|
|
@@ -396,7 +396,7 @@ namespace CallCenterApi.Interface.Controllers.tel
|
|
396
|
396
|
#endregion
|
|
397
|
397
|
|
|
398
|
398
|
#region 服务水平
|
|
399
|
|
- string sql1 = "select isnull(SUM(case when RingLongTime<=20 and Callstate='1' then 1 else 0 end),0) as InTime,isnull(SUM(case when RingLongTime>20 and Callstate='1' then 1 else 0 end),0) as Delay,isnull(SUM(case when Callstate='1' then 1 else 0 end),0) as total from T_Call_CallRecords where BeginTime BETWEEN '" + starttime + "' AND '" + endtime + "'";
|
|
|
399
|
+ string sql1 = "select isnull(SUM(case when RingLongTime<=20 and Callstate='1' then 1 else 0 end),0) as InTime,isnull(SUM(case when RingLongTime>20 and Callstate='1' then 1 else 0 end),0) as Delay,isnull(SUM(case when Callstate='1' then 1 else 0 end),0) as total from T_Call_CallRecords where calltype=0 and BeginTime BETWEEN '" + starttime + "' AND '" + endtime + "'";
|
|
400
|
400
|
DataRow dr1 = dtnew.NewRow();
|
|
401
|
401
|
DataSet ds1 = DbHelperSQL.Query(sql1);
|
|
402
|
402
|
if (ds1 != null && ds1.Tables.Count > 0)
|