地铁二期项目正式开始

ReportController.cs 467KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500501502503504505506507508509510511512513514515516517518519520521522523524525526527528529530531532533534535536537538539540541542543544545546547548549550551552553554555556557558559560561562563564565566567568569570571572573574575576577578579580581582583584585586587588589590591592593594595596597598599600601602603604605606607608609610611612613614615616617618619620621622623624625626627628629630631632633634635636637638639640641642643644645646647648649650651652653654655656657658659660661662663664665666667668669670671672673674675676677678679680681682683684685686687688689690691692693694695696697698699700701702703704705706707708709710711712713714715716717718719720721722723724725726727728729730731732733734735736737738739740741742743744745746747748749750751752753754755756757758759760761762763764765766767768769770771772773774775776777778779780781782783784785786787788789790791792793794795796797798799800801802803804805806807808809810811812813814815816817818819820821822823824825826827828829830831832833834835836837838839840841842843844845846847848849850851852853854855856857858859860861862863864865866867868869870871872873874875876877878879880881882883884885886887888889890891892893894895896897898899900901902903904905906907908909910911912913914915916917918919920921922923924925926927928929930931932933934935936937938939940941942943944945946947948949950951952953954955956957958959960961962963964965966967968969970971972973974975976977978979980981982983984985986987988989990991992993994995996997998999100010011002100310041005100610071008100910101011101210131014101510161017101810191020102110221023102410251026102710281029103010311032103310341035103610371038103910401041104210431044104510461047104810491050105110521053105410551056105710581059106010611062106310641065106610671068106910701071107210731074107510761077107810791080108110821083108410851086108710881089109010911092109310941095109610971098109911001101110211031104110511061107110811091110111111121113111411151116111711181119112011211122112311241125112611271128112911301131113211331134113511361137113811391140114111421143114411451146114711481149115011511152115311541155115611571158115911601161116211631164116511661167116811691170117111721173117411751176117711781179118011811182118311841185118611871188118911901191119211931194119511961197119811991200120112021203120412051206120712081209121012111212121312141215121612171218121912201221122212231224122512261227122812291230123112321233123412351236123712381239124012411242124312441245124612471248124912501251125212531254125512561257125812591260126112621263126412651266126712681269127012711272127312741275127612771278127912801281128212831284128512861287128812891290129112921293129412951296129712981299130013011302130313041305130613071308130913101311131213131314131513161317131813191320132113221323132413251326132713281329133013311332133313341335133613371338133913401341134213431344134513461347134813491350135113521353135413551356135713581359136013611362136313641365136613671368136913701371137213731374137513761377137813791380138113821383138413851386138713881389139013911392139313941395139613971398139914001401140214031404140514061407140814091410141114121413141414151416141714181419142014211422142314241425142614271428142914301431143214331434143514361437143814391440144114421443144414451446144714481449145014511452145314541455145614571458145914601461146214631464146514661467146814691470147114721473147414751476147714781479148014811482148314841485148614871488148914901491149214931494149514961497149814991500150115021503150415051506150715081509151015111512151315141515151615171518151915201521152215231524152515261527152815291530153115321533153415351536153715381539154015411542154315441545154615471548154915501551155215531554155515561557155815591560156115621563156415651566156715681569157015711572157315741575157615771578157915801581158215831584158515861587158815891590159115921593159415951596159715981599160016011602160316041605160616071608160916101611161216131614161516161617161816191620162116221623162416251626162716281629163016311632163316341635163616371638163916401641164216431644164516461647164816491650165116521653165416551656165716581659166016611662166316641665166616671668166916701671167216731674167516761677167816791680168116821683168416851686168716881689169016911692169316941695169616971698169917001701170217031704170517061707170817091710171117121713171417151716171717181719172017211722172317241725172617271728172917301731173217331734173517361737173817391740174117421743174417451746174717481749175017511752175317541755175617571758175917601761176217631764176517661767176817691770177117721773177417751776177717781779178017811782178317841785178617871788178917901791179217931794179517961797179817991800180118021803180418051806180718081809181018111812181318141815181618171818181918201821182218231824182518261827182818291830183118321833183418351836183718381839184018411842184318441845184618471848184918501851185218531854185518561857185818591860186118621863186418651866186718681869187018711872187318741875187618771878187918801881188218831884188518861887188818891890189118921893189418951896189718981899190019011902190319041905190619071908190919101911191219131914191519161917191819191920192119221923192419251926192719281929193019311932193319341935193619371938193919401941194219431944194519461947194819491950195119521953195419551956195719581959196019611962196319641965196619671968196919701971197219731974197519761977197819791980198119821983198419851986198719881989199019911992199319941995199619971998199920002001200220032004200520062007200820092010201120122013201420152016201720182019202020212022202320242025202620272028202920302031203220332034203520362037203820392040204120422043204420452046204720482049205020512052205320542055205620572058205920602061206220632064206520662067206820692070207120722073207420752076207720782079208020812082208320842085208620872088208920902091209220932094209520962097209820992100210121022103210421052106210721082109211021112112211321142115211621172118211921202121212221232124212521262127212821292130213121322133213421352136213721382139214021412142214321442145214621472148214921502151215221532154215521562157215821592160216121622163216421652166216721682169217021712172217321742175217621772178217921802181218221832184218521862187218821892190219121922193219421952196219721982199220022012202220322042205220622072208220922102211221222132214221522162217221822192220222122222223222422252226222722282229223022312232223322342235223622372238223922402241224222432244224522462247224822492250225122522253225422552256225722582259226022612262226322642265226622672268226922702271227222732274227522762277227822792280228122822283228422852286228722882289229022912292229322942295229622972298229923002301230223032304230523062307230823092310231123122313231423152316231723182319232023212322232323242325232623272328232923302331233223332334233523362337233823392340234123422343234423452346234723482349235023512352235323542355235623572358235923602361236223632364236523662367236823692370237123722373237423752376237723782379238023812382238323842385238623872388238923902391239223932394239523962397239823992400240124022403240424052406240724082409241024112412241324142415241624172418241924202421242224232424242524262427242824292430243124322433243424352436243724382439244024412442244324442445244624472448244924502451245224532454245524562457245824592460246124622463246424652466246724682469247024712472247324742475247624772478247924802481248224832484248524862487248824892490249124922493249424952496249724982499250025012502250325042505250625072508250925102511251225132514251525162517251825192520252125222523252425252526252725282529253025312532253325342535253625372538253925402541254225432544254525462547254825492550255125522553255425552556255725582559256025612562256325642565256625672568256925702571257225732574257525762577257825792580258125822583258425852586258725882589259025912592259325942595259625972598259926002601260226032604260526062607260826092610261126122613261426152616261726182619262026212622262326242625262626272628262926302631263226332634263526362637263826392640264126422643264426452646264726482649265026512652265326542655265626572658265926602661266226632664266526662667266826692670267126722673267426752676267726782679268026812682268326842685268626872688268926902691269226932694269526962697269826992700270127022703270427052706270727082709271027112712271327142715271627172718271927202721272227232724272527262727272827292730273127322733273427352736273727382739274027412742274327442745274627472748274927502751275227532754275527562757275827592760276127622763276427652766276727682769277027712772277327742775277627772778277927802781278227832784278527862787278827892790279127922793279427952796279727982799280028012802280328042805280628072808280928102811281228132814281528162817281828192820282128222823282428252826282728282829283028312832283328342835283628372838283928402841284228432844284528462847284828492850285128522853285428552856285728582859286028612862286328642865286628672868286928702871287228732874287528762877287828792880288128822883288428852886288728882889289028912892289328942895289628972898289929002901290229032904290529062907290829092910291129122913291429152916291729182919292029212922292329242925292629272928292929302931293229332934293529362937293829392940294129422943294429452946294729482949295029512952295329542955295629572958295929602961296229632964296529662967296829692970297129722973297429752976297729782979298029812982298329842985298629872988298929902991299229932994299529962997299829993000300130023003300430053006300730083009301030113012301330143015301630173018301930203021302230233024302530263027302830293030303130323033303430353036303730383039304030413042304330443045304630473048304930503051305230533054305530563057305830593060306130623063306430653066306730683069307030713072307330743075307630773078307930803081308230833084308530863087308830893090309130923093309430953096309730983099310031013102310331043105310631073108310931103111311231133114311531163117311831193120312131223123312431253126312731283129313031313132313331343135313631373138313931403141314231433144314531463147314831493150315131523153315431553156315731583159316031613162316331643165316631673168316931703171317231733174317531763177317831793180318131823183318431853186318731883189319031913192319331943195319631973198319932003201320232033204320532063207320832093210321132123213321432153216321732183219322032213222322332243225322632273228322932303231323232333234323532363237323832393240324132423243324432453246324732483249325032513252325332543255325632573258325932603261326232633264326532663267326832693270327132723273327432753276327732783279328032813282328332843285328632873288328932903291329232933294329532963297329832993300330133023303330433053306330733083309331033113312331333143315331633173318331933203321332233233324332533263327332833293330333133323333333433353336333733383339334033413342334333443345334633473348334933503351335233533354335533563357335833593360336133623363336433653366336733683369337033713372337333743375337633773378337933803381338233833384338533863387338833893390339133923393339433953396339733983399340034013402340334043405340634073408340934103411341234133414341534163417341834193420342134223423342434253426342734283429343034313432343334343435343634373438343934403441344234433444344534463447344834493450345134523453345434553456345734583459346034613462346334643465346634673468346934703471347234733474347534763477347834793480348134823483348434853486348734883489349034913492349334943495349634973498349935003501350235033504350535063507350835093510351135123513351435153516351735183519352035213522352335243525352635273528352935303531353235333534353535363537353835393540354135423543354435453546354735483549355035513552355335543555355635573558355935603561356235633564356535663567356835693570357135723573357435753576357735783579358035813582358335843585358635873588358935903591359235933594359535963597359835993600360136023603360436053606360736083609361036113612361336143615361636173618361936203621362236233624362536263627362836293630363136323633363436353636363736383639364036413642364336443645364636473648364936503651365236533654365536563657365836593660366136623663366436653666366736683669367036713672367336743675367636773678367936803681368236833684368536863687368836893690369136923693369436953696369736983699370037013702370337043705370637073708370937103711371237133714371537163717371837193720372137223723372437253726372737283729373037313732373337343735373637373738373937403741374237433744374537463747374837493750375137523753375437553756375737583759376037613762376337643765376637673768376937703771377237733774377537763777377837793780378137823783378437853786378737883789379037913792379337943795379637973798379938003801380238033804380538063807380838093810381138123813381438153816381738183819382038213822382338243825382638273828382938303831383238333834383538363837383838393840384138423843384438453846384738483849385038513852385338543855385638573858385938603861386238633864386538663867386838693870387138723873387438753876387738783879388038813882388338843885388638873888388938903891389238933894389538963897389838993900390139023903390439053906390739083909391039113912391339143915391639173918391939203921392239233924392539263927392839293930393139323933393439353936393739383939394039413942394339443945394639473948394939503951395239533954395539563957395839593960396139623963396439653966396739683969397039713972397339743975397639773978397939803981398239833984398539863987398839893990399139923993399439953996399739983999400040014002400340044005400640074008400940104011401240134014401540164017401840194020402140224023402440254026402740284029403040314032403340344035403640374038403940404041404240434044404540464047404840494050405140524053405440554056405740584059406040614062406340644065406640674068406940704071407240734074407540764077407840794080408140824083408440854086408740884089409040914092409340944095409640974098409941004101410241034104410541064107410841094110411141124113411441154116411741184119412041214122412341244125412641274128412941304131413241334134413541364137413841394140414141424143414441454146414741484149415041514152415341544155415641574158415941604161416241634164416541664167416841694170417141724173417441754176417741784179418041814182418341844185418641874188418941904191419241934194419541964197419841994200420142024203420442054206420742084209421042114212421342144215421642174218421942204221422242234224422542264227422842294230423142324233423442354236423742384239424042414242424342444245424642474248424942504251425242534254425542564257425842594260426142624263426442654266426742684269427042714272427342744275427642774278427942804281428242834284428542864287428842894290429142924293429442954296429742984299430043014302430343044305430643074308430943104311431243134314431543164317431843194320432143224323432443254326432743284329433043314332433343344335433643374338433943404341434243434344434543464347434843494350435143524353435443554356435743584359436043614362436343644365436643674368436943704371437243734374437543764377437843794380438143824383438443854386438743884389439043914392439343944395439643974398439944004401440244034404440544064407440844094410441144124413441444154416441744184419442044214422442344244425442644274428442944304431443244334434443544364437443844394440444144424443444444454446444744484449445044514452445344544455445644574458445944604461446244634464446544664467446844694470447144724473447444754476447744784479448044814482448344844485448644874488448944904491449244934494449544964497449844994500450145024503450445054506450745084509451045114512451345144515451645174518451945204521452245234524452545264527452845294530453145324533453445354536453745384539454045414542454345444545454645474548454945504551455245534554455545564557455845594560456145624563456445654566456745684569457045714572457345744575457645774578457945804581458245834584458545864587458845894590459145924593459445954596459745984599460046014602460346044605460646074608460946104611461246134614461546164617461846194620462146224623462446254626462746284629463046314632463346344635463646374638463946404641464246434644464546464647464846494650465146524653465446554656465746584659466046614662466346644665466646674668466946704671467246734674467546764677467846794680468146824683468446854686468746884689469046914692469346944695469646974698469947004701470247034704470547064707470847094710471147124713471447154716471747184719472047214722472347244725472647274728472947304731473247334734473547364737473847394740474147424743474447454746474747484749475047514752475347544755475647574758475947604761476247634764476547664767476847694770477147724773477447754776477747784779478047814782478347844785478647874788478947904791479247934794479547964797479847994800480148024803480448054806480748084809481048114812481348144815481648174818481948204821482248234824482548264827482848294830483148324833483448354836483748384839484048414842484348444845484648474848484948504851485248534854485548564857485848594860486148624863486448654866486748684869487048714872487348744875487648774878487948804881488248834884488548864887488848894890489148924893489448954896489748984899490049014902490349044905490649074908490949104911491249134914491549164917491849194920492149224923492449254926492749284929493049314932493349344935493649374938493949404941494249434944494549464947494849494950495149524953495449554956495749584959496049614962496349644965496649674968496949704971497249734974497549764977497849794980498149824983498449854986498749884989499049914992499349944995499649974998499950005001500250035004500550065007500850095010501150125013501450155016501750185019502050215022502350245025502650275028502950305031503250335034503550365037503850395040504150425043504450455046504750485049505050515052505350545055505650575058505950605061506250635064506550665067506850695070507150725073507450755076507750785079508050815082508350845085508650875088508950905091509250935094509550965097509850995100510151025103510451055106510751085109511051115112511351145115511651175118511951205121512251235124512551265127512851295130513151325133513451355136513751385139514051415142514351445145514651475148514951505151515251535154515551565157515851595160516151625163516451655166516751685169517051715172517351745175517651775178517951805181518251835184518551865187518851895190519151925193519451955196519751985199520052015202520352045205520652075208520952105211521252135214521552165217521852195220522152225223522452255226522752285229523052315232523352345235523652375238523952405241524252435244524552465247524852495250525152525253525452555256525752585259526052615262526352645265526652675268526952705271527252735274527552765277527852795280528152825283528452855286528752885289529052915292529352945295529652975298529953005301530253035304530553065307530853095310531153125313531453155316531753185319532053215322532353245325532653275328532953305331533253335334533553365337533853395340534153425343534453455346534753485349535053515352535353545355535653575358535953605361536253635364536553665367536853695370537153725373537453755376537753785379538053815382538353845385538653875388538953905391539253935394539553965397539853995400540154025403540454055406540754085409541054115412541354145415541654175418541954205421542254235424542554265427542854295430543154325433543454355436543754385439544054415442544354445445544654475448544954505451545254535454545554565457545854595460546154625463546454655466546754685469547054715472547354745475547654775478547954805481548254835484548554865487548854895490549154925493549454955496549754985499550055015502550355045505550655075508550955105511551255135514551555165517551855195520552155225523552455255526552755285529553055315532553355345535553655375538553955405541554255435544554555465547554855495550555155525553555455555556555755585559556055615562556355645565556655675568556955705571557255735574557555765577557855795580558155825583558455855586558755885589559055915592559355945595559655975598559956005601560256035604560556065607560856095610561156125613561456155616561756185619562056215622562356245625562656275628562956305631563256335634563556365637563856395640564156425643564456455646564756485649565056515652565356545655565656575658565956605661566256635664566556665667566856695670567156725673567456755676567756785679568056815682568356845685568656875688568956905691569256935694569556965697569856995700570157025703570457055706570757085709571057115712571357145715571657175718571957205721572257235724572557265727572857295730573157325733573457355736573757385739574057415742574357445745574657475748574957505751575257535754575557565757575857595760576157625763576457655766576757685769577057715772577357745775577657775778577957805781578257835784578557865787578857895790579157925793579457955796579757985799580058015802580358045805580658075808580958105811581258135814581558165817581858195820582158225823582458255826582758285829583058315832583358345835583658375838583958405841584258435844584558465847584858495850585158525853585458555856585758585859586058615862586358645865586658675868586958705871587258735874587558765877587858795880588158825883588458855886588758885889589058915892589358945895589658975898589959005901590259035904590559065907590859095910591159125913591459155916591759185919592059215922592359245925592659275928592959305931593259335934593559365937593859395940594159425943594459455946594759485949595059515952595359545955595659575958595959605961596259635964596559665967596859695970597159725973597459755976597759785979598059815982598359845985598659875988598959905991599259935994599559965997599859996000600160026003600460056006600760086009601060116012601360146015601660176018601960206021602260236024602560266027602860296030603160326033603460356036603760386039604060416042604360446045604660476048604960506051605260536054605560566057605860596060606160626063606460656066606760686069607060716072607360746075607660776078607960806081608260836084608560866087608860896090609160926093609460956096609760986099610061016102610361046105610661076108610961106111611261136114611561166117611861196120612161226123612461256126612761286129613061316132613361346135613661376138613961406141614261436144614561466147614861496150615161526153615461556156615761586159616061616162616361646165616661676168616961706171617261736174617561766177617861796180618161826183618461856186618761886189619061916192619361946195619661976198619962006201620262036204620562066207620862096210621162126213621462156216621762186219622062216222622362246225622662276228622962306231623262336234623562366237623862396240624162426243624462456246624762486249625062516252625362546255625662576258625962606261626262636264626562666267626862696270627162726273627462756276627762786279628062816282628362846285628662876288628962906291629262936294629562966297629862996300630163026303630463056306630763086309631063116312631363146315631663176318631963206321632263236324632563266327632863296330633163326333633463356336633763386339634063416342634363446345634663476348634963506351635263536354635563566357635863596360636163626363636463656366636763686369637063716372637363746375637663776378637963806381638263836384638563866387638863896390639163926393639463956396639763986399640064016402640364046405640664076408640964106411641264136414641564166417641864196420642164226423642464256426642764286429643064316432643364346435643664376438643964406441644264436444644564466447644864496450645164526453645464556456645764586459646064616462646364646465646664676468646964706471647264736474647564766477647864796480648164826483648464856486648764886489649064916492649364946495649664976498649965006501650265036504650565066507650865096510651165126513651465156516651765186519652065216522652365246525652665276528652965306531653265336534653565366537653865396540654165426543654465456546654765486549655065516552655365546555655665576558655965606561656265636564656565666567656865696570657165726573657465756576657765786579658065816582658365846585658665876588658965906591659265936594659565966597659865996600660166026603660466056606660766086609661066116612661366146615661666176618661966206621662266236624662566266627662866296630663166326633663466356636663766386639664066416642664366446645664666476648664966506651665266536654665566566657665866596660666166626663666466656666666766686669667066716672667366746675667666776678667966806681668266836684668566866687668866896690669166926693669466956696669766986699670067016702670367046705670667076708670967106711671267136714671567166717671867196720672167226723672467256726672767286729673067316732673367346735673667376738673967406741674267436744674567466747674867496750675167526753675467556756675767586759676067616762676367646765676667676768676967706771677267736774677567766777677867796780678167826783678467856786678767886789679067916792679367946795679667976798679968006801680268036804680568066807680868096810681168126813681468156816681768186819682068216822682368246825682668276828682968306831683268336834683568366837683868396840684168426843684468456846684768486849685068516852685368546855685668576858685968606861686268636864686568666867686868696870687168726873687468756876687768786879688068816882688368846885688668876888688968906891689268936894689568966897689868996900690169026903690469056906690769086909691069116912691369146915691669176918691969206921692269236924692569266927692869296930693169326933693469356936693769386939694069416942694369446945694669476948694969506951695269536954695569566957695869596960696169626963696469656966696769686969697069716972697369746975697669776978697969806981698269836984698569866987698869896990699169926993699469956996699769986999700070017002700370047005700670077008700970107011701270137014701570167017701870197020702170227023702470257026702770287029703070317032703370347035703670377038703970407041704270437044704570467047704870497050705170527053705470557056705770587059706070617062706370647065706670677068706970707071707270737074707570767077707870797080708170827083708470857086708770887089709070917092709370947095709670977098709971007101710271037104710571067107710871097110711171127113711471157116711771187119712071217122712371247125712671277128712971307131713271337134713571367137713871397140714171427143714471457146714771487149715071517152715371547155715671577158715971607161716271637164716571667167716871697170717171727173717471757176717771787179718071817182718371847185718671877188718971907191719271937194719571967197719871997200720172027203720472057206720772087209721072117212721372147215721672177218721972207221722272237224722572267227722872297230723172327233723472357236723772387239724072417242724372447245724672477248724972507251725272537254725572567257725872597260726172627263726472657266726772687269727072717272727372747275727672777278727972807281728272837284728572867287728872897290729172927293729472957296729772987299730073017302730373047305730673077308730973107311731273137314731573167317731873197320732173227323732473257326732773287329733073317332733373347335733673377338733973407341734273437344734573467347734873497350735173527353735473557356735773587359736073617362736373647365736673677368736973707371737273737374737573767377737873797380738173827383738473857386738773887389739073917392739373947395739673977398739974007401740274037404740574067407740874097410741174127413741474157416741774187419742074217422742374247425742674277428742974307431743274337434743574367437743874397440744174427443744474457446744774487449745074517452745374547455745674577458745974607461746274637464746574667467746874697470747174727473747474757476747774787479748074817482748374847485748674877488748974907491749274937494749574967497749874997500750175027503750475057506750775087509751075117512751375147515751675177518751975207521752275237524752575267527752875297530753175327533753475357536753775387539754075417542754375447545754675477548754975507551755275537554755575567557755875597560756175627563756475657566756775687569757075717572757375747575757675777578757975807581758275837584758575867587758875897590759175927593759475957596759775987599760076017602760376047605760676077608760976107611761276137614761576167617761876197620762176227623762476257626762776287629763076317632763376347635763676377638763976407641764276437644764576467647764876497650765176527653765476557656765776587659766076617662766376647665766676677668766976707671767276737674767576767677767876797680768176827683768476857686768776887689769076917692769376947695769676977698769977007701770277037704770577067707770877097710771177127713771477157716771777187719772077217722772377247725772677277728772977307731773277337734773577367737773877397740774177427743774477457746774777487749775077517752775377547755775677577758775977607761776277637764776577667767776877697770777177727773777477757776777777787779778077817782778377847785778677877788778977907791779277937794779577967797779877997800780178027803780478057806780778087809781078117812781378147815781678177818781978207821782278237824782578267827782878297830783178327833783478357836783778387839784078417842784378447845784678477848784978507851785278537854785578567857785878597860786178627863786478657866786778687869787078717872787378747875787678777878787978807881788278837884788578867887788878897890789178927893789478957896789778987899790079017902790379047905790679077908790979107911791279137914791579167917791879197920792179227923792479257926792779287929793079317932793379347935793679377938793979407941794279437944794579467947794879497950795179527953795479557956795779587959796079617962796379647965796679677968796979707971797279737974797579767977797879797980798179827983798479857986798779887989799079917992799379947995799679977998799980008001800280038004800580068007800880098010801180128013801480158016801780188019802080218022802380248025802680278028802980308031803280338034803580368037803880398040804180428043804480458046804780488049805080518052805380548055805680578058805980608061806280638064806580668067806880698070807180728073807480758076807780788079808080818082808380848085808680878088808980908091809280938094809580968097809880998100810181028103810481058106810781088109811081118112811381148115811681178118811981208121812281238124812581268127812881298130813181328133813481358136813781388139814081418142814381448145814681478148814981508151815281538154815581568157815881598160816181628163816481658166816781688169817081718172817381748175817681778178817981808181818281838184818581868187818881898190819181928193819481958196819781988199820082018202820382048205820682078208820982108211821282138214821582168217821882198220822182228223822482258226822782288229823082318232823382348235823682378238823982408241824282438244824582468247824882498250825182528253825482558256825782588259826082618262826382648265826682678268826982708271827282738274827582768277827882798280828182828283828482858286828782888289829082918292829382948295829682978298829983008301830283038304830583068307830883098310831183128313831483158316831783188319832083218322832383248325832683278328832983308331833283338334833583368337833883398340834183428343834483458346834783488349835083518352835383548355835683578358835983608361836283638364836583668367836883698370837183728373837483758376837783788379838083818382838383848385838683878388838983908391839283938394839583968397839883998400840184028403840484058406840784088409841084118412841384148415841684178418841984208421842284238424842584268427842884298430843184328433843484358436843784388439844084418442844384448445844684478448844984508451845284538454845584568457845884598460846184628463846484658466846784688469847084718472847384748475847684778478847984808481848284838484848584868487848884898490849184928493849484958496849784988499850085018502850385048505850685078508850985108511851285138514851585168517851885198520852185228523852485258526852785288529853085318532853385348535853685378538853985408541854285438544854585468547854885498550855185528553855485558556855785588559856085618562856385648565856685678568856985708571857285738574857585768577857885798580858185828583858485858586858785888589859085918592859385948595859685978598859986008601860286038604860586068607860886098610861186128613861486158616861786188619862086218622862386248625862686278628862986308631863286338634863586368637863886398640864186428643864486458646864786488649865086518652865386548655865686578658865986608661866286638664866586668667866886698670867186728673867486758676867786788679868086818682868386848685868686878688868986908691869286938694869586968697869886998700870187028703870487058706870787088709871087118712871387148715871687178718871987208721872287238724872587268727872887298730873187328733873487358736873787388739874087418742874387448745874687478748874987508751875287538754875587568757875887598760876187628763876487658766876787688769877087718772877387748775877687778778877987808781878287838784878587868787878887898790879187928793879487958796879787988799880088018802880388048805880688078808880988108811881288138814881588168817881888198820882188228823882488258826882788288829883088318832883388348835883688378838883988408841884288438844884588468847884888498850885188528853885488558856885788588859886088618862886388648865886688678868886988708871887288738874887588768877887888798880888188828883888488858886888788888889889088918892889388948895889688978898889989008901890289038904890589068907890889098910891189128913891489158916891789188919892089218922892389248925892689278928892989308931893289338934893589368937893889398940894189428943894489458946894789488949895089518952895389548955895689578958895989608961896289638964896589668967896889698970897189728973897489758976897789788979898089818982898389848985898689878988898989908991899289938994899589968997899889999000900190029003900490059006900790089009901090119012901390149015901690179018901990209021902290239024902590269027902890299030903190329033903490359036903790389039904090419042904390449045904690479048904990509051905290539054905590569057905890599060906190629063906490659066906790689069907090719072907390749075907690779078907990809081908290839084908590869087908890899090909190929093909490959096909790989099910091019102910391049105910691079108910991109111911291139114911591169117911891199120912191229123912491259126912791289129913091319132913391349135913691379138913991409141914291439144914591469147914891499150915191529153915491559156915791589159916091619162916391649165916691679168916991709171917291739174917591769177917891799180918191829183918491859186918791889189919091919192919391949195919691979198919992009201920292039204920592069207920892099210921192129213921492159216921792189219922092219222922392249225922692279228922992309231923292339234923592369237923892399240924192429243924492459246924792489249925092519252925392549255925692579258925992609261926292639264926592669267926892699270927192729273927492759276927792789279928092819282928392849285928692879288928992909291929292939294929592969297929892999300930193029303930493059306930793089309931093119312931393149315931693179318931993209321932293239324932593269327932893299330933193329333933493359336933793389339934093419342934393449345934693479348934993509351935293539354935593569357935893599360936193629363936493659366936793689369937093719372937393749375937693779378937993809381938293839384938593869387938893899390939193929393939493959396939793989399940094019402940394049405940694079408940994109411941294139414941594169417941894199420942194229423942494259426942794289429943094319432943394349435943694379438943994409441944294439444944594469447944894499450945194529453945494559456945794589459946094619462946394649465946694679468946994709471947294739474947594769477947894799480948194829483948494859486948794889489949094919492949394949495949694979498949995009501950295039504950595069507950895099510951195129513951495159516951795189519952095219522952395249525952695279528952995309531953295339534953595369537953895399540954195429543954495459546954795489549955095519552955395549555955695579558955995609561956295639564956595669567956895699570957195729573957495759576957795789579958095819582958395849585958695879588958995909591959295939594959595969597959895999600960196029603960496059606960796089609961096119612961396149615961696179618961996209621962296239624962596269627962896299630963196329633963496359636963796389639964096419642964396449645964696479648964996509651965296539654965596569657965896599660966196629663966496659666966796689669967096719672967396749675967696779678967996809681968296839684968596869687968896899690969196929693969496959696969796989699970097019702970397049705970697079708970997109711
  1. using Newtonsoft.Json;
  2. using Newtonsoft.Json.Linq;
  3. using System;
  4. using System.Collections.Generic;
  5. using System.Data;
  6. using System.IO;
  7. using System.Linq;
  8. using System.Text;
  9. using System.Web;
  10. using System.Web.Mvc;
  11. using System.Web.Script.Serialization;
  12. using YTSoft.BaseCallCenter.Model;
  13. using YTSoft.BaseCallCenter.MVCWeb.Commons;
  14. using YTSoft.BaseCallCenter.MVCWeb.Models;
  15. using YTSoft.Common;
  16. namespace YTSoft.BaseCallCenter.MVCWeb.Controllers
  17. {
  18. public class ReportController : Controller
  19. {
  20. BLL.T_Call_CallRecords recordBLL = new BLL.T_Call_CallRecords();
  21. int rxzhj = 0;
  22. int wxzhj = 0;
  23. int wbzhj = 0;
  24. //
  25. // GET: /Report/
  26. public ActionResult Index()
  27. {
  28. return View();
  29. }
  30. //
  31. // 主页面来电类型比例分析
  32. public ActionResult IndexCenterCallPre(string type, string strdate)
  33. {
  34. string res = "0^0";
  35. int c1 = 0;//自助服务
  36. int c2 = 0;//人工服务
  37. int count = 0;//总数
  38. DataTable dt = new DataTable();
  39. Models.WorkOrderPieModel model = new Models.WorkOrderPieModel();
  40. model.PieTypeArrName = "[]";
  41. model.PieDataJson = "[]";
  42. string sql = "";
  43. try
  44. {
  45. //查询按钮
  46. if (!string.IsNullOrEmpty(strdate))
  47. {
  48. string startdate = strdate.Split('~')[0].Trim();
  49. string enddate = strdate.Split('~')[1].Trim();
  50. sql += " and F_CREATEDATE>= '" + startdate.Trim()+"'" ;
  51. sql += " and F_CREATEDATE<= '" + enddate.Trim() + "'";
  52. }
  53. dt = new YTSoft.BaseCallCenter.BLL.T_Wo_WorkOrderBase().GetList("1=1 " + sql + " order by F_WORKORDERTYPEID").Tables[0];
  54. if (dt != null)
  55. {
  56. #region
  57. count = dt.Rows.Count;
  58. c1 = dt.Select("F_WORKORDERTYPEID=1 ").Length;
  59. c2 = count - c1;
  60. model.PieTypeArrName = "['自助服务'";
  61. model.PieDataJson = "[{ value:" + c1 + ",name: '自助服务'}";
  62. model.PieTypeArrName += ",'人工服务']";
  63. model.PieDataJson += ",{value:" + c2 + ",name: '人工服务'}]";
  64. #endregion
  65. }
  66. }
  67. catch (Exception err)
  68. {
  69. }
  70. finally
  71. {
  72. dt.Clear();
  73. dt.Dispose();
  74. res = c1.ToString() + "^" + c2.ToString();
  75. }
  76. return View(model);
  77. }
  78. //
  79. // 主页面工单类型比例分析
  80. public ActionResult IndexCenterWorkOrderPre(string type, string strdate)
  81. {
  82. Models.WorkOrderPieModel model = new Models.WorkOrderPieModel();
  83. model.PieTypeArrName = "[]";
  84. model.PieDataJson = "[]";
  85. DataTable dt = new DataTable();
  86. try
  87. {
  88. string startdate = strdate.Split('~')[0].Trim();
  89. string enddate = strdate.Split('~')[1].Trim();
  90. List<Model.T_Wo_WorkOrderType> namelist = new BLL.T_Wo_WorkOrderType().GetModelList(" F_ParentId=1 ");
  91. if (namelist != null)
  92. {
  93. dt = new BLL.T_Wo_WorkOrderBase().GetList(" F_CREATEDATE>='"+ startdate +"'"+ "and F_CREATEDATE <='"+ enddate+"'").Tables[0];
  94. string arrname = "";
  95. string arrjson = "";//{ value: 31, name: '咨询' },
  96. int i = 0;
  97. int count = 0;
  98. foreach (Model.T_Wo_WorkOrderType m in namelist)
  99. {
  100. count = dt.Select("F_FILEFLAG=" + m.F_WorkOrderTypeId.ToString() + "").Length;
  101. if (i == 0)
  102. {
  103. arrname += "'" + m.F_Name.Trim() + "'";
  104. arrjson += "{ value: " + count.ToString() + ", name: '" + m.F_Name.Trim() + "' }";
  105. }
  106. else
  107. {
  108. arrname += ",'" + m.F_Name.Trim() + "'";
  109. arrjson += ",{ value: " + count.ToString() + ", name: '" + m.F_Name.Trim() + "' }";
  110. }
  111. i++;
  112. }
  113. model.PieTypeArrName = "[" + arrname + "]";
  114. model.PieDataJson = "[" + arrjson + "]";
  115. }
  116. }
  117. catch
  118. { }
  119. finally
  120. {
  121. dt.Clear();
  122. dt.Dispose();
  123. }
  124. return View(model);
  125. }
  126. //
  127. // 主页面工单类型时间段比例分析
  128. public ActionResult IndexCenterWorkOrderTimeBar(string type, string strdate)
  129. {
  130. Models.WorkOrderPieModel model = new Models.WorkOrderPieModel();
  131. model.PieTypeArrName = "[]";
  132. model.PieDataJson = "[]";
  133. DataTable dt = new DataTable();
  134. try
  135. {
  136. string startdate = strdate.Split('~')[0].Trim();
  137. string enddate = strdate.Split('~')[1].Trim();
  138. DataTable datas = recordBLL.GetWorkOrderWeekData(startdate, enddate);
  139. if (datas != null)
  140. {
  141. for (int i = 1; i < 8; i++)
  142. {
  143. DataRow[] rowsZX = datas.Select("Weeks=" + i + " and BusinessType=" + 6);
  144. if (rowsZX != null && rowsZX.Length > 0)
  145. {
  146. model.Week1 += ",";
  147. model.Week1 += rowsZX[0]["callInCount"];
  148. }
  149. else
  150. {
  151. model.Week1 += ",";
  152. model.Week1 += 0;
  153. }
  154. DataRow[] rowsBY = datas.Select("Weeks=" + i + " and BusinessType=" + 18);
  155. if (rowsBY != null && rowsBY.Length > 0)
  156. {
  157. model.Week2 += ",";
  158. model.Week2 += rowsBY[0]["callInCount"];
  159. }
  160. else
  161. {
  162. model.Week2 += ",";
  163. model.Week2 += 0;
  164. }
  165. DataRow[] rowsGS = datas.Select("Weeks=" + i + " and BusinessType=" + 19);
  166. if (rowsGS != null && rowsGS.Length > 0)
  167. {
  168. model.Week3 += ",";
  169. model.Week3 += rowsGS[0]["callInCount"];
  170. }
  171. else
  172. {
  173. model.Week3 += ",";
  174. model.Week3 += 0;
  175. }
  176. DataRow[] rowsJY = datas.Select("Weeks=" + i + " and BusinessType=" + 14);
  177. if (rowsJY != null && rowsJY.Length > 0)
  178. {
  179. model.Week4 += ",";
  180. model.Week4 += rowsJY[0]["callInCount"];
  181. }
  182. else
  183. {
  184. model.Week4 += ",";
  185. model.Week4 += 0;
  186. }
  187. DataRow[] rowsTS = datas.Select("Weeks=" + i + " and BusinessType=" + 3);
  188. if (rowsTS != null && rowsTS.Length > 0)
  189. {
  190. model.Week5 += ",";
  191. model.Week5 += rowsTS[0]["callInCount"];
  192. }
  193. else
  194. {
  195. model.Week5 += ",";
  196. model.Week5 += 0;
  197. }
  198. }
  199. model.Week1 = model.Week1.Trim(',');
  200. model.Week2 = model.Week2.Trim(',');
  201. model.Week3 = model.Week3.Trim(',');
  202. model.Week4 = model.Week4.Trim(',');
  203. model.Week5 = model.Week5.Trim(',');
  204. }
  205. }
  206. catch
  207. { }
  208. finally
  209. {
  210. dt.Clear();
  211. dt.Dispose();
  212. }
  213. return View(model);
  214. }
  215. #region 来电时间分布图
  216. public ActionResult CallInMatch()
  217. {
  218. WorkOrderMyModel model = new WorkOrderMyModel();
  219. return View(model);
  220. }
  221. /// <summary>
  222. /// 获取曲线数据信息
  223. /// </summary>
  224. /// <param name="page">当前页码</param>
  225. /// <param name="limit">每页数据量</param>
  226. /// <param name="sqlWhere">查询条件</param>
  227. /// <returns></returns>
  228. [ActionName("GetdTypeData")]
  229. [HttpGet]
  230. public string GetdTypeData(DateTime? NowDateTime, int? busType, string dType, string dateParty)
  231. {
  232. //数据结果集
  233. ResponseData dataModel = new ResponseData();
  234. try
  235. {
  236. string startDate = "";
  237. string endDate = "";
  238. if (!string.IsNullOrEmpty(dateParty))
  239. {
  240. startDate = dateParty.Substring(0, 10);
  241. endDate = dateParty.Substring(12);
  242. }
  243. else
  244. {
  245. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  246. }
  247. dataModel.code = 0;
  248. dataModel.data = recordBLL.GetdTypeData(dType, busType, startDate, endDate);
  249. return JsonConvert.SerializeObject(dataModel);
  250. }
  251. catch (Exception ex)
  252. {
  253. dataModel.code = 200;
  254. dataModel.msg = ex.Message;
  255. return JsonConvert.SerializeObject(dataModel);
  256. }
  257. }
  258. /// <summary>
  259. /// 获取工单信息
  260. /// </summary>
  261. /// <param name="page">当前页码</param>
  262. /// <param name="limit">每页数据量</param>
  263. /// <param name="sqlWhere">查询条件</param>
  264. /// <returns></returns>
  265. [ActionName("CallInMatchData")]
  266. [HttpGet]
  267. public string CallInMatchData(DateTime? NowDateTime, string dateParty)
  268. { //数据结果集
  269. ResponseData dataModel = new ResponseData();
  270. try
  271. {
  272. string startDate = "";
  273. string endDate = "";
  274. if (!string.IsNullOrEmpty(dateParty))
  275. {
  276. startDate = dateParty.Substring(0, 10);
  277. endDate = dateParty.Substring(12);
  278. }
  279. else
  280. {
  281. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  282. }
  283. dataModel.code = 0;
  284. dataModel.data = recordBLL.GetHourData(startDate, endDate);
  285. return JsonConvert.SerializeObject(dataModel);
  286. }
  287. catch (Exception ex)
  288. {
  289. dataModel.code = 200;
  290. dataModel.msg = ex.Message;
  291. return JsonConvert.SerializeObject(dataModel);
  292. }
  293. }
  294. /// <summary>
  295. /// 获取工单信息
  296. /// </summary>
  297. /// <param name="page">当前页码</param>
  298. /// <param name="limit">每页数据量</param>
  299. /// <param name="sqlWhere">查询条件</param>
  300. /// <returns></returns>
  301. [ActionName("CallInMatchDataList")]
  302. [HttpGet]
  303. public string CallInMatchDataList(DateTime? NowDateTime, int page, int limit,
  304. string dateParty, string CallHour,string linkman,string calltype,string ywtype)
  305. { //数据结果集
  306. ResponseData dataModel = new ResponseData();
  307. try
  308. {
  309. string startDate = "";
  310. string endDate = "";
  311. string sql = " ";
  312. if (!string.IsNullOrEmpty(dateParty))
  313. {
  314. startDate = dateParty.Substring(0, 10);
  315. endDate = dateParty.Substring(12);
  316. }
  317. else
  318. {
  319. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  320. }
  321. if (startDate.Trim()== endDate.Trim()) {
  322. sql += " and BeginTime>= '" + startDate + " 00:00:00'";
  323. sql += " and BeginTime<= '" + endDate + " 23:59:59'";
  324. }
  325. else {
  326. sql += " and BeginTime>= '" + startDate + "'";
  327. sql += " and BeginTime<= '" + endDate + "'";
  328. }
  329. if (!String.IsNullOrEmpty (CallHour))
  330. {
  331. sql += "and CallType=0 and DATEPART(HH, BeginTime)=" + CallHour;
  332. }
  333. //坐席工号
  334. if (!String.IsNullOrEmpty(linkman))
  335. {
  336. sql += "and UserCode=" + linkman;
  337. }
  338. //呼叫方向,1呼出0呼入calltype
  339. switch (calltype)
  340. {
  341. case "0":sql = sql + "and CallType=0";break;
  342. case "1": sql = sql + "and CallType=1"; break;
  343. default: break;
  344. }
  345. switch (Server.UrlDecode( ywtype))
  346. {
  347. case "1": sql = sql + " and CallType=0 and BusinessType=1"; break;//咨询
  348. case "2": sql = sql + " and CallType=0 and BusinessType=2"; break;//建议
  349. case "3": sql = sql + " and CallType=0 and BusinessType=3"; break;//表扬
  350. case "4": sql = sql + " and CallType=0 and BusinessType=4"; break;//挂失
  351. case "9": sql = sql + " and CallType=0 and BusinessType=9"; break;//投诉
  352. case "9999": sql = sql + " and CallType=0 and CallId not in ( select CallId from T_Call_CallRecords where BusinessType in (1,2,3,4,9 ))"; break;//放弃排队
  353. default: break;
  354. //case "1": sql = sql + " and CallType=0 and F_ServiceType=1"; break;//咨询
  355. //case "2": sql = sql + " and CallType=0 and F_ServiceType=2"; break;//投诉
  356. //case "3": sql = sql + " and CallType=0 and F_ServiceType=3"; break;//建议
  357. //case "4": sql = sql + " and CallType=0 and F_ServiceType=4"; break;//表扬
  358. //case "5": sql = sql + " and CallType=0 and F_ServiceType=5"; break;//挂失
  359. //case "9999": sql = sql + " and CallType=0 and CallId not in ( select CallId from T_Call_CallRecords where F_ServiceType in (1,2,3,4,5 ))"; break;//放弃排队
  360. //default: break;
  361. }
  362. DataTable dt = new DataTable();
  363. int recordCount = 0;
  364. Model.PageData<Model.T_Call_CallRecords> pageModel = new Model.PageData<Model.T_Call_CallRecords>();
  365. dt = BLL.PagerBLL.GetListPager(
  366. "T_Call_CallRecords",
  367. "CallId",
  368. " *,CONVERT(varchar, BeginTime, 120 ) as BeginTimeNew,CONVERT(varchar, TalkStartTime, 120 ) as TalkStartTimeNew,CONVERT(varchar, TalkEndTime, 120 ) as TalkEndTimeNew,CONVERT(varchar, TalkStartTime, 120 ) as TalkStartTimeNew,CONVERT(varchar, TalkEndTime, 120 ) as TalkEndTimeNew"+
  369. @",(select top 1 F_ScaleResume from T_Cus_CustomerBase n where CallNumber=n.F_Telephone) as F_ScaleResume
  370. ,case
  371. when BusinessType=1 then '咨询'
  372. when BusinessType=2 then '建议'
  373. when BusinessType=3 then '表扬'
  374. when BusinessType=4 then '挂失'
  375. when BusinessType=9 then '投诉'
  376. when F_ServiceType=1 then '咨询'
  377. when F_ServiceType = 2 then '投诉'
  378. when F_ServiceType = 3 then '建议'
  379. when F_ServiceType = 4 then '表扬'
  380. when F_ServiceType = 5 then '挂失'
  381. else '' end as
  382. BType, case when (isnull(BusinessType,0)>0 or isnull(F_ServiceType,0)>0) then '人工服务' else '' end as ywtype ",
  383. sql,
  384. "ORDER BY CallId desc",
  385. limit,
  386. page,
  387. true,
  388. out recordCount);
  389. dataModel.code = 0;
  390. //dataModel.data = recordBLL.GetHourDataList(CallHour,startDate, endDate);
  391. dataModel.count = recordCount;
  392. dataModel.data = dt;
  393. return JsonConvert.SerializeObject(dataModel);
  394. }
  395. catch (Exception ex)
  396. {
  397. dataModel.code = 200;
  398. dataModel.msg = ex.Message;
  399. return JsonConvert.SerializeObject(dataModel);
  400. }
  401. }
  402. /// <summary>
  403. /// 图标数据
  404. /// </summary>
  405. /// <param name="page">当前页码</param>
  406. /// <param name="limit">每页数据量</param>
  407. /// <param name="sqlWhere">查询条件</param>
  408. /// <returns></returns>
  409. public string CallInMatchChartData(DateTime? NowDateTime, string dateParty)
  410. {
  411. //数据结果集
  412. MainChartModel dataModel = new MainChartModel();
  413. string startDate = "";
  414. string endDate = "";
  415. if (!string.IsNullOrEmpty(dateParty))
  416. {
  417. startDate = dateParty.Substring(0, 10);
  418. endDate = dateParty.Substring(12);
  419. }
  420. else
  421. {
  422. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  423. }
  424. DataTable table = recordBLL.GetHourData(startDate, endDate);
  425. //拼接数据
  426. if (table != null && table.Rows.Count > 0)
  427. {
  428. int[] strArr = new int[24];
  429. int[] intArr = new int[24];
  430. for (int i = 0; i < 24; i++)
  431. {
  432. strArr[i] = i;
  433. DataRow[] row = table.Select("CallHour=" + i);
  434. if (row != null && row.Length > 0)
  435. {
  436. intArr[i] = (int)row[0]["callInCount"];
  437. }
  438. else
  439. {
  440. intArr[i] = 0;
  441. }
  442. }
  443. dataModel.bottom = JsonConvert.SerializeObject(strArr);
  444. dataModel.datas = JsonConvert.SerializeObject(intArr);
  445. }
  446. return JsonConvert.SerializeObject(dataModel);
  447. }
  448. #endregion
  449. #region 咨询业务类型分布图
  450. public ActionResult zxywtype()
  451. {
  452. WorkOrderMyModel model = new WorkOrderMyModel();
  453. return View(model);
  454. }
  455. // 咨询业务比例分析
  456. /// <summary>
  457. /// 获取工单信息
  458. /// </summary>
  459. /// <param name="page">当前页码</param>
  460. /// <param name="limit">每页数据量</param>
  461. /// <param name="sqlWhere">查询条件</param>
  462. /// <returns></returns>
  463. [ActionName("zxywtypeWorkOrderPreData")]
  464. [HttpGet]
  465. public string zxywtypeWorkOrderPreData(DateTime? NowDateTime, string dateParty)
  466. {
  467. //数据结果集
  468. ResponseData dataModel = new ResponseData();
  469. DataTable dt = new DataTable();
  470. int counthj = 0;
  471. try
  472. {
  473. string startDate = "";
  474. string endDate = "";
  475. if (!string.IsNullOrEmpty(dateParty))
  476. {
  477. //startDate = dateParty.Substring(0, 10);
  478. //endDate = dateParty.Substring(12);
  479. startDate = dateParty.Split('~')[0].Trim();
  480. endDate = dateParty.Split('~')[1].Trim();
  481. }
  482. else
  483. {
  484. startDate = DateTime.Now.ToString("yyyy-MM-dd") + " 00:00:00";
  485. endDate = DateTime.Now.ToString("yyyy-MM-dd") + " 23:59:59";
  486. }
  487. DataTable newTable = new DataTable();
  488. newTable.Columns.Add("TypeID");
  489. newTable.Columns.Add("业务类型");
  490. newTable.Columns.Add("工单数量");
  491. List<Model.T_Wo_WorkOrderType> namelist = new BLL.T_Wo_WorkOrderType().GetModelList(" F_ParentId=6 ");
  492. if (namelist != null)
  493. {
  494. dt = new BLL.T_Wo_WorkOrderBase().GetList("F_CREATEDATE>='"+ startDate + "'and F_CREATEDATE<='"+ endDate+ "' and F_FILEFLAG=6").Tables[0];
  495. int i = 0;
  496. int count = 0;
  497. DataRow dataRow;
  498. foreach (Model.T_Wo_WorkOrderType m in namelist)
  499. {
  500. count = dt.Select("F_REPAIRLEVEL=" + m.F_WorkOrderTypeId.ToString() + "").Length;
  501. dataRow = newTable.NewRow();
  502. dataRow["TypeID"] = m.F_WorkOrderTypeId.ToString();
  503. dataRow["业务类型"] = m.F_Name.Trim();
  504. dataRow["工单数量"] = count.ToString();
  505. newTable.Rows.Add(dataRow);
  506. counthj = counthj + count;
  507. i++;
  508. }
  509. dataRow = newTable.NewRow();
  510. dataRow["TypeID"] = "";
  511. dataRow["业务类型"] = "总合计";
  512. dataRow["工单数量"] = counthj.ToString();
  513. newTable.Rows.Add(dataRow);
  514. }
  515. dataModel.code = 0;
  516. dataModel.data = newTable;
  517. dataModel.count = counthj;
  518. }
  519. catch (Exception ex)
  520. {
  521. dataModel.code = 200;
  522. dataModel.msg = ex.Message;
  523. }
  524. finally
  525. {
  526. dt.Clear();
  527. dt.Dispose();
  528. }
  529. return JsonConvert.SerializeObject(dataModel);
  530. }
  531. public string zxywtypeWorkOrderPre(DateTime? NowDateTime, string dateParty)
  532. {
  533. //数据结果集
  534. MainChartModel dataModel = new MainChartModel();
  535. string startDate = "";
  536. string endDate = "";
  537. DataTable dt = new DataTable();
  538. try
  539. {
  540. if (!string.IsNullOrEmpty(dateParty))
  541. {
  542. //startDate = dateParty.Substring(0, 10);
  543. //endDate = dateParty.Substring(12);
  544. startDate = dateParty.Split('~')[0].Trim();
  545. endDate = dateParty.Split('~')[1].Trim();
  546. }
  547. else
  548. {
  549. startDate = DateTime.Now.ToString("yyyy-MM-dd")+" 00:00:00";
  550. endDate = DateTime.Now.ToString("yyyy-MM-dd") + " 23:59:59";
  551. }
  552. DataTable newTable = new DataTable();
  553. newTable.Columns.Add("业务类型");
  554. newTable.Columns.Add("工单数量");
  555. List<Model.T_Wo_WorkOrderType> namelist = new BLL.T_Wo_WorkOrderType().GetModelList(" F_ParentId=6 ");
  556. if (namelist != null)
  557. {
  558. dt = new BLL.T_Wo_WorkOrderBase().GetList("F_CREATEDATE>='" + startDate + "'and F_CREATEDATE<='" + endDate+ "' and F_FILEFLAG=6").Tables[0];
  559. //dt = new BLL.T_Wo_WorkOrderBase().GetList(" DATEDIFF(DAY,'" + startDate + "',F_CREATEDATE)>=0 and DATEDIFF(DAY,'" + endDate + "',F_CREATEDATE)<=0 ").Tables[0];
  560. int i = 0;
  561. int count = 0;
  562. DataRow dataRow;
  563. foreach (Model.T_Wo_WorkOrderType m in namelist)
  564. {
  565. count = dt.Select("F_REPAIRLEVEL=" + m.F_WorkOrderTypeId.ToString() + "").Length;
  566. dataRow = newTable.NewRow();
  567. dataRow["业务类型"] = m.F_Name.Trim();
  568. dataRow["工单数量"] = count.ToString();
  569. newTable.Rows.Add(dataRow);
  570. i++;
  571. }
  572. }
  573. if (newTable != null && newTable.Rows.Count > 0)
  574. {
  575. string[] strArr = new string[newTable.Rows.Count];
  576. string contentArr = "";
  577. for (int i = 0; i < newTable.Rows.Count; i++)
  578. {
  579. strArr[i] = newTable.Rows[i]["业务类型"].ToString();
  580. if (i == 0)
  581. {
  582. contentArr += " { value: " + newTable.Rows[i]["工单数量"].ToString() + ", name: '" + newTable.Rows[i]["业务类型"].ToString() + "' }";
  583. }
  584. else
  585. {
  586. contentArr += " ,{ value: " + newTable.Rows[i]["工单数量"].ToString() + ", name: '" + newTable.Rows[i]["业务类型"].ToString() + "' }";
  587. }
  588. }
  589. dataModel.bottom = JsonConvert.SerializeObject(strArr);
  590. dataModel.datas = "[" + contentArr + "]";
  591. }
  592. }
  593. catch (Exception ex) { LogHelper.Default.WriteError(ex.Message, ex); }
  594. finally { dt.Clear();dt.Dispose(); }
  595. return JsonConvert.SerializeObject(dataModel);
  596. }
  597. #endregion
  598. #region 业务类型分布图
  599. public ActionResult YwTypeReport()
  600. {
  601. CallScreenModel callScreenModel = new CallScreenModel();
  602. //业务类型字典表
  603. callScreenModel.WorkOrderTypeModelList = GetWorkTypeModelList();
  604. return View(callScreenModel);
  605. }
  606. // 业务比例分析
  607. /// <summary>
  608. /// 获取工单信息
  609. /// </summary>
  610. /// <param name="page">当前页码</param>
  611. /// <param name="limit">每页数据量</param>
  612. /// <param name="sqlWhere">查询条件</param>
  613. /// <returns></returns>
  614. [ActionName("ywtypeWorkOrderPreData")]
  615. [HttpGet]
  616. public string ywtypeWorkOrderPreData(DateTime? NowDateTime, string dateParty,string bussType,string bussDetail)
  617. {
  618. //数据结果集
  619. ResponseData dataModel = new ResponseData();
  620. DataTable dt = new DataTable();
  621. int counthj = 0;
  622. try
  623. {
  624. string startDate = "";
  625. string endDate = "";
  626. if (!string.IsNullOrEmpty(dateParty))
  627. {
  628. //startDate = dateParty.Substring(0, 10);
  629. //endDate = dateParty.Substring(12);
  630. startDate = dateParty.Split('~')[0].Trim();
  631. endDate = dateParty.Split('~')[1].Trim();
  632. }
  633. else
  634. {
  635. startDate = DateTime.Now.ToString("yyyy-MM-dd") + " 00:00:00";
  636. endDate = DateTime.Now.ToString("yyyy-MM-dd") + " 23:59:59";
  637. }
  638. DataTable newTable = new DataTable();
  639. newTable.Columns.Add("TypeID");
  640. newTable.Columns.Add("业务类型");
  641. newTable.Columns.Add("工单数量");
  642. List<Model.T_Wo_WorkOrderType> namelist = new BLL.T_Wo_WorkOrderType().GetModelList(" F_ParentId=1 ");
  643. if (bussType == "" || bussType ==null)
  644. {
  645. if (namelist != null)
  646. {
  647. dt = new BLL.T_Wo_WorkOrderBase().GetList(" DATEDIFF(DAY,'" + startDate + "',F_CREATEDATE)>=0 and DATEDIFF(DAY,'" + endDate + "',F_CREATEDATE)<=0 ").Tables[0];
  648. int j = dt.Rows.Count;
  649. int i = 0;
  650. int count = 0;
  651. DataRow dataRow;
  652. foreach (Model.T_Wo_WorkOrderType m in namelist)
  653. {
  654. count = dt.Select("F_FILEFLAG=" + m.F_WorkOrderTypeId.ToString() + "").Length;
  655. dataRow = newTable.NewRow();
  656. dataRow["TypeID"] = m.F_WorkOrderTypeId.ToString();
  657. dataRow["业务类型"] = m.F_Name.Trim();
  658. dataRow["工单数量"] = count.ToString();
  659. newTable.Rows.Add(dataRow);
  660. counthj = counthj + count;
  661. i++;
  662. }
  663. //热线业务工单数
  664. dataRow = newTable.NewRow();
  665. dataRow["TypeID"] = 0;
  666. dataRow["业务类型"] = "热线系统工单数合计";
  667. dataRow["工单数量"] = counthj.ToString();
  668. newTable.Rows.Add(dataRow);
  669. //微信业务工单数
  670. string startDate1 = startDate.Substring(0, 10);
  671. string endDate1 = endDate.Substring(0, 10);
  672. dataRow = newTable.NewRow();
  673. dataRow["TypeID"] = "0";
  674. dataRow["业务类型"] = "微信系统工单数合计";
  675. int wxCount = WXWorkOrderCount(3, startDate1, endDate1);
  676. dataRow["工单数量"] = wxCount;
  677. newTable.Rows.Add(dataRow);
  678. //微博业务工单数
  679. dataRow = newTable.NewRow();
  680. dataRow["TypeID"] = "0";
  681. dataRow["业务类型"] = "微博系统工单数合计";
  682. int wbCount = WXWorkOrderCount(4, startDate1, endDate1);
  683. dataRow["工单数量"] = wbCount;
  684. //总合计
  685. newTable.Rows.Add(dataRow);
  686. dataRow = newTable.NewRow();
  687. dataRow["TypeID"] = "0";
  688. dataRow["业务类型"] = "总合计";
  689. dataRow["工单数量"] = (counthj + wxCount+ wbCount).ToString();
  690. newTable.Rows.Add(dataRow);
  691. }
  692. }
  693. else {
  694. if (bussType=="3")
  695. {
  696. namelist = new BLL.T_Wo_WorkOrderType().GetModelList(" F_ParentId in (4,17) " );
  697. }
  698. else {
  699. namelist = new BLL.T_Wo_WorkOrderType().GetModelList(" F_ParentId= "+ bussType);
  700. }
  701. if (namelist.Count==0)
  702. {
  703. namelist = new BLL.T_Wo_WorkOrderType().GetModelList(" F_WorkOrderTypeId= " + bussType);
  704. }
  705. if (namelist != null)
  706. {
  707. dt = new BLL.T_Wo_WorkOrderBase().GetList(" DATEDIFF(DAY,'" + startDate + "',F_CREATEDATE)>=0 and DATEDIFF(DAY,'" + endDate + "',F_CREATEDATE)<=0 ").Tables[0];
  708. int j = dt.Rows.Count;
  709. int i = 0;
  710. int count = 0;
  711. DataRow dataRow;
  712. foreach (Model.T_Wo_WorkOrderType m in namelist)
  713. {
  714. count = dt.Select("F_REPAIRLEVEL=" + m.F_WorkOrderTypeId.ToString() + " and F_FILEFLAG=" + bussType).Length;
  715. dataRow = newTable.NewRow();
  716. dataRow["TypeID"] = m.F_WorkOrderTypeId.ToString();
  717. dataRow["业务类型"] = m.F_Name.Trim();
  718. dataRow["工单数量"] = count.ToString();
  719. newTable.Rows.Add(dataRow);
  720. counthj = counthj + count;
  721. i++;
  722. }
  723. dataRow = newTable.NewRow();
  724. dataRow["TypeID"] = "0";
  725. dataRow["业务类型"] = "总合计";
  726. dataRow["工单数量"] = counthj.ToString();
  727. newTable.Rows.Add(dataRow);
  728. }
  729. }
  730. dataModel.code = 0;
  731. dataModel.data = newTable;
  732. dataModel.count = counthj;
  733. }
  734. catch (Exception ex)
  735. {
  736. dataModel.code = 200;
  737. dataModel.msg = ex.Message;
  738. }
  739. finally
  740. {
  741. dt.Clear();
  742. dt.Dispose();
  743. }
  744. return JsonConvert.SerializeObject(dataModel);
  745. }
  746. public string ywtypeWorkOrderPre(DateTime? NowDateTime, string dateParty, string bussType, string bussDetail)
  747. {
  748. //数据结果集
  749. MainChartModel dataModel = new MainChartModel();
  750. string startDate = "";
  751. string endDate = "";
  752. DataTable dt = new DataTable();
  753. try
  754. {
  755. if (!string.IsNullOrEmpty(dateParty))
  756. {
  757. //startDate = dateParty.Substring(0, 10);
  758. //endDate = dateParty.Substring(12);
  759. startDate = dateParty.Split('~')[0].Trim();
  760. endDate = dateParty.Split('~')[1].Trim();
  761. }
  762. else
  763. {
  764. startDate = DateTime.Now.ToString("yyyy-MM-dd") + " 00:00:00";
  765. endDate = DateTime.Now.ToString("yyyy-MM-dd") + " 23:59:59";
  766. }
  767. DataTable newTable = new DataTable();
  768. newTable.Columns.Add("业务类型");
  769. newTable.Columns.Add("工单数量");
  770. List<Model.T_Wo_WorkOrderType> namelist = new BLL.T_Wo_WorkOrderType().GetModelList(" F_ParentId=1 ");
  771. if (bussType == "" || bussType == null)
  772. {
  773. if (namelist != null)
  774. {
  775. dt = new BLL.T_Wo_WorkOrderBase().GetList(" DATEDIFF(DAY,'" + startDate + "',F_CREATEDATE)>=0 and DATEDIFF(DAY,'" + endDate + "',F_CREATEDATE)<=0 ").Tables[0];
  776. int j = dt.Rows.Count;
  777. int i = 0;
  778. int count = 0;
  779. DataRow dataRow;
  780. foreach (Model.T_Wo_WorkOrderType m in namelist)
  781. {
  782. count = dt.Select("F_FILEFLAG=" + m.F_WorkOrderTypeId.ToString() + "").Length;
  783. dataRow = newTable.NewRow();
  784. dataRow["业务类型"] = m.F_Name.Trim();
  785. dataRow["工单数量"] = count.ToString();
  786. newTable.Rows.Add(dataRow);
  787. i++;
  788. }
  789. }
  790. }
  791. else
  792. {
  793. if (bussType == "3")
  794. {
  795. namelist = new BLL.T_Wo_WorkOrderType().GetModelList(" F_ParentId in (4,17) ");
  796. }
  797. else
  798. {
  799. namelist = new BLL.T_Wo_WorkOrderType().GetModelList(" F_ParentId= " + bussType);
  800. }
  801. if (namelist.Count == 0)
  802. {
  803. namelist = new BLL.T_Wo_WorkOrderType().GetModelList(" F_WorkOrderTypeId= " + bussType);
  804. }
  805. if (namelist != null)
  806. {
  807. dt = new BLL.T_Wo_WorkOrderBase().GetList(" DATEDIFF(DAY,'" + startDate + "',F_CREATEDATE)>=0 and DATEDIFF(DAY,'" + endDate + "',F_CREATEDATE)<=0 ").Tables[0];
  808. int i = 0;
  809. int count = 0;
  810. DataRow dataRow;
  811. foreach (Model.T_Wo_WorkOrderType m in namelist)
  812. {
  813. count = dt.Select("F_REPAIRLEVEL=" + m.F_WorkOrderTypeId.ToString() + " and F_FILEFLAG=" + bussType).Length;
  814. dataRow = newTable.NewRow();
  815. dataRow["业务类型"] = m.F_Name.Trim();
  816. dataRow["工单数量"] = count.ToString();
  817. newTable.Rows.Add(dataRow);
  818. i++;
  819. }
  820. }
  821. }
  822. if (newTable != null && newTable.Rows.Count > 0)
  823. {
  824. string[] strArr = new string[newTable.Rows.Count];
  825. string contentArr = "";
  826. for (int i = 0; i < newTable.Rows.Count; i++)
  827. {
  828. strArr[i] = newTable.Rows[i]["业务类型"].ToString();
  829. if (i == 0)
  830. {
  831. contentArr += " { value: " + newTable.Rows[i]["工单数量"].ToString() + ", name: '" + newTable.Rows[i]["业务类型"].ToString() + "' }";
  832. }
  833. else
  834. {
  835. contentArr += " ,{ value: " + newTable.Rows[i]["工单数量"].ToString() + ", name: '" + newTable.Rows[i]["业务类型"].ToString() + "' }";
  836. }
  837. }
  838. dataModel.bottom = JsonConvert.SerializeObject(strArr);
  839. dataModel.datas = "[" + contentArr + "]";
  840. }
  841. }
  842. catch (Exception ex) { }
  843. finally { dt.Clear(); dt.Dispose(); }
  844. return JsonConvert.SerializeObject(dataModel);
  845. }
  846. /// 获取 微信/微博接口数量--放置咨询类
  847. /// </summary>
  848. /// <param name="StartDate">开始日期</param>
  849. /// <param name="EndDate">结束日期</param>
  850. /// <returns></returns>
  851. public int WXWorkOrderCount(int? busType, string startDate, string endDate)
  852. {
  853. int totalCount = 0;
  854. string wxAddUrl = "";
  855. try
  856. {
  857. StringBuilder returnStr = new StringBuilder();
  858. if (busType==4)
  859. {
  860. wxAddUrl = "http://rexian.zzmetro.com/api/external/wbcount";
  861. }
  862. else {
  863. wxAddUrl = "http://rexian.zzmetro.com/api/external/wxcount";
  864. }
  865. string paramsStr = "begin=" + startDate + "&end=" + endDate;
  866. string addWxResult = HttpHelper.HttpGet(wxAddUrl, paramsStr);
  867. WXResponseResult ResultModel = JsonConvert.DeserializeObject<WXResponseResult>(addWxResult);
  868. if (ResultModel != null)
  869. {
  870. if ( ResultModel.service > 0 && ResultModel.service > totalCount)
  871. {
  872. totalCount = ResultModel.service - totalCount;
  873. }
  874. }
  875. }
  876. catch (Exception ex)
  877. {
  878. }
  879. return totalCount;
  880. }
  881. #endregion
  882. #region 来电类型分布图
  883. public ActionResult CallInTypeMath()
  884. {
  885. WorkOrderMyModel model = new WorkOrderMyModel();
  886. return View(model);
  887. }
  888. /// <summary>
  889. /// 获取工单信息
  890. /// </summary>
  891. /// <param name="page">当前页码</param>
  892. /// <param name="limit">每页数据量</param>
  893. /// <param name="sqlWhere">查询条件</param>
  894. /// <returns></returns>
  895. [ActionName("CallInTypeMatchData")]
  896. [HttpGet]
  897. public string CallInTypeMatchData(DateTime? NowDateTime, string dateParty)
  898. {
  899. //数据结果集
  900. ResponseData dataModel = new ResponseData();
  901. string startDate = "";
  902. string endDate = "";
  903. if (!string.IsNullOrEmpty(dateParty))
  904. {
  905. startDate = dateParty.Substring(0, 10);
  906. endDate = dateParty.Substring(12);
  907. }
  908. else
  909. {
  910. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  911. }
  912. DataTable datas = recordBLL.GetBussTypeData(startDate, endDate);
  913. DataTable newTable = new DataTable();
  914. newTable.Columns.Add("来电类型");
  915. newTable.Columns.Add("来电次数");
  916. if (datas != null && datas.Rows.Count > 0)
  917. {
  918. DataRow dataRow;
  919. int otherCount = 0;
  920. foreach (DataRow thisRow in datas.Rows)
  921. {
  922. if (thisRow["BusinessType"].ToString() == "1")
  923. {
  924. dataRow = newTable.NewRow();
  925. dataRow["来电类型"] = "咨询";
  926. dataRow["来电次数"] = thisRow["callInCount"];
  927. newTable.Rows.Add(dataRow);
  928. }
  929. else if ((thisRow["BusinessType"].ToString() == "2"))
  930. {
  931. dataRow = newTable.NewRow();
  932. dataRow["来电类型"] = "建议";
  933. dataRow["来电次数"] = thisRow["callInCount"];
  934. newTable.Rows.Add(dataRow);
  935. }
  936. else if ((thisRow["BusinessType"].ToString() == "3"))
  937. {
  938. dataRow = newTable.NewRow();
  939. dataRow["来电类型"] = "表扬";
  940. dataRow["来电次数"] = thisRow["callInCount"];
  941. newTable.Rows.Add(dataRow);
  942. }
  943. else if ((thisRow["BusinessType"].ToString() == "4"))
  944. {
  945. dataRow = newTable.NewRow();
  946. dataRow["来电类型"] = "挂失";
  947. dataRow["来电次数"] = thisRow["callInCount"];
  948. newTable.Rows.Add(dataRow);
  949. }
  950. else if ((thisRow["BusinessType"].ToString() == "9"))
  951. {
  952. dataRow = newTable.NewRow();
  953. dataRow["来电类型"] = "投诉";
  954. dataRow["来电次数"] = thisRow["callInCount"];
  955. newTable.Rows.Add(dataRow);
  956. }
  957. else
  958. {
  959. if (!string.IsNullOrEmpty(thisRow["callInCount"].ToString()))
  960. {
  961. otherCount += int.Parse(thisRow["callInCount"].ToString());
  962. }
  963. }
  964. }
  965. dataRow = newTable.NewRow();
  966. dataRow["来电类型"] = "放弃排队";
  967. dataRow["来电次数"] = otherCount;
  968. newTable.Rows.Add(dataRow);
  969. }
  970. dataModel.code = 0;
  971. dataModel.data = newTable;
  972. return JsonConvert.SerializeObject(dataModel);
  973. }
  974. /// <summary>
  975. /// 图标数据
  976. /// </summary>
  977. /// <param name="page">当前页码</param>
  978. /// <param name="limit">每页数据量</param>
  979. /// <param name="sqlWhere">查询条件</param>
  980. /// <returns></returns>
  981. public string CallInTypeMatchChartData(DateTime? NowDateTime, string dateParty)
  982. {
  983. //数据结果集
  984. MainChartModel dataModel = new MainChartModel();
  985. string startDate = "";
  986. string endDate = "";
  987. if (!string.IsNullOrEmpty(dateParty))
  988. {
  989. startDate = dateParty.Substring(0, 10);
  990. endDate = dateParty.Substring(12);
  991. }
  992. else
  993. {
  994. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  995. }
  996. DataTable datas = recordBLL.GetBussTypeData(startDate, endDate);
  997. DataTable newTable = new DataTable();
  998. newTable.Columns.Add("来电类型");
  999. newTable.Columns.Add("来电次数");
  1000. if (datas != null && datas.Rows.Count > 0)
  1001. {
  1002. DataRow dataRow;
  1003. int otherCount = 0;
  1004. foreach (DataRow thisRow in datas.Rows)
  1005. {
  1006. if (thisRow["BusinessType"].ToString() == "1")
  1007. {
  1008. dataRow = newTable.NewRow();
  1009. dataRow["来电类型"] = "咨询";
  1010. dataRow["来电次数"] = thisRow["callInCount"];
  1011. newTable.Rows.Add(dataRow);
  1012. }
  1013. else if ((thisRow["BusinessType"].ToString() == "2"))
  1014. {
  1015. dataRow = newTable.NewRow();
  1016. dataRow["来电类型"] = "建议";
  1017. dataRow["来电次数"] = thisRow["callInCount"];
  1018. newTable.Rows.Add(dataRow);
  1019. }
  1020. else if ((thisRow["BusinessType"].ToString() == "3"))
  1021. {
  1022. dataRow = newTable.NewRow();
  1023. dataRow["来电类型"] = "表扬";
  1024. dataRow["来电次数"] = thisRow["callInCount"];
  1025. newTable.Rows.Add(dataRow);
  1026. }
  1027. else if ((thisRow["BusinessType"].ToString() == "4"))
  1028. {
  1029. dataRow = newTable.NewRow();
  1030. dataRow["来电类型"] = "挂失";
  1031. dataRow["来电次数"] = thisRow["callInCount"];
  1032. newTable.Rows.Add(dataRow);
  1033. }
  1034. else if ((thisRow["BusinessType"].ToString() == "9"))
  1035. {
  1036. dataRow = newTable.NewRow();
  1037. dataRow["来电类型"] = "投诉";
  1038. dataRow["来电次数"] = thisRow["callInCount"];
  1039. newTable.Rows.Add(dataRow);
  1040. }
  1041. else
  1042. {
  1043. if (!string.IsNullOrEmpty(thisRow["callInCount"].ToString()))
  1044. {
  1045. otherCount += int.Parse(thisRow["callInCount"].ToString());
  1046. }
  1047. }
  1048. }
  1049. dataRow = newTable.NewRow();
  1050. dataRow["来电类型"] = "放弃排队";
  1051. dataRow["来电次数"] = otherCount;
  1052. newTable.Rows.Add(dataRow);
  1053. }
  1054. if (newTable != null && newTable.Rows.Count > 0)
  1055. {
  1056. string[] strArr = new string[newTable.Rows.Count];
  1057. string contentArr = "";
  1058. for (int i = 0; i < newTable.Rows.Count; i++)
  1059. {
  1060. strArr[i] = newTable.Rows[i]["来电类型"].ToString();
  1061. if (i == 0)
  1062. {
  1063. contentArr += " { value: " + newTable.Rows[i]["来电次数"].ToString() + ", name: '" + newTable.Rows[i]["来电类型"].ToString() + "' }";
  1064. }
  1065. else
  1066. {
  1067. contentArr += " ,{ value: " + newTable.Rows[i]["来电次数"].ToString() + ", name: '" + newTable.Rows[i]["来电类型"].ToString() + "' }";
  1068. }
  1069. }
  1070. dataModel.bottom = JsonConvert.SerializeObject(strArr);
  1071. dataModel.datas = "[" + contentArr + "]";
  1072. }
  1073. return JsonConvert.SerializeObject(dataModel);
  1074. }
  1075. #endregion
  1076. #region 工单类型分布图 接口数据
  1077. public ActionResult WorkOrderTypeMath()
  1078. {
  1079. WorkOrderMyModel model = new WorkOrderMyModel();
  1080. return View(model);
  1081. }
  1082. /// <summary>
  1083. /// 获取工单信息
  1084. /// </summary>
  1085. /// <param name="page">当前页码</param>
  1086. /// <param name="limit">每页数据量</param>
  1087. /// <param name="sqlWhere">查询条件</param>
  1088. /// <returns></returns>
  1089. [ActionName("WorkOrderTypeMathData")]
  1090. [HttpGet]
  1091. public string WorkOrderTypeMathData(DateTime? NowDateTime, string dateParty)
  1092. {
  1093. //数据结果集
  1094. ResponseData dataModel = new ResponseData();
  1095. try
  1096. {
  1097. string startDate = "";
  1098. string endDate = "";
  1099. int zhjcount = 0;
  1100. if (!string.IsNullOrEmpty(dateParty))
  1101. {
  1102. startDate = dateParty.Substring(0, 10);
  1103. endDate = dateParty.Substring(12);
  1104. }
  1105. else
  1106. {
  1107. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  1108. }
  1109. DataTable datas = recordBLL.GetWorkOrderBussTypeData(startDate, endDate);
  1110. DataTable newTable = new DataTable();
  1111. newTable.Columns.Add("TypeID");
  1112. newTable.Columns.Add("业务类型");
  1113. newTable.Columns.Add("工单数量");
  1114. DataRow dataRow;
  1115. if (datas != null && datas.Rows.Count > 0)
  1116. {
  1117. foreach (DataRow thisRow in datas.Rows)
  1118. {
  1119. if (thisRow["BusinessType"].ToString() == "6")
  1120. {
  1121. dataRow = newTable.NewRow();
  1122. dataRow["TypeID"] = "6";
  1123. dataRow["业务类型"] = "咨询";
  1124. int totalCount = 0;
  1125. string getCount = thisRow["callInCount"].ToString();
  1126. if (!string.IsNullOrEmpty(getCount))
  1127. {
  1128. totalCount = int.Parse(getCount);
  1129. }
  1130. dataRow["工单数量"] = totalCount;
  1131. newTable.Rows.Add(dataRow);
  1132. zhjcount = zhjcount + totalCount;
  1133. }
  1134. else if ((thisRow["BusinessType"].ToString() == "14"))
  1135. {
  1136. dataRow = newTable.NewRow();
  1137. dataRow["TypeID"] = "14";
  1138. dataRow["业务类型"] = "建议";
  1139. dataRow["工单数量"] = thisRow["callInCount"];
  1140. zhjcount = zhjcount +Convert.ToInt32( thisRow["callInCount"].ToString());
  1141. newTable.Rows.Add(dataRow);
  1142. }
  1143. else if ((thisRow["BusinessType"].ToString() == "18"))
  1144. {
  1145. dataRow = newTable.NewRow();
  1146. dataRow["TypeID"] = "18";
  1147. dataRow["业务类型"] = "表扬";
  1148. dataRow["工单数量"] = thisRow["callInCount"];
  1149. zhjcount = zhjcount + Convert.ToInt32(thisRow["callInCount"].ToString());
  1150. newTable.Rows.Add(dataRow);
  1151. }
  1152. else if ((thisRow["BusinessType"].ToString() == "19"))
  1153. {
  1154. dataRow = newTable.NewRow();
  1155. dataRow["TypeID"] = "19";
  1156. dataRow["业务类型"] = "挂失";
  1157. dataRow["工单数量"] = thisRow["callInCount"];
  1158. zhjcount = zhjcount + Convert.ToInt32(thisRow["callInCount"].ToString());
  1159. newTable.Rows.Add(dataRow);
  1160. }
  1161. else if ((thisRow["BusinessType"].ToString() == "3"))
  1162. {
  1163. dataRow = newTable.NewRow();
  1164. dataRow["TypeID"] = "3";
  1165. dataRow["业务类型"] = "投诉";
  1166. dataRow["工单数量"] = thisRow["callInCount"];
  1167. zhjcount = zhjcount + Convert.ToInt32(thisRow["callInCount"].ToString());
  1168. newTable.Rows.Add(dataRow);
  1169. }
  1170. }
  1171. }
  1172. #region 合计
  1173. //热线系统
  1174. dataRow = newTable.NewRow();
  1175. dataRow["TypeID"] = "0";
  1176. dataRow["业务类型"] = "热线系统合计";
  1177. dataRow["工单数量"] = zhjcount;
  1178. newTable.Rows.Add(dataRow);
  1179. //微信
  1180. int wxCount = WXWorkOrderCount(3, startDate, endDate);
  1181. dataRow = newTable.NewRow();
  1182. dataRow["TypeID"] = "0";
  1183. dataRow["业务类型"] = "微信业务数";
  1184. dataRow["工单数量"] = wxCount;
  1185. newTable.Rows.Add(dataRow);
  1186. //微博
  1187. int wbCount = WXWorkOrderCount(4, startDate, endDate);
  1188. dataRow = newTable.NewRow();
  1189. dataRow["TypeID"] = "0";
  1190. dataRow["业务类型"] = "微博业务数";
  1191. dataRow["工单数量"] = wbCount;
  1192. newTable.Rows.Add(dataRow);
  1193. //合计
  1194. dataRow = newTable.NewRow();
  1195. dataRow["TypeID"] = "0";
  1196. dataRow["业务类型"] = "合计(不含未分类)";
  1197. dataRow["工单数量"] = zhjcount + wxCount + wbCount;
  1198. newTable.Rows.Add(dataRow);
  1199. #endregion
  1200. dataModel.code = 0;
  1201. dataModel.data = newTable;
  1202. }
  1203. catch (Exception ex)
  1204. {
  1205. dataModel.code = 200;
  1206. dataModel.msg = ex.Message;
  1207. }
  1208. return JsonConvert.SerializeObject(dataModel);
  1209. }
  1210. /// <summary>
  1211. /// 图标数据
  1212. /// </summary>
  1213. /// <param name="page">当前页码</param>
  1214. /// <param name="limit">每页数据量</param>
  1215. /// <param name="sqlWhere">查询条件</param>
  1216. /// <returns></returns>
  1217. public string WorkOrderTypeMathChartData(DateTime? NowDateTime, string dateParty)
  1218. {
  1219. //数据结果集
  1220. MainChartModel dataModel = new MainChartModel();
  1221. string startDate = "";
  1222. string endDate = "";
  1223. if (!string.IsNullOrEmpty(dateParty))
  1224. {
  1225. startDate = dateParty.Substring(0, 10);
  1226. endDate = dateParty.Substring(12);
  1227. }
  1228. else
  1229. {
  1230. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  1231. }
  1232. DataTable datas = recordBLL.GetWorkOrderBussTypeData(startDate, endDate);
  1233. DataTable newTable = new DataTable();
  1234. newTable.Columns.Add("业务类型");
  1235. newTable.Columns.Add("工单数量");
  1236. DataRow dataRow;
  1237. int wxCount = WXWorkOrderCount(3, startDate, endDate);
  1238. dataRow = newTable.NewRow();
  1239. dataRow["业务类型"] = "微信";
  1240. dataRow["工单数量"] = wxCount;
  1241. newTable.Rows.Add(dataRow);
  1242. int wbCount = WXWorkOrderCount(4, startDate, endDate);
  1243. dataRow = newTable.NewRow();
  1244. dataRow["业务类型"] = "微博";
  1245. dataRow["工单数量"] = wbCount;
  1246. newTable.Rows.Add(dataRow);
  1247. if (datas != null && datas.Rows.Count > 0)
  1248. {
  1249. foreach (DataRow thisRow in datas.Rows)
  1250. {
  1251. if (thisRow["BusinessType"].ToString() == "6")
  1252. {
  1253. dataRow = newTable.NewRow();
  1254. dataRow["业务类型"] = "咨询";
  1255. int totalCount=0;
  1256. string getCount=thisRow["callInCount"].ToString();
  1257. if(!string.IsNullOrEmpty(getCount))
  1258. {
  1259. totalCount=int.Parse(getCount);
  1260. }
  1261. dataRow["工单数量"] = totalCount;
  1262. newTable.Rows.Add(dataRow);
  1263. }
  1264. else if ((thisRow["BusinessType"].ToString() == "14"))
  1265. {
  1266. dataRow = newTable.NewRow();
  1267. dataRow["业务类型"] = "建议";
  1268. dataRow["工单数量"] = thisRow["callInCount"];
  1269. newTable.Rows.Add(dataRow);
  1270. }
  1271. else if ((thisRow["BusinessType"].ToString() == "18"))
  1272. {
  1273. dataRow = newTable.NewRow();
  1274. dataRow["业务类型"] = "表扬";
  1275. dataRow["工单数量"] = thisRow["callInCount"];
  1276. newTable.Rows.Add(dataRow);
  1277. }
  1278. else if ((thisRow["BusinessType"].ToString() == "19"))
  1279. {
  1280. dataRow = newTable.NewRow();
  1281. dataRow["业务类型"] = "挂失";
  1282. dataRow["工单数量"] = thisRow["callInCount"];
  1283. newTable.Rows.Add(dataRow);
  1284. }
  1285. else if ((thisRow["BusinessType"].ToString() == "3"))
  1286. {
  1287. dataRow = newTable.NewRow();
  1288. dataRow["业务类型"] = "投诉";
  1289. dataRow["工单数量"] = thisRow["callInCount"];
  1290. newTable.Rows.Add(dataRow);
  1291. }
  1292. }
  1293. }
  1294. if (newTable != null && newTable.Rows.Count > 0)
  1295. {
  1296. string[] strArr = new string[newTable.Rows.Count];
  1297. string contentArr = "";
  1298. for (int i = 0; i < newTable.Rows.Count; i++)
  1299. {
  1300. strArr[i] = newTable.Rows[i]["业务类型"].ToString();
  1301. if (i == 0)
  1302. {
  1303. contentArr += " { value: " + newTable.Rows[i]["工单数量"].ToString() + ", name: '" + newTable.Rows[i]["业务类型"].ToString() + "' }";
  1304. }
  1305. else
  1306. {
  1307. contentArr += " ,{ value: " + newTable.Rows[i]["工单数量"].ToString() + ", name: '" + newTable.Rows[i]["业务类型"].ToString() + "' }";
  1308. }
  1309. }
  1310. dataModel.bottom = JsonConvert.SerializeObject(strArr);
  1311. dataModel.datas = "[" + contentArr + "]";
  1312. }
  1313. return JsonConvert.SerializeObject(dataModel);
  1314. }
  1315. #region 接口数据
  1316. /// <summary>
  1317. /// 接口数据
  1318. /// </summary>
  1319. /// <param name="page">当前页码</param>
  1320. /// <param name="limit">每页数据量</param>
  1321. /// <param name="sqlWhere">查询条件</param>
  1322. /// <returns></returns>
  1323. [ActionName("WorkOrderTypeFromData")]
  1324. [HttpGet]
  1325. public string WorkOrderTypeFromData(DateTime? NowDateTime, string dateParty)
  1326. {
  1327. //数据结果集
  1328. ResponseData dataModel = new ResponseData();
  1329. try
  1330. {
  1331. string startDate = "";
  1332. string endDate = "";
  1333. if (!string.IsNullOrEmpty(dateParty))
  1334. {
  1335. startDate = dateParty.Substring(0, 10);
  1336. endDate = dateParty.Substring(12);
  1337. }
  1338. else
  1339. {
  1340. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  1341. }
  1342. DataTable datas = recordBLL.GetWorkOrderBussTypeFromData(startDate, endDate);
  1343. DataTable newTable = new DataTable();
  1344. newTable.Columns.Add("业务类型");
  1345. newTable.Columns.Add("语音工单");
  1346. newTable.Columns.Add("微信工单");
  1347. newTable.Columns.Add("微博工单");
  1348. if (datas != null && datas.Rows.Count > 0)
  1349. {
  1350. DataRow dataRow;
  1351. if (datas != null && datas.Rows.Count > 0)
  1352. {
  1353. #region 咨询工单
  1354. int callInCount = 0;
  1355. int wxCount = 0;
  1356. int wbCount = 0;
  1357. //来电工单数量
  1358. DataRow[] CallRows = datas.Select("BusinessType=6 and F_REPAIRMANID=1");
  1359. if (CallRows != null && CallRows.Length > 0)
  1360. {
  1361. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1362. {
  1363. callInCount += int.Parse(CallRows[0]["callInCount"].ToString());
  1364. }
  1365. }
  1366. //留言工单数量
  1367. CallRows = datas.Select("BusinessType=6 and F_REPAIRMANID=2");
  1368. if (CallRows != null && CallRows.Length > 0)
  1369. {
  1370. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1371. {
  1372. callInCount += int.Parse(CallRows[0]["callInCount"].ToString());
  1373. }
  1374. }
  1375. //微信工单数量
  1376. CallRows = datas.Select("BusinessType=6 and F_REPAIRMANID=3");
  1377. if (CallRows != null && CallRows.Length > 0)
  1378. {
  1379. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1380. {
  1381. wxCount = int.Parse(CallRows[0]["callInCount"].ToString());
  1382. }
  1383. }
  1384. //微博工单数量
  1385. CallRows = datas.Select("BusinessType=6 and F_REPAIRMANID=4");
  1386. if (CallRows != null && CallRows.Length > 0)
  1387. {
  1388. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1389. {
  1390. wbCount = int.Parse(CallRows[0]["callInCount"].ToString());
  1391. }
  1392. }
  1393. dataRow = newTable.NewRow();
  1394. dataRow["业务类型"] = "咨询";
  1395. dataRow["语音工单"] = callInCount;
  1396. dataRow["微信工单"] = wxCount;
  1397. dataRow["微博工单"] = wbCount;
  1398. newTable.Rows.Add(dataRow);
  1399. #endregion
  1400. #region 建议工单
  1401. callInCount = 0;
  1402. wxCount = 0;
  1403. wbCount = 0;
  1404. //来电工单数量
  1405. CallRows = datas.Select("BusinessType=14 and F_REPAIRMANID=1");
  1406. if (CallRows != null && CallRows.Length > 0)
  1407. {
  1408. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1409. {
  1410. callInCount += int.Parse(CallRows[0]["callInCount"].ToString());
  1411. }
  1412. }
  1413. //留言工单数量
  1414. CallRows = datas.Select("BusinessType=14 and F_REPAIRMANID=2");
  1415. if (CallRows != null && CallRows.Length > 0)
  1416. {
  1417. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1418. {
  1419. callInCount += int.Parse(CallRows[0]["callInCount"].ToString());
  1420. }
  1421. }
  1422. //微信工单数量
  1423. CallRows = datas.Select("BusinessType=14 and F_REPAIRMANID=3");
  1424. if (CallRows != null && CallRows.Length > 0)
  1425. {
  1426. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1427. {
  1428. wxCount = int.Parse(CallRows[0]["callInCount"].ToString());
  1429. }
  1430. }
  1431. //微博工单数量
  1432. CallRows = datas.Select("BusinessType=14 and F_REPAIRMANID=4");
  1433. if (CallRows != null && CallRows.Length > 0)
  1434. {
  1435. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1436. {
  1437. wbCount = int.Parse(CallRows[0]["callInCount"].ToString());
  1438. }
  1439. }
  1440. dataRow = newTable.NewRow();
  1441. dataRow["业务类型"] = "建议";
  1442. dataRow["语音工单"] = callInCount;
  1443. dataRow["微信工单"] = wxCount;
  1444. dataRow["微博工单"] = wbCount;
  1445. newTable.Rows.Add(dataRow);
  1446. #endregion
  1447. #region 表扬工单
  1448. callInCount = 0;
  1449. wxCount = 0;
  1450. wbCount = 0;
  1451. //来电工单数量
  1452. CallRows = datas.Select("BusinessType=18 and F_REPAIRMANID=1");
  1453. if (CallRows != null && CallRows.Length > 0)
  1454. {
  1455. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1456. {
  1457. callInCount += int.Parse(CallRows[0]["callInCount"].ToString());
  1458. }
  1459. }
  1460. //留言工单数量
  1461. CallRows = datas.Select("BusinessType=18 and F_REPAIRMANID=2");
  1462. if (CallRows != null && CallRows.Length > 0)
  1463. {
  1464. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1465. {
  1466. callInCount += int.Parse(CallRows[0]["callInCount"].ToString());
  1467. }
  1468. }
  1469. //微信工单数量
  1470. CallRows = datas.Select("BusinessType=18 and F_REPAIRMANID=3");
  1471. if (CallRows != null && CallRows.Length > 0)
  1472. {
  1473. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1474. {
  1475. wxCount = int.Parse(CallRows[0]["callInCount"].ToString());
  1476. }
  1477. }
  1478. //微博工单数量
  1479. CallRows = datas.Select("BusinessType=18 and F_REPAIRMANID=4");
  1480. if (CallRows != null && CallRows.Length > 0)
  1481. {
  1482. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1483. {
  1484. wbCount = int.Parse(CallRows[0]["callInCount"].ToString());
  1485. }
  1486. }
  1487. dataRow = newTable.NewRow();
  1488. dataRow["业务类型"] = "表扬";
  1489. dataRow["语音工单"] = callInCount;
  1490. dataRow["微信工单"] = wxCount;
  1491. dataRow["微博工单"] = wbCount;
  1492. newTable.Rows.Add(dataRow);
  1493. #endregion
  1494. #region 挂失工单
  1495. callInCount = 0;
  1496. wxCount = 0;
  1497. wbCount = 0;
  1498. //来电工单数量
  1499. CallRows = datas.Select("BusinessType=19 and F_REPAIRMANID=1");
  1500. if (CallRows != null && CallRows.Length > 0)
  1501. {
  1502. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1503. {
  1504. callInCount += int.Parse(CallRows[0]["callInCount"].ToString());
  1505. }
  1506. }
  1507. //留言工单数量
  1508. CallRows = datas.Select("BusinessType=19 and F_REPAIRMANID=2");
  1509. if (CallRows != null && CallRows.Length > 0)
  1510. {
  1511. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1512. {
  1513. callInCount += int.Parse(CallRows[0]["callInCount"].ToString());
  1514. }
  1515. }
  1516. //微信工单数量
  1517. CallRows = datas.Select("BusinessType=19 and F_REPAIRMANID=3");
  1518. if (CallRows != null && CallRows.Length > 0)
  1519. {
  1520. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1521. {
  1522. wxCount = int.Parse(CallRows[0]["callInCount"].ToString());
  1523. }
  1524. }
  1525. //微博工单数量
  1526. CallRows = datas.Select("BusinessType=19 and F_REPAIRMANID=4");
  1527. if (CallRows != null && CallRows.Length > 0)
  1528. {
  1529. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1530. {
  1531. wbCount = int.Parse(CallRows[0]["callInCount"].ToString());
  1532. }
  1533. }
  1534. dataRow = newTable.NewRow();
  1535. dataRow["业务类型"] = "挂失";
  1536. dataRow["语音工单"] = callInCount;
  1537. dataRow["微信工单"] = wxCount;
  1538. dataRow["微博工单"] = wbCount;
  1539. newTable.Rows.Add(dataRow);
  1540. #endregion
  1541. #region 投诉工单
  1542. callInCount = 0;
  1543. wxCount = 0;
  1544. wbCount = 0;
  1545. //来电工单数量
  1546. CallRows = datas.Select("BusinessType=3 and F_REPAIRMANID=1");
  1547. if (CallRows != null && CallRows.Length > 0)
  1548. {
  1549. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1550. {
  1551. callInCount += int.Parse(CallRows[0]["callInCount"].ToString());
  1552. }
  1553. }
  1554. //留言工单数量
  1555. CallRows = datas.Select("BusinessType=3 and F_REPAIRMANID=2");
  1556. if (CallRows != null && CallRows.Length > 0)
  1557. {
  1558. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1559. {
  1560. callInCount += int.Parse(CallRows[0]["callInCount"].ToString());
  1561. }
  1562. }
  1563. //微信工单数量
  1564. CallRows = datas.Select("BusinessType=3 and F_REPAIRMANID=3");
  1565. if (CallRows != null && CallRows.Length > 0)
  1566. {
  1567. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1568. {
  1569. wxCount = int.Parse(CallRows[0]["callInCount"].ToString());
  1570. }
  1571. }
  1572. //微博工单数量
  1573. CallRows = datas.Select("BusinessType=3 and F_REPAIRMANID=4");
  1574. if (CallRows != null && CallRows.Length > 0)
  1575. {
  1576. if (CallRows[0]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[0]["callInCount"].ToString()))
  1577. {
  1578. wbCount = int.Parse(CallRows[0]["callInCount"].ToString());
  1579. }
  1580. }
  1581. dataRow = newTable.NewRow();
  1582. dataRow["业务类型"] = "投诉";
  1583. dataRow["语音工单"] = callInCount;
  1584. dataRow["微信工单"] = wxCount;
  1585. dataRow["微博工单"] = wbCount;
  1586. newTable.Rows.Add(dataRow);
  1587. #endregion
  1588. }
  1589. }
  1590. dataModel.code = 0;
  1591. dataModel.data = newTable;
  1592. }
  1593. catch (Exception ex)
  1594. {
  1595. dataModel.code = 200;
  1596. dataModel.msg = ex.Message;
  1597. }
  1598. return JsonConvert.SerializeObject(dataModel);
  1599. }
  1600. /// <summary>
  1601. /// 接口数据2
  1602. /// </summary>
  1603. /// <param name="page">当前页码</param>
  1604. /// <param name="limit">每页数据量</param>
  1605. /// <param name="sqlWhere">查询条件</param>
  1606. /// <returns></returns>
  1607. [ActionName("WorkOrderTypeFromDataNewbak")]
  1608. [HttpGet]
  1609. public string WorkOrderTypeFromDataNewbak(DateTime? NowDateTime, string dateParty)
  1610. {
  1611. //数据结果集
  1612. ResponseData dataModel = new ResponseData();
  1613. try
  1614. {
  1615. string startDate = "";
  1616. string endDate = "";
  1617. if (!string.IsNullOrEmpty(dateParty))
  1618. {
  1619. startDate = dateParty.Substring(0, 10);
  1620. endDate = dateParty.Substring(12);
  1621. }
  1622. else
  1623. {
  1624. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  1625. }
  1626. DataTable datas = recordBLL.GetWorkOrderBussTypeFromDataNew(startDate, endDate);
  1627. DataTable newTable = new DataTable();
  1628. newTable.Columns.Add("BusinessType");
  1629. newTable.Columns.Add("allcount");
  1630. newTable.Columns.Add("callcount");
  1631. newTable.Columns.Add("callCount_zb");
  1632. newTable.Columns.Add("wxcount");
  1633. newTable.Columns.Add("wbcount");
  1634. newTable.Columns.Add("Returnvisitproblem"); //概要:F_RETURNVISITPROBLEM
  1635. newTable.Columns.Add("Returnvisitproblem_zb");
  1636. if (datas != null && datas.Rows.Count > 0)
  1637. {
  1638. DataRow dataRow;
  1639. if (datas != null && datas.Rows.Count > 0)
  1640. {
  1641. #region 咨询工单
  1642. int callInCount = 0;
  1643. int wxCount = 0;
  1644. int wbCount = 0;
  1645. List<string> Returnvisitproblem_zx = new List<string>();
  1646. //string Returnvisitproblem_zx = "[";
  1647. //来电工单数量
  1648. DataRow[] CallRows = datas.Select("BusinessType=6 and F_REPAIRMANID=1");
  1649. if (CallRows != null && CallRows.Length > 0)
  1650. {
  1651. for (int i = 0; i < CallRows.Length; i++)
  1652. {
  1653. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  1654. {
  1655. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  1656. }
  1657. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  1658. {
  1659. Returnvisitproblem_zx.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim());
  1660. }
  1661. }
  1662. //for (int i = 0; i < CallRows.Length; i++)
  1663. //{
  1664. // if (i == 0)
  1665. // {
  1666. // Returnvisitproblem_zx = Returnvisitproblem_zx + "\"" + CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() + "\"";
  1667. // }
  1668. // else
  1669. // {
  1670. // Returnvisitproblem_zx = Returnvisitproblem_zx + ",\"" + CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() + "\"";
  1671. // }
  1672. //}
  1673. }
  1674. //留言工单数量
  1675. CallRows = datas.Select("BusinessType=6 and F_REPAIRMANID=2");
  1676. if (CallRows != null && CallRows.Length > 0)
  1677. {
  1678. for (int i = 0; i < CallRows.Length; i++)
  1679. {
  1680. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  1681. {
  1682. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  1683. }
  1684. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  1685. {
  1686. Returnvisitproblem_zx.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim());
  1687. }
  1688. }
  1689. //for (int i = 0; i < CallRows.Length; i++)
  1690. //{
  1691. // if (i == 0)
  1692. // {
  1693. // Returnvisitproblem_zx = Returnvisitproblem_zx + "\"" + CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() + "\"";
  1694. // }
  1695. // else
  1696. // {
  1697. // Returnvisitproblem_zx = Returnvisitproblem_zx + ",\"" + CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() + "\"";
  1698. // }
  1699. //}
  1700. }
  1701. //微信工单数量
  1702. CallRows = datas.Select("BusinessType=6 and F_REPAIRMANID=3");
  1703. if (CallRows != null && CallRows.Length > 0)
  1704. {
  1705. for (int i = 0; i < CallRows.Length; i++)
  1706. {
  1707. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  1708. {
  1709. wxCount = int.Parse(CallRows[i]["callInCount"].ToString());
  1710. }
  1711. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  1712. {
  1713. Returnvisitproblem_zx.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim());
  1714. }
  1715. }
  1716. //for (int i = 0; i < CallRows.Length; i++)
  1717. //{
  1718. // if (i == 0)
  1719. // {
  1720. // Returnvisitproblem_zx = Returnvisitproblem_zx + "\"" + CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() + "\"";
  1721. // }
  1722. // else
  1723. // {
  1724. // Returnvisitproblem_zx = Returnvisitproblem_zx + ",\"" + CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() + "\"";
  1725. // }
  1726. //}
  1727. }
  1728. //微博工单数量
  1729. CallRows = datas.Select("BusinessType=6 and F_REPAIRMANID=4");
  1730. if (CallRows != null && CallRows.Length > 0)
  1731. {
  1732. for (int i = 0; i < CallRows.Length; i++)
  1733. {
  1734. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  1735. {
  1736. wbCount = int.Parse(CallRows[i]["callInCount"].ToString());
  1737. }
  1738. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  1739. {
  1740. Returnvisitproblem_zx.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim());
  1741. }
  1742. }
  1743. //for (int i = 0; i < CallRows.Length; i++)
  1744. //{
  1745. // if (i == 0)
  1746. // {
  1747. // Returnvisitproblem_zx = Returnvisitproblem_zx + "\"" + CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() + "\"";
  1748. // }
  1749. // else
  1750. // {
  1751. // Returnvisitproblem_zx = Returnvisitproblem_zx + ",\"" + CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() + "\"";
  1752. // }
  1753. //}
  1754. }
  1755. //Returnvisitproblem_zx = Returnvisitproblem_zx + "]";
  1756. //微博接口
  1757. int wxxtCount = WXWorkOrderCount(3, startDate, endDate);
  1758. //微信接口
  1759. int wbxtCount = WXWorkOrderCount(4, startDate, endDate);
  1760. dataRow = newTable.NewRow();
  1761. dataRow["BusinessType"] = "咨询";
  1762. dataRow["allcount"] = callInCount+ wxCount + wxxtCount+ wbCount + wbxtCount;
  1763. dataRow["callCount_zb"] = 0;
  1764. dataRow["callcount"] = callInCount;
  1765. dataRow["wxcount"] = wxCount+ wxxtCount;
  1766. dataRow["wbcount"] = wbCount+ wbxtCount;
  1767. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_zx);
  1768. dataRow["Returnvisitproblem_zb"] = "";
  1769. newTable.Rows.Add(dataRow);
  1770. #endregion
  1771. #region 建议工单
  1772. callInCount = 0;
  1773. wxCount = 0;
  1774. wbCount = 0;
  1775. //string Returnvisitproblem_jy = "";
  1776. List<string> Returnvisitproblem_jy = new List<string>();
  1777. //来电工单数量
  1778. CallRows = datas.Select("BusinessType=14 and F_REPAIRMANID=1");
  1779. if (CallRows != null && CallRows.Length > 0)
  1780. {
  1781. for (int i = 0; i < CallRows.Length; i++)
  1782. {
  1783. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  1784. {
  1785. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  1786. }
  1787. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  1788. {
  1789. Returnvisitproblem_jy.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  1790. }
  1791. }
  1792. }
  1793. //留言工单数量
  1794. CallRows = datas.Select("BusinessType=14 and F_REPAIRMANID=2");
  1795. if (CallRows != null && CallRows.Length > 0)
  1796. {
  1797. for (int i = 0; i < CallRows.Length; i++)
  1798. {
  1799. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  1800. {
  1801. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  1802. }
  1803. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  1804. {
  1805. Returnvisitproblem_jy.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  1806. }
  1807. }
  1808. }
  1809. //微信工单数量
  1810. CallRows = datas.Select("BusinessType=14 and F_REPAIRMANID=3");
  1811. if (CallRows != null && CallRows.Length > 0)
  1812. {
  1813. for (int i = 0; i < CallRows.Length; i++)
  1814. {
  1815. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  1816. {
  1817. wxCount = int.Parse(CallRows[i]["callInCount"].ToString());
  1818. }
  1819. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  1820. {
  1821. Returnvisitproblem_jy.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  1822. }
  1823. }
  1824. }
  1825. //微博工单数量
  1826. CallRows = datas.Select("BusinessType=14 and F_REPAIRMANID=4");
  1827. if (CallRows != null && CallRows.Length > 0)
  1828. {
  1829. for (int i = 0; i < CallRows.Length; i++)
  1830. {
  1831. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  1832. {
  1833. wbCount = int.Parse(CallRows[i]["callInCount"].ToString());
  1834. }
  1835. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  1836. {
  1837. Returnvisitproblem_jy.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  1838. }
  1839. }
  1840. }
  1841. dataRow = newTable.NewRow();
  1842. dataRow["BusinessType"] = "建议";
  1843. dataRow["allcount"] = callInCount + wxCount +wbCount;
  1844. dataRow["callcount"] = callInCount;
  1845. dataRow["callCount_zb"] = 0;
  1846. dataRow["wxcount"] = wxCount ;
  1847. dataRow["wbcount"] = wbCount ;
  1848. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_jy) ;
  1849. dataRow["Returnvisitproblem_zb"] = "";
  1850. newTable.Rows.Add(dataRow);
  1851. #endregion
  1852. #region 表扬工单
  1853. callInCount = 0;
  1854. wxCount = 0;
  1855. wbCount = 0;
  1856. //string Returnvisitproblem_by = "";
  1857. List<string> Returnvisitproblem_by = new List<string>();
  1858. //来电工单数量
  1859. CallRows = datas.Select("BusinessType=18 and F_REPAIRMANID=1");
  1860. if (CallRows != null && CallRows.Length > 0)
  1861. {
  1862. for (int i = 0; i < CallRows.Length; i++)
  1863. {
  1864. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  1865. {
  1866. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  1867. }
  1868. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  1869. {
  1870. Returnvisitproblem_by.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  1871. }
  1872. }
  1873. }
  1874. //留言工单数量
  1875. CallRows = datas.Select("BusinessType=18 and F_REPAIRMANID=2");
  1876. if (CallRows != null && CallRows.Length > 0)
  1877. {
  1878. for (int i = 0; i < CallRows.Length; i++)
  1879. {
  1880. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  1881. {
  1882. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  1883. }
  1884. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  1885. {
  1886. Returnvisitproblem_by.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  1887. }
  1888. }
  1889. }
  1890. //微信工单数量
  1891. CallRows = datas.Select("BusinessType=18 and F_REPAIRMANID=3");
  1892. if (CallRows != null && CallRows.Length > 0)
  1893. {
  1894. for (int i = 0; i < CallRows.Length; i++)
  1895. {
  1896. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  1897. {
  1898. wxCount = int.Parse(CallRows[i]["callInCount"].ToString());
  1899. }
  1900. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  1901. {
  1902. Returnvisitproblem_by.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  1903. }
  1904. }
  1905. }
  1906. //微博工单数量
  1907. CallRows = datas.Select("BusinessType=18 and F_REPAIRMANID=4");
  1908. if (CallRows != null && CallRows.Length > 0)
  1909. {
  1910. for (int i = 0; i < CallRows.Length; i++)
  1911. {
  1912. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  1913. {
  1914. wbCount = int.Parse(CallRows[i]["callInCount"].ToString());
  1915. }
  1916. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  1917. {
  1918. Returnvisitproblem_by.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  1919. }
  1920. }
  1921. }
  1922. dataRow = newTable.NewRow();
  1923. dataRow["BusinessType"] = "表扬";
  1924. dataRow["allcount"] = callInCount + wxCount + wbCount;
  1925. dataRow["callcount"] = callInCount;
  1926. dataRow["callCount_zb"] = 0;
  1927. dataRow["wxcount"] = wxCount;
  1928. dataRow["wbcount"] = wbCount;
  1929. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_by);
  1930. dataRow["Returnvisitproblem_zb"] = "";
  1931. newTable.Rows.Add(dataRow);
  1932. #endregion
  1933. #region 挂失工单
  1934. callInCount = 0;
  1935. wxCount = 0;
  1936. wbCount = 0;
  1937. //string Returnvisitproblem_gs = "";
  1938. List<string> Returnvisitproblem_gs = new List<string>();
  1939. //来电工单数量
  1940. CallRows = datas.Select("BusinessType=19 and F_REPAIRMANID=1");
  1941. if (CallRows != null && CallRows.Length > 0)
  1942. {
  1943. for (int i = 0; i < CallRows.Length; i++)
  1944. {
  1945. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  1946. {
  1947. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  1948. }
  1949. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  1950. {
  1951. Returnvisitproblem_gs.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  1952. }
  1953. }
  1954. }
  1955. //留言工单数量
  1956. CallRows = datas.Select("BusinessType=19 and F_REPAIRMANID=2");
  1957. if (CallRows != null && CallRows.Length > 0)
  1958. {
  1959. for (int i = 0; i < CallRows.Length; i++)
  1960. {
  1961. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  1962. {
  1963. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  1964. }
  1965. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  1966. {
  1967. Returnvisitproblem_gs.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  1968. }
  1969. }
  1970. }
  1971. //微信工单数量
  1972. CallRows = datas.Select("BusinessType=19 and F_REPAIRMANID=3");
  1973. if (CallRows != null && CallRows.Length > 0)
  1974. {
  1975. for (int i = 0; i < CallRows.Length; i++)
  1976. {
  1977. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  1978. {
  1979. wxCount = int.Parse(CallRows[i]["callInCount"].ToString());
  1980. }
  1981. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  1982. {
  1983. Returnvisitproblem_gs.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  1984. }
  1985. }
  1986. }
  1987. //微博工单数量
  1988. CallRows = datas.Select("BusinessType=19 and F_REPAIRMANID=4");
  1989. if (CallRows != null && CallRows.Length > 0)
  1990. {
  1991. for (int i = 0; i < CallRows.Length; i++)
  1992. {
  1993. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  1994. {
  1995. wbCount = int.Parse(CallRows[i]["callInCount"].ToString());
  1996. }
  1997. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  1998. {
  1999. Returnvisitproblem_gs.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2000. }
  2001. }
  2002. }
  2003. dataRow = newTable.NewRow();
  2004. dataRow["BusinessType"] = "挂失";
  2005. dataRow["allcount"] = callInCount + wxCount + wbCount;
  2006. dataRow["callcount"] = callInCount;
  2007. dataRow["wxcount"] = wxCount;
  2008. dataRow["wbcount"] = wbCount;
  2009. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_gs);
  2010. dataRow["callCount_zb"] = 0;
  2011. dataRow["Returnvisitproblem_zb"] = "";
  2012. newTable.Rows.Add(dataRow);
  2013. #endregion
  2014. #region 投诉工单
  2015. callInCount = 0;
  2016. wxCount = 0;
  2017. wbCount = 0;
  2018. int callInCount_zb = 0;
  2019. List<string> Returnvisitproblem_zb = new List<string>();
  2020. List<string> Returnvisitproblem_ts = new List<string>();
  2021. //来电工单数量
  2022. CallRows = datas.Select("BusinessType=3 and F_REPAIRMANID=1");
  2023. if (CallRows != null && CallRows.Length > 0)
  2024. {
  2025. for (int i = 0; i < CallRows.Length; i++)
  2026. {
  2027. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2028. {
  2029. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2030. }
  2031. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2032. {
  2033. Returnvisitproblem_ts.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2034. }
  2035. }
  2036. }
  2037. //留言工单数量
  2038. CallRows = datas.Select("BusinessType=3 and F_REPAIRMANID=2");
  2039. if (CallRows != null && CallRows.Length > 0)
  2040. {
  2041. for (int i = 0; i < CallRows.Length; i++)
  2042. {
  2043. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2044. {
  2045. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2046. }
  2047. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2048. {
  2049. Returnvisitproblem_ts.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2050. }
  2051. }
  2052. }
  2053. //微信工单数量
  2054. CallRows = datas.Select("BusinessType=3 and F_REPAIRMANID=3");
  2055. if (CallRows != null && CallRows.Length > 0)
  2056. {
  2057. for (int i = 0; i < CallRows.Length; i++)
  2058. {
  2059. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2060. {
  2061. wxCount = int.Parse(CallRows[i]["callInCount"].ToString());
  2062. }
  2063. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2064. {
  2065. Returnvisitproblem_ts.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2066. }
  2067. }
  2068. }
  2069. //微博工单数量
  2070. CallRows = datas.Select("BusinessType=3 and F_REPAIRMANID=4");
  2071. if (CallRows != null && CallRows.Length > 0)
  2072. {
  2073. for (int i = 0; i < CallRows.Length; i++)
  2074. {
  2075. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2076. {
  2077. wbCount = int.Parse(CallRows[i]["callInCount"].ToString());
  2078. }
  2079. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2080. {
  2081. Returnvisitproblem_ts.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2082. }
  2083. }
  2084. }
  2085. //转办工单数量
  2086. CallRows = datas.Select("BusinessType=3 and F_REPAIRMANID in (1,2) and F_WORKORDERTYPEID=1");
  2087. if (CallRows != null && CallRows.Length > 0)
  2088. {
  2089. for (int i = 0; i < CallRows.Length; i++)
  2090. {
  2091. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2092. {
  2093. callInCount_zb += int.Parse(CallRows[i]["callInCount"].ToString());
  2094. }
  2095. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2096. {
  2097. Returnvisitproblem_zb.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2098. }
  2099. }
  2100. }
  2101. dataRow = newTable.NewRow();
  2102. dataRow["BusinessType"] = "投诉";
  2103. dataRow["allcount"] = callInCount + wxCount + wbCount;
  2104. dataRow["callcount"] = callInCount;
  2105. dataRow["callCount_zb"] = callInCount_zb;
  2106. dataRow["wxcount"] = wxCount;
  2107. dataRow["wbcount"] = wbCount;
  2108. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_ts);
  2109. dataRow["Returnvisitproblem_zb"] = JsonConvert.SerializeObject(Returnvisitproblem_zb); ;
  2110. newTable.Rows.Add(dataRow);
  2111. #endregion
  2112. }
  2113. }
  2114. dataModel.code = 0;
  2115. dataModel.data = newTable;
  2116. }
  2117. catch (Exception ex)
  2118. {
  2119. dataModel.code = 200;
  2120. dataModel.msg = ex.Message;
  2121. }
  2122. return JsonConvert.SerializeObject(dataModel);
  2123. }
  2124. [ActionName("WorkOrderTypeFromDataNewBK1012")]
  2125. [HttpGet]
  2126. public string WorkOrderTypeFromDataNewBK1012(DateTime? NowDateTime, string dateParty)
  2127. {
  2128. //数据结果集
  2129. ResponseData dataModel = new ResponseData();
  2130. try
  2131. {
  2132. string startDate = "";
  2133. string endDate = "";
  2134. if (!string.IsNullOrEmpty(dateParty))
  2135. {
  2136. startDate = dateParty.Substring(0, 10);
  2137. endDate = dateParty.Substring(12);
  2138. }
  2139. else
  2140. {
  2141. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  2142. }
  2143. DataTable datas = recordBLL.GetWorkOrderBussTypeFromDataNew(startDate, endDate);
  2144. DataTable newTable = new DataTable();
  2145. newTable.Columns.Add("BusinessType");
  2146. newTable.Columns.Add("allcount");
  2147. newTable.Columns.Add("callcount");
  2148. //newTable.Columns.Add("callCount_zb");
  2149. newTable.Columns.Add("wxcount");
  2150. newTable.Columns.Add("wbcount");
  2151. newTable.Columns.Add("Returnvisitproblem"); //概要:F_RETURNVISITPROBLEM
  2152. //newTable.Columns.Add("Returnvisitproblem_zb");
  2153. if (datas != null && datas.Rows.Count > 0)
  2154. {
  2155. DataRow dataRow;
  2156. if (datas != null && datas.Rows.Count > 0)
  2157. {
  2158. #region 咨询工单
  2159. int callInCount = 0;
  2160. List<string> Returnvisitproblem_zx = new List<string>();
  2161. //string Returnvisitproblem_zx = "[";
  2162. //来电工单数量
  2163. DataRow[] CallRows = datas.Select("BusinessType=6 and F_REPAIRMANID=1");
  2164. if (CallRows != null && CallRows.Length > 0)
  2165. {
  2166. for (int i = 0; i < CallRows.Length; i++)
  2167. {
  2168. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2169. {
  2170. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2171. }
  2172. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2173. {
  2174. Returnvisitproblem_zx.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim());
  2175. }
  2176. }
  2177. //for (int i = 0; i < CallRows.Length; i++)
  2178. //{
  2179. // if (i == 0)
  2180. // {
  2181. // Returnvisitproblem_zx = Returnvisitproblem_zx + "\"" + CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() + "\"";
  2182. // }
  2183. // else
  2184. // {
  2185. // Returnvisitproblem_zx = Returnvisitproblem_zx + ",\"" + CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() + "\"";
  2186. // }
  2187. //}
  2188. }
  2189. //留言工单数量
  2190. CallRows = datas.Select("BusinessType=6 and F_REPAIRMANID=2");
  2191. if (CallRows != null && CallRows.Length > 0)
  2192. {
  2193. for (int i = 0; i < CallRows.Length; i++)
  2194. {
  2195. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2196. {
  2197. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2198. }
  2199. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2200. {
  2201. Returnvisitproblem_zx.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim());
  2202. }
  2203. }
  2204. //for (int i = 0; i < CallRows.Length; i++)
  2205. //{
  2206. // if (i == 0)
  2207. // {
  2208. // Returnvisitproblem_zx = Returnvisitproblem_zx + "\"" + CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() + "\"";
  2209. // }
  2210. // else
  2211. // {
  2212. // Returnvisitproblem_zx = Returnvisitproblem_zx + ",\"" + CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() + "\"";
  2213. // }
  2214. //}
  2215. }
  2216. dataRow = newTable.NewRow();
  2217. dataRow["BusinessType"] = "咨询";
  2218. dataRow["allcount"] = callInCount;
  2219. dataRow["callcount"] = callInCount;
  2220. dataRow["wxcount"] = 0;
  2221. dataRow["wbcount"] = 0;
  2222. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_zx);
  2223. newTable.Rows.Add(dataRow);
  2224. #endregion
  2225. #region 建议工单
  2226. callInCount = 0;
  2227. //string Returnvisitproblem_jy = "";
  2228. List<string> Returnvisitproblem_jy = new List<string>();
  2229. //来电工单数量
  2230. CallRows = datas.Select("BusinessType=14 and F_REPAIRMANID=1");
  2231. if (CallRows != null && CallRows.Length > 0)
  2232. {
  2233. for (int i = 0; i < CallRows.Length; i++)
  2234. {
  2235. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2236. {
  2237. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2238. }
  2239. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2240. {
  2241. Returnvisitproblem_jy.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2242. }
  2243. }
  2244. }
  2245. //留言工单数量
  2246. CallRows = datas.Select("BusinessType=14 and F_REPAIRMANID=2");
  2247. if (CallRows != null && CallRows.Length > 0)
  2248. {
  2249. for (int i = 0; i < CallRows.Length; i++)
  2250. {
  2251. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2252. {
  2253. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2254. }
  2255. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2256. {
  2257. Returnvisitproblem_jy.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2258. }
  2259. }
  2260. }
  2261. dataRow = newTable.NewRow();
  2262. dataRow["BusinessType"] = "建议";
  2263. dataRow["allcount"] = callInCount;
  2264. dataRow["callcount"] = callInCount;
  2265. dataRow["wxcount"] = 0;
  2266. dataRow["wbcount"] = 0;
  2267. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_jy);
  2268. newTable.Rows.Add(dataRow);
  2269. #endregion
  2270. #region 表扬工单
  2271. callInCount = 0;
  2272. //string Returnvisitproblem_by = "";
  2273. List<string> Returnvisitproblem_by = new List<string>();
  2274. //来电工单数量
  2275. CallRows = datas.Select("BusinessType=18 and F_REPAIRMANID=1");
  2276. if (CallRows != null && CallRows.Length > 0)
  2277. {
  2278. for (int i = 0; i < CallRows.Length; i++)
  2279. {
  2280. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2281. {
  2282. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2283. }
  2284. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2285. {
  2286. Returnvisitproblem_by.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2287. }
  2288. }
  2289. }
  2290. //留言工单数量
  2291. CallRows = datas.Select("BusinessType=18 and F_REPAIRMANID=2");
  2292. if (CallRows != null && CallRows.Length > 0)
  2293. {
  2294. for (int i = 0; i < CallRows.Length; i++)
  2295. {
  2296. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2297. {
  2298. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2299. }
  2300. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2301. {
  2302. Returnvisitproblem_by.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2303. }
  2304. }
  2305. }
  2306. dataRow = newTable.NewRow();
  2307. dataRow["BusinessType"] = "表扬";
  2308. dataRow["allcount"] = callInCount;
  2309. dataRow["callcount"] = callInCount;
  2310. dataRow["wxcount"] = 0;
  2311. dataRow["wbcount"] = 0;
  2312. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_by);
  2313. newTable.Rows.Add(dataRow);
  2314. #endregion
  2315. #region 挂失工单
  2316. callInCount = 0;
  2317. //string Returnvisitproblem_gs = "";
  2318. List<string> Returnvisitproblem_gs = new List<string>();
  2319. //来电工单数量
  2320. CallRows = datas.Select("BusinessType=19 and F_REPAIRMANID=1");
  2321. if (CallRows != null && CallRows.Length > 0)
  2322. {
  2323. for (int i = 0; i < CallRows.Length; i++)
  2324. {
  2325. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2326. {
  2327. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2328. }
  2329. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2330. {
  2331. Returnvisitproblem_gs.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2332. }
  2333. }
  2334. }
  2335. //留言工单数量
  2336. CallRows = datas.Select("BusinessType=19 and F_REPAIRMANID=2");
  2337. if (CallRows != null && CallRows.Length > 0)
  2338. {
  2339. for (int i = 0; i < CallRows.Length; i++)
  2340. {
  2341. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2342. {
  2343. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2344. }
  2345. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2346. {
  2347. Returnvisitproblem_gs.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2348. }
  2349. }
  2350. }
  2351. dataRow = newTable.NewRow();
  2352. dataRow["BusinessType"] = "挂失";
  2353. dataRow["allcount"] = callInCount;
  2354. dataRow["callcount"] = callInCount;
  2355. dataRow["wxcount"] = 0;
  2356. dataRow["wbcount"] = 0;
  2357. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_gs);
  2358. newTable.Rows.Add(dataRow);
  2359. #endregion
  2360. #region 投诉工单
  2361. callInCount = 0;
  2362. int callInCount_zb = 0;
  2363. List<string> Returnvisitproblem_zb = new List<string>();
  2364. List<string> Returnvisitproblem_ts = new List<string>();
  2365. //转办工单数量
  2366. CallRows = datas.Select("BusinessType=3 and F_REPAIRMANID in (1,2) and F_WORKORDERTYPEID=1");
  2367. if (CallRows != null && CallRows.Length > 0)
  2368. {
  2369. for (int i = 0; i < CallRows.Length; i++)
  2370. {
  2371. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2372. {
  2373. callInCount_zb += int.Parse(CallRows[i]["callInCount"].ToString());
  2374. }
  2375. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2376. {
  2377. Returnvisitproblem_zb.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2378. }
  2379. }
  2380. }
  2381. dataRow = newTable.NewRow();
  2382. dataRow["BusinessType"] = "投诉";
  2383. dataRow["allcount"] = callInCount_zb;
  2384. dataRow["callcount"] = callInCount_zb;
  2385. dataRow["wxcount"] = 0;
  2386. dataRow["wbcount"] = 0;
  2387. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_zb);
  2388. newTable.Rows.Add(dataRow);
  2389. #endregion
  2390. }
  2391. }
  2392. dataModel.code = 0;
  2393. dataModel.data = newTable;
  2394. }
  2395. catch (Exception ex)
  2396. {
  2397. dataModel.code = 200;
  2398. dataModel.msg = ex.Message;
  2399. }
  2400. return JsonConvert.SerializeObject(dataModel);
  2401. }
  2402. /// <summary>
  2403. /// 原接口数据:WorkOrderTypeFromDataNew
  2404. /// </summary>
  2405. /// <param name="page">当前页码</param>
  2406. /// <param name="limit">每页数据量</param>
  2407. /// <param name="sqlWhere">查询条件</param>
  2408. /// <returns></returns>
  2409. [ActionName("WorkOrderTypeFromDataNew1104")]
  2410. [HttpGet]
  2411. public string WorkOrderTypeFromDataNew1104(DateTime? NowDateTime, string dateParty)
  2412. {
  2413. //数据结果集
  2414. ResponseData dataModel = new ResponseData();
  2415. try
  2416. {
  2417. string startDate = "";
  2418. string endDate = "";
  2419. if (!string.IsNullOrEmpty(dateParty))
  2420. {
  2421. startDate = dateParty.Substring(0, 10);
  2422. endDate = dateParty.Substring(12);
  2423. }
  2424. else
  2425. {
  2426. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  2427. }
  2428. DataTable datas = recordBLL.GetWorkOrderBussTypeFromDataNew(startDate, endDate);
  2429. DataTable newTable = new DataTable();
  2430. newTable.Columns.Add("BusinessType");
  2431. newTable.Columns.Add("allcount");
  2432. newTable.Columns.Add("callcount");
  2433. //newTable.Columns.Add("callCount_zb");
  2434. newTable.Columns.Add("wxcount");
  2435. newTable.Columns.Add("wbcount");
  2436. newTable.Columns.Add("Returnvisitproblem"); //概要:F_RETURNVISITPROBLEM
  2437. //newTable.Columns.Add("Returnvisitproblem_zb");
  2438. if (datas != null && datas.Rows.Count > 0)
  2439. {
  2440. DataRow dataRow;
  2441. if (datas != null && datas.Rows.Count > 0)
  2442. {
  2443. #region 咨询工单
  2444. int callInCount = 0;
  2445. List<string> Returnvisitproblem_zx = new List<string>();
  2446. //string Returnvisitproblem_zx = "[";
  2447. //来电工单数量
  2448. DataRow[] CallRows = datas.Select("BusinessType=6 and F_REPAIRMANID=1");
  2449. if (CallRows != null && CallRows.Length > 0)
  2450. {
  2451. for (int i = 0; i < CallRows.Length; i++)
  2452. {
  2453. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2454. {
  2455. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2456. }
  2457. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2458. {
  2459. Returnvisitproblem_zx.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim());
  2460. }
  2461. }
  2462. #region
  2463. //for (int i = 0; i < CallRows.Length; i++)
  2464. //{
  2465. // if (i == 0)
  2466. // {
  2467. // Returnvisitproblem_zx = Returnvisitproblem_zx + "\"" + CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() + "\"";
  2468. // }
  2469. // else
  2470. // {
  2471. // Returnvisitproblem_zx = Returnvisitproblem_zx + ",\"" + CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() + "\"";
  2472. // }
  2473. //}
  2474. #endregion
  2475. }
  2476. //留言工单数量
  2477. CallRows = datas.Select("BusinessType=6 and F_REPAIRMANID=2");
  2478. if (CallRows != null && CallRows.Length > 0)
  2479. {
  2480. for (int i = 0; i < CallRows.Length; i++)
  2481. {
  2482. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2483. {
  2484. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2485. }
  2486. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2487. {
  2488. Returnvisitproblem_zx.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim());
  2489. }
  2490. }
  2491. #region
  2492. //for (int i = 0; i < CallRows.Length; i++)
  2493. //{
  2494. // if (i == 0)
  2495. // {
  2496. // Returnvisitproblem_zx = Returnvisitproblem_zx + "\"" + CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() + "\"";
  2497. // }
  2498. // else
  2499. // {
  2500. // Returnvisitproblem_zx = Returnvisitproblem_zx + ",\"" + CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() + "\"";
  2501. // }
  2502. //}
  2503. #endregion
  2504. }
  2505. dataRow = newTable.NewRow();
  2506. dataRow["BusinessType"] = "咨询";
  2507. dataRow["allcount"] = callInCount;
  2508. dataRow["callcount"] = callInCount;
  2509. dataRow["wxcount"] = 0;
  2510. dataRow["wbcount"] = 0;
  2511. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_zx);
  2512. newTable.Rows.Add(dataRow);
  2513. #endregion
  2514. #region 建议工单
  2515. callInCount = 0;
  2516. int callInCount_jyzb = 0;
  2517. List<string> Returnvisitproblem_jyzb = new List<string>();
  2518. //string Returnvisitproblem_jy = "";
  2519. List<string> Returnvisitproblem_jy = new List<string>();
  2520. ////来电工单数量
  2521. //CallRows = datas.Select("BusinessType=14 and F_REPAIRMANID=1");
  2522. //if (CallRows != null && CallRows.Length > 0)
  2523. //{
  2524. // for (int i = 0; i < CallRows.Length; i++)
  2525. // {
  2526. // if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2527. // {
  2528. // callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2529. // }
  2530. // if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2531. // {
  2532. // Returnvisitproblem_jy.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2533. // }
  2534. // }
  2535. //}
  2536. //转办工单数量
  2537. CallRows = datas.Select("BusinessType=14 and F_REPAIRMANID in (1,2) and F_WORKORDERTYPEID=1");
  2538. if (CallRows != null && CallRows.Length > 0)
  2539. {
  2540. for (int i = 0; i < CallRows.Length; i++)
  2541. {
  2542. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2543. {
  2544. callInCount_jyzb += int.Parse(CallRows[i]["callInCount"].ToString());
  2545. }
  2546. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2547. {
  2548. Returnvisitproblem_jyzb.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2549. }
  2550. }
  2551. }
  2552. ////留言工单数量
  2553. //CallRows = datas.Select("BusinessType=14 and F_REPAIRMANID=2");
  2554. //if (CallRows != null && CallRows.Length > 0)
  2555. //{
  2556. // for (int i = 0; i < CallRows.Length; i++)
  2557. // {
  2558. // if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2559. // {
  2560. // callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2561. // }
  2562. // if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2563. // {
  2564. // Returnvisitproblem_jy.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2565. // }
  2566. // }
  2567. //}
  2568. dataRow = newTable.NewRow();
  2569. dataRow["BusinessType"] = "建议";
  2570. dataRow["allcount"] = callInCount_jyzb;
  2571. dataRow["callcount"] = callInCount_jyzb;
  2572. dataRow["wxcount"] = 0;
  2573. dataRow["wbcount"] = 0;
  2574. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_jyzb);
  2575. newTable.Rows.Add(dataRow);
  2576. #endregion
  2577. #region 表扬工单
  2578. callInCount = 0;
  2579. //string Returnvisitproblem_by = "";
  2580. List<string> Returnvisitproblem_by = new List<string>();
  2581. //来电工单数量
  2582. CallRows = datas.Select("BusinessType=18 and F_REPAIRMANID=1");
  2583. if (CallRows != null && CallRows.Length > 0)
  2584. {
  2585. for (int i = 0; i < CallRows.Length; i++)
  2586. {
  2587. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2588. {
  2589. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2590. }
  2591. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2592. {
  2593. Returnvisitproblem_by.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2594. }
  2595. }
  2596. }
  2597. //留言工单数量
  2598. CallRows = datas.Select("BusinessType=18 and F_REPAIRMANID=2");
  2599. if (CallRows != null && CallRows.Length > 0)
  2600. {
  2601. for (int i = 0; i < CallRows.Length; i++)
  2602. {
  2603. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2604. {
  2605. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2606. }
  2607. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2608. {
  2609. Returnvisitproblem_by.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2610. }
  2611. }
  2612. }
  2613. dataRow = newTable.NewRow();
  2614. dataRow["BusinessType"] = "表扬";
  2615. dataRow["allcount"] = callInCount;
  2616. dataRow["callcount"] = callInCount;
  2617. dataRow["wxcount"] = 0;
  2618. dataRow["wbcount"] = 0;
  2619. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_by);
  2620. newTable.Rows.Add(dataRow);
  2621. #endregion
  2622. #region 挂失工单
  2623. callInCount = 0;
  2624. //string Returnvisitproblem_gs = "";
  2625. List<string> Returnvisitproblem_gs = new List<string>();
  2626. //来电工单数量
  2627. CallRows = datas.Select("BusinessType=19 and F_REPAIRMANID=1");
  2628. if (CallRows != null && CallRows.Length > 0)
  2629. {
  2630. for (int i = 0; i < CallRows.Length; i++)
  2631. {
  2632. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2633. {
  2634. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2635. }
  2636. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2637. {
  2638. Returnvisitproblem_gs.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2639. }
  2640. }
  2641. }
  2642. //留言工单数量
  2643. CallRows = datas.Select("BusinessType=19 and F_REPAIRMANID=2");
  2644. if (CallRows != null && CallRows.Length > 0)
  2645. {
  2646. for (int i = 0; i < CallRows.Length; i++)
  2647. {
  2648. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2649. {
  2650. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2651. }
  2652. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2653. {
  2654. Returnvisitproblem_gs.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2655. }
  2656. }
  2657. }
  2658. dataRow = newTable.NewRow();
  2659. dataRow["BusinessType"] = "挂失";
  2660. dataRow["allcount"] = callInCount;
  2661. dataRow["callcount"] = callInCount;
  2662. dataRow["wxcount"] = 0;
  2663. dataRow["wbcount"] = 0;
  2664. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_gs);
  2665. newTable.Rows.Add(dataRow);
  2666. #endregion
  2667. #region 投诉工单
  2668. callInCount = 0;
  2669. int callInCount_zb = 0;
  2670. List<string> Returnvisitproblem_zb = new List<string>();
  2671. List<string> Returnvisitproblem_ts = new List<string>();
  2672. //转办工单数量
  2673. CallRows = datas.Select("BusinessType=3 and F_REPAIRMANID in (1,2) and F_WORKORDERTYPEID=1");
  2674. if (CallRows != null && CallRows.Length > 0)
  2675. {
  2676. for (int i = 0; i < CallRows.Length; i++)
  2677. {
  2678. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2679. {
  2680. callInCount_zb += int.Parse(CallRows[i]["callInCount"].ToString());
  2681. }
  2682. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2683. {
  2684. Returnvisitproblem_zb.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2685. }
  2686. }
  2687. }
  2688. dataRow = newTable.NewRow();
  2689. dataRow["BusinessType"] = "投诉";
  2690. dataRow["allcount"] = callInCount_zb;
  2691. dataRow["callcount"] = callInCount_zb;
  2692. dataRow["wxcount"] = 0;
  2693. dataRow["wbcount"] = 0;
  2694. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_zb);
  2695. newTable.Rows.Add(dataRow);
  2696. #endregion
  2697. }
  2698. }
  2699. dataModel.code = 0;
  2700. dataModel.data = newTable;
  2701. }
  2702. catch (Exception ex)
  2703. {
  2704. dataModel.code = 200;
  2705. dataModel.msg = ex.Message;
  2706. }
  2707. return JsonConvert.SerializeObject(dataModel);
  2708. }
  2709. /// <summary>
  2710. /// 接口数据11.04:总数、转办数量、化解数量、转办工单列表、化解工单列表
  2711. /// </summary>
  2712. /// <param name="page">当前页码</param>
  2713. /// <param name="limit">每页数据量</param>
  2714. /// <param name="sqlWhere">查询条件</param>
  2715. /// <returns></returns>
  2716. [ActionName("WorkOrderTypeFromDataNew")]
  2717. public string WorkOrderTypeFromDataNew(DateTime? NowDateTime, string dateParty)
  2718. {
  2719. //数据结果集
  2720. ResponseData dataModel = new ResponseData();
  2721. try
  2722. {
  2723. string startDate = "";
  2724. string endDate = "";
  2725. if (!string.IsNullOrEmpty(dateParty))
  2726. {
  2727. startDate = dateParty.Substring(0, 10);
  2728. endDate = dateParty.Substring(12);
  2729. }
  2730. else
  2731. {
  2732. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  2733. }
  2734. DataTable datas = recordBLL.GetWorkOrderBussTypeFromDataNew(startDate, endDate);
  2735. DataTable newTable = new DataTable();
  2736. newTable.Columns.Add("BusinessType");
  2737. newTable.Columns.Add("allcount");
  2738. newTable.Columns.Add("callcount");
  2739. newTable.Columns.Add("wxcount");
  2740. newTable.Columns.Add("wbcount");
  2741. //newTable.Columns.Add("callCount_zb");
  2742. //newTable.Columns.Add("callCount_kfhj");
  2743. newTable.Columns.Add("Returnvisitproblem"); //概要:F_RETURNVISITPROBLEM
  2744. //newTable.Columns.Add("Returnvisitproblem_zb");
  2745. //newTable.Columns.Add("Returnvisitproblem_kfhj");
  2746. if (datas != null && datas.Rows.Count > 0)
  2747. {
  2748. DataRow dataRow;
  2749. if (datas != null && datas.Rows.Count > 0)
  2750. {
  2751. #region 咨询工单
  2752. int callInCount = 0;
  2753. int callInCount_zxzb = 0;
  2754. int callInCount_zxkfhj = 0;
  2755. string Returnvisitproblem_count= "[]";
  2756. List<string> Returnvisitproblem_zxzb = new List<string>();
  2757. List<string> Returnvisitproblem_zxkfhj = new List<string>();
  2758. //来电工单\留言工单数量
  2759. DataRow[] CallRows = datas.Select("BusinessType=6 and F_REPAIRMANID in (1,2)");
  2760. if (CallRows != null && CallRows.Length > 0)
  2761. {
  2762. for (int i = 0; i < CallRows.Length; i++)
  2763. {
  2764. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2765. {
  2766. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2767. }
  2768. }
  2769. }
  2770. //转办工单数量 1转办 3客服处理
  2771. CallRows = datas.Select("BusinessType=6 and F_REPAIRMANID in (1,2)");
  2772. if (CallRows != null && CallRows.Length > 0)
  2773. {
  2774. for (int i = 0; i < CallRows.Length; i++)
  2775. {
  2776. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2777. {
  2778. callInCount_zxzb += int.Parse(CallRows[i]["callInCount"].ToString());
  2779. }
  2780. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2781. {
  2782. Returnvisitproblem_count ="[]";
  2783. // Returnvisitproblem_zxzb.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2784. }
  2785. }
  2786. }
  2787. //转办工单数量 1转办 3客服处理
  2788. /*CallRows = datas.Select("BusinessType=6 and F_REPAIRMANID in (1,2) and F_WORKORDERTYPEID=3");
  2789. if (CallRows != null && CallRows.Length > 0)
  2790. {
  2791. for (int i = 0; i < CallRows.Length; i++)
  2792. {
  2793. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2794. {
  2795. callInCount_zxkfhj += int.Parse(CallRows[i]["callInCount"].ToString());
  2796. }
  2797. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2798. {
  2799. Returnvisitproblem_zxkfhj.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2800. }
  2801. }
  2802. }*/
  2803. dataRow = newTable.NewRow();
  2804. dataRow["BusinessType"] = "咨询";
  2805. dataRow["allcount"] = callInCount;
  2806. dataRow["callcount"] = callInCount;
  2807. dataRow["wxcount"] = 0;
  2808. dataRow["wbcount"] = 0;
  2809. dataRow["Returnvisitproblem"] = Returnvisitproblem_count;//JsonConvert.SerializeObject(Returnvisitproblem_zxzb);
  2810. //dataRow["callCount_zb"] = callInCount_zxzb;
  2811. //dataRow["callCount_kfhj"] = callInCount_zxkfhj;
  2812. //dataRow["Returnvisitproblem_zb"] = JsonConvert.SerializeObject(Returnvisitproblem_zxzb);
  2813. //dataRow["Returnvisitproblem_kfhj"] = JsonConvert.SerializeObject(Returnvisitproblem_zxkfhj);
  2814. newTable.Rows.Add(dataRow);
  2815. #endregion
  2816. #region 建议工单
  2817. callInCount = 0;
  2818. int callInCount_jyzb = 0;
  2819. int callInCount_jykfhj = 0;
  2820. List<string> Returnvisitproblem_jyzb = new List<string>();
  2821. List<string> Returnvisitproblem_jykfhj = new List<string>();
  2822. //来电工单数量
  2823. CallRows = datas.Select("BusinessType=14 and F_REPAIRMANID in (1,2)");
  2824. if (CallRows != null && CallRows.Length > 0)
  2825. {
  2826. for (int i = 0; i < CallRows.Length; i++)
  2827. {
  2828. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2829. {
  2830. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2831. }
  2832. }
  2833. }
  2834. //转办工单数量 1转办 3客服处理
  2835. CallRows = datas.Select("BusinessType=14 and F_REPAIRMANID in (1,2) and F_WORKORDERTYPEID=1");
  2836. if (CallRows != null && CallRows.Length > 0)
  2837. {
  2838. for (int i = 0; i < CallRows.Length; i++)
  2839. {
  2840. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2841. {
  2842. callInCount_jyzb += int.Parse(CallRows[i]["callInCount"].ToString());
  2843. }
  2844. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2845. {
  2846. Returnvisitproblem_jyzb.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2847. }
  2848. }
  2849. }
  2850. //转办工单数量 1转办 3客服处理
  2851. CallRows = datas.Select("BusinessType=14 and F_REPAIRMANID in (1,2) and F_WORKORDERTYPEID=3");
  2852. if (CallRows != null && CallRows.Length > 0)
  2853. {
  2854. for (int i = 0; i < CallRows.Length; i++)
  2855. {
  2856. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2857. {
  2858. callInCount_jykfhj += int.Parse(CallRows[i]["callInCount"].ToString());
  2859. }
  2860. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2861. {
  2862. Returnvisitproblem_jykfhj.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2863. }
  2864. }
  2865. }
  2866. dataRow = newTable.NewRow();
  2867. dataRow["BusinessType"] = "建议";
  2868. dataRow["allcount"] = callInCount_jyzb;
  2869. dataRow["callcount"] = callInCount_jyzb;
  2870. dataRow["wxcount"] = 0;
  2871. dataRow["wbcount"] = 0;
  2872. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_jyzb);
  2873. //dataRow["callCount_zb"] = callInCount_jyzb;
  2874. //dataRow["callCount_kfhj"] = callInCount_jykfhj;
  2875. //dataRow["Returnvisitproblem_zb"] = JsonConvert.SerializeObject(Returnvisitproblem_jyzb);
  2876. //dataRow["Returnvisitproblem_kfhj"] = JsonConvert.SerializeObject(Returnvisitproblem_jykfhj);
  2877. newTable.Rows.Add(dataRow);
  2878. dataRow = newTable.NewRow();
  2879. dataRow["BusinessType"] = "建议(客服已解释)";
  2880. dataRow["allcount"] = callInCount_jykfhj;
  2881. dataRow["callcount"] = callInCount_jykfhj;
  2882. dataRow["wxcount"] = 0;
  2883. dataRow["wbcount"] = 0;
  2884. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_jykfhj);
  2885. //dataRow["callCount_zb"] = callInCount_zxzb;
  2886. //dataRow["callCount_kfhj"] = callInCount_zxkfhj;
  2887. //dataRow["Returnvisitproblem_zb"] = JsonConvert.SerializeObject(Returnvisitproblem_zxzb);
  2888. //dataRow["Returnvisitproblem_kfhj"] = JsonConvert.SerializeObject(Returnvisitproblem_zxkfhj);
  2889. newTable.Rows.Add(dataRow);
  2890. #endregion
  2891. #region 表扬工单
  2892. callInCount = 0;
  2893. int callInCount_byzb = 0;
  2894. int callInCount_bykfhj = 0;
  2895. List<string> Returnvisitproblem_byzb = new List<string>();
  2896. List<string> Returnvisitproblem_bykfhj = new List<string>();
  2897. //来电工单数量
  2898. CallRows = datas.Select("BusinessType=18 and F_REPAIRMANID in (1,2) ");
  2899. if (CallRows != null && CallRows.Length > 0)
  2900. {
  2901. for (int i = 0; i < CallRows.Length; i++)
  2902. {
  2903. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2904. {
  2905. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2906. }
  2907. }
  2908. }
  2909. //转办工单数量 1转办
  2910. CallRows = datas.Select("BusinessType=18 and F_REPAIRMANID in (1,2) ");
  2911. if (CallRows != null && CallRows.Length > 0)
  2912. {
  2913. for (int i = 0; i < CallRows.Length; i++)
  2914. {
  2915. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2916. {
  2917. callInCount_byzb += int.Parse(CallRows[i]["callInCount"].ToString());
  2918. }
  2919. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2920. {
  2921. Returnvisitproblem_byzb.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2922. }
  2923. }
  2924. }
  2925. //转办工单数量 3客服处理
  2926. /*CallRows = datas.Select("BusinessType=18 and F_REPAIRMANID in (1,2) and F_WORKORDERTYPEID=3");
  2927. if (CallRows != null && CallRows.Length > 0)
  2928. {
  2929. for (int i = 0; i < CallRows.Length; i++)
  2930. {
  2931. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2932. {
  2933. callInCount_bykfhj += int.Parse(CallRows[i]["callInCount"].ToString());
  2934. }
  2935. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2936. {
  2937. Returnvisitproblem_bykfhj.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2938. }
  2939. }
  2940. }*/
  2941. dataRow = newTable.NewRow();
  2942. dataRow["BusinessType"] = "表扬";
  2943. dataRow["allcount"] = callInCount_byzb;
  2944. dataRow["callcount"] = callInCount_byzb;
  2945. dataRow["wxcount"] = 0;
  2946. dataRow["wbcount"] = 0;
  2947. dataRow["Returnvisitproblem"] =JsonConvert.SerializeObject(Returnvisitproblem_byzb);
  2948. //dataRow["callCount_zb"] = callInCount_byzb;
  2949. //dataRow["callCount_kfhj"] = callInCount_bykfhj;
  2950. //dataRow["Returnvisitproblem_zb"] = JsonConvert.SerializeObject(Returnvisitproblem_byzb);
  2951. //dataRow["Returnvisitproblem_kfhj"] = JsonConvert.SerializeObject(Returnvisitproblem_bykfhj);
  2952. newTable.Rows.Add(dataRow);
  2953. #endregion
  2954. #region 挂失工单
  2955. callInCount = 0;
  2956. int callInCount_gszb = 0;
  2957. int callInCount_gskfhj = 0;
  2958. List<string> Returnvisitproblem_gszb = new List<string>();
  2959. List<string> Returnvisitproblem_gskfhj = new List<string>();
  2960. //来电工单数量
  2961. CallRows = datas.Select("BusinessType=19 and F_REPAIRMANID in (1,2) ");
  2962. if (CallRows != null && CallRows.Length > 0)
  2963. {
  2964. for (int i = 0; i < CallRows.Length; i++)
  2965. {
  2966. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2967. {
  2968. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  2969. }
  2970. }
  2971. }
  2972. //转办工单数量 1转办
  2973. CallRows = datas.Select("BusinessType=19 and F_REPAIRMANID in (1,2) ");
  2974. if (CallRows != null && CallRows.Length > 0)
  2975. {
  2976. for (int i = 0; i < CallRows.Length; i++)
  2977. {
  2978. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2979. {
  2980. callInCount_gszb += int.Parse(CallRows[i]["callInCount"].ToString());
  2981. }
  2982. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  2983. {
  2984. Returnvisitproblem_gszb.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  2985. }
  2986. }
  2987. }
  2988. #region
  2989. //转办工单数量 3客服处理
  2990. /*CallRows = datas.Select("BusinessType=19 and F_REPAIRMANID in (1,2) and F_WORKORDERTYPEID=3");
  2991. if (CallRows != null && CallRows.Length > 0)
  2992. {
  2993. for (int i = 0; i < CallRows.Length; i++)
  2994. {
  2995. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  2996. {
  2997. callInCount_gskfhj += int.Parse(CallRows[i]["callInCount"].ToString());
  2998. }
  2999. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  3000. {
  3001. Returnvisitproblem_gskfhj.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  3002. }
  3003. }
  3004. }*/
  3005. #endregion
  3006. dataRow = newTable.NewRow();
  3007. dataRow["BusinessType"] = "挂失";
  3008. dataRow["allcount"] = callInCount_gszb;
  3009. dataRow["callcount"] = callInCount_gszb;
  3010. dataRow["wxcount"] = 0;
  3011. dataRow["wbcount"] = 0;
  3012. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_gszb);
  3013. //dataRow["callCount_zb"] = callInCount_gszb;
  3014. //dataRow["callCount_kfhj"] = callInCount_gskfhj;
  3015. //dataRow["Returnvisitproblem_zb"] = JsonConvert.SerializeObject(Returnvisitproblem_gszb);
  3016. //dataRow["Returnvisitproblem_kfhj"] = JsonConvert.SerializeObject(Returnvisitproblem_gskfhj);
  3017. newTable.Rows.Add(dataRow);
  3018. #endregion
  3019. #region 投诉工单
  3020. callInCount = 0;
  3021. int callInCount_tszb = 0;
  3022. int callInCount_tskfhj = 0;
  3023. List<string> Returnvisitproblem_tszb = new List<string>();
  3024. List<string> Returnvisitproblem_tskfhj = new List<string>();
  3025. //来电工单数量
  3026. CallRows = datas.Select("BusinessType=3 and F_REPAIRMANID in (1,2)");
  3027. if (CallRows != null && CallRows.Length > 0)
  3028. {
  3029. for (int i = 0; i < CallRows.Length; i++)
  3030. {
  3031. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  3032. {
  3033. callInCount += int.Parse(CallRows[i]["callInCount"].ToString());
  3034. }
  3035. }
  3036. }
  3037. //转办工单数量 1转办
  3038. CallRows = datas.Select("BusinessType=3 and F_REPAIRMANID in (1,2) and F_WORKORDERTYPEID=1");
  3039. if (CallRows != null && CallRows.Length > 0)
  3040. {
  3041. for (int i = 0; i < CallRows.Length; i++)
  3042. {
  3043. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  3044. {
  3045. callInCount_tszb += int.Parse(CallRows[i]["callInCount"].ToString());
  3046. }
  3047. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  3048. {
  3049. Returnvisitproblem_tszb.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  3050. }
  3051. }
  3052. }
  3053. //转办工单数量 3客服处理
  3054. CallRows = datas.Select("BusinessType=3 and F_REPAIRMANID in (1,2) and F_WORKORDERTYPEID=3");
  3055. if (CallRows != null && CallRows.Length > 0)
  3056. {
  3057. for (int i = 0; i < CallRows.Length; i++)
  3058. {
  3059. if (CallRows[i]["callInCount"] != null && !string.IsNullOrEmpty(CallRows[i]["callInCount"].ToString()))
  3060. {
  3061. callInCount_tskfhj += int.Parse(CallRows[i]["callInCount"].ToString());
  3062. }
  3063. if (CallRows[i]["F_RETURNVISITPROBLEM"].ToString().Trim() != "")
  3064. {
  3065. Returnvisitproblem_tskfhj.Add(CallRows[i]["F_RETURNVISITPROBLEM"].ToString());
  3066. }
  3067. }
  3068. }
  3069. dataRow = newTable.NewRow();
  3070. dataRow["BusinessType"] = "投诉";
  3071. dataRow["allcount"] = callInCount_tszb;
  3072. dataRow["callcount"] = callInCount_tszb;
  3073. dataRow["wxcount"] = 0;
  3074. dataRow["wbcount"] = 0;
  3075. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_tszb);
  3076. //dataRow["callCount_zb"] = callInCount_tszb;
  3077. //dataRow["callCount_kfhj"] = callInCount_tskfhj;
  3078. //dataRow["Returnvisitproblem_zb"] = JsonConvert.SerializeObject(Returnvisitproblem_tszb);
  3079. //dataRow["Returnvisitproblem_kfhj"] = JsonConvert.SerializeObject(Returnvisitproblem_tskfhj);
  3080. newTable.Rows.Add(dataRow);
  3081. dataRow = newTable.NewRow();
  3082. dataRow["BusinessType"] = "投诉(客服已化解)";
  3083. dataRow["allcount"] = callInCount_tskfhj;
  3084. dataRow["callcount"] = callInCount_tskfhj;
  3085. dataRow["wxcount"] = 0;
  3086. dataRow["wbcount"] = 0;
  3087. dataRow["Returnvisitproblem"] = JsonConvert.SerializeObject(Returnvisitproblem_tskfhj);
  3088. newTable.Rows.Add(dataRow);
  3089. #endregion
  3090. }
  3091. }
  3092. dataModel.code = 0;
  3093. dataModel.data = newTable;
  3094. }
  3095. catch (Exception ex)
  3096. {
  3097. dataModel.code = 200;
  3098. dataModel.msg = ex.Message;
  3099. }
  3100. return JsonConvert.SerializeObject(dataModel);
  3101. }
  3102. #endregion
  3103. #endregion
  3104. #region 坐席业务量统计
  3105. public ActionResult WorkOrderTypeUserMath()
  3106. {
  3107. WorkOrderMyModel model = new WorkOrderMyModel();
  3108. return View(model);
  3109. }
  3110. BLL.UserAccount userBLL = new BLL.UserAccount();
  3111. /// <summary>
  3112. /// 获取工单信息
  3113. /// </summary>
  3114. /// <param name="page">当前页码</param>
  3115. /// <param name="limit">每页数据量</param>
  3116. /// <param name="sqlWhere">查询条件</param>
  3117. /// <returns></returns>
  3118. [ActionName("WorkOrderTypeUserMathData")]
  3119. [HttpGet]
  3120. public string WorkOrderTypeUserMathData(DateTime? NowDateTime, string dateParty)
  3121. {
  3122. //数据结果集
  3123. ResponseData dataModel = new ResponseData();
  3124. try
  3125. {
  3126. string startDate = "";
  3127. string endDate = "";
  3128. if (!string.IsNullOrEmpty(dateParty))
  3129. {
  3130. startDate = dateParty.Substring(0, 10);
  3131. endDate = dateParty.Substring(12);
  3132. }
  3133. else
  3134. {
  3135. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  3136. }
  3137. DataTable datas = recordBLL.GetWorkOrderUeserData(startDate, endDate);
  3138. DataTable userTable = userBLL.GetList(" F_SeatFlag=1").Tables[0];
  3139. DataTable newTable = new DataTable();
  3140. newTable.Columns.Add("坐席工号");
  3141. newTable.Columns.Add("坐席姓名");
  3142. newTable.Columns.Add("业务数量");
  3143. newTable.Columns.Add("语音业务数量");
  3144. newTable.Columns.Add("在线业务数量");
  3145. newTable.Columns.Add("微信业务数量");
  3146. newTable.Columns.Add("微博业务数量");
  3147. if (datas != null && datas.Rows.Count > 0 && userTable != null && userTable.Rows.Count > 0)
  3148. {
  3149. foreach (DataRow row in userTable.Rows)
  3150. {
  3151. DataRow newRow = newTable.NewRow();
  3152. newRow[0] = row["F_UserCode"];
  3153. newRow[1] = row["F_UserName"];
  3154. int totalCount2 = 0;
  3155. int totalCount3 = 0;
  3156. int totalCount4 = 0;
  3157. int totalCount5 = 0;
  3158. int totalCount6 = 0;
  3159. DataRow[] thisUserRows = datas.Select("坐席工号='" + row["F_UserCode"] + "'");
  3160. if (thisUserRows != null && thisUserRows.Length > 0)
  3161. {
  3162. foreach (DataRow collRow in thisUserRows)
  3163. {
  3164. if (!string.IsNullOrEmpty(collRow["业务量"].ToString()))
  3165. {
  3166. int thisCount = int.Parse(collRow["业务量"].ToString());
  3167. totalCount2 += thisCount;
  3168. if (!string.IsNullOrEmpty(collRow["渠道"].ToString()))
  3169. {
  3170. int qudaoID = int.Parse(collRow["渠道"].ToString());
  3171. if (qudaoID == 1)
  3172. {
  3173. totalCount3 += thisCount;
  3174. }
  3175. else if (qudaoID == 2)
  3176. {
  3177. totalCount3 += thisCount;
  3178. }
  3179. else if (qudaoID == 3)
  3180. {
  3181. totalCount4 += thisCount;
  3182. totalCount5 += thisCount;
  3183. }
  3184. else if (qudaoID == 4)
  3185. {
  3186. totalCount4 += thisCount;
  3187. totalCount6 += thisCount;
  3188. }
  3189. }
  3190. else
  3191. {
  3192. totalCount3 += thisCount;
  3193. }
  3194. }
  3195. }
  3196. }
  3197. newRow[2] = totalCount2;
  3198. newRow[3] = totalCount3;
  3199. newRow[4] = totalCount4;
  3200. newRow[5] = totalCount5;
  3201. newRow[6] = totalCount6;
  3202. newTable.Rows.Add(newRow);
  3203. }
  3204. }
  3205. dataModel.code = 0;
  3206. dataModel.data = newTable;
  3207. return JsonConvert.SerializeObject(dataModel);
  3208. }
  3209. catch (Exception ex)
  3210. {
  3211. dataModel.code = 200;
  3212. dataModel.msg = ex.Message;
  3213. return JsonConvert.SerializeObject(dataModel);
  3214. }
  3215. }
  3216. /// <summary>
  3217. /// 图标数据
  3218. /// </summary>
  3219. /// <param name="page">当前页码</param>
  3220. /// <param name="limit">每页数据量</param>
  3221. /// <param name="sqlWhere">查询条件</param>
  3222. /// <returns></returns>
  3223. public string WorkOrderTypeUserMathChartData(DateTime? NowDateTime, string dateParty)
  3224. {
  3225. WorkOrderTypeUserMathModel resultModel = new WorkOrderTypeUserMathModel();
  3226. resultModel.bottom = "";
  3227. //数据结果集
  3228. ResponseData dataModel = new ResponseData();
  3229. string startDate = "";
  3230. string endDate = "";
  3231. if (!string.IsNullOrEmpty(dateParty))
  3232. {
  3233. startDate = dateParty.Substring(0, 10);
  3234. endDate = dateParty.Substring(12);
  3235. }
  3236. else
  3237. {
  3238. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  3239. }
  3240. DataTable datas = recordBLL.GetWorkOrderUeserData(startDate, endDate);
  3241. DataTable userTable = userBLL.GetList(" F_SeatFlag=1").Tables[0];
  3242. DataTable newTable = new DataTable();
  3243. newTable.Columns.Add("坐席工号");
  3244. newTable.Columns.Add("坐席姓名");
  3245. newTable.Columns.Add("业务数量");
  3246. newTable.Columns.Add("语音业务数量");
  3247. newTable.Columns.Add("在线业务数量");
  3248. newTable.Columns.Add("微信业务数量");
  3249. newTable.Columns.Add("微博业务数量");
  3250. if (datas != null && datas.Rows.Count > 0 && userTable != null && userTable.Rows.Count > 0)
  3251. {
  3252. foreach (DataRow row in userTable.Rows)
  3253. {
  3254. resultModel.bottom += ",'" + row["F_UserName"].ToString() + "'";
  3255. int totalCount2 = 0;
  3256. int totalCount3 = 0;
  3257. int totalCount4 = 0;
  3258. int totalCount5 = 0;
  3259. int totalCount6 = 0;
  3260. DataRow[] thisUserRows = datas.Select("坐席工号='" + row["F_UserCode"] + "'");
  3261. if (thisUserRows != null && thisUserRows.Length > 0)
  3262. {
  3263. foreach (DataRow collRow in thisUserRows)
  3264. {
  3265. if (!string.IsNullOrEmpty(collRow["业务量"].ToString()))
  3266. {
  3267. int thisCount = int.Parse(collRow["业务量"].ToString());
  3268. totalCount2 += thisCount;
  3269. if (!string.IsNullOrEmpty(collRow["渠道"].ToString()))
  3270. {
  3271. int qudaoID = int.Parse(collRow["渠道"].ToString());
  3272. if (qudaoID == 1)
  3273. {
  3274. totalCount3 += thisCount;
  3275. }
  3276. else if (qudaoID == 2)
  3277. {
  3278. totalCount3 += thisCount;
  3279. }
  3280. else if (qudaoID == 3)
  3281. {
  3282. totalCount4 += thisCount;
  3283. totalCount5 += thisCount;
  3284. }
  3285. else if (qudaoID == 4)
  3286. {
  3287. totalCount4 += thisCount;
  3288. totalCount6 += thisCount;
  3289. }
  3290. }
  3291. else
  3292. {
  3293. totalCount3 += thisCount;
  3294. }
  3295. }
  3296. }
  3297. }
  3298. resultModel.d1 += "," + totalCount2;
  3299. resultModel.d2 += "," + totalCount3;
  3300. resultModel.d3 += "," + totalCount4;
  3301. resultModel.d4 += "," + totalCount5;
  3302. resultModel.d5 += "," + totalCount6;
  3303. }
  3304. }
  3305. if (!string.IsNullOrEmpty(resultModel.bottom))
  3306. {
  3307. resultModel.bottom = "[" + resultModel.bottom.Trim(',') + "]";
  3308. }
  3309. if (!string.IsNullOrEmpty(resultModel.d1))
  3310. {
  3311. resultModel.d1 = "[" + resultModel.d1.Trim(',') + "]";
  3312. }
  3313. if (!string.IsNullOrEmpty(resultModel.d2))
  3314. {
  3315. resultModel.d2 = "[" + resultModel.d2.Trim(',') + "]";
  3316. }
  3317. if (!string.IsNullOrEmpty(resultModel.d3))
  3318. {
  3319. resultModel.d3 = "[" + resultModel.d3.Trim(',') + "]";
  3320. }
  3321. if (!string.IsNullOrEmpty(resultModel.d4))
  3322. {
  3323. resultModel.d4 = "[" + resultModel.d2.Trim(',') + "]";
  3324. }
  3325. if (!string.IsNullOrEmpty(resultModel.d5))
  3326. {
  3327. resultModel.d5 = "[" + resultModel.d5.Trim(',') + "]";
  3328. }
  3329. return JsonConvert.SerializeObject(resultModel);
  3330. }
  3331. #endregion
  3332. #region 分渠道业务统计
  3333. public ActionResult WorkOrderFrom()
  3334. {
  3335. WorkOrderMyModel model = new WorkOrderMyModel();
  3336. return View(model);
  3337. }
  3338. /// <summary>
  3339. /// 获取工单信息
  3340. /// </summary>
  3341. /// <param name="page">当前页码</param>
  3342. /// <param name="limit">每页数据量</param>
  3343. /// <param name="sqlWhere">查询条件</param>
  3344. /// <returns></returns>
  3345. [ActionName("WorkOrderFromData")]
  3346. [HttpGet]
  3347. public string WorkOrderFromData(DateTime? NowDateTime, string dateParty)
  3348. {
  3349. //数据结果集
  3350. ResponseData dataModel = new ResponseData();
  3351. try
  3352. {
  3353. string startDate = "";
  3354. string endDate = "";
  3355. if (!string.IsNullOrEmpty(dateParty))
  3356. {
  3357. startDate = dateParty.Substring(0, 10);
  3358. endDate = dateParty.Substring(12);
  3359. }
  3360. else
  3361. {
  3362. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  3363. }
  3364. DataTable datas = recordBLL.GetWorkOrderFrom(startDate, endDate);
  3365. DataTable newTable = new DataTable();
  3366. newTable.Columns.Add("渠道");
  3367. newTable.Columns.Add("工单数量");
  3368. //微信业务工单数
  3369. int wxxtCount = WXWorkOrderCount(3, startDate, endDate);
  3370. //微博业务工单数
  3371. int wbxtCount = WXWorkOrderCount(4, startDate, endDate);
  3372. //语音数量
  3373. int callCount = 0;
  3374. //微信数量
  3375. int wxCount = 0;
  3376. //微博数量
  3377. int wbCount = 0;
  3378. if (datas != null && datas.Rows.Count > 0)
  3379. {
  3380. foreach (DataRow thisRow in datas.Rows)
  3381. {
  3382. //工单数量
  3383. int thisRowCount = 0;
  3384. if (!string.IsNullOrEmpty(thisRow["callInCount"].ToString()))
  3385. {
  3386. thisRowCount = int.Parse(thisRow["callInCount"].ToString());
  3387. }
  3388. //业务渠道
  3389. string bussFrtom = thisRow["渠道"].ToString();
  3390. if (!string.IsNullOrEmpty(bussFrtom))
  3391. {
  3392. if (bussFrtom == "1" || bussFrtom == "2")
  3393. {
  3394. callCount += thisRowCount;
  3395. }
  3396. else if (bussFrtom == "3")
  3397. {
  3398. wxCount += thisRowCount;
  3399. }
  3400. else if (bussFrtom == "4")
  3401. {
  3402. wbCount += thisRowCount;
  3403. }
  3404. }
  3405. else
  3406. {
  3407. callCount += thisRowCount;
  3408. }
  3409. }
  3410. }
  3411. wxCount = wxCount + wxxtCount;
  3412. wbCount = wbCount + wbxtCount;
  3413. DataRow dataRow = newTable.NewRow();
  3414. dataRow["渠道"] = "语音业务数";
  3415. dataRow["工单数量"] = callCount;
  3416. newTable.Rows.Add(dataRow);
  3417. DataRow dataRow1 = newTable.NewRow();
  3418. dataRow1["渠道"] = "微信业务数";
  3419. dataRow1["工单数量"] = wxCount;
  3420. newTable.Rows.Add(dataRow1);
  3421. DataRow dataRow2 = newTable.NewRow();
  3422. dataRow2["渠道"] = "微博业务数";
  3423. dataRow2["工单数量"] = wbCount;
  3424. newTable.Rows.Add(dataRow2);
  3425. DataRow dataRow3 = newTable.NewRow();
  3426. dataRow3["渠道"] = "合计(不含未分类)";
  3427. dataRow3["工单数量"] = callCount + wxCount + wbCount;
  3428. newTable.Rows.Add(dataRow3);
  3429. dataModel.code = 0;
  3430. dataModel.data = newTable;
  3431. return JsonConvert.SerializeObject(dataModel);
  3432. }
  3433. catch (Exception ex)
  3434. {
  3435. dataModel.code = 200;
  3436. dataModel.msg = ex.Message;
  3437. return JsonConvert.SerializeObject(dataModel);
  3438. }
  3439. }
  3440. /// <summary>
  3441. /// 图标数据
  3442. /// </summary>
  3443. /// <param name="page">当前页码</param>
  3444. /// <param name="limit">每页数据量</param>
  3445. /// <param name="sqlWhere">查询条件</param>
  3446. /// <returns></returns>
  3447. public string WorkOrderFromChartData(DateTime? NowDateTime, string dateParty)
  3448. {
  3449. //数据结果集
  3450. MainChartModel dataModel = new MainChartModel();
  3451. string startDate = "";
  3452. string endDate = "";
  3453. if (!string.IsNullOrEmpty(dateParty))
  3454. {
  3455. startDate = dateParty.Substring(0, 10);
  3456. endDate = dateParty.Substring(12);
  3457. }
  3458. else
  3459. {
  3460. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  3461. }
  3462. DataTable datas = recordBLL.GetWorkOrderFrom(startDate, endDate);
  3463. DataTable newTable = new DataTable();
  3464. newTable.Columns.Add("渠道");
  3465. newTable.Columns.Add("工单数量");
  3466. //微信业务工单数
  3467. int wxxtCount = WXWorkOrderCount(3, startDate, endDate);
  3468. //微博业务工单数
  3469. int wbxtCount = WXWorkOrderCount(4, startDate, endDate);
  3470. if (datas != null && datas.Rows.Count > 0)
  3471. {
  3472. //语音数量
  3473. int callCount = 0;
  3474. //微信数量
  3475. int wxCount = 0;
  3476. //微博数量
  3477. int wbCount = 0;
  3478. foreach (DataRow thisRow in datas.Rows)
  3479. {
  3480. //工单数量
  3481. int thisRowCount = 0;
  3482. if (!string.IsNullOrEmpty(thisRow["callInCount"].ToString()))
  3483. {
  3484. thisRowCount = int.Parse(thisRow["callInCount"].ToString());
  3485. }
  3486. //业务渠道
  3487. string bussFrtom = thisRow["渠道"].ToString();
  3488. if (!string.IsNullOrEmpty(bussFrtom))
  3489. {
  3490. if (bussFrtom == "1" || bussFrtom == "2")
  3491. {
  3492. callCount += thisRowCount;
  3493. }
  3494. else if (bussFrtom == "3")
  3495. {
  3496. wxCount += thisRowCount;
  3497. }
  3498. else if (bussFrtom == "4")
  3499. {
  3500. wbCount += thisRowCount;
  3501. }
  3502. }
  3503. else
  3504. {
  3505. callCount += thisRowCount;
  3506. }
  3507. }
  3508. DataRow dataRow = newTable.NewRow();
  3509. dataRow["渠道"] = "语音";
  3510. dataRow["工单数量"] = callCount;
  3511. newTable.Rows.Add(dataRow);
  3512. DataRow dataRow1 = newTable.NewRow();
  3513. dataRow1["渠道"] = "微信";
  3514. dataRow1["工单数量"] = wxCount+ wxxtCount;
  3515. newTable.Rows.Add(dataRow1);
  3516. DataRow dataRow2 = newTable.NewRow();
  3517. dataRow2["渠道"] = "微博";
  3518. dataRow2["工单数量"] = wbCount+ wbxtCount;
  3519. newTable.Rows.Add(dataRow2);
  3520. }
  3521. if (newTable != null && newTable.Rows.Count > 0)
  3522. {
  3523. string[] strArr = new string[newTable.Rows.Count];
  3524. string contentArr = "";
  3525. for (int i = 0; i < newTable.Rows.Count; i++)
  3526. {
  3527. strArr[i] = newTable.Rows[i]["渠道"].ToString();
  3528. if (i == 0)
  3529. {
  3530. contentArr += " { value: " + newTable.Rows[i]["工单数量"].ToString() + ", name: '" + newTable.Rows[i]["渠道"].ToString() + "' }";
  3531. }
  3532. else
  3533. {
  3534. contentArr += " ,{ value: " + newTable.Rows[i]["工单数量"].ToString() + ", name: '" + newTable.Rows[i]["渠道"].ToString() + "' }";
  3535. }
  3536. }
  3537. dataModel.bottom = JsonConvert.SerializeObject(strArr);
  3538. dataModel.datas = "[" + contentArr + "]";
  3539. }
  3540. return JsonConvert.SerializeObject(dataModel);
  3541. }
  3542. #endregion
  3543. #region 坐席处理方式业务量统计
  3544. public ActionResult WorkOrderTrainFunctionMath()
  3545. {
  3546. WorkOrderMyModel model = new WorkOrderMyModel();
  3547. return View(model);
  3548. }
  3549. /// <summary>
  3550. /// 获取工单信息
  3551. /// </summary>
  3552. /// <param name="page">当前页码</param>
  3553. /// <param name="limit">每页数据量</param>
  3554. /// <param name="sqlWhere">查询条件</param>
  3555. /// <returns></returns>
  3556. [ActionName("WorkOrderTrainFunctionMathData")]
  3557. [HttpGet]
  3558. public string WorkOrderTrainFunctionMathData(DateTime? NowDateTime, string dateParty)
  3559. {
  3560. //数据结果集
  3561. ResponseData dataModel = new ResponseData();
  3562. string startDate = "";
  3563. string endDate = "";
  3564. if (!string.IsNullOrEmpty(dateParty))
  3565. {
  3566. startDate = dateParty.Substring(0, 10);
  3567. endDate = dateParty.Substring(12);
  3568. }
  3569. else
  3570. {
  3571. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  3572. }
  3573. DataTable datas = recordBLL.GetWorkOrderTrainFunction(startDate, endDate);
  3574. DataTable userTable = userBLL.GetList(" F_SeatFlag=1").Tables[0];
  3575. DataTable newTable = new DataTable();
  3576. newTable.Columns.Add("坐席工号");
  3577. newTable.Columns.Add("坐席姓名");
  3578. newTable.Columns.Add("业务数量");
  3579. newTable.Columns.Add("咨询");
  3580. newTable.Columns.Add("建议");
  3581. newTable.Columns.Add("表扬");
  3582. newTable.Columns.Add("挂失");
  3583. newTable.Columns.Add("投诉");
  3584. newTable.Columns.Add("转办投诉");
  3585. newTable.Columns.Add("现场处理投诉");
  3586. newTable.Columns.Add("客服处理投诉");
  3587. if (datas != null && datas.Rows.Count > 0 && userTable != null && userTable.Rows.Count > 0)
  3588. {
  3589. foreach (DataRow row in userTable.Rows)
  3590. {
  3591. DataRow newRow = newTable.NewRow();
  3592. newRow[0] = row["F_UserCode"];
  3593. newRow[1] = row["F_UserName"];
  3594. int totalCount2 = 0;
  3595. int totalCount3 = 0;
  3596. int totalCount4 = 0;
  3597. int totalCount5 = 0;
  3598. int totalCount6 = 0;
  3599. int totalCount7 = 0;
  3600. int totalCount8 = 0;
  3601. int totalCount9 = 0;
  3602. int totalCount10 = 0;
  3603. DataRow[] thisUserRows = datas.Select("坐席工号='" + row["F_UserCode"] + "'");
  3604. if (thisUserRows != null && thisUserRows.Length > 0)
  3605. {
  3606. foreach (DataRow collRow in thisUserRows)
  3607. {
  3608. if (!string.IsNullOrEmpty(collRow["业务类别"].ToString()))
  3609. {
  3610. int thisCount = int.Parse(collRow["业务量"].ToString());
  3611. totalCount2 += thisCount;
  3612. if (!string.IsNullOrEmpty(collRow["业务类别"].ToString()))
  3613. {
  3614. int qudaoID = int.Parse(collRow["业务类别"].ToString());
  3615. int blFunction = int.Parse(collRow["处理方式"].ToString());
  3616. if (qudaoID == 6)
  3617. {
  3618. totalCount3 += thisCount;
  3619. }
  3620. else if (qudaoID == 14)
  3621. {
  3622. totalCount4 += thisCount;
  3623. }
  3624. else if (qudaoID == 18)
  3625. {
  3626. totalCount5 += thisCount;
  3627. }
  3628. else if (qudaoID == 19)
  3629. {
  3630. totalCount6 += thisCount;
  3631. }
  3632. else if (qudaoID == 3)
  3633. {
  3634. totalCount7 += thisCount;
  3635. if (blFunction == 1)
  3636. {
  3637. totalCount8 += thisCount;
  3638. }
  3639. else if (blFunction == 2)
  3640. {
  3641. totalCount9 += thisCount;
  3642. }
  3643. else if (blFunction == 3)
  3644. {
  3645. totalCount10 += thisCount;
  3646. }
  3647. }
  3648. }
  3649. }
  3650. }
  3651. }
  3652. newRow[2] = totalCount2;
  3653. newRow[3] = totalCount3;
  3654. newRow[4] = totalCount4;
  3655. newRow[5] = totalCount5;
  3656. newRow[6] = totalCount6;
  3657. newRow[7] = totalCount7;
  3658. newRow[8] = totalCount8;
  3659. newRow[9] = totalCount9;
  3660. newRow[10] = totalCount10;
  3661. newTable.Rows.Add(newRow);
  3662. }
  3663. }
  3664. dataModel.code = 0;
  3665. dataModel.data = newTable;
  3666. return JsonConvert.SerializeObject(dataModel);
  3667. }
  3668. /// <summary>
  3669. /// 图标数据
  3670. /// </summary>
  3671. /// <param name="page">当前页码</param>
  3672. /// <param name="limit">每页数据量</param>
  3673. /// <param name="sqlWhere">查询条件</param>
  3674. /// <returns></returns>
  3675. public string WorkOrderTrainFunctionMathChartData(DateTime? NowDateTime, string dateParty)
  3676. {
  3677. WorkOrderTypeUserMathModel resultModel = new WorkOrderTypeUserMathModel();
  3678. //数据结果集
  3679. //数据结果集
  3680. ResponseData dataModel = new ResponseData();
  3681. string startDate = "";
  3682. string endDate = "";
  3683. if (!string.IsNullOrEmpty(dateParty))
  3684. {
  3685. startDate = dateParty.Substring(0, 10);
  3686. endDate = dateParty.Substring(12);
  3687. }
  3688. else
  3689. {
  3690. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  3691. }
  3692. DataTable datas = recordBLL.GetWorkOrderTrainFunction(startDate, endDate);
  3693. DataTable userTable = userBLL.GetList(" F_SeatFlag=1").Tables[0];
  3694. if (datas != null && datas.Rows.Count > 0 && userTable != null && userTable.Rows.Count > 0)
  3695. {
  3696. foreach (DataRow row in userTable.Rows)
  3697. {
  3698. resultModel.bottom += ",'" + row["F_UserName"].ToString() + "'";
  3699. int totalCount2 = 0;
  3700. int totalCount3 = 0;
  3701. int totalCount4 = 0;
  3702. int totalCount5 = 0;
  3703. int totalCount6 = 0;
  3704. int totalCount7 = 0;
  3705. int totalCount8 = 0;
  3706. int totalCount9 = 0;
  3707. int totalCount10 = 0;
  3708. DataRow[] thisUserRows = datas.Select("坐席工号='" + row["F_UserCode"] + "'");
  3709. if (thisUserRows != null && thisUserRows.Length > 0)
  3710. {
  3711. foreach (DataRow collRow in thisUserRows)
  3712. {
  3713. if (!string.IsNullOrEmpty(collRow["业务类别"].ToString()))
  3714. {
  3715. int thisCount = int.Parse(collRow["业务量"].ToString());
  3716. totalCount2 += thisCount;
  3717. if (!string.IsNullOrEmpty(collRow["业务类别"].ToString()))
  3718. {
  3719. int qudaoID = int.Parse(collRow["业务类别"].ToString());
  3720. int blFunction = int.Parse(collRow["处理方式"].ToString());
  3721. if (qudaoID == 6)
  3722. {
  3723. totalCount3 += thisCount;
  3724. }
  3725. else if (qudaoID == 14)
  3726. {
  3727. totalCount4 += thisCount;
  3728. }
  3729. else if (qudaoID == 18)
  3730. {
  3731. totalCount5 += thisCount;
  3732. }
  3733. else if (qudaoID == 19)
  3734. {
  3735. totalCount6 += thisCount;
  3736. }
  3737. else if (qudaoID == 3)
  3738. {
  3739. totalCount7 += thisCount;
  3740. if (blFunction == 1)
  3741. {
  3742. totalCount8 += thisCount;
  3743. }
  3744. else if (blFunction == 2)
  3745. {
  3746. totalCount9 += thisCount;
  3747. }
  3748. else if (blFunction == 3)
  3749. {
  3750. totalCount10 += thisCount;
  3751. }
  3752. }
  3753. }
  3754. }
  3755. }
  3756. }
  3757. resultModel.d1 += "," + totalCount2;
  3758. resultModel.d2 += "," + totalCount3;
  3759. resultModel.d3 += "," + totalCount4;
  3760. resultModel.d4 += "," + totalCount5;
  3761. resultModel.d5 += "," + totalCount6;
  3762. resultModel.d6 += "," + totalCount7;
  3763. resultModel.d7 += "," + totalCount8;
  3764. resultModel.d8 += "," + totalCount9;
  3765. resultModel.d9 += "," + totalCount10;
  3766. }
  3767. resultModel.bottom = "[" + resultModel.bottom.Trim(',') + "]";
  3768. resultModel.d1 = "[" + resultModel.d1.Trim(',') + "]";
  3769. resultModel.d2 = "[" + resultModel.d2.Trim(',') + "]";
  3770. resultModel.d3 = "[" + resultModel.d3.Trim(',') + "]";
  3771. resultModel.d4 = "[" + resultModel.d4.Trim(',') + "]";
  3772. resultModel.d5 = "[" + resultModel.d5.Trim(',') + "]";
  3773. resultModel.d6 = "[" + resultModel.d6.Trim(',') + "]";
  3774. resultModel.d7 = "[" + resultModel.d7.Trim(',') + "]";
  3775. resultModel.d8 = "[" + resultModel.d8.Trim(',') + "]";
  3776. resultModel.d9 = "[" + resultModel.d9.Trim(',') + "]";
  3777. }
  3778. return JsonConvert.SerializeObject(resultModel);
  3779. }
  3780. #endregion
  3781. #region 坐席话务量统计
  3782. public ActionResult CallTimeMath()
  3783. {
  3784. WorkOrderMyModel model = new WorkOrderMyModel();
  3785. return View(model);
  3786. }
  3787. /// <summary>
  3788. /// 获取工单信息
  3789. /// </summary>
  3790. /// <param name="page">当前页码</param>
  3791. /// <param name="limit">每页数据量</param>
  3792. /// <param name="sqlWhere">查询条件</param>
  3793. /// <returns></returns>
  3794. [ActionName("CallTimeMathData")]
  3795. [HttpGet]
  3796. public string CallTimeMathData(DateTime? NowDateTime, string dateParty)
  3797. {
  3798. //数据结果集
  3799. ResponseData dataModel = new ResponseData();
  3800. string startDate = "";
  3801. string endDate = "";
  3802. if (!string.IsNullOrEmpty(dateParty))
  3803. {
  3804. startDate = dateParty.Substring(0, 10);
  3805. endDate = dateParty.Substring(12);
  3806. }
  3807. else
  3808. {
  3809. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  3810. }
  3811. DataTable datas = recordBLL.CallTimeMath(startDate, endDate);
  3812. DataTable userTable = userBLL.GetList(" F_SeatFlag=1").Tables[0];
  3813. DataTable newTable = new DataTable();
  3814. newTable.Columns.Add("坐席工号");
  3815. newTable.Columns.Add("坐席姓名");
  3816. newTable.Columns.Add("总通话次数");
  3817. newTable.Columns.Add("接听电话次数");
  3818. newTable.Columns.Add("呼出电话次数");
  3819. newTable.Columns.Add("通话总时长");
  3820. newTable.Columns.Add("平均通话时长");
  3821. newTable.Columns.Add("流失率");
  3822. newTable.Columns.Add("接通率");
  3823. if (datas != null && datas.Rows.Count > 0 && userTable != null && userTable.Rows.Count > 0)
  3824. {
  3825. foreach (DataRow row in userTable.Rows)
  3826. {
  3827. DataRow newRow = newTable.NewRow();
  3828. newRow[0] = row["F_UserCode"];
  3829. newRow[1] = row["F_UserName"];
  3830. int totalCount2 = 0;
  3831. int totalCount3 = 0;
  3832. int totalCount4 = 0;
  3833. int totalCount5 = 0;
  3834. int totalCount6 = 0;
  3835. DataRow[] thisUserRows = datas.Select("userId=" + row["F_UserId"]);
  3836. if (thisUserRows != null && thisUserRows.Length > 0)
  3837. {
  3838. foreach (DataRow collRow in thisUserRows)
  3839. {
  3840. if (!string.IsNullOrEmpty(collRow["呼叫次数"].ToString()))
  3841. {
  3842. int thisCount = int.Parse(collRow["呼叫次数"].ToString());
  3843. totalCount2 += thisCount;
  3844. if (!string.IsNullOrEmpty(collRow["呼叫类型"].ToString()))
  3845. {
  3846. int qudaoID = int.Parse(collRow["呼叫类型"].ToString());
  3847. if (qudaoID == 0)
  3848. {
  3849. totalCount3 += thisCount;
  3850. }
  3851. else if (qudaoID == 1)
  3852. {
  3853. totalCount4 += thisCount;
  3854. }
  3855. }
  3856. }
  3857. if (!string.IsNullOrEmpty(collRow["通话时长"].ToString()))
  3858. {
  3859. int thisCount = int.Parse(collRow["通话时长"].ToString());
  3860. totalCount5 += thisCount;
  3861. }
  3862. }
  3863. }
  3864. if (totalCount2 > 0)
  3865. {
  3866. totalCount6 = (int)totalCount5 / totalCount2;
  3867. }
  3868. #region 计算流失率 通过率
  3869. //string startDatestr = "";
  3870. //string endDatestr = "";
  3871. //if (!string.IsNullOrEmpty(startDate))
  3872. //{
  3873. // startDatestr=" and BeginTime>='" + startDate + " 00:00:00' ";
  3874. //}
  3875. //if (!string.IsNullOrEmpty(endDate))
  3876. //{
  3877. // endDatestr=" and BeginTime<='" + endDate + " 23:59:59' ";
  3878. //}
  3879. //decimal ls= recordBLL.GetRecordCount(string.Format("Userid={0} and RingLongTime>3 and CallState=0 {1} {2}", row["F_UserId"], startDatestr, endDatestr));
  3880. //decimal tg =recordBLL.GetRecordCount(string.Format("Userid={0} and CallState=1 {1} {2}", row["F_UserId"], startDatestr, endDatestr));
  3881. //decimal zs = 1.00M*recordBLL.GetRecordCount(string.Format("Userid={0} {1} {2}", row["F_UserId"], startDatestr, endDatestr));
  3882. string lsl = "0%";//流失率
  3883. string jtl = "0%";//通过率
  3884. //if (zs!=0)
  3885. //{
  3886. // lsl = (ls / zs).ToString("P");
  3887. // jtl = (tg / zs).ToString("P");
  3888. //}
  3889. #endregion
  3890. newRow[2] = totalCount2;
  3891. newRow[3] = totalCount3;
  3892. newRow[4] = totalCount4;
  3893. newRow[5] = totalCount5;
  3894. newRow[6] = totalCount6;
  3895. newRow[7] = lsl;
  3896. newRow[8] = jtl;
  3897. newTable.Rows.Add(newRow);
  3898. }
  3899. }
  3900. dataModel.code = 0;
  3901. dataModel.data = newTable;
  3902. return JsonConvert.SerializeObject(dataModel);
  3903. }
  3904. /// <summary>
  3905. /// 图标数据
  3906. /// </summary>
  3907. /// <param name="page">当前页码</param>
  3908. /// <param name="limit">每页数据量</param>
  3909. /// <param name="sqlWhere">查询条件</param>
  3910. /// <returns></returns>
  3911. public string CallTimeMathChartData(DateTime? NowDateTime, string dateParty)
  3912. {
  3913. WorkOrderTypeUserMathModel resultModel = new WorkOrderTypeUserMathModel();
  3914. //数据结果集
  3915. //数据结果集
  3916. ResponseData dataModel = new ResponseData();
  3917. string startDate = "";
  3918. string endDate = "";
  3919. if (!string.IsNullOrEmpty(dateParty))
  3920. {
  3921. startDate = dateParty.Substring(0, 10);
  3922. endDate = dateParty.Substring(12);
  3923. }
  3924. else
  3925. {
  3926. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  3927. }
  3928. DataTable datas = recordBLL.CallTimeMath(startDate, endDate);
  3929. DataTable userTable = userBLL.GetList(" F_SeatFlag=1").Tables[0];
  3930. if (datas != null && datas.Rows.Count > 0 && userTable != null && userTable.Rows.Count > 0)
  3931. {
  3932. foreach (DataRow row in userTable.Rows)
  3933. {
  3934. resultModel.bottom += ",'" + row["F_UserName"].ToString() + "'";
  3935. int totalCount2 = 0;
  3936. int totalCount3 = 0;
  3937. int totalCount4 = 0;
  3938. int totalCount5 = 0;
  3939. int totalCount6 = 0;
  3940. DataRow[] thisUserRows = datas.Select("userId=" + row["F_UserId"]);
  3941. if (thisUserRows != null && thisUserRows.Length > 0)
  3942. {
  3943. foreach (DataRow collRow in thisUserRows)
  3944. {
  3945. if (!string.IsNullOrEmpty(collRow["呼叫次数"].ToString()))
  3946. {
  3947. int thisCount = int.Parse(collRow["呼叫次数"].ToString());
  3948. totalCount2 += thisCount;
  3949. if (!string.IsNullOrEmpty(collRow["呼叫类型"].ToString()))
  3950. {
  3951. int qudaoID = int.Parse(collRow["呼叫类型"].ToString());
  3952. if (qudaoID == 0)
  3953. {
  3954. totalCount3 += thisCount;
  3955. }
  3956. else if (qudaoID == 1)
  3957. {
  3958. totalCount4 += thisCount;
  3959. }
  3960. }
  3961. }
  3962. if (!string.IsNullOrEmpty(collRow["通话时长"].ToString()))
  3963. {
  3964. int thisCount = int.Parse(collRow["通话时长"].ToString());
  3965. totalCount5 += thisCount;
  3966. }
  3967. }
  3968. }
  3969. if (totalCount2 > 0)
  3970. {
  3971. totalCount6 = (int)totalCount5 / totalCount2;
  3972. }
  3973. #region 计算流失率 通过率
  3974. string startDatestr = "";
  3975. string endDatestr = "";
  3976. if (!string.IsNullOrEmpty(startDate))
  3977. {
  3978. startDatestr = " and BeginTime>='" + startDate + " 00:00:00' ";
  3979. }
  3980. if (!string.IsNullOrEmpty(endDate))
  3981. {
  3982. endDatestr = " and BeginTime<='" + endDate + " 23:59:59' ";
  3983. }
  3984. decimal ls = recordBLL.GetRecordCount(string.Format("Userid={0} and RingLongTime>3 and CallState=0 {1} {2}", row["F_UserId"], startDatestr, endDatestr));
  3985. decimal tg = recordBLL.GetRecordCount(string.Format("Userid={0} and CallState=1 {1} {2}", row["F_UserId"], startDatestr, endDatestr));
  3986. decimal zs = 1.00M * recordBLL.GetRecordCount(string.Format("Userid={0} {1} {2}", row["F_UserId"], startDatestr, endDatestr));
  3987. string lsl = "0%";//流失率
  3988. string jtl = "0%";//通过率
  3989. if (zs != 0)
  3990. {
  3991. lsl = (ls / zs).ToString("P");
  3992. jtl = (tg / zs).ToString("P");
  3993. }
  3994. #endregion
  3995. resultModel.d1 += "," + totalCount2;
  3996. resultModel.d2 += "," + totalCount3;
  3997. resultModel.d3 += "," + totalCount4;
  3998. resultModel.d4 += "," + totalCount5;
  3999. resultModel.d5 += "," + totalCount6;
  4000. resultModel.d6 += "," + lsl;
  4001. resultModel.d7 += "," + jtl;
  4002. }
  4003. resultModel.bottom = "[" + resultModel.bottom.Trim(',') + "]";
  4004. resultModel.d1 = "[" + resultModel.d1.Trim(',') + "]";
  4005. resultModel.d2 = "[" + resultModel.d2.Trim(',') + "]";
  4006. resultModel.d3 = "[" + resultModel.d3.Trim(',') + "]";
  4007. resultModel.d4 = "[" + resultModel.d4.Trim(',') + "]";
  4008. resultModel.d5 = "[" + resultModel.d5.Trim(',') + "]";
  4009. resultModel.d6 = "[" + resultModel.d6.Trim(',') + "]";
  4010. resultModel.d7 = "[" + resultModel.d7.Trim(',') + "]";
  4011. }
  4012. return JsonConvert.SerializeObject(resultModel);
  4013. }
  4014. #endregion
  4015. #region 热线工作分析报告
  4016. public ActionResult ReportWorkOrderInfo()
  4017. {
  4018. WorkOrderMyModel model = new WorkOrderMyModel();
  4019. return View(model);
  4020. }
  4021. public ActionResult ReportWorkOrderInfoWord(string dateParty,string type)
  4022. {
  4023. string res = "";
  4024. string name = "周";
  4025. string startDate = "";
  4026. string endDate = "";
  4027. if (!string.IsNullOrEmpty(dateParty))
  4028. {
  4029. startDate = dateParty.Substring(0, 10);
  4030. endDate = dateParty.Substring(12);
  4031. }
  4032. else
  4033. {
  4034. endDate = DateTime.Now.ToString("yyyy-MM-dd");
  4035. startDate = DateTime.Now.AddDays(-7).ToString("yyyy-MM-dd");
  4036. }
  4037. try
  4038. {
  4039. switch (type)
  4040. {
  4041. case "0":
  4042. name = "周";
  4043. res = ReportWorkOrderInfoOneWeek(dateParty);
  4044. res = res.Split('^')[0];
  4045. break;
  4046. case "1":
  4047. name = "两周";
  4048. res = ReportWorkOrderInfoTwoWeek(dateParty);
  4049. res = res.Split('^')[0];
  4050. break;
  4051. case "2":
  4052. name = "季度";
  4053. string data1 = ReportWorkOrderInfoQuarterNew(dateParty);
  4054. string[] arr = data1.Split('^');
  4055. string[] strcount = arr[0].Split(',');
  4056. #region 参数
  4057. DateTime now = Convert.ToDateTime(startDate);
  4058. int nowMonth = now.Month; //当前月
  4059. int nowYear = now.Year; //当前年
  4060. int preYear = now.Year - 1;//前一年
  4061. int preMonth = now.Month-1; //上月
  4062. string nowQuarter = "";
  4063. if (nowMonth >= 1 && nowMonth <= 3)
  4064. {
  4065. nowQuarter = "一";
  4066. }
  4067. else if (nowMonth >= 4 && nowMonth <= 6)
  4068. {
  4069. nowQuarter = "二";
  4070. }
  4071. else if (nowMonth >= 7 && nowMonth <= 9)
  4072. {
  4073. nowQuarter = "三";
  4074. }
  4075. else { nowQuarter = "四"; }
  4076. string preQuarter = "";
  4077. if (preMonth >= 1 && preMonth <= 3)
  4078. {
  4079. preQuarter = "一";
  4080. }
  4081. else if (preMonth >= 4 && preMonth <= 6)
  4082. {
  4083. preQuarter = "二";
  4084. }
  4085. else if (preMonth >= 7 && preMonth <= 9)
  4086. {
  4087. preQuarter = "三";
  4088. }
  4089. else { preQuarter = "四"; }
  4090. string bgyear = nowYear + "年";
  4091. string preyear = preYear + "年";
  4092. string bgQuarter = "第" + nowQuarter + "季度";
  4093. string prebgQuarter = "第" + preQuarter + "季度";
  4094. string bgname = bgyear + bgQuarter;
  4095. string prename = "";
  4096. if (nowMonth <= 3)
  4097. {
  4098. prename = preyear + "第四季度";
  4099. }
  4100. else
  4101. {
  4102. prename = bgyear + prebgQuarter;
  4103. }
  4104. #endregion
  4105. #region 报告
  4106. string bgmc = bgname + "服务热线工作分析报告";
  4107. string bgmc1 = "一、" + bgname + "全媒体客服平台受理量统计及分析";
  4108. string bgmc1_nr1 = " 郑州地铁服务热线" + bgname + "全媒体客服平台共受理乘客事务" + strcount[0] + "件,其中热线电话" + strcount[1] + "通、微博互动 " + strcount[2] + "人次、微信互动" + strcount[3] + "人次。";
  4109. string bgmc1_nr2 = " 由上图所示," + bgQuarter + "主要受理量比较平均。同比" + prename + "全媒体客服平台总受理量" + strcount[4] + ",其中热线电话受理量" + strcount[5] + ",微博互动量" + strcount[6] + ",微信互动量" + strcount[7] + "。(" + prebgQuarter + "全媒体客服平台共受理乘客事务" + strcount[8] + "件,其中热线电话" + strcount[9] + "通、微博互动" + strcount[10] + "人次、微信互动" + strcount[11] + "人次)。";
  4110. string bgmc1_tb1 = arr[1];
  4111. string bgmc2 = "二、" + bgname + "服务热线电话受理量统计及分析";
  4112. string bgmc2_nr1 = bgname + "热线电话共受理乘客事务" + strcount[1] + "通,占全媒体客服平台总受理量的" + strcount[12] + ",";
  4113. string data2 = ReportWorkOrderInfoQuarterNewTwo(dateParty);
  4114. arr = data2.Split('^');
  4115. strcount = arr[0].Split(',');
  4116. string bgmc2_nr2 = "日均受理乘客事务约" + strcount[1] + "通/天,人工接听" + strcount[2] + "通,接通率为" + strcount[3] + "。直接答复" + strcount[4] + "通,直接答复率" + strcount[5] + "。转办办理" + strcount[6] + "件,按期回复率" + strcount[7] + "。办理结果回访满意率___%。热线服务满意率___%,平均通话时长___分,来电高峰主要集中在___点至___点,热线客户评价总体满意率___%,乘客满意度较好。";
  4117. string bgmc2_tb1 = arr[1];
  4118. string bgmc2_part1 = "(一)乘客咨询部分";
  4119. string bgmc2_part1_nr1 = "共接听咨询来电" + arr[4] + "通,其中" + arr[5] + "(其他类咨询主要包含咨询地铁计次票售卖相关事宜及郑州地铁·商易行APP相关事宜等。)";
  4120. string bgmc2_part1_nr2 = "其中列车时刻类信息占比最高,占咨询总量的" + arr[6] + ",其次是在线购票类信息占咨询总量的" + arr[7] + "。除常规咨询类问题外,本季度较为突出的咨询问题集中在郑州地铁·商易行APP相关购票业务咨询及违禁品相关规定咨询内容。";
  4121. string data3 = ReportWorkOrderInfoQuarterNewTwoZXMX(dateParty);
  4122. arr = data3.Split('^');
  4123. strcount = arr[0].Split(',');
  4124. string bgmc2_tb2 = arr[1];
  4125. string bgmc2_part2 = "(二)乘客投诉部分";
  4126. string bgmc2_part2_nr1 = bgname + "热线电话共受理乘客来电投诉" + arr[4] + "件,其中转办相关责任部门" + arr[5] + "件,由服务热线化解的投诉" + arr[6] + "件,化解率达高达" + arr[7] + "。";
  4127. string bgmc2_part2_1 = "1、以受理方式为标准的分析情况";
  4128. string bgmc2_tb4= arr[8];
  4129. string bgmc2_part2_1_nr1 = "根据上表数据显示,热线电话受理的投诉量占总投诉量的" + arr[10] + "。";
  4130. string bgmc2_part2_2 = "2、以责任部门为标准的分析情况(转办)";
  4131. string bgmc2_tb5 = arr[9];
  4132. string bgmc2_part2_2_nr1 = "根据上表数据显示,客运服务类投诉占总投诉量的___%,安保类投诉占总投诉量___%。员工服务类投诉___件。客运类主要是员工服务态度不好造成的投诉居多,安保类投诉主要是安检处对喷雾、刀具等物品的检查标准不一致及员工服务态度欠佳等方面。";
  4133. string data4 = ReportWorkOrderInfoQuarterNewTwoQTMX(dateParty);
  4134. arr = data4.Split('^');
  4135. strcount = arr[0].Split(',');
  4136. string bgmc2_part3 = "(三)乘客建议部分";
  4137. string bgmc2_part3_nr1 = "确保地铁安全运营和倡导市民文明低碳出行服务热线也在第一时间将广大乘客反馈的合理化建议及意见反馈给公司。第一季度热线电话受理有效建议" + arr[4] + "件。";
  4138. string bgmc2_part4 = "(四)乘客表扬、挂失部分";
  4139. string bgmc2_part4_nr1 = bgname + "服务热线共帮助乘客找寻失物" + arr[5] + "件,受到乘客来电表扬" + arr[6] + "件。";
  4140. string data5 = ReportWorkOrderInfoQuarterNewTwoWBMX(dateParty);
  4141. arr = data5.Split('^');
  4142. strcount = arr[0].Split(',');
  4143. string bgmc3 = "三、" + bgname + "微博互动受理量统计及分析";
  4144. string bgmc3_nr1 = bgname + "微博互动受理乘客事务" + arr[4] + "件,其中私信___人次、评论___人次、 ___人次。";
  4145. string bgmc3_nr2 = "由上图所示," + bgQuarter + "主要受理量在___月份,___月份受理量突增的原因是受12月20日列车信号故障及春运期间客流急剧增加的影响所致。其中所反映的问题较突出的有:延误证明开具时间及要求;咨询列车时刻信息;咨询列车时刻信息。";
  4146. string data6 = ReportWorkOrderInfoQuarterNewTwoWXMX(dateParty);
  4147. arr = data6.Split('^');
  4148. strcount = arr[0].Split(',');
  4149. string bgmc4 = "四、" + bgname + "微信互动受理量统计及分析";
  4150. string bgmc4_nr1 = bgname + "微信互动受理乘客事务" + arr[4] + "人次。";
  4151. string bgmc4_nr2 = "由上图所示," + bgname + "微信主要受理量在___月份。其中___月份受理量突增的原因与微博突增的原因一致。其中所反映的问题较突出的有:列车时刻信息咨询。";
  4152. res += "<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"text-align:center; border-collapse:collapse;font-family:'Times New Roman';color:black;\">";
  4153. res += "<tr><td><h1 style=\"text-align:center;font-family:方正小标宋简体;\">";
  4154. res += "<label id=\"bgmc\">" + bgmc + "</label></h1></td></tr>";
  4155. res += "<tr><td><h2 style=\"text-align:left;font-family:黑体;margin-top:15px;\">";
  4156. res += "<label id=\"bgmc1\">" + bgmc1 + "</label></h2></td></tr>";
  4157. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4158. res += "<label id=\"bgmc1_nr1\">" + bgmc1_nr1 + "</label></h3></td></tr>";
  4159. res += "<tr><td>" + bgmc1_tb1 + "</td></tr>";
  4160. res += "<tr><td>" + "" + "</td></tr>";
  4161. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4162. res += "<label id=\"bgmc1_nr2\">" + bgmc1_nr2 + "</label></h3></td></tr>";
  4163. res += "<tr><td><h2 style=\"text-align:left;font-family:黑体;margin-top:15px;\">";
  4164. res += "<label id=\"bgmc2\">" + bgmc2 + "</label></h2></td></tr>";
  4165. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4166. res += "<label id=\"bgmc2_nr1\">" + bgmc2_nr1 + "</label>";
  4167. res += "<label id=\"bgmc2_nr2\">" + bgmc2_nr2 + "</label></h3></td></tr>";
  4168. res += "<tr><td>" + bgmc2_tb1 + "</td></tr>";
  4169. res += "<tr><td><h2 style=\"text-align:left;font-family:楷体;margin-top:15px;\"><b>";
  4170. res += "<label id=\"bgmc2_part1\">" + bgmc2_part1 + "</label></b></h2></td></tr>";
  4171. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4172. res += "<label id=\"bgmc2_part1_nr1\">" + bgmc2_part1_nr1 + "</label></h3></td></tr>";
  4173. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4174. res += "<label id=\"bgmc2_part1_nr2\">" + bgmc2_part1_nr2 + "</label></h3></td></tr>";
  4175. res += "<tr><td>" + bgmc2_tb2 + "</td></tr>";
  4176. res += "<tr><td><h2 style=\"text-align:left;font-family:楷体;margin-top:15px;\"><b>";
  4177. res += "<label id=\"bgmc2_part2\">" + bgmc2_part2 + "</label></b></h2></td></tr>";
  4178. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4179. res += "<label id=\"bgmc2_part2_nr1\">" + bgmc2_part2_nr1 + "</label></h3></td></tr>";
  4180. res += "<tr><td>" + "" + "</td></tr>";
  4181. res += "<tr><td><h2 style=\"text-align:left;font-family:楷体;margin-top:15px;\"><b>";
  4182. res += "<label id=\"bgmc2_part2_1\">" + bgmc2_part2_1 + "</label></b></h2></td></tr>";
  4183. res += "<tr><td>" + bgmc2_tb4 + "</td></tr>";
  4184. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4185. res += "<label id=\"bgmc2_part2_1_nr1\">" + bgmc2_part2_1_nr1 + "</label></h3></td></tr>";
  4186. res += "<tr><td><h2 style=\"text-align:left;font-family:楷体;margin-top:15px;\"><b>";
  4187. res += "<label id=\"bgmc2_part2_2\">" + bgmc2_part2_2 + "</label></b></h2></td></tr>";
  4188. res += "<tr><td>" + bgmc2_tb5+ "</td></tr>";
  4189. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4190. res += "<label id=\"bgmc2_part2_2_nr1\">" + bgmc2_part2_2_nr1 + "</label></h3></td></tr>";
  4191. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4192. res += "<label id=\"bgmc2_part2_2_nr2\">" + "" + "</label></h3></td></tr>";
  4193. res += "<tr><td><h2 style=\"text-align:left;font-family:楷体;margin-top:15px;\"><b>";
  4194. res += "<label id=\"bgmc2_part3\">" + bgmc2_part3 + "</label></b></h2></td></tr>";
  4195. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4196. res += "<label id=\"bgmc2_part3_nr1\">" + bgmc2_part3_nr1 + "</label></h3></td></tr>";
  4197. res += "<tr><td><h2 style=\"text-align:left;font-family:楷体;margin-top:15px;\"><b>";
  4198. res += "<label id=\"bgmc2_part4\">" + bgmc2_part4 + "</label></b></h2></td></tr>";
  4199. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4200. res += "<label id=\"bgmc2_part4_nr1\">" + bgmc2_part4_nr1 + "</label></h3></td></tr>";
  4201. res += "<tr><td>" + "" + "</td></tr>";
  4202. res += "<tr><td><h2 style=\"text-align:left;font-family:黑体;margin-top:15px;\">";
  4203. res += "<label id=\"bgmc3\">" + bgmc3 + "</label></h2></td></tr>";
  4204. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4205. res += "<label id=\"bgmc3_nr1\">" + bgmc3_nr1 + "</label></h3></td></tr>";
  4206. res += "<tr><td>" + "" + "</td></tr>";
  4207. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4208. res += "<label id=\"bgmc3_nr2\">" + bgmc3_nr2 + "</label></h3></td></tr>";
  4209. res += "<tr><td><h2 style=\"text-align:left;font-family:黑体;margin-top:15px;\">";
  4210. res += "<label id=\"bgmc4\">" + bgmc4 + "</label></h2></td></tr>";
  4211. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4212. res += "<label id=\"bgmc4_nr1\">" + bgmc4_nr1 + "</label></h3></td></tr>";
  4213. res += "<tr><td>" + "" + "</td></tr>";
  4214. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4215. res += "<label id=\"bgmc4_nr2\">" + bgmc4_nr2 + "</label></h3></td></tr></table>";
  4216. #endregion
  4217. break;
  4218. case "3":
  4219. name = "年度";
  4220. string ydata1 = ReportWorkOrderInfoQuarterNew(dateParty);
  4221. string[] yarr = ydata1.Split('^');
  4222. string[] ystrcount = yarr[0].Split(',');
  4223. #region 参数
  4224. DateTime ynow = Convert.ToDateTime(startDate);
  4225. int ynowMonth = ynow.Month; //当前月
  4226. int ynowYear = ynow.Year; //当前年
  4227. int ypreYear = ynow.Year - 1;//前一年
  4228. int ypreMonth = ynow.Month-1; //上月
  4229. string ynowQuarter = "";
  4230. if (ynowMonth >= 1 && ynowMonth <= 3)
  4231. {
  4232. ynowQuarter = "一";
  4233. }
  4234. else if (ynowMonth >= 4 && ynowMonth <= 6)
  4235. {
  4236. ynowQuarter = "二";
  4237. }
  4238. else if (ynowMonth >= 7 && ynowMonth <= 9)
  4239. {
  4240. ynowQuarter = "三";
  4241. }
  4242. else { ynowQuarter = "四"; }
  4243. string ypreQuarter = "";
  4244. if (ypreMonth >= 1 && ypreMonth <= 3)
  4245. {
  4246. ypreQuarter = "一";
  4247. }
  4248. else if (ypreMonth >= 4 && ypreMonth <= 6)
  4249. {
  4250. ypreQuarter = "二";
  4251. }
  4252. else if (ypreMonth >= 7 && ypreMonth <= 9)
  4253. {
  4254. ypreQuarter = "三";
  4255. }
  4256. else { ypreQuarter = "四"; }
  4257. string ybgyear = ynowYear + "年";
  4258. string ypreyear = ypreYear + "年";
  4259. #endregion
  4260. #region 报告
  4261. string ybgmc = ybgyear + "服务热线工作分析报告";
  4262. string ybgmc1 = "一、" + ybgyear + "全媒体客服平台受理量统计及分析";
  4263. string ybgmc1_nr1 = " 郑州地铁服务热线" + ybgyear + "全媒体客服平台共受理乘客事务" + ystrcount[0] + "件,其中热线电话" + ystrcount[1] + "通、微博互动 " + ystrcount[2] + "人次、微信互动" + ystrcount[3] + "人次。";
  4264. string ybgmc1_nr2 = "同比" + ypreyear + "全媒体客服平台总受理量" + ystrcount[4] + ",其中热线电话受理量" + ystrcount[5] + ",微博互动量" + ystrcount[6] + ",微信互动量" + ystrcount[7] + "。(" + ypreyear + "全媒体客服平台共受理乘客事务" + ystrcount[8] + "件,其中热线电话" + ystrcount[9] + "通、微博互动" + ystrcount[10] + "人次、微信互动" + ystrcount[11] + "人次)。由上图所示,全年主要受理量在_________月份,其中城郊线、1号线二期开通运营和春节假期乘车等事宜导致___月份业务量全年最高,由于十九大期间安检升级导致______月份业务量增加。";
  4265. string ybgmc1_tb1 = yarr[1];
  4266. string ybgmc2 = "二、" + ybgyear + "服务热线电话受理量统计及分析";
  4267. string ybgmc2_nr1 = ybgyear + "热线电话共受理乘客事务" + ystrcount[1] + "通,占全媒体客服平台总受理量的" + ystrcount[12] + ",";
  4268. string ydata2 = ReportWorkOrderInfoQuarterNewTwo(dateParty);
  4269. yarr = ydata2.Split('^');
  4270. ystrcount = yarr[0].Split(',');
  4271. string ybgmc2_nr2 = "日均受理乘客事务约" + ystrcount[1] + "通/天,共接通" + ystrcount[2] + "通,接通率为" + ystrcount[3] + "。直接答复" + ystrcount[4] + "通,直接答复率" + ystrcount[5] + "。转办办理" + ystrcount[6] + "件,按期回复率" + ystrcount[7] + "。办理结果回访满意率___%。热线满意率___%,平均通话时长___分,来电高峰主要集中在___点至___点,热线客户评价总体满意率___%,乘客满意度较好。与" + ypreyear + "年相比,受理乘客事务总量____倍。";
  4272. string ybgmc2_tb1 = yarr[1];
  4273. string ybgmc2_part1 = "(一)乘客咨询部分";
  4274. string ybgmc2_part1_nr1 = "共接听咨询来电" + yarr[4] + "通,其中" + yarr[5] + "(其他类咨询主要包含咨询地铁计次票售卖相关事宜及列车车厢内广播相关事宜等。)";
  4275. string ybgmc2_part1_nr2 = "其中互联网购票类咨询占总咨询量的____。从互联网购票上线以来,多集中在以下几个问题:1、互联网支付成功,未出票;2、互联网购票多张,少出票;3、互联网购票订单显示已完成,未出票;4、目前1号线二期不支持互联网购票等相关问题。建议:1、在互联网购票机上提示乘客可使用扫码或者商户单号后八位取票;2、在1号线二期开展互联网购票相关事宜。";
  4276. string ydata3 = ReportWorkOrderInfoQuarterNewTwoZXMX(dateParty);
  4277. yarr = ydata3.Split('^');
  4278. ystrcount = yarr[0].Split(',');
  4279. string ybgmc2_tb2 = yarr[1];
  4280. string ybgmc2_part2 = "(二)乘客投诉部分";
  4281. string ybgmc2_part2_nr1 = ybgyear + "热线电话共受理乘客来电投诉" + yarr[4] + "件,其中转办相关责任部门" + yarr[5] + "件,由服务热线化解的投诉" + yarr[6] + "件,化解率达高达" + yarr[7] + "。同时,十九大期间全媒体客服平台共受理投诉____件,投诉化解率达___%,共计_____件,期间未产生不良报道。(附件一《安检等级升级期间全媒体客服平台信息统计报告》)";
  4282. string ybgmc2_part2_1 = "1、以受理方式为标准的分析情况";
  4283. string ybgmc2_tb4 = yarr[8];
  4284. string ybgmc2_part2_1_nr1 = "根据上表数据显示,热线电话受理的投诉量占总投诉量的"+ yarr[10] + "。";
  4285. string ybgmc2_part2_2 = "2、以责任部门为标准的分析情况(转办)";
  4286. string ybgmc2_tb5 = yarr[9];
  4287. string ybgmc2_part2_2_nr1 = "根据上表数据显示,客运服务类投诉占总投诉量的____%,安保类投诉占总投诉量____%。员工服务类投诉____件。客运类主要是员工服务态度不好造成的投诉居多,安保类投诉主要是安检处对喷雾等物品的检查标准不一致及员工服务态度欠佳等方面。下图所示,由于十九大会议期间安检升级导致投诉量直线暴增,并于____月逐步下降。其中,员工服务类投诉较多,占安检总投诉量的____ %。";
  4288. string ybgmc2_part2_2_nr2 = "由上图所示,员工服务类投诉占客运服务类总投诉量的____%。";
  4289. string ydata4 = ReportWorkOrderInfoQuarterNewTwoQTMX(dateParty);
  4290. yarr = ydata4.Split('^');
  4291. ystrcount = yarr[0].Split(',');
  4292. string ybgmc2_part3 = "(三)乘客建议部分";
  4293. string ybgmc2_part3_nr1 = "为确保地铁安全运营和倡导市民文明低碳出行服务热线也在第一时间将广大乘客反馈的合理化建议及意见反馈给公司。全年热线电话受理有效建议" + yarr[4] + "件,已反馈给相关责任部门并跟进处理完毕。";
  4294. string ybgmc2_part4 = "(四)乘客表扬、挂失部分";
  4295. string ybgmc2_part4_nr1 = ybgyear + "服务热线共帮助乘客找寻失物" + yarr[5] + "件,受到乘客来电表扬" + yarr[6] + "件。";
  4296. string ydata5 = ReportWorkOrderInfoQuarterNewTwoWBMX(dateParty);
  4297. yarr = ydata5.Split('^');
  4298. ystrcount = yarr[0].Split(',');
  4299. string ybgmc3 = "三、" + ybgyear + "微博互动受理量统计及分析";
  4300. string ybgmc3_nr1 = ybgyear + "微博互动受理乘客事务" + yarr[4] + "件,其中私信___人次、评论___人次、 ___人次。";
  4301. string ybgmc3_nr2 = "由上图所示,全年主要受理量在__________月份,其中城郊线、1号线二期开通运营和春节假期乘车等事宜导致___月份业务量全年最高,由于十九大期间安检升级导致_______月份业务量增加。";
  4302. string ydata6 = ReportWorkOrderInfoQuarterNewTwoWXMX(dateParty);
  4303. yarr = ydata6.Split('^');
  4304. ystrcount = yarr[0].Split(',');
  4305. string ybgmc4 = "四、" + ybgyear + "微信互动受理量统计及分析";
  4306. string ybgmc4_nr1 = ybgyear + "微信互动受理乘客事务" + yarr[4] + "人次。";
  4307. string ybgmc4_nr2 = "由上图所示,全年主要受理量在______________月份,其中城郊线、1号线二期开通运营和春节假期乘车等事宜导致___月份业务量全年最高,由于十九大期间安检升级导致______月份业务量增加,恶略天气及节前延迟运营时间等问题导致_____月份互动咨询量增加。";
  4308. res += "<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"text-align:center; border-collapse:collapse;font-family:'Times New Roman';color:black;\">";
  4309. res += "<tr><td><h1 style=\"text-align:center;font-family:方正小标宋简体;\">";
  4310. res += "<label id=\"bgmc\">" + ybgmc + "</label></h1></td></tr>";
  4311. res += "<tr><td><h2 style=\"text-align:left;font-family:黑体;margin-top:15px;\">";
  4312. res += "<label id=\"bgmc1\">" + ybgmc1 + "</label></h2></td></tr>";
  4313. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4314. res += "<label id=\"bgmc1_nr1\">" + ybgmc1_nr1 + "</label></h3></td></tr>";
  4315. res += "<tr><td>" + ybgmc1_tb1 + "</td></tr>";
  4316. res += "<tr><td>" + "" + "</td></tr>";
  4317. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4318. res += "<label id=\"bgmc1_nr2\">" + ybgmc1_nr2 + "</label></h3></td></tr>";
  4319. res += "<tr><td><h2 style=\"text-align:left;font-family:黑体;margin-top:15px;\">";
  4320. res += "<label id=\"bgmc2\">" + ybgmc2 + "</label></h2></td></tr>";
  4321. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4322. res += "<label id=\"bgmc2_nr1\">" + ybgmc2_nr1 + "</label>";
  4323. res += "<label id=\"bgmc2_nr2\">" + ybgmc2_nr2 + "</label></h3></td></tr>";
  4324. res += "<tr><td>" + ybgmc2_tb1 + "</td></tr>";
  4325. res += "<tr><td><h2 style=\"text-align:left;font-family:楷体;margin-top:15px;\"><b>";
  4326. res += "<label id=\"bgmc2_part1\">" + ybgmc2_part1 + "</label></b></h2></td></tr>";
  4327. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4328. res += "<label id=\"bgmc2_part1_nr1\">" + ybgmc2_part1_nr1 + "</label></h3></td></tr>";
  4329. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4330. res += "<label id=\"bgmc2_part1_nr2\">" + ybgmc2_part1_nr2 + "</label></h3></td></tr>";
  4331. res += "<tr><td>" + ybgmc2_tb2 + "</td></tr>";
  4332. res += "<tr><td><h2 style=\"text-align:left;font-family:楷体;margin-top:15px;\"><b>";
  4333. res += "<label id=\"bgmc2_part2\">" + ybgmc2_part2 + "</label></b></h2></td></tr>";
  4334. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4335. res += "<label id=\"bgmc2_part2_nr1\">" + ybgmc2_part2_nr1 + "</label></h3></td></tr>";
  4336. res += "<tr><td>" + "" + "</td></tr>";
  4337. res += "<tr><td><h2 style=\"text-align:left;font-family:楷体;margin-top:15px;\"><b>";
  4338. res += "<label id=\"bgmc2_part2_1\">" + ybgmc2_part2_1 + "</label></b></h2></td></tr>";
  4339. res += "<tr><td>" + ybgmc2_tb4 + "</td></tr>";
  4340. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4341. res += "<label id=\"bgmc2_part2_1_nr1\">" + ybgmc2_part2_1_nr1 + "</label></h3></td></tr>";
  4342. res += "<tr><td><h2 style=\"text-align:left;font-family:楷体;margin-top:15px;\"><b>";
  4343. res += "<label id=\"bgmc2_part2_2\">" + ybgmc2_part2_2 + "</label></b></h2></td></tr>";
  4344. res += "<tr><td>" + ybgmc2_tb5 + "</td></tr>";
  4345. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4346. res += "<label id=\"bgmc2_part2_2_nr1\">" + ybgmc2_part2_2_nr1 + "</label></h3></td></tr>";
  4347. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4348. res += "<label id=\"bgmc2_part2_2_nr2\">" + ybgmc2_part2_2_nr2 + "</label></h3></td></tr>";
  4349. res += "<tr><td><h2 style=\"text-align:left;font-family:楷体;margin-top:15px;\"><b>";
  4350. res += "<label id=\"bgmc2_part3\">" + ybgmc2_part3 + "</label></b></h2></td></tr>";
  4351. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4352. res += "<label id=\"bgmc2_part3_nr1\">" + ybgmc2_part3_nr1 + "</label></h3></td></tr>";
  4353. res += "<tr><td><h2 style=\"text-align:left;font-family:楷体;margin-top:15px;\"><b>";
  4354. res += "<label id=\"bgmc2_part4\">" + ybgmc2_part4 + "</label></b></h2></td></tr>";
  4355. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4356. res += "<label id=\"bgmc2_part4_nr1\">" + ybgmc2_part4_nr1 + "</label></h3></td></tr>";
  4357. res += "<tr><td>" + "" + "</td></tr>";
  4358. res += "<tr><td><h2 style=\"text-align:left;font-family:黑体;margin-top:15px;\">";
  4359. res += "<label id=\"bgmc3\">" + ybgmc3 + "</label></h2></td></tr>";
  4360. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4361. res += "<label id=\"bgmc3_nr1\">" + ybgmc3_nr1 + "</label></h3></td></tr>";
  4362. res += "<tr><td>" + "" + "</td></tr>";
  4363. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4364. res += "<label id=\"bgmc3_nr2\">" + ybgmc3_nr2 + "</label></h3></td></tr>";
  4365. res += "<tr><td><h2 style=\"text-align:left;font-family:黑体;margin-top:15px;\">";
  4366. res += "<label id=\"bgmc4\">" + ybgmc4 + "</label></h2></td></tr>";
  4367. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4368. res += "<label id=\"bgmc4_nr1\">" + ybgmc4_nr1 + "</label></h3></td></tr>";
  4369. res += "<tr><td>" + "" + "</td></tr>";
  4370. res += "<tr><td><h3 style=\"text-align:left;font-family:仿宋_GB2312;margin-top:15px;\">";
  4371. res += "<label id=\"bgmc4_nr2\">" + ybgmc4_nr2 + "</label></h3></td></tr></table>";
  4372. #endregion
  4373. break;
  4374. case "4":
  4375. name = "舆情周";
  4376. res = ReportWorkOrderInfoProduct(dateParty);
  4377. res = res.Split('^')[0];
  4378. break;
  4379. }
  4380. }
  4381. catch
  4382. { }
  4383. string fileName = name+"报表" + DateTime.Now.ToString("yyyyMMddHHmmss") + ".doc";
  4384. Response.Clear();
  4385. Response.Charset = "GB2312";
  4386. Response.ContentEncoding = System.Text.Encoding.GetEncoding("GB2312");
  4387. Response.AddHeader("Content-Disposition", "attachment;filename=" + HttpUtility.UrlEncode(fileName));
  4388. Response.ContentType = "application/msword";
  4389. Response.Write("<meta http-equiv=\"content-type\" content=\"application/msword; charset=gb2312\"/>" + res.ToString());
  4390. Response.End();
  4391. return null;
  4392. }
  4393. public DataTable WorkOrderTypeData(DateTime? NowDateTime, string dateParty)
  4394. {
  4395. string startDate = "";
  4396. string endDate = "";
  4397. if (!string.IsNullOrEmpty(dateParty))
  4398. {
  4399. startDate = dateParty.Substring(0, 10);
  4400. endDate = dateParty.Substring(12);
  4401. }
  4402. else
  4403. {
  4404. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  4405. }
  4406. DataTable datas = recordBLL.GetWorkOrderBussTypeData(startDate, endDate);
  4407. DataTable newTable = new DataTable();
  4408. newTable.Columns.Add("业务类型");
  4409. newTable.Columns.Add("工单数量");
  4410. if (datas != null && datas.Rows.Count > 0)
  4411. {
  4412. DataRow dataRow;
  4413. foreach (DataRow thisRow in datas.Rows)
  4414. {
  4415. if (thisRow["BusinessType"].ToString() == "6")
  4416. {
  4417. dataRow = newTable.NewRow();
  4418. dataRow["业务类型"] = "咨询";
  4419. int totalCount = 0;
  4420. string getCount = thisRow["callInCount"].ToString();
  4421. if (!string.IsNullOrEmpty(getCount))
  4422. {
  4423. totalCount = int.Parse(getCount);
  4424. }
  4425. dataRow["工单数量"] = totalCount;
  4426. newTable.Rows.Add(dataRow);
  4427. }
  4428. else if ((thisRow["BusinessType"].ToString() == "14"))
  4429. {
  4430. dataRow = newTable.NewRow();
  4431. dataRow["业务类型"] = "建议";
  4432. dataRow["工单数量"] = thisRow["callInCount"];
  4433. newTable.Rows.Add(dataRow);
  4434. }
  4435. else if ((thisRow["BusinessType"].ToString() == "18"))
  4436. {
  4437. dataRow = newTable.NewRow();
  4438. dataRow["业务类型"] = "表扬";
  4439. dataRow["工单数量"] = thisRow["callInCount"];
  4440. newTable.Rows.Add(dataRow);
  4441. }
  4442. else if ((thisRow["BusinessType"].ToString() == "19"))
  4443. {
  4444. dataRow = newTable.NewRow();
  4445. dataRow["业务类型"] = "挂失";
  4446. dataRow["工单数量"] = thisRow["callInCount"];
  4447. newTable.Rows.Add(dataRow);
  4448. }
  4449. else if ((thisRow["BusinessType"].ToString() == "3"))
  4450. {
  4451. dataRow = newTable.NewRow();
  4452. dataRow["业务类型"] = "投诉";
  4453. dataRow["工单数量"] = thisRow["callInCount"];
  4454. newTable.Rows.Add(dataRow);
  4455. }
  4456. }
  4457. datas.Clear();
  4458. datas.Dispose();
  4459. }
  4460. return newTable;
  4461. }
  4462. /// <summary>
  4463. /// 周报
  4464. /// </summary>
  4465. /// <returns></returns>
  4466. [ActionName("ReportWorkOrderInfoOneWeek")]
  4467. [HttpGet]
  4468. public string ReportWorkOrderInfoOneWeek(string dateParty)
  4469. {
  4470. // dateParty = "2019-01-01 - 2019-12-31";
  4471. string res = "^divWorkOrderInfoOneWeekPie";
  4472. //数据结果集
  4473. string startDate = "";
  4474. string endDate = "";
  4475. string prestartDate = "";
  4476. string preendDate = "";
  4477. string predateParty = "";
  4478. if (!string.IsNullOrEmpty(dateParty))
  4479. {
  4480. startDate = dateParty.Substring(0, 10);
  4481. endDate = dateParty.Substring(12);
  4482. prestartDate = Convert.ToDateTime(startDate).AddDays(-7).ToString("yyyy-MM-dd");
  4483. preendDate = Convert.ToDateTime(endDate).AddDays(-7).ToString("yyyy-MM-dd");
  4484. }
  4485. else
  4486. {
  4487. endDate = DateTime.Now.ToString("yyyy-MM-dd");
  4488. startDate = DateTime.Now.AddDays(-7).ToString("yyyy-MM-dd");
  4489. prestartDate = Convert.ToDateTime(startDate).AddDays(-7).ToString("yyyy-MM-dd");
  4490. preendDate = Convert.ToDateTime(endDate).AddDays(-7).ToString("yyyy-MM-dd");
  4491. }
  4492. predateParty = prestartDate + " - " + preendDate;
  4493. StringBuilder StrContent = new StringBuilder();
  4494. StrContent.Append("<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"text-align:center; border-collapse:collapse;font-family:'Times New Roman';color:black;\">");
  4495. StrContent.Append("<tbody><tr style=\"height:36.95pt\"><td style=\"width:42.55pt;\">受理平台</td>");
  4496. StrContent.Append("<td style=\"width:120.5pt;\">受理总量(件)</td>");
  4497. StrContent.Append("<td style=\"width:70.85pt;\">同比上周</td>");
  4498. StrContent.Append("<td style=\"width:77.95pt;\">咨询类数量及占比</td>");
  4499. StrContent.Append("<td style=\"width:3.0cm;\">投诉类数量及占比</td>");
  4500. StrContent.Append("<td style=\"width:99.25pt;\">化解投诉量及占比</td></tr>");
  4501. DataTable nowDataTable = recordBLL.WorkOrderDate(startDate, endDate);
  4502. DataTable preDataTable = recordBLL.WorkOrderDate(prestartDate, preendDate);
  4503. //DataTable nowDataTable = WorkOrderTypeData(DateTime.Now, dateParty);
  4504. //DataTable preDataTable = WorkOrderTypeData(DateTime.Now,predateParty);
  4505. string json = WorkOrderTypeMathChartData(DateTime.Now, dateParty);
  4506. #region 微信
  4507. int wxallcount = 0;
  4508. int wxpreallcount = 0;
  4509. int wxzxcount = 0;
  4510. int wxprezxcount = 0;
  4511. string wxzxzb = "";
  4512. int wxjycount = 0;
  4513. int wxprejycount = 0;
  4514. int wxbycount = 0;
  4515. int wxprebycount = 0;
  4516. int wxgscount = 0;
  4517. int wxpregscount = 0;
  4518. int wxtscount = 0;
  4519. int wxpretscount = 0;
  4520. string wxtszb = "0";
  4521. string wxtb = "0";
  4522. #endregion
  4523. #region 微博
  4524. int wballcount = 0;
  4525. int wbpreallcount = 0;
  4526. int wbzxcount = 0;
  4527. int wbprezxcount = 0;
  4528. string wbzxzb = "";
  4529. int wbjycount = 0;
  4530. int wbprejycount = 0;
  4531. int wbbycount = 0;
  4532. int wbprebycount = 0;
  4533. int wbgscount = 0;
  4534. int wbpregscount = 0;
  4535. int wbtscount = 0;
  4536. int wbpretscount = 0;
  4537. string wbtszb = "0";
  4538. string wbtb = "0";
  4539. #endregion
  4540. #region 投诉化解
  4541. int tscounthj = 0;
  4542. int kfclcount = 0;
  4543. string tshjl = "";
  4544. #endregion
  4545. if (nowDataTable != null)
  4546. {
  4547. if (nowDataTable.Rows.Count > 0)
  4548. {
  4549. #region 语音
  4550. int allcount = 0;
  4551. int preallcount = 0;
  4552. int zxcount = 0;
  4553. int prezxcount = 0;
  4554. string zxzb = "";
  4555. try
  4556. {
  4557. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='咨询'");
  4558. foreach (DataRow row in rows)
  4559. {
  4560. zxcount += int.Parse(row["总数"].ToString());
  4561. }
  4562. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='咨询'");
  4563. foreach (DataRow row in rows1)
  4564. {
  4565. prezxcount += int.Parse(row["总数"].ToString());
  4566. }
  4567. //zxcount = Convert.ToInt32(nowDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  4568. //prezxcount = Convert.ToInt32(preDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  4569. }
  4570. catch
  4571. { }
  4572. int jycount = 0;
  4573. int prejycount = 0;
  4574. try
  4575. {
  4576. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='建议'");
  4577. foreach (DataRow row in rows)
  4578. {
  4579. jycount += int.Parse(row["总数"].ToString());
  4580. }
  4581. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='建议'");
  4582. foreach (DataRow row in rows1)
  4583. {
  4584. prejycount += int.Parse(row["总数"].ToString());
  4585. }
  4586. //jycount = Convert.ToInt32(nowDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  4587. //prejycount = Convert.ToInt32(preDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  4588. }
  4589. catch
  4590. { }
  4591. int bycount = 0;
  4592. int prebycount = 0;
  4593. try
  4594. {
  4595. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='表扬'");
  4596. foreach (DataRow row in rows)
  4597. {
  4598. bycount += int.Parse(row["总数"].ToString());
  4599. }
  4600. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='表扬'");
  4601. foreach (DataRow row in rows1)
  4602. {
  4603. prebycount += int.Parse(row["总数"].ToString());
  4604. }
  4605. //bycount = Convert.ToInt32(nowDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  4606. //prebycount = Convert.ToInt32(preDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  4607. }
  4608. catch
  4609. { }
  4610. int gscount = 0;
  4611. int pregscount = 0;
  4612. try
  4613. {
  4614. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='挂失'");
  4615. foreach (DataRow row in rows)
  4616. {
  4617. gscount += int.Parse(row["总数"].ToString());
  4618. }
  4619. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='挂失'");
  4620. foreach (DataRow row in rows1)
  4621. {
  4622. pregscount += int.Parse(row["总数"].ToString());
  4623. }
  4624. //gscount = Convert.ToInt32(nowDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  4625. //pregscount = Convert.ToInt32(preDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  4626. }
  4627. catch
  4628. { }
  4629. int tscount = 0;
  4630. int pretscount = 0;
  4631. string tszb = "";
  4632. try
  4633. {
  4634. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='投诉'");
  4635. foreach (DataRow row in rows)
  4636. {
  4637. tscount += int.Parse(row["总数"].ToString());
  4638. }
  4639. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='投诉'");
  4640. foreach (DataRow row in rows1)
  4641. {
  4642. pretscount += int.Parse(row["总数"].ToString());
  4643. }
  4644. //tscount = Convert.ToInt32(nowDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  4645. //pretscount = Convert.ToInt32(preDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  4646. }
  4647. catch
  4648. { }
  4649. allcount = zxcount + jycount + bycount + gscount + tscount;
  4650. preallcount = prezxcount + prejycount + prebycount + pregscount + pretscount;
  4651. string tb = "";
  4652. if (preallcount > allcount)
  4653. {
  4654. decimal tbint = (Convert.ToDecimal(preallcount) - Convert.ToDecimal(allcount)) * 100 / Convert.ToDecimal(preallcount);
  4655. tb = "减少" + tbint.ToString("f") + "%";
  4656. }
  4657. else
  4658. {
  4659. if (preallcount == allcount)
  4660. {
  4661. tb = "相同";
  4662. }
  4663. else
  4664. {
  4665. if (preallcount > 0)
  4666. {
  4667. decimal tbint = (Convert.ToDecimal(allcount) - Convert.ToDecimal(preallcount)) * 100 / Convert.ToDecimal(preallcount);
  4668. tb = "增加" + tbint.ToString("f") + "%";
  4669. }
  4670. }
  4671. }
  4672. if (allcount > 0)
  4673. {
  4674. zxzb = ((Convert.ToDecimal(zxcount) * 100 / Convert.ToDecimal(allcount))).ToString("f") + "%";
  4675. tszb = ((Convert.ToDecimal(tscount) * 100 / Convert.ToDecimal(allcount))).ToString("f") + "%";
  4676. }
  4677. StrContent.Append("<tr style=\"height:36.95pt\"><td>热线</td><td>" + allcount.ToString() + "</td><td>" + tb + "</td><td>" + zxcount.ToString() + "<br />" + zxzb + "</td><td>" + tscount.ToString() + "<br />" + tszb + "</td><td>-</td></tr>");
  4678. #endregion
  4679. #region 微信
  4680. try
  4681. {
  4682. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='咨询'");
  4683. foreach (DataRow row in rows)
  4684. {
  4685. wxzxcount += int.Parse(row["总数"].ToString());
  4686. }
  4687. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='咨询'");
  4688. foreach (DataRow row in rows1)
  4689. {
  4690. wxprezxcount += int.Parse(row["总数"].ToString());
  4691. }
  4692. //zxcount = Convert.ToInt32(nowDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  4693. //prezxcount = Convert.ToInt32(preDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  4694. }
  4695. catch
  4696. { }
  4697. try
  4698. {
  4699. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='建议'");
  4700. foreach (DataRow row in rows)
  4701. {
  4702. wxjycount += int.Parse(row["总数"].ToString());
  4703. }
  4704. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='建议'");
  4705. foreach (DataRow row in rows1)
  4706. {
  4707. wxprejycount += int.Parse(row["总数"].ToString());
  4708. }
  4709. //jycount = Convert.ToInt32(nowDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  4710. //prejycount = Convert.ToInt32(preDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  4711. }
  4712. catch
  4713. { }
  4714. try
  4715. {
  4716. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='表扬'");
  4717. foreach (DataRow row in rows)
  4718. {
  4719. wxbycount += int.Parse(row["总数"].ToString());
  4720. }
  4721. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='表扬'");
  4722. foreach (DataRow row in rows1)
  4723. {
  4724. wxprebycount += int.Parse(row["总数"].ToString());
  4725. }
  4726. //bycount = Convert.ToInt32(nowDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  4727. //prebycount = Convert.ToInt32(preDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  4728. }
  4729. catch
  4730. { }
  4731. try
  4732. {
  4733. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='挂失'");
  4734. foreach (DataRow row in rows)
  4735. {
  4736. wxgscount += int.Parse(row["总数"].ToString());
  4737. }
  4738. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='挂失'");
  4739. foreach (DataRow row in rows1)
  4740. {
  4741. wxpregscount += int.Parse(row["总数"].ToString());
  4742. }
  4743. //gscount = Convert.ToInt32(nowDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  4744. //pregscount = Convert.ToInt32(preDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  4745. }
  4746. catch
  4747. { }
  4748. try
  4749. {
  4750. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='投诉'");
  4751. foreach (DataRow row in rows)
  4752. {
  4753. wxtscount += int.Parse(row["总数"].ToString());
  4754. }
  4755. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='投诉'");
  4756. foreach (DataRow row in rows1)
  4757. {
  4758. wxpretscount += int.Parse(row["总数"].ToString());
  4759. }
  4760. //tscount = Convert.ToInt32(nowDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  4761. //pretscount = Convert.ToInt32(preDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  4762. }
  4763. catch
  4764. { }
  4765. //prestartDate, preendDate
  4766. wxallcount = wxzxcount + wxjycount + wxbycount + wxgscount + wxtscount;
  4767. wxallcount = wxwbWorkOrderCount("wxcount", startDate, endDate, 0) + wxallcount;
  4768. wxpreallcount = wxprezxcount + wxprejycount + wxprebycount + wxpregscount + wxpretscount;
  4769. wxpreallcount = wxwbWorkOrderCount("wxcount", prestartDate, preendDate, 0) + wxpreallcount;
  4770. if (wxpreallcount > wxallcount)
  4771. {
  4772. if (wxpreallcount > 0)
  4773. {
  4774. decimal wxtbint = (Convert.ToDecimal(wxpreallcount) - Convert.ToDecimal(wxallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  4775. wxtb = "减少" + wxtbint.ToString("f") + "%";
  4776. }
  4777. }
  4778. else
  4779. {
  4780. if (wxpreallcount == wxallcount)
  4781. {
  4782. wxtb = "相同";
  4783. }
  4784. else
  4785. {
  4786. if (wxpreallcount > 0)
  4787. {
  4788. decimal wxtbint = (Convert.ToDecimal(wxallcount) - Convert.ToDecimal(wxpreallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  4789. wxtb = "增加" + wxtbint.ToString("f") + "%";
  4790. }
  4791. }
  4792. }
  4793. if (wxallcount > 0)
  4794. {
  4795. wxzxzb = ((Convert.ToDecimal(wxzxcount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  4796. wxtszb = ((Convert.ToDecimal(wxtscount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  4797. }
  4798. #endregion
  4799. #region 微博
  4800. try
  4801. {
  4802. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='咨询'");
  4803. foreach (DataRow row in rows)
  4804. {
  4805. wbzxcount += int.Parse(row["总数"].ToString());
  4806. }
  4807. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='咨询'");
  4808. foreach (DataRow row in rows1)
  4809. {
  4810. wbprezxcount += int.Parse(row["总数"].ToString());
  4811. }
  4812. //zxcount = Convert.ToInt32(nowDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  4813. //prezxcount = Convert.ToInt32(preDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  4814. }
  4815. catch
  4816. { }
  4817. try
  4818. {
  4819. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='建议'");
  4820. foreach (DataRow row in rows)
  4821. {
  4822. wbjycount += int.Parse(row["总数"].ToString());
  4823. }
  4824. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='建议'");
  4825. foreach (DataRow row in rows1)
  4826. {
  4827. wbprejycount += int.Parse(row["总数"].ToString());
  4828. }
  4829. //jycount = Convert.ToInt32(nowDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  4830. //prejycount = Convert.ToInt32(preDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  4831. }
  4832. catch
  4833. { }
  4834. try
  4835. {
  4836. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='表扬'");
  4837. foreach (DataRow row in rows)
  4838. {
  4839. wbbycount += int.Parse(row["总数"].ToString());
  4840. }
  4841. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='表扬'");
  4842. foreach (DataRow row in rows1)
  4843. {
  4844. wbprebycount += int.Parse(row["总数"].ToString());
  4845. }
  4846. //bycount = Convert.ToInt32(nowDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  4847. //prebycount = Convert.ToInt32(preDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  4848. }
  4849. catch
  4850. { }
  4851. try
  4852. {
  4853. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='挂失'");
  4854. foreach (DataRow row in rows)
  4855. {
  4856. wbgscount += int.Parse(row["总数"].ToString());
  4857. }
  4858. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='挂失'");
  4859. foreach (DataRow row in rows1)
  4860. {
  4861. wbpregscount += int.Parse(row["总数"].ToString());
  4862. }
  4863. //gscount = Convert.ToInt32(nowDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  4864. //pregscount = Convert.ToInt32(preDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  4865. }
  4866. catch
  4867. { }
  4868. try
  4869. {
  4870. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='投诉'");
  4871. foreach (DataRow row in rows)
  4872. {
  4873. wbtscount += int.Parse(row["总数"].ToString());
  4874. }
  4875. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='投诉'");
  4876. foreach (DataRow row in rows1)
  4877. {
  4878. wbpretscount += int.Parse(row["总数"].ToString());
  4879. }
  4880. //tscount = Convert.ToInt32(nowDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  4881. //pretscount = Convert.ToInt32(preDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  4882. }
  4883. catch
  4884. { }
  4885. //prestartDate,preendDate
  4886. wballcount = wbzxcount + wbjycount + wbbycount + wbgscount + wbtscount;
  4887. wballcount = wxwbWorkOrderCount("wbcount", startDate, endDate, 0) + wballcount;
  4888. wbpreallcount = wbprezxcount + wbprejycount + wbprebycount + wbpregscount + wbpretscount;
  4889. wbpreallcount = wxwbWorkOrderCount("wbcount", prestartDate, preendDate, 0) + wbpreallcount;
  4890. if (wbpreallcount > wballcount)
  4891. {
  4892. decimal wbtbint = (Convert.ToDecimal(wbpreallcount) - Convert.ToDecimal(wballcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  4893. wbtb = "减少" + wbtbint.ToString("f") + "%";
  4894. }
  4895. else
  4896. {
  4897. if (wbpreallcount == wballcount)
  4898. {
  4899. wbtb = "相同";
  4900. }
  4901. else
  4902. {
  4903. if (wbpreallcount > 0)
  4904. {
  4905. decimal wbtbint = (Convert.ToDecimal(wballcount) - Convert.ToDecimal(wbpreallcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  4906. wbtb = "增加" + wbtbint.ToString("f") + "%";
  4907. }
  4908. }
  4909. }
  4910. if (wballcount > 0)
  4911. {
  4912. wbzxzb = ((Convert.ToDecimal(wbzxcount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  4913. wbtszb = ((Convert.ToDecimal(wbtscount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  4914. }
  4915. #endregion
  4916. #region 投诉化解
  4917. try
  4918. {
  4919. DataRow[] rows = nowDataTable.Select("F_HOUSING='投诉'");
  4920. foreach (DataRow row in rows)
  4921. {
  4922. tscounthj += int.Parse(row["总数"].ToString());
  4923. }
  4924. }
  4925. catch
  4926. { }
  4927. try
  4928. {
  4929. DataRow[] rows = nowDataTable.Select("F_HOUSING='投诉'and 处理方式='客服处理' ");
  4930. foreach (DataRow row in rows)
  4931. {
  4932. kfclcount += int.Parse(row["总数"].ToString());
  4933. }
  4934. }
  4935. catch
  4936. { }
  4937. #endregion
  4938. }
  4939. else
  4940. {
  4941. StrContent.Append("<tr style=\"height:36.95pt\"><td>热线</td><td>0</td><td>0</td><td>0</td><td>0</td><td>0</td></tr>");
  4942. }
  4943. }
  4944. else
  4945. {
  4946. StrContent.Append("<tr style=\"height:36.95pt\"><td>热线</td><td>0</td><td>0</td><td>0</td><td>0</td><td>0</td></tr>");
  4947. #region 微信
  4948. wxallcount = wxwbWorkOrderCount("wxcount", startDate, endDate, 0) + wxallcount;
  4949. wxpreallcount = wxwbWorkOrderCount("wxcount", prestartDate, preendDate, 0) + wxpreallcount;
  4950. if (wxpreallcount > wxallcount)
  4951. {
  4952. if (wxpreallcount > 0)
  4953. {
  4954. decimal wxtbint = (Convert.ToDecimal(wxpreallcount) - Convert.ToDecimal(wxallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  4955. wxtb = "减少" + wxtbint.ToString("f") + "%";
  4956. }
  4957. }
  4958. else
  4959. {
  4960. if (wxpreallcount == wxallcount)
  4961. {
  4962. wxtb = "相同";
  4963. }
  4964. else
  4965. {
  4966. if (wxpreallcount > 0)
  4967. {
  4968. decimal wxtbint = (Convert.ToDecimal(wxallcount) - Convert.ToDecimal(wxpreallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  4969. wxtb = "增加" + wxtbint.ToString("f") + "%";
  4970. }
  4971. }
  4972. }
  4973. if (wxallcount > 0)
  4974. {
  4975. wxzxzb = ((Convert.ToDecimal(wxzxcount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  4976. wxtszb = ((Convert.ToDecimal(wxtscount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  4977. }
  4978. #endregion
  4979. #region 微博
  4980. wballcount = wxwbWorkOrderCount("wbcount", startDate, endDate, 0) + wballcount;
  4981. wbpreallcount = wxwbWorkOrderCount("wbcount", prestartDate, preendDate, 0) + wbpreallcount;
  4982. if (wbpreallcount > wballcount)
  4983. {
  4984. decimal wbtbint = (Convert.ToDecimal(wbpreallcount) - Convert.ToDecimal(wballcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  4985. wbtb = "减少" + wbtbint.ToString("f") + "%";
  4986. }
  4987. else
  4988. {
  4989. if (wbpreallcount == wballcount)
  4990. {
  4991. wbtb = "相同";
  4992. }
  4993. else
  4994. {
  4995. if (wbpreallcount > 0)
  4996. {
  4997. decimal wbtbint = (Convert.ToDecimal(wballcount) - Convert.ToDecimal(wbpreallcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  4998. wbtb = "增加" + wbtbint.ToString("f") + "%";
  4999. }
  5000. }
  5001. }
  5002. if (wballcount > 0)
  5003. {
  5004. wbzxzb = ((Convert.ToDecimal(wbzxcount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  5005. wbtszb = ((Convert.ToDecimal(wbtscount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  5006. }
  5007. #endregion
  5008. }
  5009. //StrContent.Append("<tr style=\"height:36.95pt\"><td>微信</td><td>-</td><td>-</td><td>-</td><td>-</td><td>-</td></tr>");
  5010. //wxallcount = wxwbWorkOrderCount("wxcount", startDate, endDate, 0) + wxallcount;
  5011. StrContent.Append("<tr style=\"height:36.95pt\"><td>微信</td><td>" + wxallcount.ToString() + "</td><td>" + wxtb + "</td><td>" + wxzxcount.ToString() + "<br />" + wxzxzb + "</td><td>" + wxtscount.ToString() + "<br />" + wxtszb + "</td><td>-</td></tr>");
  5012. //wballcount = wxwbWorkOrderCount("wbcount", startDate, endDate,0) + wballcount;
  5013. StrContent.Append("<tr style=\"height:36.95pt\"><td>微博</td><td>" + wballcount.ToString() + "</td><td>" + wbtb + "</td><td>" + wbzxcount.ToString() + "<br />" + wbzxzb + "</td><td>" + wbtscount.ToString() + "<br />" + wbtszb + "</td><td>-</td></tr>");
  5014. //StrContent.Append("<tr style=\"height:36.95pt\"><td>微博</td><td>-</td><td>-</td><td>-</td><td>-</td><td>-</td></tr>");
  5015. StrContent.Append("</tbody></table>");
  5016. #region 投诉化解率
  5017. if (tscounthj > 0)
  5018. {
  5019. decimal kfclcountint = Convert.ToDecimal(kfclcount) * 100 / Convert.ToDecimal(tscounthj);
  5020. tshjl = kfclcountint.ToString("f") + "%";
  5021. }
  5022. else
  5023. {
  5024. tshjl = "0%";
  5025. }
  5026. #endregion
  5027. string divWorkOrderInfoOneWeekPie = "<br /><div id=\"divWorkOrderInfoOneWeekPie\" style=\"height: 300px; width: 100%;background-color: #ffffff\"></div><div id=\"divWorkOrderInfoOneWeekPie\" style=\"height: 80px; width: 100%;text-align:center; background-color: #ffffff\"><br /><br />(本周客服已化解投诉共"+ kfclcount + "件,投诉化解率为:"+ tshjl + ")<br /><br /></div>";
  5028. return StrContent.ToString() + "^" + divWorkOrderInfoOneWeekPie + "^divWorkOrderInfoOneWeekPie" + "^" + json;
  5029. }
  5030. /// <summary>
  5031. /// 舆情周报
  5032. /// </summary>
  5033. /// <returns></returns>
  5034. [ActionName("ReportWorkOrderInfoProduct")]
  5035. [HttpGet]
  5036. public string ReportWorkOrderInfoProduct(string dateParty)
  5037. {
  5038. //dateParty = "2019-01-01 - 2019-12-31";
  5039. //数据结果集
  5040. string startDate = "";
  5041. string endDate = "";
  5042. if (!string.IsNullOrEmpty(dateParty))
  5043. {
  5044. startDate = dateParty.Substring(0, 10);
  5045. endDate = dateParty.Substring(12);
  5046. }
  5047. else
  5048. {
  5049. endDate = DateTime.Now.ToString("yyyy-MM-dd");
  5050. startDate = DateTime.Now.AddDays(-7).ToString("yyyy-MM-dd");
  5051. }
  5052. StringBuilder StrContent = new StringBuilder();
  5053. StrContent.Append("<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"text-align:center; border-collapse:collapse;font-family:'Times New Roman';color:black;\">");
  5054. StrContent.Append("<tbody><tr style=\"height:36.95pt\"><td style=\"width:42.55pt;\">全媒体客服平台</td>");
  5055. StrContent.Append("<td style=\"width:120.5pt;\">受理量(件)</td></tr>");
  5056. DataTable nowDataTable = recordBLL.WorkOrderDate(startDate, endDate);
  5057. string json = WorkOrderTypeMathChartData(DateTime.Now, dateParty);
  5058. #region 微信
  5059. int wxallcount = 0;
  5060. #endregion
  5061. #region 微博
  5062. int wballcount = 0;
  5063. #endregion
  5064. #region 语音
  5065. int allcount = 0;
  5066. #endregion
  5067. #region 投诉化解
  5068. int tscounthj = 0;
  5069. int kfclcount = 0;
  5070. string tshjl = "";
  5071. #endregion
  5072. if (nowDataTable != null)
  5073. {
  5074. if (nowDataTable.Rows.Count > 0)
  5075. {
  5076. #region 微博
  5077. try
  5078. {
  5079. DataRow[] rows = nowDataTable.Select("工单类型='微博'");
  5080. foreach (DataRow row in rows)
  5081. {
  5082. wballcount += int.Parse(row["总数"].ToString());
  5083. }
  5084. }
  5085. catch
  5086. { }
  5087. #endregion
  5088. #region 微信
  5089. try
  5090. {
  5091. DataRow[] rows = nowDataTable.Select("工单类型='微信' ");
  5092. foreach (DataRow row in rows)
  5093. {
  5094. wxallcount += int.Parse(row["总数"].ToString());
  5095. }
  5096. }
  5097. catch
  5098. { }
  5099. #endregion
  5100. #region 语音
  5101. try
  5102. {
  5103. DataRow[] rows = nowDataTable.Select("工单类型='语音' ");
  5104. foreach (DataRow row in rows)
  5105. {
  5106. allcount += int.Parse(row["总数"].ToString());
  5107. }
  5108. }
  5109. catch
  5110. { }
  5111. #endregion
  5112. #region 投诉化解
  5113. try
  5114. {
  5115. DataRow[] rows = nowDataTable.Select("F_HOUSING='投诉'");
  5116. foreach (DataRow row in rows)
  5117. {
  5118. tscounthj += int.Parse(row["总数"].ToString());
  5119. }
  5120. }
  5121. catch
  5122. { }
  5123. try
  5124. {
  5125. DataRow[] rows = nowDataTable.Select("F_HOUSING='投诉'and 处理方式='客服处理' ");
  5126. foreach (DataRow row in rows)
  5127. {
  5128. kfclcount += int.Parse(row["总数"].ToString());
  5129. }
  5130. }
  5131. catch
  5132. { }
  5133. #endregion
  5134. }
  5135. }
  5136. #region 投诉化解率
  5137. if (tscounthj > 0)
  5138. {
  5139. decimal kfclcountint = Convert.ToDecimal(kfclcount) * 100 / Convert.ToDecimal(tscounthj);
  5140. tshjl = kfclcountint.ToString("f") + "%";
  5141. }
  5142. else
  5143. {
  5144. tshjl = "0%";
  5145. }
  5146. #endregion
  5147. wballcount = wxwbWorkOrderCount("wbcount", startDate, endDate, 0) + wballcount;
  5148. StrContent.Append("<tr style=\"height:36.95pt\"><td>新浪微博</td><td>" + wballcount.ToString() + "</td>" + "</tr>");
  5149. wxallcount = wxwbWorkOrderCount("wxcount", startDate, endDate, 0) + wxallcount;
  5150. StrContent.Append("<tr style=\"height:36.95pt\"><td>微信服务号</td><td>" + wxallcount.ToString() + "</td>" + "</tr>");
  5151. StrContent.Append("<tr style=\"height:36.95pt\"><td>微信订阅号</td><td>/</td>" + "</tr>");
  5152. StrContent.Append("<tr style=\"height:36.95pt\"><td>官方网站</td><td>/</td>" + "</tr>");
  5153. StrContent.Append("<tr style=\"height:36.95pt\"><td>热线电话</td><td>" + allcount.ToString() + "</td>" + "</tr>");
  5154. StrContent.Append("</tbody></table>");
  5155. string divWorkOrderInfoProductPie = "<br /><div id=\"divWorkOrderInfoProductPie\" style=\"height: 300px; width: 100%;background-color: #ffffff\"></div><div id=\"divWorkOrderInfoProductPie\" style=\"height: 80px; width: 100%;text-align:center; background-color: #ffffff\"><br /><br />(本周客服已化解投诉共"+ kfclcount + "件,投诉化解率为:"+ tshjl + ")<br />网站数据无法获取,仅生成微信、微博、电话受理量报表<br /></div>";
  5156. return StrContent.ToString() + "^" + divWorkOrderInfoProductPie + "^divWorkOrderInfoProductPie" + "^" + json;
  5157. }
  5158. /// <summary>
  5159. /// 两周报
  5160. /// </summary>
  5161. /// <returns></returns>
  5162. [ActionName("ReportWorkOrderInfoTwoWeek")]
  5163. [HttpGet]
  5164. public string ReportWorkOrderInfoTwoWeek(string dateParty)
  5165. {
  5166. //数据结果集
  5167. // dateParty = "2019-01-01 - 2019-12-31";
  5168. string startDate = "";
  5169. string endDate = "";
  5170. string prestartDate = "";
  5171. string preendDate = "";
  5172. string predateParty = "";
  5173. if (!string.IsNullOrEmpty(dateParty))
  5174. {
  5175. startDate = dateParty.Substring(0, 10);
  5176. endDate = dateParty.Substring(12);
  5177. prestartDate = Convert.ToDateTime(startDate).AddDays(-14).ToString("yyyy-MM-dd");
  5178. preendDate = Convert.ToDateTime(endDate).AddDays(-14).ToString("yyyy-MM-dd");
  5179. }
  5180. else
  5181. {
  5182. endDate = DateTime.Now.ToString("yyyy-MM-dd");
  5183. startDate = DateTime.Now.AddDays(-14).ToString("yyyy-MM-dd");
  5184. prestartDate = Convert.ToDateTime(startDate).AddDays(-14).ToString("yyyy-MM-dd");
  5185. preendDate = Convert.ToDateTime(endDate).AddDays(-14).ToString("yyyy-MM-dd");
  5186. }
  5187. predateParty = prestartDate + " - " + preendDate;
  5188. StringBuilder StrContent = new StringBuilder();
  5189. StrContent.Append("<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"90%\" style=\"text-align:center; border-collapse:collapse;font-family:'Times New Roman';color:black;\">");
  5190. StrContent.Append("<tbody><tr style=\"height:36.95pt\"><td style=\"width:42.55pt;\">受理平台</td>");
  5191. StrContent.Append("<td style=\"width:120.5pt;\">受理总量(件)</td>");
  5192. StrContent.Append("<td style=\"width:70.85pt;\">同比上两周</td>");
  5193. StrContent.Append("<td style=\"width:77.95pt;\">咨询类数量及占比</td>");
  5194. StrContent.Append("<td style=\"width:3.0cm;\">投诉类数量及占比</td>");
  5195. StrContent.Append("<td style=\"width:99.25pt;\">化解投诉量及占比</td></tr>");
  5196. //StrContent.Append("<tr style=\"height:36.95pt\"><td>热线</td><td>-</td><td>-</td><td>-</td><td>-</td><td>-</td></tr>");
  5197. //StrContent.Append("<tr style=\"height:36.95pt\"><td>微信</td><td>-</td><td>-</td><td>-</td><td>-</td><td>-</td></tr>");
  5198. //StrContent.Append("<tr style=\"height:36.95pt\"><td>微博</td><td>-</td><td>-</td><td>-</td><td>-</td><td>-</td></tr>");
  5199. //StrContent.Append("</tbody></table>");
  5200. #region 两周报数据
  5201. DataTable nowDataTable = recordBLL.WorkOrderDate(startDate, endDate);
  5202. DataTable preDataTable = recordBLL.WorkOrderDate(prestartDate, preendDate);
  5203. //DataTable nowDataTable = WorkOrderTypeData(DateTime.Now, dateParty);
  5204. //DataTable preDataTable = WorkOrderTypeData(DateTime.Now,predateParty);
  5205. string json = WorkOrderTypeMathChartData(DateTime.Now, dateParty);
  5206. #region 微信
  5207. int wxallcount = 0;
  5208. int wxpreallcount = 0;
  5209. int wxzxcount = 0;
  5210. int wxprezxcount = 0;
  5211. string wxzxzb = "";
  5212. int wxjycount = 0;
  5213. int wxprejycount = 0;
  5214. int wxbycount = 0;
  5215. int wxprebycount = 0;
  5216. int wxgscount = 0;
  5217. int wxpregscount = 0;
  5218. int wxtscount = 0;
  5219. int wxpretscount = 0;
  5220. string wxtszb = "0";
  5221. string wxtb = "0";
  5222. #endregion
  5223. #region 微博
  5224. int wballcount = 0;
  5225. int wbpreallcount = 0;
  5226. int wbzxcount = 0;
  5227. int wbprezxcount = 0;
  5228. string wbzxzb = "";
  5229. int wbjycount = 0;
  5230. int wbprejycount = 0;
  5231. int wbbycount = 0;
  5232. int wbprebycount = 0;
  5233. int wbgscount = 0;
  5234. int wbpregscount = 0;
  5235. int wbtscount = 0;
  5236. int wbpretscount = 0;
  5237. string wbtszb = "0";
  5238. string wbtb = "0";
  5239. #endregion
  5240. #region 投诉化解
  5241. int tscounthj = 0;
  5242. int kfclcount = 0;
  5243. string tshjl = "";
  5244. #endregion
  5245. if (nowDataTable != null)
  5246. {
  5247. if (nowDataTable.Rows.Count > 0)
  5248. {
  5249. #region 语音
  5250. int allcount = 0;
  5251. int preallcount = 0;
  5252. int zxcount = 0;
  5253. int prezxcount = 0;
  5254. string zxzb = "";
  5255. try
  5256. {
  5257. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='咨询'");
  5258. foreach (DataRow row in rows)
  5259. {
  5260. zxcount += int.Parse(row["总数"].ToString());
  5261. }
  5262. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='咨询'");
  5263. foreach (DataRow row in rows1)
  5264. {
  5265. prezxcount += int.Parse(row["总数"].ToString());
  5266. }
  5267. //zxcount = Convert.ToInt32(nowDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  5268. //prezxcount = Convert.ToInt32(preDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  5269. }
  5270. catch
  5271. { }
  5272. int jycount = 0;
  5273. int prejycount = 0;
  5274. try
  5275. {
  5276. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='建议'");
  5277. foreach (DataRow row in rows)
  5278. {
  5279. jycount += int.Parse(row["总数"].ToString());
  5280. }
  5281. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='建议'");
  5282. foreach (DataRow row in rows1)
  5283. {
  5284. prejycount += int.Parse(row["总数"].ToString());
  5285. }
  5286. //jycount = Convert.ToInt32(nowDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  5287. //prejycount = Convert.ToInt32(preDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  5288. }
  5289. catch
  5290. { }
  5291. int bycount = 0;
  5292. int prebycount = 0;
  5293. try
  5294. {
  5295. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='表扬'");
  5296. foreach (DataRow row in rows)
  5297. {
  5298. bycount += int.Parse(row["总数"].ToString());
  5299. }
  5300. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='表扬'");
  5301. foreach (DataRow row in rows1)
  5302. {
  5303. prebycount += int.Parse(row["总数"].ToString());
  5304. }
  5305. //bycount = Convert.ToInt32(nowDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  5306. //prebycount = Convert.ToInt32(preDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  5307. }
  5308. catch
  5309. { }
  5310. int gscount = 0;
  5311. int pregscount = 0;
  5312. try
  5313. {
  5314. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='挂失'");
  5315. foreach (DataRow row in rows)
  5316. {
  5317. gscount += int.Parse(row["总数"].ToString());
  5318. }
  5319. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='挂失'");
  5320. foreach (DataRow row in rows1)
  5321. {
  5322. pregscount += int.Parse(row["总数"].ToString());
  5323. }
  5324. //gscount = Convert.ToInt32(nowDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  5325. //pregscount = Convert.ToInt32(preDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  5326. }
  5327. catch
  5328. { }
  5329. int tscount = 0;
  5330. int pretscount = 0;
  5331. string tszb = "";
  5332. try
  5333. {
  5334. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='投诉'");
  5335. foreach (DataRow row in rows)
  5336. {
  5337. tscount += int.Parse(row["总数"].ToString());
  5338. }
  5339. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='投诉'");
  5340. foreach (DataRow row in rows1)
  5341. {
  5342. pretscount += int.Parse(row["总数"].ToString());
  5343. }
  5344. //tscount = Convert.ToInt32(nowDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  5345. //pretscount = Convert.ToInt32(preDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  5346. }
  5347. catch
  5348. { }
  5349. allcount = zxcount + jycount + bycount + gscount + tscount;
  5350. preallcount = prezxcount + prejycount + prebycount + pregscount + pretscount;
  5351. string tb = "";
  5352. if (preallcount > allcount)
  5353. {
  5354. decimal tbint = (Convert.ToDecimal(preallcount) - Convert.ToDecimal(allcount)) * 100 / Convert.ToDecimal(preallcount);
  5355. tb = "减少" + tbint.ToString("f") + "%";
  5356. }
  5357. else
  5358. {
  5359. if (preallcount == allcount)
  5360. {
  5361. tb = "相同";
  5362. }
  5363. else
  5364. {
  5365. if (preallcount > 0)
  5366. {
  5367. decimal tbint = (Convert.ToDecimal(allcount) - Convert.ToDecimal(preallcount)) * 100 / Convert.ToDecimal(preallcount);
  5368. tb = "增加" + tbint.ToString("f") + "%";
  5369. }
  5370. }
  5371. }
  5372. if (allcount > 0)
  5373. {
  5374. zxzb = ((Convert.ToDecimal(zxcount) * 100 / Convert.ToDecimal(allcount))).ToString("f") + "%";
  5375. tszb = ((Convert.ToDecimal(tscount) * 100 / Convert.ToDecimal(allcount))).ToString("f") + "%";
  5376. }
  5377. StrContent.Append("<tr style=\"height:36.95pt\"><td>热线</td><td>" + allcount.ToString() + "</td><td>" + tb + "</td><td>" + zxcount.ToString() + "<br />" + zxzb + "</td><td>" + tscount.ToString() + "<br />" + tszb + "</td><td>-</td></tr>");
  5378. #endregion
  5379. #region 微信
  5380. try
  5381. {
  5382. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='咨询'");
  5383. foreach (DataRow row in rows)
  5384. {
  5385. wxzxcount += int.Parse(row["总数"].ToString());
  5386. }
  5387. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='咨询'");
  5388. foreach (DataRow row in rows1)
  5389. {
  5390. wxprezxcount += int.Parse(row["总数"].ToString());
  5391. }
  5392. //zxcount = Convert.ToInt32(nowDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  5393. //prezxcount = Convert.ToInt32(preDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  5394. }
  5395. catch
  5396. { }
  5397. try
  5398. {
  5399. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='建议'");
  5400. foreach (DataRow row in rows)
  5401. {
  5402. wxjycount += int.Parse(row["总数"].ToString());
  5403. }
  5404. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='建议'");
  5405. foreach (DataRow row in rows1)
  5406. {
  5407. wxprejycount += int.Parse(row["总数"].ToString());
  5408. }
  5409. //jycount = Convert.ToInt32(nowDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  5410. //prejycount = Convert.ToInt32(preDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  5411. }
  5412. catch
  5413. { }
  5414. try
  5415. {
  5416. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='表扬'");
  5417. foreach (DataRow row in rows)
  5418. {
  5419. wxbycount += int.Parse(row["总数"].ToString());
  5420. }
  5421. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='表扬'");
  5422. foreach (DataRow row in rows1)
  5423. {
  5424. wxprebycount += int.Parse(row["总数"].ToString());
  5425. }
  5426. //bycount = Convert.ToInt32(nowDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  5427. //prebycount = Convert.ToInt32(preDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  5428. }
  5429. catch
  5430. { }
  5431. try
  5432. {
  5433. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='挂失'");
  5434. foreach (DataRow row in rows)
  5435. {
  5436. wxgscount += int.Parse(row["总数"].ToString());
  5437. }
  5438. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='挂失'");
  5439. foreach (DataRow row in rows1)
  5440. {
  5441. wxpregscount += int.Parse(row["总数"].ToString());
  5442. }
  5443. //gscount = Convert.ToInt32(nowDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  5444. //pregscount = Convert.ToInt32(preDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  5445. }
  5446. catch
  5447. { }
  5448. try
  5449. {
  5450. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='投诉'");
  5451. foreach (DataRow row in rows)
  5452. {
  5453. wxtscount += int.Parse(row["总数"].ToString());
  5454. }
  5455. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='投诉'");
  5456. foreach (DataRow row in rows1)
  5457. {
  5458. wxpretscount += int.Parse(row["总数"].ToString());
  5459. }
  5460. //tscount = Convert.ToInt32(nowDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  5461. //pretscount = Convert.ToInt32(preDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  5462. }
  5463. catch
  5464. { }
  5465. //prestartDate, preendDate
  5466. wxallcount = wxzxcount + wxjycount + wxbycount + wxgscount + wxtscount;
  5467. wxallcount = wxwbWorkOrderCount("wxcount", startDate, endDate, 0) + wxallcount;
  5468. wxpreallcount = wxprezxcount + wxprejycount + wxprebycount + wxpregscount + wxpretscount;
  5469. wxpreallcount = wxwbWorkOrderCount("wxcount", prestartDate, preendDate, 0) + wxpreallcount;
  5470. if (wxpreallcount > wxallcount)
  5471. {
  5472. if (wxpreallcount > 0)
  5473. {
  5474. decimal wxtbint = (Convert.ToDecimal(wxpreallcount) - Convert.ToDecimal(wxallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  5475. wxtb = "减少" + wxtbint.ToString("f") + "%";
  5476. }
  5477. }
  5478. else
  5479. {
  5480. if (wxpreallcount == wxallcount)
  5481. {
  5482. wxtb = "相同";
  5483. }
  5484. else
  5485. {
  5486. if (wxpreallcount > 0)
  5487. {
  5488. decimal wxtbint = (Convert.ToDecimal(wxallcount) - Convert.ToDecimal(wxpreallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  5489. wxtb = "增加" + wxtbint.ToString("f") + "%";
  5490. }
  5491. }
  5492. }
  5493. if (wxallcount > 0)
  5494. {
  5495. wxzxzb = ((Convert.ToDecimal(wxzxcount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  5496. wxtszb = ((Convert.ToDecimal(wxtscount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  5497. }
  5498. #endregion
  5499. #region 微博
  5500. try
  5501. {
  5502. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='咨询'");
  5503. foreach (DataRow row in rows)
  5504. {
  5505. wbzxcount += int.Parse(row["总数"].ToString());
  5506. }
  5507. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='咨询'");
  5508. foreach (DataRow row in rows1)
  5509. {
  5510. wbprezxcount += int.Parse(row["总数"].ToString());
  5511. }
  5512. //zxcount = Convert.ToInt32(nowDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  5513. //prezxcount = Convert.ToInt32(preDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  5514. }
  5515. catch
  5516. { }
  5517. try
  5518. {
  5519. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='建议'");
  5520. foreach (DataRow row in rows)
  5521. {
  5522. wbjycount += int.Parse(row["总数"].ToString());
  5523. }
  5524. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='建议'");
  5525. foreach (DataRow row in rows1)
  5526. {
  5527. wbprejycount += int.Parse(row["总数"].ToString());
  5528. }
  5529. //jycount = Convert.ToInt32(nowDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  5530. //prejycount = Convert.ToInt32(preDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  5531. }
  5532. catch
  5533. { }
  5534. try
  5535. {
  5536. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='表扬'");
  5537. foreach (DataRow row in rows)
  5538. {
  5539. wbbycount += int.Parse(row["总数"].ToString());
  5540. }
  5541. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='表扬'");
  5542. foreach (DataRow row in rows1)
  5543. {
  5544. wbprebycount += int.Parse(row["总数"].ToString());
  5545. }
  5546. //bycount = Convert.ToInt32(nowDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  5547. //prebycount = Convert.ToInt32(preDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  5548. }
  5549. catch
  5550. { }
  5551. try
  5552. {
  5553. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='挂失'");
  5554. foreach (DataRow row in rows)
  5555. {
  5556. wbgscount += int.Parse(row["总数"].ToString());
  5557. }
  5558. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='挂失'");
  5559. foreach (DataRow row in rows1)
  5560. {
  5561. wbpregscount += int.Parse(row["总数"].ToString());
  5562. }
  5563. //gscount = Convert.ToInt32(nowDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  5564. //pregscount = Convert.ToInt32(preDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  5565. }
  5566. catch
  5567. { }
  5568. try
  5569. {
  5570. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='投诉'");
  5571. foreach (DataRow row in rows)
  5572. {
  5573. wbtscount += int.Parse(row["总数"].ToString());
  5574. }
  5575. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='投诉'");
  5576. foreach (DataRow row in rows1)
  5577. {
  5578. wbpretscount += int.Parse(row["总数"].ToString());
  5579. }
  5580. //tscount = Convert.ToInt32(nowDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  5581. //pretscount = Convert.ToInt32(preDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  5582. }
  5583. catch
  5584. { }
  5585. //prestartDate,preendDate
  5586. wballcount = wbzxcount + wbjycount + wbbycount + wbgscount + wbtscount;
  5587. wballcount = wxwbWorkOrderCount("wbcount", startDate, endDate, 0) + wballcount;
  5588. wbpreallcount = wbprezxcount + wbprejycount + wbprebycount + wbpregscount + wbpretscount;
  5589. wbpreallcount = wxwbWorkOrderCount("wbcount", prestartDate, preendDate, 0) + wbpreallcount;
  5590. if (wbpreallcount > wballcount)
  5591. {
  5592. decimal wbtbint = (Convert.ToDecimal(wbpreallcount) - Convert.ToDecimal(wballcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  5593. wbtb = "减少" + wbtbint.ToString("f") + "%";
  5594. }
  5595. else
  5596. {
  5597. if (wbpreallcount == wballcount)
  5598. {
  5599. wbtb = "相同";
  5600. }
  5601. else
  5602. {
  5603. if (wbpreallcount > 0)
  5604. {
  5605. decimal wbtbint = (Convert.ToDecimal(wballcount) - Convert.ToDecimal(wbpreallcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  5606. wbtb = "增加" + wbtbint.ToString("f") + "%";
  5607. }
  5608. }
  5609. }
  5610. if (wballcount > 0)
  5611. {
  5612. wbzxzb = ((Convert.ToDecimal(wbzxcount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  5613. wbtszb = ((Convert.ToDecimal(wbtscount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  5614. }
  5615. #endregion
  5616. #region 投诉化解
  5617. try
  5618. {
  5619. DataRow[] rows = nowDataTable.Select("F_HOUSING='投诉'");
  5620. foreach (DataRow row in rows)
  5621. {
  5622. tscounthj += int.Parse(row["总数"].ToString());
  5623. }
  5624. }
  5625. catch
  5626. { }
  5627. try
  5628. {
  5629. DataRow[] rows = nowDataTable.Select("F_HOUSING='投诉'and 处理方式='客服处理' ");
  5630. foreach (DataRow row in rows)
  5631. {
  5632. kfclcount += int.Parse(row["总数"].ToString());
  5633. }
  5634. }
  5635. catch
  5636. { }
  5637. #endregion
  5638. }
  5639. else
  5640. {
  5641. StrContent.Append("<tr style=\"height:36.95pt\"><td>热线</td><td>0</td><td>0</td><td>0</td><td>0</td><td>0</td></tr>");
  5642. }
  5643. }
  5644. else
  5645. {
  5646. StrContent.Append("<tr style=\"height:36.95pt\"><td>热线</td><td>0</td><td>0</td><td>0</td><td>0</td><td>0</td></tr>");
  5647. #region 微信
  5648. wxallcount = wxwbWorkOrderCount("wxcount", startDate, endDate, 0) + wxallcount;
  5649. wxpreallcount = wxwbWorkOrderCount("wxcount", prestartDate, preendDate, 0) + wxpreallcount;
  5650. if (wxpreallcount > wxallcount)
  5651. {
  5652. if (wxpreallcount > 0)
  5653. {
  5654. decimal wxtbint = (Convert.ToDecimal(wxpreallcount) - Convert.ToDecimal(wxallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  5655. wxtb = "减少" + wxtbint.ToString("f") + "%";
  5656. }
  5657. }
  5658. else
  5659. {
  5660. if (wxpreallcount == wxallcount)
  5661. {
  5662. wxtb = "相同";
  5663. }
  5664. else
  5665. {
  5666. if (wxpreallcount > 0)
  5667. {
  5668. decimal wxtbint = (Convert.ToDecimal(wxallcount) - Convert.ToDecimal(wxpreallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  5669. wxtb = "增加" + wxtbint.ToString("f") + "%";
  5670. }
  5671. }
  5672. }
  5673. if (wxallcount > 0)
  5674. {
  5675. wxzxzb = ((Convert.ToDecimal(wxzxcount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  5676. wxtszb = ((Convert.ToDecimal(wxtscount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  5677. }
  5678. #endregion
  5679. #region 微博
  5680. wballcount = wxwbWorkOrderCount("wbcount", startDate, endDate, 0) + wballcount;
  5681. wbpreallcount = wxwbWorkOrderCount("wbcount", prestartDate, preendDate, 0) + wbpreallcount;
  5682. if (wbpreallcount > wballcount)
  5683. {
  5684. decimal wbtbint = (Convert.ToDecimal(wbpreallcount) - Convert.ToDecimal(wballcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  5685. wbtb = "减少" + wbtbint.ToString("f") + "%";
  5686. }
  5687. else
  5688. {
  5689. if (wbpreallcount == wballcount)
  5690. {
  5691. wbtb = "相同";
  5692. }
  5693. else
  5694. {
  5695. if (wbpreallcount > 0)
  5696. {
  5697. decimal wbtbint = (Convert.ToDecimal(wballcount) - Convert.ToDecimal(wbpreallcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  5698. wbtb = "增加" + wbtbint.ToString("f") + "%";
  5699. }
  5700. }
  5701. }
  5702. if (wballcount > 0)
  5703. {
  5704. wbzxzb = ((Convert.ToDecimal(wbzxcount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  5705. wbtszb = ((Convert.ToDecimal(wbtscount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  5706. }
  5707. #endregion
  5708. }
  5709. //StrContent.Append("<tr style=\"height:36.95pt\"><td>微信</td><td>-</td><td>-</td><td>-</td><td>-</td><td>-</td></tr>");
  5710. //wxallcount = wxwbWorkOrderCount("wxcount", startDate, endDate, 0) + wxallcount;
  5711. StrContent.Append("<tr style=\"height:36.95pt\"><td>微信</td><td>" + wxallcount.ToString() + "</td><td>" + wxtb + "</td><td>" + wxzxcount.ToString() + "<br />" + wxzxzb + "</td><td>" + wxtscount.ToString() + "<br />" + wxtszb + "</td><td>-</td></tr>");
  5712. //wballcount = wxwbWorkOrderCount("wbcount", startDate, endDate, 0) + wballcount;
  5713. StrContent.Append("<tr style=\"height:36.95pt\"><td>微博</td><td>" + wballcount.ToString() + "</td><td>" + wbtb + "</td><td>" + wbzxcount.ToString() + "<br />" + wbzxzb + "</td><td>" + wbtscount.ToString() + "<br />" + wbtszb + "</td><td>-</td></tr>");
  5714. //StrContent.Append("<tr style=\"height:36.95pt\"><td>微博</td><td>-</td><td>-</td><td>-</td><td>-</td><td>-</td></tr>");
  5715. StrContent.Append("</tbody></table>");
  5716. #region 投诉化解率
  5717. if (tscounthj > 0)
  5718. {
  5719. decimal kfclcountint = Convert.ToDecimal(kfclcount) * 100 / Convert.ToDecimal(tscounthj);
  5720. tshjl = kfclcountint.ToString("f") + "%";
  5721. }
  5722. else
  5723. {
  5724. tshjl = "0%";
  5725. }
  5726. #endregion
  5727. string divWorkOrderInfoOneWeekPie = "<br /><div id=\"divWorkOrderInfoOneWeekPie\" style=\"height: 300px; width: 100%;background-color: #ffffff\"></div><div id=\"divWorkOrderInfoOneWeekPie\" style=\"height: 80px; width: 100%;text-align:center; background-color: #ffffff\"><br /><br />(本周客服已化解投诉共"+ kfclcount + "件,投诉化解率为:"+ tshjl + ")<br /><br /></div>";
  5728. #endregion
  5729. //return StrContent.ToString();
  5730. return StrContent.ToString() + "^" + divWorkOrderInfoOneWeekPie + "^divWorkOrderInfoOneWeekPie" + "^" + json;
  5731. }
  5732. [ActionName("ReportWorkOrderInfoQuarterNew")]
  5733. [HttpGet]
  5734. public string ReportWorkOrderInfoQuarterNew(string dateParty)
  5735. {
  5736. string StrContent = "";
  5737. string bgnrtb_1 = "<br /><div id=\"bgnrtb_1\" style=\"height: 300px; width: 100%;background-color: #ffffff\"></div><br>";
  5738. //数据结果集
  5739. string startDate = "";
  5740. string endDate = "";
  5741. string prestartDate = "";
  5742. string preendDate = "";
  5743. string predateParty = "";
  5744. //dateParty = "2019-01-01 - 2019-12-31";
  5745. if (!string.IsNullOrEmpty(dateParty))
  5746. {
  5747. startDate = dateParty.Substring(0, 10);
  5748. endDate = dateParty.Substring(12);
  5749. prestartDate = Convert.ToDateTime(startDate).AddMonths(-3).ToString("yyyy-MM-dd");
  5750. preendDate = Convert.ToDateTime(endDate).AddMonths(-3).ToString("yyyy-MM-dd");
  5751. }
  5752. else
  5753. {
  5754. endDate = DateTime.Now.ToString("yyyy-MM-dd");
  5755. startDate = DateTime.Now.ToString("yyyy-MM-dd");
  5756. prestartDate = Convert.ToDateTime(startDate).AddMonths(-5).ToString("yyyy-MM-dd");
  5757. preendDate = Convert.ToDateTime(endDate).AddMonths(-3).ToString("yyyy-MM-dd");
  5758. }
  5759. predateParty = prestartDate + " - " + preendDate;
  5760. DataTable nowDataTable = recordBLL.WorkOrderDate(startDate, endDate);
  5761. DataTable preDataTable = recordBLL.WorkOrderDate(prestartDate, preendDate);
  5762. //string json = WorkOrderTypeMathChartData(DateTime.Now, dateParty);
  5763. string json = WorkOrderFromChartData(DateTime.Now, dateParty);
  5764. #region 语音
  5765. int allcount = 0;
  5766. int preallcount = 0;
  5767. int zxcount = 0;
  5768. int prezxcount = 0;
  5769. string zxzb = "";
  5770. int jycount = 0;
  5771. int prejycount = 0;
  5772. int bycount = 0;
  5773. int prebycount = 0;
  5774. int gscount = 0;
  5775. int pregscount = 0;
  5776. int tscount = 0;
  5777. int pretscount = 0;
  5778. string tszb = "";
  5779. string tb = "";
  5780. string zzdttb = "";
  5781. #endregion
  5782. #region 微信
  5783. int wxallcount = 0;
  5784. int wxpreallcount = 0;
  5785. int wxzxcount = 0;
  5786. int wxprezxcount = 0;
  5787. string wxzxzb = "";
  5788. int wxjycount = 0;
  5789. int wxprejycount = 0;
  5790. int wxbycount = 0;
  5791. int wxprebycount = 0;
  5792. int wxgscount = 0;
  5793. int wxpregscount = 0;
  5794. int wxtscount = 0;
  5795. int wxpretscount = 0;
  5796. string wxtszb = "0";
  5797. string wxtb = "0";
  5798. #endregion
  5799. #region 微博
  5800. int wballcount = 0;
  5801. int wbpreallcount = 0;
  5802. int wbzxcount = 0;
  5803. int wbprezxcount = 0;
  5804. string wbzxzb = "";
  5805. int wbjycount = 0;
  5806. int wbprejycount = 0;
  5807. int wbbycount = 0;
  5808. int wbprebycount = 0;
  5809. int wbgscount = 0;
  5810. int wbpregscount = 0;
  5811. int wbtscount = 0;
  5812. int wbpretscount = 0;
  5813. string wbtszb = "0";
  5814. string wbtb = "0";
  5815. #endregion
  5816. if (nowDataTable != null)
  5817. {
  5818. if (nowDataTable.Rows.Count > 0)
  5819. {
  5820. #region 语音
  5821. try
  5822. {
  5823. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='咨询'");
  5824. foreach (DataRow row in rows)
  5825. {
  5826. zxcount += int.Parse(row["总数"].ToString());
  5827. }
  5828. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='咨询'");
  5829. foreach (DataRow row in rows1)
  5830. {
  5831. prezxcount += int.Parse(row["总数"].ToString());
  5832. }
  5833. //zxcount = Convert.ToInt32(nowDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  5834. //prezxcount = Convert.ToInt32(preDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  5835. }
  5836. catch
  5837. { }
  5838. try
  5839. {
  5840. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='建议'");
  5841. foreach (DataRow row in rows)
  5842. {
  5843. jycount += int.Parse(row["总数"].ToString());
  5844. }
  5845. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='建议'");
  5846. foreach (DataRow row in rows1)
  5847. {
  5848. prejycount += int.Parse(row["总数"].ToString());
  5849. }
  5850. //jycount = Convert.ToInt32(nowDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  5851. //prejycount = Convert.ToInt32(preDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  5852. }
  5853. catch
  5854. { }
  5855. try
  5856. {
  5857. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='表扬'");
  5858. foreach (DataRow row in rows)
  5859. {
  5860. bycount += int.Parse(row["总数"].ToString());
  5861. }
  5862. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='表扬'");
  5863. foreach (DataRow row in rows1)
  5864. {
  5865. prebycount += int.Parse(row["总数"].ToString());
  5866. }
  5867. //bycount = Convert.ToInt32(nowDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  5868. //prebycount = Convert.ToInt32(preDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  5869. }
  5870. catch
  5871. { }
  5872. try
  5873. {
  5874. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='挂失'");
  5875. foreach (DataRow row in rows)
  5876. {
  5877. gscount += int.Parse(row["总数"].ToString());
  5878. }
  5879. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='挂失'");
  5880. foreach (DataRow row in rows1)
  5881. {
  5882. pregscount += int.Parse(row["总数"].ToString());
  5883. }
  5884. //gscount = Convert.ToInt32(nowDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  5885. //pregscount = Convert.ToInt32(preDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  5886. }
  5887. catch
  5888. { }
  5889. try
  5890. {
  5891. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='投诉'");
  5892. foreach (DataRow row in rows)
  5893. {
  5894. tscount += int.Parse(row["总数"].ToString());
  5895. }
  5896. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='投诉'");
  5897. foreach (DataRow row in rows1)
  5898. {
  5899. pretscount += int.Parse(row["总数"].ToString());
  5900. }
  5901. //tscount = Convert.ToInt32(nowDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  5902. //pretscount = Convert.ToInt32(preDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  5903. }
  5904. catch
  5905. { }
  5906. allcount = zxcount + jycount + bycount + gscount + tscount;
  5907. preallcount = prezxcount + prejycount + prebycount + pregscount + pretscount;
  5908. if (preallcount > allcount)
  5909. {
  5910. decimal tbint = (Convert.ToDecimal(preallcount) - Convert.ToDecimal(allcount)) * 100 / Convert.ToDecimal(preallcount);
  5911. tb = "减少" + tbint.ToString("f") + "%";
  5912. }
  5913. else
  5914. {
  5915. if (preallcount == allcount)
  5916. {
  5917. tb = "相同";
  5918. }
  5919. else
  5920. {
  5921. if (preallcount > 0)
  5922. {
  5923. decimal tbint = (Convert.ToDecimal(allcount) - Convert.ToDecimal(preallcount)) * 100 / Convert.ToDecimal(preallcount);
  5924. tb = "增加" + tbint.ToString("f") + "%";
  5925. }
  5926. }
  5927. }
  5928. if (allcount > 0)
  5929. {
  5930. zxzb = ((Convert.ToDecimal(zxcount) * 100 / Convert.ToDecimal(allcount))).ToString("f") + "%";
  5931. tszb = ((Convert.ToDecimal(tscount) * 100 / Convert.ToDecimal(allcount))).ToString("f") + "%";
  5932. }
  5933. #endregion
  5934. #region 微信
  5935. try
  5936. {
  5937. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='咨询'");
  5938. foreach (DataRow row in rows)
  5939. {
  5940. wxzxcount += int.Parse(row["总数"].ToString());
  5941. }
  5942. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='咨询'");
  5943. foreach (DataRow row in rows1)
  5944. {
  5945. wxprezxcount += int.Parse(row["总数"].ToString());
  5946. }
  5947. //zxcount = Convert.ToInt32(nowDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  5948. //prezxcount = Convert.ToInt32(preDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  5949. }
  5950. catch
  5951. { }
  5952. try
  5953. {
  5954. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='建议'");
  5955. foreach (DataRow row in rows)
  5956. {
  5957. wxjycount += int.Parse(row["总数"].ToString());
  5958. }
  5959. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='建议'");
  5960. foreach (DataRow row in rows1)
  5961. {
  5962. wxprejycount += int.Parse(row["总数"].ToString());
  5963. }
  5964. //jycount = Convert.ToInt32(nowDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  5965. //prejycount = Convert.ToInt32(preDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  5966. }
  5967. catch
  5968. { }
  5969. try
  5970. {
  5971. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='表扬'");
  5972. foreach (DataRow row in rows)
  5973. {
  5974. wxbycount += int.Parse(row["总数"].ToString());
  5975. }
  5976. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='表扬'");
  5977. foreach (DataRow row in rows1)
  5978. {
  5979. wxprebycount += int.Parse(row["总数"].ToString());
  5980. }
  5981. //bycount = Convert.ToInt32(nowDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  5982. //prebycount = Convert.ToInt32(preDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  5983. }
  5984. catch
  5985. { }
  5986. try
  5987. {
  5988. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='挂失'");
  5989. foreach (DataRow row in rows)
  5990. {
  5991. wxgscount += int.Parse(row["总数"].ToString());
  5992. }
  5993. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='挂失'");
  5994. foreach (DataRow row in rows1)
  5995. {
  5996. wxpregscount += int.Parse(row["总数"].ToString());
  5997. }
  5998. //gscount = Convert.ToInt32(nowDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  5999. //pregscount = Convert.ToInt32(preDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  6000. }
  6001. catch
  6002. { }
  6003. try
  6004. {
  6005. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='投诉'");
  6006. foreach (DataRow row in rows)
  6007. {
  6008. wxtscount += int.Parse(row["总数"].ToString());
  6009. }
  6010. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='投诉'");
  6011. foreach (DataRow row in rows1)
  6012. {
  6013. wxpretscount += int.Parse(row["总数"].ToString());
  6014. }
  6015. //tscount = Convert.ToInt32(nowDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  6016. //pretscount = Convert.ToInt32(preDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  6017. }
  6018. catch
  6019. { }
  6020. //prestartDate, preendDate
  6021. wxallcount = wxzxcount + wxjycount + wxbycount + wxgscount + wxtscount;
  6022. wxallcount = wxwbWorkOrderCount("wxcount", startDate, endDate, 0) + wxallcount;
  6023. wxpreallcount = wxprezxcount + wxprejycount + wxprebycount + wxpregscount + wxpretscount;
  6024. wxpreallcount = wxwbWorkOrderCount("wxcount", prestartDate, preendDate, 0) + wxpreallcount;
  6025. if (wxpreallcount > wxallcount)
  6026. {
  6027. if (wxpreallcount > 0)
  6028. {
  6029. decimal wxtbint = (Convert.ToDecimal(wxpreallcount) - Convert.ToDecimal(wxallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  6030. wxtb = "减少" + wxtbint.ToString("f") + "%";
  6031. }
  6032. }
  6033. else
  6034. {
  6035. if (wxpreallcount == wxallcount)
  6036. {
  6037. wxtb = "相同";
  6038. }
  6039. else
  6040. {
  6041. if (wxpreallcount > 0)
  6042. {
  6043. decimal wxtbint = (Convert.ToDecimal(wxallcount) - Convert.ToDecimal(wxpreallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  6044. wxtb = "增加" + wxtbint.ToString("f") + "%";
  6045. }
  6046. }
  6047. }
  6048. if (wxallcount > 0)
  6049. {
  6050. wxzxzb = ((Convert.ToDecimal(wxzxcount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  6051. wxtszb = ((Convert.ToDecimal(wxtscount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  6052. }
  6053. #endregion
  6054. #region 微博
  6055. try
  6056. {
  6057. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='咨询'");
  6058. foreach (DataRow row in rows)
  6059. {
  6060. wbzxcount += int.Parse(row["总数"].ToString());
  6061. }
  6062. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='咨询'");
  6063. foreach (DataRow row in rows1)
  6064. {
  6065. wbprezxcount += int.Parse(row["总数"].ToString());
  6066. }
  6067. //zxcount = Convert.ToInt32(nowDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  6068. //prezxcount = Convert.ToInt32(preDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  6069. }
  6070. catch
  6071. { }
  6072. try
  6073. {
  6074. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='建议'");
  6075. foreach (DataRow row in rows)
  6076. {
  6077. wbjycount += int.Parse(row["总数"].ToString());
  6078. }
  6079. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='建议'");
  6080. foreach (DataRow row in rows1)
  6081. {
  6082. wbprejycount += int.Parse(row["总数"].ToString());
  6083. }
  6084. //jycount = Convert.ToInt32(nowDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  6085. //prejycount = Convert.ToInt32(preDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  6086. }
  6087. catch
  6088. { }
  6089. try
  6090. {
  6091. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='表扬'");
  6092. foreach (DataRow row in rows)
  6093. {
  6094. wbbycount += int.Parse(row["总数"].ToString());
  6095. }
  6096. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='表扬'");
  6097. foreach (DataRow row in rows1)
  6098. {
  6099. wbprebycount += int.Parse(row["总数"].ToString());
  6100. }
  6101. //bycount = Convert.ToInt32(nowDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  6102. //prebycount = Convert.ToInt32(preDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  6103. }
  6104. catch
  6105. { }
  6106. try
  6107. {
  6108. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='挂失'");
  6109. foreach (DataRow row in rows)
  6110. {
  6111. wbgscount += int.Parse(row["总数"].ToString());
  6112. }
  6113. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='挂失'");
  6114. foreach (DataRow row in rows1)
  6115. {
  6116. wbpregscount += int.Parse(row["总数"].ToString());
  6117. }
  6118. //gscount = Convert.ToInt32(nowDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  6119. //pregscount = Convert.ToInt32(preDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  6120. }
  6121. catch
  6122. { }
  6123. try
  6124. {
  6125. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='投诉'");
  6126. foreach (DataRow row in rows)
  6127. {
  6128. wbtscount += int.Parse(row["总数"].ToString());
  6129. }
  6130. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='投诉'");
  6131. foreach (DataRow row in rows1)
  6132. {
  6133. wbpretscount += int.Parse(row["总数"].ToString());
  6134. }
  6135. //tscount = Convert.ToInt32(nowDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  6136. //pretscount = Convert.ToInt32(preDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  6137. }
  6138. catch
  6139. { }
  6140. //prestartDate,preendDate
  6141. wballcount = wbzxcount + wbjycount + wbbycount + wbgscount + wbtscount;
  6142. wballcount = wxwbWorkOrderCount("wbcount", startDate, endDate, 0) + wballcount;
  6143. wbpreallcount = wbprezxcount + wbprejycount + wbprebycount + wbpregscount + wbpretscount;
  6144. wbpreallcount = wxwbWorkOrderCount("wbcount", prestartDate, preendDate, 0) + wbpreallcount;
  6145. if (wbpreallcount > wballcount)
  6146. {
  6147. decimal wbtbint = (Convert.ToDecimal(wbpreallcount) - Convert.ToDecimal(wballcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  6148. wbtb = "减少" + wbtbint.ToString("f") + "%";
  6149. }
  6150. else
  6151. {
  6152. if (wbpreallcount == wballcount)
  6153. {
  6154. wbtb = "相同";
  6155. }
  6156. else
  6157. {
  6158. if (wbpreallcount > 0)
  6159. {
  6160. decimal wbtbint = (Convert.ToDecimal(wballcount) - Convert.ToDecimal(wbpreallcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  6161. wbtb = "增加" + wbtbint.ToString("f") + "%";
  6162. }
  6163. }
  6164. }
  6165. if (wballcount > 0)
  6166. {
  6167. wbzxzb = ((Convert.ToDecimal(wbzxcount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  6168. wbtszb = ((Convert.ToDecimal(wbtscount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  6169. }
  6170. #endregion
  6171. }
  6172. } else
  6173. {
  6174. #region 微信
  6175. wxallcount = wxwbWorkOrderCount("wxcount", startDate, endDate, 0) + wxallcount;
  6176. wxpreallcount = wxwbWorkOrderCount("wxcount", prestartDate, preendDate, 0) + wxpreallcount;
  6177. if (wxpreallcount > wxallcount)
  6178. {
  6179. if (wxpreallcount > 0)
  6180. {
  6181. decimal wxtbint = (Convert.ToDecimal(wxpreallcount) - Convert.ToDecimal(wxallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  6182. wxtb = "减少" + wxtbint.ToString("f") + "%";
  6183. }
  6184. }
  6185. else
  6186. {
  6187. if (wxpreallcount == wxallcount)
  6188. {
  6189. wxtb = "相同";
  6190. }
  6191. else
  6192. {
  6193. if (wxpreallcount > 0)
  6194. {
  6195. decimal wxtbint = (Convert.ToDecimal(wxallcount) - Convert.ToDecimal(wxpreallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  6196. wxtb = "增加" + wxtbint.ToString("f") + "%";
  6197. }
  6198. }
  6199. }
  6200. if (wxallcount > 0)
  6201. {
  6202. wxzxzb = ((Convert.ToDecimal(wxzxcount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  6203. wxtszb = ((Convert.ToDecimal(wxtscount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  6204. }
  6205. #endregion
  6206. #region 微博
  6207. wballcount = wxwbWorkOrderCount("wbcount", startDate, endDate, 0) + wballcount;
  6208. wbpreallcount = wxwbWorkOrderCount("wbcount", prestartDate, preendDate, 0) + wbpreallcount;
  6209. if (wbpreallcount > wballcount)
  6210. {
  6211. decimal wbtbint = (Convert.ToDecimal(wbpreallcount) - Convert.ToDecimal(wballcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  6212. wbtb = "减少" + wbtbint.ToString("f") + "%";
  6213. }
  6214. else
  6215. {
  6216. if (wbpreallcount == wballcount)
  6217. {
  6218. wbtb = "相同";
  6219. }
  6220. else
  6221. {
  6222. if (wbpreallcount > 0)
  6223. {
  6224. decimal wbtbint = (Convert.ToDecimal(wballcount) - Convert.ToDecimal(wbpreallcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  6225. wbtb = "增加" + wbtbint.ToString("f") + "%";
  6226. }
  6227. }
  6228. }
  6229. if (wballcount > 0)
  6230. {
  6231. wbzxzb = ((Convert.ToDecimal(wbzxcount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  6232. wbtszb = ((Convert.ToDecimal(wbtscount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  6233. }
  6234. #endregion
  6235. }
  6236. #region 平台总数
  6237. int zzdtallcout = allcount + wballcount + wxallcount;
  6238. int prezzdtallcout = preallcount + wbpreallcount + wxpreallcount;
  6239. if (prezzdtallcout > zzdtallcout)
  6240. {
  6241. decimal zzdttbint = (Convert.ToDecimal(prezzdtallcout) - Convert.ToDecimal(zzdtallcout)) * 100 / Convert.ToDecimal(prezzdtallcout);
  6242. zzdttb = "减少" + zzdttbint.ToString("f") + "%";
  6243. }
  6244. else
  6245. {
  6246. if (prezzdtallcout == zzdtallcout)
  6247. {
  6248. zzdttb = "相同";
  6249. }
  6250. else
  6251. {
  6252. if (prezzdtallcout > 0)
  6253. {
  6254. decimal zzdttbint = (Convert.ToDecimal(zzdtallcout) - Convert.ToDecimal(prezzdtallcout)) * 100 / Convert.ToDecimal(prezzdtallcout);
  6255. zzdttb = "增加" + zzdttbint.ToString("f") + "%";
  6256. }
  6257. }
  6258. }
  6259. #endregion
  6260. string rxzb = "";
  6261. if (zzdtallcout > 0)
  6262. {
  6263. decimal rxzbint = Convert.ToDecimal(allcount) * 100 / Convert.ToDecimal(zzdtallcout);
  6264. rxzb = rxzbint.ToString("f") + "%";
  6265. }
  6266. else {
  6267. rxzb = "0%";
  6268. }
  6269. StrContent = zzdtallcout.ToString() + "," + allcount.ToString() +","+ wballcount.ToString() + "," + wxallcount.ToString() + ","
  6270. + zzdttb.ToString() + "," + tb.ToString() + "," + wbtb.ToString() + "," + wxtb.ToString() + ","
  6271. + prezzdtallcout.ToString() + "," + preallcount.ToString() + "," + wbpreallcount.ToString() + "," + wxpreallcount.ToString() + ","
  6272. + rxzb;
  6273. return StrContent.ToString() + "^" + bgnrtb_1 + "^bgnrtb_1" + "^" + json;
  6274. }
  6275. [ActionName("ReportWorkOrderInfoQuarterNewTwo")]
  6276. [HttpGet]
  6277. public string ReportWorkOrderInfoQuarterNewTwo(string dateParty)
  6278. {
  6279. string StrContent = "";
  6280. string bgmc2tb1 = "<br /><div id=\"bgmc2tb1\" style=\"height: 300px; width: 100%;background-color: #ffffff\"></div><br>";
  6281. //数据结果集
  6282. string startDate = "";
  6283. string endDate = "";
  6284. string prestartDate = "";
  6285. string preendDate = "";
  6286. string predateParty = "";
  6287. //dateParty = "2019-01-01 - 2019-12-31";
  6288. if (!string.IsNullOrEmpty(dateParty))
  6289. {
  6290. startDate = dateParty.Substring(0, 10);
  6291. endDate = dateParty.Substring(12);
  6292. prestartDate = Convert.ToDateTime(startDate).AddMonths(-3).ToString("yyyy-MM-dd");
  6293. preendDate = Convert.ToDateTime(endDate).AddMonths(-3).ToString("yyyy-MM-dd");
  6294. }
  6295. else
  6296. {
  6297. endDate = DateTime.Now.ToString("yyyy-MM-dd");
  6298. startDate = DateTime.Now.ToString("yyyy-MM-dd");
  6299. prestartDate = Convert.ToDateTime(startDate).AddMonths(-5).ToString("yyyy-MM-dd");
  6300. preendDate = Convert.ToDateTime(endDate).AddMonths(-3).ToString("yyyy-MM-dd");
  6301. }
  6302. predateParty = prestartDate + " - " + preendDate;
  6303. DataTable nowDataTable = recordBLL.GetWorkOrderTrainFunctionRX(startDate, endDate);
  6304. DataTable preDataTable = recordBLL.GetWorkOrderTrainFunctionRX(prestartDate, preendDate);
  6305. DataTable nowZXYWMXDataTable = recordBLL.GetWorkOrderTrainFunctionRXMX(startDate, endDate, " F_FILEFLAG=6 and F_REPAIRLEVEL <>39");
  6306. //string json = CallInTypeMatchChartData(DateTime.Now, dateParty);
  6307. string json = WorkOrderTypeMathChartDataRX(DateTime.Now, dateParty);
  6308. #region 语音
  6309. int allcount = 0;
  6310. int zxcount = 0;
  6311. int kfclcount = 0;
  6312. int zbclcount = 0;
  6313. string strzxywmx = "";
  6314. int zxcounthj = 0;
  6315. int lcskhj = 0;
  6316. string lcskfx = "";
  6317. int gpxxhj = 0;
  6318. string gpxxfx = "";
  6319. #endregion
  6320. if (nowDataTable != null)
  6321. {
  6322. if (nowDataTable.Rows.Count > 0)
  6323. {
  6324. #region 语音
  6325. #region 处理方式
  6326. //1转办,3客服处理
  6327. try
  6328. {
  6329. DataRow[] rows = nowDataTable.Select("处理方式='3'");
  6330. foreach (DataRow row in rows)
  6331. {
  6332. kfclcount += int.Parse(row["业务量"].ToString());
  6333. }
  6334. } catch { }
  6335. try
  6336. {
  6337. DataRow[] rows = nowDataTable.Select("处理方式='1'");
  6338. foreach (DataRow row in rows)
  6339. {
  6340. zbclcount += int.Parse(row["业务量"].ToString());
  6341. }
  6342. }
  6343. catch
  6344. { }
  6345. #endregion
  6346. #region 业务类型
  6347. //3投诉 ,6咨询,14建议,18表扬,19挂失
  6348. try
  6349. {
  6350. DataRow[] rows = nowDataTable.Select("业务类别='6'");
  6351. foreach (DataRow row in rows)
  6352. {
  6353. zxcount += int.Parse(row["业务量"].ToString());
  6354. }
  6355. }
  6356. catch { }
  6357. #endregion
  6358. #region 咨询业务明细
  6359. DataTable dt = new DataTable();
  6360. List<Model.T_Wo_WorkOrderType> namelist = new BLL.T_Wo_WorkOrderType().GetModelList(" F_ParentId=6 ");
  6361. if (namelist != null)
  6362. {
  6363. dt = new BLL.T_Wo_WorkOrderBase().GetList("F_CREATEDATE>='" + startDate + "'and F_CREATEDATE<='" + endDate + "'").Tables[0];
  6364. int i = 0;
  6365. int count = 0;
  6366. foreach (Model.T_Wo_WorkOrderType m in namelist)
  6367. {
  6368. count = dt.Select("F_REPAIRLEVEL=" + m.F_WorkOrderTypeId.ToString() + "and F_FILEFLAG=6").Length;
  6369. strzxywmx = strzxywmx + m.F_Name.Trim()+ count.ToString()+ "件,";
  6370. zxcounthj = zxcounthj + count;
  6371. i++;
  6372. }
  6373. }
  6374. try
  6375. {
  6376. DataRow[] rows = nowZXYWMXDataTable.Select("F_REPAIRLEVEL='20'");
  6377. foreach (DataRow row in rows)
  6378. {
  6379. lcskhj += int.Parse(row["YWSL"].ToString());
  6380. }
  6381. if (zxcounthj>0)
  6382. {
  6383. decimal lcskhjint = Convert.ToDecimal(lcskhj) * 100 / Convert.ToDecimal(zxcounthj);
  6384. lcskfx = lcskhjint.ToString("f") + "%";
  6385. }
  6386. else
  6387. {
  6388. lcskfx = "0%";
  6389. }
  6390. }
  6391. catch { }
  6392. try
  6393. {
  6394. DataRow[] rows = nowZXYWMXDataTable.Select("F_REPAIRLEVEL='24'");
  6395. foreach (DataRow row in rows)
  6396. {
  6397. gpxxhj += int.Parse(row["YWSL"].ToString());
  6398. }
  6399. if (zxcounthj > 0)
  6400. {
  6401. decimal gpxxhjint = Convert.ToDecimal(gpxxhj) * 100 / Convert.ToDecimal(zxcounthj);
  6402. gpxxfx = gpxxhjint.ToString("f") + "%";
  6403. }
  6404. else
  6405. {
  6406. gpxxfx = "0%";
  6407. }
  6408. }
  6409. catch { }
  6410. #endregion
  6411. allcount = kfclcount+ zbclcount;
  6412. #endregion
  6413. }
  6414. }
  6415. string rjsl = "";
  6416. int rgjtcount = zxcount;
  6417. string rgjtl = "";
  6418. string zjhfl = "";
  6419. string zbaqhfl = "100%";
  6420. if (allcount > 0)
  6421. {
  6422. decimal rgjtint = Convert.ToDecimal(rgjtcount) * 100 / Convert.ToDecimal(allcount);
  6423. rgjtl = rgjtint.ToString("f") + "%";
  6424. decimal zjhfint = Convert.ToDecimal(kfclcount) * 100 / Convert.ToDecimal(allcount);
  6425. zjhfl = zjhfint.ToString("f") + "%";
  6426. rjsl=(Convert.ToDecimal(allcount)/90).ToString("f") + "%";
  6427. }
  6428. else
  6429. {
  6430. rgjtl = "0%";
  6431. zjhfl = "0%";
  6432. }
  6433. StrContent = allcount.ToString() + "," + rjsl.ToString() + "," + rgjtcount.ToString() + ","
  6434. + rgjtl.ToString()+","+ kfclcount.ToString()+ "," + zjhfl.ToString() + ","
  6435. + zbclcount.ToString()+ "," + zbaqhfl.ToString();
  6436. return StrContent.ToString() + "^" + bgmc2tb1 + "^bgmc2tb1" + "^" + json + "^" + zxcounthj.ToString() + "^" + strzxywmx+ "^" + lcskfx+ "^" + gpxxfx;
  6437. }
  6438. [ActionName("ReportWorkOrderInfoQuarterNewTwoZXMX")]
  6439. [HttpGet]
  6440. public string ReportWorkOrderInfoQuarterNewTwoZXMX(string dateParty)
  6441. {
  6442. string StrContent = "";
  6443. StringBuilder bgmc2tb4 = new StringBuilder();
  6444. StringBuilder bgmc2tb5 = new StringBuilder();
  6445. string bgmc2tb2 = "<br /><div id=\"bgmc2tb2\" style=\"height: 300px; width: 100%;background-color: #ffffff\"></div><br>";
  6446. //数据结果集
  6447. string startDate = "";
  6448. string endDate = "";
  6449. string prestartDate = "";
  6450. string preendDate = "";
  6451. string predateParty = "";
  6452. #region 以受理方式为标准的分析情况
  6453. int TotalCount = 0;
  6454. int TotalCount_wb = 0;
  6455. int TotalCount_wx = 0;
  6456. int TotalCount_dh = 0;
  6457. string tsbl_wb = "";
  6458. string tsbl_wx = "";
  6459. string tsbl_dh = "";
  6460. #endregion
  6461. #region 以责任部门为标准的分析情况(转办)
  6462. int TotalCount_ajry = 0;
  6463. int TotalCount_kyry = 0;
  6464. int TotalCount_qtry = 0;
  6465. int TotalCountZB = 0;
  6466. #endregion
  6467. //dateParty = "2019-01-01 - 2019-12-31";
  6468. if (!string.IsNullOrEmpty(dateParty))
  6469. {
  6470. startDate = dateParty.Substring(0, 10);
  6471. endDate = dateParty.Substring(12);
  6472. prestartDate = Convert.ToDateTime(startDate).AddMonths(-3).ToString("yyyy-MM-dd");
  6473. preendDate = Convert.ToDateTime(endDate).AddMonths(-3).ToString("yyyy-MM-dd");
  6474. }
  6475. else
  6476. {
  6477. endDate = DateTime.Now.ToString("yyyy-MM-dd");
  6478. startDate = DateTime.Now.ToString("yyyy-MM-dd");
  6479. prestartDate = Convert.ToDateTime(startDate).AddMonths(-5).ToString("yyyy-MM-dd");
  6480. preendDate = Convert.ToDateTime(endDate).AddMonths(-3).ToString("yyyy-MM-dd");
  6481. }
  6482. predateParty = prestartDate + " - " + preendDate;
  6483. DataTable nowDataTable = recordBLL.GetWorkOrderTrainFunctionRXQT(startDate, endDate);
  6484. DataTable dataContent = recordBLL.WorkOrderDate(startDate, endDate);
  6485. DataTable preDataTable = recordBLL.GetWorkOrderTrainFunctionRXQT(prestartDate, preendDate);
  6486. //string json = CallInTypeMatchChartData(DateTime.Now, dateParty);
  6487. string json = zxywtypeWorkOrderPreMX(DateTime.Now, dateParty);
  6488. #region 投诉
  6489. int kfclcount = 0;
  6490. int zbclcount = 0;
  6491. int tscounthj = 0;
  6492. string tshjl = "";
  6493. #endregion
  6494. if (nowDataTable != null)
  6495. {
  6496. if (nowDataTable.Rows.Count > 0)
  6497. {
  6498. #region 语音
  6499. #region 处理方式
  6500. //1转办,3客服处理
  6501. try
  6502. {
  6503. DataRow[] rows = nowDataTable.Select("业务类别='3' ");
  6504. foreach (DataRow row in rows)
  6505. {
  6506. tscounthj += int.Parse(row["业务量"].ToString());
  6507. }
  6508. }
  6509. catch { }
  6510. try
  6511. {
  6512. DataRow[] rows = nowDataTable.Select("业务类别='3' and 处理方式='3'");
  6513. foreach (DataRow row in rows)
  6514. {
  6515. kfclcount += int.Parse(row["业务量"].ToString());
  6516. }
  6517. }
  6518. catch { }
  6519. try
  6520. {
  6521. DataRow[] rows = nowDataTable.Select("业务类别='3' and 处理方式='1'");
  6522. foreach (DataRow row in rows)
  6523. {
  6524. zbclcount += int.Parse(row["业务量"].ToString());
  6525. }
  6526. }
  6527. catch
  6528. { }
  6529. #endregion
  6530. #endregion
  6531. #region 以受理方式为标准的分析情况
  6532. bgmc2tb4.Append("<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"text-align:center; border-collapse:collapse;font-family:'Times New Roman';color:black;\">");
  6533. bgmc2tb4.Append("<tbody><tr style=\"height:36.95pt\"><td style=\"width:102.5pt;\">受理方式</td>");
  6534. bgmc2tb4.Append("<td style=\"width:120.5pt;\">投诉件数</td><td style=\"width:120.5pt;\">处理方式</td>");
  6535. bgmc2tb4.Append("<td style=\"width:120.5pt;\">回访率</td><td style=\"width:120.5pt;\">满意度</td>");
  6536. bgmc2tb4.Append("<td style=\"width:120.5pt;\">占总投诉比例</td>");
  6537. if (dataContent != null)
  6538. {
  6539. #region 投诉总量和总投诉占比
  6540. DataRow[] rowswb = dataContent.Select("工单类型='微博' and F_HOUSING='投诉'");
  6541. foreach (DataRow row in rowswb)
  6542. {
  6543. TotalCount_wb += int.Parse(row["总数"].ToString());
  6544. }
  6545. DataRow[] rowswx = dataContent.Select("工单类型='微信' and F_HOUSING='投诉'");
  6546. foreach (DataRow row in rowswx)
  6547. {
  6548. TotalCount_wx += int.Parse(row["总数"].ToString());
  6549. }
  6550. DataRow[] rowsyy = dataContent.Select("工单类型='语音' and F_HOUSING='投诉'");
  6551. foreach (DataRow row in rowsyy)
  6552. {
  6553. TotalCount_dh += int.Parse(row["总数"].ToString());
  6554. }
  6555. TotalCount = TotalCount_wb + TotalCount_wx + TotalCount_dh;
  6556. if (TotalCount > 0)
  6557. {
  6558. decimal tsbl_wbint = Convert.ToDecimal(TotalCount_wb) * 100 / Convert.ToDecimal(TotalCount);
  6559. tsbl_wb = tsbl_wbint.ToString("f") + "%";
  6560. decimal tsbl_wxint = Convert.ToDecimal(TotalCount_wx) * 100 / Convert.ToDecimal(TotalCount);
  6561. tsbl_wx = tsbl_wxint.ToString("f") + "%";
  6562. decimal tsbl_dhint = Convert.ToDecimal(TotalCount_dh) * 100 / Convert.ToDecimal(TotalCount);
  6563. tsbl_dh = tsbl_dhint.ToString("f") + "%";
  6564. }
  6565. else
  6566. {
  6567. tsbl_wb = "0%"; tsbl_wx = "0%"; tsbl_dh = "0%";
  6568. }
  6569. #endregion
  6570. #region 满意度
  6571. #endregion
  6572. }
  6573. bgmc2tb4.Append("<tr style=\"height:36.95pt\"><td>微博</td><td>" + TotalCount_wb.ToString() + "</td><td>转办</td><td>100%</td><td>满意</td><td>" + tsbl_wb + "</td>" + "</tr>");
  6574. bgmc2tb4.Append("<tr style=\"height:36.95pt\"><td>微信</td><td>" + TotalCount_wx.ToString() + "</td><td>转办</td><td>100%</td><td>满意</td><td>" + tsbl_wx + "</td>" + "</tr>");
  6575. bgmc2tb4.Append("<tr style=\"height:36.95pt\"><td>电话</td><td>" + TotalCount_dh.ToString() + "</td><td>转办+客服化解</td><td>100%</td><td>满意</td><td>" + tsbl_dh + "</td>" + "</tr>");
  6576. bgmc2tb4.Append("</tbody></table>");
  6577. #endregion
  6578. #region 以责任部门为标准的分析情况(转办)
  6579. bgmc2tb5.Append("<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"text-align:center; border-collapse:collapse;font-family:'Times New Roman';color:black;\">");
  6580. bgmc2tb5.Append("<tbody><tr style=\"height:36.95pt\"><td style=\"width:120.55pt;\">部门</td>");
  6581. bgmc2tb5.Append("<td style=\"width:120.5pt;\">员工服务</td><td style=\"width:120.5pt;\">政策规定</td>");
  6582. bgmc2tb5.Append("<td style=\"width:120.5pt;\">设备</td><td style=\"width:120.5pt;\">合计</td>");
  6583. bgmc2tb5.Append("<td style=\"width:120.5pt;\">占总投诉比例</td>");
  6584. if (dataContent != null)
  6585. {
  6586. DataRow[] rowsZB = dataContent.Select("F_HOUSING='投诉' and 处理方式='转办' ");
  6587. foreach (DataRow row in rowsZB)
  6588. {
  6589. TotalCountZB += int.Parse(row["总数"].ToString());
  6590. }
  6591. DataRow[] rowsajry = dataContent.Select("F_HOUSING='投诉' and 处理方式='转办' and F_ADSLACCOUNT='投诉安检工作人员'");
  6592. foreach (DataRow row in rowsajry)
  6593. {
  6594. TotalCount_ajry += int.Parse(row["总数"].ToString());
  6595. }
  6596. DataRow[] rowskyry = dataContent.Select("F_HOUSING='投诉' and 处理方式='转办' and F_ADSLACCOUNT='投诉客运工作人员'");
  6597. foreach (DataRow row in rowskyry)
  6598. {
  6599. TotalCount_kyry += int.Parse(row["总数"].ToString());
  6600. }
  6601. TotalCount_qtry = TotalCountZB - TotalCount_ajry - TotalCount_kyry;
  6602. }
  6603. bgmc2tb5.Append("<tr style=\"height:36.95pt\"><td>安保部</td><td>" + TotalCount_ajry.ToString() + "</td><td>/</td><td>/</td><td>/</td><td>/</td>" + "</tr>");
  6604. bgmc2tb5.Append("<tr style=\"height:36.95pt\"><td>站务中心</td><td>" + TotalCount_kyry.ToString() + " </td><td>/</td><td>/</td><td>/</td><td>/</td>" + "</tr>");
  6605. bgmc2tb5.Append("<tr style=\"height:36.95pt\"><td>其他</td><td>" + TotalCount_qtry.ToString() + "</td><td>/</td><td>/</td><td>/</td><td>/</td>" + "</tr>");
  6606. bgmc2tb5.Append("</tbody></table>");
  6607. #endregion
  6608. #region 化解率
  6609. kfclcount = tscounthj - zbclcount;
  6610. if (tscounthj > 0)
  6611. {
  6612. decimal kfclcountint = Convert.ToDecimal(kfclcount) * 100 / Convert.ToDecimal(tscounthj);
  6613. tshjl = kfclcountint.ToString("f") + "%";
  6614. }
  6615. else
  6616. {
  6617. tshjl = "0%";
  6618. }
  6619. #endregion
  6620. }
  6621. }
  6622. else {
  6623. bgmc2tb4.Append("<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"text-align:center; border-collapse:collapse;font-family:'Times New Roman';color:black;\">");
  6624. bgmc2tb4.Append("<tbody><tr style=\"height:36.95pt\"><td style=\"width:102.5pt;\">受理方式</td>");
  6625. bgmc2tb4.Append("<td style=\"width:120.5pt;\">投诉件数</td><td style=\"width:120.5pt;\">处理方式</td>");
  6626. bgmc2tb4.Append("<td style=\"width:120.5pt;\">回访率</td><td style=\"width:120.5pt;\">满意度</td>");
  6627. bgmc2tb4.Append("<td style=\"width:120.5pt;\">占总投诉比例</td>");
  6628. bgmc2tb4.Append("<tr style=\"height:36.95pt\"><td>微博</td><td>0</td><td>转办</td><td>0%</td><td>/</td><td>/</td>" + "</tr>");
  6629. bgmc2tb4.Append("<tr style=\"height:36.95pt\"><td>微信</td><td>0</td><td>转办</td><td>0%</td><td>/</td><td>/</td>" + "</tr>");
  6630. bgmc2tb4.Append("<tr style=\"height:36.95pt\"><td>电话</td><td>0</td><td>转办+客服化解</td><td>0%</td><td>/</td><td>/</td>" + "</tr>");
  6631. bgmc2tb4.Append("</tbody></table>");
  6632. tsbl_dh = "0%";
  6633. bgmc2tb5.Append("<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"text-align:center; border-collapse:collapse;font-family:'Times New Roman';color:black;\">");
  6634. bgmc2tb5.Append("<tbody><tr style=\"height:36.95pt\"><td style=\"width:120.55pt;\">部门</td>");
  6635. bgmc2tb5.Append("<td style=\"width:120.5pt;\">员工服务</td><td style=\"width:120.5pt;\">政策规定</td>");
  6636. bgmc2tb5.Append("<td style=\"width:120.5pt;\">设备</td><td style=\"width:120.5pt;\">合计</td>");
  6637. bgmc2tb5.Append("<td style=\"width:120.5pt;\">占总投诉比例</td>");
  6638. bgmc2tb5.Append("<tr style=\"height:36.95pt\"><td>安保部</td><td>0</td><td>/</td><td>/</td><td>/</td><td>/</td>" + "</tr>");
  6639. bgmc2tb5.Append("<tr style=\"height:36.95pt\"><td>站务中心</td><td>0 </td><td>/</td><td>/</td><td>/</td><td>/</td>" + "</tr>");
  6640. bgmc2tb5.Append("<tr style=\"height:36.95pt\"><td>其他</td><td>0</td><td>/</td><td>/</td><td>/</td><td>/</td>" + "</tr>");
  6641. bgmc2tb5.Append("</tbody></table>");
  6642. }
  6643. return StrContent.ToString() + "^" + bgmc2tb2 + "^bgmc2tb2" + "^" + json + "^" + tscounthj.ToString()
  6644. + "^" + zbclcount.ToString()+"^" + kfclcount.ToString()+ "^" + tshjl + "^" + bgmc2tb4 + "^" + bgmc2tb5
  6645. + "^" + tsbl_dh;
  6646. }
  6647. [ActionName("ReportWorkOrderInfoQuarterNewTwoQTMX")]
  6648. [HttpGet]
  6649. public string ReportWorkOrderInfoQuarterNewTwoQTMX(string dateParty)
  6650. {
  6651. string StrContent = "";
  6652. string bgmc2tb2 = "<br /><div id=\"bgmc2tb2\" style=\"height: 300px; width: 100%;background-color: #ffffff\"></div><br>";
  6653. //数据结果集
  6654. string startDate = "";
  6655. string endDate = "";
  6656. string prestartDate = "";
  6657. string preendDate = "";
  6658. string predateParty = "";
  6659. //dateParty = "2019-01-01 - 2019-12-31";
  6660. if (!string.IsNullOrEmpty(dateParty))
  6661. {
  6662. startDate = dateParty.Substring(0, 10);
  6663. endDate = dateParty.Substring(12);
  6664. prestartDate = Convert.ToDateTime(startDate).AddMonths(-3).ToString("yyyy-MM-dd");
  6665. preendDate = Convert.ToDateTime(endDate).AddMonths(-3).ToString("yyyy-MM-dd");
  6666. }
  6667. else
  6668. {
  6669. endDate = DateTime.Now.ToString("yyyy-MM-dd");
  6670. startDate = DateTime.Now.ToString("yyyy-MM-dd");
  6671. prestartDate = Convert.ToDateTime(startDate).AddMonths(-5).ToString("yyyy-MM-dd");
  6672. preendDate = Convert.ToDateTime(endDate).AddMonths(-3).ToString("yyyy-MM-dd");
  6673. }
  6674. predateParty = prestartDate + " - " + preendDate;
  6675. DataTable nowDataTable = recordBLL.GetWorkOrderTrainFunctionRXQT(startDate, endDate);
  6676. DataTable preDataTable = recordBLL.GetWorkOrderTrainFunctionRXQT(prestartDate, preendDate);
  6677. //string json = CallInTypeMatchChartData(DateTime.Now, dateParty);
  6678. string json = zxywtypeWorkOrderPreMX(DateTime.Now, dateParty);
  6679. #region
  6680. int jycount = 0;
  6681. int bycount = 0;
  6682. int gscount = 0;
  6683. #endregion
  6684. if (nowDataTable != null)
  6685. {
  6686. if (nowDataTable.Rows.Count > 0)
  6687. {
  6688. #region 建议
  6689. try
  6690. {
  6691. DataRow[] rows = nowDataTable.Select("业务类别='14'");
  6692. foreach (DataRow row in rows)
  6693. {
  6694. jycount += int.Parse(row["业务量"].ToString());
  6695. }
  6696. }
  6697. catch
  6698. { }
  6699. #endregion
  6700. #region 表扬
  6701. try
  6702. {
  6703. DataRow[] rows = nowDataTable.Select("业务类别='18'");
  6704. foreach (DataRow row in rows)
  6705. {
  6706. bycount += int.Parse(row["业务量"].ToString());
  6707. }
  6708. }
  6709. catch
  6710. { }
  6711. #endregion
  6712. #region 挂失
  6713. try
  6714. {
  6715. DataRow[] rows = nowDataTable.Select("业务类别='19'");
  6716. foreach (DataRow row in rows)
  6717. {
  6718. gscount += int.Parse(row["业务量"].ToString());
  6719. }
  6720. }
  6721. catch
  6722. { }
  6723. #endregion
  6724. }
  6725. }
  6726. return StrContent.ToString() + "^" + bgmc2tb2 + "^bgmc2tb2" + "^" + json + "^" + jycount.ToString()
  6727. + "^" + gscount.ToString() + "^" + bycount.ToString();
  6728. }
  6729. [ActionName("ReportWorkOrderInfoQuarterNewTwoWXMX")]
  6730. [HttpGet]
  6731. public string ReportWorkOrderInfoQuarterNewTwoWXMX(string dateParty)
  6732. {
  6733. string StrContent = "";
  6734. string bgmc4tb1 = "<br /><div id=\"bgmc4tb1\" style=\"height: 300px; width: 100%;background-color: #ffffff\"></div><br>";
  6735. //数据结果集
  6736. string startDate = "";
  6737. string endDate = "";
  6738. string prestartDate = "";
  6739. string preendDate = "";
  6740. string predateParty = "";
  6741. //dateParty = "2019-01-01 - 2019-12-31";
  6742. if (!string.IsNullOrEmpty(dateParty))
  6743. {
  6744. startDate = dateParty.Substring(0, 10);
  6745. endDate = dateParty.Substring(12);
  6746. prestartDate = Convert.ToDateTime(startDate).AddMonths(-3).ToString("yyyy-MM-dd");
  6747. preendDate = Convert.ToDateTime(endDate).AddMonths(-3).ToString("yyyy-MM-dd");
  6748. }
  6749. else
  6750. {
  6751. endDate = DateTime.Now.ToString("yyyy-MM-dd");
  6752. startDate = DateTime.Now.ToString("yyyy-MM-dd");
  6753. prestartDate = Convert.ToDateTime(startDate).AddMonths(-5).ToString("yyyy-MM-dd");
  6754. preendDate = Convert.ToDateTime(endDate).AddMonths(-3).ToString("yyyy-MM-dd");
  6755. }
  6756. predateParty = prestartDate + " - " + preendDate;
  6757. DataTable wxDataTable = recordBLL.GetWorkOrderTrainFunctionRXWX(startDate, endDate,"3");
  6758. string json = zxywtypeWorkOrderPreMX(DateTime.Now, dateParty);
  6759. #region
  6760. int wxcount = 0;
  6761. int wxcountrx = 0;
  6762. int wxxtCount = 0;
  6763. #endregion
  6764. #region 微信
  6765. //微信业务工单数
  6766. wxxtCount = wxwbWorkOrderCount("wxcount", startDate, endDate, 0);
  6767. if (wxDataTable != null)
  6768. {
  6769. if (wxDataTable.Rows.Count > 0)
  6770. {
  6771. try
  6772. {
  6773. DataRow[] rows = wxDataTable.Select("");
  6774. foreach (DataRow row in rows)
  6775. {
  6776. wxcountrx += int.Parse(row["业务量"].ToString());
  6777. }
  6778. }
  6779. catch
  6780. { }
  6781. }
  6782. }
  6783. wxcount = wxcountrx + wxxtCount;
  6784. #endregion
  6785. return StrContent.ToString() + "^" + bgmc4tb1 + "^bgmc4tb1" + "^" + json + "^" + wxcount.ToString();
  6786. }
  6787. [ActionName("ReportWorkOrderInfoQuarterNewTwoWBMX")]
  6788. [HttpGet]
  6789. public string ReportWorkOrderInfoQuarterNewTwoWBMX(string dateParty)
  6790. {
  6791. string StrContent = "";
  6792. string bgmc3tb1 = "<br /><div id=\"bgmc3tb1\" style=\"height: 300px; width: 100%;background-color: #ffffff\"></div><br>";
  6793. //数据结果集
  6794. string startDate = "";
  6795. string endDate = "";
  6796. string prestartDate = "";
  6797. string preendDate = "";
  6798. string predateParty = "";
  6799. //dateParty = "2019-01-01 - 2019-12-31";
  6800. if (!string.IsNullOrEmpty(dateParty))
  6801. {
  6802. startDate = dateParty.Substring(0, 10);
  6803. endDate = dateParty.Substring(12);
  6804. prestartDate = Convert.ToDateTime(startDate).AddMonths(-3).ToString("yyyy-MM-dd");
  6805. preendDate = Convert.ToDateTime(endDate).AddMonths(-3).ToString("yyyy-MM-dd");
  6806. }
  6807. else
  6808. {
  6809. endDate = DateTime.Now.ToString("yyyy-MM-dd");
  6810. startDate = DateTime.Now.ToString("yyyy-MM-dd");
  6811. prestartDate = Convert.ToDateTime(startDate).AddMonths(-5).ToString("yyyy-MM-dd");
  6812. preendDate = Convert.ToDateTime(endDate).AddMonths(-3).ToString("yyyy-MM-dd");
  6813. }
  6814. predateParty = prestartDate + " - " + preendDate;
  6815. DataTable wbDataTable = recordBLL.GetWorkOrderTrainFunctionRXWX(startDate, endDate, "4");
  6816. string json = zxywtypeWorkOrderPreMX(DateTime.Now, dateParty);
  6817. #region
  6818. int wbcount = 0;
  6819. int wbcountrx = 0;
  6820. int wbxtCount = 0;
  6821. #endregion
  6822. #region 微信
  6823. //微博业务工单数
  6824. wbxtCount = wxwbWorkOrderCount("wbcount", startDate, endDate, 0);
  6825. if (wbDataTable != null)
  6826. {
  6827. if (wbDataTable.Rows.Count > 0)
  6828. {
  6829. try
  6830. {
  6831. DataRow[] rows = wbDataTable.Select("");
  6832. foreach (DataRow row in rows)
  6833. {
  6834. wbcountrx += int.Parse(row["业务量"].ToString());
  6835. }
  6836. }
  6837. catch
  6838. { }
  6839. }
  6840. }
  6841. wbcount = wbcountrx + wbxtCount;
  6842. #endregion
  6843. return StrContent.ToString() + "^" + bgmc3tb1 + "^bgmc3tb1" + "^" + json + "^" + wbcount.ToString();
  6844. }
  6845. //热线类型 图表
  6846. public string WorkOrderTypeMathChartDataRX(DateTime? NowDateTime, string dateParty)
  6847. {
  6848. //数据结果集
  6849. MainChartModel dataModel = new MainChartModel();
  6850. string startDate = "";
  6851. string endDate = "";
  6852. if (!string.IsNullOrEmpty(dateParty))
  6853. {
  6854. startDate = dateParty.Substring(0, 10);
  6855. endDate = dateParty.Substring(12);
  6856. }
  6857. else
  6858. {
  6859. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  6860. }
  6861. DataTable datas = recordBLL.GetWorkOrderBussTypeDataRX(startDate, endDate);
  6862. DataTable newTable = new DataTable();
  6863. newTable.Columns.Add("业务类型");
  6864. newTable.Columns.Add("工单数量");
  6865. DataRow dataRow;
  6866. if (datas != null && datas.Rows.Count > 0)
  6867. {
  6868. foreach (DataRow thisRow in datas.Rows)
  6869. {
  6870. if (thisRow["BusinessType"].ToString() == "6")
  6871. {
  6872. dataRow = newTable.NewRow();
  6873. dataRow["业务类型"] = "咨询";
  6874. int totalCount = 0;
  6875. string getCount = thisRow["callInCount"].ToString();
  6876. if (!string.IsNullOrEmpty(getCount))
  6877. {
  6878. totalCount = int.Parse(getCount);
  6879. }
  6880. dataRow["工单数量"] = totalCount;
  6881. newTable.Rows.Add(dataRow);
  6882. }
  6883. else if ((thisRow["BusinessType"].ToString() == "14"))
  6884. {
  6885. dataRow = newTable.NewRow();
  6886. dataRow["业务类型"] = "建议";
  6887. dataRow["工单数量"] = thisRow["callInCount"];
  6888. newTable.Rows.Add(dataRow);
  6889. }
  6890. else if ((thisRow["BusinessType"].ToString() == "18"))
  6891. {
  6892. dataRow = newTable.NewRow();
  6893. dataRow["业务类型"] = "表扬";
  6894. dataRow["工单数量"] = thisRow["callInCount"];
  6895. newTable.Rows.Add(dataRow);
  6896. }
  6897. else if ((thisRow["BusinessType"].ToString() == "19"))
  6898. {
  6899. dataRow = newTable.NewRow();
  6900. dataRow["业务类型"] = "挂失";
  6901. dataRow["工单数量"] = thisRow["callInCount"];
  6902. newTable.Rows.Add(dataRow);
  6903. }
  6904. else if ((thisRow["BusinessType"].ToString() == "3"))
  6905. {
  6906. dataRow = newTable.NewRow();
  6907. dataRow["业务类型"] = "投诉";
  6908. dataRow["工单数量"] = thisRow["callInCount"];
  6909. newTable.Rows.Add(dataRow);
  6910. }
  6911. }
  6912. }
  6913. if (newTable != null && newTable.Rows.Count > 0)
  6914. {
  6915. string[] strArr = new string[newTable.Rows.Count];
  6916. string contentArr = "";
  6917. for (int i = 0; i < newTable.Rows.Count; i++)
  6918. {
  6919. strArr[i] = newTable.Rows[i]["业务类型"].ToString();
  6920. if (i == 0)
  6921. {
  6922. contentArr += " { value: " + newTable.Rows[i]["工单数量"].ToString() + ", name: '" + newTable.Rows[i]["业务类型"].ToString() + "' }";
  6923. }
  6924. else
  6925. {
  6926. contentArr += " ,{ value: " + newTable.Rows[i]["工单数量"].ToString() + ", name: '" + newTable.Rows[i]["业务类型"].ToString() + "' }";
  6927. }
  6928. }
  6929. dataModel.bottom = JsonConvert.SerializeObject(strArr);
  6930. dataModel.datas = "[" + contentArr + "]";
  6931. }
  6932. return JsonConvert.SerializeObject(dataModel);
  6933. }
  6934. //热线咨询明细图表
  6935. public string zxywtypeWorkOrderPreMX(DateTime? NowDateTime, string dateParty)
  6936. {
  6937. //数据结果集
  6938. MainChartModel dataModel = new MainChartModel();
  6939. string startDate = "";
  6940. string endDate = "";
  6941. DataTable dt = new DataTable();
  6942. try
  6943. {
  6944. if (!string.IsNullOrEmpty(dateParty))
  6945. {
  6946. startDate = dateParty.Substring(0, 10);
  6947. endDate = dateParty.Substring(12);
  6948. }
  6949. else
  6950. {
  6951. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  6952. }
  6953. DataTable newTable = new DataTable();
  6954. newTable.Columns.Add("业务类型");
  6955. newTable.Columns.Add("工单数量");
  6956. List<Model.T_Wo_WorkOrderType> namelist = new BLL.T_Wo_WorkOrderType().GetModelList(" F_ParentId=6 ");
  6957. if (namelist != null)
  6958. {
  6959. dt = new BLL.T_Wo_WorkOrderBase().GetList("F_CREATEDATE>='" + startDate + "'and F_CREATEDATE<='" + endDate + "' and F_FILEFLAG=6").Tables[0];
  6960. //dt = new BLL.T_Wo_WorkOrderBase().GetList(" DATEDIFF(DAY,'" + startDate + "',F_CREATEDATE)>=0 and DATEDIFF(DAY,'" + endDate + "',F_CREATEDATE)<=0 ").Tables[0];
  6961. int i = 0;
  6962. int count = 0;
  6963. DataRow dataRow;
  6964. foreach (Model.T_Wo_WorkOrderType m in namelist)
  6965. {
  6966. count = dt.Select("F_REPAIRLEVEL=" + m.F_WorkOrderTypeId.ToString() + "").Length;
  6967. dataRow = newTable.NewRow();
  6968. dataRow["业务类型"] = m.F_Name.Trim();
  6969. dataRow["工单数量"] = count.ToString();
  6970. newTable.Rows.Add(dataRow);
  6971. i++;
  6972. }
  6973. }
  6974. if (newTable != null && newTable.Rows.Count > 0)
  6975. {
  6976. string[] strArr = new string[newTable.Rows.Count];
  6977. string contentArr = "";
  6978. for (int i = 0; i < newTable.Rows.Count; i++)
  6979. {
  6980. strArr[i] = newTable.Rows[i]["业务类型"].ToString();
  6981. if (i == 0)
  6982. {
  6983. contentArr += " { value: " + newTable.Rows[i]["工单数量"].ToString() + ", name: '" + newTable.Rows[i]["业务类型"].ToString() + "' }";
  6984. }
  6985. else
  6986. {
  6987. contentArr += " ,{ value: " + newTable.Rows[i]["工单数量"].ToString() + ", name: '" + newTable.Rows[i]["业务类型"].ToString() + "' }";
  6988. }
  6989. }
  6990. dataModel.bottom = JsonConvert.SerializeObject(strArr);
  6991. dataModel.datas = "[" + contentArr + "]";
  6992. }
  6993. }
  6994. catch (Exception ex) { }
  6995. finally { dt.Clear(); dt.Dispose(); }
  6996. return JsonConvert.SerializeObject(dataModel);
  6997. }
  6998. /// <summary>
  6999. /// 季度
  7000. /// </summary>
  7001. /// <returns></returns>
  7002. [ActionName("ReportWorkOrderInfoQuarter")]
  7003. [HttpGet]
  7004. public string ReportWorkOrderInfoQuarter(string dateParty)
  7005. {
  7006. string res = "^divWorkOrderInfoOneWeekPie";
  7007. //数据结果集
  7008. string startDate = "";
  7009. string endDate = "";
  7010. string prestartDate = "";
  7011. string preendDate = "";
  7012. string predateParty = "";
  7013. if (!string.IsNullOrEmpty(dateParty))
  7014. {
  7015. startDate = dateParty.Substring(0, 10);
  7016. endDate = dateParty.Substring(12);
  7017. prestartDate = Convert.ToDateTime(startDate).AddMonths(-3).ToString("yyyy-MM-dd");
  7018. preendDate = Convert.ToDateTime(endDate).AddMonths(-3).ToString("yyyy-MM-dd");
  7019. }
  7020. else
  7021. {
  7022. endDate = DateTime.Now.ToString("yyyy-MM-dd");
  7023. startDate = DateTime.Now.ToString("yyyy-MM-dd");
  7024. prestartDate = Convert.ToDateTime(startDate).AddMonths(-5).ToString("yyyy-MM-dd");
  7025. preendDate = Convert.ToDateTime(endDate).AddMonths(-3).ToString("yyyy-MM-dd");
  7026. }
  7027. predateParty = prestartDate + " - " + preendDate;
  7028. StringBuilder StrContent = new StringBuilder();
  7029. StrContent.Append("<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"text-align:center; border-collapse:collapse;font-family:'Times New Roman';color:black;\">");
  7030. StrContent.Append("<tbody><tr style=\"height:36.95pt\"><td style=\"width:42.55pt;\">受理平台</td>");
  7031. StrContent.Append("<td style=\"width:120.5pt;\">受理总量(件)</td>");
  7032. StrContent.Append("<td style=\"width:70.85pt;\">同比上季度</td>");
  7033. StrContent.Append("<td style=\"width:77.95pt;\">咨询类数量及占比</td>");
  7034. StrContent.Append("<td style=\"width:3.0cm;\">投诉类数量及占比</td>");
  7035. StrContent.Append("<td style=\"width:99.25pt;\">化解投诉量及占比</td></tr>");
  7036. DataTable nowDataTable = recordBLL.WorkOrderDate(startDate, endDate);
  7037. DataTable preDataTable = recordBLL.WorkOrderDate(prestartDate, preendDate);
  7038. //DataTable nowDataTable = WorkOrderTypeData(DateTime.Now, dateParty);
  7039. //DataTable preDataTable = WorkOrderTypeData(DateTime.Now,predateParty);
  7040. string json = WorkOrderTypeMathChartData(DateTime.Now, dateParty);
  7041. #region 微信
  7042. int wxallcount = 0;
  7043. int wxpreallcount = 0;
  7044. int wxzxcount = 0;
  7045. int wxprezxcount = 0;
  7046. string wxzxzb = "";
  7047. int wxjycount = 0;
  7048. int wxprejycount = 0;
  7049. int wxbycount = 0;
  7050. int wxprebycount = 0;
  7051. int wxgscount = 0;
  7052. int wxpregscount = 0;
  7053. int wxtscount = 0;
  7054. int wxpretscount = 0;
  7055. string wxtszb = "0";
  7056. string wxtb = "0";
  7057. #endregion
  7058. #region 微博
  7059. int wballcount = 0;
  7060. int wbpreallcount = 0;
  7061. int wbzxcount = 0;
  7062. int wbprezxcount = 0;
  7063. string wbzxzb = "";
  7064. int wbjycount = 0;
  7065. int wbprejycount = 0;
  7066. int wbbycount = 0;
  7067. int wbprebycount = 0;
  7068. int wbgscount = 0;
  7069. int wbpregscount = 0;
  7070. int wbtscount = 0;
  7071. int wbpretscount = 0;
  7072. string wbtszb = "0";
  7073. string wbtb = "0";
  7074. #endregion
  7075. if (nowDataTable != null)
  7076. {
  7077. if (nowDataTable.Rows.Count > 0)
  7078. {
  7079. #region 语音
  7080. int allcount = 0;
  7081. int preallcount = 0;
  7082. int zxcount = 0;
  7083. int prezxcount = 0;
  7084. string zxzb = "";
  7085. try
  7086. {
  7087. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='咨询'");
  7088. foreach (DataRow row in rows)
  7089. {
  7090. zxcount += int.Parse(row["总数"].ToString());
  7091. }
  7092. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='咨询'");
  7093. foreach (DataRow row in rows1)
  7094. {
  7095. prezxcount += int.Parse(row["总数"].ToString());
  7096. }
  7097. //zxcount = Convert.ToInt32(nowDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  7098. //prezxcount = Convert.ToInt32(preDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  7099. }
  7100. catch
  7101. { }
  7102. int jycount = 0;
  7103. int prejycount = 0;
  7104. try
  7105. {
  7106. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='建议'");
  7107. foreach (DataRow row in rows)
  7108. {
  7109. jycount += int.Parse(row["总数"].ToString());
  7110. }
  7111. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='建议'");
  7112. foreach (DataRow row in rows1)
  7113. {
  7114. prejycount += int.Parse(row["总数"].ToString());
  7115. }
  7116. //jycount = Convert.ToInt32(nowDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  7117. //prejycount = Convert.ToInt32(preDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  7118. }
  7119. catch
  7120. { }
  7121. int bycount = 0;
  7122. int prebycount = 0;
  7123. try
  7124. {
  7125. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='表扬'");
  7126. foreach (DataRow row in rows)
  7127. {
  7128. bycount += int.Parse(row["总数"].ToString());
  7129. }
  7130. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='表扬'");
  7131. foreach (DataRow row in rows1)
  7132. {
  7133. prebycount += int.Parse(row["总数"].ToString());
  7134. }
  7135. //bycount = Convert.ToInt32(nowDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  7136. //prebycount = Convert.ToInt32(preDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  7137. }
  7138. catch
  7139. { }
  7140. int gscount = 0;
  7141. int pregscount = 0;
  7142. try
  7143. {
  7144. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='挂失'");
  7145. foreach (DataRow row in rows)
  7146. {
  7147. gscount += int.Parse(row["总数"].ToString());
  7148. }
  7149. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='挂失'");
  7150. foreach (DataRow row in rows1)
  7151. {
  7152. pregscount += int.Parse(row["总数"].ToString());
  7153. }
  7154. //gscount = Convert.ToInt32(nowDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  7155. //pregscount = Convert.ToInt32(preDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  7156. }
  7157. catch
  7158. { }
  7159. int tscount = 0;
  7160. int pretscount = 0;
  7161. string tszb = "";
  7162. try
  7163. {
  7164. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='投诉'");
  7165. foreach (DataRow row in rows)
  7166. {
  7167. tscount += int.Parse(row["总数"].ToString());
  7168. }
  7169. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='投诉'");
  7170. foreach (DataRow row in rows1)
  7171. {
  7172. pretscount += int.Parse(row["总数"].ToString());
  7173. }
  7174. //tscount = Convert.ToInt32(nowDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  7175. //pretscount = Convert.ToInt32(preDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  7176. }
  7177. catch
  7178. { }
  7179. allcount = zxcount + jycount + bycount + gscount + tscount;
  7180. preallcount = prezxcount + prejycount + prebycount + pregscount + pretscount;
  7181. string tb = "";
  7182. if (preallcount > allcount)
  7183. {
  7184. decimal tbint = (Convert.ToDecimal(preallcount) - Convert.ToDecimal(allcount)) * 100 / Convert.ToDecimal(preallcount);
  7185. tb = "减少" + tbint.ToString("f") + "%";
  7186. }
  7187. else
  7188. {
  7189. if (preallcount == allcount)
  7190. {
  7191. tb = "相同";
  7192. }
  7193. else
  7194. {
  7195. if (preallcount > 0)
  7196. {
  7197. decimal tbint = (Convert.ToDecimal(allcount) - Convert.ToDecimal(preallcount)) * 100 / Convert.ToDecimal(preallcount);
  7198. tb = "增加" + tbint.ToString("f") + "%";
  7199. }
  7200. }
  7201. }
  7202. if (allcount > 0)
  7203. {
  7204. zxzb = ((Convert.ToDecimal(zxcount) * 100 / Convert.ToDecimal(allcount))).ToString("f") + "%";
  7205. tszb = ((Convert.ToDecimal(tscount) * 100 / Convert.ToDecimal(allcount))).ToString("f") + "%";
  7206. }
  7207. StrContent.Append("<tr style=\"height:36.95pt\"><td>热线</td><td>" + allcount.ToString() + "</td><td>" + tb + "</td><td>" + zxcount.ToString() + "<br />" + zxzb + "</td><td>" + tscount.ToString() + "<br />" + tszb + "</td><td>-</td></tr>");
  7208. #endregion
  7209. #region 微信
  7210. try
  7211. {
  7212. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='咨询'");
  7213. foreach (DataRow row in rows)
  7214. {
  7215. wxzxcount += int.Parse(row["总数"].ToString());
  7216. }
  7217. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='咨询'");
  7218. foreach (DataRow row in rows1)
  7219. {
  7220. wxprezxcount += int.Parse(row["总数"].ToString());
  7221. }
  7222. //zxcount = Convert.ToInt32(nowDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  7223. //prezxcount = Convert.ToInt32(preDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  7224. }
  7225. catch
  7226. { }
  7227. try
  7228. {
  7229. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='建议'");
  7230. foreach (DataRow row in rows)
  7231. {
  7232. wxjycount += int.Parse(row["总数"].ToString());
  7233. }
  7234. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='建议'");
  7235. foreach (DataRow row in rows1)
  7236. {
  7237. wxprejycount += int.Parse(row["总数"].ToString());
  7238. }
  7239. //jycount = Convert.ToInt32(nowDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  7240. //prejycount = Convert.ToInt32(preDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  7241. }
  7242. catch
  7243. { }
  7244. try
  7245. {
  7246. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='表扬'");
  7247. foreach (DataRow row in rows)
  7248. {
  7249. wxbycount += int.Parse(row["总数"].ToString());
  7250. }
  7251. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='表扬'");
  7252. foreach (DataRow row in rows1)
  7253. {
  7254. wxprebycount += int.Parse(row["总数"].ToString());
  7255. }
  7256. //bycount = Convert.ToInt32(nowDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  7257. //prebycount = Convert.ToInt32(preDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  7258. }
  7259. catch
  7260. { }
  7261. try
  7262. {
  7263. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='挂失'");
  7264. foreach (DataRow row in rows)
  7265. {
  7266. wxgscount += int.Parse(row["总数"].ToString());
  7267. }
  7268. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='挂失'");
  7269. foreach (DataRow row in rows1)
  7270. {
  7271. wxpregscount += int.Parse(row["总数"].ToString());
  7272. }
  7273. //gscount = Convert.ToInt32(nowDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  7274. //pregscount = Convert.ToInt32(preDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  7275. }
  7276. catch
  7277. { }
  7278. try
  7279. {
  7280. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='投诉'");
  7281. foreach (DataRow row in rows)
  7282. {
  7283. wxtscount += int.Parse(row["总数"].ToString());
  7284. }
  7285. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='投诉'");
  7286. foreach (DataRow row in rows1)
  7287. {
  7288. wxpretscount += int.Parse(row["总数"].ToString());
  7289. }
  7290. //tscount = Convert.ToInt32(nowDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  7291. //pretscount = Convert.ToInt32(preDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  7292. }
  7293. catch
  7294. { }
  7295. //prestartDate, preendDate
  7296. wxallcount = wxzxcount + wxjycount + wxbycount + wxgscount + wxtscount;
  7297. wxallcount = wxwbWorkOrderCount("wxcount", startDate, endDate, 0) + wxallcount;
  7298. wxpreallcount = wxprezxcount + wxprejycount + wxprebycount + wxpregscount + wxpretscount;
  7299. wxpreallcount = wxwbWorkOrderCount("wxcount", prestartDate, preendDate, 0) + wxpreallcount;
  7300. if (wxpreallcount > wxallcount)
  7301. {
  7302. if (wxpreallcount > 0)
  7303. {
  7304. decimal wxtbint = (Convert.ToDecimal(wxpreallcount) - Convert.ToDecimal(wxallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  7305. wxtb = "减少" + wxtbint.ToString("f") + "%";
  7306. }
  7307. }
  7308. else
  7309. {
  7310. if (wxpreallcount == wxallcount)
  7311. {
  7312. wxtb = "相同";
  7313. }
  7314. else
  7315. {
  7316. if (wxpreallcount > 0)
  7317. {
  7318. decimal wxtbint = (Convert.ToDecimal(wxallcount) - Convert.ToDecimal(wxpreallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  7319. wxtb = "增加" + wxtbint.ToString("f") + "%";
  7320. }
  7321. }
  7322. }
  7323. if (wxallcount > 0)
  7324. {
  7325. wxzxzb = ((Convert.ToDecimal(wxzxcount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  7326. wxtszb = ((Convert.ToDecimal(wxtscount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  7327. }
  7328. #endregion
  7329. #region 微博
  7330. try
  7331. {
  7332. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='咨询'");
  7333. foreach (DataRow row in rows)
  7334. {
  7335. wbzxcount += int.Parse(row["总数"].ToString());
  7336. }
  7337. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='咨询'");
  7338. foreach (DataRow row in rows1)
  7339. {
  7340. wbprezxcount += int.Parse(row["总数"].ToString());
  7341. }
  7342. //zxcount = Convert.ToInt32(nowDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  7343. //prezxcount = Convert.ToInt32(preDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  7344. }
  7345. catch
  7346. { }
  7347. try
  7348. {
  7349. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='建议'");
  7350. foreach (DataRow row in rows)
  7351. {
  7352. wbjycount += int.Parse(row["总数"].ToString());
  7353. }
  7354. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='建议'");
  7355. foreach (DataRow row in rows1)
  7356. {
  7357. wbprejycount += int.Parse(row["总数"].ToString());
  7358. }
  7359. //jycount = Convert.ToInt32(nowDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  7360. //prejycount = Convert.ToInt32(preDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  7361. }
  7362. catch
  7363. { }
  7364. try
  7365. {
  7366. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='表扬'");
  7367. foreach (DataRow row in rows)
  7368. {
  7369. wbbycount += int.Parse(row["总数"].ToString());
  7370. }
  7371. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='表扬'");
  7372. foreach (DataRow row in rows1)
  7373. {
  7374. wbprebycount += int.Parse(row["总数"].ToString());
  7375. }
  7376. //bycount = Convert.ToInt32(nowDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  7377. //prebycount = Convert.ToInt32(preDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  7378. }
  7379. catch
  7380. { }
  7381. try
  7382. {
  7383. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='挂失'");
  7384. foreach (DataRow row in rows)
  7385. {
  7386. wbgscount += int.Parse(row["总数"].ToString());
  7387. }
  7388. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='挂失'");
  7389. foreach (DataRow row in rows1)
  7390. {
  7391. wbpregscount += int.Parse(row["总数"].ToString());
  7392. }
  7393. //gscount = Convert.ToInt32(nowDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  7394. //pregscount = Convert.ToInt32(preDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  7395. }
  7396. catch
  7397. { }
  7398. try
  7399. {
  7400. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='投诉'");
  7401. foreach (DataRow row in rows)
  7402. {
  7403. wbtscount += int.Parse(row["总数"].ToString());
  7404. }
  7405. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='投诉'");
  7406. foreach (DataRow row in rows1)
  7407. {
  7408. wbpretscount += int.Parse(row["总数"].ToString());
  7409. }
  7410. //tscount = Convert.ToInt32(nowDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  7411. //pretscount = Convert.ToInt32(preDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  7412. }
  7413. catch
  7414. { }
  7415. //prestartDate,preendDate
  7416. wballcount = wbzxcount + wbjycount + wbbycount + wbgscount + wbtscount;
  7417. wballcount = wxwbWorkOrderCount("wbcount", startDate, endDate, 0) + wballcount;
  7418. wbpreallcount = wbprezxcount + wbprejycount + wbprebycount + wbpregscount + wbpretscount;
  7419. wbpreallcount = wxwbWorkOrderCount("wbcount", prestartDate, preendDate, 0) + wbpreallcount;
  7420. if (wbpreallcount > wballcount)
  7421. {
  7422. decimal wbtbint = (Convert.ToDecimal(wbpreallcount) - Convert.ToDecimal(wballcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  7423. wbtb = "减少" + wbtbint.ToString("f") + "%";
  7424. }
  7425. else
  7426. {
  7427. if (wbpreallcount == wballcount)
  7428. {
  7429. wbtb = "相同";
  7430. }
  7431. else
  7432. {
  7433. if (wbpreallcount > 0)
  7434. {
  7435. decimal wbtbint = (Convert.ToDecimal(wballcount) - Convert.ToDecimal(wbpreallcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  7436. wbtb = "增加" + wbtbint.ToString("f") + "%";
  7437. }
  7438. }
  7439. }
  7440. if (wballcount > 0)
  7441. {
  7442. wbzxzb = ((Convert.ToDecimal(wbzxcount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  7443. wbtszb = ((Convert.ToDecimal(wbtscount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  7444. }
  7445. #endregion
  7446. }
  7447. else
  7448. {
  7449. StrContent.Append("<tr style=\"height:36.95pt\"><td>热线</td><td>0</td><td>0</td><td>0</td><td>0</td><td>0</td></tr>");
  7450. }
  7451. }
  7452. else
  7453. {
  7454. StrContent.Append("<tr style=\"height:36.95pt\"><td>热线</td><td>0</td><td>0</td><td>0</td><td>0</td><td>0</td></tr>");
  7455. #region 微信
  7456. wxallcount = wxwbWorkOrderCount("wxcount", startDate, endDate, 0) + wxallcount;
  7457. wxpreallcount = wxwbWorkOrderCount("wxcount", prestartDate, preendDate, 0) + wxpreallcount;
  7458. if (wxpreallcount > wxallcount)
  7459. {
  7460. if (wxpreallcount > 0)
  7461. {
  7462. decimal wxtbint = (Convert.ToDecimal(wxpreallcount) - Convert.ToDecimal(wxallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  7463. wxtb = "减少" + wxtbint.ToString("f") + "%";
  7464. }
  7465. }
  7466. else
  7467. {
  7468. if (wxpreallcount == wxallcount)
  7469. {
  7470. wxtb = "相同";
  7471. }
  7472. else
  7473. {
  7474. if (wxpreallcount > 0)
  7475. {
  7476. decimal wxtbint = (Convert.ToDecimal(wxallcount) - Convert.ToDecimal(wxpreallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  7477. wxtb = "增加" + wxtbint.ToString("f") + "%";
  7478. }
  7479. }
  7480. }
  7481. if (wxallcount > 0)
  7482. {
  7483. wxzxzb = ((Convert.ToDecimal(wxzxcount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  7484. wxtszb = ((Convert.ToDecimal(wxtscount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  7485. }
  7486. #endregion
  7487. #region 微博
  7488. wballcount = wxwbWorkOrderCount("wbcount", startDate, endDate, 0) + wballcount;
  7489. wbpreallcount = wxwbWorkOrderCount("wbcount", prestartDate, preendDate, 0) + wbpreallcount;
  7490. if (wbpreallcount > wballcount)
  7491. {
  7492. decimal wbtbint = (Convert.ToDecimal(wbpreallcount) - Convert.ToDecimal(wballcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  7493. wbtb = "减少" + wbtbint.ToString("f") + "%";
  7494. }
  7495. else
  7496. {
  7497. if (wbpreallcount == wballcount)
  7498. {
  7499. wbtb = "相同";
  7500. }
  7501. else
  7502. {
  7503. if (wbpreallcount > 0)
  7504. {
  7505. decimal wbtbint = (Convert.ToDecimal(wballcount) - Convert.ToDecimal(wbpreallcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  7506. wbtb = "增加" + wbtbint.ToString("f") + "%";
  7507. }
  7508. }
  7509. }
  7510. if (wballcount > 0)
  7511. {
  7512. wbzxzb = ((Convert.ToDecimal(wbzxcount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  7513. wbtszb = ((Convert.ToDecimal(wbtscount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  7514. }
  7515. #endregion
  7516. }
  7517. //StrContent.Append("<tr style=\"height:36.95pt\"><td>微信</td><td>-</td><td>-</td><td>-</td><td>-</td><td>-</td></tr>");
  7518. //wxallcount = wxwbWorkOrderCount("wxcount", startDate, endDate, 0) + wxallcount;
  7519. StrContent.Append("<tr style=\"height:36.95pt\"><td>微信</td><td>" + wxallcount.ToString() + "</td><td>" + wxtb + "</td><td>" + wxzxcount.ToString() + "<br />" + wxzxzb + "</td><td>" + wxtscount.ToString() + "<br />" + wxtszb + "</td><td>-</td></tr>");
  7520. //wballcount = wxwbWorkOrderCount("wbcount", startDate, endDate,0) + wballcount;
  7521. StrContent.Append("<tr style=\"height:36.95pt\"><td>微博</td><td>" + wballcount.ToString() + "</td><td>" + wbtb + "</td><td>" + wbzxcount.ToString() + "<br />" + wbzxzb + "</td><td>" + wbtscount.ToString() + "<br />" + wbtszb + "</td><td>-</td></tr>");
  7522. //StrContent.Append("<tr style=\"height:36.95pt\"><td>微博</td><td>-</td><td>-</td><td>-</td><td>-</td><td>-</td></tr>");
  7523. StrContent.Append("</tbody></table>");
  7524. string divWorkOrderInfoOneWeekPie = "<br /><div id=\"divWorkOrderInfoOneWeekPie\" style=\"height: 300px; width: 100%;background-color: #ffffff\"></div><div id=\"divWorkOrderInfoOneWeekPie\" style=\"height: 80px; width: 100%;text-align:center; background-color: #ffffff\"><br /><br />(本周客服已化解投诉共16件,投诉化解率为:76%)<br /><br /></div>";
  7525. return StrContent.ToString() + "^" + divWorkOrderInfoOneWeekPie + "^divWorkOrderInfoOneWeekPie" + "^" + json;
  7526. }
  7527. /// <summary>
  7528. /// 年度
  7529. /// </summary>
  7530. /// <returns></returns>
  7531. [ActionName("ReportWorkOrderInfoYear")]
  7532. [HttpGet]
  7533. public string ReportWorkOrderInfoYear(string dateParty)
  7534. {
  7535. string res = "^divWorkOrderInfoOneWeekPie";
  7536. //数据结果集
  7537. string startDate = "";
  7538. string endDate = "";
  7539. string prestartDate = "";
  7540. string preendDate = "";
  7541. string predateParty = "";
  7542. if (!string.IsNullOrEmpty(dateParty))
  7543. {
  7544. startDate = dateParty.Substring(0, 10);
  7545. endDate = dateParty.Substring(12);
  7546. prestartDate = Convert.ToDateTime(startDate).AddYears(-1).ToString("yyyy-MM-dd");
  7547. preendDate = Convert.ToDateTime(endDate).AddYears(-1).ToString("yyyy-MM-dd");
  7548. }
  7549. else
  7550. {
  7551. endDate = DateTime.Now.ToString("yyyy-MM-dd");
  7552. startDate = DateTime.Now.ToString("yyyy-MM-dd");
  7553. prestartDate = Convert.ToDateTime(startDate).AddYears(-1).ToString("yyyy-MM-dd");
  7554. preendDate = Convert.ToDateTime(endDate).AddYears(-1).ToString("yyyy-MM-dd");
  7555. }
  7556. predateParty = prestartDate + " - " + preendDate;
  7557. StringBuilder StrContent = new StringBuilder();
  7558. StrContent.Append("<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"text-align:center; border-collapse:collapse;font-family:'Times New Roman';color:black;\">");
  7559. StrContent.Append("<tbody><tr style=\"height:36.95pt\"><td style=\"width:42.55pt;\">受理平台</td>");
  7560. StrContent.Append("<td style=\"width:120.5pt;\">受理总量(件)</td>");
  7561. StrContent.Append("<td style=\"width:70.85pt;\">同比上年度</td>");
  7562. StrContent.Append("<td style=\"width:77.95pt;\">咨询类数量及占比</td>");
  7563. StrContent.Append("<td style=\"width:3.0cm;\">投诉类数量及占比</td>");
  7564. StrContent.Append("<td style=\"width:99.25pt;\">化解投诉量及占比</td></tr>");
  7565. DataTable nowDataTable = recordBLL.WorkOrderDate(startDate, endDate);
  7566. DataTable preDataTable = recordBLL.WorkOrderDate(prestartDate, preendDate);
  7567. //DataTable nowDataTable = WorkOrderTypeData(DateTime.Now, dateParty);
  7568. //DataTable preDataTable = WorkOrderTypeData(DateTime.Now,predateParty);
  7569. string json = WorkOrderTypeMathChartData(DateTime.Now, dateParty);
  7570. #region 微信
  7571. int wxallcount = 0;
  7572. int wxpreallcount = 0;
  7573. int wxzxcount = 0;
  7574. int wxprezxcount = 0;
  7575. string wxzxzb = "";
  7576. int wxjycount = 0;
  7577. int wxprejycount = 0;
  7578. int wxbycount = 0;
  7579. int wxprebycount = 0;
  7580. int wxgscount = 0;
  7581. int wxpregscount = 0;
  7582. int wxtscount = 0;
  7583. int wxpretscount = 0;
  7584. string wxtszb = "0";
  7585. string wxtb = "0";
  7586. #endregion
  7587. #region 微博
  7588. int wballcount = 0;
  7589. int wbpreallcount = 0;
  7590. int wbzxcount = 0;
  7591. int wbprezxcount = 0;
  7592. string wbzxzb = "";
  7593. int wbjycount = 0;
  7594. int wbprejycount = 0;
  7595. int wbbycount = 0;
  7596. int wbprebycount = 0;
  7597. int wbgscount = 0;
  7598. int wbpregscount = 0;
  7599. int wbtscount = 0;
  7600. int wbpretscount = 0;
  7601. string wbtszb = "0";
  7602. string wbtb = "0";
  7603. #endregion
  7604. if (nowDataTable != null)
  7605. {
  7606. if (nowDataTable.Rows.Count > 0)
  7607. {
  7608. #region 语音
  7609. int allcount = 0;
  7610. int preallcount = 0;
  7611. int zxcount = 0;
  7612. int prezxcount = 0;
  7613. string zxzb = "";
  7614. try
  7615. {
  7616. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='咨询'");
  7617. foreach (DataRow row in rows)
  7618. {
  7619. zxcount += int.Parse(row["总数"].ToString());
  7620. }
  7621. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='咨询'");
  7622. foreach (DataRow row in rows1)
  7623. {
  7624. prezxcount += int.Parse(row["总数"].ToString());
  7625. }
  7626. //zxcount = Convert.ToInt32(nowDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  7627. //prezxcount = Convert.ToInt32(preDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  7628. }
  7629. catch
  7630. { }
  7631. int jycount = 0;
  7632. int prejycount = 0;
  7633. try
  7634. {
  7635. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='建议'");
  7636. foreach (DataRow row in rows)
  7637. {
  7638. jycount += int.Parse(row["总数"].ToString());
  7639. }
  7640. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='建议'");
  7641. foreach (DataRow row in rows1)
  7642. {
  7643. prejycount += int.Parse(row["总数"].ToString());
  7644. }
  7645. //jycount = Convert.ToInt32(nowDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  7646. //prejycount = Convert.ToInt32(preDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  7647. }
  7648. catch
  7649. { }
  7650. int bycount = 0;
  7651. int prebycount = 0;
  7652. try
  7653. {
  7654. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='表扬'");
  7655. foreach (DataRow row in rows)
  7656. {
  7657. bycount += int.Parse(row["总数"].ToString());
  7658. }
  7659. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='表扬'");
  7660. foreach (DataRow row in rows1)
  7661. {
  7662. prebycount += int.Parse(row["总数"].ToString());
  7663. }
  7664. //bycount = Convert.ToInt32(nowDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  7665. //prebycount = Convert.ToInt32(preDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  7666. }
  7667. catch
  7668. { }
  7669. int gscount = 0;
  7670. int pregscount = 0;
  7671. try
  7672. {
  7673. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='挂失'");
  7674. foreach (DataRow row in rows)
  7675. {
  7676. gscount += int.Parse(row["总数"].ToString());
  7677. }
  7678. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='挂失'");
  7679. foreach (DataRow row in rows1)
  7680. {
  7681. pregscount += int.Parse(row["总数"].ToString());
  7682. }
  7683. //gscount = Convert.ToInt32(nowDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  7684. //pregscount = Convert.ToInt32(preDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  7685. }
  7686. catch
  7687. { }
  7688. int tscount = 0;
  7689. int pretscount = 0;
  7690. string tszb = "";
  7691. try
  7692. {
  7693. DataRow[] rows = nowDataTable.Select("工单类型='语音' and F_HOUSING='投诉'");
  7694. foreach (DataRow row in rows)
  7695. {
  7696. tscount += int.Parse(row["总数"].ToString());
  7697. }
  7698. DataRow[] rows1 = preDataTable.Select("工单类型='语音' and F_HOUSING='投诉'");
  7699. foreach (DataRow row in rows1)
  7700. {
  7701. pretscount += int.Parse(row["总数"].ToString());
  7702. }
  7703. //tscount = Convert.ToInt32(nowDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  7704. //pretscount = Convert.ToInt32(preDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  7705. }
  7706. catch
  7707. { }
  7708. allcount = zxcount + jycount + bycount + gscount + tscount;
  7709. preallcount = prezxcount + prejycount + prebycount + pregscount + pretscount;
  7710. string tb = "";
  7711. if (preallcount > allcount)
  7712. {
  7713. decimal tbint = (Convert.ToDecimal(preallcount) - Convert.ToDecimal(allcount)) * 100 / Convert.ToDecimal(preallcount);
  7714. tb = "减少" + tbint.ToString("f") + "%";
  7715. }
  7716. else
  7717. {
  7718. if (preallcount == allcount)
  7719. {
  7720. tb = "相同";
  7721. }
  7722. else
  7723. {
  7724. if (preallcount > 0)
  7725. {
  7726. decimal tbint = (Convert.ToDecimal(allcount) - Convert.ToDecimal(preallcount)) * 100 / Convert.ToDecimal(preallcount);
  7727. tb = "增加" + tbint.ToString("f") + "%";
  7728. }
  7729. }
  7730. }
  7731. if (allcount > 0)
  7732. {
  7733. zxzb = ((Convert.ToDecimal(zxcount) * 100 / Convert.ToDecimal(allcount))).ToString("f") + "%";
  7734. tszb = ((Convert.ToDecimal(tscount) * 100 / Convert.ToDecimal(allcount))).ToString("f") + "%";
  7735. }
  7736. StrContent.Append("<tr style=\"height:36.95pt\"><td>热线</td><td>" + allcount.ToString() + "</td><td>" + tb + "</td><td>" + zxcount.ToString() + "<br />" + zxzb + "</td><td>" + tscount.ToString() + "<br />" + tszb + "</td><td>-</td></tr>");
  7737. #endregion
  7738. #region 微信
  7739. try
  7740. {
  7741. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='咨询'");
  7742. foreach (DataRow row in rows)
  7743. {
  7744. wxzxcount += int.Parse(row["总数"].ToString());
  7745. }
  7746. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='咨询'");
  7747. foreach (DataRow row in rows1)
  7748. {
  7749. wxprezxcount += int.Parse(row["总数"].ToString());
  7750. }
  7751. //zxcount = Convert.ToInt32(nowDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  7752. //prezxcount = Convert.ToInt32(preDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  7753. }
  7754. catch
  7755. { }
  7756. try
  7757. {
  7758. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='建议'");
  7759. foreach (DataRow row in rows)
  7760. {
  7761. wxjycount += int.Parse(row["总数"].ToString());
  7762. }
  7763. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='建议'");
  7764. foreach (DataRow row in rows1)
  7765. {
  7766. wxprejycount += int.Parse(row["总数"].ToString());
  7767. }
  7768. //jycount = Convert.ToInt32(nowDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  7769. //prejycount = Convert.ToInt32(preDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  7770. }
  7771. catch
  7772. { }
  7773. try
  7774. {
  7775. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='表扬'");
  7776. foreach (DataRow row in rows)
  7777. {
  7778. wxbycount += int.Parse(row["总数"].ToString());
  7779. }
  7780. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='表扬'");
  7781. foreach (DataRow row in rows1)
  7782. {
  7783. wxprebycount += int.Parse(row["总数"].ToString());
  7784. }
  7785. //bycount = Convert.ToInt32(nowDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  7786. //prebycount = Convert.ToInt32(preDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  7787. }
  7788. catch
  7789. { }
  7790. try
  7791. {
  7792. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='挂失'");
  7793. foreach (DataRow row in rows)
  7794. {
  7795. wxgscount += int.Parse(row["总数"].ToString());
  7796. }
  7797. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='挂失'");
  7798. foreach (DataRow row in rows1)
  7799. {
  7800. wxpregscount += int.Parse(row["总数"].ToString());
  7801. }
  7802. //gscount = Convert.ToInt32(nowDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  7803. //pregscount = Convert.ToInt32(preDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  7804. }
  7805. catch
  7806. { }
  7807. try
  7808. {
  7809. DataRow[] rows = nowDataTable.Select("工单类型='微信' and F_HOUSING='投诉'");
  7810. foreach (DataRow row in rows)
  7811. {
  7812. wxtscount += int.Parse(row["总数"].ToString());
  7813. }
  7814. DataRow[] rows1 = preDataTable.Select("工单类型='微信' and F_HOUSING='投诉'");
  7815. foreach (DataRow row in rows1)
  7816. {
  7817. wxpretscount += int.Parse(row["总数"].ToString());
  7818. }
  7819. //tscount = Convert.ToInt32(nowDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  7820. //pretscount = Convert.ToInt32(preDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  7821. }
  7822. catch
  7823. { }
  7824. //prestartDate, preendDate
  7825. wxallcount = wxzxcount + wxjycount + wxbycount + wxgscount + wxtscount;
  7826. wxallcount = wxwbWorkOrderCount("wxcount", startDate, endDate, 0) + wxallcount;
  7827. wxpreallcount = wxprezxcount + wxprejycount + wxprebycount + wxpregscount + wxpretscount;
  7828. wxpreallcount = wxwbWorkOrderCount("wxcount", prestartDate, preendDate, 0) + wxpreallcount;
  7829. if (wxpreallcount > wxallcount)
  7830. {
  7831. if (wxpreallcount > 0)
  7832. {
  7833. decimal wxtbint = (Convert.ToDecimal(wxpreallcount) - Convert.ToDecimal(wxallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  7834. wxtb = "减少" + wxtbint.ToString("f") + "%";
  7835. }
  7836. }
  7837. else
  7838. {
  7839. if (wxpreallcount == wxallcount)
  7840. {
  7841. wxtb = "相同";
  7842. }
  7843. else
  7844. {
  7845. if (wxpreallcount > 0)
  7846. {
  7847. decimal wxtbint = (Convert.ToDecimal(wxallcount) - Convert.ToDecimal(wxpreallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  7848. wxtb = "增加" + wxtbint.ToString("f") + "%";
  7849. }
  7850. }
  7851. }
  7852. if (wxallcount > 0)
  7853. {
  7854. wxzxzb = ((Convert.ToDecimal(wxzxcount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  7855. wxtszb = ((Convert.ToDecimal(wxtscount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  7856. }
  7857. #endregion
  7858. #region 微博
  7859. try
  7860. {
  7861. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='咨询'");
  7862. foreach (DataRow row in rows)
  7863. {
  7864. wbzxcount += int.Parse(row["总数"].ToString());
  7865. }
  7866. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='咨询'");
  7867. foreach (DataRow row in rows1)
  7868. {
  7869. wbprezxcount += int.Parse(row["总数"].ToString());
  7870. }
  7871. //zxcount = Convert.ToInt32(nowDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  7872. //prezxcount = Convert.ToInt32(preDataTable.Select("业务类型='咨询'")[0]["工单数量"]);
  7873. }
  7874. catch
  7875. { }
  7876. try
  7877. {
  7878. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='建议'");
  7879. foreach (DataRow row in rows)
  7880. {
  7881. wbjycount += int.Parse(row["总数"].ToString());
  7882. }
  7883. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='建议'");
  7884. foreach (DataRow row in rows1)
  7885. {
  7886. wbprejycount += int.Parse(row["总数"].ToString());
  7887. }
  7888. //jycount = Convert.ToInt32(nowDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  7889. //prejycount = Convert.ToInt32(preDataTable.Select("业务类型='建议'")[0]["工单数量"]);
  7890. }
  7891. catch
  7892. { }
  7893. try
  7894. {
  7895. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='表扬'");
  7896. foreach (DataRow row in rows)
  7897. {
  7898. wbbycount += int.Parse(row["总数"].ToString());
  7899. }
  7900. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='表扬'");
  7901. foreach (DataRow row in rows1)
  7902. {
  7903. wbprebycount += int.Parse(row["总数"].ToString());
  7904. }
  7905. //bycount = Convert.ToInt32(nowDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  7906. //prebycount = Convert.ToInt32(preDataTable.Select("业务类型='表扬'")[0]["工单数量"]);
  7907. }
  7908. catch
  7909. { }
  7910. try
  7911. {
  7912. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='挂失'");
  7913. foreach (DataRow row in rows)
  7914. {
  7915. wbgscount += int.Parse(row["总数"].ToString());
  7916. }
  7917. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='挂失'");
  7918. foreach (DataRow row in rows1)
  7919. {
  7920. wbpregscount += int.Parse(row["总数"].ToString());
  7921. }
  7922. //gscount = Convert.ToInt32(nowDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  7923. //pregscount = Convert.ToInt32(preDataTable.Select("业务类型='挂失'")[0]["工单数量"]);
  7924. }
  7925. catch
  7926. { }
  7927. try
  7928. {
  7929. DataRow[] rows = nowDataTable.Select("工单类型='微博' and F_HOUSING='投诉'");
  7930. foreach (DataRow row in rows)
  7931. {
  7932. wbtscount += int.Parse(row["总数"].ToString());
  7933. }
  7934. DataRow[] rows1 = preDataTable.Select("工单类型='微博' and F_HOUSING='投诉'");
  7935. foreach (DataRow row in rows1)
  7936. {
  7937. wbpretscount += int.Parse(row["总数"].ToString());
  7938. }
  7939. //tscount = Convert.ToInt32(nowDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  7940. //pretscount = Convert.ToInt32(preDataTable.Select("业务类型='投诉'")[0]["工单数量"]);
  7941. }
  7942. catch
  7943. { }
  7944. //prestartDate,preendDate
  7945. wballcount = wbzxcount + wbjycount + wbbycount + wbgscount + wbtscount;
  7946. wballcount = wxwbWorkOrderCount("wbcount", startDate, endDate, 0) + wballcount;
  7947. wbpreallcount = wbprezxcount + wbprejycount + wbprebycount + wbpregscount + wbpretscount;
  7948. wbpreallcount = wxwbWorkOrderCount("wbcount", prestartDate, preendDate, 0) + wbpreallcount;
  7949. if (wbpreallcount > wballcount)
  7950. {
  7951. decimal wbtbint = (Convert.ToDecimal(wbpreallcount) - Convert.ToDecimal(wballcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  7952. wbtb = "减少" + wbtbint.ToString("f") + "%";
  7953. }
  7954. else
  7955. {
  7956. if (wbpreallcount == wballcount)
  7957. {
  7958. wbtb = "相同";
  7959. }
  7960. else
  7961. {
  7962. if (wbpreallcount > 0)
  7963. {
  7964. decimal wbtbint = (Convert.ToDecimal(wballcount) - Convert.ToDecimal(wbpreallcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  7965. wbtb = "增加" + wbtbint.ToString("f") + "%";
  7966. }
  7967. }
  7968. }
  7969. if (wballcount > 0)
  7970. {
  7971. wbzxzb = ((Convert.ToDecimal(wbzxcount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  7972. wbtszb = ((Convert.ToDecimal(wbtscount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  7973. }
  7974. #endregion
  7975. }
  7976. else
  7977. {
  7978. StrContent.Append("<tr style=\"height:36.95pt\"><td>热线</td><td>0</td><td>0</td><td>0</td><td>0</td><td>0</td></tr>");
  7979. }
  7980. }
  7981. else
  7982. {
  7983. StrContent.Append("<tr style=\"height:36.95pt\"><td>热线</td><td>0</td><td>0</td><td>0</td><td>0</td><td>0</td></tr>");
  7984. #region 微信
  7985. wxallcount = wxwbWorkOrderCount("wxcount", startDate, endDate, 0) + wxallcount;
  7986. wxpreallcount = wxwbWorkOrderCount("wxcount", prestartDate, preendDate, 0) + wxpreallcount;
  7987. if (wxpreallcount > wxallcount)
  7988. {
  7989. if (wxpreallcount > 0)
  7990. {
  7991. decimal wxtbint = (Convert.ToDecimal(wxpreallcount) - Convert.ToDecimal(wxallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  7992. wxtb = "减少" + wxtbint.ToString("f") + "%";
  7993. }
  7994. }
  7995. else
  7996. {
  7997. if (wxpreallcount == wxallcount)
  7998. {
  7999. wxtb = "相同";
  8000. }
  8001. else
  8002. {
  8003. if (wxpreallcount > 0)
  8004. {
  8005. decimal wxtbint = (Convert.ToDecimal(wxallcount) - Convert.ToDecimal(wxpreallcount)) * 100 / Convert.ToDecimal(wxpreallcount);
  8006. wxtb = "增加" + wxtbint.ToString("f") + "%";
  8007. }
  8008. }
  8009. }
  8010. if (wxallcount > 0)
  8011. {
  8012. wxzxzb = ((Convert.ToDecimal(wxzxcount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  8013. wxtszb = ((Convert.ToDecimal(wxtscount) * 100 / Convert.ToDecimal(wxallcount))).ToString("f") + "%";
  8014. }
  8015. #endregion
  8016. #region 微博
  8017. wballcount = wxwbWorkOrderCount("wbcount", startDate, endDate, 0) + wballcount;
  8018. wbpreallcount = wxwbWorkOrderCount("wbcount", prestartDate, preendDate, 0) + wbpreallcount;
  8019. if (wbpreallcount > wballcount)
  8020. {
  8021. decimal wbtbint = (Convert.ToDecimal(wbpreallcount) - Convert.ToDecimal(wballcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  8022. wbtb = "减少" + wbtbint.ToString("f") + "%";
  8023. }
  8024. else
  8025. {
  8026. if (wbpreallcount == wballcount)
  8027. {
  8028. wbtb = "相同";
  8029. }
  8030. else
  8031. {
  8032. if (wbpreallcount > 0)
  8033. {
  8034. decimal wbtbint = (Convert.ToDecimal(wballcount) - Convert.ToDecimal(wbpreallcount)) * 100 / Convert.ToDecimal(wbpreallcount);
  8035. wbtb = "增加" + wbtbint.ToString("f") + "%";
  8036. }
  8037. }
  8038. }
  8039. if (wballcount > 0)
  8040. {
  8041. wbzxzb = ((Convert.ToDecimal(wbzxcount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  8042. wbtszb = ((Convert.ToDecimal(wbtscount) * 100 / Convert.ToDecimal(wballcount))).ToString("f") + "%";
  8043. }
  8044. #endregion
  8045. }
  8046. //StrContent.Append("<tr style=\"height:36.95pt\"><td>微信</td><td>-</td><td>-</td><td>-</td><td>-</td><td>-</td></tr>");
  8047. //wxallcount = wxwbWorkOrderCount("wxcount", startDate, endDate, 0) + wxallcount;
  8048. StrContent.Append("<tr style=\"height:36.95pt\"><td>微信</td><td>" + wxallcount.ToString() + "</td><td>" + wxtb + "</td><td>" + wxzxcount.ToString() + "<br />" + wxzxzb + "</td><td>" + wxtscount.ToString() + "<br />" + wxtszb + "</td><td>-</td></tr>");
  8049. //wballcount = wxwbWorkOrderCount("wbcount", startDate, endDate,0) + wballcount;
  8050. StrContent.Append("<tr style=\"height:36.95pt\"><td>微博</td><td>" + wballcount.ToString() + "</td><td>" + wbtb + "</td><td>" + wbzxcount.ToString() + "<br />" + wbzxzb + "</td><td>" + wbtscount.ToString() + "<br />" + wbtszb + "</td><td>-</td></tr>");
  8051. //StrContent.Append("<tr style=\"height:36.95pt\"><td>微博</td><td>-</td><td>-</td><td>-</td><td>-</td><td>-</td></tr>");
  8052. StrContent.Append("</tbody></table>");
  8053. string divWorkOrderInfoOneWeekPie = "<br /><div id=\"divWorkOrderInfoOneWeekPie\" style=\"height: 300px; width: 100%;background-color: #ffffff\"></div><div id=\"divWorkOrderInfoOneWeekPie\" style=\"height: 80px; width: 100%;text-align:center; background-color: #ffffff\"><br /><br />(本周客服已化解投诉共16件,投诉化解率为:76%)<br /><br /></div>";
  8054. return StrContent.ToString() + "^" + divWorkOrderInfoOneWeekPie + "^divWorkOrderInfoOneWeekPie" + "^" + json;
  8055. }
  8056. #endregion
  8057. #region 获取业务工单数据
  8058. public ActionResult WorkOrderShow()
  8059. {
  8060. WorkOrderMyModel model = new WorkOrderMyModel();
  8061. return View(model);
  8062. }
  8063. /// <summary>
  8064. /// 获取工单信息
  8065. /// </summary>
  8066. /// <param name="page">当前页码</param>
  8067. /// <param name="limit">每页数据量</param>
  8068. /// <param name="sqlWhere">查询条件</param>
  8069. /// <returns></returns>
  8070. [ActionName("WorkOrderDate")]
  8071. [HttpGet]
  8072. public string WorkOrderDate(DateTime? NowDateTime, string dateParty)
  8073. {
  8074. //string time = "";
  8075. //ExToExcelDZNEW(time);
  8076. //数据结果集
  8077. ResponseData dataModel = new ResponseData();
  8078. string startDate = "";
  8079. string endDate = "";
  8080. if (!string.IsNullOrEmpty(dateParty))
  8081. {
  8082. startDate = dateParty.Substring(0, 10);
  8083. endDate = dateParty.Substring(12);
  8084. }
  8085. else
  8086. {
  8087. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  8088. }
  8089. LogHelper.Default.WriteInfo("1");
  8090. StringBuilder StrContent = new StringBuilder();
  8091. DataTable datas = recordBLL.WorkOrderDate(startDate, endDate);
  8092. LogHelper.Default.WriteInfo("2");
  8093. //工单类型
  8094. List<Model.T_Wo_WorkOrderType> orderTypeList = GetWorkTypeModelList();
  8095. LogHelper.Default.WriteInfo("3");
  8096. StrContent.Append("<table class=\"layui-table\" style=\"height:calc(100% -10px);overflow-y:scroll;\" lay-size=\"sm\">");
  8097. StrContent.Append(" <colgroup>");
  8098. StrContent.Append(" <col width=\"100\">");
  8099. StrContent.Append(" <col width=\"100\">");
  8100. StrContent.Append(" <col width=\"100\">");
  8101. StrContent.Append(" <col width=\"100\">");
  8102. StrContent.Append(" <col width=\"100\">");
  8103. StrContent.Append(" <col width=\"100\">");
  8104. StrContent.Append(" <col width=\"100\">");
  8105. StrContent.Append(" <col width=\"100\">");
  8106. StrContent.Append(" <col>");
  8107. StrContent.Append(" </colgroup>");
  8108. StrContent.Append(" <thead>");
  8109. StrContent.Append(" <tr>");
  8110. StrContent.Append(" <th>一级指标</th>");
  8111. StrContent.Append("<th>数量</th>");
  8112. StrContent.Append("<th>二级指标</th>");
  8113. StrContent.Append(" <th>数量</th>");
  8114. StrContent.Append(" <th>三级指标</th>");
  8115. StrContent.Append(" <th>数量</th>");
  8116. StrContent.Append(" <th>四级指标</th>");
  8117. StrContent.Append(" <th>数量</th>");
  8118. StrContent.Append(" </tr> ");
  8119. StrContent.Append(" </thead>");
  8120. StrContent.Append("<tbody>");
  8121. DataTable dt = new DataTable();
  8122. LogHelper.Default.WriteInfo("4");
  8123. dt.Columns.Add("一级指标", typeof(string));
  8124. dt.Columns.Add("数量1", typeof(string));
  8125. dt.Columns.Add("二级指标", typeof(string));
  8126. dt.Columns.Add("数量2", typeof(string));
  8127. dt.Columns.Add("三级指标", typeof(string));
  8128. dt.Columns.Add("数量3", typeof(string));
  8129. dt.Columns.Add("四级指标", typeof(string));
  8130. dt.Columns.Add("数量4", typeof(string));
  8131. if (datas != null)
  8132. {
  8133. LogHelper.Default.WriteInfo("5");
  8134. int rootOrder = 0;
  8135. foreach (T_Wo_WorkOrderType model in orderTypeList)
  8136. {
  8137. GetDataRow(StrContent, "语音", datas, model, rootOrder, startDate, endDate, "1", dt);
  8138. rootOrder++;
  8139. }
  8140. LogHelper.Default.WriteInfo("6");
  8141. rootOrder = 0;
  8142. foreach (T_Wo_WorkOrderType model in orderTypeList)
  8143. {
  8144. GetDataRow(StrContent, "微信", datas, model, rootOrder, startDate, endDate, "3", dt);
  8145. rootOrder++;
  8146. }
  8147. LogHelper.Default.WriteInfo("7");
  8148. rootOrder = 0;
  8149. foreach (T_Wo_WorkOrderType model in orderTypeList)
  8150. {
  8151. GetDataRow(StrContent, "微博", datas, model, rootOrder, startDate, endDate, "4", dt);
  8152. rootOrder++;
  8153. }
  8154. LogHelper.Default.WriteInfo("8");
  8155. }
  8156. else
  8157. {
  8158. StrContent.Append(" <tr >");
  8159. DataRow dr = dt.NewRow();
  8160. StrContent.Append(" <td colspan=\"8\" style=\"text-align:center\">暂无数据!</td>");
  8161. dr["一级指标"] = "暂无数据!";
  8162. StrContent.Append(" </tr>");
  8163. dt.Rows.Add(dr);
  8164. LogHelper.Default.WriteInfo("9");
  8165. }
  8166. //int zhj = RxworkCount + WxworkCount;
  8167. int zhj = rxzhj + wxzhj + wbzhj ;
  8168. StrContent.Append(" <tr>");
  8169. LogHelper.Default.WriteInfo("10");
  8170. DataRow drsv = dt.NewRow();
  8171. LogHelper.Default.WriteInfo("11");
  8172. StrContent.Append(" <td>业务工单总合计:");
  8173. drsv["一级指标"] = "业务工单总合计:";
  8174. StrContent.Append(" </td>");
  8175. //StrContent.Append(" <td>" + zhj.ToString() + "</td>");
  8176. StrContent.Append(" <td><b style='color: black; cursor:pointer'><a onclick='OpenWorkOrderList(\"" + Convert.ToDateTime(startDate).ToString("yyyy-MM-dd 00:00:00") + " ~ " + Convert.ToDateTime(endDate).ToString("yyyy-MM-dd 23:59:59") + "\",\"" + "业务工单数\",\"\",\"\",\"\",\"\",\"\")'>");
  8177. StrContent.Append(zhj.ToString());
  8178. StrContent.Append("</a></b></td>");
  8179. LogHelper.Default.WriteInfo("12");
  8180. drsv["数量1"] = zhj.ToString();
  8181. StrContent.Append("<td>&nbsp;</td>");
  8182. StrContent.Append(" <td>&nbsp;</td>");
  8183. StrContent.Append(" <td>&nbsp;</td>");
  8184. StrContent.Append(" <td>&nbsp;</td>");
  8185. StrContent.Append(" <td>&nbsp;</td>");
  8186. StrContent.Append(" <td>&nbsp;</td>");
  8187. StrContent.Append(" </tr>");
  8188. dt.Rows.Add(drsv);
  8189. LogHelper.Default.WriteInfo("13");
  8190. StrContent.Append(" </tbody>");
  8191. StrContent.Append("</table>");
  8192. LogHelper.Default.WriteInfo("14");
  8193. return StrContent.ToString();
  8194. }
  8195. /// <summary>
  8196. /// 新综合报表
  8197. /// </summary>
  8198. /// <param name="dateParty"></param>
  8199. /// <returns></returns>
  8200. public string ExToExcelDZNEW(string dateParty)
  8201. {
  8202. string startDate = "";
  8203. string endDate = "";
  8204. if (!string.IsNullOrEmpty(dateParty))
  8205. {
  8206. startDate = dateParty.Substring(0, 10);
  8207. endDate = dateParty.Substring(12);
  8208. }
  8209. else
  8210. {
  8211. startDate = endDate = DateTime.Now.ToString("yyyy-MM-dd");
  8212. }
  8213. //startDate = "2020-02-04";
  8214. //endDate = "2021-02-04";
  8215. DataTable datas = recordBLL.WorkOrderDate(startDate, endDate);
  8216. DataTable dt = new DataTable();
  8217. dt.Columns.Add("一级指标", typeof(string));
  8218. dt.Columns.Add("数量1", typeof(string));
  8219. dt.Columns.Add("二级指标", typeof(string));
  8220. dt.Columns.Add("数量2", typeof(string));
  8221. dt.Columns.Add("三级指标", typeof(string));
  8222. dt.Columns.Add("数量3", typeof(string));
  8223. dt.Columns.Add("四级指标", typeof(string));
  8224. dt.Columns.Add("数量4", typeof(string));
  8225. List<Model.T_Wo_WorkOrderType> orderTypeList = GetWorkTypeModelList();
  8226. if (datas != null)
  8227. {
  8228. StringBuilder sb = new StringBuilder();
  8229. int rootOrder = 0;
  8230. foreach (T_Wo_WorkOrderType model in orderTypeList)
  8231. {
  8232. GetDataRow(sb, "语音", datas, model, rootOrder, startDate, endDate, "1", dt);
  8233. rootOrder++;
  8234. }
  8235. rootOrder = 0;
  8236. foreach (T_Wo_WorkOrderType model in orderTypeList)
  8237. {
  8238. GetDataRow(sb, "微信", datas, model, rootOrder, startDate, endDate, "3", dt);
  8239. rootOrder++;
  8240. }
  8241. rootOrder = 0;
  8242. foreach (T_Wo_WorkOrderType model in orderTypeList)
  8243. {
  8244. GetDataRow(sb, "微博", datas, model, rootOrder, startDate, endDate, "4", dt);
  8245. rootOrder++;
  8246. }
  8247. }
  8248. else
  8249. {
  8250. DataRow dr = dt.NewRow();
  8251. dr["一级指标"] = "暂无数据!";
  8252. dt.Rows.Add(dr);
  8253. }
  8254. //int zhj = RxworkCount + WxworkCount;
  8255. int zhj = rxzhj + wxzhj + wbzhj;
  8256. DataRow drsv = dt.NewRow();
  8257. drsv["一级指标"] = "业务工单总合计:";
  8258. drsv["数量1"] = zhj.ToString();
  8259. dt.Rows.Add(drsv);
  8260. ResponseDataModel NewData = new ResponseDataModel();
  8261. ExcelReadWrite erw = new ExcelReadWrite();
  8262. byte[] Filebyte = erw.GetExcelByte(dt, "sheet1", true);
  8263. int officeVersion = erw.OfficeType();
  8264. NewData.Message = DateTime.Now.ToString("yyyy-MM-dd") + "综合报表.xls";
  8265. NewData.Code = "0";
  8266. NewData.Data = JsonConvert.SerializeObject(Filebyte);
  8267. return JsonConvert.SerializeObject(NewData);
  8268. }
  8269. /// <summary>
  8270. /// 获取行数据
  8271. /// </summary>
  8272. /// <param name="StrContent">字符串总html</param>
  8273. /// <param name="tittleType">类型</param>
  8274. /// <param name="dataContent">数据内容</param>
  8275. /// <param name="orderTypeName">类型</param>
  8276. public void GetDataRow(StringBuilder StrContent, string tittleType, DataTable dataContent, T_Wo_WorkOrderType orderTypeModel, int rootOrder, string startDate, string endDate,string Qdyw,DataTable dt)
  8277. {
  8278. //string Qdyw = "";
  8279. if (rootOrder == 0)
  8280. {
  8281. //总数
  8282. int TotalCount = 0;
  8283. if (dataContent != null)
  8284. {
  8285. DataRow[] rows = dataContent.Select("工单类型='" + tittleType + "'");
  8286. TotalCount = rows.Sum(x => x.Field<int>("总数"));
  8287. #region
  8288. //foreach (DataRow row in rows)
  8289. //{
  8290. // TotalCount += int.Parse(row["总数"].ToString());
  8291. //}
  8292. #endregion
  8293. if (tittleType == "语音")
  8294. {
  8295. rxzhj = TotalCount;
  8296. }
  8297. if (tittleType == "微信")
  8298. {
  8299. int WxRealTotal = WXWorkOrderCount(3, startDate, endDate);
  8300. TotalCount = WxRealTotal + TotalCount;
  8301. wxzhj = TotalCount;
  8302. }
  8303. if (tittleType == "微博")
  8304. {
  8305. int WxRealTotal = WXWorkOrderCount(4, startDate, endDate);
  8306. TotalCount = WxRealTotal + TotalCount;
  8307. wbzhj = TotalCount;
  8308. }
  8309. }
  8310. DataRow dr = dt.NewRow();
  8311. StrContent.Append(" <tr>");
  8312. StrContent.Append(" <td>" + tittleType + "业务工单数</td>");
  8313. dr["一级指标"] = tittleType+ "业务工单数";
  8314. StrContent.Append(" <td><b style='color: black; cursor:pointer'><a onclick='OpenWorkOrderList(\"" + Convert.ToDateTime(startDate).ToString("yyyy-MM-dd 00:00:00") + " ~ " + Convert.ToDateTime(endDate).ToString("yyyy-MM-dd 23:59:59") + "\",\"" + tittleType + "业务工单数\",\"\",\"\","+ Qdyw + ",\"\",\"\")'>");
  8315. StrContent.Append(TotalCount.ToString());
  8316. StrContent.Append("</a></b></td>");
  8317. dr["数量1"] = TotalCount.ToString();
  8318. StrContent.Append(" <td>" + orderTypeModel.F_Name + "</td>");
  8319. dr["二级指标"] = orderTypeModel.F_Name;
  8320. StrContent.Append(" <td><b style='color: black; cursor:pointer'><a onclick='OpenWorkOrderList(\"" + Convert.ToDateTime(startDate).ToString("yyyy-MM-dd 00:00:00") + " ~ " + Convert.ToDateTime(endDate).ToString("yyyy-MM-dd 23:59:59") + "\",\"" + tittleType+"-" + orderTypeModel.F_Name + "业务工单数\",\"" + orderTypeModel.F_WorkOrderTypeId.ToString() + "\",\"\","+ Qdyw + ",\"\",\"\")'>");
  8321. //子集总数
  8322. int ChildTotalCount = 0;
  8323. if (dataContent != null)
  8324. {
  8325. DataRow[] rows = dataContent.Select("工单类型='" + tittleType + "' and F_HOUSING='" + orderTypeModel.F_Name + "'");
  8326. ChildTotalCount = rows.Sum(x => x.Field<int>("总数"));
  8327. #region
  8328. //foreach (DataRow row in rows)
  8329. //{
  8330. // ChildTotalCount += int.Parse(row["总数"].ToString());
  8331. //}
  8332. #endregion
  8333. if (tittleType == "微信" && orderTypeModel.F_Name=="咨询")
  8334. {
  8335. int WxRealTotal = WXWorkOrderCount(3, startDate, endDate);
  8336. if (WxRealTotal >= ChildTotalCount)
  8337. {
  8338. ChildTotalCount = WxRealTotal + ChildTotalCount;
  8339. }
  8340. }
  8341. if (tittleType == "微博" && orderTypeModel.F_Name == "咨询")
  8342. {
  8343. int WxRealTotal = WXWorkOrderCount(4, startDate, endDate);
  8344. if (WxRealTotal >= ChildTotalCount)
  8345. {
  8346. ChildTotalCount = WxRealTotal + ChildTotalCount;
  8347. }
  8348. }
  8349. }
  8350. StrContent.Append(ChildTotalCount.ToString());
  8351. StrContent.Append("</a></b></td>");
  8352. dr["数量2"] = ChildTotalCount.ToString();
  8353. //子集
  8354. if (orderTypeModel.WorkTypeModelList != null && orderTypeModel.WorkTypeModelList.Count > 0)
  8355. {
  8356. StrContent.Append(" <td>" + orderTypeModel.WorkTypeModelList[0].F_Name + "</td>");
  8357. dr["三级指标"] = orderTypeModel.WorkTypeModelList[0].F_Name;
  8358. DataRow[] rows = dataContent.Select("工单类型='" + tittleType + "' and F_HOUSING='" + orderTypeModel.F_Name + "' and F_ADSLACCOUNT='" + orderTypeModel.WorkTypeModelList[0].F_Name + "'");
  8359. if (rows.Length > 0)
  8360. {
  8361. StrContent.Append(" <td><b style='color: black; cursor:pointer'><a onclick='OpenWorkOrderList(\"" + Convert.ToDateTime(startDate).ToString("yyyy-MM-dd 00:00:00") + " ~ " + Convert.ToDateTime(endDate).ToString("yyyy-MM-dd 23:59:59") + "\",\"" + tittleType + "-" + orderTypeModel.F_Name + "业务工单数\",\"" + orderTypeModel.F_WorkOrderTypeId.ToString() + "\",\""+ orderTypeModel.WorkTypeModelList[0].F_WorkOrderTypeId + "\"," + Qdyw + ",\"\",\"\")'>");
  8362. StrContent.Append(rows[0]["总数"].ToString());
  8363. StrContent.Append("</a></b></td>");
  8364. dr["数量3"] = rows[0]["总数"].ToString();
  8365. //StrContent.Append(" <td>" + rows[0]["总数"].ToString() + "</td>");
  8366. }
  8367. else
  8368. {
  8369. StrContent.Append(" <td><b style='color: black; cursor:pointer'><a onclick='OpenWorkOrderList(\"" + Convert.ToDateTime(startDate).ToString("yyyy-MM-dd 00:00:00") + " ~ " + Convert.ToDateTime(endDate).ToString("yyyy-MM-dd 23:59:59") + "\",\"" + tittleType + "-" + orderTypeModel.F_Name + "业务工单数\",\"" + orderTypeModel.F_WorkOrderTypeId.ToString() + "\",\"" + orderTypeModel.WorkTypeModelList[0].F_WorkOrderTypeId + "\"," + Qdyw + ",\"\",\"\")'>");
  8370. StrContent.Append("0");
  8371. StrContent.Append("</a></b></td>");
  8372. dr["数量3"] = "0";
  8373. //StrContent.Append(" <td>0</td>");
  8374. }
  8375. StrContent.Append(" <td></td>");
  8376. StrContent.Append(" <td></td>");
  8377. }
  8378. else
  8379. {
  8380. StrContent.Append(" <td></td>");
  8381. StrContent.Append(" <td></td>");
  8382. StrContent.Append(" <td></td>");
  8383. StrContent.Append(" <td></td>");
  8384. }
  8385. StrContent.Append(" </tr>");
  8386. dt.Rows.Add(dr);
  8387. //子集
  8388. if (orderTypeModel.WorkTypeModelList != null && orderTypeModel.WorkTypeModelList.Count > 0)
  8389. {
  8390. int i = 0;
  8391. foreach (T_Wo_WorkOrderType childNode in orderTypeModel.WorkTypeModelList)
  8392. {
  8393. if (i > 0)
  8394. {
  8395. StrContent.Append(" <tr>");
  8396. DataRow drs = dt.NewRow();
  8397. StrContent.Append(" <td></td>");
  8398. StrContent.Append(" <td></td>");
  8399. StrContent.Append(" <td></td>");
  8400. StrContent.Append(" <td></td>");
  8401. StrContent.Append(" <td>" + childNode.F_Name + "</td>");
  8402. drs["三级指标"] = childNode.F_Name;
  8403. DataRow[] rows = dataContent.Select("工单类型='" + tittleType + "' and F_HOUSING='" + orderTypeModel.F_Name + "' and F_ADSLACCOUNT='" + childNode.F_Name + "'");
  8404. if (rows.Length > 0)
  8405. {
  8406. StrContent.Append(" <td><b style='color: black; cursor:pointer'><a onclick='OpenWorkOrderList(\"" + Convert.ToDateTime(startDate).ToString("yyyy-MM-dd 00:00:00") + " ~ " + Convert.ToDateTime(endDate).ToString("yyyy-MM-dd 23:59:59") + "\",\"" + tittleType + "-" + orderTypeModel.F_Name + "业务工单数\",\"" + orderTypeModel.F_WorkOrderTypeId.ToString() + "\",\"" + childNode.F_WorkOrderTypeId + "\"," + Qdyw + ",\"\",\"\")'>");
  8407. StrContent.Append(rows[0]["总数"].ToString());
  8408. StrContent.Append("</a></b></td>");
  8409. drs["数量3"] = rows[0]["总数"].ToString();
  8410. //StrContent.Append(" <td>" + rows[0]["总数"].ToString() + "</td>");
  8411. }
  8412. else
  8413. {
  8414. StrContent.Append(" <td><b style='color: black; cursor:pointer'><a onclick='OpenWorkOrderList(\"" + Convert.ToDateTime(startDate).ToString("yyyy-MM-dd 00:00:00") + " ~ " + Convert.ToDateTime(endDate).ToString("yyyy-MM-dd 23:59:59") + "\",\"" + tittleType + "-" + orderTypeModel.F_Name + "业务工单数\",\"" + orderTypeModel.F_WorkOrderTypeId.ToString() + "\",\"" + childNode.F_WorkOrderTypeId + "\"," + Qdyw + ",\"\",\"\")'>");
  8415. StrContent.Append("0");
  8416. StrContent.Append("</a></b></td>");
  8417. drs["数量3"] = "0";
  8418. //StrContent.Append(" <td>0</td>");
  8419. }
  8420. StrContent.Append(" <td></td>");
  8421. StrContent.Append(" <td></td>");
  8422. StrContent.Append(" </tr>");
  8423. dt.Rows.Add(drs);
  8424. }
  8425. i++;
  8426. }
  8427. }
  8428. }
  8429. else
  8430. {
  8431. StrContent.Append(" <tr>");
  8432. DataRow dr = dt.NewRow();
  8433. StrContent.Append(" <td></td>");
  8434. StrContent.Append(" <td></td>");
  8435. StrContent.Append(" <td>" + orderTypeModel.F_Name + "</td>");
  8436. dr["二级指标"] = orderTypeModel.F_Name;
  8437. //StrContent.Append(" <td>");
  8438. StrContent.Append(" <td><b style='color: black; cursor:pointer'><a onclick='OpenWorkOrderList(\"" + Convert.ToDateTime(startDate).ToString("yyyy-MM-dd 00:00:00") + " ~ " + Convert.ToDateTime(endDate).ToString("yyyy-MM-dd 23:59:59") + "\",\"" + tittleType + "-" + orderTypeModel.F_Name + "业务工单数\",\"" + orderTypeModel.F_WorkOrderTypeId.ToString() + "\",\"\","+ Qdyw + ",\"\",\"\")'>");
  8439. //子集总数
  8440. int ChildTotalCount = 0;
  8441. if (dataContent != null)
  8442. {
  8443. DataRow[] rows = dataContent.Select("工单类型='" + tittleType + "' and F_HOUSING='" + orderTypeModel.F_Name + "'");
  8444. foreach (DataRow row in rows)
  8445. {
  8446. ChildTotalCount += int.Parse(row["总数"].ToString());
  8447. }
  8448. }
  8449. StrContent.Append(ChildTotalCount.ToString());
  8450. //StrContent.Append("</td>");
  8451. StrContent.Append("</a></b></td>");
  8452. dr["数量2"] = ChildTotalCount.ToString();
  8453. if (tittleType.Equals("微博"))
  8454. {
  8455. if (dr["二级指标"].ToString().Equals("投诉"))
  8456. {
  8457. dr["数量2"] = (Convert.ToInt32(ChildTotalCount + WXWorkOrderCount(4, startDate, endDate))).ToString();
  8458. StrContent.Append(dr["数量2"].ToString());
  8459. //StrContent.Append("</td>");
  8460. StrContent.Append("</a></b></td>");
  8461. }
  8462. }
  8463. //子集
  8464. if (orderTypeModel.WorkTypeModelList != null && orderTypeModel.WorkTypeModelList.Count > 0)
  8465. {
  8466. StrContent.Append(" <td>" + orderTypeModel.WorkTypeModelList[0].F_Name + "</td>");
  8467. dr["三级指标"] = orderTypeModel.WorkTypeModelList[0].F_Name;
  8468. DataRow[] rows = dataContent.Select("工单类型='" + tittleType + "' and F_HOUSING='" + orderTypeModel.F_Name + "' and F_ADSLACCOUNT='" + orderTypeModel.WorkTypeModelList[0].F_Name + "'");
  8469. int nodeCount = 0;
  8470. //StrContent.Append(" <td>");
  8471. StrContent.Append(" <td><b style='color: black; cursor:pointer'><a onclick='OpenWorkOrderList(\"" + Convert.ToDateTime(startDate).ToString("yyyy-MM-dd 00:00:00") + " ~ " + Convert.ToDateTime(endDate).ToString("yyyy-MM-dd 23:59:59") + "\",\"" + tittleType + "-" + orderTypeModel.F_Name + "业务工单数\",\"" + orderTypeModel.F_WorkOrderTypeId.ToString() + "\",\"" + orderTypeModel.WorkTypeModelList[0].F_WorkOrderTypeId + "\"," + Qdyw + ",\"\",\"\")'>");
  8472. foreach (DataRow nodeRow in rows)
  8473. {
  8474. nodeCount += int.Parse(nodeRow["总数"].ToString());
  8475. }
  8476. StrContent.Append(nodeCount.ToString());
  8477. StrContent.Append("</a></b></td>");
  8478. dr["数量3"] = nodeCount.ToString();
  8479. //StrContent.Append(" </td>");
  8480. StrContent.Append(" <td></td>");
  8481. StrContent.Append(" <td></td>");
  8482. }
  8483. else
  8484. {
  8485. StrContent.Append(" <td></td>");
  8486. StrContent.Append(" <td></td>");
  8487. StrContent.Append(" <td></td>");
  8488. StrContent.Append(" <td></td>");
  8489. }
  8490. StrContent.Append(" </tr>");
  8491. dt.Rows.Add(dr);
  8492. //子集
  8493. if (orderTypeModel.WorkTypeModelList != null && orderTypeModel.WorkTypeModelList.Count > 0)
  8494. {
  8495. int i = 0;
  8496. foreach (T_Wo_WorkOrderType childNode in orderTypeModel.WorkTypeModelList)
  8497. {
  8498. if (i > 0)
  8499. {
  8500. StrContent.Append(" <tr>");
  8501. DataRow drsb = dt.NewRow();
  8502. StrContent.Append(" <td></td>");
  8503. StrContent.Append(" <td></td>");
  8504. StrContent.Append(" <td></td>");
  8505. StrContent.Append(" <td></td>");
  8506. StrContent.Append(" <td>" + childNode.F_Name + "</td>");
  8507. drsb["三级指标"] = childNode.F_Name;
  8508. DataRow[] rows = dataContent.Select("工单类型='" + tittleType + "' and F_HOUSING='" + orderTypeModel.F_Name + "' and F_ADSLACCOUNT='" + childNode.F_Name + "'");
  8509. int nodeCount = 0;
  8510. //StrContent.Append(" <td>");
  8511. StrContent.Append(" <td><b style='color: black; cursor:pointer'><a onclick='OpenWorkOrderList(\"" + Convert.ToDateTime(startDate).ToString("yyyy-MM-dd 00:00:00") + " ~ " + Convert.ToDateTime(endDate).ToString("yyyy-MM-dd 23:59:59") + "\",\"" + tittleType + "-" + orderTypeModel.F_Name + "业务工单数\",\"" + orderTypeModel.F_WorkOrderTypeId.ToString() + "\",\"" + childNode.F_WorkOrderTypeId + "\"," + Qdyw + ",\"\",\"\")'>");
  8512. foreach (DataRow nodeRow in rows)
  8513. {
  8514. nodeCount += int.Parse(nodeRow["总数"].ToString());
  8515. }
  8516. StrContent.Append(nodeCount.ToString());
  8517. StrContent.Append("</a></b></td>");
  8518. drsb["数量3"] = nodeCount.ToString();
  8519. //StrContent.Append("</td>");
  8520. StrContent.Append(" <td></td>");
  8521. StrContent.Append(" <td></td>");
  8522. StrContent.Append(" </tr>");
  8523. dt.Rows.Add(drsb);
  8524. }
  8525. i++;
  8526. }
  8527. }
  8528. if (orderTypeModel.F_Name == "投诉")
  8529. {
  8530. StrContent.Append(" <tr>");
  8531. DataRow drs = dt.NewRow();
  8532. StrContent.Append(" <td></td>");
  8533. StrContent.Append(" <td></td>");
  8534. StrContent.Append(" <td></td>");
  8535. StrContent.Append(" <td></td>");
  8536. StrContent.Append(" <td>客服处理</td>");
  8537. drs["三级指标"] = "客服处理";
  8538. DataRow[] rows = dataContent.Select("工单类型='" + tittleType + "' and F_HOUSING='" + orderTypeModel.F_Name + "' and 处理方式='客服处理'");
  8539. int nodeCount = 0;
  8540. //StrContent.Append(" <td>");
  8541. StrContent.Append(" <td><b style='color: black; cursor:pointer'><a onclick='OpenWorkOrderList(\"" + Convert.ToDateTime(startDate).ToString("yyyy-MM-dd 00:00:00") + " ~ " + Convert.ToDateTime(endDate).ToString("yyyy-MM-dd 23:59:59") + "\",\"" + tittleType + "-" + orderTypeModel.F_Name + "业务工单数\",\"" + orderTypeModel.F_WorkOrderTypeId.ToString() + "\",\"" + "3" + "\"," + Qdyw + ",\"3\",\"\")'>");
  8542. foreach (DataRow nodeRow in rows)
  8543. {
  8544. nodeCount += int.Parse(nodeRow["总数"].ToString());
  8545. }
  8546. StrContent.Append(nodeCount.ToString());
  8547. //StrContent.Append("</td>");
  8548. StrContent.Append("</a></b></td>");
  8549. drs["数量3"] = nodeCount.ToString();
  8550. StrContent.Append(" <td></td>");
  8551. StrContent.Append(" <td></td>");
  8552. StrContent.Append(" </tr>");
  8553. dt.Rows.Add(drs);
  8554. StrContent.Append(" <tr>");
  8555. DataRow drsa = dt.NewRow();
  8556. StrContent.Append(" <td></td>");
  8557. StrContent.Append(" <td></td>");
  8558. StrContent.Append(" <td></td>");
  8559. StrContent.Append(" <td></td>");
  8560. StrContent.Append(" <td>转办</td>");
  8561. drsa["三级指标"] = "转办";
  8562. DataRow[] transRows = dataContent.Select("工单类型='" + tittleType + "' and F_HOUSING='" + orderTypeModel.F_Name + "' and 处理方式='转办'");
  8563. int transCount = 0;
  8564. //StrContent.Append(" <td>");
  8565. StrContent.Append(" <td><b style='color: black; cursor:pointer'><a onclick='OpenWorkOrderList(\"" + Convert.ToDateTime(startDate).ToString("yyyy-MM-dd 00:00:00") + " ~ " + Convert.ToDateTime(endDate).ToString("yyyy-MM-dd 23:59:59") + "\",\"" + tittleType + "-" + orderTypeModel.F_Name + "业务工单数\",\"" + orderTypeModel.F_WorkOrderTypeId.ToString() + "\",\"" + "3" + "\"," + Qdyw + ",\"1\",\"\")'>");
  8566. foreach (DataRow nodeRow in transRows)
  8567. {
  8568. transCount += int.Parse(nodeRow["总数"].ToString());
  8569. }
  8570. StrContent.Append(transCount.ToString());
  8571. //StrContent.Append("</td>");
  8572. StrContent.Append("</a></b></td>");
  8573. drsa["数量3"] =transCount.ToString();
  8574. StrContent.Append(" <td>回访满意</td>");
  8575. drsa["四级指标"] = "回访满意";
  8576. DataRow[] manyiRows = dataContent.Select("工单类型='" + tittleType + "' and F_HOUSING='" + orderTypeModel.F_Name + "' and 处理方式='转办' and 满意度='满意'");
  8577. int manyiRowsCount = 0;
  8578. //StrContent.Append(" <td>");
  8579. StrContent.Append(" <td><b style='color: black; cursor:pointer'><a onclick='OpenWorkOrderList(\"" + Convert.ToDateTime(startDate).ToString("yyyy-MM-dd 00:00:00") + " ~ " + Convert.ToDateTime(endDate).ToString("yyyy-MM-dd 23:59:59") + "\",\"" + tittleType + "-" + orderTypeModel.F_Name + "业务工单数\",\"\",\"" + "3" + "\"," + Qdyw + ",\"1\",\"1\")'>");
  8580. foreach (DataRow nodeRow in manyiRows)
  8581. {
  8582. manyiRowsCount += int.Parse(nodeRow["总数"].ToString());
  8583. }
  8584. StrContent.Append(manyiRowsCount.ToString());
  8585. //StrContent.Append("</td>");
  8586. StrContent.Append("</a></b></td>");
  8587. drsa["数量4"] = manyiRowsCount.ToString();
  8588. StrContent.Append(" </tr>");
  8589. dt.Rows.Add(drsa);
  8590. StrContent.Append(" <tr>");
  8591. DataRow drsc = dt.NewRow();
  8592. StrContent.Append(" <td></td>");
  8593. StrContent.Append(" <td></td>");
  8594. StrContent.Append(" <td></td>");
  8595. StrContent.Append(" <td></td>");
  8596. StrContent.Append(" <td></td>");
  8597. StrContent.Append(" <td></td>");
  8598. StrContent.Append(" <td>回访一般</td>");
  8599. drsc["四级指标"] = "回访一般";
  8600. DataRow[] yibanRows = dataContent.Select("工单类型='" + tittleType + "' and F_HOUSING='" + orderTypeModel.F_Name + "' and 处理方式='转办' and 满意度='一般'");
  8601. int yibanRowsCount = 0;
  8602. //StrContent.Append(" <td>");
  8603. StrContent.Append(" <td><b style='color: black; cursor:pointer'><a onclick='OpenWorkOrderList(\"" + Convert.ToDateTime(startDate).ToString("yyyy-MM-dd 00:00:00") + " ~ " + Convert.ToDateTime(endDate).ToString("yyyy-MM-dd 23:59:59") + "\",\"" + tittleType + "-" + orderTypeModel.F_Name + "业务工单数\",\"\",\"" + "3" + "\"," + Qdyw + ",\"1\",\"2\")'>");
  8604. foreach (DataRow nodeRow in yibanRows)
  8605. {
  8606. yibanRowsCount += int.Parse(nodeRow["总数"].ToString());
  8607. }
  8608. StrContent.Append(yibanRowsCount.ToString());
  8609. //StrContent.Append("</td>");
  8610. StrContent.Append("</a></b></td>");
  8611. drsc["数量4"] = yibanRowsCount.ToString();
  8612. StrContent.Append(" </tr>");
  8613. dt.Rows.Add(drsc);
  8614. StrContent.Append(" <tr>");
  8615. DataRow drsd = dt.NewRow();
  8616. StrContent.Append(" <td></td>");
  8617. StrContent.Append(" <td></td>");
  8618. StrContent.Append(" <td></td>");
  8619. StrContent.Append(" <td></td>");
  8620. StrContent.Append(" <td></td>");
  8621. StrContent.Append(" <td></td>");
  8622. StrContent.Append(" <td>回访不满意</td>");
  8623. drsd["四级指标"] = "回访不满意";
  8624. DataRow[] bumanyiRows = dataContent.Select("工单类型='" + tittleType + "' and F_HOUSING='" + orderTypeModel.F_Name + "' and 处理方式='转办' and 满意度='不满意'");
  8625. int bumanyiRowsCount = 0;
  8626. //StrContent.Append(" <td>");
  8627. StrContent.Append(" <td><b style='color: black; cursor:pointer'><a onclick='OpenWorkOrderList(\"" + Convert.ToDateTime(startDate).ToString("yyyy-MM-dd 00:00:00") + " ~ " + Convert.ToDateTime(endDate).ToString("yyyy-MM-dd 23:59:59") + "\",\"" + tittleType + "-" + orderTypeModel.F_Name + "业务工单数\",\"\",\"" + "3" + "\"," + Qdyw + ",\"1\",\"3\")'>");
  8628. foreach (DataRow nodeRow in bumanyiRows)
  8629. {
  8630. bumanyiRowsCount += int.Parse(nodeRow["总数"].ToString());
  8631. }
  8632. StrContent.Append(bumanyiRowsCount.ToString());
  8633. //StrContent.Append("</td>");
  8634. StrContent.Append("</a></b></td>");
  8635. drsd["数量4"] = bumanyiRowsCount.ToString();
  8636. StrContent.Append(" </tr>");
  8637. dt.Rows.Add(drsd);
  8638. }
  8639. }
  8640. }
  8641. /// <summary>
  8642. /// 获取业务类型
  8643. /// </summary>
  8644. public List<Model.T_Wo_WorkOrderType> GetWorkTypeModelList()
  8645. {
  8646. //最终需要返回的菜单
  8647. List<Model.T_Wo_WorkOrderType> newModelList = new List<T_Wo_WorkOrderType>();
  8648. Model.PageData<Model.T_Wo_WorkOrderType> pageModel = new Model.PageData<Model.T_Wo_WorkOrderType>();
  8649. BLL.T_Wo_WorkOrderType bll = new BLL.T_Wo_WorkOrderType();
  8650. //获取业务类型列表
  8651. List<Model.T_Wo_WorkOrderType> WorkTypeModelList = bll.GetModelList("");
  8652. if (WorkTypeModelList != null && WorkTypeModelList.Count > 0)
  8653. {
  8654. //获取默认根节点
  8655. Model.T_Wo_WorkOrderType rootNode = WorkTypeModelList.FirstOrDefault(m => m.F_ParentId == 0);
  8656. //获取一级节点
  8657. List<Model.T_Wo_WorkOrderType> rootModelList = WorkTypeModelList.Where(t => t.F_ParentId == rootNode.F_WorkOrderTypeId).ToList();
  8658. if (rootModelList != null && rootModelList.Count > 0)
  8659. {
  8660. foreach (T_Wo_WorkOrderType WorkOrderTypeModel in rootModelList)
  8661. {
  8662. List<Model.T_Wo_WorkOrderType> nullModelList = new List<T_Wo_WorkOrderType>();
  8663. WorkOrderTypeModel.WorkTypeModelList = nullModelList;
  8664. newModelList.Add(GetWorkTypeModelChild(WorkOrderTypeModel, WorkOrderTypeModel, WorkTypeModelList));
  8665. }
  8666. }
  8667. }
  8668. return newModelList;
  8669. }
  8670. //获取所有子集
  8671. public Model.T_Wo_WorkOrderType GetWorkTypeModelChild(T_Wo_WorkOrderType rootNode, T_Wo_WorkOrderType WorkOrderTypeModel, List<Model.T_Wo_WorkOrderType> WorkTypeModelList)
  8672. {
  8673. //获取子集节点
  8674. List<Model.T_Wo_WorkOrderType> sonModelList = WorkTypeModelList.Where(t => t.F_ParentId == WorkOrderTypeModel.F_WorkOrderTypeId).ToList();
  8675. if (sonModelList != null && sonModelList.Count > 0)
  8676. {
  8677. foreach (T_Wo_WorkOrderType workOrderTypeModel in sonModelList)
  8678. {
  8679. //获取子子集
  8680. List<Model.T_Wo_WorkOrderType> childModelList = WorkTypeModelList.Where(t => t.F_ParentId == workOrderTypeModel.F_WorkOrderTypeId).ToList();
  8681. if (childModelList != null && childModelList.Count > 0)
  8682. {
  8683. GetWorkTypeModelChild(rootNode, workOrderTypeModel, WorkTypeModelList);
  8684. }
  8685. else
  8686. {
  8687. rootNode.WorkTypeModelList.Add(workOrderTypeModel);
  8688. }
  8689. }
  8690. }
  8691. return rootNode;
  8692. }
  8693. #endregion
  8694. #region 获取在线坐席
  8695. /// <summary>
  8696. /// 获取在线坐席
  8697. /// </summary>
  8698. /// <returns></returns>
  8699. [ActionName("GetLoginUserInfo")]
  8700. [HttpGet]
  8701. public string GetLoginUserInfo()
  8702. {
  8703. //数据结果集
  8704. ResponseData dataModel = new ResponseData();
  8705. try
  8706. {
  8707. dataModel.code = 0;
  8708. dataModel.data = recordBLL.GetLoginUserInfo();
  8709. return JsonConvert.SerializeObject(dataModel);
  8710. }
  8711. catch (Exception ex)
  8712. {
  8713. dataModel.code = 200;
  8714. dataModel.msg = ex.Message;
  8715. return JsonConvert.SerializeObject(dataModel);
  8716. }
  8717. }
  8718. #endregion
  8719. #region 获取坐席微信/微博工单数量
  8720. /// <summary>
  8721. /// 获取坐席微信/微博工单数量
  8722. /// </summary>
  8723. /// <param name="StartDate">开始日期</param>
  8724. /// <param name="EndDate">结束日期</param>
  8725. /// <returns></returns>
  8726. public int wxwbWorkOrderCount(string type, string startDate, string endDate, int wxwbtotalCount)
  8727. {
  8728. int totalCount = 0;
  8729. try
  8730. {
  8731. StringBuilder returnStr = new StringBuilder();
  8732. string wxAddUrl = "http://rexian.zzmetro.com/api/external/" + type;
  8733. string paramsStr = "begin=" + startDate + "&end=" + endDate;
  8734. string addWxResult = HttpHelper.HttpGet(wxAddUrl, paramsStr);
  8735. WXResponseResult ResultModel = JsonConvert.DeserializeObject<WXResponseResult>(addWxResult);
  8736. if (ResultModel != null)
  8737. {
  8738. if (ResultModel.service != null && ResultModel.service > 0 && ResultModel.service > wxwbtotalCount)
  8739. {
  8740. totalCount = ResultModel.service - wxwbtotalCount;
  8741. }
  8742. }
  8743. }
  8744. catch (Exception ex)
  8745. {
  8746. }
  8747. return totalCount;
  8748. }
  8749. /// <summary>
  8750. /// 获取坐席微信/微博工单数量
  8751. /// </summary>
  8752. /// <param name="StartDate">开始日期</param>
  8753. /// <param name="EndDate">结束日期</param>
  8754. /// <returns></returns>
  8755. public int WorkOrderCount(int? busType, string startDate, string endDate)
  8756. {
  8757. int totalCount = 0;
  8758. try
  8759. {
  8760. //工单数量busType=1, F_REPAIRMANID<=2是语音;busType=2, F_REPAIRMANID=3微信;busType=3, F_REPAIRMANID==4微博
  8761. totalCount = recordBLL.WorkOrderCount(busType, startDate, endDate);
  8762. StringBuilder returnStr = new StringBuilder();
  8763. string wxAddUrl = "http://rexian.zzmetro.com/api/external/wxcount";
  8764. string paramsStr = "begin=" + startDate + "&end=" + endDate;
  8765. string addWxResult = HttpHelper.HttpGet(wxAddUrl, paramsStr);
  8766. WXResponseResult ResultModel = JsonConvert.DeserializeObject<WXResponseResult>(addWxResult);
  8767. if (ResultModel != null)
  8768. {
  8769. if (ResultModel.service != null && ResultModel.service > 0 && ResultModel.service > totalCount)
  8770. {
  8771. totalCount = ResultModel.service - totalCount;
  8772. }
  8773. }
  8774. }
  8775. catch(Exception ex)
  8776. {
  8777. }
  8778. return totalCount;
  8779. }
  8780. /// <summary>
  8781. /// 获取其他坐席微信/微博工单数量
  8782. /// </summary>
  8783. /// <param name="StartDate">开始日期</param>
  8784. /// <param name="EndDate">结束日期</param>
  8785. /// <returns></returns>
  8786. public int WorkOrderOtherCount(int? busType, string startDate, string endDate)
  8787. {
  8788. int totalCount = 0;
  8789. try
  8790. {
  8791. //工单数量
  8792. int allWXCount = recordBLL.WorkOrderCount(busType, startDate, endDate);
  8793. StringBuilder returnStr = new StringBuilder();
  8794. string wxAddUrl = "http://rexian.zzmetro.com/api/external/wxcount";
  8795. // rexian.zzmetro.com
  8796. string paramsStr = "begin=" + startDate + "&end=" + endDate;
  8797. string addWxResult = HttpHelper.HttpGet(wxAddUrl, paramsStr);
  8798. WXResponseResult ResultModel = JsonConvert.DeserializeObject<WXResponseResult>(addWxResult);
  8799. if (ResultModel != null)
  8800. {
  8801. if (ResultModel.service != null && ResultModel.service > 0 && ResultModel.service > totalCount)
  8802. {
  8803. totalCount = ResultModel.service - allWXCount - allWXCount;
  8804. }
  8805. }
  8806. }
  8807. catch(Exception ex)
  8808. {
  8809. }
  8810. return totalCount;
  8811. }
  8812. #endregion
  8813. #region 其他报表 流失率
  8814. #endregion
  8815. }
  8816. }