zhengbingbing
/
Autobio_UI


			
				
					
						
						
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							<!DOCTYPE html>
<html>
<head>
    <meta charset="UTF-8">
    <title>参与列表</title>
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
   <script src="../Script/Common/huayi.load.js"></script>
    <script src="../Script/Common/huayi.config.js"></script>
    <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
    <link href="../css/WorkOrder/Search.css" rel="stylesheet">
    <link href="../js/bootstrap-select/css/bootstrap-select.css" rel="stylesheet" />
    <link href="../css/init.css" rel="stylesheet" />
    <style>
        /*table td {
            word-break:break-all;
            word-wrap:break-word;
        }
        table th {
            min-width:100px;
        }*/
       
         .time-box {
			    display: inline-block;
			    position: relative;
			}
		i.tub {
		    position: absolute;
		    right: 8px;
		    top: 8px;
		    font-size: 18px;
		    color: #00a0ca;
		}
		.search_time {
		    width: 228px!important;
		}
		
		.bootstrap-select > .dropdown-toggle.bs-placeholder {
		    background-color: #ffffff!important;
		    border-color: #e5e6e7!important;
		}
		.filter-option{
			color: #676b6d;
		}
		.bootstrap-select > .dropdown-toggle.btn-default{
			   background-color: #ffffff!important;
		    border-color: #e5e6e7!important;
		    color: #555;
		}
		#typeclass{
			background: #fff;
		}
		.treeList{
			top: 34px!important;
			border: 1px solid #e5e6e7!important;
			border-top: 0;
			height: auto!important;
		}
		#TreeDemo li{
			float: initial;
		}
       #ce,#ces{
				display: none;
			}
       
   .E73{
	background: #87eebf;
color: #fff;
width: 100px;
}
	
    </style>

</head>
<body class="gray-bg">
	<div class="daoHang clearfix">
				<div class="dhLeft">
					<sapn><i class="syIcon"></i>位置：<a href="javaScript:;" id="ReIndex">首页</a>&gt;<a href="javaScript:;">工单管理</a>&gt;<a href="" class="nowPosition">已处理列表</a></sapn>
				</div>
				<div class="dhRight">
            		<a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
            </div>
	</div>
    <div class="wrapper wrapper-content animated fadeInRight">
    	
        <div class="toolBox">
    	     <div class="th-bar clearfix">
    	    	<div class="pull-left">
						<div class="form-inline">
							 <!--<div class="form-group">
							 	<input type="text" class="form-control" id="name" placeholder="请输入客户名称"/>
							 </div>
							 <div class="form-group">
							 	<input type="text" class="form-control" id="tel" placeholder="请输入客户电话"/>
							 </div>-->
							<div class="time-box form-group">
								<i class="tub fa fa-caret-down down" style="color: #676b6d;"></i>
								<input class="form-control" type="text" id="typeclass" placeholder="请选择工单类型" readonly="readonly">
								<input type="hidden" id="typeclassId"/>
								<div class="addTree treeList">
									<ul id="TreeDemo" class="ztree">
										
									</ul>
								</div>
							</div>
							
							<div class="form-group">
								<select class="form-control selectpicker" id="orderSource" data-live-search="true">
									<option value="">请选择工单来源</option>
								</select>
							</div>
							
							<div class="time-box form-group">
								<i class="tub fa fa-calendar"></i>
								<input class="form-control search_time" type="text" id="greetingTimes" placeholder="请选择时间">
							</div>
							
							<div class="form-group">
								<select class="form-control selectpicker" id="comeCall_dep" data-live-search="true">
									<option value="">请选择来电单位</option>
								</select>
							</div>
							
							<div class="form-group">
								<select class="form-control selectpicker" id="userid" data-live-search="true">
									<option value="">请选择坐席</option>
								</select>
							</div>
							<div class="form-group">
								<select class="form-control selectpicker" id="comeCall_deps" data-live-search="true">
									<option value="">请选择反馈单位</option>
								</select>
							</div>
						</div>
				</div>
    	    
    	    	<div class="pull-right">
					<button class="btns ss">搜索</button>
					<!--<button class="btns gjss">高级搜索</button>-->
					<a class="btns" onclick="dcexcel(this)">导出</a>
				</div>
    	     </div>
    	</div>
        
        <div style="width: 100%;padding: 10px;" id="ce">
            <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
                <thead>
                    <tr><th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
							<th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
							<th data-field="Address" data-align="center">来电单位</th>
							<th data-field="Source" data-align="center">反馈单位</th>
							<th data-field="GDLYName" data-align="center">工单来源</th>
							<th data-field="TypeClassName" data-align="center">工单类型</th>
							<th data-field="Customer" data-align="center" data-class="E73">姓名</th>
							<th data-field="CustomerTel" data-align="center">客户电话</th>
							<th data-field="LastDealUserNameRel" data-align="center">受理人</th>
							<th data-field="CreateTime" data-align="center">创建时间</th>
							<th data-field="Detail" data-align="center" data-formatter="Detail">反馈内容及处理结果</th>
							<th data-field="Files" data-align="center" data-formatter="Detail">快递信息</th>
							<!--<th data-field="County" data-align="center" data-formatter="Detail">备注一</th>
							<th data-field="Province" data-align="center" data-formatter="Detail">备注二</th>
							<th data-field="City" data-align="center" data-formatter="Detail">备注三</th-->
                        <th data-field="WorkOrderID" data-formatter="Comment"data-align="center">操作</th>
                         <th data-field="ID" data-formatter="Remove" data-align="center">删除</th>
                    </tr>
                </thead>
            </table>
        </div>
        <div style="width: 100%;padding: 10px;" id="ces" >
				<table id="workorderlist_"  class="market" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
					<thead>
						<tr>
							<th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
							<th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
							<th data-field="Address" data-align="center">来电单位</th>
							<th data-field="Source" data-align="center">反馈单位</th>
							<th data-field="GDLYName" data-align="center">工单来源</th>
							<th data-field="TypeClassName" data-align="center">工单类型</th>
							<th data-field="Customer" data-align="center" data-class="E73">姓名</th>
							<th data-field="CustomerTel" data-align="center">客户电话</th>
							<th data-field="LastDealUserNameRel" data-align="center">受理人</th>
							<th data-field="Detail" data-align="center" data-formatter="Detail">反馈内容及处理结果</th>
							<th data-field="CBCount" data-align="center">催办</th>
							<th data-field="WorkOrderID" data-formatter="OverTime" data-align="center">工单超时</th>
							<th data-field="WorkOrderID" data-formatter="Comment" data-align="center">操作</th>
							 <th data-field="ID" data-formatter="Remove" data-align="center">删除</th>
						</tr>
					</thead>
				</table>
			</div>
        <!--查看详情-->
        <div class="ckxq  Hidens">
            <ul class="clearfix ckxq_ul">
                <li class="Active">工单详情</li>
                <li>处理记录</li>
                <li>催办记录</li>
                <li>评论记录</li>
                <span class="Closed">×</span>
            </ul>
            <div class="gdxq">
                <div class="">
                    <table id="gdxq_table" border="0" class="table table-bordered  table-hover " style="width: 100%;">
                        <tbody class="tbodys">
                            <tr>
                                <th>工单编号：</th>
                                <td>
                                    <span id="xq_gdbh"></span>
                                </td>
                                <th>工单类型：</th>
                                <td>
                                    <span id="xq_gdlx"></span>
                                </td>
                                <th>创建时间：</th>
                                <td>
                                    <span id="xq_cjsj"></span>
                                </td>
                            </tr>
                            <tr>
                                <th>工单状态：</th>
                                <td>
                                    <span id="xq_gdzt"></span>
                                </td>
                                <th>客户姓名：</th>
                                <td>
                                    <span id="xq_khxm"></span>
                                </td>
                                <th>客户电话：</th>
                                <td>
                                    <span id="xq_khdh"></span>
                                </td>
                            </tr>
                            <tr>
									<th>来电单位：</th>
									<td>
										<span id="xq_wtlx"></span>
									</td>
									<th>反馈单位：</th>
									<td>
										<span id="xq_zxgh"></span>
									</td>
								</tr>
								<tr>
									<th>反馈及处理内容：</th>
									<td colspan="5">
										<span id="xq_gdnr"></span>
									</td>
								</tr>
								<tr class="BZ">
									<th>快递信息：</th>
									<td colspan="5">
										<span id="xq_kdxx"></span>
									</td>
								</tr>
								<tr class="BZ">
									<th>备注一：</th>
									<td colspan="5">
										<span id="bz-1"></span>
									</td>
								</tr>
								<tr class="BZ">
									<th>备注二：</th>
									<td colspan="5">
										<span id="bz-2"></span>
									</td>
								</tr>
								<tr class="BZ">
									<th>备注三：</th>
									<td colspan="5">
										<span id="bz-3"></span>
									</td>
								</tr>
                        </tbody>

                    </table>
                    <div  style="text-align: center;">
							<button class='btns modify'>修改</button>
						</div>
                </div>
            </div>
            <div class="gdxq" style="display:none;">
                <table id="cllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
                    <thead>
                        <tr>
                            <th data-field="WorkOrderID" data-formatter="ComXQ">处理详情</th>
                             <th  data-field="Detail">处理内容</th>
                            <th data-field="CreateTime">创建时间</th>
                        </tr>
                    </thead>
                </table>
            </div>
            <div class="gdxq" style="display:none;">
                <table id="cblist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
                    <thead>
                        <tr>
                            <th data-field="CreateUserName">催办人</th>
                            <th data-field="ToDeptName">被催办部门</th>
                            <th data-field="ToUserName">被催办人</th>
                            <th data-field="Detail">催办详情</th>
                            <th data-field="CreateTime">创建时间</th>
                        </tr>
                    </thead>
                </table>
            </div>
           
            <div class="gdxq" style="display:none;">
                <table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
                    <thead>
                        <tr>
                            <th data-field="CreateUserName">评论人</th>
                            <th data-field="Detail">评论详情</th>
                            <th data-field="CreateTime">创建时间</th>
                        </tr>
                    </thead>
                </table>
            </div>
        </div>
    </div>
    
    <div class="t-shade">
        <!--高级搜索-->
        <!--<div class="shade_k gjsu ">
            <div class="shade_title">
                <span>高级搜索<srong class="cknum"></srong></span>
                <span class="setwin"><a>x</a></span>
            </div>
            <div class="shade_content">
                <div class="dgxx_table size-13">
                    <table class="_table1 table table-bordered  table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
                        <tr>
                            <th>工单编号：</th>
                            <td colspan="3">
                                <div class="inpBox">
                                    <input type="text" class="inps " id="ss_gdbh" />
                                </div>
                            </td>
                        </tr>
                        <tr>
                            <th>工单类型：</th>
                            <td>
                                <div class="inpBox">
                                    <input type="text" class="inps select" value="--请选择--" readonly="readonly" />
                                    <input type="hidden" class="inps " id="ss_gdlx" />
                                    <i class="xl xl_two"></i>
                                    <div class="xl_common">
                                        <ul class="xl_box">
                                            <li>--请选择--</li>
                                            <li itemid="1">售前咨询</li>
                                            <li itemid="2">报修服务</li>
                                            <li itemid="3">投诉建议</li>
                                        </ul>
                                    </div>
                                </div>
                            </td>
                            <th>坐席工号：</th>
                            <td>
                                <div class="inpBox">
                                    <input type="text" class="inps " id="ss_zxgh" />
                                </div>
                            </td>
                        </tr>
                        <tr>
                            <th>客户姓名：</th>
                            <td>
                                <div class="inpBox">
                                    <input type="text" class="inps " id="ss_khxm" />
                                </div>
                            </td>

                            <th>客户电话：</th>
                            <td>
                                <div class="inpBox">
                                    <input type="text" class="inps " id="ss_khdh" />
                                </div>
                            </td>
                        </tr>
                        <tr>
                            <th>工单内容：</th>
                            <td colspan="3">
                                <div class="inpBox">
                                    <input type="text" class="inps " id="ss_gdnr" />
                                </div>
                            </td>
                        </tr>
                    </table>
                </div>
                <div class="clearfix wh_btn">
                    <input type="button" value="搜索" class="btn-info" id="gjss" />
                </div>
            </div>
        </div>
     -->
    
    	<!--处理工单-->
        <div class="shade_k clgd ">
            <div class="shade_title">
                <span>评论工单<srong class="cknum"></srong></span>
                <span class="setwin"><a>x</a></span>
            </div>
            <div class="shade_content">
                <div class="dgxx_table size-13">
                    <table class="_table1 table table-bordered  table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
                        <tr>
                            <th>工单编号：</th>
                            <td>
                                <span id="cl_gdbh"></span>
                            </td>

                            <th>工单类型：</th>
                            <td>
                                <span id="cl_gdlx"></span>
                            </td>
                        </tr>
                        <tr>
                            <th>客户姓名：</th>
                            <td>
                                <span id="cl_khxm"></span>
                            </td>

                            <th>客户电话：</th>
                            <td>
                                <span id="cl_khdh"></span>
                            </td>
                        </tr>
                        <tr>
                            <th>工单内容：</th>
                            <td colspan="3">
                                <span id="cl_gdnr"></span>
                            </td>
                        </tr>
                        <tr>
                            <th>评论内容：</th>
                            <td colspan="3">
                                <div >
                                    <textarea id="cont" name="" rows="3" style="width:100%;"></textarea>
                                </div>
                            </td>
                        </tr>
                    </table>
                </div>
                <div class="clearfix wh_btn">
                    <input type="button" value="确定" class="btn-info" id="plgd" />
                </div>
            </div>
        </div>
    
    </div>
  
    <script src="../js/zTree/jquery.ztree.core.js"></script>
    <script src="../My97DatePicker/WdatePicker.js"></script>
    <script src="../js/WorkOrder/WorkOrder.js"></script>
   <script src="../js/laydate/laydate.js"></script>
   <script src="../js/bootstrap-select/js/bootstrap-select.js"></script>
  <script>
        var selid;
        var zpid;
        var stype=1;
        $(document).ready(function () {
				laydate.render({
										elem: '#greetingTimes',
										range: '~',
				//							type: 'datetime',
										//max : 31,
//										min: 0,
										theme: '#00a1cb',
				});

            //处理工单
            $("#plgd").click(function () {
                if (!$("#cont").val()) {
                    layer.confirm('请输入评论内容！', {
                        btn: ['确定']
                    });
                    return;
                }
                $.post(huayi.config.callcenter_url+'WorkOrder/AddWorkOrderComment', { orderid: zpid, cont: $("#cont").val(), "token": $.cookie("token") }, function (result) {
                    result = $.parseJSON(result);
                    if (result.state.toLowerCase() == "success") {

                        layer.msg("评论工单成功");
                        $(".t-shade").removeClass("cx");
                        $(".clgd").removeClass("cx");
                       if(ns==1){
                            	initTable();
                            }else{
                            	initTables();
                            }
                    }
                })
            })
        })
        function initTable() {
            //先销毁表格
            $('#workorderlist').bootstrapTable('destroy');
            //初始化表格,动态从服务器加载数据
            $("#workorderlist").bootstrapTable({
                method: "get",  //使用get请求到服务器获取数据
                url: huayi.config.callcenter_url+"WorkOrder/GetList", //获取数据的Servlet地址
                striped: true,  //表格显示条纹
                pagination: true, //启动分页
                pageSize: 5,  //每页显示的记录数
                pageNumber: 1, //当前第几页
                pageList: [10, 20, 50, 100],  //记录数可选列表
                search: false,  //是否启用查询
                showColumns: false,  //显示下拉框勾选要显示的列
                showRefresh: false,  //显示刷新按钮
                sidePagination: "server", //表示服务端请求
                //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
                //设置为limit可以获取limit, offset, search, sort, order
                queryParamsType: "undefined",
                queryParams: function queryParams(params) {   //设置查询参数
                    var param = {
                        page: params.pageNumber,
                        pagesize: params.pageSize,
                        token: $.cookie("token"),
                        ltype: 472,
                        type:$('#orderSource').val(),//工单来源
                        typeclass:$('#typeclassId').val(),//工单类型
                        starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split('~')[0],//开始时间
						endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split('~')[1],//结束时间
						lddep: $('#comeCall_dep').val(),//来电单位
						fkdep: $('#comeCall_deps').val(),//来电单位
						userid: $('#userid').val() //坐席
                    };
//                  if (stype == '1') {
//                      param.name = $("#name").val();
//                      param.tel = $("#tel").val();
//                  } else if (stype == '2') {
//                      param.name = $("#ss_khxm").val();
//                      param.tel = $("#ss_khdh").val();
//                      param.key = $("#ss_gdnr").val();
//                      param.type = $("#ss_gdlx").val();
//                      param.orderid = $("#ss_gdbh").val();
//                      param.code = $("#ss_zxgh").val();
//                  }
                    return param;
                },
                onLoadSuccess: function () {  //加载成功时执行
                    //layer.msg("加载成功");
                },
                onLoadError: function () {  //加载失败时执行
                    //layer.msg("加载数据失败", { time: 1500, icon: 2 });
                }
            });
        }
        function initTables() {
				//先销毁表格
				$('#workorderlist_').bootstrapTable('destroy');
				//初始化表格,动态从服务器加载数据
				$("#workorderlist_").bootstrapTable({
					method: "get", //使用get请求到服务器获取数据
					url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
					striped: true, //表格显示条纹
					pagination: true, //启动分页
					pageSize: 5, //每页显示的记录数
					pageNumber: 1, //当前第几页
					pageList: [10, 20, 50, 100], //记录数可选列表
					search: false, //是否启用查询
					showColumns: false, //显示下拉框勾选要显示的列
					showRefresh: false, //显示刷新按钮
					sidePagination: "server", //表示服务端请求
					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
					//设置为limit可以获取limit, offset, search, sort, order
					queryParamsType: "undefined",
					queryParams: function queryParams(params) { //设置查询参数
						var param = {
							page: params.pageNumber,
							pagesize: params.pageSize,
							ltype: 472,
							token: $.cookie("token"),
							type: $('#orderSource').val(), //工单来源
							typeclass: $('#typeclassId').val(), //工单类型
							starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split('~')[0], //开始时间
							endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split('~')[1], //结束时间
							lddep: $('#comeCall_dep').val(), //来电单位
							fkdep: $('#comeCall_deps').val(),//来电单位
							userid: $('#userid').val() //坐席

						};
						//                  if (stype == '1') {
						//                      param.name = $("#name").val();
						//                      param.tel = $("#tel").val();
						//                  } else if (stype == '2') {
						//                      param.name = $("#ss_khxm").val();
						//                      param.tel = $("#ss_khdh").val();
						//                      param.key = $("#ss_gdnr").val();
						//                      param.type = $("#ss_gdlx").val();
						//                      param.orderid = $("#ss_gdbh").val();
						//                  }
						return param;
					},
					onLoadSuccess: function() { //加载成功时执行
						//layer.msg("加载成功");
					},
					onLoadError: function() { //加载失败时执行
						//layer.msg("加载数据失败", { time: 1500, icon: 2 });
					}
				});
			}
        function dcexcel(obj) {
            var url = huayi.config.callcenter_url + "WorkOrder/ExportListAll?token=" + $.cookie("token");

            if (stype == '1') {
                url += "&name=" + $("#name").val() + "&tel=" + $("#tel").val();
            } else if (stype == '2') {
                url += "&name=" + $("#ss_khxm").val() + "&tel=" + $("#ss_khdh").val() + "&key=" + $("#ss_gdnr").val() + "&state=" + $("#ss_gdzt").val();
                url += "&type=" + $("#ss_gdlx").val() + "&orderid=" + $("#ss_gdbh").val() + "&code=" + $("#ss_zxgh").val();
            }
            obj.href = url;
        }
    	
  	var ns;
    	$.ajax({
    		type:"get",
    		url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
			dataType: 'json',
			async: true,
			data: {
				token: $.cookie("token")
			},
			success: function(data) {
				if(data.state.toLowerCase()=='success'){
					if(data.data.groname=='客服组'){
						$('#ce').show();	
						ns=1;
						$('.BZ').removeClass("Hidens");
					}else{
						$('#ces').show();
						ns=2;
						$('.BZ').addClass("Hidens");    
					}
				}
			}
    });
  
  
  </script>
</body>
</html>