miaofuhao
/
yiheRepair


			
				
					
						
						
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							<!DOCTYPE html>
<html>

	<head>
		<meta charset="utf-8">
		<title>历史工单管理</title>
		<script src="../../Script/Common/huayi.load.js"></script>
		<script src="../../Script/Common/huayi.config.js"></script>
		<link href="../../js/bootstrap-select/css/bootstrap-select.css" rel="stylesheet" />
		<link rel="stylesheet" href="../css/call.css" />
	</head>

	<body>
		<div class="container greetings" style="overflow: hidden;">
			<ul class="row clearfix form-horizontal">
				<li class="form-group clearfix">
					<label for="work_types" class="col-sm-2">工单类型：</label>
					<div class="col-sm-10" id="work_types">
						<label class="radio-inline">
							<input type="radio" name="work_type" value="0" checked="checked" > 咨询
						</label>
						<label class="radio-inline">
							<input type="radio" name="work_type" value="1"> 投诉
						</label>
					</div>
				</li>
				<li class="form-group clearfix">
					<label for="order_handle" class="col-sm-2 text-right">科室名称：</label>
					<div class="col-sm-10">
						<select id="order_handle" class="form-control selectpicker" data-live-search="true">
						</select>
					</div>
				</li>
				<!-- <li class="form-group clearfix">
					<label for="groupcode" class="col-sm-2 text-right"><b class="text_require">*</b>科室名称：</label>
					<div class="col-sm-10">
						<select id="order_handle" class="form-control selectpicker" data-live-search="true">
						</select>
					</div>
				</li> -->
				<li class="form-group clearfix">
					<label for="StartTime" class="col-sm-2">客户姓名：</label>
					<div class="col-sm-10">
						<input id="order_name" class="form-control" type="text" autocomplete="off" />
					</div>
				</li>
				<li class="form-group clearfix">
					<label for="workRemark" class="col-sm-2">联系电话：</label>
					<div class="col-sm-10">
						<input id="order_tel" class="form-control" type="text" autocomplete="off" />
					</div>
				</li>
				<li class="form-group clearfix consult">
					<label for="order_reception" class="col-sm-2">咨询内容：</label>
					<div class="col-sm-10">
						<select class="form-control selectpicker" id="order_reception" data-live-search="true">
							<option value="0">请选择咨询内容</option>
							<option value="病情">病情</option>
							<option value="科室电话">科室电话</option>
							<option value="新冠核算检测及疫苗接种">新冠核算检测及疫苗接种</option>
							<option value="体检">体检</option>
							<option value="挂号">挂号</option>
							<option value="上班时间">上班时间</option>
							<option value="医保">医保</option>
							<option value="招聘">招聘</option>
							<option value="其他">其他</option>
							<option value="无咨询内容">无咨询内容</option>
						</select>
					</div>

					<!--<div class="col-sm-10">
						<textarea id="order_reception" rows="3" cols="20" class="form-control" placeholder="请输入反馈内容"></textarea>
					</div>-->
				</li>
				<li class="form-group clearfix order_transfer_depts">
					<label for="orderType" class="col-sm-2">投诉类型：</label>
					<div class="col-sm-10">
						<select class="form-control  selectpicker" id="orderType" data-live-search="true">
							<option value="0">请选择投诉类型</option>
							<option value="医疗">医疗</option>
							<option value="护理">护理</option>
							<option value="门诊">门诊</option>
							<option value="管理">管理</option>
							<option value="其他">其他</option>
						</select>
					</div>
				</li>
				<li class="form-group clearfix order_transfer_depts">
					<label for="order_reception" class="col-sm-2">投诉内容：</label>
					<!--<textarea id="order_reception" rows="3" cols="20" class="form-control" placeholder="请输入反馈内容"></textarea>-->
					<div class="col-sm-10">
						<select class="form-control selectpicker" id="complaint" data-live-search="true">
							<option value="0">请选择投诉内容</option>
							<option value="服务态度">服务态度</option>
							<option value="服务沟通">服务沟通</option>
							<option value="服务行为">服务行为</option>
							<option value="技术">技术</option>
							<option value="流程">流程</option>
							<option value="环境">环境</option>
							<option value="便民">便民</option>
							<option value="费用">费用</option>
							<option value="管理">管理</option>
							<option value="其他">其他</option>
						</select>
					</div>

				</li>
				<li class="form-group clearfix order_transfer_depts">
					<label for="order_depts" class="col-sm-2 text-right">接收部门：</label>
					<div class="col-sm-10">
						<select id="order_depts" class="form-control selectpicker" data-live-search="true">
						</select>
					</div>
				</li>
				<li class="form-group clearfix order_transfer_depts">
					<label for="order_receiveUser" class="col-sm-2 text-right">接收人：</label>
					<div class="col-sm-10">
						<select id="order_receiveUser" class="form-control selectpicker" data-live-search="true">
						</select>
					</div>
				</li>
				<li class="form-group clearfix order_transfer_depts">
					<label for="workRemark" class="col-sm-2">接收人工号：</label>
					<div class="col-sm-10">
						<input id="jspeopleusercode" class="form-control" type="text" placeholder="请输入接收人工号"/>
					</div>
					<!--<label for="jspeopleusercode "><b class="text_require">*</b>接收人工号：</label>
					<div class="col-sm-10">
						<input type="text" class="form-control " id="jspeopleusercode" placeholder="请输入接收人工号">
					</div>-->
				</li>
				<li class="form-group clearfix">
					<label for="workRemark" class="col-sm-2">备注：</label>
					<div class="col-sm-10">
						<textarea id="order_remarks" rows="3" cols="20" class="form-control" placeholder="请输入反馈内容"></textarea>
					</div>
				</li>
				<li class="form-group clearfix order_transfer_depts">
					<label for="workRemark" class="col-sm-2">处理结果：</label>
					<div class="col-sm-10">
						<textarea id="order_detal" rows="3" cols="20" class="form-control" placeholder="请输入处理结果"></textarea>
					</div>
				</li>
			</ul>
			<div class="form-group clearfix row">
				<div class="col-sm-offset-2">
					<button class="btn sc_btn col-sm-2" id="work_time_btn_save" type="button">保存</button>
				</div>
			</div>
		</div>
	</body>
	<script src="../../js/autosize/autosize.min.js"></script>
	<script src="../../js/bootstrap-select/js/bootstrap-select.js"></script>
	<script src="../../js/bootstrap-select/js/i18n/defaults-zh_CN.js"></script>
	<script type="text/javascript">
		var id = helper.request.queryString("id");
		var state = helper.request.queryString("state");
		var type = helper.request.queryString("type");
		var dataInfo;
		getOpts()
		getDepartmentName()
		$('#order_depts').change(function() {
			getreceiveUser($('#order_depts').val())
		})
		$('.consult').show()
		$('.order_transfer_depts').hide()
		console.log(type)
		if(type == '0') {
			$('.consult').show()
			$('.order_transfer_depts').hide()
			$('#work_time_btn_save').click(function() {
				dataInfo = {
					id: id,
					wodetype: $('#work_types').find('input[type="radio"]:checked').val(),
					deptname: $('#order_handle').val(),
					coustomname: $('#order_name').val(),
					phoneinfo: $('#order_tel').val(),
					centerinfo: $('#order_reception').val(),
					memoinfo: $('#order_remarks').val(),
					jspeopleusercode: $('#jspeopleusercode').val()
				}
				saveWorkOrder(dataInfo,type)
			})

		} else {
			$('.order_transfer_depts').show()
			$('.consult').hide()
			$('#work_time_btn_save').click(function() {
				dataInfo = {
					id: id,
					wodetype: $('#work_types').find('input[type="radio"]:checked').val(),
					deptname: $('#order_handle').val(),
					coustomname: $('#order_name').val(),
					phoneinfo: $('#order_tel').val(),
					centerinfotype: $('#orderType').val(),
					centerinfo: $('#complaint').val(),
					memoinfo: $('#order_remarks').val(),
					jsdeptname: $('#order_depts').val(), //int 接收部门；
					jspeople: $('#order_receiveUser').val(),
					jspeopleusercode: $('#jspeopleusercode').val(),
					resultmassage:$('#order_detal').val()
				}
				saveWorkOrder(dataInfo,type)
			})
		}

		function getDepartmentName() {
			$.getJSON(huayi.config.callcenter_url + 'testusertypeapi/api/TestUserType/getalldeptnlists', {}, function(res) {
				res.data.forEach(function(v, n) {
					$('<option value="' + v.name + '">' + v.name + '</option>').appendTo('#order_handle');
				})
				$("#order_handle").selectpicker('refresh');
				getDetial(id)
			});
		}
		//接收部门
		function getOpts() {
			$.ajax({
				url: huayi.config.callcenter_url + 'testusertypeapi/api/TestUserType/getcallcomedeptorpeoall',
				type: 'get',
				data: {},
				dataType: "json",
				async: false,
				success: function(res) {
					if(res.state.toLowerCase() === "success") {
						let str = ''
						res = res.data;
						if(res && res.length > 0) {
							// $('#order_receiveUser').append('<option value="0">请选择接收人</option>');
							res.forEach(function(v, i) {
								str += '<option value="' + v.deptname + '">' + v.deptname + '</option>'

							});
							$('#order_depts').html(str);
							$('#order_depts').selectpicker('refresh');
						}
						// res.data.forEach(function(v,n){
						// 	$('<option value="'+v.deptname+'">'+v.deptname+'</option>').appendTo('#order_depts');
						// })
						// $("#order_depts").selectpicker('refresh');
					}
				}
			});
		}

		//详情
		function getDetial(id) {
			$.ajax({
				type: "get",
				url: huayi.config.callcenter_url + "testusertypeapi/api/TestUserType/getcallcometpwodebyid",
				dataType: 'json',
				async: false,
				data: {
					id: id
				},
				success: function(res) {
					$('#work_types').find('input[name="work_type"][value="' + res.data[0].wodetype + '"]').prop('checked', true)
					// $('#work_types').val(res.data[0].wodetype);
					$('#order_remarks').val(res.data[0].memoinfo)
					$('#order_tel').val(res.data[0].phoneinfo)
					$('#order_name').val(res.data[0].coustomname)
//					 $('#order_reception').val(res.data[0].centerinfo)
					//					$('#order_reception').val(res.data[0].centerinfo);
					// $('#order_depts').val(res.data[0].jsdeptname)
					$('#order_reception').selectpicker('val', res.data[0].centerinfo).trigger('change');
					$('#complaint').selectpicker('val', res.data[0].centerinfo).trigger('change');
					$('#orderType').selectpicker('val', res.data[0].centerinfotype).trigger('change');
					$('#jspeopleusercode').val(res.data[0].jspeopleusercode)
					$('#order_detal').val(res.data[0].order_detal)
					$('#order_depts').selectpicker('val', res.data[0].jsdeptname).trigger('change');
					if($('#order_depts').val() != '0') {
						getreceiveUser(res.data[0].jsdeptname)
					}
					$('#order_receiveUser').selectpicker('val', res.data[0].jspeople).trigger('change');
					// $('#order_receiveUser').val(res.data[0].jspeople)
					$('#order_handle').selectpicker('val', res.data[0].deptname).trigger('change');

				}

			})
		}
		//编辑
		function saveWorkOrder(dataInfo,type) {
			$.ajax({
				type: "get",
				url: huayi.config.callcenter_url + "testusertypeapi/api/TestUserType/upcallcometpwode",
				dataType: 'json',
				async: true,
				data: dataInfo,
				success: function(res) {
					if(res.state.toLowerCase() === "success") {
						var index = parent.layer.getFrameIndex(window.name);
						parent.layer.close(index);
						layer.msg("编辑成功");
						parent.initTable(type)
						
					}
				}
			})
		}
		//接收人
		function getreceiveUser(name) {
			$.ajax({
				url: huayi.config.callcenter_url + 'testusertypeapi/api/TestUserType/getcallcomedeptorpeobydept',
				type: 'get',
				data: {
					deptname: name
				},
				dataType: "json",
				async: false,
				success: function(res) {
					if(res.state.toLowerCase() === "success") {
						let str = '<option value="0">请选择接人</option>'
						res = res.data;
						if(res && res.length > 0) {
							// $('#order_receiveUser').append('<option value="0">请选择接收人</option>');
							res.forEach(function(v, i) {
								str += '<option value="' + v.peoplename + '">' + v.peoplename + '</option>'

							});
							$('#order_receiveUser').html(str);
							$('#order_receiveUser').selectpicker('refresh');
						}
					}
				},
			});
		}
	</script>

</html>