鄂尔多斯-招源科技

T_Call_CallRecords.cs 47KB

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  1. using CallCenterApi.DB;
  2. using System;
  3. using System.Collections.Generic;
  4. using System.Data;
  5. using System.Data.SqlClient;
  6. using System.Linq;
  7. using System.Text;
  8. using System.Threading.Tasks;
  9. namespace CallCenterApi.DAL
  10. {
  11. /// <summary>
  12. /// 数据访问类:T_Call_CallRecords
  13. /// </summary>
  14. public partial class T_Call_CallRecords
  15. {
  16. public static object Global_Lock = new object();
  17. public T_Call_CallRecords()
  18. { }
  19. #region BasicMethod
  20. /// <summary>
  21. /// 得到最大ID
  22. /// </summary>
  23. public int GetMaxId()
  24. {
  25. return DbHelperSQL.GetMaxID("CallRecordsId", "T_Call_CallRecords");
  26. }
  27. /// <summary>
  28. /// 是否存在该记录
  29. /// </summary>
  30. public bool Exists(int CallRecordsId)
  31. {
  32. StringBuilder strSql = new StringBuilder();
  33. strSql.Append("select count(1) from T_Call_CallRecords");
  34. strSql.Append(" where CallRecordsId=@CallRecordsId");
  35. SqlParameter[] parameters = {
  36. new SqlParameter("@CallRecordsId", SqlDbType.Int,4)
  37. };
  38. parameters[0].Value = CallRecordsId;
  39. return DbHelperSQL.Exists(strSql.ToString(), parameters);
  40. }
  41. /// <summary>
  42. /// 增加一条数据
  43. /// </summary>
  44. public int Add(CallCenterApi.Model.T_Call_CallRecords model)
  45. {
  46. lock (DAL.T_Call_CallRecords.Global_Lock)
  47. {
  48. StringBuilder strSql = new StringBuilder();
  49. strSql.Append("insert into T_Call_CallRecords(");
  50. strSql.Append("CallId,CallNumber,CusId,CusCode,CallType,CallState,DealType,BeginTime,IvrStartTime,IvrEndTime,RingStartTime,RingEndTime,TalkStartTime,TalkEndTime,EndTime,LongTime,IvrLongTime,RingLongTime,TalkLongTime,UserId,UserCode,UserName,ExtNumber,FilePath,IsExitWorkOrder,IsDeal,OperateType,OperateObject,OperateTime,Remark,MYD,BusinessType,Location,WaitStartTime,WaitEndTime,WaitLongTime,NoCallState,WorkTimesDiff,F_QCState,F_QCScore,F_QCRemark,F_QCUserId,F_QCUserName,F_QCTime,F_QCIsSelect,F_HJJGId,F_HJJGName,F_QCQuestion,F_QCAdvise,TaskType,TaskPhoneID,TaskID)");
  51. strSql.Append(" values (");
  52. strSql.Append("@CallId,@CallNumber,@CusId,@CusCode,@CallType,@CallState,@DealType,@BeginTime,@IvrStartTime,@IvrEndTime,@RingStartTime,@RingEndTime,@TalkStartTime,@TalkEndTime,@EndTime,@LongTime,@IvrLongTime,@RingLongTime,@TalkLongTime,@UserId,@UserCode,@UserName,@ExtNumber,@FilePath,@IsExitWorkOrder,@IsDeal,@OperateType,@OperateObject,@OperateTime,@Remark,@MYD,@BusinessType,@Location,@WaitStartTime,@WaitEndTime,@WaitLongTime,@NoCallState,@WorkTimesDiff,@F_QCState,@F_QCScore,@F_QCRemark,@F_QCUserId,@F_QCUserName,@F_QCTime,@F_QCIsSelect,@F_HJJGId,@F_HJJGName,@F_QCQuestion,@F_QCAdvise,@TaskType,@TaskPhoneID,@TaskID)");
  53. strSql.Append(";select @@IDENTITY");
  54. SqlParameter[] parameters = {
  55. new SqlParameter("@CallId", SqlDbType.VarChar,50),
  56. new SqlParameter("@CallNumber", SqlDbType.VarChar,100),
  57. new SqlParameter("@CusId", SqlDbType.VarChar,50),
  58. new SqlParameter("@CusCode", SqlDbType.VarChar,50),
  59. new SqlParameter("@CallType", SqlDbType.Int,4),
  60. new SqlParameter("@CallState", SqlDbType.Int,4),
  61. new SqlParameter("@DealType", SqlDbType.Int,4),
  62. new SqlParameter("@BeginTime", SqlDbType.DateTime),
  63. new SqlParameter("@IvrStartTime", SqlDbType.DateTime),
  64. new SqlParameter("@IvrEndTime", SqlDbType.DateTime),
  65. new SqlParameter("@RingStartTime", SqlDbType.DateTime),
  66. new SqlParameter("@RingEndTime", SqlDbType.DateTime),
  67. new SqlParameter("@TalkStartTime", SqlDbType.DateTime),
  68. new SqlParameter("@TalkEndTime", SqlDbType.DateTime),
  69. new SqlParameter("@EndTime", SqlDbType.DateTime),
  70. new SqlParameter("@LongTime", SqlDbType.Int,4),
  71. new SqlParameter("@IvrLongTime", SqlDbType.Int,4),
  72. new SqlParameter("@RingLongTime", SqlDbType.Int,4),
  73. new SqlParameter("@TalkLongTime", SqlDbType.Int,4),
  74. new SqlParameter("@UserId", SqlDbType.Int,4),
  75. new SqlParameter("@UserCode", SqlDbType.VarChar,50),
  76. new SqlParameter("@UserName", SqlDbType.NVarChar,20),
  77. new SqlParameter("@ExtNumber", SqlDbType.VarChar,50),
  78. new SqlParameter("@FilePath", SqlDbType.VarChar,200),
  79. new SqlParameter("@IsExitWorkOrder", SqlDbType.Bit,1),
  80. new SqlParameter("@IsDeal", SqlDbType.Int,4),
  81. new SqlParameter("@OperateType", SqlDbType.Int,4),
  82. new SqlParameter("@OperateObject", SqlDbType.VarChar,20),
  83. new SqlParameter("@OperateTime", SqlDbType.DateTime),
  84. new SqlParameter("@Remark", SqlDbType.NVarChar,1000),
  85. new SqlParameter("@MYD", SqlDbType.Int,4),
  86. new SqlParameter("@BusinessType", SqlDbType.Int,4),
  87. new SqlParameter("@Location", SqlDbType.NVarChar,100),
  88. new SqlParameter("@WaitStartTime", SqlDbType.DateTime),
  89. new SqlParameter("@WaitEndTime", SqlDbType.DateTime),
  90. new SqlParameter("@WaitLongTime", SqlDbType.Int,4),
  91. new SqlParameter("@NoCallState", SqlDbType.Int,4),
  92. new SqlParameter("@WorkTimesDiff", SqlDbType.Int,4),
  93. new SqlParameter("@F_QCState", SqlDbType.SmallInt,2),
  94. new SqlParameter("@F_QCScore", SqlDbType.Decimal,9),
  95. new SqlParameter("@F_QCRemark", SqlDbType.Text),
  96. new SqlParameter("@F_QCUserId", SqlDbType.Int,4),
  97. new SqlParameter("@F_QCUserName", SqlDbType.NVarChar,50),
  98. new SqlParameter("@F_QCTime", SqlDbType.DateTime),
  99. new SqlParameter("@F_QCIsSelect", SqlDbType.SmallInt,2),
  100. new SqlParameter("@F_HJJGId", SqlDbType.Int,4),
  101. new SqlParameter("@F_HJJGName", SqlDbType.NVarChar,500),
  102. new SqlParameter("@F_QCQuestion", SqlDbType.NText),
  103. new SqlParameter("@F_QCAdvise", SqlDbType.NText),
  104. new SqlParameter("@TaskType", SqlDbType.NVarChar,10),
  105. new SqlParameter("@TaskPhoneID", SqlDbType.NVarChar,10),
  106. new SqlParameter("@TaskID", SqlDbType.NVarChar,32)};
  107. parameters[0].Value = model.CallId;
  108. parameters[1].Value = model.CallNumber;
  109. parameters[2].Value = model.CusId;
  110. parameters[3].Value = model.CusCode;
  111. parameters[4].Value = model.CallType;
  112. parameters[5].Value = model.CallState;
  113. parameters[6].Value = model.DealType;
  114. parameters[7].Value = model.BeginTime;
  115. parameters[8].Value = model.IvrStartTime;
  116. parameters[9].Value = model.IvrEndTime;
  117. parameters[10].Value = model.RingStartTime;
  118. parameters[11].Value = model.RingEndTime;
  119. parameters[12].Value = model.TalkStartTime;
  120. parameters[13].Value = model.TalkEndTime;
  121. parameters[14].Value = model.EndTime;
  122. parameters[15].Value = model.LongTime;
  123. parameters[16].Value = model.IvrLongTime;
  124. parameters[17].Value = model.RingLongTime;
  125. parameters[18].Value = model.TalkLongTime;
  126. parameters[19].Value = model.UserId;
  127. parameters[20].Value = model.UserCode;
  128. parameters[21].Value = model.UserName;
  129. parameters[22].Value = model.ExtNumber;
  130. parameters[23].Value = model.FilePath;
  131. parameters[24].Value = model.IsExitWorkOrder;
  132. parameters[25].Value = model.IsDeal;
  133. parameters[26].Value = model.OperateType;
  134. parameters[27].Value = model.OperateObject;
  135. parameters[28].Value = model.OperateTime;
  136. parameters[29].Value = model.Remark;
  137. parameters[30].Value = model.MYD;
  138. parameters[31].Value = model.BusinessType;
  139. parameters[32].Value = model.Location;
  140. parameters[33].Value = model.WaitStartTime;
  141. parameters[34].Value = model.WaitEndTime;
  142. parameters[35].Value = model.WaitLongTime;
  143. parameters[36].Value = model.NoCallState;
  144. parameters[37].Value = model.WorkTimesDiff;
  145. parameters[38].Value = model.F_QCState;
  146. parameters[39].Value = model.F_QCScore;
  147. parameters[40].Value = model.F_QCRemark;
  148. parameters[41].Value = model.F_QCUserId;
  149. parameters[42].Value = model.F_QCUserName;
  150. parameters[43].Value = model.F_QCTime;
  151. parameters[44].Value = model.F_QCIsSelect;
  152. parameters[45].Value = model.F_HJJGId;
  153. parameters[46].Value = model.F_HJJGName;
  154. parameters[47].Value = model.F_QCQuestion;
  155. parameters[48].Value = model.F_QCAdvise;
  156. parameters[49].Value = model.TaskType;
  157. parameters[50].Value = model.TaskPhoneID;
  158. parameters[51].Value = model.TaskID;
  159. object obj = DbHelperSQL.GetSingle(strSql.ToString(), parameters);
  160. if (obj == null)
  161. {
  162. return 0;
  163. }
  164. else
  165. {
  166. return Convert.ToInt32(obj);
  167. }
  168. }
  169. }
  170. /// <summary>
  171. /// 更新一条数据
  172. /// </summary>
  173. public bool Update(CallCenterApi.Model.T_Call_CallRecords model)
  174. {
  175. lock (DAL.T_Call_CallRecords.Global_Lock)
  176. {
  177. StringBuilder strSql = new StringBuilder();
  178. strSql.Append("update T_Call_CallRecords set ");
  179. strSql.Append("CallId=@CallId,");
  180. strSql.Append("CallNumber=@CallNumber,");
  181. strSql.Append("CusId=@CusId,");
  182. strSql.Append("CusCode=@CusCode,");
  183. strSql.Append("CallType=@CallType,");
  184. strSql.Append("CallState=@CallState,");
  185. strSql.Append("DealType=@DealType,");
  186. strSql.Append("BeginTime=@BeginTime,");
  187. strSql.Append("IvrStartTime=@IvrStartTime,");
  188. strSql.Append("IvrEndTime=@IvrEndTime,");
  189. strSql.Append("RingStartTime=@RingStartTime,");
  190. strSql.Append("RingEndTime=@RingEndTime,");
  191. strSql.Append("TalkStartTime=@TalkStartTime,");
  192. strSql.Append("TalkEndTime=@TalkEndTime,");
  193. strSql.Append("EndTime=@EndTime,");
  194. strSql.Append("LongTime=@LongTime,");
  195. strSql.Append("IvrLongTime=@IvrLongTime,");
  196. strSql.Append("RingLongTime=@RingLongTime,");
  197. strSql.Append("TalkLongTime=@TalkLongTime,");
  198. strSql.Append("UserId=@UserId,");
  199. strSql.Append("UserCode=@UserCode,");
  200. strSql.Append("UserName=@UserName,");
  201. strSql.Append("ExtNumber=@ExtNumber,");
  202. strSql.Append("FilePath=@FilePath,");
  203. strSql.Append("IsExitWorkOrder=@IsExitWorkOrder,");
  204. strSql.Append("IsDeal=@IsDeal,");
  205. strSql.Append("OperateType=@OperateType,");
  206. strSql.Append("OperateObject=@OperateObject,");
  207. strSql.Append("OperateTime=@OperateTime,");
  208. strSql.Append("Remark=@Remark,");
  209. strSql.Append("MYD=@MYD,");
  210. strSql.Append("BusinessType=@BusinessType,");
  211. strSql.Append("Location=@Location,");
  212. strSql.Append("WaitStartTime=@WaitStartTime,");
  213. strSql.Append("WaitEndTime=@WaitEndTime,");
  214. strSql.Append("WaitLongTime=@WaitLongTime,");
  215. strSql.Append("NoCallState=@NoCallState,");
  216. strSql.Append("WorkTimesDiff=@WorkTimesDiff,");
  217. strSql.Append("F_QCState=@F_QCState,");
  218. strSql.Append("F_QCScore=@F_QCScore,");
  219. strSql.Append("F_QCRemark=@F_QCRemark,");
  220. strSql.Append("F_QCUserId=@F_QCUserId,");
  221. strSql.Append("F_QCUserName=@F_QCUserName,");
  222. strSql.Append("F_QCTime=@F_QCTime,");
  223. strSql.Append("F_QCIsSelect=@F_QCIsSelect,");
  224. strSql.Append("F_HJJGId=@F_HJJGId,");
  225. strSql.Append("F_HJJGName=@F_HJJGName,");
  226. strSql.Append("F_QCQuestion=@F_QCQuestion,");
  227. strSql.Append("F_QCAdvise=@F_QCAdvise,");
  228. strSql.Append("TaskType=@TaskType,");
  229. strSql.Append("TaskPhoneID=@TaskPhoneID,");
  230. strSql.Append("TaskID=@TaskID");
  231. strSql.Append(" where CallRecordsId=@CallRecordsId");
  232. SqlParameter[] parameters = {
  233. new SqlParameter("@CallId", SqlDbType.VarChar,50),
  234. new SqlParameter("@CallNumber", SqlDbType.VarChar,100),
  235. new SqlParameter("@CusId", SqlDbType.VarChar,50),
  236. new SqlParameter("@CusCode", SqlDbType.VarChar,50),
  237. new SqlParameter("@CallType", SqlDbType.Int,4),
  238. new SqlParameter("@CallState", SqlDbType.Int,4),
  239. new SqlParameter("@DealType", SqlDbType.Int,4),
  240. new SqlParameter("@BeginTime", SqlDbType.DateTime),
  241. new SqlParameter("@IvrStartTime", SqlDbType.DateTime),
  242. new SqlParameter("@IvrEndTime", SqlDbType.DateTime),
  243. new SqlParameter("@RingStartTime", SqlDbType.DateTime),
  244. new SqlParameter("@RingEndTime", SqlDbType.DateTime),
  245. new SqlParameter("@TalkStartTime", SqlDbType.DateTime),
  246. new SqlParameter("@TalkEndTime", SqlDbType.DateTime),
  247. new SqlParameter("@EndTime", SqlDbType.DateTime),
  248. new SqlParameter("@LongTime", SqlDbType.Int,4),
  249. new SqlParameter("@IvrLongTime", SqlDbType.Int,4),
  250. new SqlParameter("@RingLongTime", SqlDbType.Int,4),
  251. new SqlParameter("@TalkLongTime", SqlDbType.Int,4),
  252. new SqlParameter("@UserId", SqlDbType.Int,4),
  253. new SqlParameter("@UserCode", SqlDbType.VarChar,50),
  254. new SqlParameter("@UserName", SqlDbType.NVarChar,20),
  255. new SqlParameter("@ExtNumber", SqlDbType.VarChar,50),
  256. new SqlParameter("@FilePath", SqlDbType.VarChar,200),
  257. new SqlParameter("@IsExitWorkOrder", SqlDbType.Bit,1),
  258. new SqlParameter("@IsDeal", SqlDbType.Int,4),
  259. new SqlParameter("@OperateType", SqlDbType.Int,4),
  260. new SqlParameter("@OperateObject", SqlDbType.VarChar,20),
  261. new SqlParameter("@OperateTime", SqlDbType.DateTime),
  262. new SqlParameter("@Remark", SqlDbType.NVarChar,1000),
  263. new SqlParameter("@MYD", SqlDbType.Int,4),
  264. new SqlParameter("@BusinessType", SqlDbType.Int,4),
  265. new SqlParameter("@Location", SqlDbType.NVarChar,100),
  266. new SqlParameter("@WaitStartTime", SqlDbType.DateTime),
  267. new SqlParameter("@WaitEndTime", SqlDbType.DateTime),
  268. new SqlParameter("@WaitLongTime", SqlDbType.Int,4),
  269. new SqlParameter("@NoCallState", SqlDbType.Int,4),
  270. new SqlParameter("@WorkTimesDiff", SqlDbType.Int,4),
  271. new SqlParameter("@F_QCState", SqlDbType.SmallInt,2),
  272. new SqlParameter("@F_QCScore", SqlDbType.Decimal,9),
  273. new SqlParameter("@F_QCRemark", SqlDbType.Text),
  274. new SqlParameter("@F_QCUserId", SqlDbType.Int,4),
  275. new SqlParameter("@F_QCUserName", SqlDbType.NVarChar,50),
  276. new SqlParameter("@F_QCTime", SqlDbType.DateTime),
  277. new SqlParameter("@F_QCIsSelect", SqlDbType.SmallInt,2),
  278. new SqlParameter("@F_HJJGId", SqlDbType.Int,4),
  279. new SqlParameter("@F_HJJGName", SqlDbType.NVarChar,500),
  280. new SqlParameter("@F_QCQuestion", SqlDbType.NText),
  281. new SqlParameter("@F_QCAdvise", SqlDbType.NText),
  282. new SqlParameter("@TaskType", SqlDbType.NVarChar,10),
  283. new SqlParameter("@TaskPhoneID", SqlDbType.NVarChar,10),
  284. new SqlParameter("@TaskID", SqlDbType.NVarChar,32),
  285. new SqlParameter("@CallRecordsId", SqlDbType.Int,4)};
  286. parameters[0].Value = model.CallId;
  287. parameters[1].Value = model.CallNumber;
  288. parameters[2].Value = model.CusId;
  289. parameters[3].Value = model.CusCode;
  290. parameters[4].Value = model.CallType;
  291. parameters[5].Value = model.CallState;
  292. parameters[6].Value = model.DealType;
  293. parameters[7].Value = model.BeginTime;
  294. parameters[8].Value = model.IvrStartTime;
  295. parameters[9].Value = model.IvrEndTime;
  296. parameters[10].Value = model.RingStartTime;
  297. parameters[11].Value = model.RingEndTime;
  298. parameters[12].Value = model.TalkStartTime;
  299. parameters[13].Value = model.TalkEndTime;
  300. parameters[14].Value = model.EndTime;
  301. parameters[15].Value = model.LongTime;
  302. parameters[16].Value = model.IvrLongTime;
  303. parameters[17].Value = model.RingLongTime;
  304. parameters[18].Value = model.TalkLongTime;
  305. parameters[19].Value = model.UserId;
  306. parameters[20].Value = model.UserCode;
  307. parameters[21].Value = model.UserName;
  308. parameters[22].Value = model.ExtNumber;
  309. parameters[23].Value = model.FilePath;
  310. parameters[24].Value = model.IsExitWorkOrder;
  311. parameters[25].Value = model.IsDeal;
  312. parameters[26].Value = model.OperateType;
  313. parameters[27].Value = model.OperateObject;
  314. parameters[28].Value = model.OperateTime;
  315. parameters[29].Value = model.Remark;
  316. parameters[30].Value = model.MYD;
  317. parameters[31].Value = model.BusinessType;
  318. parameters[32].Value = model.Location;
  319. parameters[33].Value = model.WaitStartTime;
  320. parameters[34].Value = model.WaitEndTime;
  321. parameters[35].Value = model.WaitLongTime;
  322. parameters[36].Value = model.NoCallState;
  323. parameters[37].Value = model.WorkTimesDiff;
  324. parameters[38].Value = model.F_QCState;
  325. parameters[39].Value = model.F_QCScore;
  326. parameters[40].Value = model.F_QCRemark;
  327. parameters[41].Value = model.F_QCUserId;
  328. parameters[42].Value = model.F_QCUserName;
  329. parameters[43].Value = model.F_QCTime;
  330. parameters[44].Value = model.F_QCIsSelect;
  331. parameters[45].Value = model.F_HJJGId;
  332. parameters[46].Value = model.F_HJJGName;
  333. parameters[47].Value = model.F_QCQuestion;
  334. parameters[48].Value = model.F_QCAdvise;
  335. parameters[49].Value = model.TaskType;
  336. parameters[50].Value = model.TaskPhoneID;
  337. parameters[51].Value = model.TaskID;
  338. parameters[52].Value = model.CallRecordsId;
  339. int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
  340. if (rows > 0)
  341. {
  342. return true;
  343. }
  344. else
  345. {
  346. return false;
  347. }
  348. }
  349. }
  350. /// <summary>
  351. /// 删除一条数据
  352. /// </summary>
  353. public bool Delete(int CallRecordsId)
  354. {
  355. lock (DAL.T_Call_CallRecords.Global_Lock)
  356. {
  357. StringBuilder strSql = new StringBuilder();
  358. strSql.Append("delete from T_Call_CallRecords ");
  359. strSql.Append(" where CallRecordsId=@CallRecordsId");
  360. SqlParameter[] parameters = {
  361. new SqlParameter("@CallRecordsId", SqlDbType.Int,4)
  362. };
  363. parameters[0].Value = CallRecordsId;
  364. int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
  365. if (rows > 0)
  366. {
  367. return true;
  368. }
  369. else
  370. {
  371. return false;
  372. }
  373. }
  374. }
  375. /// <summary>
  376. /// 批量删除数据
  377. /// </summary>
  378. public bool DeleteList(string CallRecordsIdlist)
  379. {
  380. lock (DAL.T_Call_CallRecords.Global_Lock)
  381. {
  382. StringBuilder strSql = new StringBuilder();
  383. strSql.Append("delete from T_Call_CallRecords ");
  384. strSql.Append(" where CallRecordsId in (" + CallRecordsIdlist + ") ");
  385. int rows = DbHelperSQL.ExecuteSql(strSql.ToString());
  386. if (rows > 0)
  387. {
  388. return true;
  389. }
  390. else
  391. {
  392. return false;
  393. }
  394. }
  395. }
  396. /// <summary>
  397. /// 得到一个对象实体
  398. /// </summary>
  399. public Model.T_Call_CallRecords GetModel(int CallRecordsId)
  400. {
  401. StringBuilder strSql = new StringBuilder();
  402. strSql.Append("select top 1 * from T_Call_CallRecords WITH(NOLOCK)");
  403. strSql.Append(" where CallRecordsId=@CallRecordsId");
  404. SqlParameter[] parameters = {
  405. new SqlParameter("@CallRecordsId", SqlDbType.Int,4)
  406. };
  407. parameters[0].Value = CallRecordsId;
  408. Model.T_Call_CallRecords model = new Model.T_Call_CallRecords();
  409. DataSet ds = DbHelperSQL.Query(strSql.ToString(), parameters);
  410. if (ds.Tables[0].Rows.Count > 0)
  411. {
  412. return DataRowToModel(ds.Tables[0].Rows[0]);
  413. }
  414. else
  415. {
  416. return null;
  417. }
  418. }
  419. /// <summary>
  420. /// 得到一个对象实体
  421. /// </summary>
  422. public Model.T_Call_CallRecords DataRowToModel(DataRow row)
  423. {
  424. Model.T_Call_CallRecords model = new Model.T_Call_CallRecords();
  425. if (row != null)
  426. {
  427. if (row["CallId"] != null)
  428. {
  429. model.CallId = row["CallId"].ToString();
  430. }
  431. if (row["CallNumber"] != null)
  432. {
  433. model.CallNumber = row["CallNumber"].ToString();
  434. }
  435. if (row["CusId"] != null)
  436. {
  437. model.CusId = row["CusId"].ToString();
  438. }
  439. if (row["CusCode"] != null)
  440. {
  441. model.CusCode = row["CusCode"].ToString();
  442. }
  443. if (row["CallType"] != null && row["CallType"].ToString() != "")
  444. {
  445. model.CallType = int.Parse(row["CallType"].ToString());
  446. }
  447. if (row["CallState"] != null && row["CallState"].ToString() != "")
  448. {
  449. model.CallState = int.Parse(row["CallState"].ToString());
  450. }
  451. if (row["DealType"] != null && row["DealType"].ToString() != "")
  452. {
  453. model.DealType = int.Parse(row["DealType"].ToString());
  454. }
  455. if (row["BeginTime"] != null && row["BeginTime"].ToString() != "")
  456. {
  457. model.BeginTime = DateTime.Parse(row["BeginTime"].ToString());
  458. }
  459. if (row["IvrStartTime"] != null && row["IvrStartTime"].ToString() != "")
  460. {
  461. model.IvrStartTime = DateTime.Parse(row["IvrStartTime"].ToString());
  462. }
  463. if (row["IvrEndTime"] != null && row["IvrEndTime"].ToString() != "")
  464. {
  465. model.IvrEndTime = DateTime.Parse(row["IvrEndTime"].ToString());
  466. }
  467. if (row["RingStartTime"] != null && row["RingStartTime"].ToString() != "")
  468. {
  469. model.RingStartTime = DateTime.Parse(row["RingStartTime"].ToString());
  470. }
  471. if (row["RingEndTime"] != null && row["RingEndTime"].ToString() != "")
  472. {
  473. model.RingEndTime = DateTime.Parse(row["RingEndTime"].ToString());
  474. }
  475. if (row["TalkStartTime"] != null && row["TalkStartTime"].ToString() != "")
  476. {
  477. model.TalkStartTime = DateTime.Parse(row["TalkStartTime"].ToString());
  478. }
  479. if (row["TalkEndTime"] != null && row["TalkEndTime"].ToString() != "")
  480. {
  481. model.TalkEndTime = DateTime.Parse(row["TalkEndTime"].ToString());
  482. }
  483. if (row["EndTime"] != null && row["EndTime"].ToString() != "")
  484. {
  485. model.EndTime = DateTime.Parse(row["EndTime"].ToString());
  486. }
  487. if (row["LongTime"] != null && row["LongTime"].ToString() != "")
  488. {
  489. model.LongTime = int.Parse(row["LongTime"].ToString());
  490. }
  491. if (row["IvrLongTime"] != null && row["IvrLongTime"].ToString() != "")
  492. {
  493. model.IvrLongTime = int.Parse(row["IvrLongTime"].ToString());
  494. }
  495. if (row["RingLongTime"] != null && row["RingLongTime"].ToString() != "")
  496. {
  497. model.RingLongTime = int.Parse(row["RingLongTime"].ToString());
  498. }
  499. if (row["TalkLongTime"] != null && row["TalkLongTime"].ToString() != "")
  500. {
  501. model.TalkLongTime = int.Parse(row["TalkLongTime"].ToString());
  502. }
  503. if (row["UserId"] != null && row["UserId"].ToString() != "")
  504. {
  505. model.UserId = int.Parse(row["UserId"].ToString());
  506. }
  507. if (row["UserCode"] != null)
  508. {
  509. model.UserCode = row["UserCode"].ToString();
  510. }
  511. if (row["UserName"] != null)
  512. {
  513. model.UserName = row["UserName"].ToString();
  514. }
  515. if (row["ExtNumber"] != null)
  516. {
  517. model.ExtNumber = row["ExtNumber"].ToString();
  518. }
  519. if (row["FilePath"] != null)
  520. {
  521. model.FilePath = row["FilePath"].ToString();
  522. }
  523. if (row["IsExitWorkOrder"] != null && row["IsExitWorkOrder"].ToString() != "")
  524. {
  525. if ((row["IsExitWorkOrder"].ToString() == "1") || (row["IsExitWorkOrder"].ToString().ToLower() == "true"))
  526. {
  527. model.IsExitWorkOrder = true;
  528. }
  529. else
  530. {
  531. model.IsExitWorkOrder = false;
  532. }
  533. }
  534. if (row["IsDeal"] != null && row["IsDeal"].ToString() != "")
  535. {
  536. model.IsDeal = int.Parse(row["IsDeal"].ToString());
  537. }
  538. if (row["OperateType"] != null && row["OperateType"].ToString() != "")
  539. {
  540. model.OperateType = int.Parse(row["OperateType"].ToString());
  541. }
  542. if (row["OperateObject"] != null)
  543. {
  544. model.OperateObject = row["OperateObject"].ToString();
  545. }
  546. if (row["OperateTime"] != null && row["OperateTime"].ToString() != "")
  547. {
  548. model.OperateTime = DateTime.Parse(row["OperateTime"].ToString());
  549. }
  550. if (row["Remark"] != null)
  551. {
  552. model.Remark = row["Remark"].ToString();
  553. }
  554. if (row["MYD"] != null && row["MYD"].ToString() != "")
  555. {
  556. model.MYD = int.Parse(row["MYD"].ToString());
  557. }
  558. if (row["BusinessType"] != null && row["BusinessType"].ToString() != "")
  559. {
  560. model.BusinessType = int.Parse(row["BusinessType"].ToString());
  561. }
  562. if (row["Location"] != null)
  563. {
  564. model.Location = row["Location"].ToString();
  565. }
  566. if (row["CallRecordsId"] != null && row["CallRecordsId"].ToString() != "")
  567. {
  568. model.CallRecordsId = int.Parse(row["CallRecordsId"].ToString());
  569. }
  570. if (row["WaitStartTime"] != null && row["WaitStartTime"].ToString() != "")
  571. {
  572. model.WaitStartTime = DateTime.Parse(row["WaitStartTime"].ToString());
  573. }
  574. if (row["WaitEndTime"] != null && row["WaitEndTime"].ToString() != "")
  575. {
  576. model.WaitEndTime = DateTime.Parse(row["WaitEndTime"].ToString());
  577. }
  578. if (row["WaitLongTime"] != null && row["WaitLongTime"].ToString() != "")
  579. {
  580. model.WaitLongTime = int.Parse(row["WaitLongTime"].ToString());
  581. }
  582. if (row["NoCallState"] != null && row["NoCallState"].ToString() != "")
  583. {
  584. model.NoCallState = int.Parse(row["NoCallState"].ToString());
  585. }
  586. if (row["WorkTimesDiff"] != null && row["WorkTimesDiff"].ToString() != "")
  587. {
  588. model.WorkTimesDiff = int.Parse(row["WorkTimesDiff"].ToString());
  589. }
  590. if (row["F_QCState"] != null && row["F_QCState"].ToString() != "")
  591. {
  592. model.F_QCState = int.Parse(row["F_QCState"].ToString());
  593. }
  594. if (row["F_QCScore"] != null && row["F_QCScore"].ToString() != "")
  595. {
  596. model.F_QCScore = decimal.Parse(row["F_QCScore"].ToString());
  597. }
  598. if (row["F_QCRemark"] != null)
  599. {
  600. model.F_QCRemark = row["F_QCRemark"].ToString();
  601. }
  602. if (row["F_QCUserId"] != null && row["F_QCUserId"].ToString() != "")
  603. {
  604. model.F_QCUserId = int.Parse(row["F_QCUserId"].ToString());
  605. }
  606. if (row["F_QCUserName"] != null)
  607. {
  608. model.F_QCUserName = row["F_QCUserName"].ToString();
  609. }
  610. if (row["F_QCTime"] != null && row["F_QCTime"].ToString() != "")
  611. {
  612. model.F_QCTime = DateTime.Parse(row["F_QCTime"].ToString());
  613. }
  614. if (row["F_QCIsSelect"] != null && row["F_QCIsSelect"].ToString() != "")
  615. {
  616. model.F_QCIsSelect = int.Parse(row["F_QCIsSelect"].ToString());
  617. }
  618. if (row["F_HJJGId"] != null && row["F_HJJGId"].ToString() != "")
  619. {
  620. model.F_HJJGId = int.Parse(row["F_HJJGId"].ToString());
  621. }
  622. if (row["F_HJJGName"] != null)
  623. {
  624. model.F_HJJGName = row["F_HJJGName"].ToString();
  625. }
  626. if (row["F_QCQuestion"] != null)
  627. {
  628. model.F_QCQuestion = row["F_QCQuestion"].ToString();
  629. }
  630. if (row["F_QCAdvise"] != null)
  631. {
  632. model.F_QCAdvise = row["F_QCAdvise"].ToString();
  633. }
  634. if (row["TaskType"] != null)
  635. {
  636. model.TaskType = row["TaskType"].ToString();
  637. }
  638. if (row["TaskPhoneID"] != null)
  639. {
  640. model.TaskPhoneID = row["TaskPhoneID"].ToString();
  641. }
  642. if (row["TaskID"] != null)
  643. {
  644. model.TaskID = row["TaskID"].ToString();
  645. }
  646. }
  647. return model;
  648. }
  649. /// <summary>
  650. /// 获得数据列表
  651. /// </summary>
  652. public DataSet GetList(string strWhere)
  653. {
  654. StringBuilder strSql = new StringBuilder();
  655. strSql.Append("select * ");
  656. strSql.Append(" FROM T_Call_CallRecords WITH(NOLOCK)");
  657. if (strWhere.Trim() != "")
  658. {
  659. strSql.Append(" where " + strWhere);
  660. }
  661. return DbHelperSQL.Query(strSql.ToString());
  662. }
  663. /// <summary>
  664. /// 获得前几行数据
  665. /// </summary>
  666. public DataSet GetList(int Top, string strWhere, string filedOrder)
  667. {
  668. StringBuilder strSql = new StringBuilder();
  669. strSql.Append("select ");
  670. if (Top > 0)
  671. {
  672. strSql.Append(" top " + Top.ToString());
  673. }
  674. strSql.Append(" * ");
  675. strSql.Append(" FROM T_Call_CallRecords WITH(NOLOCK)");
  676. if (strWhere.Trim() != "")
  677. {
  678. strSql.Append(" where " + strWhere);
  679. }
  680. strSql.Append(" order by " + filedOrder);
  681. return DbHelperSQL.Query(strSql.ToString());
  682. }
  683. /// <summary>
  684. /// 获取记录总数
  685. /// </summary>
  686. public int GetRecordCount(string strWhere)
  687. {
  688. StringBuilder strSql = new StringBuilder();
  689. strSql.Append("select count(1) FROM T_Call_CallRecords WITH(NOLOCK)");
  690. if (strWhere.Trim() != "")
  691. {
  692. strSql.Append(" where " + strWhere);
  693. }
  694. object obj = DbHelperSQL.GetSingle(strSql.ToString());
  695. if (obj == null)
  696. {
  697. return 0;
  698. }
  699. else
  700. {
  701. return Convert.ToInt32(obj);
  702. }
  703. }
  704. /// <summary>
  705. /// 分页获取数据列表
  706. /// </summary>
  707. public DataSet GetListByPage(string strWhere, string orderby, int startIndex, int endIndex)
  708. {
  709. StringBuilder strSql = new StringBuilder();
  710. strSql.Append("SELECT * FROM ( ");
  711. strSql.Append(" SELECT ROW_NUMBER() OVER (");
  712. if (!string.IsNullOrEmpty(orderby.Trim()))
  713. {
  714. strSql.Append("order by T." + orderby);
  715. }
  716. else
  717. {
  718. strSql.Append("order by T.CallRecordsId desc");
  719. }
  720. strSql.Append(")AS Row, T.* from T_Call_CallRecords T ");
  721. if (!string.IsNullOrEmpty(strWhere.Trim()))
  722. {
  723. strSql.Append(" WHERE " + strWhere);
  724. }
  725. strSql.Append(" ) TT");
  726. strSql.AppendFormat(" WHERE TT.Row between {0} and {1}", startIndex, endIndex);
  727. return DbHelperSQL.Query(strSql.ToString());
  728. }
  729. #endregion BasicMethod
  730. #region ExtensionMethod
  731. #endregion ExtensionMethod
  732. #region 更新来电振铃信息
  733. /// <summary>
  734. /// 更新来电振铃信息
  735. /// </summary>
  736. public bool UpdateCallInRingTelRecord(Model.T_Call_CallRecords model)
  737. {
  738. lock (DAL.T_Call_CallRecords.Global_Lock)
  739. {
  740. StringBuilder strSql = new StringBuilder();
  741. strSql.Append("update T_Call_CallRecords set ");
  742. //strSql.Append("IvrLongTime=datediff(second,IvrStartTime,IvrEndTime),");
  743. //strSql.Append("WaitEndTime=getdate(),");
  744. //strSql.Append("WaitLongTime=datediff(second,WaitStartTime,getdate()),");
  745. //strSql.Append("RingStartTime=getdate(),");
  746. strSql.Append("UserId=@UserId,");
  747. strSql.Append("UserCode=@UserCode,");
  748. strSql.Append("UserName=@UserName,");
  749. strSql.Append("ExtNumber=@ExtNumber,");
  750. strSql.Append("NoCallState=3,");//未接状态为振铃
  751. strSql.Append("DealType=@DealType");
  752. strSql.Append(" where CallId=@CallId ");
  753. SqlParameter[] parameters = {
  754. new SqlParameter("@UserId", SqlDbType.Int,4),
  755. new SqlParameter("@UserCode", SqlDbType.VarChar,50),
  756. new SqlParameter("@UserName", SqlDbType.NVarChar,20),
  757. new SqlParameter("@ExtNumber", SqlDbType.VarChar,50),
  758. new SqlParameter("@CallId", SqlDbType.VarChar,50),
  759. new SqlParameter("@DealType", SqlDbType.Int,4)};
  760. parameters[0].Value = model.UserId;
  761. parameters[1].Value = model.UserCode;
  762. parameters[2].Value = model.UserName;
  763. parameters[3].Value = model.ExtNumber;
  764. parameters[4].Value = model.CallId;
  765. parameters[5].Value = model.DealType;
  766. int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
  767. if (rows > 0)
  768. {
  769. return true;
  770. }
  771. else
  772. {
  773. return false;
  774. }
  775. }
  776. }
  777. #endregion
  778. #region 更新来电接通信息
  779. /// <summary>
  780. /// 更新来电接通信息
  781. /// </summary>
  782. public bool UpdateCallInAnswerTelRecord(Model.T_Call_CallRecords model)
  783. {
  784. lock (DAL.T_Call_CallRecords.Global_Lock)
  785. {
  786. StringBuilder strSql = new StringBuilder();
  787. strSql.Append("update T_Call_CallRecords set ");
  788. strSql.Append("CallState=@CallState,");
  789. //strSql.Append("RingEndTime=getdate(),");
  790. //strSql.Append("RingLongTime=datediff(second,RingStartTime,getdate()),");
  791. //strSql.Append("TalkStartTime=getdate(),");
  792. strSql.Append("DealType=@DealType");
  793. strSql.Append(" where CallId=@CallId");
  794. SqlParameter[] parameters = {
  795. new SqlParameter("@CallId", SqlDbType.VarChar,50),
  796. new SqlParameter("@CallState", SqlDbType.Int,4),
  797. new SqlParameter("@DealType", SqlDbType.Int,4)};
  798. parameters[0].Value = model.CallId;
  799. parameters[1].Value = model.CallState;
  800. parameters[2].Value = model.DealType;
  801. int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
  802. if (rows > 0)
  803. {
  804. return true;
  805. }
  806. else
  807. {
  808. return false;
  809. }
  810. }
  811. }
  812. #endregion
  813. #region 更新来电挂断电话记录信息
  814. /// <summary>
  815. /// 更新来电挂断电话记录信息
  816. /// </summary>
  817. public bool UpdateCallInHookTelRecord(string p_CallId)
  818. {
  819. lock (DAL.T_Call_CallRecords.Global_Lock)
  820. {
  821. StringBuilder strSql = new StringBuilder();
  822. strSql.Append("update T_Call_CallRecords SET DealType=(case CallState when 1 then 6 else DealType end)");
  823. strSql.Append(" where CallId=@CallId");
  824. SqlParameter[] parameters = {
  825. new SqlParameter("@CallId", SqlDbType.VarChar,50)};
  826. parameters[0].Value = p_CallId;
  827. int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
  828. if (rows > 0)
  829. {
  830. return true;
  831. }
  832. else
  833. {
  834. return false;
  835. }
  836. }
  837. }
  838. #endregion
  839. #region 更新来电录音开始信息
  840. /// <summary>
  841. /// 更新来电录音开始信息
  842. /// </summary>
  843. public bool UpdateCallInPathTelRecord(Model.T_Call_CallRecords model)
  844. {
  845. lock (DAL.T_Call_CallRecords.Global_Lock)
  846. {
  847. StringBuilder strSql = new StringBuilder();
  848. strSql.Append("update T_Call_CallRecords set ");
  849. strSql.Append("CallState=@CallState,");
  850. strSql.Append("FilePath=@FilePath,");
  851. strSql.Append("DealType=@DealType");
  852. strSql.Append(" where CallId=@CallId");
  853. SqlParameter[] parameters = {
  854. new SqlParameter("@CallId", SqlDbType.VarChar,50),
  855. new SqlParameter("@CallState", SqlDbType.Int,4),
  856. new SqlParameter("@FilePath", SqlDbType.VarChar,200),
  857. new SqlParameter("@DealType", SqlDbType.Int,4)};
  858. parameters[0].Value = model.CallId;
  859. parameters[1].Value = model.CallState;
  860. parameters[2].Value = model.FilePath;
  861. parameters[3].Value = model.DealType;
  862. int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
  863. if (rows > 0)
  864. {
  865. return true;
  866. }
  867. else
  868. {
  869. return false;
  870. }
  871. }
  872. }
  873. #endregion
  874. #region 根据来电号码获取电话记录
  875. public Model.T_Call_CallRecords GetModelByTelphone(string CallNumber)
  876. {
  877. StringBuilder strSql = new StringBuilder();
  878. strSql.Append("select top 1 * from T_Call_CallRecords WITH(NOLOCK) ");
  879. strSql.Append(" where CallNumber=@CallNumber order by BeginTime desc");
  880. SqlParameter[] parameters = {
  881. new SqlParameter("@CallNumber", SqlDbType.VarChar,100)
  882. };
  883. parameters[0].Value = CallNumber;
  884. Model.T_Call_CallRecords model = new Model.T_Call_CallRecords();
  885. DataSet ds = DbHelperSQL.Query(strSql.ToString(), parameters);
  886. if (ds.Tables[0].Rows.Count > 0)
  887. {
  888. return DataRowToModel(ds.Tables[0].Rows[0]);
  889. }
  890. else
  891. {
  892. return null;
  893. }
  894. }
  895. #endregion
  896. #region 根据CallId获取电话记录
  897. public Model.T_Call_CallRecords GetModelByCallId(string CallId)
  898. {
  899. StringBuilder strSql = new StringBuilder();
  900. strSql.Append("select top 1 * from T_Call_CallRecords WITH(NOLOCK) ");
  901. strSql.Append(" where CallId=@CallId order by BeginTime desc");
  902. SqlParameter[] parameters = {
  903. new SqlParameter("@CallId", SqlDbType.VarChar,50)
  904. };
  905. parameters[0].Value = CallId;
  906. Model.T_Call_CallRecords model = new Model.T_Call_CallRecords();
  907. DataSet ds = DbHelperSQL.Query(strSql.ToString(), parameters);
  908. if (ds.Tables[0].Rows.Count > 0)
  909. {
  910. return DataRowToModel(ds.Tables[0].Rows[0]);
  911. }
  912. else
  913. {
  914. return null;
  915. }
  916. }
  917. public Model.T_Call_CallRecords GetModelByRecordId(string CallId)
  918. {
  919. StringBuilder strSql = new StringBuilder();
  920. strSql.Append("select top 1 * from T_Call_CallRecords WITH(NOLOCK) ");
  921. strSql.Append(" where CallRecordsId=@CallRecordsId order by BeginTime desc");
  922. SqlParameter[] parameters = {
  923. new SqlParameter("@CallRecordsId", SqlDbType.Int)
  924. };
  925. parameters[0].Value = Convert.ToInt32(CallId);
  926. Model.T_Call_CallRecords model = new Model.T_Call_CallRecords();
  927. DataSet ds = DbHelperSQL.Query(strSql.ToString(), parameters);
  928. if (ds.Tables[0].Rows.Count > 0)
  929. {
  930. return DataRowToModel(ds.Tables[0].Rows[0]);
  931. }
  932. else
  933. {
  934. return null;
  935. }
  936. }
  937. #endregion
  938. #region 更新来电处理状态信息
  939. /// <summary>
  940. /// 更新来电处理状态信息
  941. /// </summary>
  942. public bool UpdateCallInRecordDealType(string callid, int type)
  943. {
  944. lock (DAL.T_Call_CallRecords.Global_Lock)
  945. {
  946. StringBuilder strSql = new StringBuilder();
  947. strSql.Append("update T_Call_CallRecords set ");
  948. strSql.Append("DealType=@DealType");
  949. strSql.Append(" where CallId=@CallId ");
  950. SqlParameter[] parameters = {
  951. new SqlParameter("@CallId", SqlDbType.VarChar,50),
  952. new SqlParameter("@DealType", SqlDbType.Int,4)};
  953. parameters[0].Value = callid;
  954. parameters[1].Value = type;
  955. int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
  956. if (rows > 0)
  957. {
  958. return true;
  959. }
  960. else
  961. {
  962. return false;
  963. }
  964. }
  965. }
  966. #endregion
  967. #region 导出通话记录
  968. /// <summary>
  969. /// 导出通话记录
  970. /// </summary>
  971. /// <param name="strWhere"></param>
  972. /// <returns></returns>
  973. public DataSet GetListExpt(string strWhere)
  974. {
  975. StringBuilder strSql = new StringBuilder();
  976. strSql.Append(" select callnumber,");
  977. strSql.Append(" case calltype when 1 then '呼出' else '呼入' end calltypes, ");
  978. strSql.Append(" case callstate when 1 then '已接通' else '未接通' end callstates, ");
  979. //strSql.Append(" case isdeal when 0 then '未处理' when 1 then '已处理' else '注销' end isdeals, ");
  980. strSql.Append(" usercode, (select F_UserName from T_Sys_UserAccount where F_UserCode= c.UserCode) username, ");
  981. strSql.Append(" begintime, talkstarttime, talkendtime, endtime, talklongtime");
  982. strSql.Append(" FROM T_Call_CallRecords c WITH(NOLOCK) ");
  983. if (strWhere.Trim() != "")
  984. {
  985. strSql.Append(" where " + strWhere);
  986. }
  987. strSql.Append(" order by CallRecordsId desc");
  988. return DbHelperSQL.Query(strSql.ToString());
  989. }
  990. #endregion
  991. }
  992. }