zhengbingbing
/
Autobio_UI


			
				
					
						
						
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							<!DOCTYPE html>
<html>

<head>
    <meta charset="UTF-8">
    <title>话务KPI</title>
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <script src="../Script/Common/huayi.load.js"></script>
	<script src="../Script/Common/huayi.config.js"></script>
	<link rel="stylesheet" href="../css/laydate/need/laydate.css" />
    <!--<link href="../css/Table/table1.css" rel="stylesheet" />-->
    <link rel="stylesheet" href="../css/init.css" />
    <!--<script src="../My97DatePicker/WdatePicker.js"></script>-->
    <style>
        table td {
            word-break: break-all;
            word-wrap: break-word;
        }
        .add_time input{
			width: 50%;
		}
		.laydate-icon{
			height: initial!important;
		}
		/*table#list{
				font-size: 12px;
				margin-top: 20px;
			}
	    table#list thead tr td {
			    background: #1ab394;
			    color: #fff;
		}*/
		table#tables thead td{
			background: #1cb494;
   			 color: #fff;
		}
    </style>
</head>

<body class="gray-bg">
	 <div class="daoHang clearfix">
				<div class="dhLeft" >
					<sapn><i class="syIcon"></i>位置：<a href="javaScript:;"  id="ReIndex">首页</a>&gt;<a href="javaScript:;">报表管理</a>&gt;<a href="" style="color: #000;">话务KPI</a></sapn>
				</div>
				<div class="dhRight">
            	<a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
            </div>
				
		</div>
    <div class="wrapper wrapper-content animated fadeInRight">
				<div class="toolBox">
				<div class="th-bar clearfix">
					<div class="pull-left">
						<div class="form-inline">
							
							 <div class="form-group">
							 	<input type="text" class="form-control laydate-icon" id="startTime" placeholder="开始时间"/>
							 </div>
							 <div class="form-group">
							 	<input type="text" class="form-control laydate-icon" id="endTime" placeholder="结束时间"/>
							 </div>
						</div>
					
				</div>
				<div class="pull-right">
					<button class="btns search">搜索</button>
					<!--<a href="" class="btns export">导出</a>-->
				</div>
				</div>
			</div>
      
        <div style="width: 100%;padding: 10px;">
                		<table class="table table-bordered text-center table-hover" id="tables" style="width: 100%;">
	          		<thead>
	          			<tr>
	          			<td colspan="2">分类</td>
	          			<td>数量</td>
	          			<td>占有率</td>
	          			
	          		</tr>
	          		</thead>
	          		<tbody class="tbody">
	          			<tr>
	          				<td rowspan="6">业务电话量</td>
	          			</tr>
	          			<tr>
	          				<td>呼入项目占有率</td>
	          				<td class="count">0</td>
	          				<td class="percent">0%</td>
	          			</tr>
	          			<tr>
	          			<td>呼出项目占有率</td>
	          				<td class="count">0</td>
	          				<td class="percent">0%</td>
	          			</tr>
	          			<tr>
	          				<td>呼入接通项目占有率</td>
	          				<td class="count">0</td>
	          				<td class="percent">0%</td>
	          			</tr>
	          			
	          			<tr>
	          				<td>呼入未接通项目占有率</td>
	          				<td class="count">0</td>
	          				<td class="percent">0%</td>
	          			</tr>
	          			<tr>
	          				<td>合计(总电话量)：</td>
	          				<td class="count">0</td>
	          				<td class="percent">0%</td>
	          			</tr>
	          			<tr>
	          				<td rowspan="6">回访满意度</td>
	          			</tr>
	          			<tr>
	          				<td>非常满意</td>
	          				<td class="count">0</td>
	          				<td class="percent">0%</td>
	          			</tr>
	          			<tr>
	          			<td>满意</td>
	          				<td class="count">0</td>
	          				<td class="percent">0%</td>
	          			</tr>
	          			<tr>
	          				<td>不满意</td>
	          				<td class="count">0</td>
	          				<td class="percent">0%</td>
	          			</tr>
	          			
	          			<tr>
	          				<td>未评价</td>
	          				<td class="count">0</td>
	          				<td class="percent">0%</td>
	          			</tr>
	          			<tr>
	          				<td>合计(总回访数)：</td>
	          				<td class="count">0</td>
	          				<td class="percent">0%</td>
	          			</tr>
	          			
	          			<tr>
	          				<td rowspan="4">服务水平</td>
	          			</tr>
	          			<tr>
	          				<td>20秒内应答</td>
	          				<td class="count">0</td>
	          				<td class="percent">0%</td>
	          			</tr>
	          			<tr>
	          			<td>非20秒内应答</td>
	          				<td class="count">0</td>
	          				<td class="percent">0%</td>
	          			</tr>
	          			<tr>
	          				<td>合计(总服务量)：</td>
	          				<td class="count">0</td>
	          				<td class="percent">0%</td>
	          			</tr>
	          			
	          		</tbody>
	          	</table>
	          	<div class="zhushi" style="color: red;">
	          		注：默认显示当月1号0：00：00至当日23：59：59的数据,非常满意是客户评分9-10，满意是客户评分7-8，不满意是客户评分0-6，未评价是坐席回访了没有评分, 回访满意度、工单平均时间、一次解决率都是查询当前时间已经结单的工单。
	          	</div>
	          	
	          	
        </div>
    </div>
	<script src="../css/laydate/laydate.js"></script>
    <script>
        $(document).ready(function () {
            /*日期选择*/
            laydate.skin('molv');
            /*开始日期*/
            laydate({
                elem: '#startTime',
                event: 'focus'
            });
            laydate({
                elem: '#endTime',
                event: 'focus'
            });
            var myDate=new Date();
				function turn(aa){
					if(aa<10){
						aa = "0" + aa;
					}
					return aa
				}
				$('#startTime').val(myDate.getFullYear()+"-"+turn(myDate.getMonth()+1)+"-"+ "01");
				$('#endTime').val(myDate.getFullYear()+"-"+turn(myDate.getMonth()+1)+"-"+turn(myDate.getDate()));
            /*搜索*/
            $(".search").click(function () {
                initTable();
            })
            	//导出
//			$('.export').click(function() {
//				dcexcel(this);
//			})
//
//			function dcexcel(obj) {
//				var dpt = "";
//				var url = huayi.config.callcenter_url + "GDLY/ExportExcel?token=" + $.cookie("token");
//				url += "&stime=" + $('#startTime').val() + "&endtime=" + $('#endTime').val();
//				obj.href = url;
//			}
//          
            initTable();
        })
       	function initTable() {
       	 $.ajax({
					type: "get",
					url: huayi.config.callcenter_url + "Callrecords/GetKPI",
					async: true,
					dataType: 'json',
					data: {
						token: $.cookie("token"),
						startdate: $('#startTime').val(),
						enddate: $('#endTime').val()
					},
					success: function(data) {
						if(data.state.toLowerCase()=='success'){
								var tdCount=$('.count');
								var tdPercent=$('.percent');
//								console.log(tdCount);
								$(data.data).each(function(i,n){
									tdCount.eq(i).html(n.num);
									tdPercent.eq(i).html(n.percent);
								})
							}

					}

				});
       	 
       	 }
			
    </script>

</body>

</html>