来电弹屏

CallCenterWeb.UI/callScreen/call.js

@@ -310,7 +310,15 @@ $(document).ready(function () {
         })
     })
     //获取归属地
-    getAreaType()
+    getAreaType();
+    //被投诉单位所属办事处
+    getComplainedUnitOffice();
+    //投诉案件承办人
+    getComplaintUndertaker();
+    //咨询问题级别
+    getQuestionLevel();
+    //被投诉单位
+    getFormComplainedUnit();
     //新建
     $('.customerSubmit').click(function () {
         saveCustomer();
@@ -674,6 +682,7 @@ function saveCustomer() {
             remark: $("#formRegistrationRemark").val(), //备注
             tel: Number,
             callid: CallID,
+
         },
         success: function (data) {
             if (data.state.toLowerCase() == 'success') {
@@ -717,6 +726,154 @@ $("#customerCity").on('change',function(){
 	getProvinceCounty($("#customerCounty"), $("#customerCity").val(), "请选择县/区");
 });
 
+//被投诉单位所属办事处
+function getComplainedUnitOffice() {
+    $("#formComplainedUnitOffice").empty();
+	$("#formComplainedUnitOffice").append("<option value='' selected='selected'>请选择</option>");
+    $.ajax({
+        type: "get",
+        url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
+        dataType: 'json',
+        async: true,
+        data: {
+            token: $.cookie("token"),
+            flag: "BTSDWSSBSC",
+        },
+        success: function(data) {
+            var Count = data.data;
+            $(Count).each(function(i, n) {
+                $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#formComplainedUnitOffice"));
+            })
+        }
+    });
+}
+
+//投诉案件承办人
+function getComplaintUndertaker () {
+    $("#formComplaintUndertaker").empty();
+	$("#formComplaintUndertaker").append("<option value='' selected='selected'>请选择</option>");
+    $.ajax({
+        type: "get",
+        url: huayi.config.callcenter_url + "UserAccount/GetSeatList",
+        dataType: 'json',
+        async: true,
+        data: {
+            token: $.cookie("token"),
+        },
+        success: function(data) {
+            var Count = data.data;
+            $(Count).each(function(i, n) {
+                $('<option value="' + n.F_UserName + '">' + n.F_UserName + '</option>').appendTo($("#formComplaintUndertaker"));
+            })
+        }
+    });
+}
+
+//咨询问题级别
+function getQuestionLevel() {
+    $("#formQuestionLevel").empty();
+	$("#formQuestionLevel").append("<option value='' selected='selected'>请选择</option>");
+    $.ajax({
+        type: "get",
+        url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
+        dataType: 'json',
+        async: true,
+        data: {
+            token: $.cookie("token"),
+            flag: "ZXWTJB"
+        },
+        success: function(data) {
+            var Count = data.data;
+            $(Count).each(function(i, n) {
+                $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#formQuestionLevel"));
+            })
+        }
+    });
+}
+
+// 重要级别原因(Ⅰ级)
+function getQuestionTypeOne() {
+	$("#formQuestionType").empty();
+	$("#formQuestionType").append("<option value='' selected='selected'>请选择</option>");
+    $.ajax({
+        type: "get",
+        url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
+        dataType: 'json',
+        async: true,
+        data: {
+            token: $.cookie("token"),
+            flag: "ZXWTYJFL"
+        },
+        success: function(data) {
+            var Count = data.data;
+            $(Count).each(function(i, n) {
+                $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#formQuestionType"));
+            })
+        }
+    });
+}
+
+// 重要级别原因(Ⅱ级)
+function getQuestionTypeTwo() {
+	$("#formQuestionType").empty();
+	$("#formQuestionType").append("<option value='' selected='selected'>请选择</option>");
+    $.ajax({
+        type: "get",
+        url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
+        dataType: 'json',
+        async: true,
+        data: {
+            token: $.cookie("token"),
+            flag: "ZXWTEJFL"
+        },
+        success: function(data) {
+            var Count = data.data;
+            $(Count).each(function(i, n) {
+                $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#formQuestionType"));
+            })
+        }
+    });
+}
+
+// 重要级别显示原因
+$('#formQuestionLevel').on('change',function(){
+	if ($('#formQuestionLevel').val() === '一级分类') {
+		$('#formQuestionType').val('');
+		getQuestionTypeOne();
+	} else if ($('#formQuestionLevel').val() === '二级分类') {
+		$('#formQuestionType').val('');
+		getQuestionTypeTwo();
+	} else {
+		$('#formQuestionType').val('');
+	}
+})
+
+//被投诉单位
+function getFormComplainedUnit() {
+    $("#formComplainedUnitDataList").empty();
+    $("#formComplainedUnitDataList").append('<option value="请选择"></option>');
+    $.ajax({
+        type: "get",
+        url: huayi.config.callcenter_url + "DockingController/SendGetCompanylist",
+        dataType: 'json',
+        async: true,
+        data: {
+            token: $.cookie("token"),
+            name: '',
+            pageno: 1,
+            pagesize: 100,
+        },
+        success: function(data) {
+            if (data.state.toLowerCase() == "success") {
+                var content = data.rows;
+                $(content).each(function (i, n) {
+                    $("#formComplainedUnitDataList").append('<option value="'+ n.F_Production + '">');
+                })
+            }
+        }
+    });
+}
+
 // 快捷回复
 var quickReplyFloatSign = 1;
 $(".quickReplyButton").click(function(){
@@ -734,9 +891,11 @@ $(".quickReplyButton").click(function(){
 
 $(".quickReplyFloatTab ul li").click(function () {
     $(this).addClass("quickReplyFloatTabActivity").siblings().removeClass("quickReplyFloatTabActivity");
+    quickReplyFloatInitTable()
 });
 
-function quickReplyFloatInitTable(token, id, keyWord) {
+function quickReplyFloatInitTable() {
+    var isorPersonType = $(".quickReplyFloatTab ul .quickReplyFloatTabActivity").attr("itemtype");
 	//先销毁表格
 	$("#quickReplyFloatTable").bootstrapTable('destroy');
 	//初始化表格,动态从服务器加载数据
@@ -762,7 +921,8 @@ function quickReplyFloatInitTable(token, id, keyWord) {
 				pagesize: params.pageSize,
 				token: $.cookie("token"),
 				pid: "",
-				keywords: "",
+                keywords: "",
+                F_isorPerson: isorPersonType,
 			};
 			return param;
 		},

CallCenterWeb.UI/callScreen/callScreen.html

@@ -618,7 +618,6 @@
 												<thead>
 													<tr>
 														<th data-align="center" data-formatter="setCode">编号</th>
-														<!--<th data-align="center" data-field="id" data-formatter="setCode"></th>-->
 														<th data-field="F_Title" data-formatter="formatterTitle" data-align="center">标题</th>
 														<th data-field="F_Description" data-align="center" data-formatter="oper">内容</th>
 														<th data-field="F_KeyWords" data-formatter="formatterKey" data-align="center">关键字</th>
@@ -709,16 +708,69 @@
                                             <tr>
                                                 <th>被投诉单位：</th>
                                                 <td>
-                                                    <div class="form-group">
+													<div class="form-group">
+														<input type="text" class="form-control" id="formComplainedUnit" list="formComplainedUnitDataList" placeholder="请输入"/>
+														<datalist id="formComplainedUnitDataList">
+														</datalist>
+													</div>
+                                                    <!-- <div class="form-group">
                                                         <input type="text" class="form-control" id="formComplainedUnit" />
+                                                    </div> -->
+												</td>
+												<th>被投诉单位所属办事处：</th>
+                                                <td>
+                                                    <div class="form-group">
+														<select class="form-control" id="formComplainedUnitOffice">
+														</select>
+                                                    </div>
+												</td>
+												<th>投诉案件承办人：</th>
+                                                <td>
+                                                    <div class="form-group">
+														<select class="form-control" id="formComplaintUndertaker">
+														</select>
                                                     </div>
                                                 </td>
-                                            </tr>
+											</tr>
+											<tr>
+												<th>咨询问题级别：</th>
+												<td>
+                                                    <div class="form-group">
+														<select class="form-control" id="formQuestionLevel">
+														</select>
+                                                    </div>
+												</td>
+												<th>咨询问题类型：</th>
+												<td>
+                                                    <div class="form-group">
+														<select class="form-control" id="formQuestionType">
+														</select>
+                                                    </div>
+												</td>
+												<th>市民分类：</th>
+                                                <td>
+                                                    <div class="form-group">
+														<select class="form-control" id="formCitizenClassification">
+															<option value="农民工">农民工</option>
+															<option value="企业问题">企业问题</option>
+														</select>
+                                                    </div>
+                                                </td>												
+											</tr>
                                             <tr>
-                                                <th>登记内容/投诉事项：</th>
-                                                <td colspan="8">
-                                                    <textarea name="" rows="4" cols="" placeholder="" id="formRegistrationContent" style="margin-top:10px;"></textarea>
-                                                </td>
+												<th>是否立案：</th>
+												<td>
+													<div id="formPutRecord" class="col-md-6">
+														<label class="radio-inline" for="over-no">
+															<input id="over-no" type="radio" name="putRecord" value="0" checked="checked">
+															否
+														</label>
+														<label class="radio-inline" for="over-yes">
+															<input id="over-yes" type="radio" name="putRecord" value="1">
+															是
+														</label>
+													</div>
+												</td>
                                             </tr>
                                             <tr>
                                                 <th>备注：</th>

CallCenterWeb.UI/callScreen/css/call.css

@@ -412,8 +412,14 @@
 			display: inline-block;
         }
         #formRegistrationType input[type="radio"] {
-            margin-top: -2px
-        } 
+            margin-top: -2px;
+		}
+		#formPutRecord{
+			width: 100%;
+		}
+		#formPutRecord input[type="radio"] {
+			margin-top: -7px;
+		}
 		
 		/* 工单列表 */
 		.W50 {