通话记录调整

修改用户无法修改坐席组名称BUG

CallCenterApi/CallCenterApi.BLL/T_Sys_Department.cs

@@ -130,6 +130,9 @@ namespace CallCenterApi.BLL
                 {
                     model = new Model.T_Sys_DepartmentLevel();
                     model.DeptId = row["F_DeptId"] == DBNull.Value ? 0 : Convert.ToInt32(row["F_DeptId"]);
+                    model.ParentId = row["F_ParentId"] == DBNull.Value ? 0 : Convert.ToInt32(row["F_ParentId"]);
+                    model.DeptName = row["F_DeptName"] == DBNull.Value ? "" : row["F_DeptName"].ToString();
+                    model.DeptCode = row["F_DeptCode"] == DBNull.Value ? "" : row["F_DeptCode"].ToString();
                     model.Layer = row["F_Layer"] == DBNull.Value ? 0 : Convert.ToInt32(row["F_Layer"]);
                     model.Level = row["lvl"] == DBNull.Value ? 0 : Convert.ToInt32(row["lvl"]);
                     modelList.Add(model);

CallCenterApi/CallCenterApi.DAL/T_Call_CallRecords.cs

@@ -413,7 +413,7 @@ namespace CallCenterApi.DAL
         {
 
             StringBuilder strSql = new StringBuilder();
-            strSql.Append("select  top 1 * from T_Call_CallRecords WHTH(NOLOCK)");
+            strSql.Append("select  top 1 * from T_Call_CallRecords WITH(NOLOCK)");
             strSql.Append(" where CallRecordsId=@CallRecordsId");
             SqlParameter[] parameters = {
                     new SqlParameter("@CallRecordsId", SqlDbType.Int,4)
@@ -671,7 +671,7 @@ namespace CallCenterApi.DAL
         {
             StringBuilder strSql = new StringBuilder();
             strSql.Append("select * ");
-            strSql.Append(" FROM T_Call_CallRecords WHTH(NOLOCK)");
+            strSql.Append(" FROM T_Call_CallRecords WITH(NOLOCK)");
             if (strWhere.Trim() != "")
             {
                 strSql.Append(" where " + strWhere);
@@ -691,7 +691,7 @@ namespace CallCenterApi.DAL
                 strSql.Append(" top " + Top.ToString());
             }
             strSql.Append(" * ");
-            strSql.Append(" FROM T_Call_CallRecords WHTH(NOLOCK)");
+            strSql.Append(" FROM T_Call_CallRecords WITH(NOLOCK)");
             if (strWhere.Trim() != "")
             {
                 strSql.Append(" where " + strWhere);
@@ -706,7 +706,7 @@ namespace CallCenterApi.DAL
         public int GetRecordCount(string strWhere)
         {
             StringBuilder strSql = new StringBuilder();
-            strSql.Append("select count(1) FROM T_Call_CallRecords WHTH(NOLOCK)");
+            strSql.Append("select count(1) FROM T_Call_CallRecords WITH(NOLOCK)");
             if (strWhere.Trim() != "")
             {
                 strSql.Append(" where " + strWhere);
@@ -912,7 +912,7 @@ namespace CallCenterApi.DAL
         public Model.T_Call_CallRecords GetModelByTelphone(string CallNumber)
         {
             StringBuilder strSql = new StringBuilder();
-            strSql.Append("select  top 1 * from T_Call_CallRecords  WHTH(NOLOCK) ");
+            strSql.Append("select  top 1 * from T_Call_CallRecords  WITH(NOLOCK) ");
             strSql.Append(" where CallNumber=@CallNumber order by BeginTime desc");
             SqlParameter[] parameters = {
                     new SqlParameter("@CallNumber", SqlDbType.VarChar,100)
@@ -936,7 +936,7 @@ namespace CallCenterApi.DAL
         public Model.T_Call_CallRecords GetModelByCallId(string CallId)
         {
             StringBuilder strSql = new StringBuilder();
-            strSql.Append("select  top 1 * from T_Call_CallRecords  WHTH(NOLOCK) ");
+            strSql.Append("select  top 1 * from T_Call_CallRecords  WITH(NOLOCK) ");
             strSql.Append(" where CallId=@CallId order by BeginTime desc");
             SqlParameter[] parameters = {
                     new SqlParameter("@CallId", SqlDbType.VarChar,50)
@@ -957,7 +957,7 @@ namespace CallCenterApi.DAL
         public Model.T_Call_CallRecords GetModelByRecordId(string CallId)
         {
             StringBuilder strSql = new StringBuilder();
-            strSql.Append("select  top 1 * from T_Call_CallRecords  WHTH(NOLOCK) ");
+            strSql.Append("select  top 1 * from T_Call_CallRecords  WITH(NOLOCK) ");
             strSql.Append(" where CallRecordsId=@CallRecordsId order by BeginTime desc");
             SqlParameter[] parameters = {
                     new SqlParameter("@CallRecordsId", SqlDbType.Int)
@@ -1026,7 +1026,7 @@ namespace CallCenterApi.DAL
             strSql.Append(" case isdeal when 0 then '未处理' when 1 then '已处理' else '注销' end isdeals, ");
             strSql.Append(" usercode, (select F_UserName from T_Sys_UserAccount where F_UserCode= c.UserCode) username, ");
             strSql.Append(" begintime, talkstarttime, talkendtime, endtime, talklongtime");
-            strSql.Append(" FROM T_Call_CallRecords c   WHTH(NOLOCK) ");
+            strSql.Append(" FROM T_Call_CallRecords c   WITH(NOLOCK) ");
             if (strWhere.Trim() != "")
             {
                 strSql.Append(" where " + strWhere);

CallCenterApi/CallCenterApi.DAL/T_Sys_UserAccount.cs

@@ -165,6 +165,7 @@ namespace CallCenterApi.DAL
             strSql.Append("F_DeptCode=@F_DeptCode,");
             strSql.Append("F_WXNo=@F_WXNo,");
             strSql.Append("F_SeartGroupID=@F_SeartGroupID,");
+            strSql.Append("F_SeartGroup=@F_SeartGroup,");
             strSql.Append("F_StartTime1=@F_StartTime1,");
             strSql.Append("F_StartTime2=@F_StartTime2, ");
             strSql.Append("F_EndTime1=@F_EndTime1, ");

CallCenterApi/CallCenterApi.DAL/T_Sys_WorkTimes.cs

@@ -217,7 +217,7 @@ namespace CallCenterApi.DAL
         public DataSet GetList(string strWhere)
         {
             StringBuilder strSql = new StringBuilder();
-            strSql.Append("select F_ID,F_WorkStartTimes,F_WorkEndTimes,F_TimeName,F_Remark,F_DeptId ");
+            strSql.Append("select F_WorkStartTimes,F_WorkEndTimes,F_TimeName,F_Remark,F_DeptId ");
             strSql.Append(" FROM T_Sys_WorkTimes ");
             if (strWhere.Trim() != "")
             {

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/CallCenterApi.Interface.csproj

@@ -283,8 +283,9 @@
     </Compile>
     <Compile Include="Models\Common\FormsPrincipal.cs" />
     <Compile Include="Models\Common\ListBase.cs" />
-    <Compile Include="Models\Dto\AutoCallResordDto.cs" />
+    <Compile Include="Models\Dto\AutoCallRecordDto.cs" />
     <Compile Include="Models\Dto\CallPlan.cs" />
+    <Compile Include="Models\Dto\CallRecordDto.cs" />
     <Compile Include="Models\Dto\CategoryDto.cs" />
     <Compile Include="Models\Dto\CustomerDto.cs" />
     <Compile Include="Models\Dto\ModuleInfoDto.cs" />

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/tel/CallrecordsController.cs

@@ -2,6 +2,7 @@
 using CallCenterApi.Common;
 using CallCenterApi.DB;
 using CallCenterApi.Interface.Controllers.Base;
+using CallCenterApi.Interface.Models.Dto;
 using System;
 using System.Collections.Generic;
 using System.Data;
@@ -17,6 +18,7 @@ namespace CallCenterApi.Interface.Controllers.tel
     public class CallrecordsController : BaseController
     {
         private readonly BLL.T_Sys_Department deptBLL = new BLL.T_Sys_Department();
+        private readonly BLL.T_Call_CallRecords callRecordBLL = new BLL.T_Call_CallRecords();
         //获取通话记录列表
         public ActionResult GetList(string phone, string usercode)
         {
@@ -40,12 +42,12 @@ namespace CallCenterApi.Interface.Controllers.tel
                 string strpagesize = RequestString.GetQueryString("pagesize");
                 int pagesize = 10;
 
-                //17=系统管理员,36=客服,37=组长,38=组员,39=业主,40=话务员,41=客服主管,43=分公司市场部主任,45=业务稽核,46=集团客户部,
-                //47 =网络部,48=市场部经理,50=业务支撑中心,51=市场部,52=客户服务中心,53=总经理,54=副总经理,55=业务负责人,56=投诉处理员,57=基础业务主管,
+                //36 = 旗区分公司客户经理,37 = 组长,38 = 组员,39 = 分公司社会渠道业主,40 = 分公司自营渠道话务员,41 = 分公司客服主管,43 = 分公司市场部主任,
+                //45 = 分公司业务稽核,46 = 市公司集团客户部,47 = 市公司网络部,48 = 市场部客服中心经理,50 = 市公司业务支撑中心,51 = 市公司业务负责人,52 = 客户服务中心,
+                //53 = 分公司总经理,54 = 分公司副总经理,55 = 分公司业务负责人,56 = 分公司投诉处理员,57 = 分公司基础业务主管,58 = 社会渠道话务员,60 = 市公司市场部经理,
 
-                //var deptCodeObj = DbHelperSQL.GetSingle($"with cte(F_DeptId,F_ParentId,F_DeptCode,F_Layer,lvl) as( select F_DeptId,F_ParentId,F_DeptCode,F_Layer,0 lvl from T_Sys_Department where F_DeptId={deptid} union all select dept.F_DeptId,dept.F_ParentId,dept.F_DeptCode,dept.F_Layer,lvl+1 from T_Sys_Department dept inner join cte on dept.F_DeptId = cte.F_ParentId) select top 1 F_DeptId,F_DeptCode from  cte where F_Layer=1 order by lvl");
-                //var deptCurrentCompany = deptList.Where(x => x.Layer == 1).OrderByDescending(x => x.Level).FirstOrDefault();
-                //var deptModelCode = deptCodeObj?.ToString() ?? "";
+                var depts = deptBLL.DataTableToListForLevel(DbHelperSQL.Query($"with cte(F_DeptId,F_DeptName,F_ParentId,F_DeptCode,F_Layer,lvl) as( select F_DeptId,F_DeptName,F_ParentId,F_DeptCode,F_Layer,0 lvl from T_Sys_Department union all select dept.F_DeptId,dept.F_DeptName,dept.F_ParentId,dept.F_DeptCode,dept.F_Layer,lvl+1 from T_Sys_Department dept inner join cte on dept.F_DeptId = cte.F_ParentId) select F_DeptId,F_ParentId,F_DeptName,F_DeptCode,F_Layer,lvl from  cte ").Tables[0]);
+                var deptCompany = depts.Where(x => x.Layer == 1).OrderBy(x => x.Level).FirstOrDefault();
                 if (roleid != 0)
                 {
                     if (roleid != 17)
@@ -53,14 +55,13 @@ namespace CallCenterApi.Interface.Controllers.tel
                         //各分公司
                         if (deptCode.Replace("|0|1|", "").Length > 0)
                         {
-                            if (roleid == 36 || roleid == 38 || roleid == 40)
+                            if (roleid == 36 || roleid == 38 || roleid == 40 || roleid == 58)
                             {
-                                usercode = CurrentUser.UserData.F_UserCode;
-                                sql += " and UserCode='" + usercode + "'";
+                                sql += " and UserCode='" + CurrentUser.UserData.F_UserCode + "'";
                             }
                             else
                             {
-                                sql += " and UserCode in (select F_UserCode from T_Sys_UserAccount where F_DeptID in (select F_DeptId from T_Sys_Department where F_DeptCode like '" + deptCode + "%')) ";
+                                sql += " and UserCode in (select F_UserCode from T_Sys_UserAccount where F_DeptID in (select F_DeptId from T_Sys_Department where F_DeptCode like '" + (deptCompany?.DeptCode ?? deptCode) + "%')) ";
                             }
                         }
                         //总公司
@@ -124,21 +125,23 @@ namespace CallCenterApi.Interface.Controllers.tel
                 }
                 int recordCount = 0;
                 dt = BLL.PagerBLL.GetListPager(
-                    "T_Call_CallRecords left join T_Sys_UserAccount ON T_Sys_UserAccount.F_UserCode=T_Call_CallRecords.UserCode  left join T_Sys_Department ON T_Sys_UserAccount.F_DeptId=T_Sys_Department.F_DeptId ",
+                    "T_Call_CallRecords",
                     "CallRecordsId",
-                    "*,T_Sys_UserAccount.F_UserName,T_Sys_Department.F_DeptName,(SELECT F_DeptName from T_Sys_Department t where t.F_DeptId=T_Sys_Department.F_ParentId) as ParentName ",
+                    "*",
                     sql,
                     "ORDER BY CallRecordsId desc",
                     pagesize,
                     pageindex,
                     true,
                     out recordCount);
-
+                var callRecordList = callRecordBLL.DataTableToList(dt);
                 var config = new BLL.T_Sys_SystemConfig().GetModelList(" F_ParamCode='PlayPath' ").FirstOrDefault();
                 var users = new BLL.T_Sys_UserAccount().GetModelList("");
-                foreach (DataRow dr in dt.Rows)
+                var deptList = deptBLL.DataTableToListForLevel(DbHelperSQL.Query("select F_DeptId,F_ParentId,F_DeptName,F_DeptCode,F_Layer,0 lvl FROM T_Sys_Department ").Tables[0]);
+                var resList = new List<CallRecordDto>();
+                foreach (var item in callRecordList)
                 {
-                    string path = dr["FilePath"] != null ? dr["FilePath"].ToString() : "";
+                    string path = item.FilePath ?? "";
                     if (path != "" && config != null && !string.IsNullOrEmpty(config.F_ParamValue))
                     {
                         var ym = config.F_ParamValue;
@@ -146,26 +149,58 @@ namespace CallCenterApi.Interface.Controllers.tel
                         {
                             ym = ym.Substring(0, ym.Length - 1);
                         }
-                        dr["FilePath"] = ym + path.Substring(path.IndexOf(':') + 1).Replace('\\', '/');
+                        item.FilePath = ym + path.Substring(path.IndexOf(':') + 1).Replace('\\', '/');
                     }
-                    string ucode = dr["UserCode"] != null ? dr["UserCode"].ToString() : "";
-                    string uname = dr["UserName"] != null ? dr["UserName"].ToString() : "";
-                    if (ucode != "")
+                    string ucode = item.UserCode ?? "";
+                    string uname = item.UserName ?? "";
+                    Model.T_Sys_UserAccount uu = null;
+                    uu = users.Where(u => u.F_UserCode.Equals(item.UserCode)).FirstOrDefault();
+                    if (uu != null)
+                        item.UserName = uu.F_UserName;
+
+                    Model.T_Sys_DepartmentLevel deptCategory = new Model.T_Sys_DepartmentLevel();
+                    Model.T_Sys_DepartmentLevel channelCategory = new Model.T_Sys_DepartmentLevel();
+                    if (uu != null)
                     {
-                        if (uname == "")
-                        {
-                            var uu = users.Where(u => u.F_UserCode.Equals(ucode)).FirstOrDefault();
-                            if (uu != null)
-                                dr["UserName"] = uu.F_UserName;
-                        }
+                        var depId = uu.F_DeptId;
+                        channelCategory = deptList.SingleOrDefault(x => x.Layer == 3 && x.DeptId == depId);
+                        deptCategory = deptList.SingleOrDefault(x => x.Layer == 2 && (channelCategory?.ParentId ?? 0) == x.DeptId);
+
+
                     }
+
+
+                    resList.Add(new CallRecordDto
+                    {
+                        CallId = item.CallId,
+                        CallNumber = item.CallNumber,
+                        FilePath = item.FilePath,
+                        CallType = item.CallType,
+                        DealType = item.DealType,
+                        CallState = item.CallState,
+                        IsDeal = item.IsDeal,
+                        UserCode = item.UserCode,
+                        UserName = item.UserName,
+                        BeginTime = item.BeginTime,
+                        RingStartTime = item.RingStartTime,
+                        TalkStartTime = item.TalkStartTime,
+                        TalkEndTime = item.TalkEndTime,
+                        RingLongTime = item.RingLongTime,
+                        TalkLongTime = item.TalkLongTime,
+                        CompanyName = deptCompany?.DeptName ?? "",
+                        CategoryName = deptCategory?.DeptName ?? "",
+                        ChannelName = channelCategory?.DeptName ?? "",
+                    });
+
                 }
 
+
+
                 var obj = new
                 {
                     state = "success",
                     message = "成功",
-                    rows = dt,
+                    rows = resList,
                     total = recordCount
                 };
 
@@ -195,43 +230,28 @@ namespace CallCenterApi.Interface.Controllers.tel
                 string endtime = HttpUtility.UrlDecode(RequestString.GetQueryString("endtime"));
                 string dept = HttpUtility.UrlDecode(RequestString.GetQueryString("dept"));
 
+
+                //36 = 旗区分公司客户经理,37 = 组长,38 = 组员,39 = 分公司社会渠道业主,40 = 分公司自营渠道话务员,41 = 分公司客服主管,43 = 分公司市场部主任,
+                //45 = 分公司业务稽核,46 = 市公司集团客户部,47 = 市公司网络部,48 = 市场部客服中心经理,50 = 市公司业务支撑中心,51 = 市公司业务负责人,52 = 客户服务中心,
+                //53 = 分公司总经理,54 = 分公司副总经理,55 = 分公司业务负责人,56 = 分公司投诉处理员,57 = 分公司基础业务主管,58 = 社会渠道话务员,60 = 市公司市场部经理,
+
+                var depts = deptBLL.DataTableToListForLevel(DbHelperSQL.Query($"with cte(F_DeptId,F_DeptName,F_ParentId,F_DeptCode,F_Layer,lvl) as( select F_DeptId,F_DeptName,F_ParentId,F_DeptCode,F_Layer,0 lvl from T_Sys_Department union all select dept.F_DeptId,dept.F_DeptName,dept.F_ParentId,dept.F_DeptCode,dept.F_Layer,lvl+1 from T_Sys_Department dept inner join cte on dept.F_DeptId = cte.F_ParentId) select F_DeptId,F_ParentId,F_DeptName,F_DeptCode,F_Layer,lvl from  cte ").Tables[0]);
+                var deptCompany = depts.Where(x => x.Layer == 1).OrderBy(x => x.Level).FirstOrDefault();
+
                 if (roleid != 0)
                 {
                     if (roleid != 17)
                     {
-                        //if (deptcode.IndexOf("|533|") > 0)
-                        //{
-                        //    sql += " and UserCode in (select F_UserCode from T_Sys_UserAccount where F_DeptId=" + deptid + ")";
-                        //}
-                        //if (deptcode.IndexOf("|531|") > 0)
-                        //{
-                        //    if (roleid == 32)
-                        //    {
-                        //        usercode = CurrentUser.UserData.F_UserCode;
-                        //        sql += " and UserCode='" + usercode + "'";
-                        //    }
-                        //    else
-                        //    {
-                        //        sql += " and UserCode in (select F_UserCode from T_Sys_UserAccount where F_DeptID in (select F_DeptId from T_Sys_Department where F_DeptCode like '" + deptcode + "%')) ";
-                        //    }
-                        //}
-                        //else
-                        //{
-                        //    sql += " and UserCode in (select F_UserCode from T_Sys_UserAccount where F_DeptId=" + deptid + ")";
-                        //}
-
-
                         //各分公司
                         if (deptCode.Replace("|0|1|", "").Length > 0)
                         {
-                            if (roleid == 36 || roleid == 38 || roleid == 40)
+                            if (roleid == 36 || roleid == 38 || roleid == 40 || roleid == 50)
                             {
-                                usercode = CurrentUser.UserData.F_UserCode;
-                                sql += " and UserCode='" + usercode + "'";
+                                sql += " and UserCode='" + CurrentUser.UserData.F_UserCode + "'";
                             }
                             else
                             {
-                                sql += " and UserCode in (select F_UserCode from T_Sys_UserAccount where F_DeptID in (select F_DeptId from T_Sys_Department where F_DeptCode like '" + deptCode + "%')) ";
+                                sql += " and UserCode in (select F_UserCode from T_Sys_UserAccount where F_DeptID in (select F_DeptId from T_Sys_Department where F_DeptCode like '" + (deptCompany?.DeptCode ?? deptCode) + "%')) ";
                             }
                         }
                     }
@@ -291,6 +311,11 @@ namespace CallCenterApi.Interface.Controllers.tel
             string[] ccc = {
                    "电话号码","呼叫方向","呼叫状态","是否处理","坐席工号","坐席姓名",
                   "开始时间","通话开始时间","通话结束时间","结束时间","通话时长"
+                   //号码、呼叫方向、呼叫状态、坐席工号、坐席姓名、
+                  //分机号、所属公司、分类、渠道名称、
+                  //开始通话时间、结束通话时间、通话时长。
+
+
             };
             return ccc;
         }

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/tel/WorkcalendarController.cs

@@ -342,7 +342,7 @@ namespace CallCenterApi.Interface.Controllers.tel
         {
             var deptId = CurrentUser.UserData.F_DeptId;
             var list = workTimesBLL.DataTableToList(workTimesBLL.GetList($" F_DeptId={deptId} ").Tables[0]);
-            var isOnDutyTime = false;
+            var isOnDutyTime = true;
             var now = DateTime.Now.TimeOfDay;
             foreach (var item in list)
             {

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Models/Dto/CallRecordDto.cs

@@ -0,0 +1,238 @@
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using System.Web;
+
+namespace CallCenterApi.Interface.Models.Dto
+{
+    public class CallRecordDto
+    {
+        /// <summary>
+        /// 呼叫编号
+        /// </summary>
+        public string CallId { get; set; }
+
+        /// <summary>
+        /// 来电号码
+        /// </summary>
+        public string CallNumber { get; set; }
+        /// <summary>
+        /// 客户id
+        /// </summary>
+        public string CusId { get; set; }
+        /// <summary>
+        /// 客户编号
+        /// </summary>
+        public string CusCode { get; set; }
+        /// <summary>
+        /// 呼叫类型,0呼入1呼出
+        /// </summary>
+        public int? CallType { get; set; }
+        /// <summary>
+        /// 呼叫状态,0:未接通电话1已接通电话
+        /// </summary>
+        public int? CallState { get; set; }
+        /// <summary>
+        /// 处理方式0:IVR处理1骚扰电话2自助服务3转值班电话4留言5呼损6人工处理
+        /// </summary>
+        public int? DealType { get; set; }
+        /// <summary>
+        /// 开始时间
+        /// </summary>
+        public DateTime? BeginTime { get; set; }
+        /// <summary>
+        /// ivr开始时间
+        /// </summary>
+        public DateTime? IvrStartTime { get; set; }
+        /// <summary>
+        /// ivr结束时间
+        /// </summary>
+        public DateTime? IvrEndTime { get; set; }
+        /// <summary>
+        /// 振铃开始时间
+        /// </summary>
+        public DateTime? RingStartTime { get; set; }
+        /// <summary>
+        /// 振铃结束时间
+        /// </summary>
+        public DateTime? RingEndTime { get; set; }
+        /// <summary>
+        /// 通话开始时间
+        /// </summary>
+        public DateTime? TalkStartTime { get; set; }
+        /// <summary>
+        /// 通话结束时间
+        /// </summary>
+        public DateTime? TalkEndTime { get; set; }
+        /// <summary>
+        /// 结束时间
+        /// </summary>
+        public DateTime? EndTime { get; set; }
+        /// <summary>
+        /// 总时长(s)
+        /// </summary>
+        public int? LongTime { get; set; }
+        /// <summary>
+        /// IVR时长(s)
+        /// </summary>
+        public int? IvrLongTime { get; set; }
+        /// <summary>
+        /// 振铃时长(s)
+        /// </summary>
+        public int? RingLongTime { get; set; }
+        /// <summary>
+        /// 通话时长(s)
+        /// </summary>
+        public int? TalkLongTime { get; set; }
+        /// <summary>
+        /// 坐席id
+        /// </summary>
+        public int? UserId { get; set; }
+        /// <summary>
+        /// 坐席工号
+        /// </summary>
+        public string UserCode { get; set; }
+        /// <summary>
+        /// 坐席姓名
+        /// </summary>
+        public string UserName { get; set; }
+        /// <summary>
+        /// 坐席分机号
+        /// </summary>
+        public string ExtNumber { get; set; }
+        /// <summary>
+        /// 用于获取录音的编号
+        /// </summary>
+        public string FilePath { get; set; }
+        /// <summary>
+        /// 是否录入工单
+        /// </summary>
+        public bool IsExitWorkOrder { get; set; }
+        /// <summary>
+        /// 是否处理0未处理1已处理2注销
+        /// </summary>
+        public int? IsDeal { get; set; }
+        /// <summary>
+        /// 操作类型，0正常1转移2三方通话
+        /// </summary>
+        public int? OperateType { get; set; }
+        /// <summary>
+        /// 操作目标
+        /// </summary>
+        public string OperateObject { get; set; }
+        /// <summary>
+        /// 操作时间
+        /// </summary>
+        public DateTime? OperateTime { get; set; }
+        /// <summary>
+        /// 备注
+        /// </summary>
+        public string Remark { get; set; }
+        /// <summary>
+        /// 满意度，1非常满意、2基本满意、3不满意
+        /// </summary>
+        public int? MYD { get; set; }
+        /// <summary>
+        /// IVR中选择的业务类型
+        /// </summary>
+        public int? BusinessType { get; set; }
+        /// <summary>
+        /// 
+        /// </summary>
+        public string Location { get; set; }
+        /// <summary>
+        /// 来电自增Id
+        /// </summary>
+        public int CallRecordsId { get; set; }
+        /// <summary>
+		/// 排队开始时间
+		/// </summary>
+		public DateTime? WaitStartTime { get; set; }
+        /// <summary>
+        /// 排队结束时间
+        /// </summary>
+        public DateTime? WaitEndTime { get; set; }
+        /// <summary>
+        /// 排队时长
+        /// </summary>
+        public int? WaitLongTime { get; set; }
+        /// <summary>
+        /// 未接通状态（0其他、1坐席未登录、2坐席忙、3振铃）
+        /// </summary>
+        public int? NoCallState { get; set; }
+        /// <summary>
+        /// 与工作时间间隔秒数
+        /// </summary>
+        public int? WorkTimesDiff { get; set; }
+        /// <summary>
+        /// 质检状态（0未质检、1已质检）
+        /// </summary>
+        public int? F_QCState { get; set; }
+        /// <summary>
+        /// 质检分值
+        /// </summary>
+        public decimal? F_QCScore { get; set; }
+        /// <summary>
+        /// 质检备注
+        /// </summary>
+        public string F_QCRemark { get; set; }
+        /// <summary>
+        /// 质检人Id
+        /// </summary>
+        public int? F_QCUserId { get; set; }
+        /// <summary>
+        /// 质检人名称
+        /// </summary>
+        public string F_QCUserName { get; set; }
+        /// <summary>
+        /// 质检时间
+        /// </summary>
+        public DateTime? F_QCTime { get; set; }
+        /// <summary>
+        /// 是否推荐
+        /// </summary>
+        public int? F_QCIsSelect { get; set; }
+        /// <summary>
+        /// 
+        /// </summary>
+        public int? F_HJJGId { get; set; }
+        /// <summary>
+        /// 
+        /// </summary>
+        public string F_HJJGName { get; set; }
+        /// <summary>
+        /// 质检客服-存在的问题
+        /// </summary>
+        public string F_QCQuestion { get; set; }
+        /// <summary>
+        /// 质检客服-修改意见
+        /// </summary>
+        public string F_QCAdvise { get; set; }
+        /// <summary>
+		/// 拨号类型：0:拨号外呼；1:95005回访外呼；2:电销回访外呼
+		/// </summary>
+		public string TaskType { get; set; }
+        /// <summary>
+        /// 回访的电话ID
+        /// </summary>
+        public string TaskPhoneID { get; set; }
+        /// <summary>
+        /// 回访记录编号：GUID编号唯一
+        /// </summary>
+        public string TaskID { get; set; }
+
+        /// <summary>
+        /// 所属公司名称
+        /// </summary>
+        public string CompanyName { get; set; }
+        /// <summary>
+        /// 所属公司下分类名称
+        /// </summary>
+        public string CategoryName { get; set; }
+        /// <summary>
+        /// 所属公司下分类下渠道名称
+        /// </summary>
+        public string ChannelName { get; set; }
+
+    }
+}

CallCenterApi/CallCenterApi.Model/T_Sys_DepartmentLevel.cs

@@ -13,6 +13,18 @@ namespace CallCenterApi.Model
         /// </summary>
         public int DeptId { get; set; }
         /// <summary>
+        /// 父级部门ID
+        /// </summary>
+        public int ParentId { get; set; }
+        /// <summary>
+        /// 部门Name
+        /// </summary>
+        public string DeptName { get; set; }
+        /// <summary>
+        /// 部门Code
+        /// </summary>
+        public string DeptCode { get; set; }
+        /// <summary>
         /// 级别
         /// </summary>
         public int Layer { get; set; }
@@ -21,5 +33,6 @@ namespace CallCenterApi.Model
         /// </summary>
         public int Level { get; set; }
 
+
     }
 }