高新区管委会,以5.0标准版为基准,从双汇项目拷贝

main.js 25KB

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  1. var ws, n = 0,
  2. timer,hidTel,hidCallID,hidActionID,
  3. directType,sendType,mesCont,
  4. eorrorConnect,errorState=false,
  5. makeCallId = "",lockReconnect = false,
  6. obj = {},cls = 0,
  7. lasttime = new Date().getTime(),
  8. reconnecTion,recon,loginOr=false;
  9. //创建scoket连接
  10. function createWebSocket() {
  11. try {
  12. $("#top-search li i").removeClass("active");
  13. Connect();
  14. } catch(e) {
  15. reconnect();
  16. //打印日志
  17. directType="lianjie";
  18. sendType="异常错误"; //JSON.stringify(data)
  19. mesCont=e.message;
  20. debuggerLog();
  21. }
  22. }
  23. setInterval(function() {
  24. $.cookie("token", $.cookie("token"))
  25. }, huayi.config.menuworktime);
  26. //连接
  27. function Connect() {
  28. ws = new WebSocket("ws://" + huayi.config.socket_ip + ":" + huayi.config.socket_port);
  29. ws.onopen = function() {
  30. console.log(new Date() + " " + "建立连接");
  31. //心跳检测重置
  32. heartCheck.reset().start();
  33. cls = 0;
  34. $(".Login").addClass("active");
  35. //自动签入
  36. lasttime = new Date().getTime();
  37. obj.Type = "Login";
  38. obj.AgentType = "0";
  39. Send(); /*2018-05-19zhangshaungnan注释*/
  40. };
  41. //接收到消息的回调方法
  42. ws.onmessage = function(evt) {
  43. //如果获取到消息,心跳检测重置
  44. //拿到任何消息都说明当前连接是正常的
  45. heartCheck.reset().start();
  46. var myDate = new Date();
  47. console.log(myDate + " receive " + evt.data);
  48. var data = JSON.parse(evt.data)[0];
  49. //打印日志
  50. directType="recive";
  51. sendType=data.Type; //JSON.stringify(data)
  52. mesCont=JSON.stringify(data);
  53. debuggerLog()
  54. if(data) {
  55. var rlt = data.Result;
  56. if(rlt == true) {
  57. var type = data.Type;
  58. switch(type.toLowerCase()) {
  59. //case "heart": HeartBack(); break;//心跳
  60. case "login":
  61. LoginBack();
  62. break; //签入
  63. case "logout":
  64. LogoutBack();
  65. break; //签出
  66. case "dropcall":
  67. DropCallBack();
  68. break; //挂断
  69. case "makecall": //MakeCall
  70. MakeCallBack(data);
  71. break; //外呼
  72. case "setstate":
  73. SetState(data);
  74. break; //置忙置闲
  75. //case "saybusy": SayBusyBack(data); break;
  76. //case "sayfree": SayFreeBack(data); break;
  77. case "meeting":
  78. MeetingBack();
  79. break; //多方通话
  80. case "transfer":
  81. TransferBack();
  82. break; //转移
  83. case "hold":
  84. HoldBack();
  85. break; //保持
  86. case "retrieve":
  87. RetrieveBack();
  88. break; //接回
  89. case "incoming":
  90. IncomingBack(data);
  91. break; //来电
  92. case "subscribe":
  93. SubScribeBack();
  94. break; //监测
  95. case "subscribecancel":
  96. SubScribeCancelBack();
  97. break; //停止监测
  98. case "agentstate":
  99. AgentStateBack(data);
  100. break; //坐席状态
  101. case "linestate":
  102. LineStateBack(data);
  103. break; //线路状态
  104. case "motorsetstate":
  105. SayFreeBack();
  106. break; //班长置闲
  107. case "linestateagent":
  108. LineStateAgentBack(data);
  109. break; //线路状态通知
  110. // case "agentstateagent":
  111. // AgentStateAgentBack(data);
  112. // break; //坐席状态通知
  113. case "callid":
  114. CallIDBack(data);
  115. break; //获取callid
  116. case "recordpath":
  117. RecordPathBack(data);
  118. break; //录音返回
  119. }
  120. } else {
  121. if(rlt == false) {
  122. //$(".hwzt").text('操作失败!');
  123. //外呼失败的文字展示
  124. if (data.Type.toLowerCase() == "makecall") {
  125. switch (data.ErrorCode) {
  126. case 1: $(".hwzt").text(' 挂机,请重试!'); break;
  127. case 2: $(".hwzt").text(' FS外呼命令失败,请重试!'); break;
  128. case 3: $(".hwzt").text(' 外呼获取座席失败,请重试!'); break;
  129. case 4: $(".hwzt").text(' 座席置忙禁止座席外呼,请重试!'); break;
  130. case 5: $(".hwzt").text(' 主叫座席分机非空闲或摘机拨号,请重试!'); break;
  131. case 6: $(".hwzt").text(' 为外呼设置座席状态失败,请重试!'); break;
  132. case 7: $(".hwzt").text(' 被叫座席非空闲,请重试!'); break;
  133. case 8: $(".hwzt").text(' 执行分机呼叫失败, 未找到分机通道,请重试!'); break;
  134. case 9: $(".hwzt").text(' 执行分机呼叫失败, 无法绑定分机通道,请重试!'); break;
  135. case 10: $(".hwzt").text(' 禁止分机自呼,请重试!'); break;
  136. case 11: $(".hwzt").text(' 发送分机呼叫Esl命令失败,请重试!'); break;
  137. case 12: $(".hwzt").text(' 目标分机非空闲,请重试!'); break;
  138. case 13: $(".hwzt").text(' 主控通道非空闲,请重试!'); break;
  139. case 14: $(".hwzt").text(' 校验不通过绑定本端逻辑线路失败,请重试!'); break;
  140. case 15: $(".hwzt").text(' 校验不通过本端当前线路忙,请重试!'); break;
  141. case 16: $(".hwzt").text(' 校验不通过对端线路状态忙,请重试!'); break;
  142. case 17: $(".hwzt").text(' 被叫关机,请重试!'); break;
  143. case 18: $(".hwzt").text(' 无效号码,请重试!'); break;
  144. case 19: $(".hwzt").text(' 无人接听,请重试!'); break;
  145. case 20: $(".hwzt").text(' 交换机错误(用户无法接通),请重试!'); break;
  146. case 21: $(".hwzt").text(' 话机外呼执行数据交换操作失败未找到分机通道,请重试!'); break;
  147. case 22: $(".hwzt").text(' 话机外呼执行数据交换操作失败分机通道未绑定任务,请重试!'); break;
  148. case 23: $(".hwzt").text(' 执行设备外呼任务失败无法获取对应线路,请重试!'); break;
  149. }
  150. }
  151. if(data.Type=='AcdConnectNotify'){
  152. $("#top-search li i").removeClass("active");
  153. $(".hwzt").text('Acd未连接');
  154. }
  155. } else {
  156. $(".hwzt").text(rlt);
  157. //layer.confirm(rlt, {
  158. // btn: ['确定']
  159. //});
  160. }
  161. }
  162. }
  163. };
  164. //连接关闭的回调方法
  165. ws.onclose = function(evt) {
  166. // 打印日志
  167. directType="recive";
  168. sendType="close"; //JSON.stringify(data)
  169. mesCont=JSON.stringify(evt);
  170. debuggerLog();
  171. if(cls == 0) {
  172. cls = 1;
  173. $(".hwzt").text('连接关闭!');
  174. $("#top-search li i").removeClass("active");
  175. reconnect();
  176. }
  177. };
  178. //连接发生错误的回调方法
  179. ws.onerror = function(evt) {
  180. // 打印日志
  181. directType="recive";
  182. sendType="连接错误 "; //JSON.stringify(data)
  183. mesCont=JSON.stringify(evt);
  184. debuggerLog();
  185. //产生异常
  186. $(".hwzt").text('连接出现异常!');
  187. console.log(ws);
  188. if(ws == null || ws.readyState != ws.OPEN) {
  189. console.log(new Date() + "开始重连");
  190. reconnect();
  191. }
  192. };
  193. }
  194. //重连
  195. function reconnect() {
  196. if(lockReconnect) return;
  197. lockReconnect = true;
  198. //没连接上会一直重连,设置延迟避免请求过多
  199. setTimeout(function() {
  200. // 打印日志
  201. directType="send";
  202. sendType="重连中 "; //JSON.stringify(data)
  203. mesCont="重连中";
  204. debuggerLog();
  205. console.log(new Date() + " " + "重连中……");
  206. createWebSocket("ws://" + huayi.config.socket_ip + ":" + huayi.config.socket_port);
  207. lockReconnect = false;
  208. }, 2000);
  209. }
  210. function debuggerLog(){
  211. $.post(huayi.config.callcenter_url + 'Log/CallOpt', {
  212. direct: directType,
  213. type: sendType,
  214. cont: mesCont,
  215. "token": $.cookie("token")
  216. }, function(result) {
  217. result = $.parseJSON(result);
  218. if(result.state.toLowerCase() == "warning") {
  219. //layer.msg("创建工单成功");
  220. }
  221. })
  222. }
  223. //异常重连
  224. function errorFun(){
  225. clearInterval(timer);
  226. var errorNum=0
  227. timer = setInterval(function() {
  228. errorNum++;
  229. if (errorNum>2) {
  230. $(".hwzt").text('连接异常!');
  231. }else{
  232. $("#top-search li i").removeClass("active");
  233. $(".Login").addClass("active");
  234. $(".zxzt").removeClass("bl").addClass("br");
  235. $(".fwzt").removeClass("bl").addClass("br");
  236. $(".hwzt").text('');
  237. }
  238. reconnect();
  239. $(".hwzt").text('连接异常!');
  240. }, 15000);
  241. }
  242. noLine();
  243. clearInterval(recon);
  244. recon = setInterval(function () {
  245. if(loginOr){
  246. noLine();
  247. setTimeout(function () {
  248. lineState();
  249. }, 2000);
  250. }
  251. }, 1000*10);
  252. function lineState(){
  253. if (reconnecTion) {
  254. reconnecTion=false;
  255. }else{
  256. directType="send";
  257. sendType="断网 "; //JSON.stringify(data)
  258. mesCont="断网";
  259. debuggerLog();
  260. }
  261. }
  262. function noLine(){
  263. $.ajax({
  264. type: "get",
  265. url: huayi.config.callcenter_url + 'UserAccount/GetNowUser',
  266. async: true,
  267. dataType: 'json',
  268. data: {
  269. "token": $.cookie("token")
  270. },
  271. success: function(data) {
  272. reconnecTion = data.data.user.F_UserCode;
  273. }
  274. });
  275. }
  276. //发送
  277. function Send() {
  278. if(ws.readyState != ws.OPEN) {
  279. if(loginOr){
  280. errorState=true;
  281. $("#top-search li i").removeClass("active");
  282. $(".Login").addClass("active");
  283. $(".zxzt").removeClass("bl").addClass("br");
  284. $(".fwzt").removeClass("bl").addClass("br");
  285. $(".hwzt").text('');
  286. directType="send";
  287. sendType=ws.readyState; //JSON.stringify(data)
  288. mesCont="签入时异常了";
  289. debuggerLog();
  290. $(".hwzt").text('连接异常!');
  291. reconnect();
  292. }else{
  293. errorState=false;
  294. $("#top-search li i").removeClass("active");
  295. $(".Login").addClass("active");
  296. $(".zxzt").removeClass("bl").addClass("br");
  297. $(".fwzt").removeClass("bl").addClass("br");
  298. $(".hwzt").text('');
  299. directType="send";
  300. sendType=ws.readyState; //JSON.stringify(data)
  301. mesCont="异常了";
  302. debuggerLog();
  303. $(".hwzt").text('连接异常!');
  304. reconnect();
  305. }
  306. }
  307. if(ws.readyState == ws.OPEN) {
  308. if (obj.Type) {
  309. directType="send";
  310. sendType=obj.Type;
  311. mesCont=JSON.stringify(obj);
  312. debuggerLog()
  313. }else{
  314. directType="send";
  315. sendType="建立连接";
  316. mesCont=JSON.stringify(obj);
  317. debuggerLog()
  318. }
  319. console.log(new Date() + " send " + JSON.stringify(obj));
  320. ws.send(JSON.stringify(obj));
  321. }
  322. }
  323. //心跳检测
  324. var heartCheck = {
  325. timeout: 25000, //25秒
  326. timeoutObj: null,
  327. serverTimeoutObj: null,
  328. reset: function() {
  329. clearTimeout(this.timeoutObj);
  330. clearTimeout(this.serverTimeoutObj);
  331. return this;
  332. },
  333. start: function() {
  334. var self = this;
  335. this.timeoutObj = setTimeout(function() {
  336. //这里发送一个心跳,后端收到后,返回一个心跳消息,
  337. //onmessage拿到返回的心跳就说明连接正常
  338. obj.Type = "Heart";
  339. Send();
  340. self.serverTimeoutObj = setTimeout(function() { //如果超过一定时间还没重置,说明后端主动断开了
  341. ws.close(); //如果onclose会执行reconnect,我们执行ws.close()就行了.如果直接执行reconnect 会触发onclose导致重连两次
  342. //同步签出状态
  343. $("#top-search li i").removeClass("active");
  344. $(".Login").addClass("active");
  345. $(".zxzt").removeClass("bl").addClass("br");
  346. $(".fwzt").removeClass("bl").addClass("br");
  347. $(".hwzt").text('');
  348. //打印日志
  349. directType="heart";
  350. sendType="心跳"; //JSON.stringify(data)
  351. mesCont="未收到";
  352. debuggerLog();
  353. if(cls == 0) {
  354. cls = 1;
  355. reconnect();
  356. }
  357. }, self.timeout)
  358. }, this.timeout)
  359. }
  360. }
  361. //签入
  362. function LoginBack() {
  363. $("#top-search li i").removeClass("active");
  364. $(".Logout").addClass("active");
  365. $(".SayBusy").addClass("active");
  366. $(".MakeCall").addClass("active");
  367. $(".zxzt").removeClass("br").addClass("bl");
  368. $(".fwzt").removeClass("br").addClass("bl");
  369. $(".hwzt").text('空闲');
  370. }
  371. //签出
  372. function LogoutBack() {
  373. $("#top-search li i").removeClass("active");
  374. $(".Login").addClass("active");
  375. $(".zxzt").removeClass("bl").addClass("br");
  376. $(".fwzt").removeClass("bl").addClass("br");
  377. $(".hwzt").text('');
  378. }
  379. //来电
  380. function IncomingBack(data) {
  381. if(data.CallID!=0){
  382. var p = '<a href="javascript:;" class="active J_menuTab" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID=' + data.CallID + '">来电弹屏' + data.Number + ' <i class="fa fa-times-circle close_call"></i></a>';
  383. $(".J_menuTab").removeClass("active");
  384. var nif = '<iframe class="J_iframe J_iframeNew" name="iframe'+ data.CallID +'" width="100%" height="100%" src="./callScreen/callScreen.html?Number=' + data.Number + '&CallID=' + data.CallID + '&ActionID=' + data.ActionID + '" frameborder="0" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID=' + data.CallID + '" seamless></iframe>';
  385. $(".J_mainContent").find("iframe.J_iframe").hide().parents(".J_mainContent").append(nif);
  386. $(".J_menuTabs .page-tabs-content").append(p);
  387. hidTel=data.Number;
  388. hidCallID=data.CallID;
  389. hidActionID=data.ActionID;
  390. }else{
  391. var timestamp = Date.parse(new Date());
  392. var p = '<a href="javascript:;" class="active J_menuTab" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID='+timestamp+'">来电弹屏' + data.Number + ' <i class="fa fa-times-circle close_call"></i></a>';
  393. $(".J_menuTab").removeClass("active");
  394. var nif = '<iframe class="J_iframe J_iframeNew" name="iframe'+timestamp+'" width="100%" height="100%" src="./callScreen/callScreen.html?Number=' + data.Number + '&CallID='+timestamp+'" frameborder="0" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID='+timestamp+'" seamless></iframe>';
  395. $(".J_mainContent").find("iframe.J_iframe").hide().parents(".J_mainContent").append(nif);
  396. $(".J_menuTabs .page-tabs-content").append(p);
  397. hidTel=data.Number;
  398. hidCallID=timestamp;
  399. }
  400. }
  401. //***************************************************
  402. function CallIDBack(data) {
  403. //$(".hidCallID").val(data.CurrID);
  404. }
  405. //挂断
  406. function DropCallBack() {
  407. $("#top-search li i").removeClass("active");
  408. $(".Logout").addClass("active");
  409. $(".SayBusy").addClass("active");
  410. $(".MakeCall").addClass("active");
  411. var obj = $("iframe:visible")
  412. // if (obj.attr("data-id") == './callScreen/callScreen.html?tel=' + hidTel + '&CallID=' + hidCallID + '') {
  413. // window.frames[obj.attr("name")].$(".td-call").hide();
  414. // window.frames['iframe'+ hidCallID +''].$(".td-call").hide();
  415. // }
  416. if(window.frames['iframe'+ hidCallID +'']){
  417. window.frames['iframe'+ hidCallID +''].$(".td-call").hide();
  418. }
  419. if ($("#isml").val() === "1") {
  420. $(".SayBusy").removeClass("active");
  421. $(".SayFree").addClass("active");
  422. $(".zxzt").removeClass("bl").addClass("br");
  423. $(".hwzt").text('置忙');
  424. }
  425. }
  426. //线路状态通知
  427. function LineStateAgentBack(data) {
  428. var objiframe = $("iframe:visible")
  429. //0分机不可用,1空闲,2摘机等待拨号,3正在拨号,4呼出振铃,5来电振铃,6通话中,7播放忙音中,8移除IP分机,9通话保持中
  430. if(data.State == '0') {
  431. $(".hwzt").text('分机不可用'); //左下角状态显示
  432. //$(".fwzt").removeClass("br").removeClass("bl");
  433. $(".fwzt").removeClass("bl").addClass("br");//20180509 by fanlongfei 增加话机状态灯
  434. $(".zxzt").removeClass("bl").addClass("br");//20180509 by fanlongfei 增加坐席状态灯
  435. }
  436. if(data.State == '1') {
  437. // var isml=0;
  438. if($("#isml").val()==1){
  439. // isml=1;
  440. $(".hwzt").text('置忙'); //左下角状态显示
  441. $(".zxzt").removeClass("bl").addClass("br");
  442. }
  443. else{
  444. $(".hwzt").text('空闲'); //左下角状态显示
  445. $(".zxzt").removeClass("br").addClass("bl");
  446. }
  447. $(".fwzt").removeClass("br").addClass("bl");
  448. // $(".zxzt").removeClass("br").addClass("bl");//20180509 by fanlongfei 增加坐席状态灯
  449. if(window.frames['iframe'+ hidCallID +'']){
  450. window.frames['iframe'+ hidCallID +''].clearInter();
  451. }
  452. if (hidTel && hidCallID) {
  453. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateGJ', {
  454. callid: hidTel,
  455. "token": $.cookie("token")
  456. }, function (result) {
  457. result = JSON.parse(result);
  458. if (result.state.toLowerCase() == "success") { }
  459. })
  460. }
  461. $("#top-search li i").removeClass("active");
  462. $(".Logout").addClass("active");
  463. if($("#isml").val()==0){
  464. $(".SayBusy").addClass("active");
  465. }
  466. else{
  467. $(".SayFree").addClass("active");
  468. }
  469. $(".MakeCall").addClass("active");
  470. if(window.frames['iframe'+ hidCallID +'']){
  471. window.frames['iframe'+ hidCallID +''].$(".td-call").hide();
  472. }
  473. }
  474. if(data.State == '2') {
  475. $(".hwzt").text('摘机等待拨号'); //左下角状态显示
  476. }
  477. if(data.State == '3') {
  478. $(".hwzt").text('正在拨号'); //左下角状态显示
  479. }
  480. if(data.State == '4') {
  481. $(".hwzt").text('呼出振铃'); //左下角状态显示
  482. }
  483. if(data.State == '5') {
  484. $(".hwzt").text('来电振铃'); //左下角状态显示
  485. //$(".fwzt").removeClass("bl").addClass("br");
  486. $(".fwzt").removeClass("br").addClass("bl");//20180509 by fanlongfei 增加话机状态灯
  487. $(".zxzt").removeClass("bl").addClass("br");//20180509 by fanlongfei 增加坐席状态灯
  488. if (hidTel && hidCallID) {
  489. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateZL', {
  490. callid: hidCallID,
  491. "token": $.cookie("token")
  492. }, function (result) {
  493. result = JSON.parse(result);
  494. if (result.state.toLowerCase() == "success") { }
  495. })
  496. }
  497. }
  498. if(data.State == '6') {
  499. $(".hwzt").text('通话中'); //左下角状态显示
  500. $(".fwzt").removeClass("bl").addClass("br");
  501. $(".zxzt").removeClass("bl").addClass("br");//20180509 by fanlongfei 增加坐席状态灯
  502. if(hidTel && hidCallID) {
  503. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateZJ', {
  504. callid: hidCallID,
  505. "token": $.cookie("token")
  506. }, function(result) {
  507. result = JSON.parse(result);
  508. if(result.state.toLowerCase() == "success") {}
  509. })
  510. }
  511. $("#top-search li i").removeClass("active");
  512. $(".DropCall").addClass("active");
  513. $(".Hold").addClass("active");
  514. $(".Transfer").addClass("active");
  515. $(".Meeting").addClass("active");
  516. if(data.CallDirection=="in"){
  517. // window.frames['iframe'+ hidCallID +''].window.onload = function(){
  518. // var callingFun = window.frames['iframe'+ hidCallID +''].window.calling;
  519. // callingFun();
  520. // }
  521. // if (objiframe.attr("data-id") == './callScreen/callScreen.html?tel=' + hidTel + '&CallID=' + hidCallID + '') {
  522. setTimeout (window.frames['iframe'+ hidCallID +''].calling(),500);/*2018-05-19 zhangshuangnan 修改 ps: 因软电话设置为 自动应答 通话时间不计时问题*/
  523. // }
  524. }
  525. }
  526. if(data.State == '7') {
  527. $(".hwzt").text('播放忙音中'); //左下角状态显示
  528. }
  529. if(data.State == '8') {
  530. $(".hwzt").text('移除IP分机'); //左下角状态显示
  531. }
  532. if(data.State == '9') {
  533. $(".hwzt").text('通话保持中'); //左下角状态显示
  534. }
  535. }
  536. function toDub(i) {
  537. return i < 10 ? "0" + i : "" + i;
  538. }
  539. //外呼
  540. function MakeCallBack(data) {
  541. var makeCallPhone = $.cookie("makeCallPhone");
  542. $("#top-search li i").removeClass("active");
  543. $(".DropCall").addClass("active");
  544. //外呼弹屏
  545. if(data.CallID!=0){
  546. var p = '<a href="javascript:;" class="active J_menuTab" data-id="./callScreen/callScreen.html?tel=' + makeCallPhone + '&CallID=' + makeCallId + '">外呼弹屏' + makeCallPhone + ' <i class="fa fa-times-circle close_call"></i></a>';
  547. $(".J_menuTab").removeClass("active");
  548. var nif = '<iframe class="J_iframe J_iframeNew" name="iframe'+ makeCallId +'" width="100%" height="100%" src="./callScreen/callScreen.html?Number=' + makeCallPhone + '&CallID=' + makeCallId + '&ActionID=' + data.ActionID + '" frameborder="0" data-id="./callScreen/callScreen.html?tel=' + makeCallPhone + '&CallID=' + makeCallId + '" seamless></iframe>';
  549. $(".J_mainContent").find("iframe.J_iframe").hide().parents(".J_mainContent").append(nif);
  550. $(".J_menuTabs .page-tabs-content").append(p);
  551. hidTel=makeCallPhone;
  552. hidCallID=makeCallId;
  553. hidActionID=data.ActionID;
  554. }else{
  555. var timestamp = Date.parse(new Date());
  556. var p = '<a href="javascript:;" class="active J_menuTab" data-id="./callScreen/callScreen.html?tel=' + makeCallPhone + '&CallID='+timestamp+'">外呼弹屏' + makeCallPhone + ' <i class="fa fa-times-circle close_call"></i></a>';
  557. $(".J_menuTab").removeClass("active");
  558. var nif = '<iframe class="J_iframe J_iframeNew" name="iframe'+timestamp+'" width="100%" height="100%" src="./callScreen/callScreen.html?Number=' + makeCallPhone + '&CallID='+timestamp+'" frameborder="0" data-id="./callScreen/callScreen.html?tel=' + makeCallPhone + '&CallID='+timestamp+'" seamless></iframe>';
  559. $(".J_mainContent").find("iframe.J_iframe").hide().parents(".J_mainContent").append(nif);
  560. $(".J_menuTabs .page-tabs-content").append(p);
  561. hidTel=makeCallPhone;
  562. hidCallID=timestamp;
  563. }
  564. window.frames['iframe'+ hidCallID +''].window.onload = function(){
  565. var callingFun = window.frames['iframe'+ hidCallID +''].window.calling;
  566. callingFun();
  567. }
  568. // setTimeout (window.frames['iframe'+ hidCallID +''].calling(),500);
  569. // window.frames[obj.attr("name")].calling();
  570. }
  571. //置忙置闲
  572. function SetState(obj) {
  573. if(obj.State == '5') {
  574. $(".SayBusy").removeClass("active");
  575. $(".SayFree").addClass("active");
  576. $(".zxzt").removeClass("bl").addClass("br");
  577. $(".hwzt").text('置忙');
  578. $("#isml").val(1)
  579. }
  580. if(obj.State == '2') {
  581. $(".SayBusy").addClass("active");
  582. $(".SayFree").removeClass("active");
  583. $(".zxzt").removeClass("br").addClass("bl");
  584. $(".hwzt").text('空闲');
  585. $("#isml").val(0)
  586. }
  587. }
  588. //置忙
  589. function SayBusyBack() {
  590. $(".SayBusy").removeClass("active");
  591. $(".SayFree").addClass("active");
  592. $("#isml").val(1)
  593. }
  594. //坐席班长置闲
  595. function SayFreeBack() {
  596. $(".SayBusy").addClass("active");
  597. $(".SayFree").removeClass("active");
  598. $(".zxzt").removeClass("br").addClass("bl"); // 2018/05/09 by fanlongfei 增加坐席状态指示
  599. $(".hwzt").text('空闲');// 2018/05/09 by fanlongfei 增加坐席状态指示
  600. $("#isml").val(0)
  601. }
  602. //多方通话
  603. function MeetingBack() {
  604. }
  605. //转移
  606. function TransferBack() {
  607. $("#top-search li i").removeClass("active");
  608. $(".Logout").addClass("active");
  609. $(".SayBusy").addClass("active");
  610. $(".MakeCall").addClass("active");
  611. }
  612. //保持
  613. function HoldBack() {
  614. $(".Hold").removeClass("active");
  615. $(".Retrieve").addClass("active");
  616. }
  617. //接回
  618. function RetrieveBack() {
  619. $(".Hold").addClass("active");
  620. $(".Retrieve").removeClass("active");
  621. }
  622. //监测
  623. function SubScribeBack() {
  624. $('#content-main .J_iframeNew').each(function(i,n){
  625. if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
  626. window.frames[$(this).attr("name")].Start();
  627. }
  628. })/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
  629. }
  630. //取消监测
  631. function SubScribeCancelBack() {
  632. // var obj = $("iframe:visible")
  633. // if(obj.attr("data-id") == "./TelCall/SeatMonitor.html") {
  634. // window.frames[obj.attr("name")].();
  635. // }
  636. $('#content-main .J_iframeNew').each(function(i,n){
  637. if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
  638. window.frames[$(this).attr("name")].Stop();
  639. }
  640. })/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
  641. }
  642. //班长监测返回状态
  643. //坐席状态
  644. function AgentStateBack(data) {
  645. $('#content-main .J_iframeNew').each(function(i,n){
  646. if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
  647. window.frames[$(this).attr("name")].UpdateAgentState(data.AgentID, data.State);
  648. }
  649. })/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
  650. }
  651. //线路状态
  652. function LineStateBack(data) {
  653. $('#content-main .J_iframeNew').each(function(i,n){
  654. if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
  655. window.frames[$(this).attr("name")].UpdateLineState(data.AgentID, data.State);
  656. }
  657. })/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
  658. }
  659. //录音返回
  660. function RecordPathBack(data) {
  661. $(".hidCallID").val(data.CallID);
  662. //if ($(".hidTel").val() && $(".hidCallID").val()) {
  663. // $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateLY', { callid: $(".hidCallID").val(),path:data.RecPath, "token": $.cookie("token") }, function (result) {
  664. // result = JSON.parse(result);
  665. // if (result.state.toLowerCase() == "success") {
  666. // }
  667. // })
  668. //}
  669. // 外呼返回CallId
  670. makeCallId = data.CallID;
  671. if(hidTel) {
  672. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateLY', {
  673. callid: data.CallID,
  674. path: data.RecPath,
  675. "token": $.cookie("token")
  676. }, function(result) {
  677. result = JSON.parse(result);
  678. if(result.state.toLowerCase() == "success") {}
  679. })
  680. }
  681. }
  682. //获取当前的日期时间 格式“yyyy-MM-dd HH:mm:ss”
  683. function getNowFormatDate() {
  684. var date = new Date();
  685. var seperator1 = "-";
  686. var seperator2 = ":";
  687. var month = date.getMonth() + 1;
  688. var strDate = date.getDate();
  689. if(month >= 1 && month <= 9) {
  690. month = "0" + month;
  691. }
  692. if(strDate >= 0 && strDate <= 9) {
  693. strDate = "0" + strDate;
  694. }
  695. var currentdate = date.getFullYear() + seperator1 + month + seperator1 + strDate +
  696. " " + date.getHours() + seperator2 + date.getMinutes() +
  697. seperator2 + date.getSeconds();
  698. return currentdate;
  699. }