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Autobio_UI
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CallCenterWe...
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WorkOrder
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WorkOrderDis...

WorkOrderDispose.html 34KB
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  1. <!DOCTYPE html>
    2. 

  2. <html>
    3. 

  3. 

  4. 	<head>
    5. 

  5. 		<meta charset="UTF-8">
    6. 

  6. 		<title>待处理列表</title>
    7. 

  7. 		<meta name="viewport" content="width=device-width, initial-scale=1.0">
    8. 

  8. 		<script src="../Script/Common/huayi.load.js"></script>
    9. 

  9. 		<script src="../Script/Common/huayi.config.js"></script>
    10. 

  10. 

  11. 		<link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
    12. 

  12. 		<link href="../css/WorkOrder/Search.css" rel="stylesheet">
    13. 

  13. 		<link href="../js/bootstrap-select/css/bootstrap-select.css" rel="stylesheet" />
    14. 

  14. 		<link href="../css/init.css" rel="stylesheet" />
    15. 

  15. 		<style>
    16. 

  16. 			/*table td {
    17. 

  17.             word-break:break-all;
    18. 

  18.             word-wrap:break-word;
    19. 

  19.         }
    20. 

  20.         table th {
    21. 

  21.             min-width:100px;
    22. 

  22.         }*/
    23. 

  23. 			
    24. 

  24. 			.time-box {
    25. 

  25. 				display: inline-block;
    26. 

  26. 				position: relative;
    27. 

  27. 			}
    28. 

  28. 			
    29. 

  29. 			i.tub {
    30. 

  30. 				position: absolute;
    31. 

  31. 				right: 8px;
    32. 

  32. 				top: 8px;
    33. 

  33. 				font-size: 18px;
    34. 

  34. 				color: #00a0ca;
    35. 

  35. 			}
    36. 

  36. 			
    37. 

  37. 			.search_time {
    38. 

  38. 				width: 228px!important;
    39. 

  39. 			}
    40. 

  40. 			
    41. 

  41. 			.bootstrap-select>.dropdown-toggle.bs-placeholder {
    42. 

  42. 				background-color: #ffffff!important;
    43. 

  43. 				border-color: #e5e6e7!important;
    44. 

  44. 			}
    45. 

  45. 			
    46. 

  46. 			.filter-option {
    47. 

  47. 				color: #676b6d;
    48. 

  48. 			}
    49. 

  49. 			
    50. 

  50. 			.bootstrap-select>.dropdown-toggle.btn-default {
    51. 

  51. 				background-color: #ffffff!important;
    52. 

  52. 				border-color: #e5e6e7!important;
    53. 

  53. 				color: #555;
    54. 

  54. 			}
    55. 

  55. 			
    56. 

  56. 			#typeclass {
    57. 

  57. 				background: #fff;
    58. 

  58. 			}
    59. 

  59. 			
    60. 

  60. 			.treeList {
    61. 

  61. 				top: 34px!important;
    62. 

  62. 				border: 1px solid #e5e6e7!important;
    63. 

  63. 				border-top: 0;
    64. 

  64. 				height: auto!important;
    65. 

  65. 			}
    66. 

  66. 			
    67. 

  67. 			#TreeDemo li {
    68. 

  68. 				float: initial;
    69. 

  69. 			}
    70. 

  70. 			#ce,#ces{
    71. 

  71. 				display: none;
    72. 

  72. 			}
    73. 

  73. 

  74. .E73{
    75. 

  75. 	background: #87eebf;
    76. 

  76. color: #000;
    77. 

  77. width: 100px;
    78. 

  78. }
    79. 

  79. 		</style>
    80. 

  80. 	</head>
    81. 

  81. 

  82.     <body class="gray-bg">
    83. 

  83.         <div class="daoHang clearfix">
    84. 

  84.             <div class="dhLeft">
    85. 

  85.                 <sapn>
    86. 

  86.                     <i class="syIcon"></i>位置：
    87. 

  87.                     <a href="javaScript:;" id="ReIndex">首页</a>&gt;
    88. 

  88.                     <a href="javaScript:;">工单管理</a>&gt;
    89. 

  89.                     <a href="" class="nowPosition">待处理列表</a>
    90. 

  90.                 </sapn>
    91. 

  91.             </div>
    92. 

  92. 

  93.             <div class="dhRight">
    94. 

  94.                 <a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
    95. 

  95.             </div>
    96. 

  96.         </div>
    97. 

  97. 

  98.         <div class="wrapper wrapper-content animated fadeInRight">
    99. 

  99.             <div class="toolBox">
    100. 

  100.                 <div class="th-bar clearfix">
    101. 

  101.                     <div class="pull-left">
    102. 

  102.                         <div class="form-inline">
    103. 

  103.                             <!--<div class="form-group">
    104. 

  104.                             <input type="text" class="form-control" id="name" placeholder="请输入客户名称"/>
    105. 

  105.                          </div>
    106. 

  106.                          <div class="form-group">
    107. 

  107.                             <input type="text" class="form-control" id="tel" placeholder="请输入客户电话"/>
    108. 

  108.                          </div>-->
    109. 

  109.                             <div class="time-box form-group">
    110. 

  110.                                 <i class="tub fa fa-caret-down down" style="color: #676b6d;"></i>
    111. 

  111.                                 <input class="form-control" type="text" id="typeclass" placeholder="请选择工单类型" readonly="readonly">
    112. 

  112.                                 <input type="hidden" id="typeclassId" />
    113. 

  113.                                 <div class="addTree treeList">
    114. 

  114.                                     <ul id="TreeDemo" class="ztree"></ul>
    115. 

  115.                                 </div>
    116. 

  116.                             </div>
    117. 

  117. 

  118.                             <div class="form-group">
    119. 

  119.                                 <select class="form-control selectpicker" id="orderSource" data-live-search="true">
    120. 

  120.                                     <option value="">请选择工单来源</option>
    121. 

  121.                                 </select>
    122. 

  122.                             </div>
    123. 

  123. 

  124.                             <div class="time-box form-group">
    125. 

  125.                                 <i class="tub fa fa-calendar"></i>
    126. 

  126.                                 <input class="form-control search_time" type="text" id="greetingTimes" placeholder="请选择时间">
    127. 

  127.                             </div>
    128. 

  128. 

  129.                             <div class="form-group">
    130. 

  130.                                 <select class="form-control selectpicker" id="comeCall_dep" data-live-search="true">
    131. 

  131.                                     <option value="">请选择来电单位</option>
    132. 

  132.                                 </select>
    133. 

  133.                             </div>
    134. 

  134. 

  135.                             <div class="form-group">
    136. 

  136.                                 <select class="form-control selectpicker" id="userid" data-live-search="true">
    137. 

  137.                                     <option value="">请选择坐席</option>
    138. 

  138.                                 </select>
    139. 

  139.                             </div>
    140. 

  140.                             <div class="form-group">
    141. 

  141.                                 <select class="form-control selectpicker" id="comeCall_deps" data-live-search="true">
    142. 

  142.                                     <option value="">请选择反馈单位</option>
    143. 

  143.                                 </select>
    144. 

  144.                             </div>
    145. 

  145.                         </div>
    146. 

  146. 

  147.                         <!--<span style="display:none">登录时间：<input type="text" class="laydate-icon loginTime" id="startTime"/></span>-->
    148. 

  148.                     </div>
    149. 

  149. 

  150.                     <div class="pull-right">
    151. 

  151.                         <button class="btns ss">搜索</button>
    152. 

  152.                         <!--<button class="btns gjss">高级搜索</button>-->
    153. 

  153.                         <a class="btns" onclick="dcexcel(this)">导出</a>
    154. 

  154.                     </div>
    155. 

  155.                 </div>
    156. 

  156.             </div>
    157. 

  157. 

  158.             <div style="width: 100%;padding: 10px;" id="ce" class="customerService">
    159. 

  159.                 <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
    160. 

  160.                     <thead>
    161. 

  161.                         <tr>
    162. 

  162.                             <th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
    163. 

  163.                             <th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
    164. 

  164.                             <th data-field="Address" data-align="center">来电单位</th>
    165. 

  165.                             <th data-field="Source" data-align="center">反馈单位</th>
    166. 

  166.                             <th data-field="GDLYName" data-align="center">工单来源</th>
    167. 

  167.                             <th data-field="TypeClassName" data-align="center">工单类型</th>
    168. 

  168.                             <th data-field="Customer" data-align="center"  data-class="E73">姓名</th>
    169. 

  169.                             <th data-field="CustomerTel" data-align="center">客户电话</th>
    170. 

  170.                             <th data-field="CreateUserNameRel" data-align="center" >受理人</th>
    171. 

  171.                             <th data-field="CreateTime" data-align="center">创建时间</th>
    172. 

  172.                             <th data-field="Detail" data-align="center" data-formatter="Detail" style="width:500px;">反馈内容及处理结果</th>
    173. 

  173.                             <th data-field="Files" data-align="center" data-formatter="Detail">快递信息</th>
    174. 

  174.                             <!--<th data-field="County" data-align="center" data-formatter="Detail">备注一</th>
    175. 

  175.                         <th data-field="Province" data-align="center" data-formatter="Detail">备注二</th>
    176. 

  176.                         <th data-field="City" data-align="center" data-formatter="Detail">备注三</th>-->
    177. 

  177.                             <th data-field="WorkOrderID" data-formatter="OverTime" data-align="center">工单超时</th>
    178. 

  178.                             <th data-field="WorkOrderID" data-formatter="Dispose" data-align="center">操作</th>
    179. 

  179.                              <th data-field="ID" data-formatter="Remove" data-align="center">删除</th>
    180. 

  180.                         </tr>
    181. 

  181.                     </thead>
    182. 

  182.                 </table>
    183. 

  183. 

  184.             </div>
    185. 

  185.             <div style="width: 100%;padding: 10px;" id="ces">
    186. 

  186.                 <table id="workorderlist_" class="market" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
    187. 

  187.                     <thead>
    188. 

  188.                         <tr>
    189. 

  189.                             <th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
    190. 

  190.                             <th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
    191. 

  191.                             <th data-field="Address" data-align="center">来电单位</th>
    192. 

  192.                             <th data-field="Source" data-align="center">反馈单位</th>
    193. 

  193.                             <th data-field="GDLYName" data-align="center">工单来源</th>
    194. 

  194.                             <th data-field="TypeClassName" data-align="center">工单类型</th>
    195. 

  195.                             <th data-field="Customer" data-align="center" data-class="E73">姓名</th>
    196. 

  196.                             <th data-field="CustomerTel" data-align="center">客户电话</th>
    197. 

  197.                             <th data-field="CreateUserNameRel" data-align="center">受理人</th>
    198. 

  198.                             <th data-field="CreateTime" data-align="center">创建时间</th>
    199. 

  199.                             <th data-field="Detail" data-align="center" data-formatter="Detail">反馈内容及处理结果</th>
    200. 

  200.                             <th data-field="WorkOrderID" data-formatter="OverTime" data-align="center">工单超时</th>
    201. 

  201.                             <th data-field="WorkOrderID" data-formatter="Dispose" data-align="center">操作</th>
    202. 

  202.                              <th data-field="ID" data-formatter="Remove" data-align="center">删除</th>
    203. 

  203.                         </tr>
    204. 

  204.                     </thead>
    205. 

  205.                 </table>
    206. 

  206.             </div>
    207. 

  207.             <!--查看详情-->
    208. 

  208.             <div class="ckxq  Hidens">
    209. 

  209.                 <ul class="clearfix ckxq_ul">
    210. 

  210.                     <li class="Active">工单详情</li>
    211. 

  211.                     <li>处理记录</li>
    212. 

  212.                     <li>催办记录</li>
    213. 

  213.                     <li>评论记录</li>
    214. 

  214.                     <span class="Closed">×</span>
    215. 

  215.                 </ul>
    216. 

  216.                 <div class="gdxq">
    217. 

  217.                     <div class="">
    218. 

  218.                         <table id="gdxq_table" border="0" class="table table-bordered  table-hover " style="width: 100%;">
    219. 

  219.                             <tbody class="tbodys">
    220. 

  220.                                 <tr>
    221. 

  221.                                     <th>工单编号：</th>
    222. 

  222.                                     <td>
    223. 

  223.                                         <span id="xq_gdbh"></span>
    224. 

  224.                                     </td>
    225. 

  225.                                     <th>工单类型：</th>
    226. 

  226.                                     <td>
    227. 

  227.                                         <span id="xq_gdlx"></span>
    228. 

  228.                                     </td>
    229. 

  229.                                     <th>创建时间：</th>
    230. 

  230.                                     <td>
    231. 

  231.                                         <span id="xq_cjsj"></span>
    232. 

  232.                                     </td>
    233. 

  233.                                 </tr>
    234. 

  234.                                 <tr>
    235. 

  235.                                     <th>工单状态：</th>
    236. 

  236.                                     <td>
    237. 

  237.                                         <span id="xq_gdzt"></span>
    238. 

  238.                                     </td>
    239. 

  239.                                     <th>客户姓名：</th>
    240. 

  240.                                     <td>
    241. 

  241.                                         <span id="xq_khxm"></span>
    242. 

  242.                                     </td>
    243. 

  243.                                     <th>客户电话：</th>
    244. 

  244.                                     <td>
    245. 

  245.                                         <span id="xq_khdh"></span>
    246. 

  246.                                     </td>
    247. 

  247.                                 </tr>
    248. 

  248.                                 <tr>
    249. 

  249.                                     <th>来电单位：</th>
    250. 

  250.                                     <td>
    251. 

  251.                                         <span id="xq_wtlx"></span>
    252. 

  252.                                     </td>
    253. 

  253.                                     <th>反馈单位：</th>
    254. 

  254.                                     <td>
    255. 

  255.                                         <span id="xq_zxgh"></span>
    256. 

  256.                                     </td>
    257. 

  257.                                 </tr>
    258. 

  258.                                 <tr>
    259. 

  259.                                     <th>反馈及处理内容：</th>
    260. 

  260.                                     <td colspan="5" id="xq_gdnr">
    261. 

  261.                                         <!--<span id="xq_gdnr"></span>-->
    262. 

  262.                                     </td>
    263. 

  263.                                 </tr>
    264. 

  264.                                 <tr class="BZ">
    265. 

  265.                                     <th>快递信息：</th>
    266. 

  266.                                     <td colspan="5">
    267. 

  267.                                         <span id="xq_kdxx"></span>
    268. 

  268.                                     </td>
    269. 

  269.                                 </tr>
    270. 

  270.                                 <tr class="BZ">
    271. 

  271.                                     <th>备注一：</th>
    272. 

  272.                                     <td colspan="5">
    273. 

  273.                                         <span id="bz-1"></span>
    274. 

  274.                                     </td>
    275. 

  275.                                 </tr>
    276. 

  276.                                 <tr class="BZ">
    277. 

  277.                                     <th>备注二：</th>
    278. 

  278.                                     <td colspan="5">
    279. 

  279.                                         <span id="bz-2"></span>
    280. 

  280.                                     </td>
    281. 

  281.                                 </tr>
    282. 

  282.                                 <tr class="BZ">
    283. 

  283.                                     <th>备注三：</th>
    284. 

  284.                                     <td colspan="5">
    285. 

  285.                                         <span id="bz-3"></span>
    286. 

  286.                                     </td>
    287. 

  287.                                 </tr>
    288. 

  288. 

  289.                             </tbody>
    290. 

  290. 

  291.                         </table>
    292. 

  292.                     </div>
    293. 

  293.                 </div>
    294. 

  294.                 <div class="gdxq" style="display:none;">
    295. 

  295.                     <table id="cllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
    296. 

  296.                         <thead>
    297. 

  297.                             <tr>
    298. 

  298.                                 <th data-field="WorkOrderID" data-formatter="ComXQ">处理详情</th>
    299. 

  299.                                 <th data-field="CreateTime">创建时间</th>
    300. 

  300.                             </tr>
    301. 

  301.                         </thead>
    302. 

  302.                     </table>
    303. 

  303.                 </div>
    304. 

  304.                 <div class="gdxq" style="display:none;">
    305. 

  305.                     <table id="cblist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
    306. 

  306.                         <thead>
    307. 

  307.                             <tr>
    308. 

  308.                                 <th data-field="CreateUserName">催办人</th>
    309. 

  309.                                 <th data-field="ToDeptName">被催办部门</th>
    310. 

  310.                                 <th data-field="ToUserName">被催办人</th>
    311. 

  311.                                 <th data-field="Detail">催办详情</th>
    312. 

  312.                                 <th data-field="CreateTime">创建时间</th>
    313. 

  313.                             </tr>
    314. 

  314.                         </thead>
    315. 

  315.                     </table>
    316. 

  316.                 </div>
    317. 

  317. 

  318.                 <div class="gdxq" style="display:none;">
    319. 

  319.                     <table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
    320. 

  320.                         <thead>
    321. 

  321.                             <tr>
    322. 

  322.                                 <th data-field="CreateUserName">评论人</th>
    323. 

  323.                                 <th data-field="Detail">评论详情</th>
    324. 

  324.                                 <th data-field="CreateTime">创建时间</th>
    325. 

  325.                             </tr>
    326. 

  326.                         </thead>
    327. 

  327.                     </table>
    328. 

  328.                 </div>
    329. 

  329.             </div>
    330. 

  330.         </div>
    331. 

  331. 

  332.         <div class="t-shade">
    333. 

  333.             <!--高级搜索-->
    334. 

  334.             <!--<div class="shade_k gjsu ">
    335. 

  335.               <div class="shade_title">
    336. 

  336.                   <span>高级搜索<srong class="cknum"></srong></span>
    337. 

  337.                   <span class="setwin"><a>x</a></span>
    338. 

  338.               </div>
    339. 

  339.               <div class="shade_content">
    340. 

  340.                   <div class="dgxx_table size-13">
    341. 

  341.                       <table class="_table1 table table-bordered  table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
    342. 

  342.                           <tr>
    343. 

  343.                               <th>工单类型：</th>
    344. 

  344.                               <td>
    345. 

  345.                                   <div class="inpBox">
    346. 

  346.                                       <input type="text" class="inps select" readonly="readonly" />
    347. 

  347.                                       <input type="hidden" class="inps " id="ss_gdlx" />
    348. 

  348.                                       <i class="xl xl_two"></i>
    349. 

  349.                                       <div class="xl_common">
    350. 

  350.                                           <ul class="xl_box">
    351. 

  351.                                               <li>--请选择--</li>
    352. 

  352.                                               <li itemid="1">售前咨询</li>
    353. 

  353.                                               <li itemid="2">报修服务</li>
    354. 

  354.                                               <li itemid="3">投诉建议</li>
    355. 

  355.                                           </ul>
    356. 

  356.                                       </div>
    357. 

  357.                                   </div>
    358. 

  358.                               </td>
    359. 

  359.                               <th>工单编号：</th>
    360. 

  360.                               <td>
    361. 

  361.                                   <div class="inpBox">
    362. 

  362.                                       <input type="text" class="inps " id="ss_gdbh" />
    363. 

  363.                                   </div>
    364. 

  364.                               </td>
    365. 

  365.                           </tr>
    366. 

  366.                           <tr>
    367. 

  367.                               <th>客户姓名：</th>
    368. 

  368.                               <td>
    369. 

  369.                                   <div class="inpBox">
    370. 

  370.                                       <input type="text" class="inps " id="ss_khxm" />
    371. 

  371.                                   </div>
    372. 

  372.                               </td>
    373. 

  373. 

  374.                               <th>客户电话：</th>
    375. 

  375.                               <td>
    376. 

  376.                                   <div class="inpBox">
    377. 

  377.                                       <input type="text" class="inps " id="ss_khdh" />
    378. 

  378.                                   </div>
    379. 

  379.                               </td>
    380. 

  380.                           </tr>
    381. 

  381.                           <tr>
    382. 

  382.                               <th>工单内容：</th>
    383. 

  383.                               <td colspan="3">
    384. 

  384.                                   <div class="inpBox">
    385. 

  385.                                       <input type="text" class="inps " id="ss_gdnr" />
    386. 

  386.                                   </div>
    387. 

  387.                               </td>
    388. 

  388.                           </tr>
    389. 

  389.                       </table>
    390. 

  390.                   </div>
    391. 

  391.                   <div class="clearfix wh_btn">
    392. 

  392.                       <input type="button" value="搜索" class="btn-info" id="gjss" />
    393. 

  393.                   </div>
    394. 

  394.               </div>
    395. 

  395.           </div>
    396. 

  396.         -->
    397. 

  397.             <!--处理工单-->
    398. 

  398.             <div class="shade_k clgd ">
    399. 

  399.                 <div class="shade_title">
    400. 

  400.                     <span>处理工单<srong class="cknum"></srong></span>
    401. 

  401.                     <span class="setwin"><a>x</a></span>
    402. 

  402.                 </div>
    403. 

  403.                 <div class="shade_content">
    404. 

  404.                     <div class="dgxx_table size-13">
    405. 

  405.                         <table class="_table1 table table-bordered  table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
    406. 

  406.                             <tr>
    407. 

  407.                                 <th>工单编号：</th>
    408. 

  408.                                 <td>
    409. 

  409.                                     <span id="cl_gdbh"></span>
    410. 

  410.                                 </td>
    411. 

  411. 

  412.                                 <th>工单类型：</th>
    413. 

  413.                                 <td>
    414. 

  414.                                     <span id="cl_gdlx"></span>
    415. 

  415.                                 </td>
    416. 

  416.                             </tr>
    417. 

  417.                             <tr>
    418. 

  418.                                 <th>客户姓名：</th>
    419. 

  419.                                 <td>
    420. 

  420.                                     <span id="cl_khxm"></span>
    421. 

  421.                                 </td>
    422. 

  422. 

  423.                                 <th>客户电话：</th>
    424. 

  424.                                 <td>
    425. 

  425.                                     <span id="cl_khdh"></span>
    426. 

  426.                                 </td>
    427. 

  427.                             </tr>
    428. 

  428.                             <tr>
    429. 

  429.                                 <th>反馈内容及处理结果：</th>
    430. 

  430.                                 <td  colspan="5 "id="cl_gdnr"  style="width: 150%;">
    431. 

  431.                                 </td>
    432. 

  432.                             </tr>
    433. 

  433.                             <tr>
    434. 

  434.                                 <th>处理方式：</th>
    435. 

  435.                                 <td colspan="3">
    436. 

  436.                                     <div>
    437. 

  437.                                         <label style="font-weight: normal;">
    438. 

  438.                                             <input type="radio" value="1" name="ltype" checked="checked" /> 结束
    439. 

  439.                                         </label> &nbsp;&nbsp;&nbsp;&nbsp;
    440. 

  440.                                         <!--<label style="font-weight: normal;">
    441. 

  441.                                         <input type="radio" value="0" name="ltype" />转派
    442. 

  442.                                     </label>-->
    443. 

  443.                                     </div>
    444. 

  444.                                 </td>
    445. 

  445.                             </tr>
    446. 

  446.                             <tr style="display:none;" class="js">
    447. 

  447.                                 <th>接收部门：</th>
    448. 

  448.                                 <td>
    449. 

  449.                                     <div class="inpBox">
    450. 

  450.                                         <input type="text" class="inps tree" readonly="readonly" id="clbmname" />
    451. 

  451.                                         <input type="hidden" class="inps " id="clbm" />
    452. 

  452.                                         <i class="xl"></i>
    453. 

  453.                                         <div class="addTree">
    454. 

  454.                                             <ul id="zrbmtree" class="ztree"></ul>
    455. 

  455.                                         </div>
    456. 

  456.                                     </div>
    457. 

  457.                                 </td>
    458. 

  458. 

  459.                                 <th>接收人：</th>
    460. 

  460.                                 <td>
    461. 

  461.                                     <div class="inpBox">
    462. 

  462.                                         <input type="text" class="inps select" readonly="readonly" id="clidname" />
    463. 

  463.                                         <input type="hidden" class="inps " id="clid" />
    464. 

  464.                                         <i class="xl"></i>
    465. 

  465.                                         <div class="xl_common">
    466. 

  466.                                             <ul class="xl_box clid"></ul>
    467. 

  467.                                         </div>
    468. 

  468.                                     </div>
    469. 

  469.                                 </td>
    470. 

  470.                             </tr>
    471. 

  471.                             <tr>
    472. 

  472.                                 <th>处理内容：</th>
    473. 

  473.                                 <td colspan="5">
    474. 

  474.                                     <div>
    475. 

  475.                                         <textarea id="cont" name="" rows="3" style="width:100%;"></textarea>
    476. 

  476.                                     </div>
    477. 

  477.                                 </td>
    478. 

  478.                             </tr>
    479. 

  479.                         </table>
    480. 

  480.                     </div>
    481. 

  481.                     <div class="clearfix wh_btn">
    482. 

  482.                         <input type="button" value="确定" class="btn-info" id="clgd" />
    483. 

  483.                     </div>
    484. 

  484.                 </div>
    485. 

  485.             </div>
    486. 

  486.         </div>
    487. 

  487.         <script src="../js/zTree/jquery.ztree.core.js"></script>
    488. 

  488.         <script src="../My97DatePicker/WdatePicker.js"></script>
    489. 

  489.         <script src="../js/laydate/laydate.js"></script>
    490. 

  490.         <script src="../js/bootstrap-select/js/bootstrap-select.js"></script>
    491. 

  491.         <script src="../js/kindeditor/kindeditor.js"></script>
    492. 

  492. 	<script src="../js/kindeditor/lang/zh_CN.js"></script>
    493. 

  493.         <script src="../js/WorkOrder/WorkOrder.js"></script>
    494. 

  494.         <script>
    495. 

  495.             var selid;
    496. 

  496.             var zpid;
    497. 

  497.             var stype = 1;
    498. 

  498.             $(document).ready(function () {
    499. 

  499.                 laydate.render({
    500. 

  500.                     elem: '#greetingTimes',
    501. 

  501.                     range: '~',
    502. 

  502.                     //type: 'datetime',
    503. 

  503.                     //max : 31,
    504. 

  504.                     //min: 0,
    505. 

  505.                     theme: '#00a1cb',
    506. 

  506.                 });
    507. 

  507.                 //处理工单
    508. 

  508.                 $("#clgd").click(function () {
    509. 

  509.                     var val = $("input[name='ltype']:checked").val();
    510. 

  510.                     if (!val) {
    511. 

  511.                         layer.confirm('请选择处理方式！', {
    512. 

  512.                             btn: ['确定']
    513. 

  513.                         });
    514. 

  514.                         return;
    515. 

  515.                     }
    516. 

  516.                     if (val == '0') {
    517. 

  517.                         if (!$("#clbm").val()) {
    518. 

  518.                             layer.confirm('请选择接收部门！', {
    519. 

  519.                                 btn: ['确定']
    520. 

  520.                             });
    521. 

  521.                             return;
    522. 

  522.                         }
    523. 

  523.                     }
    524. 

  524.                     if (!$("#cont").val()) {
    525. 

  525.                         layer.confirm('请输入处理内容！', {
    526. 

  526.                             btn: ['确定']
    527. 

  527.                         });
    528. 

  528.                         return;
    529. 

  529.                     }
    530. 

  530.                     $.post(huayi.config.callcenter_url + 'WorkOrder/DealWorkOrder', {
    531. 

  531.                         orderid: zpid,
    532. 

  532.                         isend: val,
    533. 

  533.                         clbm: $("#clbm").val(),
    534. 

  534.                         clid: $("#clid").val(),
    535. 

  535.                         cont: $("#cont").val(),
    536. 

  536.                         detail:encodeURIComponent(changeEditor.html()),
    537. 

  537.                         "token": $.cookie("token")
    538. 

  538.                     }, function (result) {
    539. 

  539.                         result = $.parseJSON(result);
    540. 

  540.                         if (result.state.toLowerCase() == "success") {
    541. 

  541. 

  542.                             layer.msg("处理工单成功");
    543. 

  543.                             $(".t-shade").removeClass("cx");
    544. 

  544.                             $(".clgd").removeClass("cx");
    545. 

  545.                             if(ns==1){
    546. 

  546.                             	initTable();
    547. 

  547.                             }else{
    548. 

  548.                             	initTables();
    549. 

  549.                             }
    550. 

  550.                         }
    551. 

  551.                     })
    552. 

  552.                 })
    553. 

  553. 

  554.             })
    555. 

  555. 

  556.             function initTable() {
    557. 

  557.                 //先销毁表格
    558. 

  558.                 $('#workorderlist').bootstrapTable('destroy');
    559. 

  559.                 //初始化表格,动态从服务器加载数据
    560. 

  560.                 $("#workorderlist").bootstrapTable({
    561. 

  561.                     method: "get", //使用get请求到服务器获取数据
    562. 

  562.                     url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
    563. 

  563.                     striped: true, //表格显示条纹
    564. 

  564.                     pagination: true, //启动分页
    565. 

  565.                     pageSize: 5, //每页显示的记录数
    566. 

  566.                     pageNumber: 1, //当前第几页
    567. 

  567.                     pageList: [10, 20, 50, 100], //记录数可选列表
    568. 

  568.                     search: false, //是否启用查询
    569. 

  569.                     showColumns: false, //显示下拉框勾选要显示的列
    570. 

  570.                     showRefresh: false, //显示刷新按钮
    571. 

  571.                     sidePagination: "server", //表示服务端请求
    572. 

  572.                     //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
    573. 

  573.                     //设置为limit可以获取limit, offset, search, sort, order
    574. 

  574.                     queryParamsType: "undefined",
    575. 

  575.                     queryParams: function queryParams(params) { //设置查询参数
    576. 

  576.                         var param = {
    577. 

  577.                             page: params.pageNumber,
    578. 

  578.                             pagesize: params.pageSize,
    579. 

  579.                             ltype: 471,
    580. 

  580.                             token: $.cookie("token"),
    581. 

  581.                             type: $('#orderSource').val(), //工单来源
    582. 

  582.                             typeclass: $('#typeclassId').val(), //工单类型
    583. 

  583.                             starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split('~')[0], //开始时间
    584. 

  584.                             endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split('~')[1], //结束时间
    585. 

  585.                             lddep: $('#comeCall_dep').val(), //来电单位
    586. 

  586.                             fkdep: $('#comeCall_deps').val(),//来电单位
    587. 

  587.                             userid: $('#userid').val() //坐席
    588. 

  588. 

  589.                         };
    590. 

  590.                         //                  if (stype == '1') {
    591. 

  591.                         //                      param.name = $("#name").val();
    592. 

  592.                         //                      param.tel = $("#tel").val();
    593. 

  593.                         //                  } else if (stype == '2') {
    594. 

  594.                         //                      param.name = $("#ss_khxm").val();
    595. 

  595.                         //                      param.tel = $("#ss_khdh").val();
    596. 

  596.                         //                      param.key = $("#ss_gdnr").val();
    597. 

  597.                         //                      param.type = $("#ss_gdlx").val();
    598. 

  598.                         //                      param.orderid = $("#ss_gdbh").val();
    599. 

  599.                         //                  }
    600. 

  600.                         return param;
    601. 

  601.                     },
    602. 

  602.                     onLoadSuccess: function () { //加载成功时执行
    603. 

  603.                         //layer.msg("加载成功");
    604. 

  604.                     },
    605. 

  605.                     onLoadError: function () { //加载失败时执行
    606. 

  606.                         //layer.msg("加载数据失败", { time: 1500, icon: 2 });
    607. 

  607.                     }
    608. 

  608.                 });
    609. 

  609.             }
    610. 

  610.             function initTables() {
    611. 

  611.                 //先销毁表格
    612. 

  612.                 $('#workorderlist_').bootstrapTable('destroy');
    613. 

  613.                 //初始化表格,动态从服务器加载数据
    614. 

  614.                 $("#workorderlist_").bootstrapTable({
    615. 

  615.                     method: "get", //使用get请求到服务器获取数据
    616. 

  616.                     url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
    617. 

  617.                     striped: true, //表格显示条纹
    618. 

  618.                     pagination: true, //启动分页
    619. 

  619.                     pageSize: 5, //每页显示的记录数
    620. 

  620.                     pageNumber: 1, //当前第几页
    621. 

  621.                     pageList: [10, 20, 50, 100], //记录数可选列表
    622. 

  622.                     search: false, //是否启用查询
    623. 

  623.                     showColumns: false, //显示下拉框勾选要显示的列
    624. 

  624.                     showRefresh: false, //显示刷新按钮
    625. 

  625.                     sidePagination: "server", //表示服务端请求
    626. 

  626.                     //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
    627. 

  627.                     //设置为limit可以获取limit, offset, search, sort, order
    628. 

  628.                     queryParamsType: "undefined",
    629. 

  629.                     queryParams: function queryParams(params) { //设置查询参数
    630. 

  630.                         var param = {
    631. 

  631.                             page: params.pageNumber,
    632. 

  632.                             pagesize: params.pageSize,
    633. 

  633.                             ltype: 471,
    634. 

  634.                             token: $.cookie("token"),
    635. 

  635.                             type: $('#orderSource').val(), //工单来源
    636. 

  636.                             typeclass: $('#typeclassId').val(), //工单类型
    637. 

  637.                             starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split('~')[0], //开始时间
    638. 

  638.                             endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split('~')[1], //结束时间
    639. 

  639.                             lddep: $('#comeCall_dep').val(), //来电单位
    640. 

  640.                             fkdep: $('#comeCall_deps').val(),//来电单位
    641. 

  641.                             userid: $('#userid').val() //坐席
    642. 

  642. 

  643.                         };
    644. 

  644.                         //                  if (stype == '1') {
    645. 

  645.                         //                      param.name = $("#name").val();
    646. 

  646.                         //                      param.tel = $("#tel").val();
    647. 

  647.                         //                  } else if (stype == '2') {
    648. 

  648.                         //                      param.name = $("#ss_khxm").val();
    649. 

  649.                         //                      param.tel = $("#ss_khdh").val();
    650. 

  650.                         //                      param.key = $("#ss_gdnr").val();
    651. 

  651.                         //                      param.type = $("#ss_gdlx").val();
    652. 

  652.                         //                      param.orderid = $("#ss_gdbh").val();
    653. 

  653.                         //                  }
    654. 

  654.                         return param;
    655. 

  655.                     },
    656. 

  656.                     onLoadSuccess: function () { //加载成功时执行
    657. 

  657.                         //layer.msg("加载成功");
    658. 

  658.                     },
    659. 

  659.                     onLoadError: function () { //加载失败时执行
    660. 

  660.                         //layer.msg("加载数据失败", { time: 1500, icon: 2 });
    661. 

  661.                     }
    662. 

  662.                 });
    663. 

  663.             }
    664. 

  664.             //导出
    665. 

  665.             function dcexcel(obj) {
    666. 

  666.                 var url = huayi.config.callcenter_url + "WorkOrder/ExportList?ltype=2&token=" + $.cookie("token");
    667. 

  667. 

  668.                 if (stype == '1') {
    669. 

  669.                     url += "&name=" + $("#name").val() + "&tel=" + $("#tel").val();
    670. 

  670.                 } else if (stype == '2') {
    671. 

  671.                     url += "&name=" + $("#ss_khxm").val() + "&tel=" + $("#ss_khdh").val() + "&key=" + $("#ss_gdnr").val();
    672. 

  672.                     url += "&type=" + $("#ss_gdlx").val() + "&orderid=" + $("#ss_gdbh").val();
    673. 

  673.                 }
    674. 

  674.                 obj.href = url;
    675. 

  675.             }
    676. 

  676.             function De() {
    677. 

  677.                 return '<div class="warning" onclick="CL()">调转</div>'
    678. 

  678.             }
    679. 

  679.             function CL() {
    680. 

  680.                 top.$("iframe:visible")[0].src = "WorkOrder/AddWorkOrder.html?id=" + id + "phone=" + phone;
    681. 

  681. 

  682.             }
    683. 

  683. 

  684.             var ns;
    685. 

  685.             $.ajax({
    686. 

  686.                 type: "get",
    687. 

  687.                 url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
    688. 

  688.                 dataType: 'json',
    689. 

  689.                 async: true,
    690. 

  690.                 data: {
    691. 

  691.                     token: $.cookie("token")
    692. 

  692.                 },
    693. 

  693.                 success: function (data) {
    694. 

  694.                     if (data.state.toLowerCase() == 'success') {
    695. 

  695.                         if (data.data.groname == '客服组') {
    696. 

  696.                             $('#ce').show();
    697. 

  697.                             ns = 1;
    698. 

  698.                             $('.BZ').removeClass("Hidens");
    699. 

  699.                         } else {
    700. 

  700.                             $('#ces').show();
    701. 

  701.                             ns = 2;
    702. 

  702.                             initTables();
    703. 

  703.                             $('.BZ').addClass("Hidens");
    704. 

  704.                         }
    705. 

  705.                     }
    706. 

  706.                 }
    707. 

  707.             });
    708. 

  708.             
    709. 

  709.          
    710. 

  710.         </script>
    711. 

  711.     </body>
    712. 

  712. 

  713. </html>
    714.