using System;
using System.Collections.Generic;
namespace YTSoft.BaseCallCenter.Model
{
///
/// T_Wo_WorkOrderBase:实体类(属性说明自动提取数据库字段的描述信息)
///
[Serializable]
public partial class T_Wo_WorkOrderBase
{
#region Model
private int _f_workorderid;
private int? _f_workordertypeid;
private int? _f_workorderstateid;
private string _f_code;
private string _f_workordername;
private string _f_number;
private string _f_customername;
private string _f_customertelephone;
private string _f_linkman;
private string _f_linkmantelephone;
private string _f_adslaccount;
private string _f_bandwidth;
private string _f_standardaddress;
private string _f_installaddress;
private string _f_kshaddresscode;
private string _f_province;
private string _f_city;
private string _f_area;
private string _f_road;
private string _f_housing;
private string _f_workorderfrom;
private int? _f_workorderlevelid;
private int? _f_fileflag;
private string _f_content;
private int? _f_createby;
private DateTime? _f_createdate;
private string _f_deptcode;
private string _f_empcode;
private int? _f_deptid;
private int? _f_userid;
private string _f_username;
private int? _f_returnvisitflag;
private int? _f_returnvisitstate;
private int? _f_returnvisitresult;
private string _f_returnvisitcontent;
private int? _f_deleteflag;
private int? _f_allusetimes;
private DateTime? _f_starttime;
private DateTime? _f_endtime;
private DateTime? _f_remaindertime;
private DateTime? _f_remainderendtime;
private DateTime? _f_subscribetime1;
private DateTime? _f_subscribetime2;
private DateTime? _f_accepttimelimit;
private DateTime? _f_askfinishtime;
private int? _f_overtimes;
private int? _f_formid;
private int? _f_hastencounts;
private decimal? _f_rangeid;
private decimal? _f_rangex;
private decimal? _f_rangey;
private int? _f_instanceid;
private int? _f_customerid;
private int? _f_repairmanid;
private string _f_repairmanname;
private string _f_repairmanphone;
private string _f_repairrequest;
private int? _f_repairclosemanid;
private string _f_repairclosemanname;
private string _f_repairclosereasons;
private int? _f_repairclosereptid;
private string _f_repaircloserept;
private int? _f_repairlevel;
private string _f_repairlevelname;
private DateTime? _f_sentordertime;
private string _f_userphone;
private DateTime? _f_returnvisittime;
private DateTime? _f_requestservicetime;
private string _f_servicetype;
private decimal? _f_declarationtime;
private string _f_servicenature;
private string _f_serviceway;
private string _f_returnvisitman;
private int? _f_returnvisitid;
private string _f_returnvisitopinion;
private string _f_returnvisitproblem;
private int? _f_customernatureid;
private string _f_customernature;
private string _f_systemtype;
private string _f_chargedept;
private DateTime? _f_qualityguaranteeendtime;
private DateTime? _f_systemstarttime;
private string _f_customerclass;
private string _f_aftersalename;
private string _f_servicedept;
private string _f_name;
private string _f_typename;
private string _f_useraccountname;
private int? _F_CallId;
private string _F_CREATEBYids;
private string _f_cancel;
#endregion Model
#region 使用字段
///
/// 工单Id
///
public int F_WORKORDERID
{
set { _f_workorderid = value; }
get { return _f_workorderid; }
}
///
/// 工单编号
///
public string F_CODE
{
set { _f_code = value; }
get { return _f_code; }
}
///
/// 客户ID
///
public int? F_CUSTOMERID
{
set { _f_customerid = value; }
get { return _f_customerid; }
}
///
/// 客户名称
///
public string F_CUSTOMERNAME
{
set { _f_customername = value; }
get { return _f_customername; }
}
///
/// 流转多个部门人员Id字符串
///
public string F_CREATEBYids
{
set { _F_CREATEBYids = value; }
get { return _F_CREATEBYids; }
}
///
/// 客户电话
///
public string F_CUSTOMERTELEPHONE
{
set { _f_customertelephone = value; }
get { return _f_customertelephone; }
}
///
/// 归属地
///
public string F_STANDARDADDRESS
{
set { _f_standardaddress = value; }
get { return _f_standardaddress; }
}
///
/// 工单来源ID 接入渠道 1语音 2留言 3微信 4微博
///
public int? F_REPAIRMANID
{
set { _f_repairmanid = value; }
get { return _f_repairmanid; }
}
///
/// 工单来源
///
public string F_WORKORDERFROM
{
set { _f_workorderfrom = value; }
get { return _f_workorderfrom; }
}
///
/// 概要
///
public string F_RETURNVISITPROBLEM
{
set { _f_returnvisitproblem = value; }
get { return _f_returnvisitproblem; }
} ///
///
/// 通话记录Id
///
public int? F_CallId
{
set { _F_CallId = value; }
get { return _F_CallId; }
}
///
/// 业务类别 20210715 -- 3 投诉 6 咨询 14 建议 18表扬 19挂失
///
public int? F_FILEFLAG
{
set { _f_fileflag = value; }
get { return _f_fileflag; }
}
///
///业务类别名称 ：咨询 投诉 表扬 建议 挂失
///
public string F_HOUSING
{
set { _f_housing = value; }
get { return _f_housing; }
}
///
/// 业务类型id T_Wo_WorkOrderType表的id
///
public int? F_REPAIRLEVEL
{
set { _f_repairlevel = value; }
get { return _f_repairlevel; }
}
///
/// 业务类型名称 ：选的最小类的名称 例如：投诉安检工作人员
///
public string F_ADSLACCOUNT
{
set { _f_adslaccount = value; }
get { return _f_adslaccount; }
}
///
/// 事发车站id
///
public int? F_WORKORDERLEVELID
{
set { _f_workorderlevelid = value; }
get { return _f_workorderlevelid; }
}
///
/// 事发车站名称
///
public string F_WORKORDERNAME
{
set { _f_workordername = value; }
get { return _f_workordername; }
}
///
/// 内容
///
public string F_CONTENT
{
set { _f_content = value; }
get { return _f_content; }
}
///
/// 处理方式 1转单 3客服处理
///
public int? F_WORKORDERTYPEID
{
set { _f_workordertypeid = value; }
get { return _f_workordertypeid; }
}
///
/// 处理方式名称
///
public string F_INSTALLADDRESS
{
set { _f_installaddress = value; }
get { return _f_installaddress; }
}
///
/// 坐席id
///
public int? F_USERID
{
set { _f_userid = value; }
get { return _f_userid; }
}
///
/// 坐席工号
///
public string F_LINKMAN
{
set { _f_linkman = value; }
get { return _f_linkman; }
}
///
/// 坐席名称
///
public string F_REPAIRMANNAME
{
set { _f_repairmanname = value; }
get { return _f_repairmanname; }
}
///
/// 添加时间
///
public DateTime? F_CREATEDATE
{
set { _f_createdate = value; }
get { return _f_createdate; }
}
///
/// 0未处理 1处理中 2已办结（结束） 3待回访 4待定责 5已定责，已处理
/// 新加的：8待处理撤回审批中(转办) 9 待定责撤回审批中（客服处理和转办） 10 已处理撤回审批中（客服处理）
///
public int? F_WORKORDERSTATEID
{
set { _f_workorderstateid = value; }
get { return _f_workorderstateid; }
}
///
/// 工单状态名称
///
public string F_REPAIRREQUEST
{
set { _f_repairrequest = value; }
get { return _f_repairrequest; }
}
///
/// 受理部门Id
///
public int? F_DEPTID
{
set { _f_deptid = value; }
get { return _f_deptid; }
}
///
/// 对接受理部门
///
public string F_DEPTCODE
{
set { _f_deptcode = value; }
get { return _f_deptcode; }
}
///
/// 对接受理人员
///
public int? F_CREATEBY
{
set { _f_createby = value; }
get { return _f_createby; }
}
///
/// 受理人员姓名
///
public string F_USERNAME
{
set { _f_username = value; }
get { return _f_username; }
}
///
/// 要求处理部门的【回复】时间
///
public DateTime? F_REQUESTSERVICETIME
{
set { _f_requestservicetime = value; }
get { return _f_requestservicetime; }
}
///
/// 回复内容
///
public string F_RETURNVISITCONTENT
{
set { _f_returnvisitcontent = value; }
get { return _f_returnvisitcontent; }
}
///
/// 是否回访 0 不回访 1 回访
///
public int? F_RETURNVISITFLAG
{
set { _f_returnvisitflag = value; }
get { return _f_returnvisitflag; }
}
///
/// 计划回访时间
///
public DateTime? F_RETURNVISITTIME
{
set { _f_returnvisittime = value; }
get { return _f_returnvisittime; }
}
///
/// 工单流转id
///
public int? F_FORMID
{
set { _f_formid = value; }
get { return _f_formid; }
}
///
/// 微信号码/微博号码
///
public string F_EMPCODE
{
set { _f_empcode = value; }
get { return _f_empcode; }
}
///
///
///
public string F_SystemType
{
set { _f_systemtype = value; }
get { return _f_systemtype; }
}
///
/// 微信/微博聊天记录
///
public string F_SERVICEWAY
{
set { _f_serviceway = value; }
get { return _f_serviceway; }
}
#endregion
///
/// 回访时 录入回访时间
///
public DateTime? F_REMAINDERENDTIME
{
set { _f_remainderendtime = value; }
get { return _f_remainderendtime; }
}
///
/// 回访内容
///
public string F_RETURNVISITOPINION
{
set { _f_returnvisitopinion = value; }
get { return _f_returnvisitopinion; }
}
///
/// 满意度Code
///
public int? F_RETURNVISITRESULT
{
set { _f_returnvisitresult = value; }
get { return _f_returnvisitresult; }
}
///
/// 原为满意度，前端没有用，后用作定责人员
///
public string F_ROAD
{
set { _f_road = value; }
get { return _f_road; }
}
//客户信息
public T_Cus_CustomerBase CustomerBaseModel { get; set; }
#region 其他
///
/// 客户属性
///
public string F_CustomerNature
{
set { _f_customernature = value; }
get { return _f_customernature; }
}
///
///
///
public string F_TypeName
{
set { _f_typename = value; }
get { return _f_typename; }
}
///
/// 客户ID
///
public int? F_CustomerNatureID
{
set { _f_customernatureid = value; }
get { return _f_customernatureid; }
}
///
/// 负责部门
///
public string F_ChargeDept
{
set { _f_chargedept = value; }
get { return _f_chargedept; }
}
///
/// 质保结束时间
///
public DateTime? F_QualityGuaranteeEndTime
{
set { _f_qualityguaranteeendtime = value; }
get { return _f_qualityguaranteeendtime; }
}
///
/// 客户等级
///
public string F_CustomerClass
{
set { _f_customerclass = value; }
get { return _f_customerclass; }
}
///
/// 售后负责人
///
public string F_AfterSaleName
{
set { _f_aftersalename = value; }
get { return _f_aftersalename; }
}
///
/// 客户所属部门
///
public string F_ServiceDept
{
set { _f_servicedept = value; }
get { return _f_servicedept; }
}
///
/// 工单流水
///
public string F_NUMBER
{
set { _f_number = value; }
get { return _f_number; }
}
///
/// 联系人电话
///
public string F_LINKMANTELEPHONE
{
set { _f_linkmantelephone = value; }
get { return _f_linkmantelephone; }
}
///
/// 带宽
///
public string F_BANDWIDTH
{
set { _f_bandwidth = value; }
get { return _f_bandwidth; }
}
///
/// 可视化系统对应网格
///
public string F_KSHADDRESSCODE
{
set { _f_kshaddresscode = value; }
get { return _f_kshaddresscode; }
}
///
/// 坐席名称
///
public string F_UserAccountName
{
set { _f_useraccountname = value; }
get { return _f_useraccountname; }
}
///
/// 省
///
public string F_PROVINCE
{
set { _f_province = value; }
get { return _f_province; }
}
///
/// 市
///
public string F_CITY
{
set { _f_city = value; }
get { return _f_city; }
}
///
/// 区、县
///
public string F_AREA
{
set { _f_area = value; }
get { return _f_area; }
}
///
/// 回访状态
///
public int? F_RETURNVISITSTATE
{
set { _f_returnvisitstate = value; }
get { return _f_returnvisitstate; }
}
///
/// 删除标志
///
public int? F_DELETEFLAG
{
set { _f_deleteflag = value; }
get { return _f_deleteflag; }
}
///
/// 总耗时
///
public int? F_ALLUSETIMES
{
set { _f_allusetimes = value; }
get { return _f_allusetimes; }
}
///
/// 工单开始时间
///
public DateTime? F_STARTTIME
{
set { _f_starttime = value; }
get { return _f_starttime; }
}
///
/// 工单结束时间
///
public DateTime? F_ENDTIME
{
set { _f_endtime = value; }
get { return _f_endtime; }
}
///
/// 告警时间
///
public DateTime? F_REMAINDERTIME
{
set { _f_remaindertime = value; }
get { return _f_remaindertime; }
}
///
/// 告警消除时间
///
public DateTime? F_SystemStartTime
{
set { _f_systemstarttime = value; }
get { return _f_systemstarttime; }
}
///
/// 一次预约时间
///
public DateTime? F_SUBSCRIBETIME1
{
set { _f_subscribetime1 = value; }
get { return _f_subscribetime1; }
}
///
/// 二次预约时间
///
public DateTime? F_SUBSCRIBETIME2
{
set { _f_subscribetime2 = value; }
get { return _f_subscribetime2; }
}
///
/// 受理时限
///
public DateTime? F_ACCEPTTIMELIMIT
{
set { _f_accepttimelimit = value; }
get { return _f_accepttimelimit; }
}
///
/// 要求完成时间
///
public DateTime? F_ASKFINISHTIME
{
set { _f_askfinishtime = value; }
get { return _f_askfinishtime; }
}
///
/// 超时时长
///
public int? F_OVERTIMES
{
set { _f_overtimes = value; }
get { return _f_overtimes; }
}
///
/// 催办次数 定责次数
///
public int? F_HASTENCOUNTS
{
set { _f_hastencounts = value; }
get { return _f_hastencounts; }
}
///
/// 可视化网格ID
///
public decimal? F_RANGEID
{
set { _f_rangeid = value; }
get { return _f_rangeid; }
}
///
/// 网格坐标X(纬度)
///
public decimal? F_RANGEX
{
set { _f_rangex = value; }
get { return _f_rangex; }
}
///
/// 网格坐标Y(经度)
///
public decimal? F_RANGEY
{
set { _f_rangey = value; }
get { return _f_rangey; }
}
///
/// 工单实例Id
///
public int? F_INSTANCEID
{
set { _f_instanceid = value; }
get { return _f_instanceid; }
}
///
/// 报修人联系方式
///
public string F_REPAIRMANPHONE
{
set { _f_repairmanphone = value; }
get { return _f_repairmanphone; }
}
/////
///// 报修要求
/////
//public string F_REPAIRREQUEST
//{
// set { _f_repairrequest = value; }
// get { return _f_repairrequest; }
//}
///
/// 报修关闭人ID
///
public int? F_REPAIRCLOSEMANID
{
set { _f_repairclosemanid = value; }
get { return _f_repairclosemanid; }
}
///
/// 报修关闭人名字
///
public string F_REPAIRCLOSEMANNAME
{
set { _f_repairclosemanname = value; }
get { return _f_repairclosemanname; }
}
///
/// 报修关闭原因
///
public string F_REPAIRCLOSEREASONS
{
set { _f_repairclosereasons = value; }
get { return _f_repairclosereasons; }
}
///
/// 报修关闭人部门ID
///
public int? F_REPAIRCLOSEREPTID
{
set { _f_repairclosereptid = value; }
get { return _f_repairclosereptid; }
}
///
/// 报修关闭人部门名称
///
public string F_REPAIRCLOSEREPT
{
set { _f_repaircloserept = value; }
get { return _f_repaircloserept; }
}
///
/// 报修级别名称
///
public string F_REPAIRLEVELNAME
{
set { _f_repairlevelname = value; }
get { return _f_repairlevelname; }
}
///
/// 派单时间
///
public DateTime? F_SENTORDERTIME
{
set { _f_sentordertime = value; }
get { return _f_sentordertime; }
}
///
/// 受理人员电话
///
public string F_USERPHONE
{
set { _f_userphone = value; }
get { return _f_userphone; }
}
///
/// 服务类型
///
public string F_SERVICETYPE
{
set { _f_servicetype = value; }
get { return _f_servicetype; }
}
///
/// 申报工时
///
public decimal? F_DECLARATIONTIME
{
set { _f_declarationtime = value; }
get { return _f_declarationtime; }
}
///
/// 工单状态名称
///
public string F_Name
{
set { _f_name = value; }
get { return _f_name; }
}
///
/// 服务性质
///
public string F_SERVICENATURE
{
set { _f_servicenature = value; }
get { return _f_servicenature; }
}
///
/// 回访人
///
public string F_RETURNVISITMAN
{
set { _f_returnvisitman = value; }
get { return _f_returnvisitman; }
}
///
/// 回访人ID
///
public int? F_RETURNVISITID
{
set { _f_returnvisitid = value; }
get { return _f_returnvisitid; }
}
#endregion
public List HistoryOrderList { get;set;}
///
/// 标签id
///
public int F_LabelId { get; set; }
///
/// 标签名称
///
public string F_LabelName { get; set; }
///
/// 风险等级(一级二级三级，自动存成0)
///
public string F_Level { get; set; }
}
}