除报表及坐席组上传代码

codegit/CallCenterApi/CallCenterApi.BLL/T_Cus_CustomerBase.cs

@@ -70,9 +70,17 @@ namespace CallCenterApi.BLL
         /// </summary>
         public CallCenterApi.Model.T_Cus_CustomerBase GetModel(int F_CustomerId)
         {
-
             return dal.GetModel(F_CustomerId);
         }
+        /// <summary>
+        /// 通过电话号码获取客户信息
+        /// </summary>
+        /// <param name="F_Mobile"></param>
+        /// <returns></returns>
+        public CallCenterApi.Model.T_Cus_CustomerBase GetModel(string F_Mobile)
+        {
+            return dal.GetModel(F_Mobile);
+        }
 
         /// <summary>
         /// 获得数据列表
@@ -141,6 +149,23 @@ namespace CallCenterApi.BLL
             return dal.GetListByPage(strWhere, orderby, startIndex, endIndex);
         }
         /// <summary>
+        /// 获取来电单位
+        /// </summary>
+        /// <returns>单位列表</returns>
+        public List<string> GetLDdep()
+        {
+            return dal.GetLDdep();
+        }
+        /// <summary>
+        /// 判断来电单位是否存在
+        /// </summary>
+        /// <returns></returns>
+        public bool LDdepExist(string lddep)
+        {
+            return dal.LDdepExist(lddep);
+        }
+
+        /// <summary>
         /// 分页获取数据列表
         /// </summary>
         //public DataSet GetList(int PageSize,int PageIndex,string strWhere)

codegit/CallCenterApi/CallCenterApi.DAL/T_Cus_CustomerBase.cs

@@ -207,6 +207,54 @@ namespace CallCenterApi.DAL
             }
         }
         /// <summary>
+        /// 判断来电单位是否存在
+        /// </summary>
+        /// <returns></returns>
+        public bool LDdepExist(string lddep)
+        {
+            bool lddepexists = false;
+            List<string> dep = null;
+            string str = "select distinct F_CustomerIndustry from T_Cus_CustomerBase";
+            DataSet ds = DbHelperSQL.Query(str);
+            if (ds != null && ds.Tables[0].Rows.Count > 0)
+            {
+                foreach (DataRow dr in ds.Tables[0].Rows)
+                {
+                    if (!string.IsNullOrEmpty(dr[0].ToString()))
+                    {
+                        dep.Add(dr[0].ToString());
+                    }
+                }
+                if (dep.Contains(lddep))
+                    lddepexists = true;
+            }
+            
+            return lddepexists;
+        }
+
+        /// <summary>
+        /// 获取来电单位
+        /// </summary>
+        /// <returns></returns>
+        public List<string> GetLDdep()
+        {
+            List<string> lddep = null;
+            string str = "select F_CustomerIndustry from T_Cus_CustomerBase group by F_CustomerIndustry";
+            DataSet ds = DbHelperSQL.Query(str);
+            if (ds != null && ds.Tables[0].Rows.Count > 0)
+            {
+                foreach (DataRow dr in ds.Tables[0].Rows)
+                {
+                    if (!string.IsNullOrEmpty(dr[0].ToString()))
+                    {
+                        lddep.Add(dr[0].ToString());
+                    }
+                }
+            }
+            return lddep;
+        }
+
+        /// <summary>
         /// 更新一条数据
         /// </summary>
         public bool Update(CallCenterApi.Model.T_Cus_CustomerBase model)
@@ -511,6 +559,34 @@ namespace CallCenterApi.DAL
             }
         }
 
+        /// <summary>
+        /// 通过电话获得客户实体
+        /// </summary>
+        /// <param name="F_Mobile">电话号码</param>
+        /// <returns></returns>
+        public CallCenterApi.Model.T_Cus_CustomerBase GetModel(string F_Mobile)
+        {
+
+            StringBuilder strSql = new StringBuilder();
+            strSql.Append("select top 1 * from T_Cus_CustomerBase ");
+            strSql.Append(" where F_Mobile=@F_Mobile");
+            SqlParameter[] parameters = {
+                    new SqlParameter("@F_Mobile", SqlDbType.NVarChar,200)
+            };
+            parameters[0].Value = F_Mobile;
+
+            CallCenterApi.Model.T_Cus_CustomerBase model = new CallCenterApi.Model.T_Cus_CustomerBase();
+            DataSet ds = DbHelperSQL.Query(strSql.ToString(), parameters);
+            if (ds.Tables[0].Rows.Count > 0)
+            {
+                return DataRowToModel(ds.Tables[0].Rows[0]);
+            }
+            else
+            {
+                return null;
+            }
+        }
+
 
         /// <summary>
         /// 得到一个对象实体

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/customer/CustomerController.cs

@@ -9,6 +9,10 @@ using System.Data;
 using CallCenter.Utility;
 using CallCenterApi.Common;
 using CallCenterApi.DB;
+using System.IO;
+using NPOI.XSSF.UserModel;
+using NPOI.HSSF.UserModel;
+using NPOI.SS.UserModel;
 
 namespace CallCenterApi.Interface.Controllers.customer
 {
@@ -27,63 +31,63 @@ namespace CallCenterApi.Interface.Controllers.customer
                 string sql = " and F_DeleteFlag=0";
                 DataTable dt = new DataTable();
 
-                    string strname = HttpUtility.UrlDecode(RequestString.GetQueryString("name"));
-                    string strtel = HttpUtility.UrlDecode(RequestString.GetQueryString("tel"));
-                    string strstarttime = HttpUtility.UrlDecode(RequestString.GetQueryString("starttime"));
-                    string strendtime = HttpUtility.UrlDecode(RequestString.GetQueryString("endtime"));
+                string strname = HttpUtility.UrlDecode(RequestString.GetQueryString("name"));
+                string strtel = HttpUtility.UrlDecode(RequestString.GetQueryString("tel"));
+                string strstarttime = HttpUtility.UrlDecode(RequestString.GetQueryString("starttime"));
+                string strendtime = HttpUtility.UrlDecode(RequestString.GetQueryString("endtime"));
 
-                    string strpageindex = RequestString.GetQueryString("page");
-                    int pageindex = 1;
-                    string strpagesize = RequestString.GetQueryString("pagesize");
-                    int pagesize = 10;
+                string strpageindex = RequestString.GetQueryString("page");
+                int pageindex = 1;
+                string strpagesize = RequestString.GetQueryString("pagesize");
+                int pagesize = 10;
 
-                    if (strname.Trim() != "" && strname != "undefined")
-                    {
-                        sql += " and F_CustomerName like '%" + strname.Trim() + "%' ";
-                    }
-                    if (strtel.Trim() != "" && strtel != "undefined")
-                    {
-                        sql += " and (F_Telephone like '%" + strtel + "%' or F_Mobile like '%" + strtel + "%' or F_ChargeTelephone like '%" + strtel + "%') ";
-                    }
-                    if (strstarttime.Trim() != "" && strstarttime != "undefined")
-                    {
-                        sql += " and datediff(day,F_CreatedOn,'" + strstarttime + "')<=0 ";
-                    }
-                    if (strendtime.Trim() != "" && strendtime != "undefined")
-                    {
-                        sql += " and datediff(day,F_CreatedOn,'" + strendtime + "')>=0   ";
-                    }
+                if (strname.Trim() != "" && strname != "undefined")
+                {
+                    sql += " and F_CustomerName like '%" + strname.Trim() + "%' ";
+                }
+                if (strtel.Trim() != "" && strtel != "undefined")
+                {
+                    sql += " and (F_Telephone like '%" + strtel + "%' or F_Mobile like '%" + strtel + "%' or F_ChargeTelephone like '%" + strtel + "%') ";
+                }
+                if (strstarttime.Trim() != "" && strstarttime != "undefined")
+                {
+                    sql += " and datediff(day,F_CreatedOn,'" + strstarttime + "')<=0 ";
+                }
+                if (strendtime.Trim() != "" && strendtime != "undefined")
+                {
+                    sql += " and datediff(day,F_CreatedOn,'" + strendtime + "')>=0   ";
+                }
 
-                    if (strpageindex.Trim() != "")
-                    {
-                        pageindex = Convert.ToInt32(strpageindex);
-                    }
+                if (strpageindex.Trim() != "")
+                {
+                    pageindex = Convert.ToInt32(strpageindex);
+                }
 
-                    if (strpagesize.Trim() != "")
-                    {
-                        pagesize = Convert.ToInt32(strpagesize);
-                    }
-                    int recordCount = 0;
-                    dt = BLL.PagerBLL.GetListPager(
-                        "T_Cus_CustomerBase",
-                        "F_CustomerId",
-                        "*",
-                        sql,
-                        "ORDER BY F_CustomerId desc",
-                        pagesize,
-                        pageindex,
-                        true,
-                        out recordCount);
-
-                    var obj = new
-                    {
-                        state = "success",
-                        message = "成功",
-                        rows = dt,
-                        total = recordCount
-                    };
+                if (strpagesize.Trim() != "")
+                {
+                    pagesize = Convert.ToInt32(strpagesize);
+                }
+                int recordCount = 0;
+                dt = BLL.PagerBLL.GetListPager(
+                    "T_Cus_CustomerBase",
+                    "F_CustomerId",
+                    "*",
+                    sql,
+                    "ORDER BY F_CustomerId desc",
+                    pagesize,
+                    pageindex,
+                    true,
+                    out recordCount);
+
+                var obj = new
+                {
+                    state = "success",
+                    message = "成功",
+                    rows = dt,
+                    total = recordCount
+                };
 
-                    res = Content(obj.ToJson());
+                res = Content(obj.ToJson());
 
             }
             return res;
@@ -99,27 +103,57 @@ namespace CallCenterApi.Interface.Controllers.customer
             if (Request.IsAuthenticated)
             {
 
-                    int cid = Utils.StrToInt(RequestString.GetQueryString("cid"), 0);
-                    if (cid != 0)
+                int cid = Utils.StrToInt(RequestString.GetQueryString("cid"), 0);
+                if (cid != 0)
+                {
+                    Model.T_Cus_CustomerBase userModel = new BLL.T_Cus_CustomerBase().GetModel(cid);
+                    if (userModel != null)
                     {
-                        Model.T_Cus_CustomerBase userModel = new BLL.T_Cus_CustomerBase().GetModel(cid);
-                        if (userModel != null)
-                        {
-                            res = Success("获取成功", userModel);
-                        }
-                        else
-                        {
-                            res = Error("获取失败");
-                        }
+                        res = Success("获取成功", userModel);
                     }
                     else
                     {
-                        res = Error("参数传输失败");
+                        res = Error("获取失败");
                     }
+                }
+                else
+                {
+                    res = Error("参数传输失败");
+                }
 
             }
             return res;
         }
+        /// <summary>
+        /// 通过来电号码获取来电弹屏左侧客户信息
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult GetCustomerByTel()
+        {
+            ActionResult res = NoToken("未知错误，请重新登录");
+            if (Request.IsAuthenticated)
+            {
+
+                string tel = RequestString.GetQueryString("tel");
+                if (!string.IsNullOrEmpty(tel))
+                {
+                    Model.T_Cus_CustomerBase userModel = new BLL.T_Cus_CustomerBase().GetModel(tel);
+                    if (userModel != null)
+                    {
+                        res = Success("获取成功", userModel);
+                    }
+                    else
+                    {
+                        res = Error("获取失败");
+                    }
+                }
+                else
+                {
+                    res = Error("参数传输失败");
+                }
+            }
+            return res;
+        }
 
         /// <summary>
         /// 添加/修改客户信息
@@ -130,72 +164,66 @@ namespace CallCenterApi.Interface.Controllers.customer
             ActionResult res = NoToken("未知错误，请重新登录");
             if (Request.IsAuthenticated)
             {
+                int userId = CurrentUser.UserData.F_UserId;
+                if (userId != 0)
+                {
+                    //联系人
+                    string name = RequestString.GetFormString("name");
+                    string province = RequestString.GetFormString("province");
+                    //客户名称
+                    string customerindustry = RequestString.GetFormString("customerindustry");
+                    string mobile = RequestString.GetFormString("mobile");
+                    //获取当前表格选择的客户
+                    int cid = Utils.StrToInt(RequestString.GetFormString("cid"), 0);
 
-                    int userId = CurrentUser.UserData.F_UserId;
-                    if (userId != 0)
+                    Model.T_Cus_CustomerBase model = new Model.T_Cus_CustomerBase();
+                    BLL.T_Cus_CustomerBase bll = new BLL.T_Cus_CustomerBase();
+                    //添加或修改时要根据电话判断是否已有记录
+                    if (cid == 0)
                     {
-                        string name = RequestString.GetFormString("name");
-                        string code = RequestString.GetFormString("code");
-                        string ename = RequestString.GetFormString("ename");
-                        string mobile = RequestString.GetFormString("mobile");
-                        string telphone = RequestString.GetFormString("telphone");
-                        string chargetelephone = RequestString.GetFormString("chargetelephone");
-
-                        int cid = Utils.StrToInt(RequestString.GetFormString("cid"), 0);
-
+                        model.F_CustomerName = name;
+                        model.F_Province = province;
+                        model.F_CustomerIndustry = customerindustry;
+                        model.F_Mobile = mobile;
 
-                        Model.T_Cus_CustomerBase model = new Model.T_Cus_CustomerBase();
-                        BLL.T_Cus_CustomerBase bll = new BLL.T_Cus_CustomerBase();
-                        if (cid == 0)
+                        model.F_CreateBy = userId;
+                        model.F_CreatedOn = DateTime.Now;
+                        model.F_DeleteFlag = 0;
+                        int n = bll.Add(model);
+                        if (n > 0)
+                        {
+                            res = Success("新增成功！", n);
+                        }
+                        else
+                        {
+                            res = Error("新增失败！");
+                        }
+                    }
+                    else
+                    {
+                        model = bll.GetModel(cid);
+                        if (model != null)
                         {
                             model.F_CustomerName = name;
-                            model.F_CustomerCode = code;
-                            model.F_CustomerEName = ename;
+                            model.F_Province = province;
+                            model.F_CustomerIndustry = customerindustry;
                             model.F_Mobile = mobile;
-                            model.F_Telephone = telphone;
-                            model.F_ChargeTelephone = chargetelephone;
-
-                            model.F_CreateBy = userId;
-                            model.F_CreatedOn = DateTime.Now;
-                            model.F_DeleteFlag = 0;
-                            int n = bll.Add(model);
-                            if (n > 0)
+                            if (bll.Update(model))
                             {
-                                res = Success("新增成功！", n);
+                                res = Success("修改成功！");
                             }
                             else
                             {
-                                res = Error("新增失败！");
-                            }
-                        }
-                        else
-                        {
-                            model = bll.GetModel(cid);
-                            if (model != null)
-                            {
-                                model.F_CustomerName = name;
-                                model.F_CustomerCode = code;
-                                model.F_CustomerEName = ename;
-                                model.F_Mobile = mobile;
-                                model.F_Telephone = telphone;
-                                model.F_ChargeTelephone = chargetelephone;
-                                if (bll.Update(model))
-                                {
-                                    res = Success("修改成功！");
-                                }
-                                else
-                                {
-                                    res = Error("修改失败！");
-                                }
+                                res = Error("修改失败！");
                             }
                         }
                     }
+                }
 
             }
             return res;
         }
 
-
         /// <summary>
         /// 删除客户
         /// </summary>
@@ -207,37 +235,193 @@ namespace CallCenterApi.Interface.Controllers.customer
             if (Request.IsAuthenticated)
             {
 
-                    if (ids != null && ids.Length > 0)
+                if (ids != null && ids.Length > 0)
+                {
+                    string idd = " ";
+                    foreach (string str in ids)
+                    {
+                        idd += str + ",";
+                    }
+                    //string state = RequestString.GetQueryString("state");
+
+                    string sql = "update T_Cus_CustomerBase set F_DeleteFlag=1 where F_CustomerId in(" + idd.TrimEnd(',') + ")";
+                    if (!string.IsNullOrEmpty(idd.Trim()))
                     {
-                        string idd = " ";
-                        foreach (string str in ids)
+                        if (DbHelperSQL.ExecuteSql(sql) > 0)
                         {
-                            idd += str + ",";
+                            res = Success("设置成功");
                         }
-                        //string state = RequestString.GetQueryString("state");
+                        else
+                        {
+                            res = Error("设置失败");
+                        }
+                    }
+                    else
+                    {
+                        res = Error("请选择用户");
+                    }
+                }
+                else
+                {
+                    res = Error("获取参数失败");
+                }
 
-                        string sql = "update T_Cus_CustomerBase set F_DeleteFlag=1 where F_CustomerId in(" + idd.TrimEnd(',') + ")";
-                        if (!string.IsNullOrEmpty(idd.Trim()))
+            }
+            return res;
+        }
+        /// <summary>
+        /// 绑定来电单位
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult BindLDdep()
+        {
+            ActionResult res = NoToken("未知错误，请重新登录");
+            if (Request.IsAuthenticated)
+            {
+                List<string> lddep = new BLL.T_Cus_CustomerBase().GetLDdep();
+                if (lddep != null && lddep.Count > 0)
+                {
+                    res = Success("获取成功", lddep);
+                }
+                else
+                {
+                    res = Error("获取失败");
+                }
+            }
+            return res;
+        }
+        /// <summary>
+        /// 判断来电单位是否存在。不存在才可以
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult LDdepExist()
+        {
+            ActionResult res = NoToken("未知错误，请重新登录");
+            if (Request.IsAuthenticated)
+            {
+                string lddep = RequestString.GetQueryString("lddep");
+                if (!string.IsNullOrEmpty(lddep))
+                {
+                    bool lddepexists = new BLL.T_Cus_CustomerBase().LDdepExist(lddep);
+                    if (lddepexists)
+                    {
+                        res = Success("获取成功");
+                    }
+                    else
+                    {
+                        res = Error("获取失败");
+                    }
+                }
+                else
+                {
+                    res = Error("参数传输失败");
+                }
+            }
+            return res;
+        }
+        /// <summary>
+        /// 导入excel
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult ExportExcel()
+        {
+            ActionResult res = NoToken("未知错误，请重新登录");
+            if (Request.IsAuthenticated)
+            {
+                //string filestr = RequestString.GetFormString("file");
+                //string filestr = RequestString.GetQueryString("file");
+                int userId = CurrentUser.UserData.F_UserId;
+                if (userId != 0)
+                {
+                    //需要先将文件保存到服务器项目下，再读取
+                    //传入的应该是整个文件，file和上传按钮
+                    string file = Request.Files[0].FileName;
+                    string fileextension = Request.Files[0].ContentType;
+
+                    if (!string.IsNullOrEmpty(file) && file != "undefined")
+                    {
+                        //string extensionstr = Path.GetExtension(filestr);
+                        //if (extensionstr == ".xls" || extensionstr == ".xlsx")
+                        if (fileextension == "application/vnd.ms-excel" || fileextension == "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet")
                         {
-                            if (DbHelperSQL.ExecuteSql(sql) > 0)
+                            //将上传的文件保存在服务器下
+                            Request.SaveAs(Server.MapPath("~/App_Data/" + file), false);
+
+                            if (System.IO.File.Exists(Server.MapPath("~/App_Data/" + file)))
                             {
-                                res = Success("设置成功");
+                                HSSFWorkbook hssfworkbook;
+                                XSSFWorkbook xssfworkbook;
+                                ISheet sheet;
+                                DataTable dt = new DataTable();
+                                using (FileStream filestream = new FileStream(Path.GetFullPath(file), FileMode.Open, FileAccess.Read))
+                                {
+                                    if (fileextension == "application/vnd.ms-excel")
+                                    {
+                                        hssfworkbook = new HSSFWorkbook(filestream);
+                                        sheet = hssfworkbook.GetSheetAt(0);
+                                    }
+                                    else
+                                    {
+                                        xssfworkbook = new XSSFWorkbook(filestream);
+                                        sheet = xssfworkbook.GetSheetAt(0);
+                                    }
+                                }
+                                System.Collections.IEnumerator rows = sheet.GetRowEnumerator();
+
+                                IRow headerRow = sheet.GetRow(0);
+                                int cellCount = headerRow.LastCellNum;
+
+                                for (int j = 0; j < cellCount; j++)
+                                {
+                                    ICell cell = headerRow.GetCell(j);
+                                    dt.Columns.Add(cell.ToString());
+                                }
+
+                                Model.T_Cus_CustomerBase model = new Model.T_Cus_CustomerBase();
+                                BLL.T_Cus_CustomerBase bll = new BLL.T_Cus_CustomerBase();
+                                int count = 0;
+                                for (int i = (sheet.FirstRowNum + 1); i <= sheet.LastRowNum; i++)
+                                {
+                                    IRow row = sheet.GetRow(i);
+                                    DataRow dataRow = dt.NewRow();
+
+                                    for (int j = row.FirstCellNum; j < cellCount; j++)
+                                    {
+                                        if (row.GetCell(j) != null)
+                                            dataRow[j] = row.GetCell(j).ToString();
+                                    }
+                                    dt.Rows.Add(dataRow);
+
+                                    //导入后要插入数据库
+                                    model.F_CustomerName = dataRow[2].ToString();
+                                    model.F_Province = dataRow[0].ToString();
+                                    model.F_CustomerIndustry = dataRow[1].ToString();
+                                    model.F_Mobile = dataRow[3].ToString();
+
+                                    model.F_CreateBy = userId;
+                                    model.F_CreatedOn = DateTime.Now;
+                                    model.F_DeleteFlag = 0;
+                                    int n = bll.Add(model);
+                                    if (n > 0)
+                                    { count++; }
+                                }
+                                res = Success("共导入" + dt.Rows.Count + "条，成功" + count + "条", dt);
                             }
                             else
                             {
-                                res = Error("设置失败");
+                                res = Error("文件未上传成功");
                             }
                         }
                         else
                         {
-                            res = Error("请选择用户");
+                            res = Error("文件类型错误");
                         }
                     }
                     else
                     {
-                        res = Error("获取参数失败");
+                        res = Error("参数传输失败");
                     }
-
+                }
             }
             return res;
         }

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/tel/CallInScreenController.cs

@@ -21,63 +21,63 @@ namespace CallCenterApi.Interface.Controllers.tel
             ActionResult res = NoToken("未知错误，请重新登录");
             if (Request.IsAuthenticated)
             {
-                
-                    int userId = CurrentUser.UserData.F_UserId;
-                    if (userId != 0)
+
+                int userId = CurrentUser.UserData.F_UserId;
+                if (userId != 0)
+                {
+                    Model.T_Sys_UserAccount ua = new BLL.T_Sys_UserAccount().GetModel(userId);
+                    if (ua != null)
                     {
-                        Model.T_Sys_UserAccount ua = new BLL.T_Sys_UserAccount().GetModel(userId);
-                        if (ua != null)
+                        string tel = HttpUtility.UrlDecode(RequestString.GetFormString("tel"));
+                        string callid = HttpUtility.UrlDecode(RequestString.GetFormString("callid"));
+                        int n = RequestString.GetInt("num", 0);
+                        int type = RequestString.GetInt("type", 0);
+                        Model.T_Call_Blacklist dModel = new BLL.T_Call_Blacklist().GetModelList(" F_TelPhone='" + tel + "' ").FirstOrDefault();
+
+                        var date = DateTime.Now;
+                        var enddate = date;
+                        switch (type)
+                        {
+                            case 1: enddate = enddate.AddDays(n); break;
+                            case 2: enddate = enddate.AddHours(n); break;
+                            case 3: enddate = enddate.AddMinutes(n); break;
+                            case 4: enddate = DateTime.MaxValue; break;
+                        }
+                        if (dModel == null)
                         {
-                            string tel = HttpUtility.UrlDecode(RequestString.GetFormString("tel"));
-                            string callid = HttpUtility.UrlDecode(RequestString.GetFormString("callid"));
-                            int n = RequestString.GetInt("num", 0);
-                            int type = RequestString.GetInt("type", 0);
-                            Model.T_Call_Blacklist dModel = new BLL.T_Call_Blacklist().GetModelList(" F_TelPhone='" + tel + "' ").FirstOrDefault();
-
-                            var date = DateTime.Now;
-                            var enddate = date;
-                            switch (type)
+                            dModel = new Model.T_Call_Blacklist();
+                            dModel.F_CallId = callid;
+                            dModel.F_TelPhone = tel.Trim();
+                            dModel.F_SetTime = date;
+                            dModel.F_RemoveTime = enddate;
+                            dModel.F_InterceptNum = 1;
+                            dModel.F_UserId = ua.F_UserId;
+                            int b = new BLL.T_Call_Blacklist().Add(dModel);
+                            if (b > 0)
                             {
-                                case 1: enddate = enddate.AddDays(n); break;
-                                case 2: enddate = enddate.AddHours(n); break;
-                                case 3: enddate = enddate.AddMinutes(n); break;
-                                case 4: enddate = DateTime.MaxValue; break;
+                                res = Success("添加成功", enddate.ToString("yyyy-MM-dd HH:mm:ss"));
                             }
-                            if (dModel == null)
+                            else
                             {
-                                dModel = new Model.T_Call_Blacklist();
-                                dModel.F_CallId = callid;
-                                dModel.F_TelPhone = tel.Trim();
-                                dModel.F_SetTime = date;
-                                dModel.F_RemoveTime = enddate;
-                                dModel.F_InterceptNum = 1;
-                                dModel.F_UserId = ua.F_UserId;
-                                int b = new BLL.T_Call_Blacklist().Add(dModel);
-                                if (b > 0)
-                                {
-                                    res = Success("添加成功", enddate.ToString("yyyy-MM-dd HH:mm:ss"));
-                                }
-                                else
-                                {
-                                    res = Error("添加失败");
-                                }
+                                res = Error("添加失败");
+                            }
+                        }
+                        else
+                        {
+
+                            dModel.F_RemoveTime = enddate;
+                            if (new BLL.T_Call_Blacklist().Update(dModel))
+                            {
+                                res = Success("修改成功", enddate.ToString("yyyy-MM-dd HH:mm:ss"));
                             }
                             else
                             {
-
-                                dModel.F_RemoveTime = enddate;
-                                if (new BLL.T_Call_Blacklist().Update(dModel))
-                                {
-                                    res = Success("修改成功", enddate.ToString("yyyy-MM-dd HH:mm:ss"));
-                                }
-                                else
-                                {
-                                    res = Error("修改失败");
-                                }
+                                res = Error("修改失败");
                             }
                         }
                     }
-              
+                }
+
             }
             return res;
         }
@@ -184,7 +184,7 @@ namespace CallCenterApi.Interface.Controllers.tel
                 if (tel.Trim().Length == 11 && tel.Substring(0, 1) != "0")
                 {
                     BLL.T_Sys_MobileData mobile_Bll = new BLL.T_Sys_MobileData();
-                    Model.T_Sys_MobileData mobileModel = mobile_Bll.GetModelList(" F_MobileNum='" + tel.Substring(0, 7) + "' ").FirstOrDefault(); 
+                    Model.T_Sys_MobileData mobileModel = mobile_Bll.GetModelList(" F_MobileNum='" + tel.Substring(0, 7) + "' ").FirstOrDefault();
 
                     if (mobileModel != null)
                     {
@@ -293,17 +293,17 @@ namespace CallCenterApi.Interface.Controllers.tel
                     }
                 }
 
-                int hrcount = new BLL.T_Call_CallRecords().GetRecordCount(" calltype=0 "+ sqlcount);
-                int hccount = new BLL.T_Call_CallRecords().GetRecordCount(" calltype=1 "+ sqlcount);
-                
+                int hrcount = new BLL.T_Call_CallRecords().GetRecordCount(" calltype=0 " + sqlcount);
+                int hccount = new BLL.T_Call_CallRecords().GetRecordCount(" calltype=1 " + sqlcount);
+
                 var obj = new
                 {
                     state = "success",
                     message = "成功",
                     rows = dt,
                     total = recordCount,
-                    hrcount=hrcount,
-                    hccount=hccount,
+                    hrcount = hrcount,
+                    hccount = hccount,
                 };
 
                 res = Content(obj.ToJson());
@@ -354,34 +354,34 @@ namespace CallCenterApi.Interface.Controllers.tel
             ActionResult res = NoToken("未知错误，请重新登录");
             if (Request.IsAuthenticated)
             {
-               
-                    int userId = CurrentUser.UserData.F_UserId;
-                    if (userId != 0)
+
+                int userId = CurrentUser.UserData.F_UserId;
+                if (userId != 0)
+                {
+                    Model.T_Sys_UserAccount ua = new BLL.T_Sys_UserAccount().GetModel(userId);
+                    if (ua != null)
                     {
-                        Model.T_Sys_UserAccount ua = new BLL.T_Sys_UserAccount().GetModel(userId);
-                        if (ua != null)
-                        {
-                            Model.T_Call_CallRecords model = new Model.T_Call_CallRecords();
-                            model.CallId = RequestString.GetFormString("callid");
-                            model.UserId = ua.F_UserId;
-                            model.UserCode = ua.F_UserCode;
-                            model.UserName = ua.F_UserName;
+                        Model.T_Call_CallRecords model = new Model.T_Call_CallRecords();
+                        model.CallId = RequestString.GetFormString("callid");
+                        model.UserId = ua.F_UserId;
+                        model.UserCode = ua.F_UserCode;
+                        model.UserName = ua.F_UserName;
                         //model.ExtNumber = ua.F_WorkNumber;
                         model.ExtNumber = CurrentUser.UserData.F_ExtensionNumber;
 
-                            model.DealType = 5;
-                            bool bl = new BLL.T_Call_CallRecords().UpdateCallInRingTelRecord(model);
-                            if (bl)
-                            {
-                                res = Success("更新振铃状态成功");
-                            }
-                            else
-                            {
-                                res = Error("更新振铃状态失败");
-                            }
+                        model.DealType = 5;
+                        bool bl = new BLL.T_Call_CallRecords().UpdateCallInRingTelRecord(model);
+                        if (bl)
+                        {
+                            res = Success("更新振铃状态成功");
+                        }
+                        else
+                        {
+                            res = Error("更新振铃状态失败");
                         }
                     }
-            
+                }
+
             }
             return res;
         }
@@ -498,53 +498,63 @@ namespace CallCenterApi.Interface.Controllers.tel
                     Model.T_Sys_UserAccount ua = new BLL.T_Sys_UserAccount().GetModel(userId);
                     if (ua != null)
                     {
-                        int type = RequestString.GetInt("type", 0);
-                        int tslx = RequestString.GetInt("tslx", 0);
-                        string callid = RequestString.GetFormString("callid");
-                        int khid = RequestString.GetInt("khid", 0);
-                        string tskh = RequestString.GetFormString("tskh");
-                        string tsdh = RequestString.GetFormString("tsdh");
-                        int zrbm = RequestString.GetInt("zrbm", 0);
-                        int zrid = RequestString.GetInt("zrid", 0);
-                        string cont = RequestString.GetFormString("cont");
-                        string answer = RequestString.GetFormString("answer");
-                        string clcont = RequestString.GetFormString("clcont");
-
-                        int clbm = RequestString.GetInt("clbm", 0);
-                        int clid = RequestString.GetInt("clid", 0);
+                        //姓名
+                        string callCustomer = RequestString.GetFormString("callCustomer");
+                        //电话
+                        string tel = RequestString.GetFormString("tel");
+                        //来电单位
+                        string lddep = RequestString.GetFormString("lddep");
+                        //反馈单位
+                        string fkdep = RequestString.GetFormString("fkdep");
+                        //工单来源
+                        int gdly = RequestString.GetInt("gdlx", 0);
+                        //工单类型
+                        int gdlx = RequestString.GetInt("gdlx", 0);
+                        //工单状态
+                        int gdzt = RequestString.GetInt("gdzt", 0);
+                        //反馈内容
+                        string fkcont = RequestString.GetFormString("fkcont");
+                        //快递信息
+                        string sendmsg = RequestString.GetFormString("sendmsg");
+                        //备注1
+                        string note1 = RequestString.GetFormString("note1");
+                        //备注2
+                        string note2 = RequestString.GetFormString("note2");
+                        //备注3
+                        string note3 = RequestString.GetFormString("note3");
+                        //callID
+                        string callid = HttpUtility.UrlDecode(RequestString.GetFormString("callid"));
 
                         Model.T_Wo_WorkOrder model = new Model.T_Wo_WorkOrder();
                         model.WorkOrderID = DateTime.Now.ToString("yyyyMMddHHmmssms");//工单编号
-                        model.CallID = callid;
-                        model.Customer = tskh;
-                        model.CustomerID = khid;
-                        model.CustomerTel = tsdh;
-                        model.Detail = cont;
-                        model.Clcontent = clcont;
-                        model.Type = type;
-                        model.TypeClass = tslx;
-
-                        if (type == 1)
-                        {
-                            model.State = 2;
-                        }
-                        else
-                            model.State = 0;
+                        model.Customer = callCustomer;
+                        model.CustomerTel = tel;
+                        //工单来源
+                        model.Type = gdly;
+                        //工单类型
+                        model.TypeClass = gdlx;
+                        //反馈内容
+                        model.Detail = fkcont;
+                        //快递信息
+                        model.Files = sendmsg;
+                        //备注一
+                        model.County = note1;
+                        //备注二
+                        model.Province = note2;
+                        //备注三
+                        model.City = note3;
+                        //默认为待指派
+                        model.State = 0;
                         model.IsDel = 0;
                         model.IsReturn = 0;
                         model.IsReturnBak = 0;
-                        model.ResponDept = zrbm;
-                        model.Answer = answer;
+                        model.ResponDept = 0;
+                        model.Answer = "";
                         model.IsTimeOut = 0;
                         model.IsUserSend = 0;
                         model.IsAdminSend = 0;
 
-                        Model.T_Sys_UserAccount us = new BLL.T_Sys_UserAccount().GetModel(zrid);
-                        if (us != null)
-                        {
-                            model.ResponUser = us.F_UserCode;
-                        }
-                        Model.T_Wo_WorkOrderTimeOut to = new BLL.T_Wo_WorkOrderTimeOut().GetModel(type);
+                        Model.T_Wo_WorkOrderTimeOut to = new BLL.T_Wo_WorkOrderTimeOut().GetModel(gdlx);
                         if (to != null)
                         {
                             model.LimitTime = to.MainTime;
@@ -553,77 +563,77 @@ namespace CallCenterApi.Interface.Controllers.tel
                         model.CreateUser = ua.F_UserCode;
                         model.CreateTime = DateTime.Now;
 
-                        if (clbm != 0 || clid != 0)
-                        {
-                            Model.T_Wo_WorkOrderItem item = new Model.T_Wo_WorkOrderItem();
-                            item.WorkOrderID = model.WorkOrderID;
-                            item.ToDept = clbm;
-                            item.Type = 1;
-
-                            if (clid != 0)
-                            {
-                                Model.T_Sys_UserAccount clus = new BLL.T_Sys_UserAccount().GetModel(clid);
-                                if (clus != null)
-                                {
-                                    item.ToUser = clus.F_UserCode;
-                                }
-                            }
-                            else
-                            {
-                                string users = string.Empty;
-                                var list = new BLL.T_Sys_UserAccount().GetModelList(" F_DeptId='" + clbm + "'");
-                                foreach (var l in list)
-                                {
-                                    if (string.IsNullOrEmpty(users))
-                                    {
-                                        users = l.F_UserCode;
-                                    }
-                                    else
-                                    {
-                                        users = users + "," + l.F_UserCode;
-                                    }
-                                }
-                                item.ToUser = users;
-                            }
-
-                            if (to != null)
-                            {
-                                item.LimitTime = to.ItemTime;
-                            }
-
-                            item.Detail = answer;
-                            item.IsLast = 0;
-                            item.State = 0;
-                            item.IsStart = 0;
-                            item.IsTimeOut = 0;
-                            item.IsDel = 0;
-                            item.CreateUser = ua.F_UserCode;
-                            item.CreateTime = DateTime.Now;
-
-                            long itemid = new BLL.T_Wo_WorkOrderItem().Add(item);
-                            if (itemid > 0)
-                            {
-                                model.State = 1;//已指派
-                                model.AppointTime = DateTime.Now;
-
-                                #region 消息表
-                                foreach (string ur in item.ToUser.Split(','))
-                                {
-                                    Model.T_Msg_List msg = new Model.T_Msg_List();
-                                    msg.Type = 1;
-                                    msg.ToUser = ur;
-                                    msg.ToID = Int32.Parse(itemid.ToString());
-                                    msg.Detail = ua.F_UserName + "给你指派了工单，单号：" + model.WorkOrderID;
-                                    msg.State = 0;
-                                    msg.IsDel = 0;
-                                    msg.CreateUser = ua.F_UserCode;
-                                    msg.CreateDate = DateTime.Now;
-
-                                    new BLL.T_Msg_List().Add(msg);
-                                }
-                                #endregion
-                            }
-                        }
+                        //if (clbm != 0 || clid != 0)
+                        //{
+                        //    Model.T_Wo_WorkOrderItem item = new Model.T_Wo_WorkOrderItem();
+                        //    item.WorkOrderID = model.WorkOrderID;
+                        //    item.ToDept = clbm;
+                        //    item.Type = 1;
+
+                        //    if (clid != 0)
+                        //    {
+                        //        Model.T_Sys_UserAccount clus = new BLL.T_Sys_UserAccount().GetModel(clid);
+                        //        if (clus != null)
+                        //        {
+                        //            item.ToUser = clus.F_UserCode;
+                        //        }
+                        //    }
+                        //    else
+                        //    {
+                        //        string users = string.Empty;
+                        //        var list = new BLL.T_Sys_UserAccount().GetModelList(" F_DeptId='" + clbm + "'");
+                        //        foreach (var l in list)
+                        //        {
+                        //            if (string.IsNullOrEmpty(users))
+                        //            {
+                        //                users = l.F_UserCode;
+                        //            }
+                        //            else
+                        //            {
+                        //                users = users + "," + l.F_UserCode;
+                        //            }
+                        //        }
+                        //        item.ToUser = users;
+                        //    }
+
+                        //    if (to != null)
+                        //    {
+                        //        item.LimitTime = to.ItemTime;
+                        //    }
+
+                        //    item.Detail = answer;
+                        //    item.IsLast = 0;
+                        //    item.State = 0;
+                        //    item.IsStart = 0;
+                        //    item.IsTimeOut = 0;
+                        //    item.IsDel = 0;
+                        //    item.CreateUser = ua.F_UserCode;
+                        //    item.CreateTime = DateTime.Now;
+
+                        //    long itemid = new BLL.T_Wo_WorkOrderItem().Add(item);
+                        //    if (itemid > 0)
+                        //    {
+                        //        model.State = 1;//已指派
+                        //        model.AppointTime = DateTime.Now;
+
+                        //        #region 消息表
+                        //        foreach (string ur in item.ToUser.Split(','))
+                        //        {
+                        //            Model.T_Msg_List msg = new Model.T_Msg_List();
+                        //            msg.Type = 1;
+                        //            msg.ToUser = ur;
+                        //            msg.ToID = Int32.Parse(itemid.ToString());
+                        //            msg.Detail = ua.F_UserName + "给你指派了工单，单号：" + model.WorkOrderID;
+                        //            msg.State = 0;
+                        //            msg.IsDel = 0;
+                        //            msg.CreateUser = ua.F_UserCode;
+                        //            msg.CreateDate = DateTime.Now;
+
+                        //            new BLL.T_Msg_List().Add(msg);
+                        //        }
+                        //        #endregion
+                        //    }
+                        //}
 
                         if (new BLL.T_Wo_WorkOrder().Add(model) > 0)
                         {
@@ -681,7 +691,6 @@ namespace CallCenterApi.Interface.Controllers.tel
                         #endregion
                     }
                 }
-
             }
             return res;
         }

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkOrderController.cs

@@ -143,12 +143,17 @@ namespace CallCenterApi.Interface.Controllers.workorder
                     Model.T_Sys_UserAccount ua = new BLL.T_Sys_UserAccount().GetModel(userId);
                     if (ua != null)
                     {
-                        string strorderid = HttpUtility.UrlDecode(RequestString.GetQueryString("orderid"));
+                        //string strorderid = HttpUtility.UrlDecode(RequestString.GetQueryString("orderid"));
+                        //工单状态
                         string strltype = HttpUtility.UrlDecode(RequestString.GetQueryString("ltype"));
+                        //工单来源
                         string strtype = HttpUtility.UrlDecode(RequestString.GetQueryString("type"));
-                        string strkey = HttpUtility.UrlDecode(RequestString.GetQueryString("key"));
-                        string strtel = HttpUtility.UrlDecode(RequestString.GetQueryString("tel"));
-                        string strname = HttpUtility.UrlDecode(RequestString.GetQueryString("name"));
+                        //工单类型
+                        string strtypeclass = HttpUtility.UrlDecode(RequestString.GetQueryString("typeclass"));
+                        //string strkey = HttpUtility.UrlDecode(RequestString.GetQueryString("key"));
+                        //string strtel = HttpUtility.UrlDecode(RequestString.GetQueryString("tel"));
+                        //string strname = HttpUtility.UrlDecode(RequestString.GetQueryString("name"));
+                        //工单起止时间
                         string strstarttime = HttpUtility.UrlDecode(RequestString.GetQueryString("starttime"));
                         string strendtime = HttpUtility.UrlDecode(RequestString.GetQueryString("endtime"));
 
@@ -157,45 +162,56 @@ namespace CallCenterApi.Interface.Controllers.workorder
                         string strpagesize = RequestString.GetQueryString("pagesize");
                         int pagesize = 10;
 
+                        //客服部根据工单状态判断是否加旗标，工程部根据备注
                         switch (strltype)
                         {
-                            case "0"://待指派的
+                            //case "0"://待指派的
+                            //    sql += " and State ='0' and CreateUser= '" + ua.F_UserCode + "' ";
+                            //    break;
+                            //case "1"://待接单的
+                            //    sql += " and State ='1' and WorkOrderID in ( '" + GetDJDWorkOrderID(ua.F_UserCode) + "') ";
+                            //    break;
+                            //case "2"://待完成的
+                            //    sql += " and State ='1' and WorkOrderID in ( '" + GetDWCWorkOrderID(ua.F_UserCode) + "') ";
+                            //    break;
+                            //case "3"://已完成的
+                            //    sql += " and State ='2' and LastDealUser = '" + ua.F_UserCode + "' ";
+                            //    break;
+                            //case "4"://我参与的
+                            //    sql += " and (CreateUser= '" + ua.F_UserCode + "' or WorkOrderID in ( '" + GetCYWorkOrderID(ua.F_UserCode) + "')) ";
+                            //    break;
+                            case "0"://待处理
                                 sql += " and State ='0' and CreateUser= '" + ua.F_UserCode + "' ";
                                 break;
-                            case "1"://待接单的
-                                sql += " and State ='1' and WorkOrderID in ( '" + GetDJDWorkOrderID(ua.F_UserCode) + "') ";
-                                break;
-                            case "2"://待完成的
-                                sql += " and State ='1' and WorkOrderID in ( '" + GetDWCWorkOrderID(ua.F_UserCode) + "') ";
-                                break;
-                            case "3"://已完成的
-                                sql += " and State ='2' and LastDealUser = '" + ua.F_UserCode + "' ";
-                                break;
-                            case "4"://我参与的
-                                sql += " and (CreateUser= '" + ua.F_UserCode + "' or WorkOrderID in ( '" + GetCYWorkOrderID(ua.F_UserCode) + "')) ";
+                            case "1"://已处理
+                                sql += " and State ='1' and LastDealUser = '" + ua.F_UserCode + "' ";
                                 break;
                         }
 
-                        if (strorderid.Trim() != "" && strorderid != "undefined")
-                        {
-                            sql += " and WorkOrderID like '%" + strorderid.Trim() + "%' ";
-                        }
+                        //if (strorderid.Trim() != "" && strorderid != "undefined")
+                        //{
+                        //    sql += " and WorkOrderID like '%" + strorderid.Trim() + "%' ";
+                        //}
                         if (strtype.Trim() != "" && strtype != "undefined")
                         {
-                            sql += " and Type = '" + strkey.Trim() + "' ";
-                        }
-                        if (strkey.Trim() != "" && strkey != "undefined")
-                        {
-                            sql += " and Detail like '%" + strkey.Trim() + "%' ";
+                            sql += " and Type = '" + strtype.Trim() + "' ";
                         }
-                        if (strname.Trim() != "" && strname != "undefined")
+                        if (strtypeclass.Trim() != "" && strtypeclass != "undefined")
                         {
-                            sql += " and Customer like '%" + strname.Trim() + "%' ";
-                        }
-                        if (strtel.Trim() != "" && strtel != "undefined")
-                        {
-                            sql += " and CustomerTel like '%" + strtel + "%'  ";
+                            sql += " and TypeClass = '" + strtype.Trim() + "' ";
                         }
+                        //if (strkey.Trim() != "" && strkey != "undefined")
+                        //{
+                        //    sql += " and Detail like '%" + strkey.Trim() + "%' ";
+                        //}
+                        //if (strname.Trim() != "" && strname != "undefined")
+                        //{
+                        //    sql += " and Customer like '%" + strname.Trim() + "%' ";
+                        //}
+                        //if (strtel.Trim() != "" && strtel != "undefined")
+                        //{
+                        //    sql += " and CustomerTel like '%" + strtel + "%'  ";
+                        //}
                         if (strstarttime.Trim() != "" && strstarttime != "undefined")
                         {
                             sql += " and datediff(day,CreateTime,'" + strstarttime + "')<=0 ";
@@ -243,7 +259,6 @@ namespace CallCenterApi.Interface.Controllers.workorder
                         res = Content(obj.ToJson());
                     }
                 }
-
             }
             return res;
         }
@@ -494,7 +509,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
         }
 
         /// <summary>
-        /// 添加/修改工单信息
+        /// 添加/修改工单信息客服部
         /// </summary>
         /// <returns></returns>
         public ActionResult AddWorkOrder()
@@ -502,7 +517,6 @@ namespace CallCenterApi.Interface.Controllers.workorder
             ActionResult res = NoToken("未知错误，请重新登录");
             if (Request.IsAuthenticated)
             {
-
                 int userId = CurrentUser.UserData.F_UserId;
                 if (userId != 0)
                 {
@@ -634,6 +648,147 @@ namespace CallCenterApi.Interface.Controllers.workorder
         }
 
         /// <summary>
+        /// 添加/修改工单信息市场部
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult AddWorkOrderForMarket()
+        {
+            ActionResult res = NoToken("未知错误，请重新登录");
+            if (Request.IsAuthenticated)
+            {
+                int userId = CurrentUser.UserData.F_UserId;
+                if (userId != 0)
+                {
+                    Model.T_Sys_UserAccount ua = new BLL.T_Sys_UserAccount().GetModel(userId);
+                    if (ua != null)
+                    {
+                        int type = RequestString.GetInt("type", 0);
+                        int tslx = RequestString.GetInt("tslx", 0);
+                        string callid = RequestString.GetFormString("callid");
+                        int khid = RequestString.GetInt("khid", 0);
+                        string tskh = RequestString.GetFormString("tskh");
+                        string tsdh = RequestString.GetFormString("tsdh");
+                        int zrbm = RequestString.GetInt("zrbm", 0);
+                        int zrid = RequestString.GetInt("zrid", 0);
+                        string answer = RequestString.GetFormString("answer");
+                        string cont = RequestString.GetFormString("cont");
+                        //备注二
+                        string cont2 = RequestString.GetFormString("cont2");
+                        //备注三
+                        string cont3 = RequestString.GetFormString("cont3");
+
+                        Model.T_Wo_WorkOrder model = new Model.T_Wo_WorkOrder();
+                        model.WorkOrderID = DateTime.Now.ToString("yyyyMMddHHmmssmsfff");//工单编号
+                        model.CallID = callid;
+                        model.Customer = tskh;
+                        model.CustomerID = khid;
+                        model.CustomerTel = tsdh;
+                        model.Detail = cont;
+                        model.Type = type;
+                        model.TypeClass = tslx;
+                        model.Province = cont2;
+                        model.City = cont3;
+
+                        if (type == 1)
+                        {
+                            model.State = 2;
+                        }
+                        else
+                            model.State = 0;
+                        model.IsDel = 0;
+                        model.IsReturn = 0;
+                        model.IsReturnBak = 0;
+                        model.ResponDept = zrbm;
+                        model.IsTimeOut = 0;
+                        model.IsUserSend = 0;
+                        model.IsAdminSend = 0;
+
+                        Model.T_Sys_UserAccount us = new BLL.T_Sys_UserAccount().GetModel(zrid);
+                        if (us != null)
+                        {
+                            model.ResponUser = us.F_UserCode;
+                        }
+                        Model.T_Wo_WorkOrderTimeOut to = new BLL.T_Wo_WorkOrderTimeOut().GetModel(type);
+                        if (to != null)
+                        {
+                            model.LimitTime = to.MainTime;
+                        }
+                        model.IsAdminSend = 0;
+                        model.IsUserSend = 0;
+                        model.CreateUser = ua.F_UserCode;
+                        model.CreateTime = DateTime.Now;
+
+                        int clbm = RequestString.GetInt("clbm", 0);
+                        int clid = RequestString.GetInt("clid", 0);
+
+                        if (clbm != 0 || clid != 0)
+                        {
+                            Model.T_Wo_WorkOrderItem item = new Model.T_Wo_WorkOrderItem();
+                            item.WorkOrderID = model.WorkOrderID;
+                            item.ToDept = clbm;
+
+
+                            if (clid != 0)
+                            {
+                                Model.T_Sys_UserAccount clus = new BLL.T_Sys_UserAccount().GetModel(clid);
+                                if (clus != null)
+                                {
+                                    item.ToUser = clus.F_UserCode;
+                                }
+                            }
+                            else
+                            {
+                                string users = string.Empty;
+                                var list = new BLL.T_Sys_UserAccount().GetModelList(" F_DeptId='" + clbm + "'");
+                                foreach (var l in list)
+                                {
+                                    if (string.IsNullOrEmpty(users))
+                                    {
+                                        users = l.F_UserCode;
+                                    }
+                                    else
+                                    {
+                                        users = users + "," + l.F_UserCode;
+                                    }
+                                }
+                                item.ToUser = users;
+                            }
+
+                            if (to != null)
+                            {
+                                item.LimitTime = to.ItemTime;
+                            }
+
+                            item.Detail = answer;
+                            item.IsLast = 0;
+                            item.State = 0;
+                            item.IsStart = 0;
+                            item.IsTimeOut = 0;
+                            item.CreateUser = ua.F_UserCode;
+                            item.CreateTime = DateTime.Now;
+
+                            if (new BLL.T_Wo_WorkOrderItem().Add(item) > 0)
+                            {
+                                model.State = 1;//已指派
+                            }
+                        }
+
+                        if (new BLL.T_Wo_WorkOrder().Add(model) > 0)
+                        {
+                            res = Success("新增成功！");
+                        }
+                        else
+                        {
+                            res = Error("新增失败！");
+                        }
+                    }
+                }
+
+            }
+            return res;
+        }
+
+        /// <summary>
         /// 删除工单
         /// </summary>
         /// <param name="ids"></param>

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkTypeController.cs

@@ -0,0 +1,269 @@
+using CallCenterApi.Interface.Controllers.Base;
+using System;
+using System.Collections.Generic;
+using System.Data;
+using System.Linq;
+using System.Web;
+using System.ServiceModel;
+using System.ServiceModel.Web;
+using System.Runtime.Serialization;
+using System.Web.Mvc;
+using System.Web.Script.Serialization;
+using CallCenter.Utility;
+
+namespace CallCenterApi.Interface.Controllers.workorder
+{
+    public class WorkTypeController : BaseController
+    {
+        /// <summary>
+        /// 加载工单类型
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult GetTreeList()
+        {
+            ActionResult res = NoToken("未知错误，请重新登录");
+            string resstr = "";
+            if (Request.IsAuthenticated)
+            {
+                DataTable dt = new DataTable();
+
+                try
+                {
+                    //F_CategoryType=1为工单类型
+                    dt = new BLL.T_RepositoryCategory().GetList("F_ParentId=0 and F_DeleteFlag=0 and F_CategoryType=1").Tables[0];
+                    if (dt != null && dt.Rows.Count > 0)
+                    {
+                        System.Collections.Generic.List<Model.TreeModel> modelList = BindTree(dt, "0");
+                        //将对象转为json字符串
+                        //resstr = new JavaScriptSerializer().Serialize(modelList);
+                        res = Success("", modelList);
+                    }
+                }
+                catch (Exception err)
+                {
+                    //res = err.ToString(); 
+                }
+                finally
+                {
+                    dt.Clear();
+                    dt.Dispose();
+                }
+            }
+            return res;
+        }
+        /// <summary>
+        /// 删除工单
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult DeleteById()
+        {
+            ActionResult res = NoToken("未知错误，请重新登录");
+            string resstr = "";
+            //获取选中的类别id
+            string id = RequestString.GetQueryString("id");
+            if (id != null && id.Length > 0)
+            {
+                //获取它下面的子类别
+                DataTable dt = new BLL.T_RepositoryCategory().GetList("F_DeleteFlag=0 and F_ParentId=" + Convert.ToInt32(id) + " and F_CategoryType=1").Tables[0];
+                string rid = string.Empty;
+                resstr = DeleteWoType(dt.Rows[0]["F_CategoryId"].ToString());
+
+                if (resstr == "")
+                    res = Success("删除成功");
+                else
+                {
+                    res = Error("删除失败");
+                }
+            }
+            else
+            {
+                res = Error("获取参数失败");
+            }
+
+            return res;
+        }
+        /// <summary>
+        /// 添加/修改工单类别
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult Init()
+        {
+            ActionResult res = NoToken("未知错误，请重新登录");
+            string id = RequestString.GetQueryString("id");
+            try
+            {
+                T_RepositoryCategory = new BLL.T_RepositoryCategory().GetModel(Convert.ToInt32(id));
+                var obj = new
+                {
+                    catagoryname = name,
+                    parentid = pid,
+                    sort = sort
+                };
+                res = Success("", obj);
+            }
+            catch (Exception e)
+            {
+                res = Error(e.Message);
+            }
+            return res;
+        }
+        /// <summary>
+        /// 类别保存
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult Save()
+        {
+            ActionResult res = NoToken("未知错误，请重新登录");
+            int bl = new BLL.T_RepositoryCategory().Add(T_RepositoryCategory);
+            if (bl > 0)
+            {
+                res = Success("新增成功");
+            }
+            else
+            {
+                res = Error("新增失败");
+            }
+            return res;
+        }
+
+        /// <summary>
+        /// 递归获取树形结构
+        /// </summary>
+        /// <param name="tab">数据源</param>
+        /// <param name="parentid">父节点ID</param>
+        /// <returns></returns>
+        public List<Model.TreeModel> BindTree(DataTable tab, string parentid)
+        {
+            DataTable tab2 = new DataTable();
+
+            if (tab != null && tab.Rows.Count > 0)
+            {
+                System.Collections.Generic.List<Model.T_RepositoryCategory> categorylist = new BLL.T_RepositoryCategory().DataTableToList(tab);
+                System.Collections.Generic.List<Model.TreeModel> modelList = new List<Model.TreeModel>(categorylist.Count);
+                for (int i = 0; i < categorylist.Count; i++)
+                {
+                    Model.TreeModel model = new Model.TreeModel();
+                    string currentID = categorylist[i].F_CategoryId.ToString();//当前功能ID
+                    model.id = currentID;
+                    model.IconCls = "";//图标
+                    model.text = categorylist[i].F_CategoryName;
+                    tab2 = new BLL.T_RepositoryCategory().GetList("F_ParentId=" + currentID + " and F_DeleteFlag=0 order by F_Sort").Tables[0];
+                    if (tab2 != null && tab2.Rows.Count > 0)
+                    {
+                        model.children = BindTree(tab2, currentID);
+                    }
+                    modelList.Add(model);
+                }
+                return modelList;
+
+            }
+            else
+            {
+                return null;
+            }
+
+        }
+        /// <summary>
+        /// 删除工单类别
+        /// </summary>
+        /// <param name="f_catagoryid">要删除的工单类别的类别id</param>
+        /// <returns></returns>
+        public string DeleteWoType(string f_catagoryid)
+        {
+            //获取它下面的子类别
+            string res = "";
+            DataTable dt = new BLL.T_RepositoryCategory().GetList("F_DeleteFlag=0 and F_ParentId=" + Convert.ToInt32(f_catagoryid) + " and F_CategoryType=1").Tables[0];
+            string rid = string.Empty;
+            if (dt.Rows.Count > 0)
+            {
+                try
+                {
+                    //先删除子类类别，再删除父类
+                    for (int i = 0; i < dt.Rows.Count; i++)
+                    {
+                        rid = dt.Rows[i]["F_CategoryId"].ToString();
+                        if (!string.IsNullOrEmpty(rid))
+                        {
+                            DataTable dtsub = new BLL.T_RepositoryCategory().GetList("F_DeleteFlag=0 and F_ParentId=" + Convert.ToInt32(rid) + " and F_CategoryType=1").Tables[0];
+                            if (dtsub.Rows.Count > 0)
+                            {
+                                DeleteWoType(dtsub.Rows[i]["F_CategoryId"].ToString());
+                            }
+                            else
+                            {
+                                new BLL.T_RepositoryCategory().Delete(Convert.ToInt32(rid));
+                            }
+                        }
+                    }
+                }
+                catch (Exception e)
+                {
+                    res = e.Message;
+                }
+            }
+            return res;
+        }
+
+        #region 公共属性
+        string id = "";
+        string name = "";
+        string pid = "";
+        string sort = "";
+
+        private Model.T_RepositoryCategory T_RepositoryCategory
+        {
+            get
+            {
+                Model.T_RepositoryCategory _model = new Model.T_RepositoryCategory();
+                id = RequestString.GetQueryString("id");
+                if (id.Trim() != "")
+                {
+                    _model.F_CategoryId = Convert.ToInt32(id.Trim());
+                }
+                else
+                {
+                    _model.F_CategoryId = 0;
+                }
+                name = RequestString.GetFormString("name");
+                _model.F_CategoryName = name.Trim();
+
+                pid = RequestString.GetFormString("pid");
+                try
+                {
+                    _model.F_ParentId = Convert.ToInt32(pid.Trim());
+                }
+                catch
+                {
+                    _model.F_ParentId = 0;
+                }
+
+                sort = RequestString.GetFormString("sort");
+                try
+                {
+                    _model.F_Sort = Convert.ToInt32(sort.Trim());
+                }
+                catch
+                {
+                    _model.F_Sort = 0;
+                }
+                if (_model.F_CreateOn == null)
+                    _model.F_CreateOn = DateTime.Now;
+                _model.F_DeleteFlag = 0;
+                //F_CategoryType = 1为工单类别
+                _model.F_CategoryType = 1;
+                return _model;
+            }
+            set
+            {
+                if (value != null)
+                {
+                    id = value.F_CategoryId.ToString();
+                    pid = value.F_ParentId.ToString();
+                    name = value.F_CategoryName;
+                    sort = value.F_Sort.ToString();
+                }
+            }
+        }
+        #endregion
+    }
+}

codegit/CallCenterApi/CallCenterApi.Model/T_Cus_CustomerBase.cs

@@ -95,7 +95,7 @@ namespace CallCenterApi.Model
             get { return _f_customerid; }
         }
         /// <summary>
-        /// 
+        /// 客户名称
         /// </summary>
         public string F_CustomerName
         {
@@ -447,7 +447,7 @@ namespace CallCenterApi.Model
             get { return _f_chargetelephone; }
         }
         /// <summary>
-        /// 
+        /// 来电单位所在省份
         /// </summary>
         public string F_Province
         {
@@ -495,7 +495,7 @@ namespace CallCenterApi.Model
             get { return _f_customerclass; }
         }
         /// <summary>
-        /// 
+        /// 来电单位
         /// </summary>
         public string F_CustomerIndustry
         {
@@ -503,7 +503,7 @@ namespace CallCenterApi.Model
             get { return _f_customerindustry; }
         }
         /// <summary>
-        /// 
+        /// 反馈单位
         /// </summary>
         public string F_RelationShipClass
         {

codegit/CallCenterApi/CallCenterApi.Model/T_Wo_WorkOrder.cs

@@ -68,7 +68,7 @@ namespace CallCenterApi.Model
             get { return _workorderid; }
         }
         /// <summary>
-        /// 工单类型
+        /// 工单来源
         /// </summary>
         public int? Type
         {
@@ -76,7 +76,7 @@ namespace CallCenterApi.Model
             get { return _type; }
         }
         /// <summary>
-        /// 工单类型分类
+        /// 工单类型
         /// </summary>
         public int? TypeClass
         {
@@ -92,7 +92,7 @@ namespace CallCenterApi.Model
             get { return _title; }
         }
         /// <summary>
-        /// 工单内容
+        /// 反馈内容/备注一
         /// </summary>
         public string Detail
         {
@@ -100,7 +100,7 @@ namespace CallCenterApi.Model
             get { return _detail; }
         }
         /// <summary>
-        /// 
+        /// 快递信息
         /// </summary>
         public string Files
         {
@@ -156,7 +156,7 @@ namespace CallCenterApi.Model
             get { return _customertel; }
         }
         /// <summary>
-        /// 省
+        /// 备注二
         /// </summary>
         public string Province
         {
@@ -164,7 +164,7 @@ namespace CallCenterApi.Model
             get { return _province; }
         }
         /// <summary>
-        /// 市
+        /// 备注三
         /// </summary>
         public string City
         {
@@ -172,7 +172,7 @@ namespace CallCenterApi.Model
             get { return _city; }
         }
         /// <summary>
-        /// 县
+        /// 
         /// </summary>
         public string County
         {
@@ -188,7 +188,7 @@ namespace CallCenterApi.Model
             get { return _address; }
         }
         /// <summary>
-        /// 工单来源
+        /// 
         /// </summary>
         public string Source
         {
@@ -204,7 +204,7 @@ namespace CallCenterApi.Model
             get { return _answer; }
         }
         /// <summary>
-        /// 工单状态
+        /// 工单状态 0为待处理 1为已处理
         /// </summary>
         public int? State
         {