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OverOrderView.cshtml 13KB

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  1. @using YTSoft.BaseCallCenter.MVCWeb.Models;
  2. @using YTSoft.BaseCallCenter.Model;
  3. <!DOCTYPE html>
  4. <html>
  5. <head>
  6. <meta charset="UTF-8">
  7. <title>工单列表</title>
  8. <link href="/Content/layui/css/layui.css" rel="stylesheet" />
  9. <link href="/Content/css/public.css" rel="stylesheet" />
  10. <link href="/Content/layui/css/modules/layui-icon-extend/iconfont.css" type="text/css" rel=" stylesheet" />
  11. <link href="/Content/css/font-awesome/css/font-awesome.min.css" type="text/css" rel=" stylesheet" />
  12. <script src="/Content/js/jquery-1.8.3.min.js"></script>
  13. <script type="text/javascript" src="/Content/layui/layui.js"></script>
  14. <link href="/Content/css/callrecord/iconfont.css" rel="stylesheet" />
  15. <link href="/Content/css/callrecord/callrecord.css" rel="stylesheet" />
  16. <link href="/Content/css/workorder/eidtmyorder.css" rel="stylesheet" />
  17. <script src="~/Content/layui/loading.js"></script>
  18. <link href="~/Content/css/workorder/loading.css" rel="stylesheet" />
  19. <script src="/Content/js/Report/moment.js"></script>
  20. <script src="/Content/js/Report/GetDate.js"></script>
  21. <script src="/Content/layui/formatdate.js"></script>
  22. </head>
  23. <body class="childrenBody">
  24. <blockquote class="layui-elem-quote layui-text" style="font-size: larger; display: none;">
  25. 工单列表
  26. </blockquote>
  27. <div class="layui-fluid">
  28. <div class=" layui-col-space15">
  29. @if (Model.SeatFlag)
  30. {
  31. <input type="hidden" value="1" id="SeatFlag" />
  32. }
  33. else
  34. {
  35. <input type="hidden" value="0" id="SeatFlag" />
  36. }
  37. <div class="layui-card">
  38. <div class="layui-card-body">
  39. <div class="layui-row layui-col-space10 searchfilter">
  40. <div class="layui-col-md7">
  41. <div class="layui-row layui-col-space10">
  42. <div class="layui-col-xs6">
  43. <button class="layui-btn layui-btn-normal layui-btn-radius" data-type="oneDay">今天</button>
  44. <button class="layui-btn layui-btn-normal layui-btn-radius" data-type="oneWeek">最近一周</button>
  45. <button class="layui-btn layui-btn-normal layui-btn-radius" data-type="oneMonth">最近一月</button>
  46. <button class="layui-btn layui-btn-normal layui-btn-radius" data-type="oneYear">最近一年</button>
  47. </div>
  48. <div class="layui-col-xs6">
  49. <label class="layui-form-label">
  50. 受理日期:
  51. </label>
  52. <div class="layui-input-block">
  53. <input type="text" class="layui-input dayParty" id="test10" style="width: 300px; max-width: 300px; "
  54. placeholder=" - ">
  55. </div>
  56. </div>
  57. </div>
  58. </div>
  59. <div class="layui-col-md5">
  60. <button class="layui-btn layui-btn-normal layui-btn-normal" data-type="reload">
  61. <i class="layui-icon">&#xe615; 查 询</i>
  62. </button>
  63. <button class="layui-btn layui-btn-normal layui-btn-normal" id="advanceBtn">
  64. <i class="layui-icon">&#xe614; 高 级</i>
  65. </button>
  66. </div>
  67. </div>
  68. </div>
  69. </div>
  70. <form class="layui-form collapsible_box">
  71. <div class="layui-form-item">
  72. <div class="layui-input-inline">
  73. <label class="layui-form-label">工单编号</label>
  74. <div class="layui-input-block">
  75. <input id="workorderNum" type="text" name="title" autocomplete="off" class="layui-input">
  76. </div>
  77. </div>
  78. <div class="layui-input-inline">
  79. <label class="layui-form-label">客户姓名</label>
  80. <div class="layui-input-block">
  81. <input id="cusName" type="text" name="title" autocomplete="off" class="layui-input">
  82. </div>
  83. </div>
  84. <div class="layui-input-inline">
  85. <label class="layui-form-label">客户电话</label>
  86. <div class="layui-input-block">
  87. <input id="phoneNumber" type="text" name="title" autocomplete="off" class="layui-input">
  88. </div>
  89. </div>
  90. <div class="layui-input-inline">
  91. <label class="layui-form-label">坐席工号</label>
  92. <div class="layui-input-block">
  93. <input id="userInfo" type="text" name="title" autocomplete="off" class="layui-input">
  94. </div>
  95. </div>
  96. <div class="layui-input-inline">
  97. <label class="layui-form-label">业务状态</label>
  98. <div class="layui-input-block">
  99. <select id="status">
  100. <option value=""></option>
  101. <option value="0">未处理</option>
  102. <option value="1">处理中</option>
  103. @*<option value="2">已办结</option>*@
  104. <option value="3">待回访</option>
  105. <option value="4">待定责</option>
  106. <option value="5">已处理</option>
  107. </select>
  108. </div>
  109. </div>
  110. @* <div class="layui-input-inline">
  111. <label class="layui-form-label">定责状态</label>
  112. <div class="layui-input-block">
  113. <select id="F_HASTENCOUNTS">
  114. <option value=""></option>
  115. <option value="0">未定责</option>
  116. <option value="1">已定责</option>
  117. </select>
  118. </div>
  119. </div> *@
  120. </div>
  121. <div class="layui-form-item">
  122. <div class="layui-input-inline">
  123. <label class="layui-form-label">接入渠道</label>
  124. <div class="layui-input-block">
  125. <select id="FromType">
  126. <option value=""></option>
  127. <option value="1">语音工单</option>
  128. <option value="2">留言工单</option>
  129. <option value="4">微博工单</option>
  130. </select>
  131. </div>
  132. </div>
  133. <div class="layui-input-inline">
  134. <label class="layui-form-label">处理方式</label>
  135. <div class="layui-input-block">
  136. <select id="GoType">
  137. <option value=""></option>
  138. @foreach (T_Sys_DictionaryValue dicModel in Model.GoTypeModelList)
  139. {
  140. <option value="@dicModel.F_ValueCode">@dicModel.F_Name</option>
  141. }
  142. </select>
  143. </div>
  144. </div>
  145. <input type="hidden" id="bussType" value="3">
  146. <div class="layui-input-inline">
  147. <label class="layui-form-label">业务明细</label>
  148. <div class="layui-input-block">
  149. <select id="bussDetail" lay-search="" >
  150. @* <option value="">全部</option>
  151. <option value="33">投诉安检工作人员</option>
  152. <option value="34">投诉站务工作人员</option>
  153. <option value="35">投诉其他部门工作人员</option>
  154. <option value="36">政策规定类</option>
  155. <option value="37">设备类</option>
  156. <option value="44">投诉商易行APP</option>
  157. <option value="38">其他投诉类</option> *@
  158. </select>
  159. </div>
  160. </div>
  161. <div class="layui-input-inline">
  162. <label class="layui-form-label">内容</label>
  163. <div class="layui-input-block">
  164. <input id="Content" type="text" name="title" autocomplete="off" class="layui-input">
  165. </div>
  166. </div>
  167. </div>
  168. </form>
  169. <div class="layui-card layui-form">
  170. <div id="content" class="flowContent">
  171. <table class="layui-table"
  172. lay-data="{height: 'full-120',page: true,limit:20, url:'/Order/OverOrderData/?NowDateTime=@Model.NowDateTime&overtime=1', id:'recordtable'}"
  173. lay-size="sm" lay-filter="demo">
  174. <thead>
  175. <tr>
  176. <th lay-data="{field:'F_CODE', width:120}">工单编号</th>
  177. @if (Model.SeatFlag)
  178. {
  179. <th lay-data="{field:'FilePath', width:60,align: 'center',templet:'#btnPlay'}">录音</th>
  180. }
  181. <th lay-data="{field:'F_CUSTOMERNAME', width:100}">客户姓名</th>
  182. <th lay-data="{field:'F_CUSTOMERTELEPHONE', width:130, templet: '#btnCallOut'}">客户电话</th>
  183. <th lay-data="{field:'F_LINKMAN', align: 'center',width:85}">坐席工号</th>
  184. <th lay-data="{field:'F_REPAIRMANNAME', width:85}">坐席姓名</th>
  185. <th lay-data="{field:'F_WORKORDERFROM', width:85}">接入渠道</th>
  186. <th lay-data="{field:'F_CREATEDATENew',align: 'center',width:150}">受理时间</th>
  187. <th lay-data="{field:'F_OVERTIMES',align: 'center',width:150, templet: '#OVERTIMES'}">超时时间</th>
  188. <th lay-data="{field:'F_REPAIRREQUEST', width:85}">业务状态</th>
  189. <th lay-data="{field:'F_HASTENCOUNTS', align: 'center', width:90}">已定责次数</th>
  190. <th lay-data="{field:'F_CONTENT'}">内容</th>
  191. <th lay-data="{field:'F_RETURNVISITCONTENT',align: 'letf', width:90}">处理回复内容</th>
  192. <th lay-data="{field:'F_RETURNVISITOPINION',align: 'letf', width:90}">回访内容</th>
  193. <th lay-data="{field:'F_HOUSING', align: 'center', width:70}">业务类型</th>
  194. <th lay-data="{field:'F_ADSLACCOUNT', align: 'center', width:110}">业务明细</th>
  195. <th lay-data="{ width:90, align:'center', toolbar: '#barDemo'}">操作</th>
  196. </tr>
  197. </thead>
  198. </table>
  199. </div>
  200. <img id="progressImgage" class="progress hide" alt="" src="@Url.Content("~/Content/images/ajax-loader.gif")" />
  201. <div id="maskOfProgressImage" class="mask hide"></div>
  202. </div>
  203. </div>
  204. </div>
  205. <script type="text/javascript">
  206. function Player(callid, orderTypeName) {
  207. layui.use('layer', function () {
  208. var layer = layui.layer;
  209. if (orderTypeName == "留言工单") {
  210. layer.open({
  211. type: 2,
  212. anim: 4,
  213. scrollbar: false,
  214. content: '/CallRecord/VoicePlay/?type=1&callid=' + callid,
  215. area: ['600px', '380px'],
  216. id: 'playRecordFrame',
  217. title: '听取留言'
  218. , shade: 0
  219. , maxmin: true
  220. });
  221. }
  222. else {
  223. layer.open({
  224. type: 2,
  225. anim: 4,
  226. scrollbar: false,
  227. content: '/CallRecord/VoicePlay/?type=0&callid=' + callid,
  228. area: ['600px', '380px'],
  229. id: 'playRecordFrame',
  230. title: '听取录音'
  231. , shade: 0
  232. , maxmin: true
  233. });
  234. }
  235. });
  236. }
  237. </script>
  238. </body>
  239. <script type="text/html" id="barDemo">
  240. @if (Model.OrderType == 2)
  241. {
  242. <a class="layui-btn layui-btn-primary layui-btn-xs" lay-event="edit">编辑</a>
  243. <a class="layui-btn layui-btn-primary layui-btn-xs" lay-event="reset">撤回</a>
  244. }
  245. <a class="layui-btn layui-btn-primary layui-btn-xs" lay-event="view">查看详情</a>
  246. </script>
  247. <script src="/Content/js/WorkOrder/OverOrderView.js" charset="utf-8"></script>
  248. <script type="text/html" id="btnCallOut">
  249. {{# if(d.F_CUSTOMERTELEPHONE === ''||d.F_CUSTOMERTELEPHONE == null){ }}
  250. {{# } else { }}
  251. <i class="fa fa-phone-square" style="color:green; cursor:pointer;" onclick="top.PhoneCallOut(1, '{{d.F_CUSTOMERTELEPHONE}}');" title="拨打{{d.F_CUSTOMERTELEPHONE }}"></i>&nbsp;&nbsp;&nbsp;{{d.F_CUSTOMERTELEPHONE }}
  252. {{# } }}
  253. </script>
  254. <script type="text/html" id="btnPlay">
  255. {{# if(d.FilePath!=null&&d.FilePath!=""){ }}
  256. <i class="fa fa-headphones" style="color:blue; cursor:pointer;" onclick="Player('{{d.FilePath}}', '{{d.F_WORKORDERFROM}}');" title="听录音"></i>
  257. {{# } else { }}
  258. {{# } }}
  259. </script>
  260. <script type="text/html" id="OVERTIMES">
  261. {{# if(d.F_OVERTIMES > 0){ }}
  262. <span style ="color:red">{{d.F_OVERTIME}}</span>
  263. {{# } else { }}
  264. {{# } }}
  265. </script>
  266. <script>
  267. bussDetail()
  268. function bussDetail(){
  269. $.ajax({
  270. url: "/WorkOrder/GetBussType",
  271. type: "get",
  272. contentType: "application/json",
  273. dataType: "text",
  274. cache: false,
  275. data: { "bussnessType": 3 },
  276. success: function (result, status) {
  277. if (status) {
  278. $("#bussDetail").append("<option value='' >全部</option>");
  279. var list = eval("(" + result + ")");
  280. if (list.length > 0) {
  281. for (var i = 0; i < list.length; i++) {
  282. $("#bussDetail").append("<option value='" + list[i].F_WorkOrderTypeId + "'>" + list[i].F_Name + "</option>");
  283. }
  284. }
  285. }
  286. else {
  287. layui.layer.alert("获取信息失败!", {
  288. icon: 2
  289. });
  290. }
  291. }
  292. });
  293. }
  294. </script>
  295. </html>