高新区管委会,以5.0标准版为基准,从双汇项目拷贝

call.js 28KB

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  1. //来电时传输的数据
  2. var Number = helper.request.queryString("Number");
  3. var CallID = helper.request.queryString("CallID");
  4. $(document).ready(function () {
  5. //获取省
  6. getProvinceCounty($("#customerProvince"), 0, "请选择省")
  7. //来电弹屏
  8. // laydate.skin('molv');
  9. laydate({
  10. elem: '#old_startTime',
  11. event: 'focus'
  12. });
  13. laydate({
  14. elem: '#old_endTime',
  15. event: 'focus'
  16. });
  17. // laydate({
  18. // elem: '#con_startTime',
  19. // event: 'focus'
  20. // });
  21. // laydate({
  22. // elem: '#con_endTime',
  23. // event: 'focus'
  24. // });
  25. //弹屏右侧切换效果
  26. $(".ldtp-cr ul.ld-service li").click(function () {
  27. $(this).addClass("cr-click").siblings().removeClass("cr-click");
  28. loadOld();
  29. });
  30. $('.pre-add').click(function () {
  31. var par = $(this).parent().parent();
  32. par.hide().siblings().show();
  33. })
  34. $(".mfhtel").val(Number);
  35. $(".hidTel").val(Number);
  36. $(".tel").text(Number);
  37. $("#zxdh_").val(Number);
  38. $("#tsdh").val(Number);
  39. $(".ldtime").text(top.getNowFormatDate());
  40. $(".thsc").text("00:00");
  41. $(".hidCallID").val(CallID);
  42. $(".ldtel").text(Number);
  43. $("#tsdh").val(Number);
  44. $(".ldtel1").val(Number); //左侧联系电话
  45. $("#marketTel").val(Number);//右侧市场部 新增工单电话
  46. if (Number) {
  47. //获取电话所属地
  48. $.getJSON(huayi.config.callcenter_url + 'CallInScreen/GetPhoneLocation', {
  49. "tel": Number,
  50. "token": $.cookie("token")
  51. }, function (result) {
  52. if (result.state.toLowerCase() == "success") {
  53. $(".khgsd").text(result.data);
  54. }
  55. })
  56. //获取客户信息
  57. $.ajax({
  58. type: "get",
  59. url: huayi.config.callcenter_url + "Customer/GetCustomerByTel",
  60. dataType: 'json',
  61. async: false,
  62. data: {
  63. token: $.cookie("token"),
  64. tel: Number,
  65. },
  66. success: function (result) {
  67. if (result.state.toLowerCase() == "success") {
  68. if (result.data != null) {
  69. $("#name").val(result.data.F_Name);
  70. $("#tel").val(result.data.F_Phone);
  71. $("#khid").val(result.data.F_Id);
  72. $('.ldname').val(result.data.F_Name); //客户姓名
  73. $("#customerSex").val(result.data.F_Sex)
  74. if (result.data.F_Province) {
  75. // $("#shengshi").val(result.data.F_Province + "/" + result.data.F_City); //省份
  76. // $('.khprovince').val(result.data.F_Province);
  77. // $('.khcity').val(result.data.F_City);
  78. $("#customerProvince option:selected").text(result.data.F_Province)
  79. $("#customerProvince option:selected").val(result.data.F_Province)
  80. $("#customerCity option:selected").text(result.data.F_City)
  81. $("#customerCity option:selected").val(result.data.F_City)
  82. $("#customerCounty option:selected").text(result.data.F_County)
  83. $("#customerCounty option:selected").val(result.data.F_County)
  84. $("#customerAddress").val(result.data.F_Address)
  85. } else {
  86. // $("#shengshi").val('');
  87. }
  88. $("#formName").val(result.data.F_Name);
  89. $("#formTel").val(result.data.F_Phone);
  90. $("#formSex").val(result.data.F_Sex)
  91. $("#formProvince option:selected").text(result.data.F_Province)
  92. $("#formProvince option:selected").val(result.data.F_Province)
  93. $("#formCity option:selected").text(result.data.F_City)
  94. $("#formCity option:selected").val(result.data.F_City)
  95. $("#formCounty option:selected").text(result.data.F_County)
  96. $("#formCounty option:selected").val(result.data.F_County)
  97. $("#formAddress").val(result.data.F_Address)
  98. }
  99. } else {
  100. $('.ldname').val("");
  101. // $("#shengshi").val('');
  102. }
  103. }
  104. })
  105. }
  106. $('.head-pic .lahei .la-before').show();
  107. $('.head-pic .lahei .la-after').hide();
  108. //点击挂断
  109. $('.head-pic .td-call .take').click(function () {
  110. // top.obj.Type = "DropCall";
  111. // top.obj.AgentID = $.cookie("zx_user");
  112. // top.obj.AgentExten = $.cookie("extno");
  113. top.obj.Type = "TurnIvr";
  114. top.obj.IvrName = "MYD";
  115. top.obj.IvrPos = "1";
  116. top.Send();
  117. });
  118. //点击拉黑事件
  119. $('.head-pic .lahei .la-before').click(function () {
  120. if (!$(".hidTel").val()) {
  121. layer.confirm('来电号码为空!', {
  122. btn: ['确定']
  123. });
  124. return;
  125. }
  126. $("#time-word").val('');
  127. $('.ldtp-con .hei-list').show();
  128. })
  129. //拉黑输入框事件
  130. $('.hei-list .bacha').click(function () {
  131. $('.ldtp-con .hei-list').hide();
  132. $("#time-word").val('');
  133. })
  134. var reg = /^\+?[1-9][0-9]*$/;
  135. $('#bc').click(function () {
  136. var n = $("#time-word").val();
  137. var val = $("input[name='time']:checked").val();
  138. if (n) {
  139. if (!(reg.test(n))) {
  140. layer.confirm('请输入整数时间!', {
  141. btn: ['确定']
  142. });
  143. return;
  144. }
  145. } else {
  146. if (val == '4') {
  147. n = 0;
  148. } else {
  149. layer.confirm('请输入整数时间!', {
  150. btn: ['确定']
  151. });
  152. return;
  153. }
  154. }
  155. $.post(huayi.config.callcenter_url + 'CallInScreen/AddBlack', {
  156. tel: $(".hidTel").val(),
  157. num: n,
  158. type: val,
  159. "token": $.cookie("token")
  160. }, function (result) {
  161. result = $.parseJSON(result);
  162. if (result.state.toLowerCase() == "success") {
  163. layer.msg("拉入黑名单成功");
  164. $('.la-shichang .blackTime').html(result.data);
  165. //$('.ldtp-con .hei-list').removeClass('bounceIn');
  166. //$('.ldtp-con .hei-list').addClass('bounceOutUp');
  167. $('.ldtp-con .hei-list').hide();
  168. $('.head-pic .lahei .la-before').hide();
  169. $('.head-pic .lahei .la-after').show();
  170. $('.head-pic .lahei .retur').show();
  171. }
  172. })
  173. })
  174. $('.la-after').click(function () {
  175. if (!$(".hidTel").val()) {
  176. layer.confirm('来电号码为空!', {
  177. btn: ['确定']
  178. });
  179. return;
  180. }
  181. $("#time-word").val('');
  182. $('.ldtp-con .hei-list').show();
  183. $('.ldtp-con .hei-list').removeClass('bounceOutUp');
  184. $('.ldtp-con .hei-list').addClass('bounceIn');
  185. })
  186. $('.head-pic .lahei .retur').click(function () {
  187. $.getJSON(huayi.config.callcenter_url + 'CallInScreen/DelBlack', {
  188. tel: $(".hidTel").val(),
  189. "token": $.cookie("token")
  190. }, function (result) {
  191. if (result.state.toLowerCase() == "success") {
  192. layer.msg("取消黑名单成功");
  193. $('.head-pic .lahei .retur').hide();
  194. $('.head-pic .lahei .la-after').hide();
  195. $('.head-pic .lahei .la-before').show();
  196. } else {
  197. layer.msg("取消黑名单失败");
  198. }
  199. })
  200. })
  201. $(".col-sm-3").mouseleave(function () {
  202. $(".ztree").parent().hide();
  203. })
  204. $('.areaDown').click(function () {
  205. if ($('.treeList1').css('display') == 'block') {
  206. $('.treeList1').css('display', 'none')
  207. } else {
  208. $('.treeList1').css('display', 'block')
  209. }
  210. })
  211. $('#typeclass').click(function () {
  212. $('.treeList1').css('display', 'block')
  213. })
  214. $('#shengshi').click(function () {
  215. $('.treeList').css('display', 'block')
  216. })
  217. $('.treeList1').mouseleave(function () {
  218. $(this).css('display', 'none')
  219. })
  220. $('.treeList').mouseleave(function () {
  221. $(this).css('display', 'none')
  222. })
  223. $(".orderType").change(function () {
  224. if ($(".orderType option:selected").text() != "投诉") {
  225. $(".complainDiv2").show();
  226. typeSmall =$(".complaintType2").val();
  227. $(".complainDiv").hide();
  228. } else {
  229. $(".complainDiv2").hide();
  230. $(".complainDiv").show();
  231. typeSmall =$(".complaintType1").val();
  232. }
  233. });
  234. $(".complaintType2").change(function () {
  235. typeSmall=$(".complaintType2").val();
  236. });
  237. $(".complaintType1").change(function () {
  238. typeSmall=$(".complaintType1").val();
  239. });
  240. //客户资料
  241. $('.khzl tbody>tr>td input').attr('readonly', true);
  242. $('.save').hide();
  243. $('.cancel').hide();
  244. $('.edit').click(function () {
  245. $('.save').show();
  246. $('.cancel').show();
  247. $(".time-box_flbox").show();
  248. $("#typeclass1").val($(".countryName").val())
  249. $('.edit').hide();
  250. $('.khzl tbody>tr>td input').attr('readonly', false);
  251. $('.khzl tbody>tr>td input').css('border-bottom', "1px solid #b3b3b3");
  252. $(".ldlocation").hide();
  253. })
  254. $('.cancel').click(function () {
  255. $('.khzl tbody>tr>td input').attr('readonly', true);
  256. $('.khzl tbody>tr>td input').css('border', "0");
  257. $('.save').hide();
  258. $('.cancel').hide();
  259. $('.edit').show();
  260. $(".ldlocation").show();
  261. })
  262. //保存客户
  263. $(".save").click(function () {
  264. if (!$(".khmc").val()) {
  265. layer.confirm('请输入客户名称!', {
  266. btn: ['确定']
  267. });
  268. return;
  269. }
  270. if (!$(".ldtel1").val()) {
  271. layer.confirm('请输入客户电话!', {
  272. btn: ['确定']
  273. });
  274. return;
  275. }
  276. $.post(huayi.config.callcenter_url + 'Customer/SaveCustomer', {
  277. id: $("#khid").val(),
  278. type: 1,
  279. name: $(".khmc").val(),
  280. province: $("#customerProvince option:selected").text() === "请选择省" ? "" : $("#customerProvince option:selected").text(),
  281. city: $("#customerCity option:selected").text() === "请选择市" ? "" : $("#customerCity option:selected").text(),
  282. country: $("#customerCounty option:selected").text() === "请选择县/区" ? "" : $("#customerCounty option:selected").text(),
  283. address: $("#customerAddress").val(),
  284. tel: $(".ldtel1").val(),
  285. sex: $("#customerSex").val(),
  286. "token": $.cookie("token")
  287. }, function (result) {
  288. result = $.parseJSON(result);
  289. if (result.state.toLowerCase() == "success") {
  290. $("#khid").val(result.data);
  291. $("#tskh").val($(".khmc").val());
  292. layer.msg("保存成功");
  293. $('.khzl tbody>tr>td input').css('border', "0");
  294. $('.save').hide();
  295. $('.cancel').hide();
  296. $('.edit').show();
  297. $("#formName").val($(".khmc").val());//姓名
  298. $("#formTel").val($(".ldtel1").val());//电话
  299. $("#formSex").val($("#customerSex").val());//性别
  300. $("#formProvince option:selected").text($('#customerProvince option:selected').text());//省
  301. $("#formCity option:selected").text($('#customerCity option:selected').text());//市
  302. $("#formCounty option:selected").text($('#customerCounty option:selected').text());//县/区
  303. $("#formAddress").val($('#customerAddress').val());//详细地址
  304. }
  305. })
  306. })
  307. //获取归属地
  308. getAreaType()
  309. //新建
  310. $('.customerSubmit').click(function () {
  311. saveCustomer();
  312. });
  313. //隐藏提交按钮
  314. $(".customerSubmitRepeat").hide();
  315. //获取知识库
  316. loadZSK();
  317. //知识库查询
  318. $(".searIcon").click(function () {
  319. loadZSK();
  320. })
  321. //按enter查询知识库
  322. $('.search').bind('keypress', function (event) {
  323. if (event.keyCode == "13") {
  324. loadZSK();
  325. return false;
  326. }
  327. });
  328. //历史记录查询
  329. $(".searchbtn").click(function () {
  330. loadOld();
  331. })
  332. //按enter查询历史记录
  333. $('#old_startTime, #old_endTime').bind('keypress', function (event) {
  334. if (event.keyCode == "13") {
  335. loadOld();
  336. return false;
  337. }
  338. });
  339. });
  340. //获取知识库
  341. function loadZSK() {
  342. $.getJSON(huayi.config.callcenter_url + 'CallInScreen/GetZSKList', {
  343. "keywords": $(".search").val(),
  344. "token": $.cookie("token")
  345. }, function(result) {
  346. if(result.state.toLowerCase() == "success") {
  347. $(".ldcr-bottom .detail-con ul").empty();
  348. $(result.data).each(function(i, n) {
  349. var html = '<li>' +
  350. ' <div class="zhishi-title clearfix">' +
  351. ' <a href="javascript:void(0);" >' + n.F_Title + '</a>' +
  352. ' <em >' + n.F_CreateOn + '</em>' +
  353. ' </div>' +
  354. ' <div class="explancon">' +
  355. n.F_Content +
  356. ' </div>' +
  357. '</li>';
  358. $(html).appendTo($(".ldcr-bottom .detail-con ul")).find(".zhishi-title").click(function(event) {
  359. event.stopPropagation();
  360. if($(this).hasClass("active")) {
  361. $(this).removeClass("active")
  362. } else {
  363. $(".zhishi-title").removeClass("active");
  364. $(this).addClass("active");
  365. }
  366. })
  367. })
  368. }
  369. })
  370. }
  371. //获取历史记录
  372. function loadOld() {
  373. var type = $(".ldtp-cr ul.ld-service .cr-click").attr("itemtype");
  374. $(".complain").hide();
  375. $(".complain").eq(type).show();
  376. if (type == '2') {
  377. //先销毁表格
  378. $('#orderlist').bootstrapTable('destroy');
  379. //初始化表格,动态从服务器加载数据
  380. $("#orderlist").bootstrapTable({
  381. method: "get", //使用get请求到服务器获取数据
  382. url: huayi.config.callcenter_url + "RegRecords/GetList", //获取数据的Servlet地址
  383. contentType: 'application/x-www-form-urlencoded',
  384. striped: true, //表格显示条纹
  385. pagination: true, //启动分页
  386. pageSize: 5, //每页显示的记录数
  387. pageNumber: 1, //当前第几页
  388. pageList: [5, 10, 50, 100], //记录数可选列表
  389. search: false, //是否启用查询
  390. showColumns: false, //显示下拉框勾选要显示的列
  391. showRefresh: false, //显示刷新按钮
  392. sidePagination: "server", //表示服务端请求
  393. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  394. //设置为limit可以获取limit, offset, search, sort, order
  395. queryParamsType: "undefined",
  396. queryParams: function queryParams(params) { //设置查询参数
  397. var param = {
  398. token: $.cookie("token"),
  399. tel: Number,
  400. pageindex: params.pageNumber, //页码
  401. pagesize: params.pageSize, //条数
  402. };
  403. return param;
  404. },
  405. onLoadSuccess: function() { //加载成功时执行
  406. //layer.msg("加载成功");
  407. },
  408. onLoadError: function() { //加载失败时执行
  409. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  410. }
  411. });
  412. } else if (type == '1') {
  413. //先销毁表格
  414. $('#oldlist').bootstrapTable('destroy');
  415. //初始化表格,动态从服务器加载数据
  416. $("#oldlist").bootstrapTable({
  417. method: "get", //使用get请求到服务器获取数据
  418. url: huayi.config.callcenter_url + "CallInScreen/GetOldList", //获取数据的Servlet地址
  419. contentType: 'application/x-www-form-urlencoded',
  420. striped: true, //表格显示条纹
  421. pagination: true, //启动分页
  422. pageSize: 5, //每页显示的记录数
  423. pageNumber: 1, //当前第几页
  424. pageList: [5, 10, 50, 100], //记录数可选列表
  425. search: false, //是否启用查询
  426. showColumns: false, //显示下拉框勾选要显示的列
  427. showRefresh: false, //显示刷新按钮
  428. sidePagination: "server", //表示服务端请求
  429. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  430. //设置为limit可以获取limit, offset, search, sort, order
  431. queryParamsType: "undefined",
  432. queryParams: function queryParams(params) { //设置查询参数
  433. var param = {
  434. page: params.pageNumber,
  435. pagesize: params.pageSize,
  436. tel: $(".hidTel").val(),
  437. starttime: $("#old_startTime").val(),
  438. endtime: $("#old_endTime").val(),
  439. token: $.cookie("token")
  440. };
  441. return param;
  442. },
  443. onLoadSuccess: function() { //加载成功时执行
  444. //layer.msg("加载成功");
  445. },
  446. onLoadError: function() { //加载失败时执行
  447. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  448. }
  449. });
  450. } else if (type == '3') {
  451. // window.onload = function () {
  452. // window.frames["relatedCasesFrames"].postMessage({mobile: 15512102563}, 'http://222.143.48.99:82')
  453. window.frames["relatedCasesFrames"].postMessage({mobile: Number}, 'http://222.143.48.99:82')
  454. // }
  455. } else if (type == '4') {
  456. // window.onload = function () {
  457. window.frames["serviceDocumentFrames"].postMessage({mobile: Number}, 'http://222.143.48.99:82')
  458. // }
  459. }
  460. }
  461. //格式化历史记录内处理方式
  462. function formatterDealType(val, row) {
  463. //处理方式0:IVR处理1骚扰电话2自助服务3转值班电话4留言5呼损6人工处理
  464. var str = '-';
  465. switch(val) {
  466. case 0:
  467. str = 'IVR处理';
  468. break;
  469. case 1:
  470. str = '骚扰电话';
  471. break;
  472. case 2:
  473. str = '自助服务';
  474. break;
  475. case 3:
  476. str = '转值班电话';
  477. break;
  478. case 4:
  479. str = '留言';
  480. break;
  481. case 5:
  482. str = '呼损';
  483. break;
  484. case 6:
  485. str = '人工处理';
  486. break;
  487. }
  488. return str;
  489. }
  490. // 工单编号
  491. function View(val, row) {
  492. return '<div class="imgs" ><a class="view" onclick= btn_register_details("' + row.F_ID + '") >' + val + '</a></div>';
  493. }
  494. //登记类型
  495. function formatterRegisterType(val, row) {
  496. var formatterRegisterTypeArr = ["", "咨询", "投诉", "求助", "其他"]
  497. return formatterRegisterTypeArr[val]
  498. }
  499. function btn_register_details(id) {
  500. layer.open({
  501. type: 2,
  502. title: '登记详情',
  503. maxmin: true, //开启最大化最小化按钮
  504. area: ['80%', '80%'],
  505. content: '../registrationManagement/registrationList/detail.html?ids=' + id
  506. });
  507. }
  508. function GetCallState(val) {
  509. if(val == '1') {
  510. return '已接通';
  511. } else {
  512. return '未接通';
  513. }
  514. }
  515. //音频
  516. function setCode(val) {
  517. if(val) {
  518. return '<div class="imgs" style="cursor: pointer;">' +
  519. '<img src="../img/vice.png" alt="" onclick= ck(this) item="' + val + '" />' +
  520. '</div>';
  521. } else {
  522. return '';
  523. }
  524. }
  525. //录音
  526. function ck(val) {
  527. var path = $(val).attr("item");
  528. $(".t-shade").addClass("cx");
  529. $(".gjss").removeClass("cx");
  530. $(".xqlb").addClass("cx");
  531. $(".Ly_box").empty();
  532. $('<audio style="width: 100%;"class=" " src="' + path + '" loop="loop" controls="controls" ></audio>').appendTo(".Ly_box");
  533. }
  534. //关闭录音
  535. $(".setwin").click(function () {
  536. $(".t-shade").removeClass("cx");
  537. $('audio')[0].pause();
  538. });
  539. // 获取归属地
  540. function getAreaType() {
  541. $.get(huayi.config.callcenter_url + 'Area/GetAreaList', {
  542. "token": $.cookie("token"),
  543. }, function(result) {
  544. result = $.parseJSON(result);
  545. $.fn.zTree.init($("#TreeDemo"), setting, result.data); //实例化树形图
  546. $.fn.zTree.init($("#TreeDemo1"), setting1, result.data); //实例化树形图
  547. });
  548. }
  549. var setting = {
  550. data: {
  551. key: {
  552. name: "F_AreaName"
  553. },
  554. simpleData: {
  555. enable: true,
  556. idKey: "F_Id",
  557. pIdKey: "F_ParentId",
  558. rootPId: 0
  559. }
  560. },
  561. callback: {
  562. onClick: changeTreeClick
  563. }
  564. }
  565. var setting1 = {
  566. data: {
  567. key: {
  568. name: "F_AreaName"
  569. },
  570. simpleData: {
  571. enable: true,
  572. idKey: "F_Id",
  573. pIdKey: "F_ParentId",
  574. rootPId: 0
  575. }
  576. },
  577. callback: {
  578. onClick: changeTreeClick1
  579. }
  580. }
  581. function changeTreeClick(event, treeId, treeNode) {
  582. var areaParent = treeNode.getPath();
  583. if (areaParent[1]) {
  584. areaParent1 = areaParent[0].F_AreaName
  585. areaParent2 = areaParent[1].F_AreaName
  586. // $('#shengshi').val(areaParent1 + "/" + areaParent2);
  587. $('#typeclass').val(areaParent1 + "/" + areaParent2);
  588. $('.inps3').val(areaParent2);
  589. // $('.khprovince').val(areaParent1);
  590. // $('.khcity').val(areaParent2);
  591. } else {
  592. layer.msg("请选择最下级菜单");
  593. }
  594. $('.addTree').hide();
  595. };
  596. function changeTreeClick1(event, treeId, treeNode) {
  597. var areaParent = treeNode.getPath();
  598. if (areaParent[1]) {
  599. areaParent1 = areaParent[0].F_AreaName
  600. areaParent2 = areaParent[1].F_AreaName
  601. $('#typeclass').val(areaParent1 + "/" + areaParent2);
  602. $('.inps3').val(areaParent2);
  603. } else {
  604. layer.msg("请选择最下级菜单");
  605. }
  606. $('.addTree1').hide();
  607. };
  608. //清空
  609. function Clean() {
  610. // $('#formName').val('');
  611. // $('#formTel').val('');
  612. // $('#formSex').val('');
  613. // $('#formProvince').val('');
  614. // $('#formCity').val('');
  615. // $('#formCounty').val('');
  616. // $('#formAddress').val('');
  617. $("#formRegistrationType input[name='type'][value='1']").prop("checked","checked"); //工单类型
  618. $('#formComplainedUnit').val('');
  619. $('#formRegistrationContent').val('');
  620. $('#formRegistrationRemark').val('');
  621. }
  622. //保存
  623. function saveCustomer() {
  624. if (!$("#khid").val()) {
  625. layer.confirm('请先保存用户档案!', {
  626. btn: ['确定']
  627. });
  628. return;
  629. }
  630. $.ajax({
  631. type: "post",
  632. url: huayi.config.callcenter_url + "RegRecords/Save",
  633. dataType: 'json',
  634. async: true,
  635. beforeSend: function() { //触发ajax请求开始时执行
  636. $('.customerSubmit').attr("disabled", true);
  637. $('.customerSubmit').text('保存中...');
  638. },
  639. data: {
  640. token: $.cookie("token"),
  641. cusid: $("#khid").val(), //档案id
  642. direction: 0, // 0来电,1去电
  643. type: $('#formRegistrationType input[name="type"]:checked').val(), //登记类型
  644. complained: $("#formComplainedUnit").val(), //被投诉单位
  645. content: $("#formRegistrationContent").val(), //登记内容/投诉事项
  646. remark: $("#formRegistrationRemark").val(), //备注
  647. tel: Number,
  648. callid: CallID,
  649. },
  650. success: function (data) {
  651. if (data.state.toLowerCase() == 'success') {
  652. layer.msg("保存成功!");
  653. Clean();
  654. $('.customerSubmit').attr("disabled", false);
  655. $('.customerSubmit').text('新建');
  656. } else {
  657. $('.customerSubmit').attr("disabled", false);
  658. $('.customerSubmit').text('新建');
  659. }
  660. }
  661. });
  662. }
  663. /*
  664. 获取 省 市 县/区
  665. parameter:
  666. pid int
  667. */
  668. function getProvinceCounty(element, pid, text) {
  669. element.empty();
  670. element.append('<option value="">'+ text +'</option>');
  671. $.getJSON(huayi.config.callcenter_url + "RegionCategory/GetCountyList", {
  672. "token": $.cookie("token"),
  673. pid: pid,
  674. }, function (data) {
  675. if (data.state.toLowerCase() == "success") {
  676. var content = data.data;
  677. $(content).each(function (i, n) {
  678. element.append("<option value='" + n.F_RegionId + "'>" + n.F_RegionName + "</option>");
  679. })
  680. }
  681. })
  682. }
  683. $("#customerProvince").on('change',function(){
  684. getProvinceCounty($("#customerCity"), $("#customerProvince").val(), "请选择市");
  685. });
  686. $("#customerCity").on('change',function(){
  687. getProvinceCounty($("#customerCounty"), $("#customerCity").val(), "请选择县/区");
  688. });
  689. // 快捷回复
  690. var quickReplyFloatSign = 1;
  691. $(".quickReplyButton").click(function(){
  692. if (quickReplyFloatSign === 1) {
  693. console.log("if")
  694. $(".quickReplyFloat").show()
  695. quickReplyFloatSign = 0;
  696. quickReplyFloatInitTable()
  697. } else if (quickReplyFloatSign === 0) {
  698. console.log("else")
  699. $(".quickReplyFloat").hide()
  700. quickReplyFloatSign = 1;
  701. }
  702. })
  703. $(".quickReplyFloatTab ul li").click(function () {
  704. $(this).addClass("quickReplyFloatTabActivity").siblings().removeClass("quickReplyFloatTabActivity");
  705. });
  706. function quickReplyFloatInitTable(token, id, keyWord) {
  707. //先销毁表格
  708. $("#quickReplyFloatTable").bootstrapTable('destroy');
  709. //初始化表格,动态从服务器加载数据
  710. $("#quickReplyFloatTable").bootstrapTable({
  711. method: "get", //使用get请求到服务器获取数据
  712. url: huayi.config.callcenter_url + "AccessLog/GetHightFrequencyList", //获取数据的Servlet地址
  713. contentType: 'application/x-www-form-urlencoded',
  714. striped: true, //表格显示条纹
  715. pagination: true, //启动分页
  716. pageSize: 5, //每页显示的记录数
  717. pageNumber: 1, //当前第几页
  718. pageList: [5, 10, 15], //记录数可选列表
  719. search: false, //是否启用查询
  720. showColumns: false, //显示下拉框勾选要显示的列
  721. showRefresh: false, //显示刷新按钮
  722. sidePagination: "server", //表示服务端请求
  723. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  724. //设置为limit可以获取limit, offset, search, sort, order
  725. queryParamsType: "undefined",
  726. queryParams: function queryParams(params) { //设置查询参数
  727. var param = {
  728. page: params.pageNumber,
  729. pagesize: params.pageSize,
  730. token: $.cookie("token"),
  731. pid: "",
  732. keywords: "",
  733. };
  734. return param;
  735. },
  736. onLoadSuccess: function() { //加载成功时执行
  737. //layer.msg("加载成功");
  738. },
  739. onLoadError: function() { //加载失败时执行
  740. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  741. }
  742. });
  743. }
  744. //编号
  745. function setCode(val, row, index) {
  746. return index + 1;
  747. }
  748. function formatterTitle(val, row){
  749. if(val.length > 15){
  750. val = val.substring(0,15) + "...";
  751. }
  752. return '<div onclick="btn_knowledge_base_detail('+ row.F_RepositoryId +')" class="knowledgeBaseDetail">' + val + '</div>'
  753. }
  754. function oper(val, row) {
  755. if(val.length > 20){
  756. val = val.substring(0,20) + "...";
  757. }
  758. return '<div onclick="btn_knowledge_base_detail('+ row.F_RepositoryId +')" class="knowledgeBaseDetail">' + val + '</div>'
  759. }
  760. function formatterKey(val, row) {
  761. if(val.length > 10){
  762. val = val.substring(0,10) + "...";
  763. }
  764. return val;
  765. }
  766. //点击标题 内容查看详情
  767. function btn_knowledge_base_detail(seeid) {
  768. layer.open({
  769. type: 2,
  770. title: '查看知识库',
  771. shadeClose: true, //是否开启点击遮罩关闭
  772. shade: 0.4, //遮罩
  773. maxmin: true, //开启最大化最小化按钮
  774. id: 'LAY_layuipro', //防止重复弹出
  775. moveType: 1, //拖拽类型 默认的拖拽风格正如你所见到的,会有个过度的透明框。但是如果你不喜欢,你可以设定moveType: 1切换到传统的拖拽模式
  776. moveOut: true, //拖拽到窗口外
  777. //resize: true,//是否允许拉伸
  778. area: ['70%', '70%'],
  779. content: '../zhiShiKu/addModel.html?changeGetid=' + seeid + ''
  780. });
  781. }