工单模块修改

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/tel/CallInScreenController.cs

@@ -242,7 +242,7 @@ namespace CallCenterApi.Interface.Controllers.tel
                         int pagesize = 10;
                         //除管理员外，各坐席只能看到自己的
                         if (ua.F_RoleId != 17)
-                            sql += " and CreateUserID = '" + userId + "'";
+                            sql += " and UserId = '" + userId + "'";
 
                         if (strcalltype.Trim() != "" && strcalltype != "undefined")
                         {
@@ -522,8 +522,8 @@ namespace CallCenterApi.Interface.Controllers.tel
                         int gdly = RequestString.GetFormInt("gdlx", 0);
                         //工单类型
                         int gdlx = RequestString.GetFormInt("gdlx", 0);
-                        //工单状态
-                        int gdzt = RequestString.GetFormInt("gdzt", 0);
+                        //工单状态  471 默认未处理
+                        int gdzt = RequestString.GetFormInt("gdzt", 471);
                         //反馈内容
                         string fkcont = RequestString.GetFormString("fkcont");
                         //快递信息
@@ -556,7 +556,21 @@ namespace CallCenterApi.Interface.Controllers.tel
                         //备注三
                         model.City = note3;
                         //默认为未处理
-                        model.State = 0;
+                        int gdstate = 0;
+                        string dep = DbHelperSQL.GetSingle("select F_ZXZName from [dbo].[T_Sys_SeatGroup],T_Sys_UserAccount where T_Sys_UserAccount.F_SeartGroupID =[dbo].[T_Sys_SeatGroup].F_ZXZID and F_UserCode ='" + ua.F_UserCode + "' ").ToString();
+                        if (dep == "市场组")
+                        {
+                            if (string.IsNullOrEmpty(fkcont.Trim()))
+                                gdstate = 1;
+                        }
+                        else
+                        {
+                            if (gdzt != 471)
+                                gdstate = 1;
+                        }
+                        model.State = gdstate;
+                        if (gdstate == 1)//如果直接为已处理 需要将lastdealuser改为当前坐席
+                            model.LastDealUser = ua.F_UserCode;
                         model.IsDel = 0;
                         model.IsReturn = 0;
                         model.IsReturnBak = 0;
@@ -565,6 +579,7 @@ namespace CallCenterApi.Interface.Controllers.tel
                         model.IsTimeOut = 0;
                         model.IsUserSend = 0;
                         model.IsAdminSend = 0;
+
                         ////原——将新增的工单插入待指派表中
                         //Model.T_Wo_WorkOrderTimeOut to = new BLL.T_Wo_WorkOrderTimeOut().GetModel(gdlx);
                         //if (to != null)