地铁二期项目正式开始

WorkOrderMyDataOverAnswer.cshtml 11KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300
  1. @using YTSoft.BaseCallCenter.MVCWeb.Models;
  2. @using YTSoft.BaseCallCenter.Model;
  3. <!DOCTYPE html>
  4. <html>
  5. <head>
  6. <meta charset="UTF-8">
  7. <title>超时答复工单</title>
  8. <link href="/Content/layui/css/layui.css" rel="stylesheet" />
  9. <link href="/Content/css/public.css" rel="stylesheet" />
  10. <link href="/Content/layui/css/modules/layui-icon-extend/iconfont.css" type="text/css" rel=" stylesheet" />
  11. <link href="/Content/css/font-awesome/css/font-awesome.min.css" type="text/css" rel=" stylesheet" />
  12. <script src="/Content/js/jquery-other.min.js"></script>
  13. <script type="text/javascript" src="/Content/layui/layui.js"></script>
  14. <link href="/Content/css/callrecord/iconfont.css" rel="stylesheet" />
  15. <link href="/Content/css/callrecord/callrecord.css" rel="stylesheet" />
  16. <link href="/Content/css/workorder/eidtmyorder.css" rel="stylesheet" />
  17. <script src="~/Content/layui/loading.js"></script>
  18. <link href="~/Content/css/workorder/loading.css" rel="stylesheet" />
  19. <script src="/Content/js/Report/moment.js"></script>
  20. <script src="/Content/js/Report/GetDate.js"></script>
  21. <script src="/Content/layui/formatdate.js"></script>
  22. </head>
  23. <body class="childrenBody">
  24. <blockquote class="layui-elem-quote layui-text" style="font-size: larger; display: none;">
  25. 超时答复工单
  26. </blockquote>
  27. <div class="layui-fluid">
  28. <div class=" layui-col-space15">
  29. @if (Model.SeatFlag)
  30. {
  31. <input type="hidden" value="1" id="SeatFlag" />
  32. }
  33. else
  34. {
  35. <input type="hidden" value="0" id="SeatFlag" />
  36. }
  37. <div class="layui-card">
  38. <div class="layui-card-body">
  39. <div class="layui-row layui-col-space10 searchfilter">
  40. <div class="layui-col-md7">
  41. <div class="layui-row layui-col-space10">
  42. <div class="layui-col-xs6">
  43. <button class="layui-btn layui-btn-normal layui-btn-radius" data-type="oneDay">今天</button>
  44. <button class="layui-btn layui-btn-normal layui-btn-radius" data-type="oneWeek">最近一周</button>
  45. <button class="layui-btn layui-btn-normal layui-btn-radius" data-type="oneMonth">最近一月</button>
  46. <button class="layui-btn layui-btn-normal layui-btn-radius" data-type="oneYear">最近一年</button>
  47. </div>
  48. <div class="layui-col-xs6">
  49. <label class="layui-form-label">
  50. 受理日期:
  51. </label>
  52. <div class="layui-input-block">
  53. <input type="text" class="layui-input dayParty" id="test10" style="width: 300px; max-width: 300px; "
  54. placeholder=" - ">
  55. </div>
  56. </div>
  57. </div>
  58. </div>
  59. <div class="layui-col-md5">
  60. <button class="layui-btn layui-btn-normal layui-btn-normal" data-type="reload">
  61. <i class="layui-icon">&#xe615; 查 询</i>
  62. </button>
  63. <button class="layui-btn layui-btn-normal layui-btn-normal" id="advanceBtn">
  64. <i class="layui-icon">&#xe614; 高 级</i>
  65. </button>
  66. </div>
  67. </div>
  68. </div>
  69. </div>
  70. <form class="layui-form collapsible_box">
  71. <div class="layui-form-item">
  72. <div class="layui-input-inline">
  73. <label class="layui-form-label">业务状态</label>
  74. <div class="layui-input-block">
  75. <select id="status">
  76. <option value=""></option>
  77. <option value="0">未处理</option>
  78. <option value="1">处理中</option>
  79. <option value="2">已办结</option>
  80. <option value="3">待回访</option>
  81. <option value="4">待定责</option>
  82. <option value="5">已处理</option>
  83. </select>
  84. </div>
  85. </div>
  86. <div class="layui-input-inline">
  87. <label class="layui-form-label">业务类型</label>
  88. <div class="layui-input-block">
  89. <select id="bussType" lay-search="" lay-filter="fcoptype">
  90. <option value=""></option>
  91. @if (Model != null && Model.WorkOrderTypeModelList != null)
  92. {
  93. foreach (T_Wo_WorkOrderType typeModel in Model.WorkOrderTypeModelList)
  94. {
  95. <option value="@typeModel.F_WorkOrderTypeId">@typeModel.F_Name</option>
  96. }
  97. }
  98. </select>
  99. </div>
  100. </div>
  101. <div class="layui-input-inline">
  102. <label class="layui-form-label">业务明细</label>
  103. <div class="layui-input-block">
  104. <select id="bussDetail">
  105. <option value=""></option>
  106. </select>
  107. </div>
  108. </div>
  109. <div class="layui-input-inline">
  110. <label class="layui-form-label">内容</label>
  111. <div class="layui-input-block">
  112. <input id="Content" type="text" name="title" autocomplete="off" class="layui-input">
  113. </div>
  114. </div>
  115. <div class="layui-input-inline">
  116. <label class="layui-form-label">风险标签</label>
  117. <div class="layui-input-block">
  118. <select id="riskLevel">
  119. </select>
  120. </div>
  121. </div>
  122. <div class="layui-input-inline">
  123. <label class="layui-form-label">风险等级</label>
  124. <div class="layui-input-block">
  125. <select id="F_Level">
  126. <option value=""></option>
  127. <option value="一级">一级</option>
  128. <option value="二级">二级</option>
  129. <option value="三级">三级</option>
  130. </select>
  131. </div>
  132. </div>
  133. </div>
  134. </div>
  135. </form>
  136. <div class="layui-card layui-form">
  137. <div id="content" class="flowContent">
  138. <table class="layui-table"
  139. lay-data="{height: 'full-120',page: true,limit:20, url:'/order/WorkOrderMyDataOverAnswerData/?NowDateTime=@Model.NowDateTime', id:'recordtable'}"
  140. lay-size="sm" lay-filter="demo">
  141. <thead>
  142. <tr>
  143. <th lay-data="{field:'F_CODE', width:120}">工单编号</th>
  144. @if (Model.SeatFlag)
  145. {
  146. <th lay-data="{field:'FilePath', width:60,align: 'center',templet:'#btnPlay'}">录音</th>
  147. }
  148. <th lay-data="{field:'F_CUSTOMERNAME', width:100}">客户姓名</th>
  149. <th lay-data="{field:'F_CUSTOMERTELEPHONE', width:130, templet: '#btnCallOut'}">客户电话</th>
  150. <th lay-data="{field:'F_LINKMAN', align: 'center',width:85}">坐席工号</th>
  151. <th lay-data="{field:'F_REPAIRMANNAME', width:85}">坐席姓名</th>
  152. <th lay-data="{field:'F_WORKORDERFROM', width:85}">接入渠道</th>
  153. <th lay-data="{field:'F_CREATEDATENew',align: 'center',width:150}">受理时间</th>
  154. <th lay-data="{field:'F_OVERTIME',align: 'center',width:150, templet: '#F_OVERTIME'}">超时时间</th>
  155. <th lay-data="{field:'F_REPAIRREQUEST', width:85}">业务状态</th>
  156. <th lay-data="{field:'F_CONTENT'}">内容</th>
  157. <th lay-data="{field:'F_RETURNVISITCONTENT',align: 'letf', width:90}">处理回复内容</th>
  158. <th lay-data="{field:'F_RETURNVISITOPINION',align: 'letf', width:90}">回访内容</th>
  159. <th lay-data="{field:'F_HOUSING', align: 'center', width:70}">业务类型</th>
  160. <th lay-data="{field:'F_ADSLACCOUNT', align: 'center', width:110}">业务明细</th>
  161. <th lay-data="{field:'F_LabelName', align: 'center', width:70}">风险标签</th>
  162. <th lay-data="{field:'F_Level', align: 'center', width:110}">风险等级</th>
  163. <th lay-data="{ width:90, align:'center', toolbar: '#barDemo'}">操作</th>
  164. </tr>
  165. </thead>
  166. </table>
  167. </div>
  168. <img id="progressImgage" class="progress hide" alt="" src="@Url.Content("~/Content/images/ajax-loader.gif")" />
  169. <div id="maskOfProgressImage" class="mask hide"></div>
  170. </div>
  171. </div>
  172. </div>
  173. <script type="text/javascript">
  174. riskLevelData()
  175. function Player(callid, orderTypeName) {
  176. layui.use('layer', function () {
  177. var layer = layui.layer;
  178. if (orderTypeName == "留言工单") {
  179. layer.open({
  180. type: 2,
  181. anim: 4,
  182. scrollbar: false,
  183. content: '/CallRecord/VoicePlay/?type=1&callid=' + callid,
  184. area: ['600px', '380px'],
  185. id: 'playRecordFrame',
  186. title: '听取留言'
  187. , shade: 0
  188. , maxmin: true
  189. });
  190. }
  191. else {
  192. layer.open({
  193. type: 2,
  194. anim: 4,
  195. scrollbar: false,
  196. content: '/CallRecord/VoicePlay/?type=0&callid=' + callid,
  197. area: ['600px', '380px'],
  198. id: 'playRecordFrame',
  199. title: '听取录音'
  200. , shade: 0
  201. , maxmin: true
  202. });
  203. }
  204. });
  205. }
  206. function riskLevelData() {
  207. $.ajax({
  208. url: "/SystemManage/GetAllRiskLevelList",
  209. type: "get",
  210. async: false,//同步请求
  211. contentType: "application/json",
  212. dataType: "text",
  213. cache: false,
  214. success: function (thisResult) {
  215. if (eval('(' + thisResult + ')').msg == "成功") {
  216. $("#riskLevel").empty();
  217. $("#riskLevel").append("<option value='' ></option>");
  218. var data = eval('(' + thisResult + ')')
  219. $(data.data).each(function (i, n) {
  220. $('<option value="' + n.F_Id + '">' + n.F_LabelName + '</option>').appendTo($("#riskLevel"));
  221. })
  222. } else {
  223. layer.msg('失败');
  224. }
  225. },
  226. error: function (error) {
  227. return false;
  228. }
  229. });
  230. }
  231. </script>
  232. </body>
  233. <script type="text/html" id="barDemo">
  234. <a class="layui-btn layui-btn-primary layui-btn-xs" lay-event="view">查看详情</a>
  235. </script>
  236. <script src="/Content/js/WorkOrder/workorderalllist.js" charset="utf-8"></script>
  237. <script type="text/html" id="btnCallOut">
  238. {{# if(d.F_CUSTOMERTELEPHONE === ''||d.F_CUSTOMERTELEPHONE == null){ }}
  239. {{# } else { }}
  240. <i class="fa fa-phone-square" style="color:green; cursor:pointer;" onclick="top.PhoneCallOut(1, '{{d.F_CUSTOMERTELEPHONE}}');" title="拨打{{d.F_CUSTOMERTELEPHONE }}"></i>&nbsp;&nbsp;&nbsp;{{d.F_CUSTOMERTELEPHONE }}
  241. {{# } }}
  242. </script>
  243. <script type="text/html" id="btnPlay">
  244. {{# if(d.FilePath!=null&&d.FilePath!=""){ }}
  245. <i class="fa fa-headphones" style="color:blue; cursor:pointer;" onclick="Player('{{d.FilePath}}', '{{d.F_WORKORDERFROM}}');" title="听录音"></i>
  246. {{# } else { }}
  247. {{# } }}
  248. </script>
  249. <script type="text/html" id="F_OVERTIME">
  250. {{# if(d.F_OVERTIME !=""){ }}
  251. <span style ="color:red">{{d.F_OVERTIME}}</span>
  252. {{# } else { }}
  253. {{# } }}
  254. </script>
  255. </html>