超时回访的判断：（原来的派单时间+5改成计划回访时间） 计划回访时间 F_RETURNVISITTIME

web/BaseCallCenter.DAL/Order/T_Wo_WorkOrderBase.cs

@@ -2019,8 +2019,10 @@ F_SERVICETYPE,F_DECLARATIONTIME,F_SERVICENATURE,F_SERVICEWAY,F_RETURNVISITMAN,F_
                 strSql.Append("F_WORKORDERSTATEID=5,");
                 strSql.Append("F_REPAIRREQUEST='已处理', ");
             }
-            strSql.Append("F_OVERTIMES=CASE WHEN ISNULL(DATEDIFF(second, DATEADD(day,5,F_SENTORDERTIME), GETDATE()),0)<1  THEN 0 ELSE DATEDIFF(second, DATEADD(day,5,F_SENTORDERTIME), GETDATE()) END ");
-
+            //  strSql.Append("F_OVERTIMES=CASE WHEN ISNULL(DATEDIFF(second, DATEADD(day,5,F_SENTORDERTIME), GETDATE()),0)<1  THEN 0 ELSE DATEDIFF(second, DATEADD(day,5,F_SENTORDERTIME), GETDATE()) END ");
+           
+            //计划回访时间 F_RETURNVISITTIME（原来的派单时间+5改成计划回访时间）
+            strSql.Append("F_OVERTIMES=CASE WHEN ISNULL(DATEDIFF(second, F_RETURNVISITTIME, GETDATE()),0)<1  THEN 0 ELSE DATEDIFF(second, F_RETURNVISITTIME, GETDATE()) END ");
 
             //转单F_WORKORDERTYPEID= 1转单 3客服处理  处理中    F_WORKORDERSTATEID=0未处理 1处理中  2已办结（结束） 3待回访 4待定责 5待通知 
             strSql.Append(" where F_WORKORDERID=@F_WORKORDERID and F_WORKORDERTYPEID=1 and F_WORKORDERSTATEID=1");
@@ -2069,8 +2071,11 @@ F_SERVICETYPE,F_DECLARATIONTIME,F_SERVICENATURE,F_SERVICEWAY,F_RETURNVISITMAN,F_
             strSql.Append("F_REMAINDERENDTIME=@F_REMAINDERENDTIME,");
             strSql.Append("F_RETURNVISITRESULT=@F_RETURNVISITRESULT,");
             strSql.Append("F_ROAD=@F_ROAD,");
-            strSql.Append("F_ENDTIME=@F_ENDTIME,"); 
-            strSql.Append("F_OVERTIMES= CASE WHEN ISNULL(DATEDIFF(second, DATEADD(day,5,F_SENTORDERTIME), GETDATE()),0)< 1 OR F_HOUSING!= '投诉' THEN 0 ELSE DATEDIFF(second, DATEADD(day,5,F_SENTORDERTIME), GETDATE()) END,");
+            strSql.Append("F_ENDTIME=@F_ENDTIME,");
+            //原来的回访时间的判断是  派单时间加5 改成 计划回访时间 F_RETURNVISITTIME
+            //  strSql.Append("F_OVERTIMES= CASE WHEN ISNULL(DATEDIFF(second, DATEADD(day,5,F_SENTORDERTIME), GETDATE()),0)< 1 OR F_HOUSING!= '投诉' THEN 0 ELSE DATEDIFF(second, DATEADD(day,5,F_SENTORDERTIME), GETDATE()) END,");
+             strSql.Append("F_OVERTIMES= CASE WHEN ISNULL(DATEDIFF(second,F_RETURNVISITTIME, GETDATE()),0)< 1 OR F_HOUSING!= '投诉' THEN 0 ELSE DATEDIFF(second, F_RETURNVISITTIME, GETDATE()) END,");
+
             strSql.Append("F_RETURNVISITOPINION=@F_RETURNVISITOPINION,");
             strSql.Append("F_WORKORDERSTATEID=4,");//定责
             strSql.Append("F_REPAIRREQUEST=@F_REPAIRREQUEST");