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@@ -20,9 +20,110 @@ namespace CallCenterApi.Interface.Controllers.workorder
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/// <returns></returns>
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public ActionResult GetListAll()
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{
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- //ActionResult res = NoToken("未知错误,请重新登录");
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- //if (Request.IsAuthenticated)
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+ ////ActionResult res = NoToken("未知错误,请重新登录");
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+ ////if (Request.IsAuthenticated)
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+ ////{
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+ //string sql = " and isdel=0 ";
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+ //DataTable dt = new DataTable();
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+
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+ //string strorderid = HttpUtility.UrlDecode(RequestString.GetQueryString("orderid"));
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+ //string strstate = HttpUtility.UrlDecode(RequestString.GetQueryString("state"));
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+ //string strtype = HttpUtility.UrlDecode(RequestString.GetQueryString("type"));
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+ //string strkey = HttpUtility.UrlDecode(RequestString.GetQueryString("key"));
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+ //string strtel = HttpUtility.UrlDecode(RequestString.GetQueryString("tel"));
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+ //string strname = HttpUtility.UrlDecode(RequestString.GetQueryString("name"));
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+ //string strcode = HttpUtility.UrlDecode(RequestString.GetQueryString("code"));
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+ //string strstarttime = HttpUtility.UrlDecode(RequestString.GetQueryString("starttime"));
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+ //string strendtime = HttpUtility.UrlDecode(RequestString.GetQueryString("endtime"));
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+
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+ //string strpageindex = RequestString.GetQueryString("page");
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+ //int pageindex = 1;
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+ //string strpagesize = RequestString.GetQueryString("pagesize");
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+ //int pagesize = 10;
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+
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+ //if (strorderid.Trim() != "" && strorderid != "undefined")
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+ //{
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+ // sql += " and WorkOrderID like '%" + strorderid.Trim() + "%' ";
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+ //}
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+ //if (strstate.Trim() != "" && strstate != "undefined")
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+ //{
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+ // sql += " and State = '" + strstate.Trim() + "' ";
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+ //}
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+ //if (strtype.Trim() != "" && strtype != "undefined")
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+ //{
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+ // sql += " and Type = '" + strtype.Trim() + "' ";
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+ //}
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+ //if (strkey.Trim() != "" && strkey != "undefined")
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+ //{
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+ // sql += " and Detail like '%" + strkey.Trim() + "%' ";
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+ //}
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+ //if (strcode.Trim() != "" && strcode != "undefined")
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+ //{
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+ // sql += " and CreateUser = '" + strcode.Trim() + "' ";
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+ //}
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+ //if (strname.Trim() != "" && strname != "undefined")
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+ //{
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+ // sql += " and Customer like '%" + strname.Trim() + "%' ";
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+ //}
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+ //if (strtel.Trim() != "" && strtel != "undefined")
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+ //{
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+ // sql += " and CustomerTel like '%" + strtel + "%' ";
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+ //}
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+ //if (strstarttime.Trim() != "" && strstarttime != "undefined")
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//{
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+ // sql += " and datediff(day,CreateTime,'" + strstarttime + "')<=0 ";
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+ //}
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+ //if (strendtime.Trim() != "" && strendtime != "undefined")
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+ //{
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+ // sql += " and datediff(day,CreateTime,'" + strendtime + "')>=0 ";
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+ //}
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+
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+ //if (strpageindex.Trim() != "")
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+ //{
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+ // pageindex = Convert.ToInt32(strpageindex);
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+ //}
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+
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+ //if (strpagesize.Trim() != "")
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+ //{
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+ // pagesize = Convert.ToInt32(strpagesize);
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+ //}
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+ //int recordCount = 0;
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+ //dt = BLL.PagerBLL.GetListPager(
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+ // "T_Wo_WorkOrder",
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+ // "T_Wo_WorkOrder.ID",
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+ // "*,dbo.GetGDLXName(TypeClass) as TypeClassName,dbo.GetUserName(CreateUser) as CreateUserName, dbo.GetDeptName(ResponDept) as ResponDeptName,dbo.GetUserName(ResponUser) as ResponUserName,convert(decimal(18,2),DATEDIFF(minute, CreateTime, ISNULL(LastDealTime, GETDATE()))/60.00) as totalhour",
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+ // sql,
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+ // "ORDER BY T_Wo_WorkOrder.ID desc",
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+ // pagesize,
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+ // pageindex,
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+ // true,
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+ // out recordCount);
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+ //dt.Columns.Add("CLDeptName", typeof(String));
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+ //dt.Columns.Add("CLUserName", typeof(String));
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+ //foreach (DataRow dr in dt.Rows)
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+ //{
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+ // string sqlitem = "select top 1 dbo.GetUserName(ToUser) as ToUserName, dbo.GetDeptName(ToDept) as ToDeptName from T_Wo_WorkOrderItem where WorkOrderID ='" + dr["WorkOrderID"].ToString() + "' and IsDel=0 and Type=1 order by ID desc";
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+ // var item = DbHelperSQL.Query(sqlitem).Tables[0];
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+ // if (item.Rows.Count > 0)
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+ // {
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+ // dr["CLUserName"] = item.Rows[0]["ToUserName"].ToString();
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+ // dr["CLDeptName"] = item.Rows[0]["ToDeptName"].ToString();
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+ // }
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+ //}
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+
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+ //var obj = new
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+ //{
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+ // state = "success",
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+ // message = "成功",
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+ // rows = dt,
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+ // total = recordCount
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+ //};
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+
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+ //return Content(obj.ToJson());
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+
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+ ////}
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+ ////return res;
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+
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string sql = " and isdel=0 ";
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DataTable dt = new DataTable();
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@@ -30,9 +131,12 @@ namespace CallCenterApi.Interface.Controllers.workorder
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string strstate = HttpUtility.UrlDecode(RequestString.GetQueryString("state"));
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string strtype = HttpUtility.UrlDecode(RequestString.GetQueryString("type"));
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string strkey = HttpUtility.UrlDecode(RequestString.GetQueryString("key"));
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+ //来电号码
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string strtel = HttpUtility.UrlDecode(RequestString.GetQueryString("tel"));
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string strname = HttpUtility.UrlDecode(RequestString.GetQueryString("name"));
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+ //坐席工号
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string strcode = HttpUtility.UrlDecode(RequestString.GetQueryString("code"));
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+ //起止时间
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string strstarttime = HttpUtility.UrlDecode(RequestString.GetQueryString("starttime"));
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string strendtime = HttpUtility.UrlDecode(RequestString.GetQueryString("endtime"));
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@@ -41,6 +145,17 @@ namespace CallCenterApi.Interface.Controllers.workorder
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string strpagesize = RequestString.GetQueryString("pagesize");
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int pagesize = 10;
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+ //if (Request.IsAuthenticated)
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+ //{
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+ // int userId = CurrentUser.UserData.F_UserId;
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+ // if (userId != 0)
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+ // {
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+ // Model.T_Sys_UserAccount ua = new BLL.T_Sys_UserAccount().GetModel(userId);
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+ // if (ua != null)
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+ // { }
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+ // }
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+ //}
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+
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if (strorderid.Trim() != "" && strorderid != "undefined")
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{
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sql += " and WorkOrderID like '%" + strorderid.Trim() + "%' ";
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@@ -91,7 +206,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
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dt = BLL.PagerBLL.GetListPager(
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"T_Wo_WorkOrder",
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"T_Wo_WorkOrder.ID",
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- "*,dbo.GetDictionaryName(TypeClass) as TypeClassName,dbo.GetUserName(CreateUser) as CreateUserName, dbo.GetDeptName(ResponDept) as ResponDeptName,dbo.GetUserName(ResponUser) as ResponUserName,convert(decimal(18,2),DATEDIFF(minute, CreateTime, ISNULL(LastDealTime, GETDATE()))/60.00) as totalhour",
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+ "*,dbo.GetGDLXName(TypeClass) as TypeClassName,dbo.GetUserName(CreateUser) as CreateUserName, dbo.GetDeptName(ResponDept) as ResponDeptName,dbo.GetUserName(ResponUser) as ResponUserName,convert(decimal(18,2),DATEDIFF(minute, CreateTime, ISNULL(LastDealTime, GETDATE()))/60.00) as totalhour",
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sql,
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"ORDER BY T_Wo_WorkOrder.ID desc",
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pagesize,
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@@ -120,9 +235,6 @@ namespace CallCenterApi.Interface.Controllers.workorder
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};
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return Content(obj.ToJson());
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-
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- //}
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- //return res;
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}
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/// <summary>
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@@ -226,9 +338,9 @@ namespace CallCenterApi.Interface.Controllers.workorder
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if (ua.F_RoleId != 17)//管理员
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{
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if (gdstate == 0)//未处理
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- sql += " and CreateUserID = " + uid + "";
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+ sql += " and CreateUserID = '" + uid + "'";
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else
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- sql += " and LastDealUser = " + uid + "";
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+ sql += " and LastDealUser = '" + uid + "'";
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}
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if (strpageindex.Trim() != "")
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@@ -273,6 +385,127 @@ namespace CallCenterApi.Interface.Controllers.workorder
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return res;
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}
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+ #region 20170129 新可催办工单列表
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+ /// <summary>
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+ ///
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+ /// </summary>
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+ /// <returns></returns>
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+ public ActionResult GetNotDoneWorkList()
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+ {
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+ ActionResult res = NoToken("未知错误,请重新登录");
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+ if (Request.IsAuthenticated)
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+ {
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+ string sql = " and isdel=0 ";
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+ DataTable dt = new DataTable();
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+
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+ int userId = CurrentUser.UserData.F_UserId;
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+ if (userId != 0)
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+ {
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+ Model.T_Sys_UserAccount ua = new BLL.T_Sys_UserAccount().GetModel(userId);
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+ if (ua != null)
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+ {
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+ //工单状态
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+ string strltype = HttpUtility.UrlDecode(RequestString.GetFormString("ltype"));
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+ //工单来源
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+ string strtype = HttpUtility.UrlDecode(RequestString.GetFormString("type"));
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+ //工单类型
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+ string strtypeclass = HttpUtility.UrlDecode(RequestString.GetFormString("typeclass"));
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+ //工单起止时间
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+ string strstarttime = HttpUtility.UrlDecode(RequestString.GetFormString("starttime"));
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+ string strendtime = HttpUtility.UrlDecode(RequestString.GetFormString("endtime"));
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+ //客户分类
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+ string lddep = HttpUtility.UrlDecode(RequestString.GetFormString("lddep"));
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+ //坐席
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+ int uid = RequestString.GetFormInt("userid", 0);
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+ string strpageindex = RequestString.GetQueryString("page");
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+ int pageindex = 1;
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+ string strpagesize = RequestString.GetQueryString("pagesize");
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+ int pagesize = 10;
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+
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+ //int gdstate = 0;
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+ //if (strltype.Trim() != "" && strltype != "undefined")
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+ //{
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+ // sql += " and State = " + strltype.Trim() + " ";
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+ // Model.T_Sys_DictionaryValue gdstatemodel = new BLL.T_Sys_DictionaryValue().GetModel(int.Parse(strltype));
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+ // if (gdstatemodel != null)
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+ // {
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+ // string gdname = gdstatemodel.F_Name;
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+ // if (gdname == "已处理")
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+ // gdstate = 1;
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+ // }
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+ //}
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+ if (strtype.Trim() != "" && strtype != "undefined")
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+ {
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+ sql += " and Type = '" + strtype.Trim() + "' ";
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+ }
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+ if (strtypeclass.Trim() != "" && strtypeclass != "undefined")
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+ {
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+ sql += " and TypeClass = '" + strtype.Trim() + "' ";
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+ }
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+ if (lddep.Trim() != "" && lddep != "undefined")
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+ {
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+ sql += " and Customer = '" + lddep.Trim() + "' ";
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+ }
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+ if (strstarttime.Trim() != "" && strstarttime != "undefined")
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+ {
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+ sql += " and datediff(day,CreateTime,'" + strstarttime + "')<=0 ";
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+ }
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+ if (strendtime.Trim() != "" && strendtime != "undefined")
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+ {
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+ sql += " and datediff(day,CreateTime,'" + strendtime + "')>=0 ";
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+ }
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+ //if (ua.F_RoleId != 17)//管理员
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+ //{
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+ // if (gdstate == 0)//未处理
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+ // sql += " and CreateUserID = '" + uid + "'";
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+ // else
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+ // sql += " and LastDealUser = '" + uid + "'";
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+ //}
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+
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+ if (strpageindex.Trim() != "")
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+ {
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+ pageindex = Convert.ToInt32(strpageindex);
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+ }
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+
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+ if (strpagesize.Trim() != "")
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+ {
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+ pagesize = Convert.ToInt32(strpagesize);
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+ }
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+ //int recordCount = 0;
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+ //dt = BLL.PagerBLL.GetListPager(
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+ // "T_Wo_WorkOrder",
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+ // "T_Wo_WorkOrder.ID",
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478
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+ // "*,dbo.GetGDLXName(TypeClass) as TypeClassName,dbo.GetUserName(CreateUser) as CreateUserName, dbo.GetDeptName(ResponDept) as ResponDeptName,dbo.GetUserName(ResponUser) as ResponUserName,convert(decimal(18,2),DATEDIFF(minute, CreateTime, ISNULL(LastDealTime, GETDATE()))/60.00) as totalhour",
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479
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+ // sql,
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480
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+ // "ORDER BY T_Wo_WorkOrder.ID desc",
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481
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+ // pagesize,
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+ // pageindex,
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+ // true,
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484
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+ // out recordCount);
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485
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+ //dt.Columns.Add("CBCount", typeof(int));
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486
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+ //foreach (DataRow dr in dt.Rows)
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+ //{
|
|
|
488
|
+ // var list = new BLL.T_Wo_WorkOrderItem().GetList(" WorkOrderID='" + dr["WorkOrderID"].ToString() + "' and IsDel=0 and Type=2 and ','+ToUser+',' like ',%" + ua.F_UserCode + "%,' ").Tables[0];
|
|
|
489
|
+ // dr["CBCount"] = list.Rows.Count;
|
|
|
490
|
+ //}
|
|
|
491
|
+ dt = DbHelperSQL.Query("select * from T_Wo_WorkOrder where createuser in (select u.F_UserCode from[dbo].[T_Sys_UserAccount] u,[dbo].[T_Sys_Department] d where u.F_DeptId = d.F_DeptId and d.F_DeptName = '客服部') and State = 0 " + sql + "union all select* from T_Wo_WorkOrder where createuser in (select u.F_UserCode from[dbo].[T_Sys_UserAccount] u,[dbo].[T_Sys_Department] d where u.F_DeptId=d.F_DeptId and d.F_DeptName='市场部') and Detail<>null" + sql).Tables[0];
|
|
|
492
|
+
|
|
|
493
|
+ var obj = new
|
|
|
494
|
+ {
|
|
|
495
|
+ state = "success",
|
|
|
496
|
+ message = "成功",
|
|
|
497
|
+ rows = dt,
|
|
|
498
|
+ total = dt.Rows.Count
|
|
|
499
|
+ };
|
|
|
500
|
+
|
|
|
501
|
+ res = Content(obj.ToJson());
|
|
|
502
|
+ }
|
|
|
503
|
+ }
|
|
|
504
|
+ }
|
|
|
505
|
+ return res;
|
|
|
506
|
+ }
|
|
|
507
|
+ #endregion
|
|
|
508
|
+
|
|
276
|
509
|
/// <summary>
|
|
277
|
510
|
/// 获取可催办工单列表
|
|
278
|
511
|
/// </summary>
|