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T_Call_CallRecords.cs 13KB

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  1. using System;
  2. using System.Collections.Generic;
  3. using System.Linq;
  4. using System.Text;
  5. using System.Threading.Tasks;
  6. namespace CallCenterApi.Model
  7. {
  8. /// <summary>
  9. /// 通话记录表
  10. /// </summary>
  11. [Serializable]
  12. public partial class T_Call_CallRecords
  13. {
  14. public T_Call_CallRecords()
  15. { }
  16. #region Model
  17. private string _callid;
  18. private string _callnumber;
  19. private string _cusid;
  20. private string _cuscode;
  21. private int? _calltype = 0;
  22. private int? _callstate;
  23. private int? _dealtype;
  24. private DateTime? _begintime = DateTime.Now;
  25. private DateTime? _ivrstarttime;
  26. private DateTime? _ivrendtime;
  27. private DateTime? _ringstarttime;
  28. private DateTime? _ringendtime;
  29. private DateTime? _talkstarttime;
  30. private DateTime? _talkendtime;
  31. private DateTime? _endtime = DateTime.Now;
  32. private int? _longtime;
  33. private int? _ivrlongtime;
  34. private int? _ringlongtime;
  35. private int? _talklongtime;
  36. private int? _userid;
  37. private string _usercode;
  38. private string _username;
  39. private string _extnumber;
  40. private string _filepath;
  41. private bool _isexitworkorder = false;
  42. private int? _isdeal = 0;
  43. private int? _operatetype;
  44. private string _operateobject;
  45. private DateTime? _operatetime;
  46. private string _remark;
  47. private int? _myd;
  48. private int? _businesstype;
  49. private string _location;
  50. private int _callrecordsid;
  51. private DateTime? _waitstarttime;
  52. private DateTime? _waitendtime;
  53. private int? _waitlongtime = 0;
  54. private int? _nocallstate = 0;
  55. private int? _worktimesdiff;
  56. private int? _f_qcstate = 0;
  57. private decimal? _f_qcscore = 0M;
  58. private string _f_qcremark;
  59. private int? _f_qcuserid;
  60. private string _f_qcusername;
  61. private DateTime? _f_qctime;
  62. private int? _f_qcisselect;
  63. private int? _f_hjjgid;
  64. private string _f_hjjgname;
  65. private string _f_qcquestion;
  66. private string _f_qcadvise;
  67. private string _tasktype;
  68. private string _taskphoneid;
  69. private string _taskid;
  70. private string _workorder;
  71. /// <summary>
  72. /// 呼叫编号
  73. /// </summary>
  74. public string CallId
  75. {
  76. set { _callid = value; }
  77. get { return _callid; }
  78. }
  79. /// <summary>
  80. /// 来电号码
  81. /// </summary>
  82. public string CallNumber
  83. {
  84. set { _callnumber = value; }
  85. get { return _callnumber; }
  86. }
  87. /// <summary>
  88. /// 客户id
  89. /// </summary>
  90. public string CusId
  91. {
  92. set { _cusid = value; }
  93. get { return _cusid; }
  94. }
  95. /// <summary>
  96. /// 客户编号
  97. /// </summary>
  98. public string CusCode
  99. {
  100. set { _cuscode = value; }
  101. get { return _cuscode; }
  102. }
  103. /// <summary>
  104. /// 呼叫类型,0呼入1呼出
  105. /// </summary>
  106. public int? CallType
  107. {
  108. set { _calltype = value; }
  109. get { return _calltype; }
  110. }
  111. /// <summary>
  112. /// 呼叫状态,0:未接通电话1已接通电话
  113. /// </summary>
  114. public int? CallState
  115. {
  116. set { _callstate = value; }
  117. get { return _callstate; }
  118. }
  119. /// <summary>
  120. /// 处理方式0:IVR处理1骚扰电话2自助服务3转值班电话4留言5呼损6人工处理
  121. /// </summary>
  122. public int? DealType
  123. {
  124. set { _dealtype = value; }
  125. get { return _dealtype; }
  126. }
  127. /// <summary>
  128. /// 开始时间
  129. /// </summary>
  130. public DateTime? BeginTime
  131. {
  132. set { _begintime = value; }
  133. get { return _begintime; }
  134. }
  135. /// <summary>
  136. /// ivr开始时间
  137. /// </summary>
  138. public DateTime? IvrStartTime
  139. {
  140. set { _ivrstarttime = value; }
  141. get { return _ivrstarttime; }
  142. }
  143. /// <summary>
  144. /// ivr结束时间
  145. /// </summary>
  146. public DateTime? IvrEndTime
  147. {
  148. set { _ivrendtime = value; }
  149. get { return _ivrendtime; }
  150. }
  151. /// <summary>
  152. /// 振铃开始时间
  153. /// </summary>
  154. public DateTime? RingStartTime
  155. {
  156. set { _ringstarttime = value; }
  157. get { return _ringstarttime; }
  158. }
  159. /// <summary>
  160. /// 振铃结束时间
  161. /// </summary>
  162. public DateTime? RingEndTime
  163. {
  164. set { _ringendtime = value; }
  165. get { return _ringendtime; }
  166. }
  167. /// <summary>
  168. /// 通话开始时间
  169. /// </summary>
  170. public DateTime? TalkStartTime
  171. {
  172. set { _talkstarttime = value; }
  173. get { return _talkstarttime; }
  174. }
  175. /// <summary>
  176. /// 通话结束时间
  177. /// </summary>
  178. public DateTime? TalkEndTime
  179. {
  180. set { _talkendtime = value; }
  181. get { return _talkendtime; }
  182. }
  183. /// <summary>
  184. /// 结束时间
  185. /// </summary>
  186. public DateTime? EndTime
  187. {
  188. set { _endtime = value; }
  189. get { return _endtime; }
  190. }
  191. /// <summary>
  192. /// 总时长(s)
  193. /// </summary>
  194. public int? LongTime
  195. {
  196. set { _longtime = value; }
  197. get { return _longtime; }
  198. }
  199. /// <summary>
  200. /// IVR时长(s)
  201. /// </summary>
  202. public int? IvrLongTime
  203. {
  204. set { _ivrlongtime = value; }
  205. get { return _ivrlongtime; }
  206. }
  207. /// <summary>
  208. /// 振铃时长(s)
  209. /// </summary>
  210. public int? RingLongTime
  211. {
  212. set { _ringlongtime = value; }
  213. get { return _ringlongtime; }
  214. }
  215. /// <summary>
  216. /// 通话时长(s)
  217. /// </summary>
  218. public int? TalkLongTime
  219. {
  220. set { _talklongtime = value; }
  221. get { return _talklongtime; }
  222. }
  223. /// <summary>
  224. /// 坐席id
  225. /// </summary>
  226. public int? UserId
  227. {
  228. set { _userid = value; }
  229. get { return _userid; }
  230. }
  231. /// <summary>
  232. /// 坐席工号
  233. /// </summary>
  234. public string UserCode
  235. {
  236. set { _usercode = value; }
  237. get { return _usercode; }
  238. }
  239. /// <summary>
  240. /// 坐席姓名
  241. /// </summary>
  242. public string UserName
  243. {
  244. set { _username = value; }
  245. get { return _username; }
  246. }
  247. /// <summary>
  248. /// 坐席分机号
  249. /// </summary>
  250. public string ExtNumber
  251. {
  252. set { _extnumber = value; }
  253. get { return _extnumber; }
  254. }
  255. /// <summary>
  256. /// 用于获取录音的编号
  257. /// </summary>
  258. public string FilePath
  259. {
  260. set { _filepath = value; }
  261. get { return _filepath; }
  262. }
  263. /// <summary>
  264. /// 是否录入工单
  265. /// </summary>
  266. public bool IsExitWorkOrder
  267. {
  268. set { _isexitworkorder = value; }
  269. get { return _isexitworkorder; }
  270. }
  271. /// <summary>
  272. /// 是否处理0未处理1已处理2注销
  273. /// </summary>
  274. public int? IsDeal
  275. {
  276. set { _isdeal = value; }
  277. get { return _isdeal; }
  278. }
  279. /// <summary>
  280. /// 操作类型,0正常1转移2三方通话
  281. /// </summary>
  282. public int? OperateType
  283. {
  284. set { _operatetype = value; }
  285. get { return _operatetype; }
  286. }
  287. /// <summary>
  288. /// 操作目标
  289. /// </summary>
  290. public string OperateObject
  291. {
  292. set { _operateobject = value; }
  293. get { return _operateobject; }
  294. }
  295. /// <summary>
  296. /// 操作时间
  297. /// </summary>
  298. public DateTime? OperateTime
  299. {
  300. set { _operatetime = value; }
  301. get { return _operatetime; }
  302. }
  303. /// <summary>
  304. /// 备注
  305. /// </summary>
  306. public string Remark
  307. {
  308. set { _remark = value; }
  309. get { return _remark; }
  310. }
  311. /// <summary>
  312. /// 满意度,1非常满意、2基本满意、3不满意
  313. /// </summary>
  314. public int? MYD
  315. {
  316. set { _myd = value; }
  317. get { return _myd; }
  318. }
  319. /// <summary>
  320. /// IVR中选择的业务类型
  321. /// </summary>
  322. public int? BusinessType
  323. {
  324. set { _businesstype = value; }
  325. get { return _businesstype; }
  326. }
  327. /// <summary>
  328. ///
  329. /// </summary>
  330. public string Location
  331. {
  332. set { _location = value; }
  333. get { return _location; }
  334. }
  335. /// <summary>
  336. /// 来电自增Id
  337. /// </summary>
  338. public int CallRecordsId
  339. {
  340. set { _callrecordsid = value; }
  341. get { return _callrecordsid; }
  342. }
  343. /// <summary>
  344. /// 排队开始时间
  345. /// </summary>
  346. public DateTime? WaitStartTime
  347. {
  348. set { _waitstarttime = value; }
  349. get { return _waitstarttime; }
  350. }
  351. /// <summary>
  352. /// 排队结束时间
  353. /// </summary>
  354. public DateTime? WaitEndTime
  355. {
  356. set { _waitendtime = value; }
  357. get { return _waitendtime; }
  358. }
  359. /// <summary>
  360. /// 排队时长
  361. /// </summary>
  362. public int? WaitLongTime
  363. {
  364. set { _waitlongtime = value; }
  365. get { return _waitlongtime; }
  366. }
  367. /// <summary>
  368. /// 未接通状态(0其他、1坐席未登录、2坐席忙、3振铃)
  369. /// </summary>
  370. public int? NoCallState
  371. {
  372. set { _nocallstate = value; }
  373. get { return _nocallstate; }
  374. }
  375. /// <summary>
  376. /// 与工作时间间隔秒数
  377. /// </summary>
  378. public int? WorkTimesDiff
  379. {
  380. set { _worktimesdiff = value; }
  381. get { return _worktimesdiff; }
  382. }
  383. /// <summary>
  384. /// 质检状态(0未质检、1已质检)
  385. /// </summary>
  386. public int? F_QCState
  387. {
  388. set { _f_qcstate = value; }
  389. get { return _f_qcstate; }
  390. }
  391. /// <summary>
  392. /// 质检分值
  393. /// </summary>
  394. public decimal? F_QCScore
  395. {
  396. set { _f_qcscore = value; }
  397. get { return _f_qcscore; }
  398. }
  399. /// <summary>
  400. /// 质检备注
  401. /// </summary>
  402. public string F_QCRemark
  403. {
  404. set { _f_qcremark = value; }
  405. get { return _f_qcremark; }
  406. }
  407. /// <summary>
  408. /// 质检人Id
  409. /// </summary>
  410. public int? F_QCUserId
  411. {
  412. set { _f_qcuserid = value; }
  413. get { return _f_qcuserid; }
  414. }
  415. /// <summary>
  416. /// 质检人名称
  417. /// </summary>
  418. public string F_QCUserName
  419. {
  420. set { _f_qcusername = value; }
  421. get { return _f_qcusername; }
  422. }
  423. /// <summary>
  424. /// 质检时间
  425. /// </summary>
  426. public DateTime? F_QCTime
  427. {
  428. set { _f_qctime = value; }
  429. get { return _f_qctime; }
  430. }
  431. /// <summary>
  432. /// 是否推荐
  433. /// </summary>
  434. public int? F_QCIsSelect
  435. {
  436. set { _f_qcisselect = value; }
  437. get { return _f_qcisselect; }
  438. }
  439. /// <summary>
  440. ///
  441. /// </summary>
  442. public int? F_HJJGId
  443. {
  444. set { _f_hjjgid = value; }
  445. get { return _f_hjjgid; }
  446. }
  447. /// <summary>
  448. ///
  449. /// </summary>
  450. public string F_HJJGName
  451. {
  452. set { _f_hjjgname = value; }
  453. get { return _f_hjjgname; }
  454. }
  455. /// <summary>
  456. /// 质检客服-存在的问题
  457. /// </summary>
  458. public string F_QCQuestion
  459. {
  460. set { _f_qcquestion = value; }
  461. get { return _f_qcquestion; }
  462. }
  463. /// <summary>
  464. /// 质检客服-修改意见
  465. /// </summary>
  466. public string F_QCAdvise
  467. {
  468. set { _f_qcadvise = value; }
  469. get { return _f_qcadvise; }
  470. }
  471. /// <summary>
  472. /// 拨号类型:0:拨号外呼;1:95005回访外呼;2:电销回访外呼
  473. /// </summary>
  474. public string TaskType
  475. {
  476. set { _tasktype = value; }
  477. get { return _tasktype; }
  478. }
  479. /// <summary>
  480. /// 回访的电话ID
  481. /// </summary>
  482. public string TaskPhoneID
  483. {
  484. set { _taskphoneid = value; }
  485. get { return _taskphoneid; }
  486. }
  487. /// <summary>
  488. /// 回访记录编号:GUID编号唯一
  489. /// </summary>
  490. public string TaskID
  491. {
  492. set { _taskid = value; }
  493. get { return _taskid; }
  494. }
  495. public string WorkOrder
  496. {
  497. set { _workorder = value; }
  498. get { return _workorder; }
  499. }
  500. #endregion Model
  501. }
  502. }