日志，归属地报表 代码提交

web/BaseCallCenter.BLL/Report/ReportBLL.cs

@@ -113,6 +113,18 @@ namespace YTSoft.BaseCallCenter.BLL
         {
             return dal.GetOtherData9(startDate, endDate);
         }
+
+
+        /// <summary>
+        /// 首呼解决率
+        /// </summary>
+        /// <param name="StartDate">开始日期</param>
+        /// <param name="EndDate">结束日期</param>
+        /// <returns></returns>
+        public DataTable GetOtherData10(string startDate, string endDate)
+        {
+            return dal.GetOtherData10(startDate, endDate);
+        }
         #endregion
 
     }

web/BaseCallCenter.BLL/YTSoft.BaseCallCenter.BLL.csproj

@@ -111,7 +111,7 @@
     <Compile Include="T_Sys_FunctionLogs.cs" />
     <Compile Include="T_Sys_IDCardInfo.cs" />
     <Compile Include="T_Sys_LoginLogs.cs" />
-    <Compile Include="T_Sys_MobileData.cs" />
+    <Compile Include="HW\T_Sys_MobileData.cs" />
     <Compile Include="T_Sys_ModuleFunctions.cs" />
     <Compile Include="T_Sys_ModuleFunctionsOpt.cs" />
     <Compile Include="T_Sys_ModuleInfo.cs" />

web/BaseCallCenter.DAL/Report/ReportDAL.cs

@@ -262,6 +262,50 @@ namespace YTSoft.BaseCallCenter.DAL
 
 
         }
+
+        /// <summary>
+        /// 首呼解决率
+        /// </summary>
+        /// <param name="startDate"></param>
+        /// <param name="endDate"></param>
+        /// <returns></returns>
+        public DataTable GetOtherData10(string startDate, string endDate)
+        {
+            StringBuilder strSql = new StringBuilder();
+            strSql.Append("SELECT COUNT(1) num,t.CallState FROM   ");
+            strSql.Append(" (SELECT CASE   ");
+            //首呼解决
+            strSql.Append("  WHEN F_FORMID =0 AND F_WORKORDERSTATEID IN(2, 4, 5)  THEN 1   ");
+            //转单
+            strSql.Append("  ELSE 0 END AS CallState FROM T_Wo_WorkOrderBase   ");
+
+            strSql.Append(" where 1=1 ");
+            if (!string.IsNullOrEmpty(startDate))
+            {
+                strSql.Append(" and F_CreateDate>='" + startDate + "  00:00:00' ");
+            }
+
+            if (!string.IsNullOrEmpty(endDate))
+            {
+                strSql.Append(" and F_CreateDate<='" + endDate + " 23:59:59' ");
+            }
+
+
+            strSql.Append(" ) t GROUP BY t.CallState");
+
+            DataSet ds = DbHelperSQL.Query(strSql.ToString());
+            if (ds.Tables[0].Rows.Count > 0)
+            {
+                return ds.Tables[0];
+            }
+            else
+            {
+                return null;
+            }
+
+
+        }
+
         #endregion
 
         #region 定责类型统计报表

web/BaseCallCenter.DAL/YTSoft.BaseCallCenter.DAL.csproj

@@ -114,7 +114,7 @@
     <Compile Include="T_Sys_FunctionLogs.cs" />
     <Compile Include="T_Sys_IDCardInfo.cs" />
     <Compile Include="T_Sys_LoginLogs.cs" />
-    <Compile Include="T_Sys_MobileData.cs" />
+    <Compile Include="HW\T_Sys_MobileData.cs" />
     <Compile Include="T_Sys_ModuleFunctions.cs" />
     <Compile Include="T_Sys_ModuleFunctionsOpt.cs" />
     <Compile Include="T_Sys_ModuleInfo.cs" />

web/BaseCallCenter.Model/YTSoft.BaseCallCenter.Model.csproj

@@ -115,7 +115,7 @@
     <Compile Include="T_Sys_FunctionLogs.cs" />
     <Compile Include="T_Sys_IDCardInfo.cs" />
     <Compile Include="T_Sys_LoginLogs.cs" />
-    <Compile Include="T_Sys_MobileData.cs" />
+    <Compile Include="HW\T_Sys_MobileData.cs" />
     <Compile Include="T_Sys_ModuleFunctions.cs" />
     <Compile Include="T_Sys_ModuleFunctionsOpt.cs" />
     <Compile Include="T_Sys_ModuleInfo.cs" />

web/YTSoft.BaseCallCenter.MVCWeb/Controllers/Com/LogActionController.cs

@@ -34,16 +34,20 @@ namespace YTSoft.BaseCallCenter.MVCWeb.Controllers
 
         //操作记录  敏感信息 主要设置
         [ActionName("GetListData")]
-        public string GetListData(string Table = "", string id = "", int page = 0, int limit = 20,string action= "操作记录")
+        public string GetListData(string Table = "", string id = "", int page = 0, int limit = 20,string actionname= "")
         {
             string strWhere = "";
             if (Table == "kf_quick_msgs")
             {
-                strWhere = " 1=1 ";
+                strWhere += " 1=1 ";
+            }
+            else if (string.IsNullOrEmpty(actionname))
+            {
+                strWhere += "TableName!='kf_quick_msgs' ";
             }
             else
             {
-                strWhere += string.Format(" convert(nvarchar(1500),ContentNew)='{0}' ", action);
+                strWhere += string.Format(" convert(nvarchar(1500),ContentNew)='{0}' ", actionname);
             }
             if (!string.IsNullOrEmpty(Table))
             {
@@ -54,7 +58,7 @@ namespace YTSoft.BaseCallCenter.MVCWeb.Controllers
                 strWhere += string.Format(" and TableId ='{0}'", id);
             }
 
-            DataTable dt = busLogAction.GetListByPage(strWhere, " atime desc ", (page - 1) * limit, limit).Tables[0];
+            DataTable dt = busLogAction.GetListByPage(strWhere, " atime desc ", (page - 1) * limit, page*limit).Tables[0];
             int count = busLogAction.GetRecordCount(strWhere);
             return Success("成功", dt, count);
         }

web/YTSoft.BaseCallCenter.MVCWeb/Controllers/HW/MobileDataController.cs

@@ -0,0 +1,134 @@
+using Newtonsoft.Json;
+using System;
+using System.Collections.Generic;
+using System.Data;
+using System.IO;
+using System.Linq;
+using System.Web;
+using System.Web.Mvc;
+using YTSoft.BaseCallCenter.Model;
+using YTSoft.BaseCallCenter.MVCWeb.Models;
+
+/// <summary>
+/// 话务-值班号码
+/// </summary>
+namespace YTSoft.BaseCallCenter.MVCWeb.Controllers
+{
+    public class MobileDataController : BaseController
+    {
+        BLL.T_Sys_MobileData busdutyNumber = new BLL.T_Sys_MobileData();
+
+        /// <summary>
+        /// 电话列表
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult GetList()
+        {
+            return View();
+        }
+
+        /// <summary>
+        /// 添加 视图
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult Add()
+        {
+            return View();
+        }
+
+
+        [ActionName("GetListData")]
+        public string GetListData(string phone="")
+        {
+            DataTable dt = null;
+            int count = 0;
+            if (string.IsNullOrEmpty(phone))
+            {
+                return Success("成功", dt, count);
+            }
+            AddAction("T_Sys_MobileData", "page", "查询列表", string.Format(" 获取前50条 phone={0}", phone));
+            string strWhere = " 1=1 ";
+            if (!string.IsNullOrEmpty(phone))
+            {
+                strWhere += string.Format(" and F_MobileNum like '%{0}%'", phone);
+            }
+
+            dt = busdutyNumber.GetList(50,strWhere, " F_MobileNum ASC").Tables[0];
+            if (dt != null && dt.Rows.Count > 0)
+            {
+                count = dt.Rows.Count;
+            }
+            return Success("成功", dt, count);
+        }
+
+        [ActionName("GetData")]
+        public string GettData(string id = "")
+        {
+            if(id.Length!=7)
+                return Error("请输入ID");
+
+            Model.T_Sys_MobileData model = busdutyNumber.GetModel(id);
+            return Success("成功", model, 1);
+        }
+
+        [ActionName("adddata")]
+        public string AddData(string phone = "", string ZipCode = "",string CityDes="未知",string CardDes="未知")
+        {
+            string strWhere = " 1=1 ";
+            if (string.IsNullOrEmpty(phone))
+            {
+                return Error("请输入号码前七位");
+            }
+            else if (string.IsNullOrEmpty(ZipCode))
+            {
+                return Error("请输入城市固话区号");
+            }
+            else if (phone.Length != 7)
+            {
+                return Error("请输入号码前七位");
+            }
+            else
+            {
+                strWhere += string.Format(" and F_MobileNum='{0}'", phone);
+            }
+
+            int count = busdutyNumber.GetRecordCount(strWhere);
+            if (count > 0)
+            {
+                return Error("号码已存在");
+            }
+
+            Model.T_Sys_MobileData model = new T_Sys_MobileData();
+            model.F_MobileNum = phone;
+            model.F_ZipCode = ZipCode;
+            model.F_CityDes = CityDes;
+            model.F_CardDes = CardDes;
+
+            if (busdutyNumber.Add(model))
+            {
+                AddAction("T_Sys_MobileData", phone, "新增电话库", phone);
+                return Success("成功", model);
+            }
+            else
+                return Error("失败");
+        }
+
+        [ActionName("deletedata")]
+        public string DeleteData( string phone)
+        {
+            if (string.IsNullOrEmpty(phone))
+            {
+                return Error("请输入ID");
+            }
+            Model.T_Sys_MobileData model = busdutyNumber.GetModel(phone);
+            if (busdutyNumber.Delete(phone))
+            {
+                AddAction("T_Sys_MobileData", phone.ToMyString(), "删除电话库",JsonConvert.SerializeObject(model),"敏感信息");
+                AddAction("T_Sys_MobileData", phone.ToMyString(), "删除电话库");
+                return Success("删除成功");
+            }
+            else
+                return Error("失败");
+        }
+    }
+}

web/YTSoft.BaseCallCenter.MVCWeb/Controllers/Report/ReportOtherController.cs

@@ -144,6 +144,33 @@ namespace YTSoft.BaseCallCenter.MVCWeb.Controllers
                 }
                 #endregion
 
+                #region 首呼解决率
+                datas = busReport.GetOtherData10(startDate, endDate);
+                if (datas != null && datas.Rows.Count > 0)
+                {
+                    string data1 = "-";
+                    int tempTotal = 0;
+                    int tempint = 0;
+                    foreach (DataRow thisRow in datas.Rows)
+                    {
+                        if (thisRow["CallState"].ToInt32() == 1)
+                        {
+                            tempint = thisRow["num"].ToInt32();
+                        }
+                        tempTotal += thisRow["num"].ToInt32();
+
+                    }
+                    if (tempTotal != 0)
+                    {
+                        data1 = (tempint / (double)tempTotal).ToString("0.00%");
+                    }
+                    dataRow = newTable.NewRow();
+                    dataRow["指标名称"] = "首呼解决率";
+                    dataRow["指标值"] = data1;
+                    newTable.Rows.Add(dataRow);
+                }
+                #endregion
+
                 #region 按时办结率
                 datas = busReport.GetOtherData4(startDate, endDate);
                 if (datas != null && datas.Rows.Count > 0)

web/YTSoft.BaseCallCenter.MVCWeb/YTSoft.BaseCallCenter.MVCWeb.csproj

@@ -122,6 +122,7 @@
     <Compile Include="Controllers\CustomerController.cs" />
     <Compile Include="Controllers\DefaultController.cs" />
     <Compile Include="Controllers\HrEmployeeBaseController.cs" />
+    <Compile Include="Controllers\HW\MobileDataController.cs" />
     <Compile Include="Controllers\HW\DutyNumberController.cs" />
     <Compile Include="Controllers\KF\QuickMsgsController.cs" />
     <Compile Include="Controllers\LostGoodsController.cs" />