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@@ -237,11 +237,11 @@ namespace CallCenterApi.Interface.Controllers.report
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string sqltimeCallRecords = "";
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if (stime != null && stime.Trim() != "")
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{
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- sqltimeCallRecords += " and CONVERT(varchar , TalkStartTime, 120)>=CONVERT(varchar , '" + stime.Trim() + " 00:00:01', 120) ";
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+ sqltimeCallRecords += " and CONVERT(varchar , BeginTime, 120)>=CONVERT(varchar , '" + stime.Trim() + " 00:00:01', 120) ";
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}
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if (endtime != null && endtime.Trim() != "")
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{
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- sqltimeCallRecords += " and CONVERT(varchar , TalkStartTime, 120)<=CONVERT(varchar , '" + endtime.Trim() + " 23:59:59', 120) ";
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+ sqltimeCallRecords += " and CONVERT(varchar , BeginTime, 120)<=CONVERT(varchar , '" + endtime.Trim() + " 23:59:59', 120) ";
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}
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double zong1 = 0;
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double zong2 = 0;
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@@ -280,7 +280,8 @@ namespace CallCenterApi.Interface.Controllers.report
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}
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drNew["坐席人员"] = dt.Rows[i]["F_UserName"].ToString();
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//drNew["通话总时长"] = (Convert.ToDouble(dt1.Rows[0]["sums"]) / 3600).ToString("f2");
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- drNew["通话总时长"] = (Convert.ToDouble(sumsobj) / 3600).ToString("0.0000");
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+ //drNew["通话总时长"] = (Convert.ToDouble(sumsobj) / 3600).ToString("0.0000");
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+ drNew["通话总时长"] = CallCenter.Utility.DateTimeConvert.parseTimeSeconds(Convert.ToInt32(sumsobj), 0);
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Double sums = 0;
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if (sumsobj != null && sumsobj.ToString() != "")
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{
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@@ -289,11 +290,12 @@ namespace CallCenterApi.Interface.Controllers.report
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}
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if (dt1.Rows[0]["sumshuchu"] == null || dt1.Rows[0]["sumshuchu"].ToString() == "")
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{
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- drNew["呼出通话总时长"] = "0.0000";
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+ drNew["呼出通话总时长"] = "0";
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}
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else
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{
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- drNew["呼出通话总时长"] = (Convert.ToDouble(dt1.Rows[0]["sumshuchu"]) / 3600).ToString("0.0000");
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+ //drNew["呼出通话总时长"] = (Convert.ToDouble(dt1.Rows[0]["sumshuchu"]) / 3600).ToString("0.0000");
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+ drNew["呼出通话总时长"] = CallCenter.Utility.DateTimeConvert.parseTimeSeconds(Convert.ToInt32(dt1.Rows[0]["sumshuchu"]), 0);
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}
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sumshuchu = 0;
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if (dt1.Rows[0]["sumshuchu"] != null && dt1.Rows[0]["sumshuchu"].ToString() != "")
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@@ -311,11 +313,12 @@ namespace CallCenterApi.Interface.Controllers.report
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}
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if (dt1.Rows[0]["sumshuru"] == null || dt1.Rows[0]["sumshuru"].ToString() == "")
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{
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- drNew["呼入通话总时长"] = "0.0000";
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+ drNew["呼入通话总时长"] = "0";
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}
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else
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{
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- drNew["呼入通话总时长"] = (Convert.ToDouble(dt1.Rows[0]["sumshuru"]) / 3600).ToString("0.0000");
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+ //drNew["呼入通话总时长"] = (Convert.ToDouble(dt1.Rows[0]["sumshuru"]) / 3600).ToString("0.0000");
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+ drNew["呼入通话总时长"] = CallCenter.Utility.DateTimeConvert.parseTimeSeconds(Convert.ToInt32(dt1.Rows[0]["sumshuru"]), 0);
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}
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sumshuru = 0;
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@@ -334,21 +337,27 @@ namespace CallCenterApi.Interface.Controllers.report
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}
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if (day == 0)
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{
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- drNew["平均日呼入通话时长"] = "0.0000";
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- drNew["平均日呼出通话时长"] = "0.0000";
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+ drNew["平均日呼入通话时长"] = "0";
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+ drNew["平均日呼出通话时长"] = "0";
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}
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else
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{
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- drNew["平均日呼入通话时长"] = (sumshuru / day / 3600).ToString("0.0000"); //ToString("f2")
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- drNew["平均日呼出通话时长"] = (sumshuchu / day / 3600).ToString("0.0000"); //ToString("f2")
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+ //drNew["平均日呼入通话时长"] = (sumshuru / day ).ToString("0.0000");
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+ //drNew["平均日呼出通话时长"] = (sumshuchu / day).ToString("0.0000");
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+
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+ drNew["平均日呼入通话时长"] = CallCenter.Utility.DateTimeConvert.parseTimeSeconds(Convert.ToInt32(sumshuru / day), 0);
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+ drNew["平均日呼出通话时长"] = CallCenter.Utility.DateTimeConvert.parseTimeSeconds(Convert.ToInt32(sumshuchu / day), 0);
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}
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dtNew.Rows.Add(drNew);
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}
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DataRow drzj = dtNew.NewRow();
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drzj["坐席人员"] = "总计";
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- drzj["通话总时长"] = (zong1 / 3600).ToString("0.0000");
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- drzj["呼出通话总时长"] = (zong2 / 3600).ToString("0.0000");
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+ //drzj["通话总时长"] = (zong1 / 3600).ToString("0.0000");
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+ //drzj["呼出通话总时长"] = (zong2 / 3600).ToString("0.0000");
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+
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+ drzj["通话总时长"] = CallCenter.Utility.DateTimeConvert.parseTimeSeconds(Convert.ToInt32(zong1), 0);
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+ drzj["呼出通话总时长"] = CallCenter.Utility.DateTimeConvert.parseTimeSeconds(Convert.ToInt32(zong2), 0);
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if (zong1 == 0 || zong2 == 0)
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{
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drzj["呼出通话占比"] = "0.00" + "%";
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@@ -357,7 +366,8 @@ namespace CallCenterApi.Interface.Controllers.report
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{
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drzj["呼出通话占比"] = (Convert.ToDouble(zong2 / zong1) * 100).ToString("f2") + "%";
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}
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- drzj["呼入通话总时长"] = (zong3 / 3600).ToString("0.0000");
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+ //drzj["呼入通话总时长"] = (zong3 / 3600).ToString("0.0000");
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+ drzj["呼入通话总时长"] = CallCenter.Utility.DateTimeConvert.parseTimeSeconds(Convert.ToInt32(zong3), 0);
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if (zong1 == 0 || zong3 == 0)
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{
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drzj["呼入通话占比"] = "0.00" + "%";
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@@ -368,13 +378,16 @@ namespace CallCenterApi.Interface.Controllers.report
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}
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if (day == 0)
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{
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- drzj["平均日呼入通话时长"] = "0.0000";
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- drzj["平均日呼出通话时长"] = "0.0000";
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+ drzj["平均日呼入通话时长"] = "0";
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+ drzj["平均日呼出通话时长"] = "0";
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}
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else
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{
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- drzj["平均日呼入通话时长"] = (zong3 / day / 3600).ToString("0.0000");
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- drzj["平均日呼出通话时长"] = (zong2 / day / 3600).ToString("0.0000");
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+ //drzj["平均日呼入通话时长"] = (zong3 / day / 3600).ToString("0.0000");
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+ //drzj["平均日呼出通话时长"] = (zong2 / day / 3600).ToString("0.0000");
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+
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+ drzj["平均日呼入通话时长"] = CallCenter.Utility.DateTimeConvert.parseTimeSeconds(Convert.ToInt32(zong3 / day), 0);
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+ drzj["平均日呼出通话时长"] = CallCenter.Utility.DateTimeConvert.parseTimeSeconds(Convert.ToInt32(zong2 / day), 0);
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}
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dtNew.Rows.Add(drzj);
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return dtNew;
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