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- var ns;
- var id=helper.request.queryString("id");
- var phone=helper.request.queryString("phone");
- var objs={};
- $.ajax({
- type:"get",
- url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
- dataType: 'json',
- async: true,
- data: {
- token: $.cookie("token")
- },
- success: function(data) {
- if(data.state.toLowerCase()=='success'){
- if(data.data.groname=='客服组'){
- $('.customerService').show();
- ns=1;
- }else{
- $('.market').show();
- ns=2;
- }
- }
- }
- });
- if(id){
- $("#tel").val(phone);
- $("#tel_market").val(phone);
- $("#CallID").val(id);
- }
- $(document).ready(function(){
- //工单来源
- getOrderSource('#orderSource');
- //工单类型
- getOrderType();
- //工单状态
- getOrderState();
- //来电单位
- getAccount('#comeCall_dep');
- // getAccount('#comeCall_dep_market');
- getAccount('#feedbackDep');
- // getAccount('#feedbackDep_market');
-
- //保存
-
- $('.customerSubmit').click(function(){
- saveCustomer();
- })
- $('.marketSubmit').click(function(){
- saveMarket();
- })
-
- })
- //工单类型
- function getOrderType() {
- $.get(huayi.config.callcenter_url + 'WorkType/GetTreeList', {
- "token": $.cookie("token"),
- }, function(result) {
- result = $.parseJSON(result);
- $.fn.zTree.init($("#TreeDemo"), setting3, result.data); //实例化树形图
- });
- }
- var setting3 = {
- data: {
- key: {
- name: "text"
- },
- simpleData: {
- enable: true,
- idKey: "id",
- rootPId: 0
- }
- },
- callback: {
- onClick: changeTreeClick
- }
- }
-
- function changeTreeClick(event, treeId, treeNode) {
- var chanId = treeNode.id;
- var changeName = treeNode.text;
- $('#typeclass').val(changeName);
- $('#typeclassId').val(chanId);
- var pidnode = treeNode.getParentNode();
- };
-
- $('.down').click(function(){
- if($('.treeList').css('display') == 'block') {
- $('.treeList').css('display', 'none')
- } else {
- $('.treeList').css('display', 'block')
- }
- })
- $('#typeclass').click(function() {
- $('.treeList').css('display', 'block')
- })
- $('.treeList').mouseleave(function() {
- $(this).css('display', 'none')
- })
-
- //工单状态
- function getOrderState(){
-
- $.ajax({
- url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
- type:'get',
- async:true,
- data: {
- flag:'GDZT',
- token: $.cookie("token")
- },
- dataType: "json",
- success: function (res) {
- if(res.state=="success"){
- console.log(res.data);
- $('<option value="">全部</option>').appendTo($("#State"));
- $(res.data).each(function(i,n){
- $('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($("#State"));
- })
- //
- }
- }
- })
- }
- //工单来源
- function getOrderSource(obj) {
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
- dataType: 'json',
- async: true,
- data: {
- token: $.cookie("token"),
- flag :"GDLY"
- },
- success: function(data) {
- var Count = data.data;
- $(Count).each(function(i,n){
- $("<option value='" +n.F_DictionaryValueId + "'>" + n.F_Name + "</option>").appendTo($(obj));
- })
- $(obj).selectpicker('refresh');
- }
- });
- }
- //来电单位
- function getAccount(obj) {
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Customer/BindLDdep",
- dataType: 'json',
- async: true,
- data: {
- token: $.cookie("token")
- },
- success: function(data) {
- var Count = data.data.dep;
- $(Count).each(function(i,n){
- $("<option value='" + n + "'>" + n + "</option>").appendTo($(obj));
- })
- // $(obj).selectpicker('refresh');
- }
- });
-
- }
-
- function saveCustomer(){
- if($('#name').val()==''){
- layer.confirm('请输入姓名!', {
- icon: 2,
- btn: ['确定']
- });
- return;
- }
- if($('#tel').val()==''){
- layer.confirm('请输入电话!', {
- icon: 2,
- btn: ['确定']
- });
- return;
- }
- if($('#testInput1').val()==''){
- layer.confirm('请选择来电单位!', {
- icon: 2,
- btn: ['确定']
- });
- return;
- }
- if($('#testInput2').val()==''){
- layer.confirm('请选择反馈单位!', {
- icon: 2,
- btn: ['确定']
- });
- return;
- }
- if($('#orderSource').val()==''){
- layer.confirm('请选择工单来源!', {
- icon: 2,
- btn: ['确定']
- });
- return;
- }
- if($('#State').val()==''){
- layer.confirm('请选择工单状态!', {
- icon: 2,
- btn: ['确定']
- });
- return;
- }
- if($('#typeclassId').val()==''){
- layer.confirm('请选择工单类型!', {
- icon: 2,
- btn: ['确定']
- });
- return;
- }
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + "CallInScreen/AddWorkOrder",
- dataType: 'json',
- async: true,
- data: {
- token: $.cookie("token"),
- callCustomer:$('#name').val(),//姓名
- tel:$('#tel').val(),//号码
- lddep:$('#testInput1').val(),//来电单位
- fkdep:$('#testInput2').val(),//反馈单位
- gdly:$('#orderSource').val(),//工单来源
- gdlx: $('#typeclassId').val(),//工单类型id
- gdzt:$('#State').val(),//工单状态id
- fkcont:$('#feedBackCon').val(),//反馈内容
- sendmsg:$('#express').val() ,//快递信息
- note1: $('#remark1').val(),//备注一
- note2: $('#remark2').val(),//备注二
- note3: $('#remark3').val(),//备注三
- callid:$("#CallID").val()
- },
- success: function(data) {
- if(data.state.toLowerCase()=='success'){
- layer.msg("保存成功!");
- clear();
- }
- }
- });
-
-
- }
- function saveMarket(){
- if($('#name_market').val()==''){
- layer.confirm('请输入姓名!', {
- icon: 2,
- btn: ['确定']
- });
- return;
- }
- if($('#tel_market').val()==''){
- layer.confirm('请输入电话!', {
- icon: 2,
- btn: ['确定']
- });
- return;
- }
- if($('##testInput3').val()==''){
- layer.confirm('请选择来电单位!', {
- icon: 2,
- btn: ['确定']
- });
- return;
- }
-
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + "CallInScreen/AddWorkOrder",
- dataType: 'json',
- async: true,
- data: {
- token: $.cookie("token"),
- callCustomer:$('#name_market').val(),//姓名
- tel:$('#tel_market').val(),//号码
- lddep:$('#testInput3').val(),//来电单位
- fkdep:$('#testInput4').val(),//反馈单位
- fkcont:$('#remark_market').val(),//反馈内容
- callid:$("#CallID").val()
-
-
- },
- success: function(data) {
- if(data.state.toLowerCase()=='success'){
- layer.msg("保存成功!");
- clear();
- }
- }
- });
-
-
- }
-
- function clear(){
- if(ns==1){
- $('#name').val('');
- $('#tel').val('');//号码
- $('#testInput1').val('');//来电单位
- $('#testInput2').val('');//反馈单位
- $('#orderSource').val('');//工单来源
- $('#typeclassId').val('');//工单类型id
- $('#State').val('');//工单状态id
- $('#feedBackCon').val('');//反馈内容
- $('#express').val('');//快递信息
- $('#remark1').val('');//备注一
- $('#remark2').val('');//备注二
- $('#remark3').val('');//备注三
- }else{
- $('#name_market').val('');
- $('#tel_market').val('');//号码
- $('#testInput3').val('');//来电单位
- $('#testInput4').val('');//反馈单位
- $('#remark_market').val('');//备注内容
- }
-
- }
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