zhengbingbing
/
Autobio_UI


			
				
					
						
						
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							<!DOCTYPE html>
<html>

	<head>

		<meta charset="utf-8">
		<meta name="viewport" content="width=device-width, initial-scale=1.0">
		<script src="Script/Common/huayi.load.js"></script>
    	<script src="Script/Common/huayi.config.js"></script>
		<title>话务KPI数据分析报表</title>
		<!--[if lt IE 9]>
    <meta http-equiv="refresh" content="0;ie.html" />
    <![endif]-->
		<link href="./css/bootstrap.min14ed.css?v=3.3.6" rel="stylesheet">
		<link href="./css/font-awesome.min93e3.css?v=4.4.0" rel="stylesheet">
		<link href="./css/animate.min.css" rel="stylesheet">
		<link href="./css/style.min862f.css?v=4.1.0" rel="stylesheet">
		<link rel="stylesheet" href="./css/laydate/need/laydate.css" />
		<!--<link rel="stylesheet" href="./css/huTotal.css" />-->
		<link rel="stylesheet" href="./css/init.css" />
		<style>
			.clearfix:after {
			    content: "";
			    display: block;
			    clear: both;
			}
			.hwkpi{
				font-size: 12px;
			}
			.kpi-top{
				    background: #f3f3f4;
			     	height: 60px; 
			    	padding: 10px 20px;
			}
			.topCon{
				float: right;
				margin-right: 45px;
			}
			.kpi-content h2{
				font-size: 18px;
				margin-bottom: 20px;
		   }
			.topCon input{
				width: 128px;
				    padding: 2px 2PX 2PX 10PX;
				    height: 28px;
				    border: 1px solid #ebebeb;
				    color: #1ab394;
				    outline: none;
				    vertical-align: middle;
			}
				.kpi-content{
					width: 90%;
					margin: 0 auto;
				}
		    .kpi-table table thead tr td {
				    background: #1ab394;
				    color: #fff;
			}
			.zhushi{
				color: red;
			}
			
		</style>
	</head>

	<body class="gray-bg" style="background: #fefefe;">
		<div class="hwkpi">
			<div class="daoHang clearfix">
				<div class="dhLeft">
					<sapn><i class="syIcon"></i>位置：<a id="ReIndex" href="javaScript:;">首页</a>&gt;<a href="javaScript:;">报表分析</a>&gt;<a href="javaScript:;">话务运营分析</a>&gt;<a href="" style="color: #000;">话务KPI数据统计</a></sapn>
				</div>
			</div>
			<div class="kpi-top clearfix">
				<div class="topCon">
					开始时间：
				    <input type="text" class="laydate-icon" id="startTime"/>
					结束时间：
					<input type="text" class="laydate-icon" id="endTime"/>
					<button class="btns sear">搜索</button>
					<!--<button class="btns daochu ">导出</button>-->
				</div>
			</div>
		
			<div class="kpi-content">
				<div class="kpi-table">
						<h2 style="text-align: center;">话务KPI数据分析报表</h2>
						<table class="table table-bordered text-center table-hover" style="width: 100%;">
	          		<thead>
	          			<tr>
	          			<td colspan="2">分类</td>
	          			<td>数量</td>
	          			<td>占有率</td>
	          			
	          		</tr>
	          		</thead>
	          		<tbody class="tbody">
	          			<tr>
	          				<td rowspan="6">业务电话量</td>
	          			</tr>
	          			<tr>
	          				<td>呼入项目占有率</td>
	          				<td>135</td>
	          				<td>90%</td>
	          			</tr>
	          			<tr>
	          			<td>呼入项目占有率</td>
	          				<td>135</td>
	          				<td>90%</td>
	          			</tr>
	          			<tr>
	          				<td>呼入项目占有率</td>
	          				<td>135</td>
	          				<td>90%</td>
	          			</tr>
	          			
	          			<tr>
	          				<td>呼入项目占有率</td>
	          				<td>135</td>
	          				<td>90%</td>
	          			</tr>
	          			<tr>
	          				<td>合计(总电话量)：</td>
	          				<td>150</td>
	          				<td>100%</td>
	          			</tr>
	          			<tr>
	          				<td rowspan="6">回访满意度</td>
	          			</tr>
	          			<tr>
	          				<td>非常满意</td>
	          				<td>135</td>
	          				<td>90%</td>
	          			</tr>
	          			<tr>
	          			<td>满意</td>
	          				<td>135</td>
	          				<td>90%</td>
	          			</tr>
	          			<tr>
	          				<td>不满意</td>
	          				<td>135</td>
	          				<td>90%</td>
	          			</tr>
	          			
	          			<tr>
	          				<td>未评价</td>
	          				<td>135</td>
	          				<td>90%</td>
	          			</tr>
	          			<tr>
	          				<td>合计(总回访数)：</td>
	          				<td>150</td>
	          				<td>100%</td>
	          			</tr>
	          			
	          			<tr>
	          				<td rowspan="4">服务水平</td>
	          			</tr>
	          			<tr>
	          				<td>20秒内应答</td>
	          				<td>135</td>
	          				<td>90%</td>
	          			</tr>
	          			<tr>
	          			<td>非20秒内应答</td>
	          				<td>135</td>
	          				<td>90%</td>
	          			</tr>
	          			<tr>
	          				<td>合计(总服务量)：</td>
	          				<td>135</td>
	          				<td>90%</td>
	          			</tr>
	          			
	          			
	          		</tbody>
	          	</table>
	          	<div class="zhushi">
	          		注：默认显示当月1号0：00：00至当日23：59：59的数据,非常满意是客户评分9-10，满意是客户评分7-8，不满意是客户评分0-6，未评价是坐席回访了没有评分, 回访满意度、工单平均时间、一次解决率都是查询当前时间已经结单的工单。
	          	</div>
				</div>
				
				
			</div>
		</div>

		<script src="./js/jquery.min.js?v=2.1.4"></script>
		<script src="./js/bootstrap.min.js?v=3.3.6"></script>
		<script src="./js/jquery.cookie.js"></script>
		<script src="./css/laydate/laydate.js"></script>
		<script src="./js/echarts.common.min.js"></script>
		<script src="http://cdn.hcharts.cn/highcharts/highcharts.js"></script>
		<script>
			$(function(){
				var token = $.cookie("token");
				  laydate.skin('molv');
				laydate({
					elem: '#startTime',
					event: 'focus',
					format: 'YYYY-MM-DD', // 分隔符可以任意定义，该例子表示只显示年月
//				  	festival: true, //显示节日
				  	choose: function(datas){ //选择日期完毕的回调
//				    alert('得到：'+datas);
				  }
				});
				laydate({
					elem: '#endTime',
					event: 'focus',
					format: 'YYYY-MM-DD', // 分隔符可以任意定义，该例子表示只显示年月
//				  	festival: true, //显示节日
				  	choose: function(datas){ //选择日期完毕的回调
//				    alert('得到：'+datas);
				  }
				});
				
			})
			
		</script>
	</body>

</html>