zhengbingbing
/
Autobio_UI


			
				
					
						
						
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							<!DOCTYPE html>
<html>

	<head>
		<meta charset="UTF-8">
		<title>待处理列表</title>
		<meta name="viewport" content="width=device-width, initial-scale=1.0">
		<script src="../Script/Common/huayi.load.js"></script>
		<script src="../Script/Common/huayi.config.js"></script>

		<link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
		<link href="../css/WorkOrder/Search.css" rel="stylesheet">
		<link href="../js/bootstrap-select/css/bootstrap-select.css" rel="stylesheet" />
		<link href="../css/init.css" rel="stylesheet" />
		<style>
			/*table td {
            word-break:break-all;
            word-wrap:break-word;
        }
        table th {
            min-width:100px;
        }*/
			
			.time-box {
				display: inline-block;
				position: relative;
			}
			
			i.tub {
				position: absolute;
				right: 8px;
				top: 8px;
				font-size: 18px;
				color: #00a0ca;
			}
			
			.search_time {
				width: 228px!important;
			}
			
			.bootstrap-select>.dropdown-toggle.bs-placeholder {
				background-color: #ffffff!important;
				border-color: #e5e6e7!important;
			}
			
			.filter-option {
				color: #676b6d;
			}
			
			.bootstrap-select>.dropdown-toggle.btn-default {
				background-color: #ffffff!important;
				border-color: #e5e6e7!important;
				color: #555;
			}
			
			#typeclass {
				background: #fff;
			}
			
			.treeList {
				top: 34px!important;
				border: 1px solid #e5e6e7!important;
				border-top: 0;
				height: auto!important;
			}
			
			#TreeDemo li {
				float: initial;
			}
			#ce,#ces{
				display: none;
			}

.E73{
	background: #87eebf;
color: #000;
width: 100px;
}
.E72{
	width: 100px;
}
._table1 > thead > tr > th {
    text-align: right;
    padding: 4px !important;
    width: 25%;
}
._table1 > thead > tr > td {
    padding: 4px !important;
    width: 25%;
}
		</style>
	</head>

    <body class="gray-bg">
        <div class="daoHang clearfix">
            <div class="dhLeft">
                <sapn>
                    <i class="syIcon"></i>位置：
                    <a href="javaScript:;" id="ReIndex">首页</a>&gt;
                    <a href="javaScript:;">工单管理</a>&gt;
                    <a href="" class="nowPosition">待处理列表</a>
                </sapn>
            </div>

            <div class="dhRight">
                <a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
            </div>
        </div>

        <div class="wrapper wrapper-content animated fadeInRight">
            <div class="toolBox">
                <div class="th-bar clearfix">
                    <div class="pull-left">
                        <div class="form-inline">
                            <!--<div class="form-group">
                            <input type="text" class="form-control" id="name" placeholder="请输入客户名称"/>
                         </div>
                         <div class="form-group">
                            <input type="text" class="form-control" id="tel" placeholder="请输入客户电话"/>
                         </div>-->
                            <div class="time-box form-group">
                                <i class="tub fa fa-caret-down down" style="color: #676b6d;"></i>
                                <input class="form-control" type="text" id="typeclass" placeholder="请选择工单类型" readonly="readonly">
                                <input type="hidden" id="typeclassId" />
                                <div class="addTree treeList">
                                    <ul id="TreeDemo" class="ztree"></ul>
                                </div>
                            </div>

                            <div class="form-group">
                                <select class="form-control selectpicker" id="orderSource" data-live-search="true">
                                    <option value="">请选择工单来源</option>
                                </select>
                            </div>

                            <div class="time-box form-group">
                                <i class="tub fa fa-calendar"></i>
                                <input class="form-control search_time" type="text" id="greetingTimes" placeholder="请选择时间">
                            </div>

                            <div class="form-group">
                                <select class="form-control selectpicker" id="comeCall_dep" data-live-search="true">
                                    <option value="">请选择来电单位</option>
                                </select>
                            </div>

                            <div class="form-group">
                                <select class="form-control selectpicker" id="userid" data-live-search="true">
                                    <option value="">请选择坐席</option>
                                </select>
                            </div>
                            <div class="form-group">
                                <select class="form-control selectpicker" id="comeCall_deps" data-live-search="true">
                                    <option value="">请选择反馈单位</option>
                                </select>
                            </div>
                        </div>

                        <!--<span style="display:none">登录时间：<input type="text" class="laydate-icon loginTime" id="startTime"/></span>-->
                    </div>

                    <div class="pull-right">
                        <button class="btns ss">搜索</button>
                        <!--<button class="btns gjss">高级搜索</button>-->
                        <a class="btns" onclick="dcexcel(this)">导出</a>
                    </div>
                </div>
            </div>

            <div style="width: 100%;padding: 10px;" id="ce" class="customerService">
                <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
                    <thead>
                        <tr>
                            <th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
                              <th data-field="WorkOrderID" data-formatter="Dispose" data-align="center">处理工单</th>
                             <th data-field="ID" data-formatter="Remove" data-align="center" data-class="E72">操作工单</th>
                            <th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
                            <th data-field="Address" data-align="center">来电单位</th>
                            <th data-field="Source" data-align="center">反馈单位</th>
                            <th data-field="GDLYName" data-align="center">工单来源</th>
                            <th data-field="TypeClassName" data-align="center">工单类型</th>
                            <th data-field="Customer" data-align="center"  data-class="E73">姓名</th>
                            <th data-field="CustomerTel" data-align="center">客户电话</th>
                            <th data-field="CreateUserNameRel" data-align="center" >受理人</th>
                            <th data-field="CreateTime" data-align="center">创建时间</th>
                            <th data-field="Detail" data-align="center" data-formatter="Detail" style="width:500px;">反馈内容及处理结果</th>
                            <th data-field="WorkOrderID" data-formatter="OverTime" data-align="center">工单超时</th>
                           
                        </tr>
                    </thead>
                </table>

            </div>
            <div style="width: 100%;padding: 10px;" id="ces">
                <table id="workorderlist_" class="market" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
                    <thead>
                        <tr>
                            <th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
                             <th data-field="WorkOrderID" data-formatter="Dispose" data-align="center">处理工单</th>
                             <th data-field="ID" data-formatter="Remove" data-align="center">操作工单</th>
                            <th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
                            <th data-field="Address" data-align="center">来电单位</th>
                            <th data-field="Source" data-align="center">反馈单位</th>
                            <th data-field="GDLYName" data-align="center">工单来源</th>
                            <th data-field="TypeClassName" data-align="center">工单类型</th>
                            <th data-field="Customer" data-align="center" data-class="E73">姓名</th>
                            <th data-field="CustomerTel" data-align="center">客户电话</th>
                            <th data-field="CreateUserNameRel" data-align="center">受理人</th>
                            <th data-field="CreateTime" data-align="center">创建时间</th>
                            <th data-field="Detail" data-align="center" data-formatter="Detail">反馈内容及处理结果</th>
                            <th data-field="WorkOrderID" data-formatter="OverTime" data-align="center">工单超时</th>
                        </tr>
                    </thead>
                </table>
            </div>
            <!--查看详情-->
            <div class="ckxq  Hidens">
                <ul class="clearfix ckxq_ul">
                    <li class="Active">工单详情</li>
                    <li>处理记录</li>
                    <!--<li>催办记录</li>
                    <li>评论记录</li>-->
                    <span class="Closed">×</span>
                </ul>
                <div class="gdxq">
                    <div class="">
                        <table id="gdxq_table" border="0" class="table table-bordered  table-hover " style="width: 100%;">
                            <tbody class="tbodys">
                                <tr>
                                    <th>工单编号：</th>
                                    <td>
                                        <span id="xq_gdbh"></span>
                                    </td>
                                    <th>工单类型：</th>
                                    <td>
                                        <span id="xq_gdlx"></span>
                                    </td>
                                    <th>创建时间：</th>
                                    <td>
                                        <span id="xq_cjsj"></span>
                                    </td>
                                </tr>
                                <tr>
                                    <th>工单状态：</th>
                                    <td>
                                        <span id="xq_gdzt"></span>
                                    </td>
                                    <th>客户姓名：</th>
                                    <td>
                                        <span id="xq_khxm"></span>
                                    </td>
                                    <th>客户电话：</th>
                                    <td>
                                        <span id="xq_khdh"></span>
                                    </td>
                                </tr>
                                <tr>
                                    <th>来电单位：</th>
                                    <td>
                                        <span id="xq_wtlx"></span>
                                    </td>
                                    <th>反馈单位：</th>
                                    <td>
                                        <span id="xq_zxgh"></span>
                                    </td>
                                </tr>
                                <tr>
                                    <th>反馈及处理内容：</th>
                                    <td colspan="5" id="xq_gdnr">
                                        <!--<span id="xq_gdnr"></span>-->
                                    </td>
                                </tr>
                                <tr class="BZ">
                                    <th>快递信息：</th>
                                    <td colspan="5">
                                        <span id="xq_kdxx"></span>
                                    </td>
                                </tr>
                                <tr class="BZ">
                                    <th>备注一：</th>
                                    <td colspan="5">
                                        <span id="bz-1"></span>
                                    </td>
                                </tr>
                                <tr class="BZ">
                                    <th>备注二：</th>
                                    <td colspan="5">
                                        <span id="bz-2"></span>
                                    </td>
                                </tr>
                                <tr class="BZ">
                                    <th>备注三：</th>
                                    <td colspan="5">
                                        <span id="bz-3"></span>
                                    </td>
                                </tr>

                            </tbody>

                        </table>
                    </div>
                </div>
                <div class="gdxq" style="display:none;">
                    <table id="cllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
                        <thead>
                            <tr>
                                <th data-field="WorkOrderID" data-formatter="ComXQ">处理详情</th>
                                <th data-field="CreateTime">创建时间</th>
                            </tr>
                        </thead>
                    </table>
                </div>
                <!--<div class="gdxq" style="display:none;">
                    <table id="cblist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
                        <thead>
                            <tr>
                                <th data-field="CreateUserName">催办人</th>
                                <th data-field="ToDeptName">被催办部门</th>
                                <th data-field="ToUserName">被催办人</th>
                                <th data-field="Detail">催办详情</th>
                                <th data-field="CreateTime">创建时间</th>
                            </tr>
                        </thead>
                    </table>
                </div>

                <div class="gdxq" style="display:none;">
                    <table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
                        <thead>
                            <tr>
                                <th data-field="CreateUserName">评论人</th>
                                <th data-field="Detail">评论详情</th>
                                <th data-field="CreateTime">创建时间</th>
                            </tr>
                        </thead>
                    </table>
                </div>-->
            </div>
        </div>

        <div class="t-shade">
            <!--高级搜索-->
            <!--<div class="shade_k gjsu ">
              <div class="shade_title">
                  <span>高级搜索<srong class="cknum"></srong></span>
                  <span class="setwin"><a>x</a></span>
              </div>
              <div class="shade_content">
                  <div class="dgxx_table size-13">
                      <table class="_table1 table table-bordered  table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
                          <tr>
                              <th>工单类型：</th>
                              <td>
                                  <div class="inpBox">
                                      <input type="text" class="inps select" readonly="readonly" />
                                      <input type="hidden" class="inps " id="ss_gdlx" />
                                      <i class="xl xl_two"></i>
                                      <div class="xl_common">
                                          <ul class="xl_box">
                                              <li>--请选择--</li>
                                              <li itemid="1">售前咨询</li>
                                              <li itemid="2">报修服务</li>
                                              <li itemid="3">投诉建议</li>
                                          </ul>
                                      </div>
                                  </div>
                              </td>
                              <th>工单编号：</th>
                              <td>
                                  <div class="inpBox">
                                      <input type="text" class="inps " id="ss_gdbh" />
                                  </div>
                              </td>
                          </tr>
                          <tr>
                              <th>客户姓名：</th>
                              <td>
                                  <div class="inpBox">
                                      <input type="text" class="inps " id="ss_khxm" />
                                  </div>
                              </td>

                              <th>客户电话：</th>
                              <td>
                                  <div class="inpBox">
                                      <input type="text" class="inps " id="ss_khdh" />
                                  </div>
                              </td>
                          </tr>
                          <tr>
                              <th>工单内容：</th>
                              <td colspan="3">
                                  <div class="inpBox">
                                      <input type="text" class="inps " id="ss_gdnr" />
                                  </div>
                              </td>
                          </tr>
                      </table>
                  </div>
                  <div class="clearfix wh_btn">
                      <input type="button" value="搜索" class="btn-info" id="gjss" />
                  </div>
              </div>
          </div>
        -->
            <!--处理工单-->
            <div class="shade_k clgd ">
                <div class="shade_title">
                    <span>处理工单<srong class="cknum"></srong></span>
                    <span class="setwin"><a>x</a></span>
                </div>
                <div class="shade_content">
                    <div class="dgxx_table size-13">
                        <table class="_table1 table table-bordered   " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
                        	<thead>
                        		<tr>
                                <th>工单编号：</th>
                                <td >
                                    <span id="cl_gdbh"></span>
                                </td>

                                <th>工单类型：</th>
                                <td>
                                    <span id="cl_gdlx"></span>
                                </td>
                            </tr>
                            <tr>
                                <th>客户姓名：</th>
                                <td>
                                    <span id="cl_khxm"></span>
                                </td>

                                <th>客户电话：</th>
                                <td>
                                    <span id="cl_khdh"></span>
                                </td>
                            </tr>
                        	</thead>
                            <tr>
                                <th>反馈内容及处理结果：</th>
                                <td  colspan="5 ">
                                	<div id="cl_gdnr"  style="width: 100%;">
                                		
                                	</div>
                                </td>
                            </tr>
                            <tr>
                                <th>处理方式：</th>
                                <td colspan="3">
                                    <div>
                                        <label style="font-weight: normal;">
                                            <input type="radio" value="1" name="ltype" checked="checked" /> 结束
                                        </label> &nbsp;&nbsp;&nbsp;&nbsp;
                                        <!--<label style="font-weight: normal;">
                                        <input type="radio" value="0" name="ltype" />转派
                                    </label>-->
                                    </div>
                                </td>
                            </tr>
                            <tr style="display:none;" class="js">
                                <th>接收部门：</th>
                                <td>
                                    <div class="inpBox">
                                        <input type="text" class="inps tree" readonly="readonly" id="clbmname" />
                                        <input type="hidden" class="inps " id="clbm" />
                                        <i class="xl"></i>
                                        <div class="addTree">
                                            <ul id="zrbmtree" class="ztree"></ul>
                                        </div>
                                    </div>
                                </td>

                                <th>接收人：</th>
                                <td>
                                    <div class="inpBox">
                                        <input type="text" class="inps select" readonly="readonly" id="clidname" />
                                        <input type="hidden" class="inps " id="clid" />
                                        <i class="xl"></i>
                                        <div class="xl_common">
                                            <ul class="xl_box clid"></ul>
                                        </div>
                                    </div>
                                </td>
                            </tr>
                            <tr>
                                <th>处理内容：</th>
                                <td colspan="5">
                                    <div>
                                        <textarea id="cont" name="" rows="3" style="width:100%;"></textarea>
                                    </div>
                                </td>
                            </tr>
                        </table>
                    </div>
                    <div class="clearfix wh_btn">
                        <input type="button" value="确定" class="btn-info" id="clgd" />
                    </div>
                </div>
            </div>
        </div>
        <script src="../js/zTree/jquery.ztree.core.js"></script>
        <script src="../My97DatePicker/WdatePicker.js"></script>
        <script src="../js/laydate/laydate.js"></script>
        <script src="../js/bootstrap-select/js/bootstrap-select.js"></script>
        <script src="../js/kindeditor/kindeditor.js"></script>
	<script src="../js/kindeditor/lang/zh_CN.js"></script>
        <script src="../js/WorkOrder/WorkOrder.js"></script>
        <script>
            var selid;
            var zpid;
            var stype = 1;
            $(document).ready(function () {
                laydate.render({
                    elem: '#greetingTimes',
                    range: '~',
                    //type: 'datetime',
                    //max : 31,
                    //min: 0,
                    theme: '#00a1cb',
                });
                //处理工单
                $("#clgd").click(function () {
                    var val = $("input[name='ltype']:checked").val();
                    if (!val) {
                        layer.confirm('请选择处理方式！', {
                            btn: ['确定']
                        });
                        return;
                    }
                    if (val == '0') {
                        if (!$("#clbm").val()) {
                            layer.confirm('请选择接收部门！', {
                                btn: ['确定']
                            });
                            return;
                        }
                    }
                    $.post(huayi.config.callcenter_url + 'WorkOrder/DealWorkOrder', {
                        orderid: zpid,
                        isend: val,
                        clbm: $("#clbm").val(),
                        clid: $("#clid").val(),
                        cont: $("#cont").val(),
                        detail:encodeURIComponent(changeEditor.html()),
                        "token": $.cookie("token")
                    }, function (result) {
                        result = $.parseJSON(result);
                        if (result.state.toLowerCase() == "success") {

                            layer.msg("处理工单成功");
                            $(".t-shade").removeClass("cx");
                            $(".clgd").removeClass("cx");
                            if(ns==1){
                            	initTable();
                            }else{
                            	initTables();
                            }
                        }
                    })
                })

            })

            function initTable() {
                //先销毁表格
                $('#workorderlist').bootstrapTable('destroy');
                //初始化表格,动态从服务器加载数据
                $("#workorderlist").bootstrapTable({
                    method: "get", //使用get请求到服务器获取数据
                    url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
                    striped: true, //表格显示条纹
                    pagination: true, //启动分页
                    pageSize: 5, //每页显示的记录数
                    pageNumber: 1, //当前第几页
                    pageList: [10, 20, 50, 100], //记录数可选列表
                    search: false, //是否启用查询
                    showColumns: false, //显示下拉框勾选要显示的列
                    showRefresh: false, //显示刷新按钮
                    sidePagination: "server", //表示服务端请求
                    //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
                    //设置为limit可以获取limit, offset, search, sort, order
                    queryParamsType: "undefined",
                    queryParams: function queryParams(params) { //设置查询参数
                        var param = {
                            page: params.pageNumber,
                            pagesize: params.pageSize,
                            ltype: 471,
                            token: $.cookie("token"),
                            type: $('#orderSource').val(), //工单来源
                            typeclass: $('#typeclassId').val(), //工单类型
                            starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split('~')[0], //开始时间
                            endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split('~')[1], //结束时间
                            lddep: $('#comeCall_dep').val(), //来电单位
                            fkdep: $('#comeCall_deps').val(),//来电单位
                            userid: $('#userid').val() //坐席

                        };
                        //                  if (stype == '1') {
                        //                      param.name = $("#name").val();
                        //                      param.tel = $("#tel").val();
                        //                  } else if (stype == '2') {
                        //                      param.name = $("#ss_khxm").val();
                        //                      param.tel = $("#ss_khdh").val();
                        //                      param.key = $("#ss_gdnr").val();
                        //                      param.type = $("#ss_gdlx").val();
                        //                      param.orderid = $("#ss_gdbh").val();
                        //                  }
                        return param;
                    },
                    onLoadSuccess: function () { //加载成功时执行
                        //layer.msg("加载成功");
                    },
                    onLoadError: function () { //加载失败时执行
                        //layer.msg("加载数据失败", { time: 1500, icon: 2 });
                    }
                });
            }
            function initTables() {
                //先销毁表格
                $('#workorderlist_').bootstrapTable('destroy');
                //初始化表格,动态从服务器加载数据
                $("#workorderlist_").bootstrapTable({
                    method: "get", //使用get请求到服务器获取数据
                    url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
                    striped: true, //表格显示条纹
                    pagination: true, //启动分页
                    pageSize: 5, //每页显示的记录数
                    pageNumber: 1, //当前第几页
                    pageList: [10, 20, 50, 100], //记录数可选列表
                    search: false, //是否启用查询
                    showColumns: false, //显示下拉框勾选要显示的列
                    showRefresh: false, //显示刷新按钮
                    sidePagination: "server", //表示服务端请求
                    //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
                    //设置为limit可以获取limit, offset, search, sort, order
                    queryParamsType: "undefined",
                    queryParams: function queryParams(params) { //设置查询参数
                        var param = {
                            page: params.pageNumber,
                            pagesize: params.pageSize,
                            ltype: 471,
                            token: $.cookie("token"),
                            type: $('#orderSource').val(), //工单来源
                            typeclass: $('#typeclassId').val(), //工单类型
                            starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split('~')[0], //开始时间
                            endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split('~')[1], //结束时间
                            lddep: $('#comeCall_dep').val(), //来电单位
                            fkdep: $('#comeCall_deps').val(),//来电单位
                            userid: $('#userid').val() //坐席

                        };
                        //                  if (stype == '1') {
                        //                      param.name = $("#name").val();
                        //                      param.tel = $("#tel").val();
                        //                  } else if (stype == '2') {
                        //                      param.name = $("#ss_khxm").val();
                        //                      param.tel = $("#ss_khdh").val();
                        //                      param.key = $("#ss_gdnr").val();
                        //                      param.type = $("#ss_gdlx").val();
                        //                      param.orderid = $("#ss_gdbh").val();
                        //                  }
                        return param;
                    },
                    onLoadSuccess: function () { //加载成功时执行
                        //layer.msg("加载成功");
                    },
                    onLoadError: function () { //加载失败时执行
                        //layer.msg("加载数据失败", { time: 1500, icon: 2 });
                    }
                });
            }
            //导出
            function dcexcel(obj) {
                var url = huayi.config.callcenter_url + "WorkOrder/ExportList?ltype=2&token=" + $.cookie("token");

                if (stype == '1') {
                    url += "&name=" + $("#name").val() + "&tel=" + $("#tel").val();
                } else if (stype == '2') {
                    url += "&name=" + $("#ss_khxm").val() + "&tel=" + $("#ss_khdh").val() + "&key=" + $("#ss_gdnr").val();
                    url += "&type=" + $("#ss_gdlx").val() + "&orderid=" + $("#ss_gdbh").val();
                }
                obj.href = url;
            }
            function De() {
                return '<div class="warning" onclick="CL()">调转</div>'
            }
            function CL() {
                top.$("iframe:visible")[0].src = "WorkOrder/AddWorkOrder.html?id=" + id + "phone=" + phone;

            }

            var ns;
            $.ajax({
                type: "get",
                url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
                dataType: 'json',
                async: true,
                data: {
                    token: $.cookie("token")
                },
                success: function (data) {
                    if (data.state.toLowerCase() == 'success') {
                        if (data.data.groname == '客服组') {
                            $('#ce').show();
                            ns = 1;
                            $('.BZ').removeClass("Hidens");
                        } else {
                            $('#ces').show();
                            ns = 2;
                            initTables();
                            $('.BZ').addClass("Hidens");
                        }
                    }
                }
            });
            
         
        </script>
    </body>

</html>