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@@ -1,351 +1,361 @@
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var ns;
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- var id=helper.request.queryString("id");
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- var phone=helper.request.queryString("phone");
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- var depName=helper.request.queryString("depName");
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- var name=helper.request.queryString("name");
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-
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- var objs={};
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- $.ajax({
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- type:"get",
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- url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
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- dataType: 'json',
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- async: true,
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- data: {
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- token: $.cookie("token")
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- },
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- success: function(data) {
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- if(data.state.toLowerCase()=='success'){
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- if(data.data.groname=='客服组'){
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- //console.log(data.data.groname)
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- $('.customerService').show();
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- ns=1;
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- }else{
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- $('.market').show();
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- ns=2;
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- }
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- }
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- }
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- });
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- if(id){
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- $("#CallID").val(id);
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- $("#tel").val(phone);
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- $("#tel_market").val(phone);
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- if(unescape(decodeURI(name))!='null' && unescape(decodeURI(name))!='undefined'){
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- $("#name_market").val(unescape(decodeURI(name)));
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- $("#name").val(unescape(decodeURI(name)));
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- }
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- if(unescape(decodeURI(depName))!='null' && unescape(decodeURI(depName))!='undefined'){
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- $("#testInput1").val(unescape(decodeURI(depName)));
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- $("#testInput3").val(unescape(decodeURI(depName)));
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- }
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-
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-
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- }
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- $(document).ready(function(){
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- //工单来源
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- getOrderSource('#orderSource');
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- //工单类型
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- getOrderType();
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- //工单状态
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- getOrderState();
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- //来电单位
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- getAccount('#comeCall_dep');
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-// getAccount('#comeCall_dep_market');
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- getAccount('#feedbackDep');
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-// getAccount('#feedbackDep_market');
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-
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- //编辑器配置 客服部
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- KindEditor.ready(function(K) {
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- window.changeEditor = K.create('#feedBackCon');//修改弹出框编辑器
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- })
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- //编辑器配置 市场部 备注
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- KindEditor.ready(function(K) {
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- window.marketEditor = K.create('#remark_market');
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- })
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- //保存
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-
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- $('.customerSubmit').click(function(){
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- saveCustomer();
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- })
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- $('.marketSubmit').click(function(){
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- saveMarket();
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- })
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-
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- })
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- //工单类型
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- function getOrderType() {
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- $.get(huayi.config.callcenter_url + 'WorkType/GetTreeList', {
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- "token": $.cookie("token"),
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- }, function(result) {
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- result = $.parseJSON(result);
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- $.fn.zTree.init($("#TreeDemo"), setting3, result.data); //实例化树形图
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- });
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- }
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- var setting3 = {
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- data: {
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- key: {
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- name: "text"
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- },
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- simpleData: {
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- enable: true,
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- idKey: "id",
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- rootPId: 0
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- }
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- },
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- callback: {
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- onClick: changeTreeClick
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+var id = helper.request.queryString("id");
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+var phone = helper.request.queryString("phone");
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+var depName = helper.request.queryString("depName");
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+var name = helper.request.queryString("name");
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+
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+var objs = {};
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+$.ajax({
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+ type: "get",
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+ url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
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+ dataType: 'json',
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+ async: true,
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+ data: {
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+ token: $.cookie("token")
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+ },
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+ success: function(data) {
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+ if(data.state.toLowerCase() == 'success') {
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+ if(data.data.groname == '客服组') {
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+ //console.log(data.data.groname)
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+ $('.customerService').show();
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+ ns = 1;
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+ } else {
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+ $('.market').show();
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+ ns = 2;
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}
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}
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-
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- function changeTreeClick(event, treeId, treeNode) {
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- var chanId = treeNode.id;
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- var changeName = treeNode.text;
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- $('#typeclass').val(changeName);
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- $('#typeclassId').val(chanId);
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- var pidnode = treeNode.getParentNode();
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- $('.addTree').hide();
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- };
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-
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- $('.down').click(function(){
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- if($('.treeList').css('display') == 'block') {
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- $('.treeList').css('display', 'none')
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- } else {
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- $('.treeList').css('display', 'block')
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+ }
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+});
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+if(id) {
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+ $("#CallID").val(id);
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+ $("#tel").val(phone);
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+ $("#tel_market").val(phone);
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+ if(unescape(decodeURI(name)) != 'null' && unescape(decodeURI(name)) != 'undefined') {
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+ $("#name_market").val(unescape(decodeURI(name)));
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+ $("#name").val(unescape(decodeURI(name)));
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+ }
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+ if(unescape(decodeURI(depName)) != 'null' && unescape(decodeURI(depName)) != 'undefined') {
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+ $("#testInput1").val(unescape(decodeURI(depName)));
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+ $("#testInput3").val(unescape(decodeURI(depName)));
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+ }
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+
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+}
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+$(document).ready(function() {
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+ //工单来源
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+ getOrderSource('#orderSource');
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+ //工单类型
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+ getOrderType();
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+ //工单状态
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+ getOrderState();
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+ //来电单位
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+ getAccount('#comeCall_dep');
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+ // getAccount('#comeCall_dep_market');
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+ getAccount('#feedbackDep');
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+ // getAccount('#feedbackDep_market');
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+
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+ //编辑器配置 客服部
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57
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+ KindEditor.ready(function(K) {
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58
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+ window.changeEditor = K.create('#feedBackCon'); //修改弹出框编辑器
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59
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+ })
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+ //编辑器配置 市场部 备注
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+ KindEditor.ready(function(K) {
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+ window.marketEditor = K.create('#remark_market');
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+ })
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+ //保存
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+
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+ $('.customerSubmit').click(function() {
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+ saveCustomer();
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+ })
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+ $('.marketSubmit').click(function() {
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+ saveMarket();
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+ })
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+
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+})
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+//工单类型
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+function getOrderType() {
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+ $.get(huayi.config.callcenter_url + 'WorkType/GetTreeList', {
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+ "token": $.cookie("token"),
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+ }, function(result) {
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+ result = $.parseJSON(result);
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+ $.fn.zTree.init($("#TreeDemo"), setting3, result.data); //实例化树形图
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+ });
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+}
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+var setting3 = {
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+ data: {
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+ key: {
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+ name: "text"
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+ },
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+ simpleData: {
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+ enable: true,
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+ idKey: "id",
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+ rootPId: 0
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}
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- })
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- $('#typeclass').click(function() {
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- $('.treeList').css('display', 'block')
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- })
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- $('.treeList').mouseleave(function() {
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- $(this).css('display', 'none')
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- })
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- //工单状态
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- function getOrderState(){
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-
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- $.ajax({
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- url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
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- type:'get',
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- async:true,
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- data: {
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- flag:'GDZT',
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- token: $.cookie("token")
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- },
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- dataType: "json",
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- success: function (res) {
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- if(res.state=="success"){
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- //console.log(res.data);
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- $('<option value="">全部</option>').appendTo($("#State"));
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- $(res.data).each(function(i,n){
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- if(n.F_DictionaryValueId=='472'){
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- $('<option value="' + n.F_DictionaryValueId + '" selected="selected">' + n.F_Name + '</option>').appendTo($("#State"));
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- }else{
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- $('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($("#State"));
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- }
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- })
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-//
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- }
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+ },
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+ callback: {
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+ onClick: changeTreeClick
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+ }
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+}
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+
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+function changeTreeClick(event, treeId, treeNode) {
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+ var chanId = treeNode.id;
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+ var changeName = treeNode.text;
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+ $('#typeclass').val(changeName);
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+ $('#typeclassId').val(chanId);
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+ var pidnode = treeNode.getParentNode();
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+ $('.addTree').hide();
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+};
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+
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+$('.down').click(function() {
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+ if($('.treeList').css('display') == 'block') {
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+ $('.treeList').css('display', 'none')
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+ } else {
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+ $('.treeList').css('display', 'block')
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+ }
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+})
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+$('#typeclass').click(function() {
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+ $('.treeList').css('display', 'block')
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+})
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+$('.treeList').mouseleave(function() {
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+ $(this).css('display', 'none')
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+})
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+//工单状态
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122
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+function getOrderState() {
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147
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123
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148
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- }
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- })
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+ $.ajax({
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+ url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
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126
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+ type: 'get',
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+ async: true,
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+ data: {
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+ flag: 'GDZT',
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+ token: $.cookie("token")
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+ },
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+ dataType: "json",
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+ success: function(res) {
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+ if(res.state == "success") {
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+ //console.log(res.data);
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+ $('<option value="">全部</option>').appendTo($("#State"));
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+ $(res.data).each(function(i, n) {
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+ if(n.F_DictionaryValueId == '472') {
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+ $('<option value="' + n.F_DictionaryValueId + '" selected="selected">' + n.F_Name + '</option>').appendTo($("#State"));
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+ } else {
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+ $('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($("#State"));
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+ }
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+ })
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+ //
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}
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151
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- //工单来源
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152
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- function getOrderSource(obj) {
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153
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- $.ajax({
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154
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- type: "get",
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155
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- url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
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156
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- dataType: 'json',
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157
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- async: true,
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158
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- data: {
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159
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- token: $.cookie("token"),
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- flag :"GDLY"
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- },
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162
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- success: function(data) {
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163
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- var Count = data.data;
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164
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- $('<option value="">全部</option>').appendTo($("#DicValueList"));
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165
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- $(Count).each(function(i,n){
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- if(n.F_DictionaryValueId=="468"){
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- $('<option value="' + n.F_DictionaryValueId + '" selected="selected">' + n.F_Name + '</option>').appendTo($("#DicValueList"));
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168
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- }else{
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- $('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($("#DicValueList"));
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170
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- }
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171
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-
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- })
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- }
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- });
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+
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175
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147
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}
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176
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- //来电单位
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177
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- function getAccount(obj) {
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178
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- $.ajax({
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179
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- type: "get",
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180
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- url: huayi.config.callcenter_url + "Customer/BindLDdep",
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181
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- dataType: 'json',
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182
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|
- async: true,
|
|
183
|
|
- data: {
|
|
184
|
|
- token: $.cookie("token")
|
|
185
|
|
- },
|
|
186
|
|
- success: function(data) {
|
|
187
|
|
- var Count = data.data.dep;
|
|
188
|
|
- $(Count).each(function(i,n){
|
|
189
|
|
- $("<option value='" + n + "'>" + n + "</option>").appendTo($(obj));
|
|
190
|
|
- })
|
|
191
|
|
-// $(obj).selectpicker('refresh');
|
|
|
148
|
+ })
|
|
|
149
|
+}
|
|
|
150
|
+//工单来源
|
|
|
151
|
+function getOrderSource(obj) {
|
|
|
152
|
+ $.ajax({
|
|
|
153
|
+ type: "get",
|
|
|
154
|
+ url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
|
|
|
155
|
+ dataType: 'json',
|
|
|
156
|
+ async: true,
|
|
|
157
|
+ data: {
|
|
|
158
|
+ token: $.cookie("token"),
|
|
|
159
|
+ flag: "GDLY"
|
|
|
160
|
+ },
|
|
|
161
|
+ success: function(data) {
|
|
|
162
|
+ var Count = data.data;
|
|
|
163
|
+ $('<option value="">全部</option>').appendTo($("#DicValueList"));
|
|
|
164
|
+ $(Count).each(function(i, n) {
|
|
|
165
|
+ if(n.F_DictionaryValueId == "468") {
|
|
|
166
|
+ $('<option value="' + n.F_DictionaryValueId + '" selected="selected">' + n.F_Name + '</option>').appendTo($("#DicValueList"));
|
|
|
167
|
+ } else {
|
|
|
168
|
+ $('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($("#DicValueList"));
|
|
192
|
169
|
}
|
|
193
|
|
- });
|
|
194
|
|
-
|
|
|
170
|
+
|
|
|
171
|
+ })
|
|
195
|
172
|
}
|
|
196
|
|
-
|
|
197
|
|
- function saveCustomer(){
|
|
198
|
|
- if($('#name').val()==''){
|
|
199
|
|
- layer.confirm('请输入姓名！', {
|
|
200
|
|
- icon: 2,
|
|
201
|
|
- btn: ['确定']
|
|
202
|
|
- });
|
|
203
|
|
- return;
|
|
204
|
|
- }
|
|
205
|
|
- if($('#tel').val()==''){
|
|
206
|
|
- layer.confirm('请输入电话！', {
|
|
207
|
|
- icon: 2,
|
|
208
|
|
- btn: ['确定']
|
|
209
|
|
- });
|
|
210
|
|
- return;
|
|
211
|
|
- }
|
|
212
|
|
- if($.trim($('#testInput1').val())==''){
|
|
213
|
|
- layer.confirm('请选择来电单位！', {
|
|
214
|
|
- icon: 2,
|
|
215
|
|
- btn: ['确定']
|
|
216
|
|
- });
|
|
217
|
|
- return;
|
|
218
|
|
- }
|
|
219
|
|
- if($.trim($('#testInput2').val())==''){
|
|
220
|
|
- layer.confirm('请选择反馈单位！', {
|
|
221
|
|
- icon: 2,
|
|
222
|
|
- btn: ['确定']
|
|
223
|
|
- });
|
|
224
|
|
- return;
|
|
225
|
|
- }
|
|
226
|
|
- if($('#orderSource').val()==''){
|
|
227
|
|
- layer.confirm('请选择工单来源！', {
|
|
228
|
|
- icon: 2,
|
|
229
|
|
- btn: ['确定']
|
|
230
|
|
- });
|
|
231
|
|
- return;
|
|
232
|
|
- }
|
|
233
|
|
- if($('#State').val()==''){
|
|
234
|
|
- layer.confirm('请选择工单状态！', {
|
|
235
|
|
- icon: 2,
|
|
236
|
|
- btn: ['确定']
|
|
237
|
|
- });
|
|
238
|
|
- return;
|
|
239
|
|
- }
|
|
240
|
|
- if($('#typeclassId').val()==''){
|
|
241
|
|
- layer.confirm('请选择工单类型！', {
|
|
242
|
|
- icon: 2,
|
|
243
|
|
- btn: ['确定']
|
|
244
|
|
- });
|
|
245
|
|
- return;
|
|
246
|
|
- }
|
|
247
|
|
- $.ajax({
|
|
248
|
|
- type: "post",
|
|
249
|
|
- url: huayi.config.callcenter_url + "CallInScreen/AddWorkOrder",
|
|
250
|
|
- dataType: 'json',
|
|
251
|
|
- async: true,
|
|
252
|
|
- data: {
|
|
253
|
|
- token: $.cookie("token"),
|
|
254
|
|
- callCustomer:$('#name').val(),//姓名
|
|
255
|
|
- tel:$('#tel').val(),//号码
|
|
256
|
|
- lddep:$('#testInput1').val(),//来电单位
|
|
257
|
|
- fkdep:$('#testInput2').val(),//反馈单位
|
|
258
|
|
- gdly:$('#DicValueList').val(),//工单来源
|
|
259
|
|
- gdlx: $('#typeclassId').val(),//工单类型id
|
|
260
|
|
- gdzt:$('#State').val(),//工单状态id
|
|
261
|
|
- province:$("#Province").val(),
|
|
262
|
|
- fkcont:encodeURIComponent(changeEditor.html()),//反馈内容
|
|
263
|
|
- sendmsg:$('#express').val() ,//快递信息
|
|
264
|
|
- note1: $('#remark1').val(),//备注一
|
|
265
|
|
- note2: $('#remark2').val(),//备注二
|
|
266
|
|
- note3: $('#remark3').val(),//备注三
|
|
267
|
|
- callid:$("#CallID").val()
|
|
268
|
|
- },
|
|
269
|
|
- success: function(data) {
|
|
270
|
|
- if(data.state.toLowerCase()=='success'){
|
|
271
|
|
- layer.msg("保存成功！");
|
|
272
|
|
- clear();
|
|
273
|
|
- }
|
|
274
|
|
- }
|
|
275
|
|
- });
|
|
276
|
|
-
|
|
277
|
|
-
|
|
|
173
|
+ });
|
|
|
174
|
+}
|
|
|
175
|
+//来电单位
|
|
|
176
|
+function getAccount(obj) {
|
|
|
177
|
+ $.ajax({
|
|
|
178
|
+ type: "get",
|
|
|
179
|
+ url: huayi.config.callcenter_url + "Customer/BindLDdep",
|
|
|
180
|
+ dataType: 'json',
|
|
|
181
|
+ async: true,
|
|
|
182
|
+ data: {
|
|
|
183
|
+ token: $.cookie("token")
|
|
|
184
|
+ },
|
|
|
185
|
+ success: function(data) {
|
|
|
186
|
+ var Count = data.data.dep;
|
|
|
187
|
+ $(Count).each(function(i, n) {
|
|
|
188
|
+ $("<option value='" + n + "'>" + n + "</option>").appendTo($(obj));
|
|
|
189
|
+ })
|
|
|
190
|
+ // $(obj).selectpicker('refresh');
|
|
278
|
191
|
}
|
|
279
|
|
- function saveMarket(){
|
|
280
|
|
- if($('#name_market').val()==''){
|
|
281
|
|
- layer.confirm('请输入姓名！', {
|
|
282
|
|
- icon: 2,
|
|
283
|
|
- btn: ['确定']
|
|
284
|
|
- });
|
|
285
|
|
- return;
|
|
286
|
|
- }
|
|
287
|
|
- if($('#tel_market').val()==''){
|
|
288
|
|
- layer.confirm('请输入电话！', {
|
|
289
|
|
- icon: 2,
|
|
290
|
|
- btn: ['确定']
|
|
291
|
|
- });
|
|
292
|
|
- return;
|
|
|
192
|
+ });
|
|
|
193
|
+
|
|
|
194
|
+}
|
|
|
195
|
+
|
|
|
196
|
+function saveCustomer() {
|
|
|
197
|
+ if($('#name').val() == '') {
|
|
|
198
|
+ layer.confirm('请输入姓名！', {
|
|
|
199
|
+ icon: 2,
|
|
|
200
|
+ btn: ['确定']
|
|
|
201
|
+ });
|
|
|
202
|
+ return;
|
|
|
203
|
+ }
|
|
|
204
|
+ if($('#tel').val() == '') {
|
|
|
205
|
+ layer.confirm('请输入电话！', {
|
|
|
206
|
+ icon: 2,
|
|
|
207
|
+ btn: ['确定']
|
|
|
208
|
+ });
|
|
|
209
|
+ return;
|
|
|
210
|
+ }
|
|
|
211
|
+ if($.trim($('#testInput1').val()) == '') {
|
|
|
212
|
+ layer.confirm('请选择来电单位！', {
|
|
|
213
|
+ icon: 2,
|
|
|
214
|
+ btn: ['确定']
|
|
|
215
|
+ });
|
|
|
216
|
+ return;
|
|
|
217
|
+ }
|
|
|
218
|
+ if($.trim($('#testInput2').val()) == '') {
|
|
|
219
|
+ layer.confirm('请选择反馈单位！', {
|
|
|
220
|
+ icon: 2,
|
|
|
221
|
+ btn: ['确定']
|
|
|
222
|
+ });
|
|
|
223
|
+ return;
|
|
|
224
|
+ }
|
|
|
225
|
+ if($('#orderSource').val() == '') {
|
|
|
226
|
+ layer.confirm('请选择工单来源！', {
|
|
|
227
|
+ icon: 2,
|
|
|
228
|
+ btn: ['确定']
|
|
|
229
|
+ });
|
|
|
230
|
+ return;
|
|
|
231
|
+ }
|
|
|
232
|
+ if($('#State').val() == '') {
|
|
|
233
|
+ layer.confirm('请选择工单状态！', {
|
|
|
234
|
+ icon: 2,
|
|
|
235
|
+ btn: ['确定']
|
|
|
236
|
+ });
|
|
|
237
|
+ return;
|
|
|
238
|
+ }
|
|
|
239
|
+ if($('#typeclassId').val() == '') {
|
|
|
240
|
+ layer.confirm('请选择工单类型！', {
|
|
|
241
|
+ icon: 2,
|
|
|
242
|
+ btn: ['确定']
|
|
|
243
|
+ });
|
|
|
244
|
+ return;
|
|
|
245
|
+ }
|
|
|
246
|
+ $.ajax({
|
|
|
247
|
+ type: "post",
|
|
|
248
|
+ url: huayi.config.callcenter_url + "CallInScreen/AddWorkOrder",
|
|
|
249
|
+ dataType: 'json',
|
|
|
250
|
+ async: true,
|
|
|
251
|
+ beforeSend: function() { //触发ajax请求开始时执行
|
|
|
252
|
+ $('.customerSubmit').attr("disabled", true);
|
|
|
253
|
+ $('.customerSubmit').text('保存中...');
|
|
|
254
|
+ },
|
|
|
255
|
+ data: {
|
|
|
256
|
+ token: $.cookie("token"),
|
|
|
257
|
+ callCustomer: $('#name').val(), //姓名
|
|
|
258
|
+ tel: $('#tel').val(), //号码
|
|
|
259
|
+ lddep: $('#testInput1').val(), //来电单位
|
|
|
260
|
+ fkdep: $('#testInput2').val(), //反馈单位
|
|
|
261
|
+ gdly: $('#DicValueList').val(), //工单来源
|
|
|
262
|
+ gdlx: $('#typeclassId').val(), //工单类型id
|
|
|
263
|
+ gdzt: $('#State').val(), //工单状态id
|
|
|
264
|
+ province: $("#Province").val(),
|
|
|
265
|
+ fkcont: encodeURIComponent(changeEditor.html()), //反馈内容
|
|
|
266
|
+ sendmsg: $('#express').val(), //快递信息
|
|
|
267
|
+ note1: $('#remark1').val(), //备注一
|
|
|
268
|
+ note2: $('#remark2').val(), //备注二
|
|
|
269
|
+ note3: $('#remark3').val(), //备注三
|
|
|
270
|
+ callid: $("#CallID").val()
|
|
|
271
|
+ },
|
|
|
272
|
+ success: function(data) {
|
|
|
273
|
+ if(data.state.toLowerCase() == 'success') {
|
|
|
274
|
+ layer.msg("保存成功！");
|
|
|
275
|
+ clear();
|
|
|
276
|
+ $('.customerSubmit').attr("disabled", false);
|
|
|
277
|
+ $('.customerSubmit').text('保存');
|
|
293
|
278
|
}
|
|
294
|
|
- if ($.trim($('#testInput3').val()) == '') {
|
|
295
|
|
- layer.confirm('请选择来电单位！', {
|
|
296
|
|
- icon: 2,
|
|
297
|
|
- btn: ['确定']
|
|
298
|
|
- });
|
|
299
|
|
- return;
|
|
|
279
|
+ }
|
|
|
280
|
+ });
|
|
|
281
|
+
|
|
|
282
|
+}
|
|
|
283
|
+
|
|
|
284
|
+function saveMarket() {
|
|
|
285
|
+ if($('#name_market').val() == '') {
|
|
|
286
|
+ layer.confirm('请输入姓名！', {
|
|
|
287
|
+ icon: 2,
|
|
|
288
|
+ btn: ['确定']
|
|
|
289
|
+ });
|
|
|
290
|
+ return;
|
|
|
291
|
+ }
|
|
|
292
|
+ if($('#tel_market').val() == '') {
|
|
|
293
|
+ layer.confirm('请输入电话！', {
|
|
|
294
|
+ icon: 2,
|
|
|
295
|
+ btn: ['确定']
|
|
|
296
|
+ });
|
|
|
297
|
+ return;
|
|
|
298
|
+ }
|
|
|
299
|
+ if($.trim($('#testInput3').val()) == '') {
|
|
|
300
|
+ layer.confirm('请选择来电单位！', {
|
|
|
301
|
+ icon: 2,
|
|
|
302
|
+ btn: ['确定']
|
|
|
303
|
+ });
|
|
|
304
|
+ return;
|
|
|
305
|
+ }
|
|
|
306
|
+ $.ajax({
|
|
|
307
|
+ type: "post",
|
|
|
308
|
+ url: huayi.config.callcenter_url + "CallInScreen/AddWorkOrder",
|
|
|
309
|
+ dataType: 'json',
|
|
|
310
|
+ async: true,
|
|
|
311
|
+ beforeSend: function() { //触发ajax请求开始时执行
|
|
|
312
|
+ $('.marketSubmit').attr("disabled", true);
|
|
|
313
|
+ $('.marketSubmit').text('保存中...');
|
|
|
314
|
+ },
|
|
|
315
|
+ data: {
|
|
|
316
|
+ token: $.cookie("token"),
|
|
|
317
|
+ callCustomer: $('#name_market').val(), //姓名
|
|
|
318
|
+ tel: $('#tel_market').val(), //号码
|
|
|
319
|
+ lddep: $('#LDunit_').val(), //来电单位
|
|
|
320
|
+ fkdep: $('#FKunit_').val(), //反馈单位
|
|
|
321
|
+ fkcont: encodeURIComponent(marketEditor.html()), //反馈内容
|
|
|
322
|
+ callid: $("#CallID").val()
|
|
|
323
|
+ },
|
|
|
324
|
+ success: function(data) {
|
|
|
325
|
+ if(data.state.toLowerCase() == 'success') {
|
|
|
326
|
+ layer.msg("保存成功！");
|
|
|
327
|
+ clear();
|
|
|
328
|
+ $('.marketSubmit').attr("disabled", false);
|
|
|
329
|
+ $('.marketSubmit').text('保存');
|
|
300
|
330
|
}
|
|
301
|
|
- $.ajax({
|
|
302
|
|
- type: "post",
|
|
303
|
|
- url: huayi.config.callcenter_url + "CallInScreen/AddWorkOrder",
|
|
304
|
|
- dataType: 'json',
|
|
305
|
|
- async: true,
|
|
306
|
|
- data: {
|
|
307
|
|
- token: $.cookie("token"),
|
|
308
|
|
- callCustomer:$('#name_market').val(),//姓名
|
|
309
|
|
- tel:$('#tel_market').val(),//号码
|
|
310
|
|
- lddep:$('#LDunit_').val(),//来电单位
|
|
311
|
|
- fkdep:$('#FKunit_').val(),//反馈单位
|
|
312
|
|
- fkcont:encodeURIComponent(marketEditor.html()),//反馈内容
|
|
313
|
|
- callid:$("#CallID").val()
|
|
314
|
|
- },
|
|
315
|
|
- success: function(data) {
|
|
316
|
|
- if(data.state.toLowerCase()=='success'){
|
|
317
|
|
- layer.msg("保存成功！");
|
|
318
|
|
- clear();
|
|
319
|
|
- }
|
|
320
|
|
- }
|
|
321
|
|
- });
|
|
322
|
|
-
|
|
323
|
|
-
|
|
324
|
331
|
}
|
|
325
|
|
-
|
|
326
|
|
- function clear(){
|
|
327
|
|
- if(ns==1){
|
|
328
|
|
- $('#name').val('');
|
|
329
|
|
- $('#tel').val('');//号码
|
|
330
|
|
- $('#testInput1').val('');//来电单位
|
|
331
|
|
- $('#testInput2').val('');//反馈单位
|
|
332
|
|
- $('#orderSource').val('');//工单来源
|
|
333
|
|
- $('#typeclassId').val('');//工单类型id
|
|
334
|
|
- $('#State').val('');//工单状态id
|
|
335
|
|
- $('#feedBackCon').val('');//反馈内容
|
|
336
|
|
- $('#express').val('');//快递信息
|
|
337
|
|
- $('#remark1').val('');//备注一
|
|
338
|
|
- $('#remark2').val('');//备注二
|
|
339
|
|
- $('#remark3').val('');//备注三
|
|
340
|
|
- $('#typeclass').val('');
|
|
341
|
|
- changeEditor.html('');
|
|
342
|
|
- }else{
|
|
343
|
|
- $('#name_market').val('');
|
|
344
|
|
- $('#tel_market').val('');//号码
|
|
345
|
|
- $('#testInput3').val('');//来电单位
|
|
346
|
|
- $('#testInput4').val('');//反馈单位
|
|
347
|
|
- $('#remark_market').val('');//备注内容
|
|
348
|
|
- marketEditor.html('');
|
|
349
|
|
- }
|
|
350
|
|
-
|
|
351
|
|
- }
|
|
|
332
|
+ });
|
|
|
333
|
+
|
|
|
334
|
+}
|
|
|
335
|
+
|
|
|
336
|
+function clear() {
|
|
|
337
|
+ if(ns == 1) {
|
|
|
338
|
+ $('#name').val('');
|
|
|
339
|
+ $('#tel').val(''); //号码
|
|
|
340
|
+ $('#testInput1').val(''); //来电单位
|
|
|
341
|
+ $('#testInput2').val(''); //反馈单位
|
|
|
342
|
+ $('#orderSource').val(''); //工单来源
|
|
|
343
|
+ $('#typeclassId').val(''); //工单类型id
|
|
|
344
|
+ $('#State').val(''); //工单状态id
|
|
|
345
|
+ $('#feedBackCon').val(''); //反馈内容
|
|
|
346
|
+ $('#express').val(''); //快递信息
|
|
|
347
|
+ $('#remark1').val(''); //备注一
|
|
|
348
|
+ $('#remark2').val(''); //备注二
|
|
|
349
|
+ $('#remark3').val(''); //备注三
|
|
|
350
|
+ $('#typeclass').val('');
|
|
|
351
|
+ changeEditor.html('');
|
|
|
352
|
+ } else {
|
|
|
353
|
+ $('#name_market').val('');
|
|
|
354
|
+ $('#tel_market').val(''); //号码
|
|
|
355
|
+ $('#testInput3').val(''); //来电单位
|
|
|
356
|
+ $('#testInput4').val(''); //反馈单位
|
|
|
357
|
+ $('#remark_market').val(''); //备注内容
|
|
|
358
|
+ marketEditor.html('');
|
|
|
359
|
+ }
|
|
|
360
|
+
|
|
|
361
|
+}
|
