自动外呼弹屏，自动外呼通话记录

CallCenterApi/CallCenterApi.BLL/T_Call_TaskTelNum.cs

@@ -409,6 +409,10 @@ namespace CallCenterApi.BLL
                     {
                         model.F_YHFKName = dt.Rows[n]["F_YHFKName"] == DBNull.Value ? "" : dt.Rows[n]["F_YHFKName"].ToString();
                     }
+                    if (dtColums.Contains("F_LastCallTime"))
+                    {
+                        model.F_LastCallTime = dt.Rows[n]["F_LastCallTime"] == DBNull.Value ? (DateTime?)null : DateTime.Parse(dt.Rows[n]["F_LastCallTime"].ToString());
+                    }
                     modelList.Add(model);
                 }
             }

CallCenterApi/CallCenterApi.DAL/CallRecords.cs

@@ -24,14 +24,14 @@ namespace CallCenterApi.DAL
                 model.Id = row["Id"] == DBNull.Value ? 0 : Convert.ToInt32(row["Id"]);
                 model.TaskId = row["itemid"] == DBNull.Value ? 0 : Convert.ToInt32(row["itemid"]);
                 model.CallNumber = row["Callee"] == DBNull.Value ? "" : row["Callee"].ToString();
-                model.Usercode = row["agentid"] == DBNull.Value ? "" : row["agentid"].ToString();
+                model.Usercode = row["AgentId"] == DBNull.Value ? "" : row["AgentId"].ToString();
                 model.StartDate = row["StartDate"] == DBNull.Value ? (DateTime?)null : Convert.ToDateTime(row["StartDate"].ToString());
                 model.GetInAgentDate = row["GetInAgentDate"] == DBNull.Value ? (DateTime?)null : Convert.ToDateTime(row["GetInAgentDate"].ToString());
                 model.EndDate = row["EndDate"] == DBNull.Value ? (DateTime?)null : Convert.ToDateTime(row["EndDate"].ToString());
                 model.RecordPath = row["RecordPath"] == DBNull.Value ? "" : row["RecordPath"].ToString();
                 model.Username = row["Username"] == DBNull.Value ? "" : row["Username"].ToString();
-                model.State = row["calltype"] == DBNull.Value ? "" : row["calltype"].ToString();
-                model.TalkTime = row["talktime"] == DBNull.Value ? 0 : Convert.ToInt32(row["talktime"]);
+                model.CallType = row["CallType"] == DBNull.Value ? 1 : Convert.ToInt32(row["CallType"].ToString());
+                model.TalkTime = row["TalkTime"] == DBNull.Value ? 0 : Convert.ToInt32(row["TalkTime"]);
             }
             return model;
         }

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/callout/CallPlanController.cs

@@ -1,4 +1,5 @@
 using CallCenter.Utility;
+using CallCenter.Utility.Time;
 using CallCenterApi.DB;
 using CallCenterApi.Interface.Controllers.Base;
 using CallCenterApi.Interface.Models.Dto;
@@ -347,23 +348,26 @@ namespace CallCenterApi.Interface.Controllers.callout
                                 }
                                 break;
                             case 4: //从Excel中导入
-                                string[] strArr = input.SelectIds.Split(new char[] { ',' }, StringSplitOptions.RemoveEmptyEntries);
-                                var idArr = strArr.Select(x => Convert.ToInt32(x)).ToArray();
-                                var fieldList = pageFieldBLL.DataTableToList(pageFieldBLL.GetList($"F_ID in ({string.Join(",", idArr)})").Tables[0]);
-                                NPOIHelper npoi = new NPOIHelper();
-                                var dtExcel = npoi.ExcelToTable(input.FilePath, 0);
-                                for (int i = 0; i < dtExcel.Rows.Count; i++)
+                                if (!string.IsNullOrWhiteSpace(input.SelectIds))
                                 {
-                                    var row = dt.NewRow();
-                                    for (int j = 0; j < dtExcel.Columns.Count; j++)
+                                    string[] strArr = input.SelectIds.Split(new char[] { ',' }, StringSplitOptions.RemoveEmptyEntries);
+                                    var idArr = strArr.Select(x => Convert.ToInt32(x)).ToArray();
+                                    var fieldList = pageFieldBLL.DataTableToList(pageFieldBLL.GetList($"F_ID in ({string.Join(",", idArr)})").Tables[0]);
+                                    NPOIHelper npoi = new NPOIHelper();
+                                    var dtExcel = npoi.ExcelToTable(input.FilePath, 0);
+                                    for (int i = 0; i < dtExcel.Rows.Count; i++)
                                     {
-                                        if (fieldList.Count < (j + 1))
-                                            break;
-                                        row["F_TaskId"] = model.TaskID;
-                                        var field = fieldList.SingleOrDefault(x => x.F_Id == idArr[j]);
-                                        row[field.F_DBFieldlName] = dtExcel.Rows[i][j];
+                                        var row = dt.NewRow();
+                                        for (int j = 0; j < dtExcel.Columns.Count; j++)
+                                        {
+                                            if (fieldList.Count < (j + 1))
+                                                break;
+                                            row["F_TaskId"] = model.TaskID;
+                                            var field = fieldList.SingleOrDefault(x => x.F_Id == idArr[j]);
+                                            row[field.F_DBFieldlName] = dtExcel.Rows[i][j];
+                                        }
+                                        dt.Rows.Add(row);
                                     }
-                                    dt.Rows.Add(row);
                                 }
                                 break;
                         }
@@ -689,7 +693,7 @@ namespace CallCenterApi.Interface.Controllers.callout
                 sql += $" and F_HJJGID={filter.HJJGID} ";
             }
 
-            var field = "F_Id,t.TaskName,F_Phone,F_FPState,F_HCState,F_YJState,F_Username,tn.F_CreateTime,F_HJJGName,F_YHFKName";
+            var field = "F_Id,t.TaskName,F_Phone,F_FPState,F_HCState,F_YJState,F_Username,tn.F_CreateTime,F_HJJGName,F_YHFKName,F_LastCallTime";
 
 
             var recordCount = 0;
@@ -933,10 +937,10 @@ namespace CallCenterApi.Interface.Controllers.callout
                 sb.Append(item.F_DBFieldlName + ",");
                 dicTitle.Add(item.F_DBFieldlName, item.F_Name);
             }
+            Dictionary<string, string> dic = new Dictionary<string, string>();
             if (!string.IsNullOrWhiteSpace(sb.ToString()))
             {
                 var callNum = DbHelperSQL.Query($"SELECT {sb.ToString().Trim(',')} FROM T_Call_TaskTelNum WHERE F_ID={id}").Tables[0];
-                Dictionary<string, string> dic = new Dictionary<string, string>();
                 for (int j = 0; j < callNum.Columns.Count; j++)
                 {
                     dic.Add(callNum.Columns[j].ColumnName, callNum.Rows[0][j].ToString());
@@ -955,7 +959,28 @@ namespace CallCenterApi.Interface.Controllers.callout
 
                 });
             }
-            return Success("");
+            else
+            {
+                var callNum = DbHelperSQL.Query($"SELECT F_Phone FROM T_Call_TaskTelNum WHERE F_ID={id}").Tables[0];
+                for (int j = 0; j < callNum.Columns.Count; j++)
+                {
+                    dic.Add(callNum.Columns[j].ColumnName, callNum.Rows[0][j].ToString());
+                }
+                return Success("获取成功", new
+                {
+                    detail = dic.Select(x => new
+                    {
+                        field = x.Key,
+                        text = "电话号码",
+                        value = x.Value,
+                    }),
+                    pagerid = task.y_TkModelId ?? 0,
+                    taskid = task.TaskID,
+                    id = id
+
+                });
+            }
+
         }
         /// <summary>
         /// 更新拨出号码的 呼叫状态
@@ -1094,57 +1119,63 @@ namespace CallCenterApi.Interface.Controllers.callout
                     paperid = (int)tmodel.y_TkModelId.Value;
                     #region 获取问卷试题信息以及答案
                     var pmodel = pagerInfoBLL.GetModel(paperid);
-                    var qlist = questionBLL.GetModelList(" F_DeleteFlag=0 and F_QuestionId in (select F_QuestionId from T_Ask_PagerItems where F_PagerId=" + paperid + ")  order by F_QuestionId ");
-                    var qilist = questionItemBLL.GetModelList(" F_QuestionId in (select F_QuestionId from T_Ask_PagerItems where F_PagerId=" + paperid + ")  order by F_ItemId ");
-                    var newmodel = new
+                    if (pmodel != null)
                     {
-                        F_Title = pmodel.F_Title,
-                        F_Remark = pmodel.F_Remark,
-                        F_Questions = qlist.Select(q =>
+                        var qlist = questionBLL.GetModelList(" F_DeleteFlag=0 and F_QuestionId in (select F_QuestionId from T_Ask_PagerItems where F_PagerId=" + paperid + ")  order by F_QuestionId ");
+                        var qilist = questionItemBLL.GetModelList(" F_QuestionId in (select F_QuestionId from T_Ask_PagerItems where F_PagerId=" + paperid + ")  order by F_ItemId ");
+                        var newmodel = new
                         {
-                            var answers = "";
-                            var qalist = anslist.Where(al => al.F_QID.Value == q.F_QuestionId).ToList<Model.T_Call_Answers>();
-                            if (qalist.Count > 0)
+                            F_Title = pmodel.F_Title,
+                            F_Remark = pmodel.F_Remark,
+                            F_Questions = qlist.Select(q =>
                             {
-                                if (q.F_Type > 1)
+                                var answers = "";
+                                var qalist = anslist.Where(al => al.F_QID.Value == q.F_QuestionId).ToList<Model.T_Call_Answers>();
+                                if (qalist.Count > 0)
                                 {
-                                    foreach (var item in qalist)
+                                    if (q.F_Type > 1)
                                     {
-                                        answers += item.F_QIID + "|";
+                                        foreach (var item in qalist)
+                                        {
+                                            answers += item.F_QIID + "|";
+                                        }
+                                    }
+                                    else
+                                    {
+                                        answers = qalist[0].F_Answer;
                                     }
                                 }
-                                else
-                                {
-                                    answers = qalist[0].F_Answer;
-                                }
-                            }
-                            return new
-                            {
-                                quesid = q.F_QuestionId,
-                                questitle = q.F_Title,
-                                questype = q.F_Type,
-                                quescontent = q.F_Content,
-                                quesremark = q.F_Remark,
-                                quesanswers = answers.Trim('|'),
-                                quesitems = qilist.Where(qq => qq.F_QuestionId == q.F_QuestionId).Select(qi =>
+                                return new
                                 {
-                                    return new
+                                    quesid = q.F_QuestionId,
+                                    questitle = q.F_Title,
+                                    questype = q.F_Type,
+                                    quescontent = q.F_Content,
+                                    quesremark = q.F_Remark,
+                                    quesanswers = answers.Trim('|'),
+                                    quesitems = qilist.Where(qq => qq.F_QuestionId == q.F_QuestionId).Select(qi =>
                                     {
-                                        itemid = qi.F_ItemId,
-                                        itemname = qi.F_ItemName,
-                                        itemremark = qi.F_Remark,
-                                    };
-                                })
-                            };
-                        })
-                    };
+                                        return new
+                                        {
+                                            itemid = qi.F_ItemId,
+                                            itemname = qi.F_ItemName,
+                                            itemremark = qi.F_Remark,
+                                        };
+                                    })
+                                };
+                            })
+                        };
+                        return Success("获取详情成功", new
+                        {
+                            taskModel = model,
+                            paperModel = newmodel
+                        });
+                    }
                     #endregion
-                    var objy = new
+                    return Success("获取详情成功", new
                     {
-                        taskModel = model,
-                        paperModel = newmodel
-                    };
-                    return Success("获取详情成功", objy);
+                        taskModel = model
+                    });
                 }
             }
             return Error("获取详情失败");
@@ -1407,10 +1438,9 @@ namespace CallCenterApi.Interface.Controllers.callout
         /// 获取通话记录列表
         /// </summary>
         /// <returns></returns>
+        //[Authority]
         public ActionResult GetTalkRecords(FilterTalkRecord filter)
         {
-            //if (!Request.IsAuthenticated)
-            //    return NoToken("未知错误，请重新登录");
             var sort = "ORDER BY startdate desc";
             if (!string.IsNullOrWhiteSpace(filter.SortField))
             {
@@ -1432,9 +1462,17 @@ namespace CallCenterApi.Interface.Controllers.callout
             {
                 where.Append(" and callee like '%" + filter.Phone + "%'");
             }
+
+            //全部=0
+            //未转坐席 = 1,
+            //被叫接通转坐席未接 = 2,
+            //转坐席且接通 = 3,
             if (filter.CallType != 0)
             {
-                where.Append(" and calltype=" + filter.CallType);
+                EnumTalkRecordsCallType calltype;
+                if (!Enum.TryParse(filter.CallType.ToString(), out calltype))
+                    return Error("通话类型字段参数错误");
+                where.Append(" and calltype=" + (int)calltype);
             }
 
             if (!string.IsNullOrWhiteSpace(filter.TalkTime))
@@ -1460,25 +1498,21 @@ namespace CallCenterApi.Interface.Controllers.callout
 
             if (filter.StartTime == null || filter.EndTime == null)
             {
-                filter.StartTime = DateTime.Now.AddDays(-3);
-                filter.EndTime = DateTime.Now;
+                filter.StartTime = DateTools.FirstSecondOfOneDay(DateTime.Now);
+                filter.EndTime = DateTools.LastSecondOfOneDay(DateTime.Now);
             }
-            where.Append(" and datediff(s,'" + filter.StartTime + "',getdate())>=0 and datediff(s,getdate(),'" + filter.EndTime + "')>=0 ");
+            where.Append(" and datediff(s,'" + filter.StartTime + "',StartDate)>=0 and datediff(s,EndDate,'" + filter.EndTime + "')>=0 ");
+
 
 
 
-            // 全部=0
-            // 未接通=1       
-            // 接通排队=2
-            // 接通未转入坐席=3
-            // 接通且分配坐席=4  
             int recordCount = 0;
             Model.PageData<Model.CallResult> pageModel = new Model.PageData<Model.CallResult>();
             StringBuilder fields = new StringBuilder();
             var dt = BLL.PagerBLL.GetListPager(
                        "V_AutoCallResult",
-                       "V_AutoCallResult.id",
-                       "V_AutoCallResult.id,itemid, callee, agentid, username,startdate,enddate,getinagentdate,calltype,talktime,RecordPath",
+                       "Id",
+                       "id,itemid, callee, agentid, username,startdate,enddate,getinagentdate,calltype,talktime,RecordPath",
                        where.ToString(),
                        sort,
                        filter.PageSize,
@@ -1512,8 +1546,8 @@ namespace CallCenterApi.Interface.Controllers.callout
                     enddate = x.EndDate?.ToString("yyyy-MM-dd HH:mm:ss") ?? "",
                     recordpath = recordPath,
                     username = x.Username,
-                    state = x.State,
-                    talktime = x.TalkTime > 0 ? x.TalkTime.ToString() : ""
+                    calltype = Enum.Parse(typeof(EnumTalkRecordsCallType), x.CallType.ToString()).ToString(),
+                    talktime = x.TalkTime > 0 ? x.TalkTime.ToString() : "0"
                 });
             });
 
@@ -1524,6 +1558,21 @@ namespace CallCenterApi.Interface.Controllers.callout
             };
             return Content(obj.ToJson());
         }
+
+        public ActionResult GetCallType()
+        {
+            Dictionary<string, string> dic = new Dictionary<string, string>();
+            foreach (int item in Enum.GetValues(typeof(EnumTalkRecordsCallType)))
+            {
+                dic.Add(((EnumTalkRecordsCallType)item).ToString(), item.ToString());
+            }
+            return Success("", dic.Select(x => new
+            {
+                text = x.Key,
+                value = x.Value
+            }));
+        }
+
         #endregion
 
         #region 过滤号码

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Models/Dto/AutoCallResordDto.cs

@@ -16,7 +16,7 @@ namespace CallCenterApi.Interface.Models.Dto
         public string enddate { get; set; }
         public string recordpath { get; set; }
         public string username { get; set; }
-        public string state { get; set; }
+        public string calltype { get; set; }
         public string talktime { get; set; }
 
     }

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Models/Filter/FilterTalkRecord.cs

@@ -56,4 +56,12 @@ namespace CallCenterApi.Interface.Models.Filter
         enddate = 6,
         talktime = 7
     }
+
+
+    public enum EnumTalkRecordsCallType
+    {
+        未转坐席 = 1,
+        被叫接通转坐席未接 = 2,
+        转坐席且接通 = 3,
+    }
 }

CallCenterApi/CallCenterApi.Model/CallResult.cs

@@ -43,7 +43,7 @@ namespace CallCenterApi.Model
         /// <summary>
         /// 呼叫状态
         /// </summary>
-        public string State { get; set; }
+        public int CallType { get; set; }
         /// <summary>
         /// 通话时长
         /// </summary>

CallCenterCommon/CallCenter.Utility/CallCenter.Utility.csproj

@@ -78,6 +78,7 @@
     <Compile Include="Linq\PredicateExtensionses.cs" />
     <Compile Include="SaltAndHashHelper.cs" />
     <Compile Include="SysInformationHelper.cs" />
+    <Compile Include="Time\DataTools.cs" />
     <Compile Include="Time\DateTimeConvert.cs" />
     <Compile Include="VerifyCode\VerifyCode.cs" />
     <Compile Include="Web\TreeGrid\TreeGrid.cs" />

CallCenterCommon/CallCenter.Utility/Time/DataTools.cs

@@ -0,0 +1,138 @@
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using System.Text;
+using System.Threading.Tasks;
+
+namespace CallCenter.Utility.Time
+{
+    public class DateTools
+    {
+        /// <summary>  
+        /// 得到本周第一天(以星期天为第一天)  
+        /// </summary>  
+        /// <param name="datetime"></param>  
+        /// <returns></returns>  
+        public static DateTime GetWeekFirstDaySun(DateTime datetime)
+        {
+            //星期天为第一天  
+            int weeknow = Convert.ToInt32(datetime.DayOfWeek);
+            int daydiff = (-1) * weeknow;
+
+            //本周第一天  
+            string FirstDay = datetime.AddDays(daydiff).ToString("yyyy-MM-dd");
+            return Convert.ToDateTime(FirstDay);
+        }
+
+        /// <summary>  
+        /// 得到本周第一天(以星期一为第一天)  
+        /// </summary>  
+        /// <param name="datetime"></param>  
+        /// <returns></returns>  
+        public static DateTime GetWeekFirstDayMon(DateTime datetime)
+        {
+            //星期一为第一天  
+            int weeknow = Convert.ToInt32(datetime.DayOfWeek);
+
+            //因为是以星期一为第一天，所以要判断weeknow等于0时，要向前推6天。  
+            weeknow = (weeknow == 0 ? (7 - 1) : (weeknow - 1));
+            int daydiff = (-1) * weeknow;
+
+            //本周第一天  
+            string FirstDay = datetime.AddDays(daydiff).ToString("yyyy-MM-dd");
+            return Convert.ToDateTime(FirstDay);
+        }
+
+        /// <summary>  
+        /// 得到本周最后一天(以星期六为最后一天)  
+        /// </summary>  
+        /// <param name="datetime"></param>  
+        /// <returns></returns>  
+        public static DateTime GetWeekLastDaySat(DateTime datetime)
+        {
+            //星期六为最后一天  
+            int weeknow = Convert.ToInt32(datetime.DayOfWeek);
+            int daydiff = (7 - weeknow) - 1;
+
+            //本周最后一天  
+            string LastDay = datetime.AddDays(daydiff).ToString("yyyy-MM-dd");
+            return Convert.ToDateTime(LastDay);
+        }
+
+        /// <summary>  
+        /// 得到本周最后一天(以星期天为最后一天)  
+        /// </summary>  
+        /// <param name="datetime"></param>  
+        /// <returns></returns>  
+        public static DateTime GetWeekLastDaySun(DateTime datetime)
+        {
+            //星期天为最后一天  
+            int weeknow = Convert.ToInt32(datetime.DayOfWeek);
+            weeknow = (weeknow == 0 ? 7 : weeknow);
+            int daydiff = (7 - weeknow);
+
+            //本周最后一天  
+            string LastDay = datetime.AddDays(daydiff).ToString("yyyy-MM-dd");
+            return Convert.ToDateTime(LastDay);
+        }
+
+        /// <summary>
+        /// 取得某月的第一天
+        /// </summary>
+        /// <param name="datetime">要取得月份第一天的时间</param>
+        /// <returns></returns>
+        public static DateTime FirstDayOfMonth(DateTime datetime)
+        {
+            return datetime.AddDays(1 - datetime.Day);
+        }
+        /// <summary>
+        /// 取得某月的最后一天
+        /// </summary>
+        /// <param name="datetime">要取得月份最后一天的时间</param>
+        /// <returns></returns>
+        public static DateTime LastDayOfMonth(DateTime datetime)
+        {
+            return datetime.AddDays(1 - datetime.Day).AddMonths(1).AddDays(-1);
+        }
+
+        /// <summary>
+        /// 取得上个月第一天
+        /// </summary>
+        /// <param name="datetime">要取得上个月第一天的当前时间</param>
+        /// <returns></returns>
+        public static DateTime FirstDayOfPreviousMonth(DateTime datetime)
+        {
+            return datetime.AddDays(1 - datetime.Day).AddMonths(-1);
+        }
+
+
+        /// <summary>
+        /// 取得上个月的最后一天
+        /// </summary>
+        /// <param name="datetime">要取得上个月最后一天的当前时间</param>
+        /// <returns></returns>
+        public static DateTime LastDayOfPrdviousMonth(DateTime datetime)
+        {
+            return datetime.AddDays(1 - datetime.Day).AddDays(-1);
+        }
+
+        /// <summary>
+        /// 获取当天第一秒的时间
+        /// </summary>
+        /// <param name="datetime"></param>
+        /// <returns></returns>
+        public static DateTime FirstSecondOfOneDay(DateTime datetime)
+        {
+            return datetime.Date.AddSeconds(1);
+        }
+        /// <summary>
+        /// 获取当天最后一秒的时间
+        /// </summary>
+        /// <param name="datetime"></param>
+        /// <returns></returns>
+        public static DateTime LastSecondOfOneDay(DateTime datetime)
+        {
+            return datetime.Date.AddDays(1).AddSeconds(-1);
+        }
+    }
+}

CallCenterCommon/CallCenter.Utility/Time/DateTimeConvert.cs

@@ -287,5 +287,10 @@ namespace CallCenter.Utility
             DateTime t1 = t.AddDays(iDay - RInt);
             return t1;
         }
+
+
+
+
+
     }
 }