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通话记录操作

liuyifan il y a 5 ans
Parent
85d692e8d5
commit
b63b50b4b5
10 fichiers modifiés avec 594 ajouts et 80 suppressions
Vue séparée Afficher les stats Diff
  1. 2 2
      CallCenterWeb.UI/TelCall/AddBlack.html
  2. 27 9
      CallCenterWeb.UI/TelCall/CallRecord.html
  3. 339 0
      CallCenterWeb.UI/TelCall/registrantSituation.html
  4. 21 16
      CallCenterWeb.UI/callScreen/call.js
  5. 14 14
      CallCenterWeb.UI/callScreen/callScreen.html
  6. 85 30
      CallCenterWeb.UI/registrationManagement/registrationList/edit.html
  7. 15 4
      CallCenterWeb.UI/registrationManagement/registrationList/js/addRegistrationList.js
  8. 36 1
      CallCenterWeb.UI/registrationManagement/registrationList/js/detail.js
  9. 53 2
      CallCenterWeb.UI/registrationManagement/registrationList/js/edit.js
  10. 2 2
      CallCenterWeb.UI/registrationManagement/registrationList/js/registrationList.js

+ 2 - 2
CallCenterWeb.UI/TelCall/AddBlack.html
Voir le fichier 

@@ -47,8 +47,8 @@
47 47 
 		  		padding-top: 0;
48 48 
 		    }
49 49 
 		    #greetingSave{
50 
-		    	    background: #1e90ff;
51 
-		    	    color: #fff;
50 
+                background: #1e90ff;
51 
+                color: #fff;
52 52 
 		    }
53 53 
 		</style>
54 54 
 	</head>

+ 27 - 9
CallCenterWeb.UI/TelCall/CallRecord.html
Voir le fichier 

@@ -661,26 +661,44 @@
661 661 
                 //+"&dept=" + $("#bumen").val();
662 662 
             obj.href = url;
663 663 
         }
664 
-
665 
-        //		部门
666 664 
         function TX(val, row) {
667 665 
             var html = '';
668 666 
             if (row.IsWorkeorder <= 0) {
669 
-                return '<div class="warning" onclick="CL(\'' + row.CusName + '\',\'' + row.CallNumber + '\',\'' + val + '\',\'' + row.CallId + '\')"><a class="warning">添加工单</a></div>'
667 
+                return '<div class="warning" onclick="addRegisterInformation(\'' + row.CusName + '\',\'' + row.CallNumber + '\',\'' + val + '\',\'' + row.CallId + '\')"><a class="warning">添加工单</a></div>'
670 668 
             } else if (row.IsWorkeorder > 0) {
671 
-                return '<div class="warning" onclick="viewWorkOrder(\'' + row.CusName + '\',\'' + row.CallNumber + '\',\'' + val + '\',\'' + row.CallId + '\',\'1\' )"><a class="warning">查看工单</a></div>'
669 
+                return '<div class="warning" onclick="editRegisterInformation(\'' + row.CusName + '\',\'' + row.CallNumber + '\',\'' + val + '\',\'' + row.CallId + '\')"><a class="warning">编辑</a></div>' +
670 
+                '<div class="warning" onclick="viewaddRegisterInformation(\'' + row.CusName + '\',\'' + row.CallNumber + '\',\'' + val + '\',\'' + row.CallId + '\')"><a class="warning">查看</a></div>' +
671 
+                '<div class="warning" onclick="printRegisterInformation(\'' + row.CusName + '\',\'' + row.CallNumber + '\',\'' + val + '\',\'' + row.CallId + '\')"><a class="warning">打印</a></div>'
672 672 
             }
673 673 
         }
674 
-        function CL(name, phone, id, CallId) {
675 
-            top.$("iframe:visible")[0].src = "./WorkOrder/AddWorkOrder.html?name=" + name + "&phone=" + phone + "&id=" + id + "&CallID=" + CallId;
674 
+        function addRegisterInformation(name, phone, id, CallId) {
675 
+            top.$("iframe:visible")[0].src = "./registrationManagement/registrationList/addRegistrationList.html?name=" + name + "&phone=" + phone + "&id=" + id + "&CallID=" + CallId;
676 676 
         }
677 
-        function viewWorkOrder(name, phone, id, CallId, callRecordType) {
677 
+        function editRegisterInformation(name, phone, id, CallId) {
678 678 
         	layer.open({
679 679 
 				type: 2,
680 
-				title: '查看工单',
680 
+				title: '编辑登记信息',
681 681 
 				maxmin: true, //开启最大化最小化按钮
682 682 
 				area: ['80%', '90%'],
683 
-				content: "../WorkOrder/Xga.html?CallId=" + CallId + "&callRecordType=" + callRecordType,
683 
+				content: "../registrationManagement/registrationList/edit.html?CallId=" + CallId + "&phone=" + phone ,
684 
+			});
685 
+        }
686 
+        function viewaddRegisterInformation(name, phone, id, CallId) {
687 
+        	layer.open({
688 
+				type: 2,
689 
+				title: '登记详情',
690 
+				maxmin: true, //开启最大化最小化按钮
691 
+				area: ['80%', '90%'],
692 
+				content: "../registrationManagement/registrationList/detail.html?CallId=" + CallId + "&phone=" + phone ,
693 
+			});
694 
+        }
695 
+        function printRegisterInformation(name, phone, id, CallId) {
696 
+        	layer.open({
697 
+				type: 2,
698 
+				title: '登记人情况',
699 
+				maxmin: true, //开启最大化最小化按钮
700 
+				area: ['80%', '90%'],
701 
+				content: "./registrantSituation.html?CallId=" + CallId + "&phone=" + phone ,
684 702 
 			});
685 703 
         }
686 704 
     </script>

+ 339 - 0
CallCenterWeb.UI/TelCall/registrantSituation.html
Voir le fichier 

@@ -0,0 +1,339 @@
1 
+<!DOCTYPE html>
2 
+<html>
3 
+
4 
+	<head>
5 
+		<meta charset="utf-8">
6 
+		<meta name="viewport" content="width=device-width, initial-scale=1.0">
7 
+		<title>登记人情况</title>
8 
+		<!--[if lt IE 9]>
9 
+	    <meta http-equiv="refresh" content="0;ie.html" />
10 
+	    <![endif]-->
11 
+		<script src="../Script/Common/huayi.load.js"></script>
12 
+		<script src="../Script/Common/huayi.config.js"></script>
13 
+		<script src="../js/laydate/laydate.js"></script>
14 
+		<link rel="stylesheet" href="../js/layui/css/layui.css" />
15 
+		<link rel="stylesheet" href="../css/init.css" />
16 
+		<style>
17 
+			.zxt-top {
18 
+				background: #fefefe;
19 
+				height: 60px;
20 
+				padding: 10px 20px;
21 
+			}
22 
+
23 
+			.topCon {
24 
+				float: right;
25 
+				margin-right: 45px;
26 
+			}
27 
+
28 
+			.zxt-content {
29 
+				width: 90%;
30 
+				margin: 20px auto 0 auto;
31 
+			}
32 
+			.select2-container--default .select2-selection--single{
33 
+				border-color: #e5e6e7;
34 
+			}
35 
+			.time-box select{
36 
+				height: 32px;
37 
+				line-height: 32px;
38 
+			}
39 
+			.time-box select option{
40 
+				line-height: 32px;
41 
+			}
42 
+	        .Shows {
43 
+	            display: block !important;
44 
+	        }
45 
+
46 
+	        .complain {
47 
+	            display: none;
48 
+	        }
49 
+
50 
+	        .daoHang {
51 
+	            margin-bottom: 15px;
52 
+	        }
53 
+
54 
+
55 
+	        #main {
56 
+	            width: 788.8px;
57 
+	            margin: 0 auto;
58 
+	            margin-top: 20px;
59 
+	            -webkit-box-shadow: 1px 1px 9px 2px #D2D2D2;
60 
+	            box-shadow: 1px 1px 9px 2px #D2D2D2;
61 
+	            background-color: #fff;
62 
+	            padding: 30px 60px 80px 60px;
63 
+	        }
64 
+
65 
+	        .alignC {
66 
+	            text-align: center;
67 
+	        }
68 
+
69 
+	            .alignC h2 {
70 
+	                font-family: "宋体";
71 
+	                font-weight: bold;
72 
+	                font-size: 22pt;
73 
+	                letter-spacing: -1px;
74 
+	            }
75 
+
76 
+	        .headerAlign h3 div:nth-of-type(1) {
77 
+	            font-size: 14pt;
78 
+	            padding-top: 20px;
79 
+	            text-align: left;
80 
+	            font-weight: normal;
81 
+	            margin-left: 48px;
82 
+	        }
83 
+
84 
+	        #main table {
85 
+	            margin: 0 auto;
86 
+	            width: 600px;
87 
+	            border-collapse: collapse;
88 
+	            font-size: 13pt;
89 
+	            font-family: "仿宋";
90 
+	        }
91 
+
92 
+	            #main table tr {
93 
+	                min-height: 49px;
94 
+	            }
95 
+
96 
+	        tbody td {
97 
+	            min-width: 10%;
98 
+	            padding: 6px 0 6px 0;
99 
+	        }
100 
+
101 
+	        .alignC .tableHead {
102 
+	            text-align: center;
103 
+	            padding-left: 10px;
104 
+	            font-weight: 600;
105 
+	        }
106 
+
107 
+	        .btn {
108 
+	            margin-top: 4px;
109 
+	            margin-bottom: 4px;
110 
+	            background: #00a1cb;
111 
+	            color: #fff;
112 
+	        }
113 
+
114 
+	        .time-box {
115 
+	            display: inline-block;
116 
+	            position: relative;
117 
+	        }
118 
+
119 
+	        .toolLeft input {
120 
+	            padding-right: 30px;
121 
+	            width: 150px;
122 
+	        }
123 
+
124 
+	        .tub {
125 
+	            position: absolute;
126 
+	            right: 8px;
127 
+	            top: 5px;
128 
+	            font-size: 18px;
129 
+	            color: #00a0ca;
130 
+	        }
131 
+	    </style>
132 
+	</head>
133 
+
134 
+	<body class="gray-bg">
135 
+	    <div class="wrapper wrapper-content">
136 
+	        <div class="Content_box">
137 
+	            <div class="complain Shows">
138 
+	                <div class="tab-content">
139 
+	                    <div class="tab-pane fade active in">
140 
+			 	    		<!-- <div class="zxt-top clearfix">
141 
+								<div class="topCon">
142 
+									<div class="form-inline th-bar clearfix">
143 
+										<div class="form-group tool_bars pull-right">
144 
+											<a class="btns export">导出</a>
145 
+										</div>
146 
+									</div>
147 
+								</div>
148 
+							</div> -->
149 
+	                        <!--startprint1-->
150 
+	                        <div id="main">
151 
+	                            <div class="alignC headerAlign">
152 
+	                                <br />
153 
+	                                <h2 style="margin-bottom: 15px;">登记人情况</h2>
154 
+	                            </div>
155 
+	                            <table id="weeklist" class="alignC" border="1" cellpadding="4" cellspacing="0" bordercolor="#cbcbcb">
156 
+                                    <tr>
157 
+                                        <td>姓名</td>
158 
+                                        <td id="printName" colspan="2"></td>
159 
+                                        <td>性别</td>
160 
+                                        <td id="printSex" colspan="2"></td>
161 
+                                    </tr>
162 
+                                    <tr>
163 
+                                        <td>来访日期</td>
164 
+                                        <td id="printDateVisit" colspan="2"></td>
165 
+                                        <td>身份证号码</td>
166 
+                                        <td id="printIDCard" colspan="2"></td>
167 
+                                    </tr>
168 
+                                    <tr>
169 
+                                        <td>电话</td>
170 
+                                        <td id="printPhone" colspan="2"></td>
171 
+                                        <td>来访人数</td>
172 
+                                        <td id="printNumberVisitors" colspan="2"></td>
173 
+                                    </tr>
174 
+                                    <tr>
175 
+                                        <td>身份证住址</td>
176 
+                                        <td id="printIDCardAddress" colspan="5"></td>
177 
+                                    </tr>
178 
+                                    <tr>
179 
+                                        <td>随访人姓名</td>
180 
+                                        <td id="printFollowerName" colspan="5"></td>
181 
+                                    </tr>
182 
+                                    <tr>
183 
+                                        <td>主要诉求</td>
184 
+                                        <td id="printMainAppeal" colspan="5"></td>
185 
+                                    </tr>
186 
+                                    <tr>
187 
+                                        <td>处置情况</td>
188 
+                                        <td id="printDisposalSituation" colspan="5"></td>
189 
+                                    </tr>
190 
+                                    <tr>
191 
+                                        <td width="15%">通知单位</td>
192 
+                                        <td id="printNotificationUnit" width="15%"></td>
193 
+                                        <td width="15%">被通知单位人员</td>
194 
+                                        <td id="printNotifiedUnitPersonnel" width="15%"></td>
195 
+                                        <td width="15%">接访人员签名</td>
196 
+                                        <td id="printSignatureInterviewer" width="15%"></td>
197 
+                                    </tr>
198 
+	                            </table>
199 
+                            </div>
200 
+                            <!--endprint1-->
201 
+	                    </div>
202 
+	                </div>
203 
+	            </div>
204 
+	        </div>
205 
+	    </div>
206 
+
207 
+	    <script>
208 
+            var CallID = helper.request.queryString("CallID");
209 
+
210 
+	        $(document).ready(function () {
211 
+                // initTableBrief();
212 
+                getRegisterDetailByCallId()
213 
+            })
214 
+            //通过callid获取详情
215 
+            function getRegisterDetailByCallId() {
216 
+                $.get(huayi.config.callcenter_url + 'RegRecords/GetCallidDetails', {
217 
+                    callid: CallID,
218 
+                    "token": $.cookie("token")
219 
+                }, function(result) {
220 
+                    result = $.parseJSON(result);
221 
+                    if(result.state.toLowerCase() == "success") {
222 
+                        var con = result.data.model;
223 
+                        var conCus = result.data.cusmodel
224 
+                        $("#printName").text(conCus.F_Name); //姓名
225 
+                        $("#printPhone").text(conCus.F_Phone); //电话
226 
+                        $("#printSex").text(conCus.F_Sex); //性别
227 
+                        $("#printIDCardAddress").text(conCus.F_Province + conCus.F_City + conCus.F_County + conCus.F_Address)
228 
+                        // $("#detailProvince").text(conCus.F_Province); //省
229 
+                        // $("#detailCity").text(conCus.F_City); //市
230 
+                        // $("#detailCounty").text(conCus.F_County); //县/区
231 
+                        // $("#detailAddress").text(conCus.F_Address); //详细地址
232 
+                        $("#printNotificationUnit").text(con.F_Complained); //被投诉单位
233 
+                        $("#printMainAppeal").text(con.F_Content); //登记内容/投诉事项
234 
+                        $("#printSignatureInterviewer").text(con.F_CreateBy); //登记人
235 
+                        $("#printDateVisit").text(con.F_CreateOn); //登记时间
236 
+                    }
237 
+                })
238 
+            }
239 
+            //登记类型
240 
+            function formatterRegisterType(val) {
241 
+                var formatterRegisterTypeArr = ["", "咨询", "投诉", "求助", "其他"]
242 
+                return formatterRegisterTypeArr[val]
243 
+            }
244 
+
245 
+	        //表格
246 
+	        function initTableBrief(brieftype) {
247 
+	            $.getJSON(huayi.config.callcenter_url + 'Business/MarketInformation', {
248 
+	                token: $.cookie("token")
249 
+	            }, function (result) {
250 
+	                if (result.state.toLowerCase() == "success") {
251 
+	                    var content = result.rows;
252 
+	                    $('#weeklist').html('');
253 
+	                    $("#weeklist").append(
254 
+                        '<tr><td colspan="8"><h3>时间：<span class="startTimeBrief">-</span><span>至</span><span class="endTimeBrief">-</span></h3></td></tr>'+
255 
+                        '<tr><td colspan="8" class="tableHead">产品投诉情况</td></tr>'
256 
+	                    )
257 
+	                    // 产品投诉
258 
+	                    for (var i=0; i < content.product.length; i+=2) {
259 
+							if(content.product[i+1] == undefined) {
260 
+								$("#weeklist").append(
261 
+									'<tr>'+
262 
+									'<td width="20%">'+
263 
+									content.product[i].name +
264 
+									'</td>'+
265 
+									'<td width="15%">'+
266 
+									'<span>'+
267 
+									content.product[i].number +
268 
+									'</span>'+
269 
+									'</td>'+
270 
+									'<td width="15%">'+
271 
+									'<span>'+
272 
+									content.product[i].Proportion +
273 
+									'</span>'+
274 
+									'</td>'+
275 
+									'<td width="20%">'+
276 
+									'</td>'+
277 
+									'<td width="15%">'+
278 
+									'<span>'+
279 
+									'</span>'+
280 
+									'</td>'+
281 
+									'<td width="15%">'+
282 
+									'<span>'+
283 
+									'</span>'+
284 
+									'</td>'+
285 
+									'</tr>'
286 
+	                    		)
287 
+							} else {
288 
+								$("#weeklist").append(
289 
+									'<tr>'+
290 
+									'<td width="20%">'+
291 
+									content.product[i].name +
292 
+									'</td>'+
293 
+									'<td width="15%">'+
294 
+									'<span>'+
295 
+									content.product[i].number +
296 
+									'</span>'+
297 
+									'</td>'+
298 
+									'<td width="15%">'+
299 
+									'<span>'+
300 
+									content.product[i].Proportion +
301 
+									'</span>'+
302 
+									'</td>'+
303 
+									'<td width="20%">'+
304 
+									content.product[i+1].name +
305 
+									'</td>'+
306 
+									'<td width="15%">'+
307 
+									'<span>'+
308 
+									content.product[i+1].number +
309 
+									'</span>'+
310 
+									'</td>'+
311 
+									'<td width="15%">'+
312 
+									'<span>'+
313 
+									content.product[i+1].Proportion +
314 
+									'</span>'+
315 
+									'</td>'+
316 
+									'</tr>'
317 
+	                    		)
318 
+							}
319 
+	                    }
320 
+	                    $("#weeklist").append(
321 
+	                    	'<tr><td colspan="8">服务投诉情况</td></tr>'+
322 
+	                        '<tr><td colspan="8">涉媒投诉</td></tr>'+
323 
+	                        '<tr><td>'+ content.sediainvolved.name + '</td><td><span>'+ content.sediainvolved.number + '</span></td><td><span>'+content.sediainvolved.Proportion + '</span></td><td colspan="4"></td></tr>'+
324 
+	                        '<tr><td colspan="8" class="tableHead">市场抽检</td></tr>'+
325 
+	                        '<tr><td colspan="8" class="tableHead">其他信息</td></tr>'
326 
+	                    )
327 
+	                }
328 
+	            })
329 
+	        }
330 
+	        //导出
331 
+	        $(".export").click(function () {
332 
+	            var url = huayi.config.callcenter_url + "Business/MarketInformation?token=" + $.cookie("token");
333 
+	            url += "&sdate=" + ($('#startTime').val() ? $('#startTime').val().split('~')[0] : '') + "&edate=" + ($('#startTime').val() ? $('#startTime').val().split('~')[1] : '') + "&isdc=1";
334 
+	            $(".export").attr('href', url);
335 
+	        });
336 
+	    </script>
337 
+	</body>
338 
+
339 
+</html>

+ 21 - 16
CallCenterWeb.UI/callScreen/call.js
Voir le fichier 

@@ -16,14 +16,14 @@ $(document).ready(function () {
16 16 
         elem: '#old_endTime',
17 17 
         event: 'focus'
18 18 
     });
19 
-    laydate({
20 
-        elem: '#con_startTime',
21 
-        event: 'focus'
22 
-    });
23 
-    laydate({
24 
-        elem: '#con_endTime',
25 
-        event: 'focus'
26 
-    });
19 
+    // laydate({
20 
+    //     elem: '#con_startTime',
21 
+    //     event: 'focus'
22 
+    // });
23 
+    // laydate({
24 
+    //     elem: '#con_endTime',
25 
+    //     event: 'focus'
26 
+    // });
27 27
28 28 
     //弹屏右侧切换效果
29 29 
     $(".ldtp-cr ul.ld-service li").click(function () {
 
@@ -404,10 +404,8 @@ function loadOld() {
404 404 
             queryParamsType: "undefined",
405 405 
             queryParams: function queryParams(params) { //设置查询参数
406 406 
                 var param = {
407 
-                    starttime: $("#con_startTime").val(),
408 
-                    endtime: $("#con_endTime").val(),
409 
-                    keywords: $(".hidTel").val(),
410 407 
                     token: $.cookie("token"),
408 
+                    tel: Number,
411 409 
 					pageindex: params.pageNumber, //页码
412 410 
 					pagesize: params.pageSize, //条数
413 411 
                 };
 
@@ -460,15 +458,14 @@ function loadOld() {
460 458 
             }
461 459 
         });
462 460 
     } else if (type == '3') {
463 
-        window.onload = function () {
461 
+        // window.onload = function () {
464 462 
             // window.frames["relatedCasesFrames"].postMessage({mobile: 15512102563}, 'http://222.143.48.99:82')
465 463 
             window.frames["relatedCasesFrames"].postMessage({mobile: Number}, 'http://222.143.48.99:82')
466 
-        }
464 
+        // }
467 465 
     } else if (type == '4') {
468 
-        window.onload = function () {
469 
-            // window.frames["serviceDocumentFrames"].postMessage({mobile: 15512102563}, 'http://222.143.48.99:82')
466 
+        // window.onload = function () {
470 467 
             window.frames["serviceDocumentFrames"].postMessage({mobile: Number}, 'http://222.143.48.99:82')
471 
-        }
468 
+        // }
472 469 
     }
473 470 
 }
474 471 
 
@@ -507,6 +504,12 @@ function View(val, row) {
507 504 
     return '<div class="imgs" ><a class="view" onclick= btn_register_details("' + row.F_ID + '") >' + val + '</a></div>';
508 505 
 }
509 506
507 
+//登记类型
508 
+function formatterRegisterType(val, row) {
509 
+    var formatterRegisterTypeArr = ["", "咨询", "投诉", "求助", "其他"]
510 
+    return formatterRegisterTypeArr[val]
511 
+}
512 
+
510 513 
 function btn_register_details(id) {
511 514 
     layer.open({
512 515 
         type: 2,
 
@@ -669,6 +672,8 @@ function saveCustomer() {
669 672 
             complained: $("#formComplainedUnit").val(), //被投诉单位
670 673 
             content: $("#formRegistrationContent").val(), //登记内容/投诉事项
671 674 
             remark: $("#formRegistrationRemark").val(), //备注
675 
+            tel: Number,
676 
+            callid: CallID,
672 677 
         },
673 678 
         success: function (data) {
674 679 
             if (data.state.toLowerCase() == 'success') {

+ 14 - 14
CallCenterWeb.UI/callScreen/callScreen.html
Voir le fichier 

@@ -720,16 +720,16 @@
720 720 
                                     <table id="oldlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
721 721 
                                         <thead>
722 722 
                                             <tr>
723 
-                                                <th data-field="CallNumber">电话号码</th>
724 
-                                                <th data-field="CallState" data-formatter="GetCallState">呼叫状态</th>
725 
-                                                <th data-field="DealType" data-formatter="formatterDealType" data-align="center">处理方式</th>
726 
-                                                <th data-field="UserCode">坐席工号</th>
727 
-                                                <th data-field="UserName">坐席姓名</th>
728 
-                                                <th data-field="BeginTime">开始时间</th>
729 
-                                                <th data-field="TalkStartTime">通话开始时间</th>
730 
-                                                <th data-field="TalkEndTime">通话结束时间</th>
731 
-                                                <th data-field="TalkLongTime">通话时长(s)</th>
732 
-                                                <th data-field="FilePath" data-formatter="setCode">录音</th>
723 
+                                                <th data-field="CallNumber" data-align="center">电话号码</th>
724 
+                                                <th data-field="CallState" data-formatter="GetCallState" data-align="center">呼叫状态</th>
725 
+                                                <th data-field="DealType" data-align="center" data-formatter="formatterDealType">处理方式</th>
726 
+                                                <th data-field="UserCode" data-align="center">坐席工号</th>
727 
+                                                <th data-field="UserName" data-align="center">坐席姓名</th>
728 
+                                                <th data-field="BeginTime" data-align="center">开始时间</th>
729 
+                                                <th data-field="TalkStartTime" data-align="center">通话开始时间</th>
730 
+                                                <th data-field="TalkEndTime" data-align="center">通话结束时间</th>
731 
+                                                <th data-field="TalkLongTime" data-align="center">通话时长(s)</th>
732 
+                                                <th data-field="FilePath" data-align="center" data-formatter="setCode">录音</th>
733 733 
                                             </tr>
734 734 
                                         </thead>
735 735 
                                         <tbody class="list"></tbody>
 
@@ -739,22 +739,22 @@
739 739 
                         </div>
740 740 
                         <div class="complain" style="display:none;">
741 741 
                             <div class="ld-sercon-con clearfix">
742 
-                                <div class="Ps-chaxun">
742 
+                                <!-- <div class="Ps-chaxun">
743 743 
                                     <span>
744 744 
                                         	查询: <input type="text" id="con_startTime" class="laydate-icon" />
745 745 
                                         &nbsp;——&nbsp;
746 746 
                                         <input type="text" id="con_endTime" class="laydate-icon" />
747 747 
                                     </span>
748 748 
                                     <span class="searchbtn"></span>
749 
-                                </div>
750 
-                                <div id="zxlbs" class="table-responsive col-sm-12 tbold" style="padding-left: 0;">
749 
+                                </div> -->
750 
+                                <div id="zxlbs" class="table-responsive col-sm-12 tbold" style="padding: 20px 0 20px 0px;">
751 751 
                                     <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
752 752 
                                         <thead>
753 753 
                                             <tr>
754 754 
                                                 <th data-field="F_RecCode" data-align="center" data-formatter="View">登记编号</th>
755 755 
                                                 <th data-field="CusName" data-align="center">姓名</th>
756 756 
                                                 <th data-field="CusPhone" data-align="center">联系电话</th>
757 
-                                                <th data-field="F_Type" data-align="center">登记类型</th>
757 
+                                                <th data-field="F_Type" data-align="center" data-formatter="formatterRegisterType">登记类型</th>
758 758 
                                                 <th data-field="F_Content" data-align="center">登记内容</th>
759 759 
                                                 <th data-field="CreateByName" data-align="center">创建人</th>
760 760 
                                                 <th data-field="F_CreateOn" data-align="center">创建时间</th>

+ 85 - 30
CallCenterWeb.UI/registrationManagement/registrationList/edit.html
Voir le fichier 

@@ -29,7 +29,7 @@
29 29 
         }
30 30 
         .common table th {
31 31 
             padding: 5px 8px 5px 0;
32 
-            text-align: center;
32 
+            text-align: right;
33 33 
         }
34 34 
 	    .common table td {
35 35 
             padding: 6px 0 5px 10px;
 
@@ -47,46 +47,101 @@
47 47 
             margin-bottom: 0;
48 48 
         }
49 49 
 		#formRegistrationType {
50 
+            display: inline-block;
50 51 
             text-align: left;
51 
-            width: 100%;
52 
-		}
53 
-		.radio-inline {
54 
-			padding-left: 2px;
55 
-		}
56 
-		.radio-input{
57 
-			vertical-align: -2px;
58 
-		}
52 
+            width: 80%;
53 
+            padding-left: 18px;
54 
+        }
55 
+        #formRegistrationType input[type="radio"] {
56 
+            margin-top: 3px
57 
+        }
58 
+        .formRegistrationTypeText{
59 
+            text-align: right;
60 
+            padding-right: 0;
61 
+            margin-left: 15px;
62 
+        }
59 63 
     </style>
60 64 
 </head>
61 65
62 66 
 <body class="gray-bg">
63 67 
     <div class="clearfix wrapper wrapper-content animated fadeInRight">
64 68 
         <div class="common">
69 
+            <div class="form-group col-md-12 clearfix">
70 
+                <label class="col-md-2 formRegistrationTypeText">登记类型：</label>
71 
+                <div id="formRegistrationType" class="col-md-6 r_order_type">
72 
+                    <label class="radio-inline">
73 
+                        <input type="radio" name="type" value="1" checked="checked" >咨询
74 
+                     </label>
75 
+                    <label class="radio-inline">
76 
+                       <input type="radio" name="type" value="2" >投诉
77 
+                    </label>
78 
+                    <label class="radio-inline">
79 
+                       <input type="radio" name="type" value="3" >求助
80 
+                    </label>
81 
+                    <label class="radio-inline">
82 
+                        <input type="radio" name="type" value="4" >其他
83 
+                     </label>
84 
+                </div>
85 
+            </div>
65 86 
             <table class="customerService">
66 87 
             	<tbody>
67 88 
                     <tr>
68 
-						<th>工单类型：</th>
89 
+                        <th>姓名：</th>
90 
+                        <td>
91 
+                            <div class="form-group">
92 
+                                <input type="text" class="form-control" id="formName" disabled="disabled" />
93 
+                            </div>
94 
+                        </td>
95 
+                        <th>电话：</th>
69 96 
                         <td>
70 
-                        	<div id="formRegistrationType" class="col-md-6">
71 
-                        		<input class="radio-input" id="registrationRadioAdvisory" type="radio" name="type" value="1" checked="checked">
72 
-								<label class="radio-inline" for="registrationRadioAdvisory">
73 
-					   				咨询
74 
-								</label>
75 
-								<input class="radio-input" id="registrationRadioComplaint" type="radio" name="type" value="2" >
76 
-								<label class="radio-inline" for="registrationRadioComplaint">
77 
-					   				投诉
78 
-								</label>
79 
-								<input class="radio-input" id="registrationRadioAskHelp" type="radio" name="type" value="3" />
80 
-								<label class="radio-inline" for="registrationRadioAskHelp">
81 
-									求助
82 
-                                </label>
83 
-                                <input class="radio-input" id="registrationRadioOther" type="radio" name="type" value="4" />
84 
-								<label class="radio-inline" for="registrationRadioOther">
85 
-									其他
86 
-								</label>
87 
-							</div>
97 
+                            <div class="form-group">
98 
+                                <input type="text" class="form-control" id="formTel" disabled="disabled" />
99 
+                            </div>
88 100 
                         </td>
89 
-					</tr>
101 
+                        <th>性别：</th>
102 
+                        <td>
103 
+                            <div class="form-group">
104 
+                                <select class="form-control" id="formSex" disabled="disabled">
105 
+                                    <option value="男">男</option>
106 
+                                    <option value="女">女</option>
107 
+                                </select>
108 
+                            </div>
109 
+                        </td>
110 
+                    </tr>
111 
+                    <tr>
112 
+                        <th>省：</th>
113 
+                        <td>
114 
+                            <div class="form-group">
115 
+                                <select class="form-control" id="formProvince" disabled="disabled">
116 
+                                    <option value="">请选择省</option>
117 
+                                </select>
118 
+                            </div>
119 
+                        </td>
120 
+                        <th>市：</th>
121 
+                        <td>
122 
+                            <div class="form-group">
123 
+                                <select class="form-control" id="formCity" disabled="disabled">
124 
+                                    <option value="">请选择市</option>
125 
+                                </select>
126 
+                            </div>
127 
+                        </td>
128 
+                        <th>县/区：</th>
129 
+                        <td>
130 
+                            <div class="form-group">
131 
+                                <select class="form-control" id="formCounty" disabled="disabled">
132 
+                                    <option value="">请选择县/区</option>
133 
+                                </select>
134 
+                            </div>
135 
+                        </td>
136 
+                    </tr>
137 
+                    <tr>
138 
+                        <th>详细地址</th>
139 
+                        <td>
140 
+                            <div class="form-group">
141 
+                                <input type="text" class="form-control" id="formAddress" disabled="disabled" />
142 
+                            </div>
143 
+                        </td>
144 
+                    </tr>
90 145 
                     <tr>
91 146 
                         <th>被投诉单位：</th>
92 147 
                         <td>
 
@@ -97,7 +152,7 @@
97 152 
                     </tr>
98 153 
                     <tr>
99 154 
                         <th>登记内容/投诉事项：</th>
100 
-                        <td>
155 
+                        <td colspan="7">
101 156 
                             <textarea name="" rows="4" cols="" id="formRegistrationContent" style="margin-top:10px;"></textarea>
102 157 
                         </td>
103 158 
                     </tr>

+ 15 - 4
CallCenterWeb.UI/registrationManagement/registrationList/js/addRegistrationList.js
Voir le fichier 

@@ -1,11 +1,16 @@
1 1 
 var token = $.cookie("token");
2 2 
 var id = helper.request.queryString("ids");
3 
+var phone = helper.request.queryString("phone");
4 
+var CallID = helper.request.queryString("CallID");
3 5 
 var cusid = "";
4 6 
 $(document).ready(function() {
5 
-    getRegisterDetail()
7 
+    if (phone) {
8 
+        $("#formTel").val(phone)
9 
+        getUserProfile()
10 
+    }
6 11 
 })
7 12
8 
-//获取用户档案
13 
+//点击获取用户档案
9 14 
 $(".btnArchives").click(function() {
10 15 
     if (!$("#formTel").val()) {
11 16 
         layer.confirm('请输入电话！', {
 
@@ -13,6 +18,11 @@ $(".btnArchives").click(function() {
13 18 
         });
14 19 
       return;
15 20 
     }
21 
+    getUserProfile();
22 
+})
23 
+
24 
+//获取用户档案
25 
+function getUserProfile() {
16 26 
     $.ajax({
17 27 
         type: "get",
18 28 
         url: huayi.config.callcenter_url + "Customer/GetCustomerByTel",
 
@@ -44,8 +54,7 @@ $(".btnArchives").click(function() {
44 54 
             }
45 55 
         }
46 56 
     })
47 
-
48 
-})
57 
+}
49 58
50 59 
 //保存按钮
51 60 
 $('.customerSubmit').click(function() {
 
@@ -65,6 +74,8 @@ $('.customerSubmit').click(function() {
65 74 
         complained: $("#formComplainedUnit").val(), //被投诉单位
66 75 
         content: $("#formRegistrationContent").val(), //登记内容/投诉事项
67 76 
         remark: $("#formRegistrationRemark").val(), //备注
77 
+        tel: $("#formTel").val(),
78 
+        callid: CallID,
68 79 
     }, function(result) {
69 80 
         result = $.parseJSON(result);
70 81 
         if(result.state.toLowerCase() == "success") {

+ 36 - 1
CallCenterWeb.UI/registrationManagement/registrationList/js/detail.js
Voir le fichier 

@@ -1,10 +1,16 @@
1 1 
 var token = $.cookie("token");
2 2 
 var id = helper.request.queryString("ids");
3 
+var CallID = helper.request.queryString("CallID");
3 4 
 var cusid;
4 5 
 $(document).ready(function() {
5 
-    getRegisterDetail()
6 
+    if(id) {
7 
+        getRegisterDetail()
8 
+    } else if (CallID) {
9 
+        getRegisterDetailByCallId()
10 
+    }
6 11 
 })
7 12
13 
+//通过id获取登记详情
8 14 
 function getRegisterDetail() {
9 15 
     $.get(huayi.config.callcenter_url + 'RegRecords/GetDetails', {
10 16 
         id: id,
 
@@ -32,8 +38,37 @@ function getRegisterDetail() {
32 38 
     })
33 39 
 }
34 40
41 
+//通过callid获取详情
42 
+function getRegisterDetailByCallId() {
43 
+    $.get(huayi.config.callcenter_url + 'RegRecords/GetCallidDetails', {
44 
+        callid: CallID,
45 
+        "token": $.cookie("token")
46 
+    }, function(result) {
47 
+        result = $.parseJSON(result);
48 
+        if(result.state.toLowerCase() == "success") {
49 
+            var con = result.data.model;
50 
+            var conCus = result.data.cusmodel
51 
+            $("#detailRegisterCode").text(con.F_RecCode)
52 
+            $("#detailType").text(formatterRegisterType(con.F_Type)); //登记类型
53 
+            $("#detailName").text(conCus.F_Name); //姓名
54 
+            $("#detailPhone").text(conCus.F_Phone); //电话
55 
+            $("#detailSex").text(conCus.F_Sex); //性别
56 
+            $("#detailProvince").text(conCus.F_Province); //省
57 
+            $("#detailCity").text(conCus.F_City); //市
58 
+            $("#detailCounty").text(conCus.F_County); //县/区
59 
+            $("#detailAddress").text(conCus.F_Address); //详细地址
60 
+            $("#detailComplained").text(con.F_Complained); //被投诉单位
61 
+            $("#detailContent").text(con.F_Content); //登记内容/投诉事项
62 
+            $("#detailRemark").text(con.F_Remark); //备注
63 
+            $("#detailCreateBy").text(con.F_CreateBy); //登记人
64 
+            $("#detailCreateOn").text(con.F_CreateOn); //登记时间
65 
+        }
66 
+    })
67 
+}
68 
+
35 69 
 //登记类型
36 70 
 function formatterRegisterType(val) {
37 71 
     var formatterRegisterTypeArr = ["", "咨询", "投诉", "求助", "其他"]
38 72 
     return formatterRegisterTypeArr[val]
39 73 
 }
74 
+

+ 53 - 2
CallCenterWeb.UI/registrationManagement/registrationList/js/edit.js
Voir le fichier 

@@ -1,8 +1,13 @@
1 1 
 var token = $.cookie("token");
2 2 
 var id = helper.request.queryString("ids");
3 
+var CallID = helper.request.queryString("CallID");
3 4 
 var cusid;
4 5 
 $(document).ready(function() {
5 
-    getRegisterDetail()
6 
+    if(id) {
7 
+        getRegisterDetail()
8 
+    } else if (CallID) {
9 
+        getRegisterDetailByCallId()
10 
+    }
6 11 
 })
7 12
8 13 
 //保存按钮
 
@@ -17,6 +22,8 @@ $('.customerSubmit').click(function() {
17 22 
         complained: $("#formComplainedUnit").val(), //被投诉单位
18 23 
         content: $("#formRegistrationContent").val(), //登记内容/投诉事项
19 24 
         remark: $("#formRegistrationRemark").val(), //备注
25 
+        tel: $("#formTel").val(),
26 
+        callid: CallID,
20 27 
     }, function(result) {
21 28 
         result = $.parseJSON(result);
22 29 
         if(result.state.toLowerCase() == "success") {
 
@@ -29,7 +36,7 @@ $('.customerSubmit').click(function() {
29 36 
     })
30 37 
 })
31 38
32 
-
39 
+//通过id获取登记信息
33 40 
 function getRegisterDetail() {
34 41 
     $.get(huayi.config.callcenter_url + 'RegRecords/GetDetails', {
35 42 
         id: id,
 
@@ -39,10 +46,54 @@ function getRegisterDetail() {
39 46 
         if(result.state.toLowerCase() == "success") {
40 47 
             var con = result.data.model;
41 48 
             cusid = con.F_CusID;
49 
+            CallID = con.F_CallId;
50 
+            $("#formRegistrationType input[name='type'][value='" + con.F_Type +"']").prop("checked","checked"); //登记类型
51 
+            $("#formComplainedUnit").val(con.F_Complained); //被投诉单位
52 
+            $("#formRegistrationContent").val(con.F_Content); //登记内容/投诉事项
53 
+            $("#formRegistrationRemark").val(con.F_Remark); //备注
54 
+            var cusmodel = result.data.cusmodel
55 
+            $("#formName").val(cusmodel.F_Name);
56 
+            $("#formTel").val(cusmodel.F_Phone);
57 
+            $("#formSex").val(cusmodel.F_Sex)
58 
+            $("#formProvince option:selected").text(cusmodel.F_Province)
59 
+            $("#formProvince option:selected").val(cusmodel.F_Province)
60 
+            $("#formCity option:selected").text(cusmodel.F_City)
61 
+            $("#formCity option:selected").val(cusmodel.F_City)
62 
+            $("#formCounty option:selected").text(cusmodel.F_County)
63 
+            $("#formCounty option:selected").val(cusmodel.F_County)
64 
+            $("#formAddress").val(cusmodel.F_Address)
65 
+
66 
+        }
67 
+    })
68 
+}
69 
+
70 
+//通过callid获取登记信息
71 
+function getRegisterDetailByCallId() {
72 
+    $.get(huayi.config.callcenter_url + 'RegRecords/GetCallidDetails', {
73 
+        callid: CallID,
74 
+        "token": $.cookie("token")
75 
+    }, function(result) {
76 
+        result = $.parseJSON(result);
77 
+        if(result.state.toLowerCase() == "success") {
78 
+            var con = result.data.model;
79 
+            cusid = con.F_CusID;
80 
+            CallID = con.F_CallId;
81 
+            id = con.F_ID;
42 82 
             $("#formRegistrationType input[name='type'][value='" + con.F_Type +"']").prop("checked","checked"); //登记类型
43 83 
             $("#formComplainedUnit").val(con.F_Complained); //被投诉单位
44 84 
             $("#formRegistrationContent").val(con.F_Content); //登记内容/投诉事项
45 85 
             $("#formRegistrationRemark").val(con.F_Remark); //备注
86 
+            var cusmodel = result.data.cusmodel
87 
+            $("#formName").val(cusmodel.F_Name);
88 
+            $("#formTel").val(cusmodel.F_Phone);
89 
+            $("#formSex").val(cusmodel.F_Sex)
90 
+            $("#formProvince option:selected").text(cusmodel.F_Province)
91 
+            $("#formProvince option:selected").val(cusmodel.F_Province)
92 
+            $("#formCity option:selected").text(cusmodel.F_City)
93 
+            $("#formCity option:selected").val(cusmodel.F_City)
94 
+            $("#formCounty option:selected").text(cusmodel.F_County)
95 
+            $("#formCounty option:selected").val(cusmodel.F_County)
96 
+            $("#formAddress").val(cusmodel.F_Address)
46 97 
         }
47 98 
     })
48 99 
 }

+ 2 - 2
CallCenterWeb.UI/registrationManagement/registrationList/js/registrationList.js
Voir le fichier 

@@ -81,7 +81,7 @@ function formatterRegisterDirection(val, row) {
81 81
82 82 
 function formatterOperating(val, row) {
83 83 
     return '<ul class="tool_downs">' +
84 
-		'<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_ID + '" onclick="btn_edit(\'' + row.F_ID + '\')" title="修改">修改</a></li>' +
84 
+		'<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_ID + '" onclick="btn_edit(\'' + row.F_ID + '\')" title="编辑">编辑</a></li>' +
85 85 
 		'<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_ID + '" onclick="btn_delete(\'' + row.F_ID + '\')" title="删除">删除</a></li>' +
86 86 
 		'</ul>';
87 87 
 }
 
@@ -91,7 +91,7 @@ function btn_edit(id) {
91 91 
         type: 2,
92 92 
         title: '编辑登记信息',
93 93 
         maxmin: true, //开启最大化最小化按钮
94 
-        area: ['50%', '80%'],
94 
+        area: ['80%', '80%'],
95 95 
         content: 'edit.html?ids=' + id
96 96 
     });
97 97 
 }