using System;
using System.Collections.Generic;
using System.IO;
using System.Linq;
using System.Text;

namespace CallCenter.Utility
{
    public class Market
    {
        public List<Ification> product;//产品投诉
        public Ification service;//服务投诉
        public Ification sediainvolved;//涉媒投诉
        public Ification spotcheck;//市场抽检
        public Ification other;//其他信息
    }
    public class Product
    {
        public List<Date> dates;
        public List<Factory> factory;
        public List<Factory> problem;
        public List<Factory> product;
    }
   
    public class Factory
    {
        public string name;
        public int number;
        public string proportion;
    }
    public class Date
    {
        public int total;//每天总数
        public string name;
        public int MonthCount1;
        public string MonthCount1name;
        public string MonthCountmix1;
        public int MonthCount2;
        public string MonthCount2name;
        public string MonthCountmix2;
        public int MonthCount3;
        public string MonthCount3name;
        public string MonthCountmix3;
        public int MonthCount4;
        public string MonthCount4name;
        public string MonthCountmix4;
        public int MonthCount5;
        public string MonthCount5name;
        public string MonthCountmix5;
    }
    /// <summary>
    /// 大区投诉处理情况
    /// </summary>
    public class Complaint
    {
        public int  serialnumbe;//序号
        public string  area;//大区
        public int complaintnumber;//投诉起数
        public int assignmentnumber;//待分派投诉
        public string assignmentrate;//当日分派率
        public int pendingnumber;//待处理投诉
        public int processingnumber;//处理中投诉
        public string processingnumberrate;//处理中
        public int processednumber;//已处理投诉
        public string processedrate;//处理率
        public string documentaryrate;//跟单率
    }
    /// <summary>
    ///售后APP工单当月进度统计表
    /// </summary>
    public class  Aftersale
    {
        public string  serialnumbe;//序号
        public string area;//大区
        public int total;//工单总数
        public int assignmentnumber;//分派投诉
        public string assignmentrate;//分派率
        public int receiving;//接单条数
        public string receivingrate;//接单率
        public int processingnumber;//处理中投诉
        public int processednumber;//已处理投诉
        public float processed;
        public string processedrate;//完结率
        public string reminderrate;//催单率
        public string name;//公关经理
    }
}