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+<!DOCTYPE html>
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+<html>
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+
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+ <head>
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+ <meta charset="utf-8">
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+ <meta name="viewport" content="width=device-width, initial-scale=1.0">
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+ <script src="Script/Common/huayi.load.js"></script>
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+ <script src="Script/Common/huayi.config.js"></script>
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+ <title>通话时长</title>
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+ <!--[if lt IE 9]>
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+ <meta http-equiv="refresh" content="0;ie.html" />
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+ <![endif]-->
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+ <link rel="stylesheet" href="./css/init.css" />
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+ <link rel="stylesheet" href="css/Table/table1.css" />
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+ <style>
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+ .clearfix:after {
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+ content: "";
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+ display: block;
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+ clear: both;
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+ }
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+
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+ .th-top {
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+ background: #f3f3f4;
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+ height: 60px;
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+ padding: 10px 20px;
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+ }
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+
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+ .topCon {
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+ float: right;
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+ margin-right: 45px;
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+ }
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+
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+ .th-content h2 {
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+ font-size: 22px;
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+ /*margin-bottom: 20px;*/
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+ }
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+
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+ .th-content {
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+ width: 90%;
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+ margin: 0 auto;
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+ }
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+
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+ .th-table table thead tr td {
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+ background: #1ab394;
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+ color: #fff;
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+ }
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+
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+ .th-table {
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+ display: none;
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+ }
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+ </style>
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+ </head>
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+
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+ <body class="gray-bg" style="background: #fefefe;">
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+ <div class="thTime">
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+ <div class="daoHang clearfix">
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+ <div class="dhLeft">
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+ <sapn><i class="syIcon"></i>位置：
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+ <a id="ReIndex" href="javaScript:;">首页</a>>
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+ <a href="javaScript:;">报表分析</a>>
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+ <a href="javaScript:;">话务运营分析</a>>
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+ <a href="" class="nowPosition">通话时长统计</a>
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+ </sapn>
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+ </div>
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+ <div class="dhRight">
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+ <a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
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+ </div>
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+ </div>
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+ <div class="th-top clearfix">
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+ <div class="topCon">
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+ <div class="form-inline th-bar clearfix">
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+ <div class="time-box form-group">
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+ <i class="tub fa fa-calendar"></i>
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+ <input class="form-control" type="text" id="startTime" placeholder="起始时间" style=" width: 228px;">
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+ </div>
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+ <div class="form-group tool_bars pull-right">
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+ <button class="btns sear">搜索</button>
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+ <a class="btns export">导出</a>
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+ </div>
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+
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+ </div>
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+
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+ </div>
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+ </div>
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+ <ul class="nav nav-tabs th-tab">
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+ <li role="presentation" class="active">
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+ <a href="javascript:;">图形</a>
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+ </li>
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+ <li role="presentation">
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+ <a href="javascript:;">表格</a>
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+ </li>
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+ </ul>
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+ <div class="th-content">
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+ <div class="th-tu" style="width: 100%;">
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+ <h2 style="text-align: center;">服务热线坐席通话时长统计</h2>
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+ <div id="tabtu" style="width: 100%; height: 500px;"></div>
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+ </div>
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+ <div class="th-table">
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+ <h2 style="text-align: center;">热线坐席通话时长统计</h2>
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+ <table class="table table-bordered text-center table-hover thTable" style="width: 100%;">
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+ <thead>
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+ <tr>
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+ </tr>
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+ </thead>
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+ <tbody class="tbody">
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+
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+ </tbody>
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+ </table>
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+ </div>
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+
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+ </div>
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+ </div>
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+ <script src="./js/laydate/laydate.js"></script>
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+ <script src="./js/echarts.common.min.js"></script>
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+ <script>
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+ var token = $.cookie("token");
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+ var myChartp;
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+ $(document).ready(function() {
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+ //日期
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+ laydate.render({
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+ elem: '#startTime',
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+ range: '~',
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+ theme: '#00a1cb',
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+ });
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+ //tab切换
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+ $('.th-tab li').click(function() {
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+ $(this).addClass('active')
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+ .siblings().removeClass('active');
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+
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+ var index = $(this).index();
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+ $('.th-content >div').eq(index).show()
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+ .siblings().hide();
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+ })
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+
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+ //搜索事件
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+ $(".sear").click(function() {
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+ getDataLists();
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+ });
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+ //导出功能
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+ $('.export').click(function() {
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+ dcexcel(this);
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+ });
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+
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+ myChartp = echarts.init(document.getElementById('tabtu'));
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+ myChartp.clear();
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+ myChartp.showLoading();
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+ var option = {
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+ tooltip: {
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+ trigger: 'axis',
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+ // axisPointer: {
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+ // type: 'shadow'
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+ // },
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+ // position: function(point, params, dom) {
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+ // var posDis = window.innerWidth - dom.offsetWidth - 200;
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+ // return posDis < point[0] ? [posDis + 10, '10%'] : [point[0] + 10, '10%'];
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+ //
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+ // },
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+ },
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+ legend: {
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+ data: [],
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+ bottom: 40,
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+ padding: 5,
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+ },
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+ grid: {
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+ bottom: 180
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+ },
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+ dataZoom: [{ // 这个dataZoom组件，默认控制x轴。
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+ type: 'slider', // 这个 dataZoom 组件是 slider 型 dataZoom 组件
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+ xAxisIndex: 0,
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+ start: 0, // 左边在 0% 的位置。
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+ end: 100, // 右边在 100% 的位置。
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+ bottom: 100,
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+ },
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+
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+ ],
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+ xAxis: [{
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+ type: 'category',
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+ data: [],
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+ axisPointer: {
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+ type: ''
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+ },
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+ axisLabel: {
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+ interval: 0,
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+ rotate: 40
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+ }
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+ }],
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+ yAxis: [{
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+ type: 'value',
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+ name: '通话次数(通)',
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+ nameLocation: 'end',
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+ axisLabel: {
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+ formatter: '{value} '
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+ }
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+
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+ },
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+ {
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+ type: 'value',
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+ name: '通话时长(s)',
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+ nameLocation: 'end',
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+ axisLabel: {
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+ formatter: '{value} '
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+ }
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+ }
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+ ],
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+ series: [{
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+ type: 'bar',
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+ name: '呼入次数',
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+ data: []
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+ }, {
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+ type: 'line',
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+ name: '呼入时长',
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+ yAxisIndex: 1,
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+ data: []
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+ },
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+ {
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+ type: 'bar',
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+ name: '呼出次数',
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+ data: []
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+ }, {
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+ type: 'line',
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+ name: '呼出时长',
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+ yAxisIndex: 1,
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+ data: []
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+ }, {
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+ type: 'bar',
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+ name: '呼出未接通次数',
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+ data: []
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+ }, {
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+ type: 'line',
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+ name: '振铃时长',
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+ yAxisIndex: 1,
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+ data: []
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+ },
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+ {
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+ type: 'line',
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+ name: '通话总时长',
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+ yAxisIndex: 1,
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+ data: []
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+ },
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+ {
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+ type: 'line',
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+ name: '平均通话时长',
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+ yAxisIndex: 1,
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+ data: []
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+ }
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+ ],
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+ color: ['#1ab394', '#fbbe5b', '#88ebc4', '#fa957f', '#cddc39', '#ff5722', '#e91e63', '#673ab7']
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+ };
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+ // 使用刚指定的配置项和数据显示图表。
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+ myChartp.setOption(option);
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+ getDataLists(); //加载数据
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+ getColumnList(); //获取表格
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+
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+ });
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+
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+ //获取数据
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+ function getDataLists() {
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+ $.ajax({
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+ type: "get",
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+ url: huayi.config.callcenter_url + "TalkTime/GetDataList",
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+ async: true,
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+ dataType: 'json',
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+ data: {
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+ token: token,
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+ stime: $('#startTime').val() && $('#startTime').val().split(' ~ ')[0],
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+ endtime: $('#startTime').val() && $('#startTime').val().split(' ~ ')[1]
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+ },
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+ success: function(data) {
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+
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+ }
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+ })
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+ .then(function(data) {
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+ $('.thTable tbody').html('');
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+ myChartp.hideLoading();
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+ if(data.state.toLowerCase() == "success") {
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+ var tbodyCon = data.data;
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+ // 填入数据
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+ if(tbodyCon) {
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+ myChartp.setOption({
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+ xAxis: {
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+ data: (function() {
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+ var res = [];
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+ for(var i = 0; i < tbodyCon.length; i++) {
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+ res.push(tbodyCon[i].坐席名称);
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+ }
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+ return res;
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+ })(),
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+ },
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+ series: (function() {
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+ var sres = [],
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+ sres1 = [],
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+ sres2 = [],
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+ sres3 = [],
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+ sres4 = [],
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+ sres5 = [],
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+ sres6 = [],
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+ sres7 = [];
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+ var sobj = [{
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+ data: sres,
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+ },
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+ {
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+ data: sres1,
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+ },
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+ {
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+ data: sres2,
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+ },
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+ {
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+ data: sres3,
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+ },
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+ {
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+ data: sres4,
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+ },
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+ {
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+ data: sres5,
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+ },
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+ {
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+ data: sres6,
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+ },
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+ {
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+ data: sres7,
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+ },
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+ ];
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+ for(var i = 0; i < tbodyCon.length; i++) {
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+ sres.push(tbodyCon[i].呼入次数);
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+ sres1.push(tbodyCon[i].呼入时长);
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+ sres2.push(tbodyCon[i].呼出次数);
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+ sres3.push(tbodyCon[i].呼出时长);
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+ sres4.push(tbodyCon[i].呼出未接通次数);
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+ sres5.push(tbodyCon[i].振铃时长);
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+ sres6.push(tbodyCon[i].通话总时长);
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331
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+ sres7.push(tbodyCon[i].平均通话总时长);
|
|
|
332
|
+ }
|
|
|
333
|
+ return sobj;
|
|
|
334
|
+ })(),
|
|
|
335
|
+ });
|
|
|
336
|
+ //填充表格数据
|
|
|
337
|
+ for(var j = 0; j < tbodyCon.length; j++) {
|
|
|
338
|
+ $('<tr><td>' + tbodyCon[j].坐席名称 + '</td><td>' + tbodyCon[j].呼入次数 + '</td><td>' + tbodyCon[j].呼入时长 + '</td><td>' + tbodyCon[j].呼出次数 + '</td><td>' + tbodyCon[j].呼出时长 + '</td><td>' + tbodyCon[j].呼出未接通次数 + '</td><td>' + tbodyCon[j].振铃时长 + '</td><td style="color:#e73926;font-weight: bold;">' + tbodyCon[j].通话总时长 + '</td><td>' + tbodyCon[j].平均通话总时长 + '</td></tr>').appendTo('.thTable tbody');
|
|
|
339
|
+ }
|
|
|
340
|
+ } else {
|
|
|
341
|
+ $('#tabtu').html('<p class="text-center">暂无数据</p>');
|
|
|
342
|
+ $('.thTable tbody').html('<td colspan="9">没有找到您想要的记录呢！我会努力的...</td>');
|
|
|
343
|
+ }
|
|
|
344
|
+
|
|
|
345
|
+ } else {
|
|
|
346
|
+ $('#tabtu').html('<p class="text-center">暂无数据</p>');
|
|
|
347
|
+ $('.thTable tbody').html('<td colspan="9">没有找到您想要的记录呢！我会努力的...</td>');
|
|
|
348
|
+ }
|
|
|
349
|
+ });
|
|
|
350
|
+
|
|
|
351
|
+ }
|
|
|
352
|
+
|
|
|
353
|
+ //获取表头数据和图形legend
|
|
|
354
|
+ function getColumnList() {
|
|
|
355
|
+ $.ajax({
|
|
|
356
|
+ type: "get",
|
|
|
357
|
+ url: huayi.config.callcenter_url + "TalkTime/GetColumnList",
|
|
|
358
|
+ async: false,
|
|
|
359
|
+ dataType: 'json',
|
|
|
360
|
+ data: {
|
|
|
361
|
+ token: token
|
|
|
362
|
+ },
|
|
|
363
|
+ success: function(res) {
|
|
|
364
|
+
|
|
|
365
|
+ }
|
|
|
366
|
+
|
|
|
367
|
+ })
|
|
|
368
|
+
|
|
|
369
|
+ .then(function(data) {
|
|
|
370
|
+ $('.thTable thead tr').html('');
|
|
|
371
|
+ if(data.state.toLowerCase() == "success") {
|
|
|
372
|
+ var con = data.data;
|
|
|
373
|
+ if(con) {
|
|
|
374
|
+ myChartp.setOption({
|
|
|
375
|
+ legend: {
|
|
|
376
|
+ data: con,
|
|
|
377
|
+ },
|
|
|
378
|
+ });
|
|
|
379
|
+
|
|
|
380
|
+ for(var i = 0; i < con.length; i++) {
|
|
|
381
|
+ $('<td>' + con[i] + '</td>').appendTo('.thTable thead tr')
|
|
|
382
|
+ }
|
|
|
383
|
+ } else {
|
|
|
384
|
+ $('<td colspan="9">暂无表头数据</td>').appendTo('.thTable thead tr')
|
|
|
385
|
+ }
|
|
|
386
|
+ } else {
|
|
|
387
|
+ $('<td colspan="9">暂无表头数据</td>').appendTo('.thTable thead tr')
|
|
|
388
|
+ }
|
|
|
389
|
+ });
|
|
|
390
|
+ }
|
|
|
391
|
+ //导出
|
|
|
392
|
+ function dcexcel(obj) {
|
|
|
393
|
+ var url = huayi.config.callcenter_url + "TalkTime/ExptList?token=" + $.cookie("token");
|
|
|
394
|
+ url += "&stime=" + $('#startTime').val() && $('#startTime').val().split('~')[0] + "&endtime=" + $('#startTime').val() && $('#startTime').val().split('~')[1];
|
|
|
395
|
+ obj.href = url;
|
|
|
396
|
+ }
|
|
|
397
|
+ </script>
|
|
|
398
|
+ </body>
|
|
|
399
|
+
|
|
|
400
|
+</html>
|
