待定责工单 驳回到待回访

web/BaseCallCenter.BLL/T_Wo_WorkOrderBase.cs

@@ -612,11 +612,25 @@ namespace YTSoft.BaseCallCenter.BLL
         }
         #endregion
 
+        //待处理驳回
         public bool OverruleWorkOrder(int workOrderId, int byid, string byname, int bmid, string bmmc)
         {
             return dal.OverruleWorkOrder(workOrderId, byid, byname, bmid, bmmc);
         }
 
+        //待回访驳回
+        public bool OverruleDHFWorkOrder(int workOrderId, int byid, string byname, int bmid, string bmmc)
+        {
+            return dal.OverruleDHFWorkOrder(workOrderId, byid, byname, bmid, bmmc);
+        }
+
+
+
+        //待定责驳回
+        public bool OverruleDDZWorkOrder(int workOrderId, int byid, string byname, int bmid, string bmmc)
+        {
+            return dal.OverruleDDZWorkOrder(workOrderId, byid, byname, bmid, bmmc);
+        }
     }
 }
 

web/BaseCallCenter.DAL/Order/T_Wo_WorkOrderBase.cs

@@ -2439,7 +2439,7 @@ F_SERVICETYPE,F_DECLARATIONTIME,F_SERVICENATURE,F_SERVICEWAY,F_RETURNVISITMAN,F_
             historyModel.F_NEXTOWNERARRID = bmmc;
             historyModel.F_OPTDATE = DateTime.Now;
             historyModel.F_WORKORDERSTATEID = 0;
-            historyModel.F_StateName = "已处理";
+            historyModel.F_StateName = "";
             historyModel.F_TASKFLAG = 2;
             historyModel.F_REMARK = "驳回，转补录工单";
             historyId = InsertWorkOrderHistoryModel(historyModel);     
@@ -2449,6 +2449,99 @@ F_SERVICETYPE,F_DECLARATIONTIME,F_SERVICENATURE,F_SERVICEWAY,F_RETURNVISITMAN,F_
 
 
         #endregion
+
+
+
+
+        #region 待回访的工单驳回 至处理中
+        public bool OverruleDHFWorkOrder(int workOrderId, int byid, string byname, int bmid, string bmmc)
+        {
+            bool result = false;
+
+            if (workOrderId > 0)
+            {
+                StringBuilder strSql = new StringBuilder();
+                strSql.Append(" update T_Wo_WorkOrderBase set ");
+                strSql.Append(" F_WORKORDERSTATEID=1,F_WORKORDERTYPEID=1,F_REPAIRREQUEST='处理中',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workOrderId);
+                strSql.Append(" update T_Wo_WorkOrderHistory set ");
+                strSql.Append(" F_REMARK = '待回访驳回，至处理中'  WHERE  F_HISTORYID =(  SELECT TOP 1  F_HISTORYID FROM dbo.T_Wo_WorkOrderHistory  WHERE F_WORKORDERSTATEID=1 and F_INSTANCEID= " + workOrderId + " ORDER BY f_optdate DESC)  ");
+
+                int hisid = EditOverruleDHFOrderHistoryInfo(workOrderId, byid, byname, bmid, bmmc);
+                if (hisid > 0)
+                {
+                    result = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
+                }
+            }
+            return result;
+        }
+        //待处理的工单 插入驳回工单历史信息
+        public int EditOverruleDHFOrderHistoryInfo(int workOrderId, int byid, string byname, int bmid, string bmmc)
+        {
+            //历史工单id
+            int historyId = 0;
+            //插入驳回信息
+            Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
+            historyModel.F_INSTANCEID = workOrderId;
+            historyModel.F_OPTUSERID = byid;
+            historyModel.F_UserName = byname;
+            historyModel.F_OPTBTNID = bmid;
+            historyModel.F_NEXTOWNERARRID = bmmc;
+            historyModel.F_OPTDATE = DateTime.Now;
+            historyModel.F_WORKORDERSTATEID = 0;
+            historyModel.F_StateName = "";
+            historyModel.F_TASKFLAG = 2;
+            historyModel.F_REMARK = byname +"从待回访驳回，至处理中";
+            historyId = InsertWorkOrderHistoryModel(historyModel);
+            return historyId;
+
+        }
+
+
+        #endregion
+        //驳回待定责工单到待回访
+        public bool OverruleDDZWorkOrder(int workOrderId, int byid, string byname, int bmid, string bmmc)
+        {
+            bool result = false;
+
+            if (workOrderId > 0)
+            {
+                StringBuilder strSql = new StringBuilder();
+                strSql.Append(" update T_Wo_WorkOrderBase set ");
+                strSql.Append(" F_WORKORDERSTATEID=3,F_WORKORDERTYPEID=1,F_REPAIRREQUEST='待回访',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workOrderId);
+                //strSql.Append(" update T_Wo_WorkOrderHistory set ");
+                //strSql.Append(" F_REMARK = '已驳回'  WHERE  F_HISTORYID =(  SELECT TOP 1  F_HISTORYID FROM dbo.T_Wo_WorkOrderHistory  WHERE F_INSTANCEID= " + workOrderId + " ORDER BY f_optdate DESC)  ");
+
+                int hisid = EditOverruleDDZOrderHistoryInfo(workOrderId, byid, byname, bmid, bmmc);
+                if (hisid > 0)
+                {
+                    result = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
+                }
+            }
+            return result;
+        }
+        //待定责工单到插入驳回工单历史信息
+        public int EditOverruleDDZOrderHistoryInfo(int workOrderId, int byid, string byname, int bmid, string bmmc)
+        {
+            //历史工单id
+            int historyId = 0;
+            //插入驳回信息
+            Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
+            historyModel.F_INSTANCEID = workOrderId;
+            historyModel.F_OPTUSERID = byid;
+            historyModel.F_UserName = byname;
+            historyModel.F_OPTBTNID = bmid;
+            historyModel.F_NEXTOWNERARRID = bmmc;
+            historyModel.F_OPTDATE = DateTime.Now;
+            historyModel.F_WORKORDERSTATEID = 0;
+            historyModel.F_StateName = "";
+            historyModel.F_TASKFLAG = 2;
+            historyModel.F_REMARK = "驳回，转待回访";
+            historyId = InsertWorkOrderHistoryModel(historyModel);
+            return historyId;
+
+        }
+
+
     }
 }
 

web/YTSoft.BaseCallCenter.MVCWeb/Controllers/Order/WorkOrderController.cs

@@ -1556,7 +1556,7 @@ namespace YTSoft.BaseCallCenter.MVCWeb.Controllers
         }
 
         #endregion
-
+          
         /// <summary>
         /// 驳回待处理即处理中的工单
         /// </summary>
@@ -1597,5 +1597,91 @@ namespace YTSoft.BaseCallCenter.MVCWeb.Controllers
                 return false;
             }
         }
+
+
+        /// <summary>
+        /// 驳回待回访列表 即状态是待回访的工单
+        /// </summary>
+        /// <param name="workOrderBaseModel"></param>
+        /// <returns></returns>
+        [AcceptVerbs(HttpVerbs.Get)]
+        public bool OverruleDHFWorkOrder(int workOrderId)
+        {
+            string F_UserCode = "";
+            if (Request.Cookies["BaseCallCenter_T_User"] != null)
+            {
+                F_UserCode = Request.Cookies["BaseCallCenter_T_User"]["F_UserCode"];
+            }
+            //string linkman = DbHelperSQL.GetSingle("select F_LINKMAN from T_Wo_WorkOrderBase where F_WORKORDERID='" +
+            //   workOrderId + "'").ToString();
+            //if (linkman.Equals(F_UserCode))
+            //{
+                bool result = false; ;
+                string bycode = F_UserCode;
+                string byname = F_UserName;
+                int bmid = F_DeptId;
+                string bmmc = "";
+                if (F_UserID > 0)
+                {
+                    YTSoft.BaseCallCenter.BLL.T_Sys_Department depBll = new BLL.T_Sys_Department();
+                    List<Model.T_Sys_Department> list = new List<T_Sys_Department>();
+                    list = depBll.GetModelList("F_DeptId=" + bmid);
+                    if (list.Count > 0)
+                    {
+                        bmmc = list[0].F_DeptName.ToString();
+                        result = orderBLL.OverruleDHFWorkOrder(workOrderId, F_UserID, F_UserName, F_DeptId, bmmc);
+                    }
+                }
+                return result;
+            //}
+            //else
+            //{
+            //    return false;
+            //}
+        }
+
+        /// <summary>
+        /// 驳回待定责列表 即状态是待定责的工单
+        /// </summary>
+        /// <param name="workOrderBaseModel"></param>
+        /// <returns></returns>
+        [AcceptVerbs(HttpVerbs.Get)]
+        public bool OverruleDDZWorkOrder(int workOrderId)
+        {
+            string F_UserCode = "";
+            if (Request.Cookies["BaseCallCenter_T_User"] != null)
+            {
+                F_UserCode = Request.Cookies["BaseCallCenter_T_User"]["F_UserCode"];
+            }
+            //string linkman = DbHelperSQL.GetSingle("select F_LINKMAN from T_Wo_WorkOrderBase where F_WORKORDERID='" +
+            //   workOrderId + "'").ToString();
+            //if (linkman.Equals(F_UserCode))
+            //{
+            bool result = false; ;
+            string bycode = F_UserCode;
+            string byname = F_UserName;
+            int bmid = F_DeptId;
+            string bmmc = "";
+            if (F_UserID > 0)
+            {
+                YTSoft.BaseCallCenter.BLL.T_Sys_Department depBll = new BLL.T_Sys_Department();
+                List<Model.T_Sys_Department> list = new List<T_Sys_Department>();
+                list = depBll.GetModelList("F_DeptId=" + bmid);
+                if (list.Count > 0)
+                {
+                    bmmc = list[0].F_DeptName.ToString();
+                    result = orderBLL.OverruleDDZWorkOrder(workOrderId, F_UserID, F_UserName, F_DeptId, bmmc);
+                }
+            }
+            return result;
+            //}
+            //else
+            //{
+            //    return false;
+            //}
+        }
+
+
+
     }
 }