yuqian
/
HebiDianxiao_CallCenter


			
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							<%@ Page Language="C#" AutoEventWireup="true" CodeBehind="callout.aspx.cs" Inherits="HySoft.BaseCallCenter.Web.calloutmanage.callout" %>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head id="Head1" runat="server">
    <meta http-equiv="X-UA-Compatible" content="IE=8">
    <title>来电弹屏</title>
    <link href="../scripts/ui/skins/Aqua/css/ligerui-all.css" rel="stylesheet" type="text/css" />
    <script src="../scripts/jquery/jquery-1.3.2.min.js" type="text/javascript"></script>
    <script type="text/javascript" src="/scripts/jquery/jquery.form.js"></script>
    <script src="../scripts/ui/json2.js" type="text/javascript"></script>
    <script src="../scripts/ui/js/core/base.js" type="text/javascript"></script>
    <script src="../scripts/ui/js/ligerui.min.js" type="text/javascript"></script>
    <link href="../scripts/ui/skins/Tab/css/tab.css" rel="stylesheet" type="text/css" />
    <link href="../scripts/ui/skins/Tab/css/grid.css" rel="stylesheet" type="text/css" />
    <script src="../scripts/ui/js/plugins/ligerGrid.js" type="text/javascript"></script>
    <script src="../scripts/ui/js/plugins/ligerLayout.js" type="text/javascript"></script>
    <script src="../scripts/ui/js/plugins/ligerTree.js" type="text/javascript"></script>
    <script src="../scripts/ui/js/plugins/ligerMenu.js" type="text/javascript"></script>
    <link href="../scripts/ui/skins/ligerui-icons.css" rel="stylesheet" type="text/css" />
    <link href="../images/style.css" rel="stylesheet" type="text/css" />
    <script src="../scripts/My97DatePicker/WdatePicker.js" type="text/javascript"></script>
    <script type="text/javascript">
        var gridlist;
        var treelist = null;
        var historylist;
        $(function () {
            $("#layout1").ligerLayout({
                leftWidth: 250
            });
            var w = $("#form1").width();
            //historylist = $("#divHistoryForm").ligerPanel({
            //    title: '历史信息',
            //    height: 150,
            //    width: w
            //});
            $("#divOrderForm").ligerPanel({
                title: '问卷信息',
                height: 300,
                width: w - 300
            });

            //初始化选择
            //IVR业务流程
            //InitBusinessType(document.getElementById("hfBusinessType").value);
            //加载历史
            LoadList();
            //InitList();
            $.ajax({
                type: 'get',
                url: '../telmanage/ajax/telrecords.ashx?action=insertCallLogs&serverip=&ctiusercode=',
                dataType: 'html',
                success: function (res) {
                    InitList();
                }
            });
        });
        function SetTreeValue() {
            try {
                treelist.setValue(document.getElementById("hidSeriveDeptParentId").value);
                if (document.getElementById("hidSeriveDeptParentId").value == "" || document.getElementById("hidSeriveDeptParentId").value == "0") {
                    treelist.setText("顶级部门");
                }
            }
            catch (e) {

            }
        }
        function InitList() {
            $("#F_STANDARDADDRESS").ligerComboBox({
                selectBoxWidth: 200,
                selectBoxHeight: 200,
                valueField: 'id', resize: false, treeLeafOnly: true, isMultiSelect: false,
                onSelected: function (newvalue) {
                },
                tree: {
                    url: '../workordermanage/ajax/ligerComboBox.ashx?action=getSTANDARDADDRESSlist',
                    checkbox: false,
                    ajaxType: 'get',
                    onSuccess: function (data) {
                    }
                }
            });
            treelist = $("#drpServiceDept").ligerComboBox({
                width: 130,
                selectBoxWidth: 200,
                selectBoxHeight: 150, valueField: 'id', resize: false, treeLeafOnly: false,
                tree: {
                    url: '../customermanage/ajax/customeredit.ashx?action=getservicedepttreelist',
                    checkbox: false,
                    height: 150,
                    ajaxType: 'get',
                    onSuccess: function (data) { SetTreeValue(); }
                },
                onSelected: function (newvalue) {
                    $("#hiddSeriveDeptId").val(newvalue);
                }
            });
            $("#txtByDept").ligerComboBox({
                width: 130,
                selectBoxWidth: 200,
                selectBoxHeight: 150, valueField: 'id', resize: false, treeLeafOnly: false,
                tree: {
                    url: '../customermanage/ajax/customeredit.ashx?action=getservicedepttreelist',
                    checkbox: false,
                    height: 150,
                    ajaxType: 'get',
                    onSuccess: function (data) { }
                }
            });
            //            $("#txtJDDept").ligerComboBox({
            //                width: 130,
            //                selectBoxWidth: 200,
            //                selectBoxHeight: 150, valueField: 'id', resize: false, onBeforeOpen: function () { OpenWindowShow('selectdept.aspx', "选择接单部门", 300, 400); }
            //            });
            $("#drpProvince").ligerComboBox({
                url: '../customermanage/ajax/customeredit.ashx?action=getregionlist',
                valueField: '_f_regionid',
                textField: '_f_regionname',
                autocomplete: true,
                onSelected: function (newvalue) {
                    $("#hiddProvinceId").val(newvalue);
                    $("#drpCity").ligerComboBox({
                        url: '../customermanage/ajax/customeredit.ashx?action=getregionlist&regionpid=' + newvalue,
                        valueField: '_f_regionid',
                        textField: '_f_regionname', onSelected: function (newvalue) {
                            $("#hiddCityId").val(newvalue);
                        }
                    });
                }
            });
            var cid = document.getElementById("hiddCityId").value;
            var sprovinceid = document.getElementById("hiddProvinceId").value;
            if (sprovinceid != "") {
                $("#drpCity").ligerComboBox({
                    url: '../customermanage/ajax/customeredit.ashx?action=getregionlist&regionpid=' + sprovinceid,
                    valueField: '_f_regionid',
                    textField: '_f_regionname',
                    isMultiSelect: false,
                    isShowCheckBox: false,
                    onSuccess: function (data) {
                        if (cid != "") {
                            liger.get("drpCity").setValue(cid);
                        } else {
                            liger.get("drpCity").setValue(data[0]._f_regionid);
                            document.getElementById("hiddCityId").value = data[0]._f_regionid;
                        }
                    }, onSelected: function (newvalue) {
                        $("#hiddCityId").val(newvalue);
                    }
                });
            }
            else {
                $("#drpCity").ligerComboBox({
                    data: null,
                    valueField: '_f_regionid',
                    textField: '_f_regionname',
                    isMultiSelect: false,
                    isShowCheckBox: false
                });
            }
            document.getElementById("hiddCityId").value = cid;
            BindData("drpProductLine", "hiddProductLineId", "CPXL");
            BindData("drpCustomerNature", "hiddCustomerNatureId", "KHSX");
            BindData("drpCustomerClass", "hiddCustomerClassId", "KHDJ");
            BindData("drpCustomerIndustry", "hiddCustomerIndustryId", "SSHY");
            BindData("drpRelationShipClass", "hiddRelationShipClassId", "GXDJ");
            BindData("txtZxType", "hiddZxType", "ZXLX");
            BindData("txtBxType", "hiddBxType", "BXLX");
            BindData("txtTsType", "hiddTsType", "TSLX");
            BindData("txtBxLevel", "hiddBxLevel", "BXJB");
            BindData("txtBxSystem", "hiddBxSystem", "XTLX");
            $("#drpAfterSaleName").ligerComboBox({
                url: '../customermanage/ajax/customeredit.ashx?action=getaftersalelist',
                valueField: '_f_userid',
                textField: '_f_username',
                autocomplete: true, onSelected: function (newvalue) {
                    $("#hiddAfterSaleNameID").val(newvalue);
                }
            });
            $("#txtByName").ligerComboBox({
                url: '../customermanage/ajax/customeredit.ashx?action=getaftersalelist',
                valueField: '_f_userid',
                textField: '_f_username',
                autocomplete: true, onSelected: function (newvalue) {
                    $("#hiddByName").val(newvalue);
                }
            });
            //            $("#txtJDUser").ligerComboBox({
            //                url: '../customermanage/ajax/customeredit.ashx?action=getaftersalelist',
            //                valueField: '_f_userid',
            //                textField: '_f_username',
            //                autocomplete: true, onSelected: function (newvalue) {
            //                    $("#hiddJDUser").val(newvalue);
            //                }
            //            });
            //GetCustomerInfo();
        }
        function SelectJDDept(deptid, deptname) {
            document.getElementById("txtJDDept").value = deptname;
            document.getElementById("hiddJDDept").value = deptid;
            try {
                $("#txtJDUser").ligerComboBox({
                    url: '../telmanage/ajax/selectuser.ashx?action=getaftersalelist&deptid=' + deptid,
                    valueField: '_f_userid',
                    textField: '_f_username',
                    autocomplete: true, onSelected: function (newvalue) {
                        $("#hiddJDUser").val(newvalue);
                    }
                });
            }
            catch (e) { }
        }
        function BindData(objid, hiddid, param) {
            $("#" + objid).ligerComboBox({
                url: '../customermanage/ajax/customeredit.ashx?action=getdictionarylist&param=' + param,
                valueField: '_f_dictionaryvalueid',
                textField: '_f_name',
                autocomplete: true,
                onSelected: function (newvalue) {
                    $("#" + hiddid).val(newvalue);
                }
            });
        }
        function ProvinceData() {
            $.post("../customermanage/ajax/customeredit.ashx?action=getprovincelist", function (data, states) {
                if (states == "success") {
                    return data;
                }
            })
        }

        function GetCustomerInfo() {
            $.ajax({
                type: 'get',
                url: '../telmanage/ajax/customeropt.ashx?action=getCustomerInfoByPhone&tel=' + document.getElementById("hfPhone").value,
                dataType: 'html',
                success: function (res) {
                    if (res != "") {
                    }
                }
            });
        }
        function InitBusinessType(type) {
            switch (type) {
                case "1":
                    tabs(0);
                    break;
                case "2":
                    tabs(1);
                    break;
                case "3":
                    tabs(2);
                    break;
                case "31":
                    tabs(2);
                    break;
                case "32":
                    tabs(2);
                    break;
                default:
                    tabs(0);
                    break;
            }
        }
        function OpenWindowShow1(Url, Title, Width, Height) {
            $.ligerDialog.open({
                title: Title, url: Url, height: Height, width: Width, isResize: true, modal: true, buttons: [
                    { text: '关闭', onclick: function (item, dialog) { dialog.close(); AgentFree(); } }
                ], isResize: true
            });
        }
        function OpenWindowShow(Url, Title, Width, Height) {
            $.ligerDialog.open({
                title: Title, url: Url, height: Height, width: Width, isResize: true, modal: true, isResize: true
            });
        }
        function Player(path) {
            OpenWindowShow1('voiceplay.aspx?path=' + path, '录音播放与下载', 600, 300);
        }
        function LoadList() {
            gridlist = $("#divDataList").ligerGrid({
                checkbox: false,
                height: 150,
                columns: [
                { display: '电话号码', name: '_callnumber', minWidth: 60 },
                {
                    display: '呼叫状态', name: '_callstate', minWidth: 40, render: function (rowdata, rowindex, value) {
                        if (value == "0")
                            return "未接通";
                        else
                            return "已接通";
                    }
                },
                 {
                     display: '是否处理', name: '_isdeal', minWidth: 40, render: function (rowdata, rowindex, value) {
                         if (value == "0")
                             return "未处理";
                         else if (value == "1")
                             return "已处理";
                         else
                             return "注销";
                     }
                 }, { display: '坐席工号', name: '_usercode', minWidth: 40 },
                { display: '坐席姓名', name: '_username', minWidth: 40 },
                { display: '通话开始时间', name: '_talkstarttime', minWidth: 140, type: 'date', format: 'yyyy-MM-dd hh:mm:ss' },
                { display: '通话时长(s)', name: '_talklongtime' },
                 {
                     display: '录音', name: '_filepath', render: function (rowdata, rowindex, value) {
                         if (value == "") {
                             return;
                         }
                         else {
                             return "<img src=\"../images/notice.png\" style=\"cursor:hand;\" onclick=\"Player('" + encodeURI(value) + "');\" />";
                         }
                     }
                 }], url: 'ajax/telrecords.ashx?action=getcallinlist&telnum=' + document.getElementById("hfPhone").value, pageSize: 3, rownumbers: true
            });
            gridlist.changePage('first');
            $("#pageloading").hide();
        }
        function formatDateTime(value, rowData, rowIndex) {
            if (value != null) {
                var date = new Date(parseInt(value.replace("/Date(", "").replace(")/", ""), 10));
                var result = date.getFullYear() + "-" + (date.getMonth() + 1 < 10 ? "0"
                    + (date.getMonth() + 1) : date.getMonth() + 1) + "-"
                    + (date.getDate() < 10 ? "0" + date.getDate() : date.getDate()) + " "
                    + (date.getHours() < 10 ? "0" + date.getHours() : date.getHours()) + ":"
                    + (date.getMinutes() < 10 ? "0" + date.getMinutes() : date.getMinutes()) + ":"
                    + (date.getSeconds() < 10 ? "0" + date.getSeconds() : date.getSeconds());
                return result;
            }
            return value;
        }
        function tabs(tabId) {
            document.getElementById("hfTab").value = tabId;
            for (var i = 0; i <= 2; i++) {
                if (tabId == i) {
                    document.getElementById("tabli" + i).className = "selected";
                    document.getElementById("tabdiv" + i).style.display = "block";
                    document.getElementById("divOpt" + i).style.display = "block";
                }
                else {
                    document.getElementById("tabli" + i).className = "";
                    document.getElementById("tabdiv" + i).style.display = "none";
                    document.getElementById("divOpt" + i).style.display = "none";
                }
            }
        }
        function validate(optid) {
            //alert(document.getElementById("hiddCityId").value);
            if (optid == "18" || optid == "19") {
                if (document.getElementById("hfTab").value == "1") {
                    var jduserid = document.getElementById("hiddJDUser").value;
                    if (jduserid == "" || jduserid == "0") {
                        $.ligerDialog.warn('没有选择报修工单处理人');
                        return false;
                    }
                }
                //                if (document.getElementById("hfTab").value == "2") {
                //                    var jduserid = document.getElementById("hiddJDUser").value;
                //                }
            }
            if (optid == "12") {
                if (document.getElementById("hfTab").value == "1") {
                    if (document.getElementById("txtBxPhone").value == "") {
                        $.ligerDialog.warn('报修人电话不能为空');
                        return false;
                    }
                    else if (document.getElementById("F_EXAMINETYPE").value == "") {
                        $.ligerDialog.warn('请填写结单原因');
                        return false;
                    }
                }
            }
            if (optid == "6") {
                if (document.getElementById("hfTab").value == "1") {
                    if (document.getElementById("txtBxPhone").value == "") {
                        $.ligerDialog.warn('报修人电话不能为空');
                        return false;
                    }
                }
            }
            $.ligerDialog.waitting('工单提交中...');
            return true;
        }
        function TabCloseById() {
            var id = "callin_" + document.getElementById("hfCallId").value + "" + document.getElementById("hfPhone").value;
            //id = "callin_1402107209-522613335140729";
            parent.f_removeTab(id);
        }
        function SelectCustomer() {
            var vheight = $("#form1").height();
            var vwidth = $("#form1").width() * 0.9;
            OpenWindowShow('../telmanage/selectcustomer.aspx?name=' + escape(document.getElementById("txtCustomerName").value), "选择客户", vwidth, vheight);
        }
        function SelectJDUser() {
            var vheight = $("#form1").height();
            var vwidth = $("#form1").width() * 0.9;
            OpenWindowShow('selectdeptuser.aspx', "选择接单处理人", vwidth, vheight);
        }
        function ShowCustomer(id) {
        }
        function SetCustomerInfo(F_CustomerId,
        F_CustomerName,
        F_CustomerCode,
        F_ServiceDeptID,
        F_RegionId,
        F_CityID,
        F_ProductLineID,
        F_CustomerNatureID,
        F_CustomerClassID,
        F_IndustryId,
        F_RelationShipClassID,
        F_AfterSaleNameID,
        F_ServiceDept,
        F_Province,
        F_City,
        F_ProductLine,
        F_CustomerNature,
        F_CustomerClass,
        F_CustomerIndustry,
        F_RelationShipClass,
        F_AfterSaleName,
        F_QualityGuaranteeEndTime,
        F_SystemType, _f_chargename, F_Telephone, F_Mobile, F_ChargeTelephone) {

            document.getElementById("hiddCustomerId").value = F_CustomerId;
            document.getElementById("txtCustomerName").value = F_CustomerName;
            document.getElementById("divCustomerCode").innerHTML = "<a href=\"javascript:void(null)\" target=\"_self\" onclick=\"ShowCustomer('" + F_CustomerId + "');\">" + F_CustomerCode + "</a>";
            document.getElementById("hiddSeriveDeptId").value = F_ServiceDeptID;
            document.getElementById("hiddProvinceId").value = F_RegionId;
            document.getElementById("hiddCityId").value = F_CityID;
            document.getElementById("hiddProductLineId").value = F_ProductLineID;
            document.getElementById("hiddCustomerNatureId").value = F_CustomerNatureID;
            document.getElementById("hiddCustomerClassId").value = F_CustomerClassID;
            document.getElementById("hiddCustomerIndustryId").value = F_IndustryId;
            document.getElementById("hiddRelationShipClassId").value = F_RelationShipClassID;
            document.getElementById("hiddAfterSaleNameID").value = F_AfterSaleNameID;
            document.getElementById("hiddTelephone").value = F_Telephone;
            document.getElementById("hiddMobile").value = F_Mobile;
            document.getElementById("hiddChargeTelephone").value = F_ChargeTelephone;

            document.getElementById("drpServiceDept").value = F_ServiceDept;
            document.getElementById("drpProvince").value = F_Province;
            document.getElementById("drpCity").value = F_City;
            document.getElementById("drpProductLine").value = F_ProductLine;
            document.getElementById("drpCustomerNature").value = F_CustomerNature;
            document.getElementById("drpCustomerClass").value = F_CustomerClass;
            document.getElementById("drpCustomerIndustry").value = F_CustomerIndustry;
            document.getElementById("drpRelationShipClass").value = F_RelationShipClass;
            document.getElementById("drpAfterSaleName").value = F_AfterSaleName;
            document.getElementById("drpTelephone").value = F_Telephone;
            document.getElementById("drpMobile").value = F_Mobile;
            document.getElementById("drpChargeTelephone").value = F_ChargeTelephone;

            document.getElementById("txtZbDate").value = F_QualityGuaranteeEndTime;
            document.getElementById("txtBxSystem").value = F_SystemType;
            document.getElementById("txtZxName").value = _f_chargename;
            //document.getElementById("txtBxName").value = _f_chargename;
            document.getElementById("txtTsName").value = _f_chargename;
        }
        var sgridlist;
        function FastSearch() {
            var txtobj = document.getElementById("txtJDUser");
            var txtobjcode = document.getElementById("hiddJDUser");
            var divobj = document.getElementById("divJDDept");
            var divdataobj = document.getElementById("divDataJDDept");
            if (txtobj.value == "") {
                divobj.style.display = "none";
                //divdataobj.innerHTML = "";
                txtobjcode.value = "0";
            }
            else {
                divobj.style.display = "inline";
                document.getElementById("hiddJDUser").value = "0";
                document.getElementById("hiddJDDept").value = "0";
                sgridlist = $("#divDataJDDept").ligerGrid({
                    height: 180,
                    columns: [
                { display: 'ID', name: '_f_userid', align: 'left', width: 0, hide: true },
                { display: '用户名称', name: '_f_username', width: 100 },
                { display: '部门', name: '_f_deptname', width: 150 }
                    ], url: '../telmanage/ajax/selectuser.ashx?action=getuserbyname' + '&name=' + encodeURI(txtobj.value), pageSize: 5, rownumbers: true,
                    onDblClickRow: function (data, rowindex, rowobj) {
                        try {
                            document.getElementById("txtJDUser").value = data._f_username;
                            document.getElementById("hiddJDUser").value = data._f_userid;
                            document.getElementById("txtJDDept").value = data._f_deptname;
                            document.getElementById("hiddJDDept").value = data._f_deptid;
                        }
                        catch (e) {
                            alert(e.Message);
                        }
                        document.getElementById("divJDDept").style.display = "none";
                    }

                });
                sgridlist.changePage('first');
                $("#pageloading").hide();
            }
        }

        function FastSearchZX() {
            var txtobj = document.getElementById("txtJDUserZX");
            var txtobjcode = document.getElementById("hiddJDUserZX");
            var divobj = document.getElementById("divJDDeptZX");
            var divdataobj = document.getElementById("divDataJDDeptZX");
            if (txtobj.value == "") {
                divobj.style.display = "none";
                //divdataobj.innerHTML = "";
                txtobjcode.value = "0";
            }
            else {
                divobj.style.display = "inline";
                document.getElementById("hiddJDUserZX").value = "0";
                document.getElementById("hiddJDDeptZX").value = "0";
                sgridlist = $("#divDataJDDeptZX").ligerGrid({
                    height: 180,
                    columns: [
                { display: 'ID', name: '_f_userid', align: 'left', width: 0, hide: true },
                { display: '用户名称', name: '_f_username', width: 100 },
                { display: '部门', name: '_f_deptname', width: 150 }
                    ], url: '../telmanage/ajax/selectuser.ashx?action=getuserbyname' + '&name=' + encodeURI(txtobj.value), pageSize: 5, rownumbers: true,
                    onDblClickRow: function (data, rowindex, rowobj) {
                        try {
                            document.getElementById("txtJDUserZX").value = data._f_username;
                            document.getElementById("hiddJDUserZX").value = data._f_userid;
                            document.getElementById("txtJDDeptZX").value = data._f_deptname;
                            document.getElementById("hiddJDDeptZX").value = data._f_deptid;
                        }
                        catch (e) {
                            alert(e.Message);
                        }
                        document.getElementById("divJDDeptZX").style.display = "none";
                    }

                });
                sgridlist.changePage('first');
                $("#pageloading").hide();
            }
        }
        //function AddContact() {
        //    if (document.getElementById("txtCustomerName").value == "") {
        //        $.ligerDialog.error('没有填写客户姓名');
        //        return;
        //    }
        //    if (document.getElementById("txtBxPhone").value == "") {
        //        $.ligerDialog.error('没有填写客户电话');
        //        return;
        //    }
        //    var customerid = encodeURIComponent(document.getElementById("hiddCustomerId").value);
        //    //var callinname = encodeURIComponent(document.getElementById("txtBxName").value);
        //    //var callinnumber = encodeURIComponent(document.getElementById("txtBxPhone").value);
        //    var params = "&customerid=" + customerid + "&callinname=" + callinname + "&callinnumber=" + callinnumber;
        //    $.post("ajax/addcontact.ashx?action=addcontact" + params, function (data, states) {
        //        if (states == "success") {
        //            if (data == "success") {
        //                $.ligerDialog.success('保存客户联系人成功');
        //            }
        //            if (data == "error") {
        //                $.ligerDialog.error('保存客户联系人失败');
        //            }
        //        }
        //    })
        //}
        // 2015-4-11 张高炯
        function EditAndSaveCustomerInfo() {
            //客户名称
            var cid = encodeURIComponent(document.getElementById("hiddCustomerId").value);
            //if (cid == "" || cid <= 0 || cid == "undefined") { $.ligerDialog.warn('没有选择客户'); return; }
            if (document.getElementById("txtCustomerName").value == "") { $.ligerDialog.error('没有填写客户姓名'); return; }
            var cname = encodeURIComponent(document.getElementById("txtCustomerName").value);
            //客户编号
            //var ccode = encodeURIComponent(document.getElementById("divCustomerCode").innerHTML);
            //所属客服部
            var sdepid = encodeURIComponent(document.getElementById("hiddSeriveDeptId").value);
            var sdep = encodeURIComponent(document.getElementById("drpServiceDept").value);
            //所属省份
            var prid = encodeURIComponent(document.getElementById("hiddProvinceId").value);
            var pr = encodeURIComponent(document.getElementById("drpProvince").value);
            //所属市县
            var ctid = encodeURIComponent(document.getElementById("hiddCityId").value);
            var ct = encodeURIComponent(document.getElementById("drpCity").value);
            //系统类型
            var systype = encodeURIComponent(document.getElementById("txtBxSystem").value);
            //质保时间
            var zbdate = encodeURIComponent(document.getElementById("txtZbDate").value);
            //产品系列
            var plid = encodeURIComponent(document.getElementById("hiddProductLineId").value);
            var pl = encodeURIComponent(document.getElementById("drpProductLine").value);
            //客户属性
            var cnid = encodeURIComponent(document.getElementById("hiddCustomerNatureId").value);
            var cn = encodeURIComponent(document.getElementById("drpCustomerNature").value);
            //客户等级
            var ccid = encodeURIComponent(document.getElementById("hiddCustomerClassId").value);
            var cc = encodeURIComponent(document.getElementById("drpCustomerClass").value);
            //所属行业
            var ciid = encodeURIComponent(document.getElementById("hiddCustomerIndustryId").value);
            var ci = encodeURIComponent(document.getElementById("drpCustomerIndustry").value);
            //关系等级
            var rscid = encodeURIComponent(document.getElementById("hiddRelationShipClassId").value);
            var rsc = encodeURIComponent(document.getElementById("drpRelationShipClass").value);
            //售后负责人
            var asnid = encodeURIComponent(document.getElementById("hiddAfterSaleNameID").value);
            var asn = encodeURIComponent(document.getElementById("drpAfterSaleName").value);
            //联系电话
            if (document.getElementById("drpTelephone").value == '' && document.getElementById("drpMobile").value == '' && document.getElementById("drpChargeTelephone").value == '') {
                $.ligerDialog.error('至少填写一个联系电话'); return;
            }
            var tel = encodeURIComponent(document.getElementById("drpTelephone").value);
            var mobile = encodeURIComponent(document.getElementById("drpMobile").value);
            var tel1 = encodeURIComponent(document.getElementById("drpChargeTelephone").value);

            var params = "cid=" + cid + "&cname=" + cname
            //+ "&ccode=" + ccode
                        + "&sdepid=" + sdepid + "&sdep=" + sdep
                        + "&prid=" + prid + "&pr=" + pr
                        + "&ctid=" + ctid + "&ct=" + ct
                        + "&systype=" + systype
                        + "&zbdate=" + zbdate
                        + "&plid=" + plid + "&pl=" + pl
                        + "&cnid=" + cnid + "&cn=" + cn
                        + "&ccid=" + ccid + "&cc=" + cc
                        + "&ciid=" + plid + "&ci=" + ci
                        + "&rscid=" + rscid + "&rsc=" + rsc
                        + "&asnid=" + asnid + "&asn=" + asn + "&tel="
                        + tel + "&mobile=" + mobile + "&tel1=" + tel1;
            $.ajax({
                type: "get",
                url: "../telmanage/ajax/editandsavecustomerinfo.ashx?action=editAndSave",
                data: params,
                cache: false,
                success: function (res, state) {
                    if (state == "success") {
                        if (res == "True") {
                            $.ligerDialog.success('修改客户信息成功');
                        } else if (res == "False") {
                            $.ligerDialog.error('修改客户信息失败');
                        }
                    }
                }
            });
        }
        document.onkeydown = function (event) {
            var e = event || window.event || arguments.callee.caller.arguments[0];
            if (e && e.keyCode == 13 && document.activeElement.id == "txtCustomerName") {
                SelectCustomer();
            }
        };
        function ReplaceValue(n) {
            var tel = document.getElementById("hfPhone").value;
            switch (n) {
                case 1:
                    var t1 = document.getElementById("drpTelephone").value;
                    var t2 = document.getElementById("hiddTelephone").value;
                    if (t1 != tel) { document.getElementById("drpTelephone").value = tel; } else { document.getElementById("drpTelephone").value = t2; }
                    break;
                case 2:
                    var t1 = document.getElementById("drpMobile").value;
                    var t2 = document.getElementById("hiddMobile").value;
                    if (t1 != tel) { document.getElementById("drpMobile").value = tel; } else { document.getElementById("drpMobile").value = t2; }
                    break;
                case 3:
                    var t1 = document.getElementById("drpChargeTelephone").value;
                    var t2 = document.getElementById("hiddChargeTelephone").value;
                    if (t1 != tel) { document.getElementById("drpChargeTelephone").value = tel; } else { document.getElementById("drpChargeTelephone").value = t2; }
                    break;
            }
        }

        function SaveData() {
            $.ligerDialog.waitting('提交保存中,请稍后...');
            var id = document.getElementById("hfCallId").value;
            var taskid = document.getElementById("hfTaskId").value;
            var pagerid = document.getElementById("hfPagerId").value;
            var userid = document.getElementById("txtUserId").value;
            var labels = "";
            $("#divKHBQList :checkbox").each(function (i, item) {
                labels += $(item).val() + ",";
            });
            $("#form1").ajaxSubmit({
                beforeSubmit: function (formData, jqForm, options) {
                },
                success: function (data, textStatus) {
                    if (data.msg == 1) {
                        SaveInfo("success", data.info);
                        $.ligerDialog.closeWaitting();
                    } else {
                        $.ligerDialog.closeWaitting();
                        $.ligerDialog.error(data.info);

                    }
                },
                error: function (data, status, e) {
                    $.ligerDialog.closeWaitting();
                    $.ligerDialog.error("提交保存失败，错误信息：" + e);
                },
                url: "ajax/calloutopt.ashx?action=savedata&id=" + id + "&taskid=" + taskid + "&pagerid=" + pagerid + "&labels=" + labels,
                type: "post",
                dataType: "json",
            });

        }
        function SaveInfo(res, msg) {
            switch (res) {
                case 'success':
                    $.ligerDialog.success(msg, function (yes) { CloseThis(); });
                    break;
                case 'warn':
                    $.ligerDialog.error('提交保存失败，请确认数据正确性');
                    break;
                case 'error':
                    $.ligerDialog.error('提交保存失败，请联系开发商');
                    break;
                default:
                    break;
            }
        }
    </script>
</head>
<body style="overflow: hidden;" scroll="no">
    <form id="form1" runat="server">
        <asp:HiddenField ID="hfBusinessType" Value="1" runat="server"></asp:HiddenField>
        <%--按键选择类型--%>
        <asp:HiddenField ID="hfPhone" Value="" runat="server"></asp:HiddenField>
        <%--来电号码--%>
        <asp:HiddenField ID="hfCallId" Value="0" runat="server"></asp:HiddenField>
        <%--来电callid--%>
        <asp:HiddenField ID="hfUserId" Value="0" runat="server"></asp:HiddenField>
        <asp:HiddenField ID="hfTab" Value="0" runat="server"></asp:HiddenField>
        <asp:HiddenField ID="hfTaskId" Value="0" runat="server"></asp:HiddenField>
        <asp:HiddenField ID="hfPagerId" Value="0" runat="server"></asp:HiddenField>
        <div class="tools_box">
            <div class="tools_bar">
                <table border="0" cellpadding="0" cellspacing="0" style="width: 100%;">
                    <tr>
                        <td valign="middle" style="width: 61px; padding-left: 3px;">
                            <img src="../images/phone.png" />
                        </td>
                        <td valign="middle" style="width: 300px;">
                            <label id="txtWaiHuDian" runat="server" style="font-size: 20px; color: Red;">
                                0000--郑州
                           
                            </label>
                        </td>
                        <td valign="middle" style="padding-left: 3px;">
                            <asp:CheckBox ID="cbBlack" runat="server" /><span>拉黑</span>&nbsp;&nbsp;<span id="ShiChang">拉黑时长：</span><asp:TextBox
                                ID="txtBlackTime" runat="server" onchange="txtChange(this.value)" CssClass="txtInput normal"
                                Text="0" onKeyUp="this.value=this.value.replace(/[^\d]/g,'');" Width="30px"></asp:TextBox>&nbsp;&nbsp;<input
                                    id="rdTimesType0" name="timetype" type="radio" checked runat="server" />&nbsp;分&nbsp;&nbsp;<input
                                        id="rdTimesType1" name="timetype" type="radio" runat="server" />&nbsp;时&nbsp;&nbsp;<input
                                            id="rdTimesType2" name="timetype" type="radio" runat="server" />&nbsp;天
                        </td>
                        <td style="width: 220px; padding-right: 3px;">外呼时间：<span style="color: #F00; font-weight: 800; font-size: 14px;"><%=System.DateTime.Now.ToString("yyyy-MM-dd HH:mm:ss") %></span>
                        </td>
                    </tr>
                </table>
            </div>
        </div>
        <div id="layout1">
            <div position="left" title="客户信息" style="overflow: auto; height: 95%;">
                <table class="form_table" style="width: 100%;">
                    <col width="85px" />
                    <col />
                    <tbody>
                        <tr>
                            <th>客户名称：
                            </th>
                            <td>
                                <div style="float: left;">
                                    <asp:HiddenField ID="hiddCustomerId" runat="server" Value="0" />
                                    <asp:TextBox ID="txtCustomerName" runat="server" CssClass="txtInput normal" Style="width: 90px;"></asp:TextBox>
                                </div>
                                <div style="float: left; padding-top: 2px;">
                                    <img src="../images/btn_off_lookup.gif" onclick="SelectCustomer();" alt="选择客户" style="cursor: pointer;" />
                                </div>
                            </td>
                        </tr>
                        <%--    <tr>
                            <th>客户编号：
                            </th>
                            <td>
                                <div id="divCustomerCode" runat="server">
                                    <a href="javascript:void(null)" target="_self" onclick="ShowCustomer('0');">0000</a>
                                </div>
                            </td>
                        </tr>--%>
                        <tr>
                            <th>所属部门：
                            </th>
                            <td>
                                <asp:TextBox ID="drpServiceDept" runat="server"></asp:TextBox><asp:HiddenField ID="hiddSeriveDeptId"
                                    runat="server" />
                            </td>
                        </tr>
                        <tr>
                            <th>所属省份：
                            </th>
                            <td>
                                <asp:TextBox ID="drpProvince" runat="server"></asp:TextBox><asp:HiddenField ID="hiddProvinceId"
                                    runat="server" />
                            </td>
                        </tr>
                        <tr>
                            <th>所属市县：
                            </th>
                            <td>
                                <asp:TextBox ID="drpCity" runat="server"></asp:TextBox><asp:HiddenField ID="hiddCityId"
                                    runat="server" />
                            </td>
                        </tr>
                        <tr>
                            <th>系统类型：
                            </th>
                            <td>
                                <asp:TextBox ID="txtBxSystem" runat="server" Style="width: 120px;"></asp:TextBox><asp:HiddenField
                                    ID="hiddBxSystem" runat="server" Value="0" />
                            </td>
                        </tr>
                        <tr>
                            <th>质保时间：
                            </th>
                            <td>
                                <asp:TextBox ID="txtZbDate" runat="server" CssClass="txtInput normal" Style="width: 120px;" onfocus="WdatePicker({skin:'whyGreen'})"></asp:TextBox>
                            </td>
                        </tr>
                        <tr>
                            <th>产品系列：
                            </th>
                            <td>
                                <asp:TextBox ID="drpProductLine" runat="server"></asp:TextBox><asp:HiddenField ID="hiddProductLineId"
                                    runat="server" />
                            </td>
                        </tr>
                        <tr>
                            <th>客户属性：
                            </th>
                            <td>
                                <asp:TextBox ID="drpCustomerNature" runat="server"></asp:TextBox><asp:HiddenField
                                    ID="hiddCustomerNatureId" runat="server" />
                            </td>
                        </tr>
                        <tr>
                            <th>客户等级：
                            </th>
                            <td>
                                <asp:TextBox ID="drpCustomerClass" runat="server"></asp:TextBox><asp:HiddenField
                                    ID="hiddCustomerClassId" runat="server" />
                            </td>
                        </tr>
                        <tr>
                            <th>所属行业：
                            </th>
                            <td>
                                <asp:TextBox ID="drpCustomerIndustry" runat="server"></asp:TextBox><asp:HiddenField
                                    ID="hiddCustomerIndustryId" runat="server" />
                            </td>
                        </tr>
                        <tr>
                            <th>关系等级：
                            </th>
                            <td>
                                <asp:TextBox ID="drpRelationShipClass" runat="server"></asp:TextBox><asp:HiddenField
                                    ID="hiddRelationShipClassId" runat="server" />
                            </td>
                        </tr>
                        <tr>
                            <th>售后负责人：
                            </th>
                            <td>
                                <asp:TextBox ID="drpAfterSaleName" runat="server"></asp:TextBox><asp:HiddenField
                                    ID="hiddAfterSaleNameID" runat="server" />
                            </td>
                        </tr>
                        <tr>
                            <th>联系电话1：
                            </th>
                            <td>
                                <div style="float: left;">
                                    <asp:TextBox ID="drpTelephone" runat="server" CssClass="txtInput normal" Style="width: 90px;"></asp:TextBox><asp:HiddenField
                                        ID="hiddTelephone" runat="server" />
                                </div>
                                <div style="float: left; padding-top: 2px;">
                                    <img src="../images/timg.jpg" onclick="ReplaceValue(1);" alt="替换" style="cursor: pointer; width: 20px; height: 20px;" />
                                </div>

                            </td>
                        </tr>
                        <tr>
                            <th>联系电话2：
                            </th>
                            <td>
                                <div style="float: left;">
                                    <asp:TextBox ID="drpMobile" runat="server" CssClass="txtInput normal" Style="width: 90px;"></asp:TextBox><asp:HiddenField
                                        ID="hiddMobile" runat="server" />
                                </div>
                                <div style="float: left; padding-top: 2px;">
                                    <img src="../images/timg.jpg" onclick="ReplaceValue(2);" alt="替换" style="cursor: pointer; width: 20px; height: 20px;" />
                                </div>

                            </td>
                        </tr>
                        <tr>
                            <th>联系电话3：
                            </th>
                            <td>
                                <div style="float: left;">
                                    <asp:TextBox ID="drpChargeTelephone" runat="server" CssClass="txtInput normal" Style="width: 90px;"></asp:TextBox><asp:HiddenField
                                        ID="hiddChargeTelephone" runat="server" />
                                </div>
                                <div style="float: left; padding-top: 2px;">
                                    <img src="../images/timg.jpg" onclick="ReplaceValue(3);" alt="替换" style="cursor: pointer; width: 20px; height: 20px;" />
                                </div>

                            </td>
                        </tr>
                        <tr>
                            <th colspan="2" style="text-align: center">
                                <input id="editandsave" type="button" title="修改并保存" value="修改并保存" class="btnSubmit" onclick="EditAndSaveCustomerInfo()" />
                            </th>
                        </tr>
                    </tbody>
                </table>
            </div>
            <div position="center" title="">
                <%-- <div id="divHistoryForm">
                    <div id="divDataList">
                    </div>
                </div>--%>
                <div id="divOrderForm" style="overflow: auto; width: 100%;">
                    <%--     <div style="position: relative; z-index: 9999;">
                        <div id="divJDDept" ostate="0" onmouseover="this.ostate='1';" onmouseout="this.ostate='0';"
                            style="display: none; height: 180px; width: 280px; background-color: White; border: solid 1px #89BBDC; position: absolute; top: -120px; left: 150px;">
                            <div id="divDataJDDept" style="height: 180px; width: 100%; overflow-y: auto;">
                            </div>
                        </div>
                        <div id="divJDDeptZX" ostate="0" onmouseover="this.ostate='1';" onmouseout="this.ostate='0';"
                            style="display: none; height: 180px; width: 280px; background-color: White; border: solid 1px #89BBDC; position: absolute; top: -120px; left: 450px;">
                            <div id="divDataJDDeptZX" style="height: 180px; width: 100%; overflow-y: auto;">
                            </div>
                        </div>
                    </div>--%>
                    <div id="contentTab">
                        <table id="tableMessage" cellpadding="3" cellspacing="3" border="0" style="width: 100%;">
                            <tr>
                                <td valign="top" style="padding: 0px 2px 5px 2px;">
                                    <table id="tableTree" cellpadding="0" cellspacing="0" style="width: 100%; background-color: White; border: 1px solid #D6D6D6;">
                                        <tr>
                                            <td valign="top">
                                                <asp:HiddenField ID="txtId" runat="server" Value="" />
                                                <asp:HiddenField ID="txtTaskId" runat="server" Value="" />
                                                <asp:HiddenField ID="txtPhone" runat="server" Value="" />
                                                <asp:HiddenField ID="txtPagerId" runat="server" Value="" />
                                                <asp:HiddenField ID="txtUserId" runat="server" Value="0" />
                                                <asp:HiddenField ID="txtcallstate" runat="server" Value="0" />
                                                <asp:HiddenField ID="txtHJJGId" runat="server" Value="0" />
                                                <asp:HiddenField ID="txtHJJGName" runat="server" Value="" />
                                                <table class="form_table" style="width: 100%;">
                                                    <col width="100px" />
                                                    <col />
                                                    <tbody>
                                                        <tr>
                                                            <th style="border-right: 1px dotted #cccccc;">
                                                                <span>问卷名称：</span>
                                                            </th>
                                                            <td>
                                                                <span id="spanTitle" runat="server"></span>
                                                            </td>
                                                        </tr>
                                                        <tr>
                                                            <th style="border-top: 1px dotted #cccccc; border-right: 1px dotted #cccccc;">
                                                                <span>问卷说明：</span>
                                                            </th>
                                                            <td style="border-top: 1px dotted #cccccc;">
                                                                <span id="spanRemark" runat="server"></span>
                                                            </td>
                                                        </tr>
                                                    </tbody>
                                                </table>

                                                <div id="divDataItems" runat="server">
                                                </div>

                                            </td>
                                        </tr>
                                    </table>
                                </td>
                            </tr>
                            <tr>
                                <td align="center" style="height: 50px;">
                                    <%--<asp:Button ID="btnSubmit" runat="server" Text="提交保存" CssClass="btnSubmit"  OnClick="btnSubmit_Click" />--%>
                                   
                                </td>
                            </tr>
                        </table>
                    </div>


                </div>
                <div style="width: 100%; text-align: center; margin-top: 50px;">
                    <input id="btnSubmit" type="button" class="btnSubmit" onclick="SaveData();" value="提交保存" />
                </div>
            </div>
        </div>
    </form>
</body>
</html>