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- using CallCenterApi.DB;
- using System;
- using System.Collections.Generic;
- using System.Data;
- using System.Data.SqlClient;
- using System.Linq;
- using System.Text;
- namespace CallCenterApi.DAL
- {
- public class CallRecords
- {
- public CallRecords()
- { }
- #region BasicMethod
- /// <summary>
- /// 得到一个对象实体
- /// </summary>
- public Model.CallResult DataRowToModel(DataRow row)
- {
- Model.CallResult model = new Model.CallResult();
- if (row != null)
- {
- model.Id = row["Id"] == DBNull.Value ? 0 : Convert.ToInt32(row["Id"]);
- model.TaskId = row["itemid"] == DBNull.Value ? 0 : Convert.ToInt32(row["itemid"]);
- model.TaskName = row["TaskName"] == DBNull.Value ? "" : row["TaskName"].ToString();
- model.CallNumber = row["Callee"] == DBNull.Value ? "" : row["Callee"].ToString();
- model.Usercode = row["AgentId"] == DBNull.Value ? "" : row["AgentId"].ToString();
- model.StartDate = row["StartDate"] == DBNull.Value ? (DateTime?)null : Convert.ToDateTime(row["StartDate"].ToString());
- model.GetInAgentDate = row["GetInAgentDate"] == DBNull.Value ? (DateTime?)null : Convert.ToDateTime(row["GetInAgentDate"].ToString());
- model.EndDate = row["EndDate"] == DBNull.Value ? (DateTime?)null : Convert.ToDateTime(row["EndDate"].ToString());
- model.RecordPath = row["RecordPath"] == DBNull.Value ? "" : row["RecordPath"].ToString();
- model.Username = row["Username"] == DBNull.Value ? "" : row["Username"].ToString();
- model.CallType = row["CallType"] == DBNull.Value ? 1 : Convert.ToInt32(row["CallType"].ToString());
- model.TalkTime = row["TalkTime"] == DBNull.Value ? 0 : Convert.ToInt32(row["TalkTime"]);
- }
- return model;
- }
- public Model.CallResult DataRowToModelQC(DataRow row)
- {
- Model.CallResult model = new Model.CallResult();
- if (row != null)
- {
- model.Id = row["Id"] == DBNull.Value ? 0 : Convert.ToInt32(row["Id"]);
- model.TaskName = row["TaskName"] == DBNull.Value ? "" : row["TaskName"].ToString();
- model.TaskId = row["itemid"] == DBNull.Value ? 0 : Convert.ToInt32(row["itemid"]);
- model.CallNumber = row["Callee"] == DBNull.Value ? "" : row["Callee"].ToString();
- model.Usercode = row["AgentId"] == DBNull.Value ? "" : row["AgentId"].ToString();
- model.StartDate = row["StartDate"] == DBNull.Value ? (DateTime?)null : Convert.ToDateTime(row["StartDate"].ToString());
- model.GetInAgentDate = row["GetInAgentDate"] == DBNull.Value ? (DateTime?)null : Convert.ToDateTime(row["GetInAgentDate"].ToString());
- model.EndDate = row["EndDate"] == DBNull.Value ? (DateTime?)null : Convert.ToDateTime(row["EndDate"].ToString());
- model.RecordPath = row["RecordPath"] == DBNull.Value ? "" : row["RecordPath"].ToString();
- model.Username = row["Username"] == DBNull.Value ? "" : row["Username"].ToString();
- model.CallType = row["CallType"] == DBNull.Value ? 1 : Convert.ToInt32(row["CallType"].ToString());
- model.TalkTime = row["TalkTime"] == DBNull.Value ? 0 : Convert.ToInt32(row["TalkTime"]);
- model.QCState = row["QCState"] == DBNull.Value ? 0 : Convert.ToInt32(row["QCState"].ToString());
- model.QCScore = row["QCScore"] == DBNull.Value ? 0 : Convert.ToInt32(row["QCScore"].ToString());
- model.QCRemark = row["QCRemark"] == DBNull.Value ? "" : row["QCRemark"].ToString();
- model.QCUserId = row["QCUserId"] == DBNull.Value ? 0 : Convert.ToInt32(row["QCUserId"].ToString());
- model.QCUserCode = row["QCUserCode"] == DBNull.Value ? "" : row["QCUserCode"].ToString();
- model.QCUserName = row["QCUserName"] == DBNull.Value ? "" : row["QCUserName"].ToString();
- model.QCTime = row["QCTime"] == DBNull.Value ? (DateTime?)null : Convert.ToDateTime(row["QCTime"].ToString());
- }
- return model;
- }
- public Model.CallResult GetModel(string callId)
- {
- string sql = "select itemid,RecordPath from CallResult where id=@callid";
- var ds = DbHelperSQL.Query(sql, new SqlParameter[] {
- new SqlParameter("@callid",callId)
- });
- var model = new Model.CallResult();
- if (ds.Tables.Count > 0)
- {
- if (ds.Tables[0].Rows.Count > 0)
- {
- model.TaskId = ds.Tables[0].Rows[0]["itemid"] == DBNull.Value ? 0 : Convert.ToInt32(ds.Tables[0].Rows[0]["itemid"]);
- model.RecordPath = ds.Tables[0].Rows[0]["RecordPath"] == DBNull.Value ? "" : ds.Tables[0].Rows[0]["RecordPath"].ToString();
- }
- }
- return model;
- }
- public bool UpdateQC(Model.CallResult model)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update CallResult set ");
- strSql.Append("QCState=@QCState,");
- strSql.Append("QCScore=@QCScore,");
- strSql.Append("QCRemark=@QCRemark,");
- strSql.Append("QCUserId=@QCUserId,");
- strSql.Append("QCUserCode=@QCUserCode,");
- strSql.Append("QCUserName=@QCUserName,");
- strSql.Append("QCTime=@QCTime ");
- strSql.Append(" where Id=@Id");
- SqlParameter[] parameters = {
- new SqlParameter("@QCState", SqlDbType.SmallInt,2),
- new SqlParameter("@QCScore", SqlDbType.Decimal,9),
- new SqlParameter("@QCRemark", SqlDbType.Text),
- new SqlParameter("@QCUserId", SqlDbType.Int),
- new SqlParameter("@QCUserName", SqlDbType.NVarChar,50),
- new SqlParameter("@QCTime", SqlDbType.DateTime),
- new SqlParameter("@Id", SqlDbType.Int)};
- parameters[0].Value = model.QCState;
- parameters[1].Value = model.QCScore;
- parameters[2].Value = model.QCRemark;
- parameters[3].Value = model.QCUserId;
- parameters[4].Value = model.QCUserName;
- parameters[5].Value = model.QCTime;
- parameters[9].Value = model.Id;
- int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
- if (rows > 0)
- {
- return true;
- }
- else
- {
- return false;
- }
- }
- #endregion BasicMethod
- #region ExtensionMethod
- #endregion ExtensionMethod
- }
- }
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