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- $(document).ready(function () {
- initTable();
- initTables();
- $(".ss").click(function () {
- stype = 1;
- initTable();
- initTables();
- })
- /*高级查询*/
- $(".gjss").click(function () {
- $(".t-shade").addClass("cx");
- $(".gjsu").addClass("cx");
- });
- $("#gjss").click(function () {
- stype = 2;
- initTable();
- initTables();
- $(".t-shade").removeClass("cx");
- $(".gjsu").removeClass("cx");
- })
- $(".setwin").click(function () {
- $(".t-shade").removeClass("cx");
- $(".gjsu").removeClass("cx");
- $(".cbgd").removeClass("cx");
- })
- //详情
- $(".ckxq ul li").click(function () {
- $(this).addClass("Active").siblings().removeClass("Active");
- var i = $(this).index();
- $(".gdxq").hide();
- $(".gdxq").eq(i).show();
- if (i > 0) { cljl(i); }
- });
- $(".Closed").click(function () {
- $(".ckxq").addClass("Hidens");
- });
- /*tree下拉框效果*/
- $(".inpBox .tree").click(function () {
- if ($(this).parent().find(".addTree").is(":hidden")) {
- $(this).parent().find(".addTree").show();
- }
- else {
- $(this).parent().find(".addTree").hide();
- }
- });
- /*普通下拉框效果*/
- $(".inpBox .select").click(function () {
- if ($(this).parent().find(".xl_common").is(":hidden")) {
- $(this).parent().find(".xl_common").show();
- }
- else {
- $(this).parent().find(".xl_common").hide();
- }
- });
- $(".xl").click(function () {
- if ($(this).parent().find(".addTree").is(":hidden")) {
- $(this).parent().find(".addTree").show();
- }
- else {
- $(this).parent().find(".addTree").hide();
- }
- if ($(this).parent().find(".xl_common").is(":hidden")) {
- $(this).parent().find(".xl_common").show();
- }
- else {
- $(this).parent().find(".xl_common").hide();
- }
- });
- $(".inpBox").mouseleave(function () {
- $(this).children(".addTree").hide();
- $(this).children(".xl_common").hide();
- })
- $(".xl_box").on("click", "li", function () {
- var obj = $(this).parent().parent().parent();
- obj.find("input").eq(0).val($(this).text());
- obj.find("input").eq(1).val($(this).attr("itemid"));
- obj.find(".xl_common").hide();
- })
- $("input[name='ltype']").click(function () {
- var val = $("input[name='ltype']:checked").val();
- if (val == '0') {
- $(".js").show();
- }
- else if (val == '1') {
- $(".js").hide();
- }
- })
- if ($("#zrbmtree")) {
- getBM($("#zrbmtree"));
- }
-
- laydate.render({
- elem: '#greetingTimes',
- range: '~',
- // type: 'datetime',
- //max : 31,
- // min: 0,
- theme: '#00a1cb',
- });
- //来电单位
- getAccount()
- //反馈单位
- getAccounts()
- function getAccount() {
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Customer/BindLDdep",
- dataType: 'json',
- async: true,
- data: {
- token: $.cookie("token")
- },
- success: function(data) {
- var Count = data.data.dep;
- $(Count).each(function(i,n){
- $("<option value='" + n + "'>" + n + "</option>").appendTo($("#comeCall_dep"));
- })
- $('#comeCall_dep').selectpicker('refresh');
- }
- });
- }
- function getAccounts() {
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Customer/BindLDdep",
- dataType: 'json',
- async: true,
- data: {
- token: $.cookie("token")
- },
- success: function(data) {
- var Count = data.data.dep;
- $(Count).each(function(i,n){
- $("<option value='" + n + "'>" + n + "</option>").appendTo($("#comeCall_deps"));
- })
- $('#comeCall_deps').selectpicker('refresh');
- }
- });
- }
-
- //工单来源
- getOrderSource()
- function getOrderSource() {
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
- dataType: 'json',
- async: true,
- data: {
- token: $.cookie("token"),
- flag :"GDLY"
- },
- success: function(data) {
- var Count = data.data;
- $(Count).each(function(i,n){
- $("<option value='" +n.F_DictionaryValueId + "'>" + n.F_Name + "</option>").appendTo($("#orderSource"));
- })
- $('#orderSource').selectpicker('refresh');
- }
- });
- }
-
- //工单类型
- getOrderType();
- function getOrderType() {
- $.get(huayi.config.callcenter_url + 'WorkType/GetTreeList', {
- "token": $.cookie("token"),
- }, function(result) {
- result = $.parseJSON(result);
- $.fn.zTree.init($("#TreeDemo"), setting3, result.data); //实例化树形图
- });
- }
- var setting3 = {
- data: {
- key: {
- name: "text"
- },
- simpleData: {
- enable: true,
- idKey: "id",
- rootPId: 0
- }
- },
- callback: {
- onClick: changeTreeClick
- }
- }
-
- function changeTreeClick(event, treeId, treeNode) {
- var chanId = treeNode.id;
- var changeName = treeNode.text;
- $('#typeclass').val(changeName);
- $('#typeclassId').val(chanId);
- var pidnode = treeNode.getParentNode();
- };
-
- $('.down').click(function(){
- if($('.treeList').css('display') == 'block') {
- $('.treeList').css('display', 'none')
- } else {
- $('.treeList').css('display', 'block')
- }
- })
-
- $('#typeclass').click(function() {
- $('.treeList').css('display', 'block')
- })
- $('.treeList').mouseleave(function() {
- $(this).css('display', 'none')
- })
- //坐席
- getSeating()
- function getSeating() {
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "CallInScreen/GetUsers",
- dataType: 'json',
- async: true,
- data: {
- token: $.cookie("token")
- },
- success: function(data) {
- var Count = data.data.user;
- $(Count).each(function(i,n){
- $("<option value='" +n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo($("#userid"));
- })
- $('#userid').selectpicker('refresh');
- }
- });
- }
-
-
- })
- function View(val) {
- return '<div class="imgs" ><a class="xg" onclick= ck("' + val + '") >' + val + '</a></div>';
- }
- function OverTime(val, row) {
- var cs = 'Ctime';
- if (row.LimitTime||row.State==1) {
- if (row.totalhour * 1 > row.LimitTime * 1) {
- cs = 'overTime_';
- }
- }
- return '<div class="' + cs + '" ><a class="xg" ></a></div>';
- }
- function ck(val) {
- selid = val;
- console.log( selid)
- $('.modify').attr('index',selid)
- $(".ckxq").removeClass("Hidens");
- $(".ckxq ul li").eq(0).trigger("click");
- xq();
- }
- function Detail(val){
- if(val) {
- var str = '<div '
-
- str = str + ' title="' +decodeURIComponent(val)+ '" ';
-
-
- return str + '>' +decodeURIComponent(val)+ '</div>';
- }
- }
- function xq() {
- $.getJSON(huayi.config.callcenter_url+'WorkOrder/GetWorkOrder', { "orderid": selid, "token": $.cookie("token") }, function (result) {
- if (result.state.toLowerCase() == "success") {
- if (result.data.data.length > 0) {
- var data = result.data.data[0];
- $("#xq_gdbh").text(data.WorkOrderID);
- $("#xq_gdlx").text(data.GDLXName);
- $("#xq_cjsj").text(data.CreateTime);
- $("#xq_gdzt").html(GetStateName(data.State));
- $("#xq_khxm").text(data.Customer);
- $("#xq_khdh").text(data.CustomerTel);
- $("#xq_wtlx").text(data.Address);
- $("#xq_zxgh").text(data.Source);
- $("#xq_gdnr").text(data.Detail);//工单详情
- $('#bz-1').text(data.County);
- $("#bz-2").text(data.Province);
- $("#bz-3").text(data.City);
- $("#xq_kdxx").text(data.Files);
- $(".gdxq").eq(0).find(".allbc").remove();
- if (result.data.item.length > 0) {
- var html = '<div class="allbc">补充记录'
- + '<table class="table table-hover table-striped"><thead><tr><th><div class="th-inner">补充人</div></th>'
- + '<th><div class="th-inner">补充详情</div></th><th><div class="th-inner">创建时间</div></th></tr></thead><tbody>';
- $(result.data.item).each(function (i, n) {
- html += '<td>' + n.CreateUserName + '</td><td>' + n.Detail + '</td><td>' + n.CreateTime + '</td>';
- })
- html += '</tbody></table></div>';
- $(".gdxq").eq(0).append($(html));
- }
- }
- }
- })
- }
- function cljl(type) {
- //先销毁表格
- var table = $(".gdxq").eq(type).find("table");
- table.bootstrapTable('destroy');
- //初始化表格,动态从服务器加载数据
- table.bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url+"WorkOrder/GetItemList", //获取数据的Servlet地址
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 5, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) { //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- type: type,
- id: selid,
- token: $.cookie("token")
- };
- return param;
- },
- onLoadSuccess: function () { //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function () { //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- }
- });
- }
- function GetTypeName(val) {
- var str = '';
- switch (val + '') {
- case '1': str = "咨询"; break;
- case '2': str = "报修服务"; break;
- case '3': str = "投诉建议"; break;
- }
- return str;
- }
- function GetStateName(val) {
- // var str = '';
- // switch (val + '') {
- // case '0': str = "待指派"; break;
- // case '1': str = "处理中"; break;
- // case '2': str = "已完结"; break;
- // }
- //if(val==0){
- // return '<div class="warning">待指派</div>'
- //}else if(val==1){
- // return '<div class="primary">处理中</div>'
- //}else if(val==2){
- // return '<div class="defauli">已完结</div>'
- // }
- if (val == 0) {
- return '<div class="warning">待处理</div> '
- } else{
- return '<div class="defauli">已处理</div>'
-
- }
- return str;
- }
- function ComXQ(val, row) {
- var str = '';
- if (row.IsLast) {
- str = str + row.CreateUser + " 完结工单。" + "<br>";
- }
- if (row.DealTime) {
- str = str + row.CreateUser + " 处理工单:" + "<br>";
- str = str + row.Detail + "<br>";
- }
- if (row.SureUserName) {
- str = str + row.SureUserName + " 接单。" + "<br>";
- }
- if (row.ToDeptName) {
- str = str + row.CreateUserName + " 指派工单给 " + row.ToDeptName + " ";
- if (row.ToUserName) {
- str = str + row.ToUserName;
- }
- str = str + "<br>";
- }
- if (row.IsStart) {
- str = str + row.CreateUserName + " 重新开启工单。" + "<br>";
- }
- return str;
- }
- //获取部门
- var setting = {
- data: {
- key: {
- name: "F_DeptName"
- },
- simpleData: {
- enable: true,
- idKey: "F_DeptId",
- pIdKey: "F_ParentId",
- rootPId: 0
- }
- },
- callback: {
- onClick: zTreeOnClick
- }
- };
- function getBM(obj) {
- $.getJSON(huayi.config.callcenter_url+'Department/GetAllList', { "token": $.cookie("token") }, function (result) {
- if (result.state.toLowerCase() == "success") {
- $.fn.zTree.init(obj, setting, result.data);
- }
- })
- }
- function zTreeOnClick(event, treeId, treeNode) {
- if (event) {
- event.stopPropagation();
- }
- var obj = $("#" + event.data.treeId).parent();
- obj.parent().find("input").eq(0).val(treeNode.F_DeptName);
- obj.parent().find("input").eq(1).val(treeNode.F_DeptId);
- obj.hide();
- getRY($(".clid"), $("#clbm").val());
- };
- //获取人员
- function getRY(obj, deptid) {
- obj.empty();
- obj.append('<li itemid="">--请选择--</li>');
- obj.parent().parent().find("input").eq(0).val("--请选择--");
- obj.parent().parent().find("input").eq(1).val("");
- $.getJSON(huayi.config.callcenter_url+'UserAccount/GetDeptUserList', { "deptid": deptid, "token": $.cookie("token") }, function (result) {
- if (result.state.toLowerCase() == "success") {
- $(result.data).each(function (i, n) {
- obj.append('<li itemid="' + n.F_UserCode + '">' + n.F_UserName + '</li>');
- })
- obj.find("li").click(function (event) {
- if (event) {
- event.stopPropagation();
- }
- $(this).parent().parent().parent().find("input").eq(0).val($(this).text());
- $(this).parent().parent().parent().find("input").eq(1).val($(this).attr("itemid"));
- $(this).parent().parent().hide();
- });
- }
- })
- }
- function Appoint(val, row) {
- return czhtml(val, row, "处理");
- }
- function Dispose(val, row) {
- return czhtml(val, row, "处理");
- }
- function Expedite(val, row) {
- return czhtml(val, row, "催办");
- }
- function Comment(val, row) {
- return czhtml(val, row, "评论");
- }
- function czhtml(val, row,str) {
- return '<div class="imgs" ><a class="xg" itemstr=\'' + JSON.stringify(row) + '\' onclick= oper("' + val + '",this) >' + str + '</a></div>';
- }
- function oper(val, obj) {
- zpid = val;
- var zp = JSON.parse($(obj).attr("itemstr"));
- $("#cl_gdbh").text(zp.WorkOrderID);
- $("#cl_gdlx").text(zp.TypeClassName);
- $("#cl_khxm").text(zp.Customer);
- $("#cl_khdh").text(zp.CustomerTel);
- $("#cl_gdnr").text(zp.Detail);
- $("#clbmname").val("");
- $("#clbm").val("");
- $("#clidname").val("");
- $("#clid").val("");
- $(".clid").empty();
- $("#cont").val("");
- $(".t-shade").addClass("cx");
- $(".clgd").addClass("cx");
- }
- //点解
- $('.modify').click(function(){
- var id=$(this).attr('index');
- console.log(id)
- layer.open({
- type: 2,
- title: '修改工单',
- maxmin: true, //开启最大化最小化按钮
- area: ['80%', '90%'],
- content: '../WorkOrder/Xga.html?id='+id
- // content: 'addZhiShiKuManger.html?addId=' + id + '&addPid='+ pid +'&addName='+ name +''
- });
- })
- var F_UserCode=localStorage.getItem('F_UserCode');
- console.log(typeof(F_UserCode))
- function Remove(val,row){
- console.log(row.CreateUser)
- if(row.CreateUser==F_UserCode){
- return '<div class="imgs" ><a onclick= remove("' + val + '") >删除</a></div>';
- }
-
- }
- function remove(str,row){
- layer.confirm('确定删除当前记录?', {
- btn: ['是', '否'] //按钮
- }, function(row) {
- /*执行删除*/
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "WorkOrder/DelWorkOrder",
- dataType: 'json',
- async: true,
- data: {
- ids:str,
- token: $.cookie("token")
- },
- success: function(data) {
- location.reload()
- }
- });
- });
- }
- //受理人判断
- function GetState(val,row){
- if(val==0){
- return '<div class="defauli">'+row.CreateUserNameRel+'</div>'
- }else{
- return '<div class="defauli">'+row.LastDealUserNameRel+'</div>'
- }
- }
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