地铁二期项目正式开始

ViewMyOrder.cshtml 21KB

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  1. @using YTSoft.BaseCallCenter.MVCWeb.Models;
  2. @using YTSoft.BaseCallCenter.Model;
  3. <link href="/Content/layui/css/layui.css" rel="stylesheet" />
  4. <script src="/Content/js/jquery-1.8.3.min.js"></script>
  5. <script src="/Content/layui/layui.js"></script>
  6. <link href="~/Content/css/workflow/workflow.css" rel="stylesheet" />
  7. <link href="/Content/layui/css/modules/layui-icon-extend/iconfont.css" type="text/css" rel=" stylesheet" />
  8. <link href="/Content/css/font-awesome/css/font-awesome.min.css" type="text/css" rel=" stylesheet" />
  9. <link href="/Content/css/callrecord/iconfont.css" rel="stylesheet" />
  10. @*<link href="/Content/css/workorder/eidtmyorder.css" rel="stylesheet" />*@
  11. <div style="height:99%;width:99%">
  12. <div class="rightSide" style=" height: 30px; line-height: 30px;background-color: #CCCEDB;font-weight: 700; padding-left: 10px;margin-bottom: 10px;">
  13. <input name="F_WORKORDERID" value="@Model.WorkOrderBaseModel.F_WORKORDERID" type="hidden" class="layui-input" />
  14. <input name="F_FORMID" value="@Model.WorkOrderBaseModel.F_FORMID" type="hidden" class="layui-input" />
  15. <input name="F_WORKORDERSTATEID" value="@Model.WorkOrderBaseModel.F_WORKORDERSTATEID" type="hidden" class="layui-input" />
  16. <input id="F_CODE" value="@Model.WorkOrderBaseModel.F_CODE" type="hidden" class="layui-input" />
  17. <input id="F_SERVICEWAY" value="@Model.WorkOrderBaseModel.F_SERVICEWAY" type="hidden" class="layui-input" />
  18. <div id="PrintA">
  19. <div>
  20. <div class="divTittle" style="height: 30px;line-height: 30px; background-color: #CCCEDB; font-weight: 700;padding-left: 10px;margin-bottom: 10px;">市民信息</div>
  21. <ul>
  22. <li class="layui-row layui-col-space5">
  23. <div class="layui-col-md4" style="list-style:none;">
  24. <label class="layui-form-label">姓名:</label>
  25. <span class="layui-form-label labelcontent">@Model.WorkOrderBaseModel.CustomerBaseModel.F_CustomerName</span>
  26. </div>
  27. <div class="layui-col-md4">
  28. <label class="layui-form-label">来电电话:</label>
  29. <span class="layui-form-label labelcontent">
  30. @if (!string.IsNullOrEmpty(Model.WorkOrderBaseModel.F_CUSTOMERTELEPHONE))
  31. {
  32. <i class="fa fa-phone-square" style="color:green; cursor:pointer;" onclick="top.PhoneCallOut(1, '@Model.WorkOrderBaseModel.F_CUSTOMERTELEPHONE');" title="拨打 @Model.WorkOrderBaseModel.F_CUSTOMERTELEPHONE"></i>
  33. }
  34. @Model.WorkOrderBaseModel.F_CUSTOMERTELEPHONE
  35. </span>
  36. </div>
  37. <div class="layui-col-md4">
  38. <label class="layui-form-label">回复电话:</label>
  39. <span class="layui-form-label labelcontent">
  40. @if (!string.IsNullOrEmpty(Model.WorkOrderBaseModel.CustomerBaseModel.F_Telephone))
  41. {
  42. <i class="fa fa-phone-square" style="color:green; cursor:pointer;" onclick="top.PhoneCallOut(1, '@Model.WorkOrderBaseModel.CustomerBaseModel.F_Telephone');" title="拨打 @Model.WorkOrderBaseModel.CustomerBaseModel.F_Telephone"></i>
  43. }@Model.WorkOrderBaseModel.CustomerBaseModel.F_Mobile
  44. </span>
  45. </div>
  46. </li>
  47. <li class="layui-row layui-col-space5">
  48. <div class="layui-col-md4">
  49. <label class="layui-form-label">性别:</label>
  50. <span class="layui-form-label labelcontent">
  51. @if (!string.IsNullOrEmpty(Model.WorkOrderBaseModel.CustomerBaseModel.F_Mobile))
  52. {
  53. <i class="fa fa-phone-square" style="color:green; cursor:pointer;" onclick="top.PhoneCallOut(1, '@Model.WorkOrderBaseModel.CustomerBaseModel.F_Mobile');" title="拨打 @Model.WorkOrderBaseModel.CustomerBaseModel.F_Mobile"></i>
  54. }@Model.WorkOrderBaseModel.CustomerBaseModel.F_CustomerPym
  55. </span>
  56. </div>
  57. <div class="layui-col-md4">
  58. <label class="layui-form-label">年龄段:</label>
  59. <span class="layui-form-label labelcontent">@Model.WorkOrderBaseModel.CustomerBaseModel.F_CustomerCode</span>
  60. </div>
  61. </li>
  62. <li class="layui-row layui-col-space5">
  63. <div class="layui-col-md4">
  64. <label class="layui-form-label">常进站:</label>
  65. <span class="layui-form-label DicSelect labelcontent">@Model.WorkOrderBaseModel.CustomerBaseModel.F_Fax</span>
  66. </div>
  67. <div class="layui-col-md4">
  68. <label class="layui-form-label">常出站:</label>
  69. <span class="layui-form-label DicSelect labelcontent">@Model.WorkOrderBaseModel.CustomerBaseModel.F_Email</span>
  70. </div>
  71. </li>
  72. </ul>
  73. </div>
  74. <div>
  75. <div class="divTittle" style="height: 30px;line-height: 30px; background-color: #CCCEDB; font-weight: 700;padding-left: 10px;margin-bottom: 10px;"> 详细信息</div>
  76. <ul>
  77. <li class="layui-row layui-col-space5">
  78. <div class="layui-col-md4">
  79. <label class="layui-form-label">坐席工号:</label>
  80. <span class="layui-form-label labelcontent">@Model.WorkOrderBaseModel.F_LINKMAN</span>
  81. </div>
  82. <div class="layui-col-md4">
  83. <label class="layui-form-label">坐席姓名:</label>
  84. <span class="layui-form-label labelcontent">@Model.WorkOrderBaseModel.F_REPAIRMANNAME</span>
  85. </div>
  86. </li>
  87. <li class="layui-row ">
  88. <div class="layui-col-md12">
  89. <label class="layui-form-label">概要:</label>
  90. @Model.WorkOrderBaseModel.F_RETURNVISITPROBLEM
  91. </div>
  92. </li>
  93. <li class="layui-row layui-col-space5">
  94. <div class="layui-col-md4">
  95. <label class="layui-form-label">业务类型:</label>
  96. <span class="layui-form-label labelcontent">@Model.WorkOrderBaseModel.F_ADSLACCOUNT</span>
  97. </div>
  98. <div class="layui-col-md4">
  99. <label class="layui-form-label">事发车站:</label>
  100. <span class="layui-form-label labelcontent">@Model.WorkOrderBaseModel.F_WORKORDERNAME</span>
  101. </div>
  102. </li>
  103. <li class="layui-row ">
  104. <div class="layui-col-md12">
  105. <label class="layui-form-label">内容:</label>
  106. @Model.WorkOrderBaseModel.F_CONTENT
  107. </div>
  108. </li>
  109. </ul>
  110. </div>
  111. @if (Model != null && Model.HistoryOrderList != null && Model.HistoryOrderList.Count > 0)
  112. {<div>
  113. <div class="divTittle" style="height: 30px;line-height: 30px; background-color: #CCCEDB; font-weight: 700;padding-left: 10px;margin-bottom: 10px;"> 历史处理方式</div>
  114. <ul class="layui-timeline">
  115. <li class="layui-timeline-item" style=" margin:20px">
  116. <i class="layui-icon layui-timeline-axis" style="top:5px;">&#xe63f;</i>
  117. <div class="layui-timeline-content layui-text">
  118. <h3 class="layui-timeline-title" style="font-size:14px; font-weight: bold">
  119. 1、<i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe60e;</i> 操作时间:@string.Format("{0:yyyy-MM-dd HH:mm:ss}", Model.HistoryOrderList[0].F_OPTDATE)<i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe60c;</i> 处理方式:转办 <i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe756;</i> 处理状态:已处理 <i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe612;</i> 处理人:@Model.WorkOrderBaseModel.F_REPAIRMANNAME
  120. </h3>
  121. @if (!string.IsNullOrEmpty(Model.WorkOrderBaseModel.F_RETURNVISITCONTENT))
  122. { <p>
  123. @Model.WorkOrderBaseModel.F_RETURNVISITCONTENT
  124. </p>
  125. }
  126. else
  127. {
  128. <p>
  129. </p>
  130. }
  131. </div>
  132. </li>
  133. @for (int i = 0; i < Model.HistoryOrderList.Count; i++)
  134. {
  135. <li class="layui-timeline-item" style=" margin:20px">
  136. <i class="layui-icon layui-timeline-axis" style="top:5px;">&#xe63f;</i>
  137. <div class="layui-timeline-content layui-text">
  138. @if (Model.HistoryOrderList[i].NeedReplayTime != null)
  139. {
  140. <h3 class="layui-timeline-title" style="font-size:14px;font-weight:bold">
  141. @(i + 2) 、<i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe60e;</i> 转派时间:@string.Format("{0:yyyy-MM-dd HH:mm:ss}", Model.HistoryOrderList[i].F_OPTDATE)<i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe60e;</i> 操作时间:@Model.HistoryOrderList[i].ReplayTimeFormat<i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe60c;</i> 处理方式:转办 <i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe756;</i> 处理状态:@Model.HistoryOrderList[i].F_StateName<i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe613;</i> 处理部门:@Model.HistoryOrderList[i].F_NEXTOWNERARRID <i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe612;</i> 处理人:@Model.HistoryOrderList[i].F_UserName <i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe60e;</i> 要求回复时间:@string.Format("{0:yyyy-MM-dd}", Model.HistoryOrderList[i].NeedReplayTime)
  142. </h3>
  143. }
  144. else
  145. {
  146. <h3 class="layui-timeline-title" style="font-size:14px; font-weight: bold">
  147. @(i + 2) 、<i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe60e;</i> 转派时间:@string.Format("{0:yyyy-MM-dd HH:mm:ss}", Model.HistoryOrderList[i].F_OPTDATE)<i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe60e;</i> 操作时间:@Model.HistoryOrderList[i].ReplayTimeFormat<i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe60c;</i> 处理方式:转办 <i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe756;</i> 处理状态:@Model.HistoryOrderList[i].F_StateName <i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe613;</i> 处理部门:@Model.HistoryOrderList[i].F_NEXTOWNERARRID <i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe612;</i> 处理人:@Model.HistoryOrderList[i].F_UserName <i class="layui-icon" style="font-size: 20px; color: #1E9FFF;">&#xe60e;</i> 要求回复时间:无
  148. </h3>
  149. }
  150. @if (!string.IsNullOrEmpty(Model.HistoryOrderList[i].F_REMARK))
  151. { <p>
  152. @Model.HistoryOrderList[i].F_REMARK
  153. </p>
  154. }
  155. else
  156. {
  157. <p>
  158. </p>
  159. }
  160. </div>
  161. </li>
  162. }
  163. </ul>
  164. </div>
  165. }
  166. else
  167. {
  168. <div>
  169. <div class="divTittle" style="height: 30px;line-height: 30px; background-color: #CCCEDB; font-weight: 700;padding-left: 10px;margin-bottom: 10px;"> 处理方式</div>
  170. <ul>
  171. <li class="layui-row ">
  172. <div class="layui-col-md12">
  173. <label class="layui-form-label">处理方式:</label>
  174. @if (Model != null && Model.GoTypeModelList != null && Model.GoTypeModelList.Count > 0)
  175. {
  176. foreach (T_Sys_DictionaryValue dicModel in Model.GoTypeModelList)
  177. {
  178. if (Model.WorkOrderBaseModel.F_WORKORDERTYPEID != null && Model.WorkOrderBaseModel.F_WORKORDERTYPEID > 0 && dicModel.F_ValueCode == Model.WorkOrderBaseModel.F_WORKORDERTYPEID.ToString())
  179. {
  180. @dicModel.F_Name
  181. }
  182. }
  183. }
  184. </div>
  185. </li>
  186. <li class="layui-row ">
  187. <div class="layui-col-md12">
  188. <label class="layui-form-label">回复:</label>
  189. @Model.WorkOrderBaseModel.F_RETURNVISITCONTENT
  190. </div>
  191. </li>
  192. </ul>
  193. </div>
  194. }
  195. @*@if (Model.WorkOrderBaseModel.F_RETURNVISITFLAG == 1)
  196. {*@
  197. <div>
  198. <div class="divTittle" style="height: 30px;line-height: 30px; background-color: #CCCEDB; font-weight: 700;padding-left: 10px;margin-bottom: 10px;"> 回访</div>
  199. <ul>
  200. <li class="layui-row layui-col-space5">
  201. <div class="layui-col-md4">
  202. <label class="layui-form-label">是否回访:</label>
  203. @if (Model.WorkOrderBaseModel.F_RETURNVISITFLAG == 1)
  204. {
  205. <span class="layui-form-label labelcontent"> 回访</span>
  206. }
  207. else
  208. {
  209. <span class="layui-form-label labelcontent"> 不回访</span>
  210. }
  211. </div>
  212. <div class="layui-col-md4">
  213. <label class="layui-form-label" style="width:120px;">计划回访时间:</label>
  214. @if (Model.WorkOrderBaseModel.F_RETURNVISITTIME != null)
  215. {
  216. <span class="layui-form-label labelcontent">@string.Format("{0:yyyy-MM-dd}", Model.WorkOrderBaseModel.F_RETURNVISITTIME)</span>
  217. }
  218. else
  219. {
  220. <span class="layui-form-label labelcontent">无</span>
  221. }
  222. </div>
  223. </li>
  224. <li class="layui-row layui-col-space5">
  225. <div class="layui-col-md4">
  226. <label class="layui-form-label">回访时间:</label>
  227. @if (Model.WorkOrderBaseModel.F_REMAINDERENDTIME != null)
  228. {
  229. <span class="layui-form-label labelcontent">@string.Format("{0:yyyy-MM-dd}", Model.WorkOrderBaseModel.F_REMAINDERENDTIME)</span>
  230. }
  231. else
  232. {
  233. <span class="layui-form-label labelcontent">无</span>
  234. }
  235. </div>
  236. <div class="layui-col-md4">
  237. <label class="layui-form-label" style="width:120px;">回访满意度:</label>
  238. @if (Model.WorkOrderBaseModel.F_RETURNVISITRESULT != null)
  239. {
  240. if (Model.WorkOrderBaseModel.F_RETURNVISITRESULT == 1)
  241. {
  242. <span class="layui-form-label labelcontent">满意</span>
  243. }
  244. else if (Model.WorkOrderBaseModel.F_RETURNVISITRESULT == 2)
  245. {
  246. <span class="layui-form-label labelcontent">一般</span>
  247. }
  248. else if (Model.WorkOrderBaseModel.F_RETURNVISITRESULT == 3)
  249. {
  250. <span class="layui-form-label labelcontent">不满意</span>
  251. }
  252. else
  253. {
  254. <span class="layui-form-label labelcontent">无</span>
  255. }
  256. }
  257. else
  258. {
  259. <span class="layui-form-label labelcontent">无</span>
  260. }
  261. </div>
  262. </li>
  263. <li class="layui-row ">
  264. <div class="layui-col-md12">
  265. <label class="layui-form-label">回访内容:</label>
  266. @Model.WorkOrderBaseModel.F_RETURNVISITOPINION
  267. </div>
  268. </li>
  269. </ul>
  270. </div>
  271. @*}*@
  272. </div>
  273. <div>
  274. <ul>
  275. <li class="layui-row">
  276. <div class="layui-col-md12 btndiv">
  277. <input type="button" class="layui-btn" onclick="javascript:AllAreaWord();" value="导出页面内容到Word">
  278. @if (@Model.WorkOrderBaseModel.F_REPAIRMANID > 2)
  279. {
  280. <input type="button" class="layui-btn" onclick="javascript: showCallDetails();" value="查看聊天记录">
  281. }
  282. </div>
  283. </li>
  284. </ul>
  285. </div>
  286. </div>
  287. </div>
  288. <script src="~/Content/js/jquery-1.8.3.min.js"></script>
  289. <script src="/Content/js/WorkOrder/editmyorder.js" type="text/javascript" charset="utf-8"></script>
  290. <script src="~/Content/js/FileSaver.js"></script>
  291. <script src="~/Content/js/worldExport.js"></script>
  292. <script type="text/javascript">
  293. //指定页面区域内容导入Word
  294. function AllAreaWord() {
  295. var fileName = $("#F_CODE").val() + "工单详情";
  296. $("#PrintA").wordExport(fileName); //fileName为导出的word文件的命名,content为要导出的html内容容器
  297. //html2canvas(document.getElementById("content"), {
  298. // onrendered: function (canvas) {
  299. // //通过html2canvas将html渲染成canvas,然后获取图片数据
  300. // var imgData = canvas.toDataURL('image/jpeg');
  301. // //初始化pdf,设置相应格式
  302. // var doc = new jsPDF("p", "mm", "a4");
  303. // doc.setFillColor(0, 0, 0);
  304. // //这里设置的是a4纸张尺寸
  305. // doc.addImage(imgData, 'JPEG', 0, 0, 210, 297);
  306. // //输出保存命名为content的pdf
  307. // doc.save('content.pdf');
  308. // }
  309. //});
  310. }
  311. function showCallDetails() {
  312. var callRecord = $("#F_SERVICEWAY").val();
  313. if (callRecord != null && callRecord != "") {
  314. var url = "http://zzmetro-kf.sujie-china.com/order/" + callRecord;
  315. window.open(url, "聊天记录");
  316. }
  317. else
  318. {
  319. layer.msg('暂无聊天记录!', { icon: 5, time: 2000 });
  320. }
  321. }
  322. </script>