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<template>
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- <div class="app-container dic_setup">
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- <el-tabs v-model="activeName" @tab-click="handleClick">
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- <el-tab-pane label="表格分析" name="first">
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- <el-alert :closable="false" title="通话时长统计列表" type="success" />
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- <div class="filter-container">
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- <el-date-picker
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- v-model="searchDate"
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- :picker-options="pickerOptions"
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- :clearable="clearable"
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- class="filter-item"
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- type="datetimerange"
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- format="yyyy-MM-dd HH:mm:ss"
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- value-format="yyyy-MM-dd HH:mm:ss"
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- align="left"
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- unlink-panels
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- range-separator="至"
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- start-placeholder="开始日期"
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- end-placeholder="结束日期"
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- @change="changeOne"/>
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- <el-button
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- type="primary"
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- class="filter-item"
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- icon="el-icon-search"
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- @click="btn_search"
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- >搜索</el-button
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- >
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- <el-button :loading="downloadLoading" class="filter-item" type="primary" icon="el-icon-upload2" @click="handleDownload">导出</el-button>
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- </div>
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- <el-table
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- v-loading="loadingL"
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- :data="dicLLists"
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- border
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- stripe
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- highlight-current-row
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- >
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- <el-table-column
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- type="index"
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- label="编号"
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- align="center"
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- fixed
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- width="60"
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- />
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- <el-table-column
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- prop="seatAgentName"
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- label="坐席名称"
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- align="center"
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- min-width="90"
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- />
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- <el-table-column
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- prop="callInNumber"
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- label="呼入次数"
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- align="center"
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- min-width="50"
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- />
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- <el-table-column
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- label="呼入时长"
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- align="center"
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- min-width="60"
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- >
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- <template slot-scope="scope">
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- {{ scope.row.callIngPeriodTalking }}
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- </template>
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- </el-table-column>
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- <el-table-column
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- prop="callIngUnAnswerNumber"
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- label="呼入未接通次数"
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- align="center"
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- min-width="70"
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- />
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- <el-table-column
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- prop="callOuterNumber"
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- label="呼出次数"
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- align="center"
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- min-width="60"
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- />
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- <el-table-column
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- prop="callOuterPeriodTalking"
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- label="呼出时长"
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- align="center"
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- min-width="70"
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- />
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- <el-table-column
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- prop="callOuterUnAnswerNumber"
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- label="呼出未接通次数"
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- align="center"
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- min-width="70"
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- />
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- <el-table-column
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- prop="periodAlertingTotalTimes"
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- label="超时接听次数"
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- align="center"
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- min-width="70"
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- />
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- <el-table-column
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- prop="connectedTotalTimes"
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- label="接通总次数"
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- align="center"
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- min-width="70"
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- />
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- <el-table-column
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- prop="periodTimeConnected"
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- label="通话总时长"
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- align="center"
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- min-width="70"
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- />
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- <el-table-column
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- prop="periodTalkAverage"
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- label="平均通话时长"
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- align="center"
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- min-width=""
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- />
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- </el-table>
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- <!-- <pagination
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+ <div class="app-container dic_setup">
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+ <el-tabs v-model="activeName" @tab-click="handleClick">
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+ <el-tab-pane label="表格分析" name="first">
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+ <el-alert :closable="false" title="通话时长统计列表" type="success" />
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+ <div class="filter-container">
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+ <el-date-picker v-model="searchDate" :picker-options="pickerOptions" :clearable="clearable"
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+ class="filter-item" type="datetimerange" format="yyyy-MM-dd HH:mm:ss"
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+ value-format="yyyy-MM-dd HH:mm:ss" align="left" unlink-panels range-separator="至"
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+ start-placeholder="开始日期" end-placeholder="结束日期" @change="changeOne" />
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+ <el-col :span="3">
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+ <label style="font-size: 12px">超时秒次:</label>
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+ <el-input v-model="timeout" size="mini" class="filter_name" placeholder="请输入超时秒数" />
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+ </el-col>
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+ <el-button type="primary" class="filter-item" icon="el-icon-search" @click="btn_search">搜索
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+ </el-button>
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+ <el-button :loading="downloadLoading" class="filter-item" type="primary" icon="el-icon-upload2"
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+ @click="handleDownload">导出</el-button>
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+ </div>
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+ <el-table v-loading="loadingL" :data="dicLLists" border stripe highlight-current-row>
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+ <el-table-column type="index" label="编号" align="center" fixed width="60" />
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+ <el-table-column prop="seatAgentName" label="坐席名称" align="center" min-width="90" />
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+ <el-table-column prop="callInNumber" label="呼入次数" align="center" min-width="50" />
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+ <el-table-column label="呼入时长" align="center" min-width="60">
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+ <template slot-scope="scope">
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+ {{ scope.row.callIngPeriodTalking }}
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+ </template>
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+ </el-table-column>
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+ <el-table-column prop="callIngUnAnswerNumber" label="呼入未接通次数" align="center" min-width="70" />
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+ <el-table-column prop="callOuterNumber" label="呼出次数" align="center" min-width="60" />
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+ <el-table-column prop="callOuterPeriodTalking" label="呼出时长" align="center" min-width="70" />
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+ <el-table-column prop="callOuterUnAnswerNumber" label="呼出未接通次数" align="center" min-width="70" />
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+ <el-table-column prop="periodAlertingTotalTimes" label="超时接听次数" align="center" min-width="70" />
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+ <el-table-column prop="connectedTotalTimes" label="接通总次数" align="center" min-width="70" />
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+ <el-table-column prop="periodTimeConnected" label="通话总时长" align="center" min-width="70" />
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+ <el-table-column prop="periodTalkAverage" label="平均通话时长" align="center" min-width="" />
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+ </el-table>
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+ <!-- <pagination
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v-show="pageParams.total > 0"
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:total="pageParams.total"
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:pageindex.sync="pageParams.pageindex"
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@@ -119,378 +43,385 @@
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class="pagination"
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@pagination="getListL"
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/> -->
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- </el-tab-pane>
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+ </el-tab-pane>
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- <el-tab-pane label="图形分析" name="second">
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- <el-alert :closable="false" title="通话时长统计图表" type="success" />
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- <div class="filter-container">
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- <el-date-picker
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- v-model="searchDate2"
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- :picker-options="pickerOptions"
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- :clearable="clearable"
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- class="filter-item"
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- type="datetimerange"
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- format="yyyy-MM-dd HH:mm:ss"
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- value-format="yyyy-MM-dd HH:mm:ss"
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- align="left"
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- unlink-panels
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- range-separator="至"
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- start-placeholder="开始日期"
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- end-placeholder="结束日期"/>
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- <el-button
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- type="primary"
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- class="filter-item"
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- icon="el-icon-search"
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- @click="btn_search2"
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- >搜索</el-button
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- >
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+ <el-tab-pane label="图形分析" name="second">
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+ <el-alert :closable="false" title="通话时长统计图表" type="success" />
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+ <div class="filter-container">
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+ <el-date-picker v-model="searchDate2" :picker-options="pickerOptions" :clearable="clearable"
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+ class="filter-item" type="datetimerange" format="yyyy-MM-dd HH:mm:ss"
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+ value-format="yyyy-MM-dd HH:mm:ss" align="left" unlink-panels range-separator="至"
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+ start-placeholder="开始日期" end-placeholder="结束日期" />
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+ <el-button type="primary" class="filter-item" icon="el-icon-search" @click="btn_search2">搜索
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+ </el-button>
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- </div>
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- <div ref="pieChart" class="chart" style="height:500px;width:1200px;margin:0 auto"/>
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+ </div>
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+ <div ref="pieChart" class="chart" style="height:500px;width:1200px;margin:0 auto" />
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- </el-tab-pane>
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+ </el-tab-pane>
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- </el-tabs></div>
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+ </el-tabs>
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+ </div>
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</template>
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<script>
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-import {
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- getagentSeatTrafficTimeList,
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- agentSeatTrafficTotalGraphicsList
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-} from '@/api/reportFormManagement/reportFormManagement'
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-import { timestampToTime, pickerOptions, getNowDateTime, getPreDate } from '@/utils'
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-import { formatterContent } from '@/utils/index'
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-import echarts from 'echarts'
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-require('echarts/theme/macarons') // echarts theme
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-import Pagination from '@/components/Pagination' // 对el-pagination 二次封装
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-export default {
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- name: 'Message',
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- data() {
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- return {
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- activeName: 'first', // tab切换默认报表分析
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- clearable: false,
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- pickerOptions,
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- option: {
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- tooltip: {
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- trigger: 'axis',
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- axisPointer: { // 坐标轴指示器,坐标轴触发有效
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- type: 'shadow' // 默认为直线,可选为:'line' | 'shadow'
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- }
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- },
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- legend: {
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- data: ['呼入次数', '呼入时长', '呼入未接通次数', '呼出次数', '呼出时长', '呼出未接通次数', '振铃时长', '接通总次数', '通话总时长', '平均通话时长']
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- },
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- // toolbox: {
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- // show: true,
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- // orient: 'vertical',
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- // x: 'right',
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- // y: 'center',
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- // feature: {
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- // mark: { show: true },
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- // dataView: { show: true, readOnly: false },
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- // magicType: { show: true, type: ['line', 'bar', 'stack', 'tiled'] },
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- // restore: { show: true },
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- // saveAsImage: { show: true }
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- // }
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- // },
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- calculable: true,
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- xAxis: [
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- {
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- type: 'category',
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- axisLabel: {
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- interval: 0,
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- rotate: 40
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- },
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- data: []
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- }
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- ],
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- yAxis: [
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- {
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- type: 'value'
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- }
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- ],
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- series: [
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- {
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- name: '呼入次数',
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- type: 'bar',
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- data: []
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- },
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- {
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- name: '呼入时长',
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- type: 'bar',
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- data: []
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- },
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- {
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- name: '呼入未接通次数',
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- type: 'bar',
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- data: []
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- },
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- {
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- name: '呼出次数',
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- type: 'bar',
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- data: []
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- },
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- {
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- name: '呼出时长',
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- type: 'bar',
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- data: []
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- },
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- {
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- name: '呼出未接通次数',
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- type: 'bar',
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- data: []
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- },
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- {
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- name: '振铃时长',
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- type: 'bar',
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- data: []
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- },
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- {
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|
249
|
|
- name: '接通总次数',
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|
250
|
|
- type: 'bar',
|
|
251
|
|
- data: []
|
|
252
|
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- },
|
|
253
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- {
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254
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|
- name: '通话总时长',
|
|
255
|
|
- type: 'bar',
|
|
256
|
|
- data: []
|
|
257
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- },
|
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258
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|
- {
|
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259
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- name: '平均通话时长',
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|
260
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|
- type: 'bar',
|
|
261
|
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- data: []
|
|
262
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|
- }
|
|
263
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|
- ]
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264
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- },
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265
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- searchDate: [getPreDate(), getNowDateTime()],
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266
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- searchDate2: [getPreDate(), getNowDateTime()],
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267
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- downloadLoading: false,
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268
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- autoWidth: true,
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269
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- bookType: 'xlsx',
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270
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- loadingL: false,
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271
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- loadingR: false,
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272
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- dicLLists: [],
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273
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- dicRLists: [],
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274
|
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- currentMonth: '' // 当前月份
|
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275
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- // pageParams: {
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276
|
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- // pageindex: 1, // 当前第几页
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277
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- // pagesize: Number(this.$store.getters.serverConfig.PAGESIZE), // 每页几条数据
|
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278
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- // total: 0 // 总共多少数据
|
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279
|
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- // }
|
|
|
68
|
+ import {
|
|
|
69
|
+ getagentSeatTrafficTimeList,
|
|
|
70
|
+ agentSeatTrafficTotalGraphicsList
|
|
|
71
|
+ } from '@/api/reportFormManagement/reportFormManagement'
|
|
|
72
|
+ import {
|
|
|
73
|
+ timestampToTime,
|
|
|
74
|
+ pickerOptions,
|
|
|
75
|
+ getNowDateTime,
|
|
|
76
|
+ getPreDate
|
|
|
77
|
+ } from '@/utils'
|
|
|
78
|
+ import {
|
|
|
79
|
+ formatterContent
|
|
|
80
|
+ } from '@/utils/index'
|
|
|
81
|
+ import echarts from 'echarts'
|
|
|
82
|
+ require('echarts/theme/macarons') // echarts theme
|
|
|
83
|
+ import Pagination from '@/components/Pagination' // 对el-pagination 二次封装
|
|
|
84
|
+ export default {
|
|
|
85
|
+ name: 'Message',
|
|
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86
|
+ data() {
|
|
|
87
|
+ return {
|
|
|
88
|
+ timeout: '',
|
|
|
89
|
+ activeName: 'first', // tab切换默认报表分析
|
|
|
90
|
+ clearable: false,
|
|
|
91
|
+ pickerOptions,
|
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|
92
|
+ option: {
|
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93
|
+ tooltip: {
|
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|
94
|
+ trigger: 'axis',
|
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|
95
|
+ axisPointer: { // 坐标轴指示器,坐标轴触发有效
|
|
|
96
|
+ type: 'shadow' // 默认为直线,可选为:'line' | 'shadow'
|
|
|
97
|
+ }
|
|
|
98
|
+ },
|
|
|
99
|
+ legend: {
|
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|
100
|
+ data: ['呼入次数', '呼入时长', '呼入未接通次数', '呼出次数', '呼出时长', '呼出未接通次数', '振铃时长', '接通总次数', '通话总时长', '平均通话时长']
|
|
|
101
|
+ },
|
|
|
102
|
+ // toolbox: {
|
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103
|
+ // show: true,
|
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104
|
+ // orient: 'vertical',
|
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|
105
|
+ // x: 'right',
|
|
|
106
|
+ // y: 'center',
|
|
|
107
|
+ // feature: {
|
|
|
108
|
+ // mark: { show: true },
|
|
|
109
|
+ // dataView: { show: true, readOnly: false },
|
|
|
110
|
+ // magicType: { show: true, type: ['line', 'bar', 'stack', 'tiled'] },
|
|
|
111
|
+ // restore: { show: true },
|
|
|
112
|
+ // saveAsImage: { show: true }
|
|
|
113
|
+ // }
|
|
|
114
|
+ // },
|
|
|
115
|
+ calculable: true,
|
|
|
116
|
+ xAxis: [{
|
|
|
117
|
+ type: 'category',
|
|
|
118
|
+ axisLabel: {
|
|
|
119
|
+ interval: 0,
|
|
|
120
|
+ rotate: 40
|
|
|
121
|
+ },
|
|
|
122
|
+ data: []
|
|
|
123
|
+ }],
|
|
|
124
|
+ yAxis: [{
|
|
|
125
|
+ type: 'value'
|
|
|
126
|
+ }],
|
|
|
127
|
+ series: [{
|
|
|
128
|
+ name: '呼入次数',
|
|
|
129
|
+ type: 'bar',
|
|
|
130
|
+ data: []
|
|
|
131
|
+ },
|
|
|
132
|
+ {
|
|
|
133
|
+ name: '呼入时长',
|
|
|
134
|
+ type: 'bar',
|
|
|
135
|
+ data: []
|
|
|
136
|
+ },
|
|
|
137
|
+ {
|
|
|
138
|
+ name: '呼入未接通次数',
|
|
|
139
|
+ type: 'bar',
|
|
|
140
|
+ data: []
|
|
|
141
|
+ },
|
|
|
142
|
+ {
|
|
|
143
|
+ name: '呼出次数',
|
|
|
144
|
+ type: 'bar',
|
|
|
145
|
+ data: []
|
|
|
146
|
+ },
|
|
|
147
|
+ {
|
|
|
148
|
+ name: '呼出时长',
|
|
|
149
|
+ type: 'bar',
|
|
|
150
|
+ data: []
|
|
|
151
|
+ },
|
|
|
152
|
+ {
|
|
|
153
|
+ name: '呼出未接通次数',
|
|
|
154
|
+ type: 'bar',
|
|
|
155
|
+ data: []
|
|
|
156
|
+ },
|
|
|
157
|
+ {
|
|
|
158
|
+ name: '振铃时长',
|
|
|
159
|
+ type: 'bar',
|
|
|
160
|
+ data: []
|
|
|
161
|
+ },
|
|
|
162
|
+ {
|
|
|
163
|
+ name: '接通总次数',
|
|
|
164
|
+ type: 'bar',
|
|
|
165
|
+ data: []
|
|
|
166
|
+ },
|
|
|
167
|
+ {
|
|
|
168
|
+ name: '通话总时长',
|
|
|
169
|
+ type: 'bar',
|
|
|
170
|
+ data: []
|
|
|
171
|
+ },
|
|
|
172
|
+ {
|
|
|
173
|
+ name: '平均通话时长',
|
|
|
174
|
+ type: 'bar',
|
|
|
175
|
+ data: []
|
|
|
176
|
+ }
|
|
|
177
|
+ ]
|
|
|
178
|
+ },
|
|
|
179
|
+ searchDate: [getPreDate(), getNowDateTime()],
|
|
|
180
|
+ searchDate2: [getPreDate(), getNowDateTime()],
|
|
|
181
|
+ downloadLoading: false,
|
|
|
182
|
+ autoWidth: true,
|
|
|
183
|
+ bookType: 'xlsx',
|
|
|
184
|
+ loadingL: false,
|
|
|
185
|
+ loadingR: false,
|
|
|
186
|
+ dicLLists: [],
|
|
|
187
|
+ dicRLists: [],
|
|
|
188
|
+ currentMonth: '' // 当前月份
|
|
|
189
|
+ // pageParams: {
|
|
|
190
|
+ // pageindex: 1, // 当前第几页
|
|
|
191
|
+ // pagesize: Number(this.$store.getters.serverConfig.PAGESIZE), // 每页几条数据
|
|
|
192
|
+ // total: 0 // 总共多少数据
|
|
|
193
|
+ // }
|
|
280
|
194
|
|
|
281
|
|
- }
|
|
282
|
|
- },
|
|
283
|
|
- created() {
|
|
284
|
|
- this.getListR()
|
|
285
|
|
- this.getListL().then(() => {})
|
|
286
|
|
- document.onkeyup = (e) => {
|
|
287
|
|
- if (e.keyCode === 13) {
|
|
288
|
|
- this.getListL()
|
|
289
|
|
- }
|
|
290
|
|
- }
|
|
291
|
|
- },
|
|
292
|
|
- mounted() {
|
|
293
|
|
- this.initChart()
|
|
294
|
|
- if (this.autoResize) {
|
|
295
|
|
- this.__resizeHandler = debounce(() => {
|
|
296
|
|
- if (this.chart) {
|
|
297
|
|
- this.chart.resize()
|
|
298
|
|
- }
|
|
299
|
|
- }, 100)
|
|
300
|
|
- window.addEventListener('resize', this.__resizeHandler)
|
|
301
|
|
- }
|
|
302
|
|
- },
|
|
303
|
|
- beforeDestroy() {
|
|
304
|
|
- if (!this.chart) {
|
|
305
|
|
- return
|
|
306
|
|
- }
|
|
307
|
|
- if (!this.chart2) {
|
|
308
|
|
- return
|
|
309
|
|
- }
|
|
310
|
|
- if (this.autoResize) {
|
|
311
|
|
- window.removeEventListener('resize', this.__resizeHandler)
|
|
312
|
|
- }
|
|
313
|
|
- this.chart.dispose()
|
|
314
|
|
- this.chart = null
|
|
315
|
|
- },
|
|
316
|
|
- methods: {
|
|
317
|
|
- // tab切换
|
|
318
|
|
- handleClick(tab, event) {
|
|
319
|
|
- this.activeName = tab.name
|
|
320
|
|
- },
|
|
321
|
|
- // 图表
|
|
322
|
|
- // 初始化数据
|
|
323
|
|
- initChart() {
|
|
324
|
|
- this.chart = echarts.init(this.$refs.pieChart, 'macarons')
|
|
325
|
|
- this.chart.clear()
|
|
326
|
|
- this.chart.setOption(this.option)
|
|
327
|
|
- },
|
|
328
|
|
- // 导出
|
|
329
|
|
- handleDownload() {
|
|
330
|
|
- this.downloadLoading = true
|
|
331
|
|
- import('@/vendor/Export2Excel').then(excel => {
|
|
332
|
|
- const tHeader = ['坐席名称', '呼入次数', '呼入时长', '呼入未接通次数', '呼出次数', '呼出时长', '呼出未接通次数', '振铃时长', '接通总次数', '通话总时长', '平均通话时长']
|
|
333
|
|
- const filterVal = ['seatAgentName', 'callInNumber', 'callIngPeriodTalking', 'callIngUnAnswerNumber', 'callOuterNumber', 'callOuterPeriodTalking', 'callOuterUnAnswerNumber', 'periodAlerting', 'connectedTotalTimes', 'periodTimeConnected', 'periodTalkAverage']
|
|
334
|
|
- const list = this.dicLLists
|
|
335
|
|
- const data = this.formatJson(filterVal, list)
|
|
|
195
|
+ }
|
|
|
196
|
+ },
|
|
|
197
|
+ created() {
|
|
|
198
|
+ this.getListR()
|
|
|
199
|
+ this.getListL().then(() => {})
|
|
|
200
|
+ document.onkeyup = (e) => {
|
|
|
201
|
+ if (e.keyCode === 13) {
|
|
|
202
|
+ this.getListL()
|
|
|
203
|
+ }
|
|
|
204
|
+ }
|
|
|
205
|
+ },
|
|
|
206
|
+ mounted() {
|
|
|
207
|
+ this.initChart()
|
|
|
208
|
+ if (this.autoResize) {
|
|
|
209
|
+ this.__resizeHandler = debounce(() => {
|
|
|
210
|
+ if (this.chart) {
|
|
|
211
|
+ this.chart.resize()
|
|
|
212
|
+ }
|
|
|
213
|
+ }, 100)
|
|
|
214
|
+ window.addEventListener('resize', this.__resizeHandler)
|
|
|
215
|
+ }
|
|
|
216
|
+ },
|
|
|
217
|
+ beforeDestroy() {
|
|
|
218
|
+ if (!this.chart) {
|
|
|
219
|
+ return
|
|
|
220
|
+ }
|
|
|
221
|
+ if (!this.chart2) {
|
|
|
222
|
+ return
|
|
|
223
|
+ }
|
|
|
224
|
+ if (this.autoResize) {
|
|
|
225
|
+ window.removeEventListener('resize', this.__resizeHandler)
|
|
|
226
|
+ }
|
|
|
227
|
+ this.chart.dispose()
|
|
|
228
|
+ this.chart = null
|
|
|
229
|
+ },
|
|
|
230
|
+ methods: {
|
|
|
231
|
+ // tab切换
|
|
|
232
|
+ handleClick(tab, event) {
|
|
|
233
|
+ this.activeName = tab.name
|
|
|
234
|
+ },
|
|
|
235
|
+ // 图表
|
|
|
236
|
+ // 初始化数据
|
|
|
237
|
+ initChart() {
|
|
|
238
|
+ this.chart = echarts.init(this.$refs.pieChart, 'macarons')
|
|
|
239
|
+ this.chart.clear()
|
|
|
240
|
+ this.chart.setOption(this.option)
|
|
|
241
|
+ },
|
|
|
242
|
+ // 导出
|
|
|
243
|
+ handleDownload() {
|
|
|
244
|
+ this.downloadLoading = true
|
|
|
245
|
+ import('@/vendor/Export2Excel').then(excel => {
|
|
|
246
|
+ const tHeader = ['坐席名称', '呼入次数', '呼入时长', '呼入未接通次数', '呼出次数', '呼出时长', '呼出未接通次数', '振铃时长', '接通总次数',
|
|
|
247
|
+ '通话总时长', '平均通话时长'
|
|
|
248
|
+ ]
|
|
|
249
|
+ const filterVal = ['seatAgentName', 'callInNumber', 'callIngPeriodTalking',
|
|
|
250
|
+ 'callIngUnAnswerNumber', 'callOuterNumber', 'callOuterPeriodTalking',
|
|
|
251
|
+ 'callOuterUnAnswerNumber', 'periodAlerting', 'connectedTotalTimes',
|
|
|
252
|
+ 'periodTimeConnected', 'periodTalkAverage'
|
|
|
253
|
+ ]
|
|
|
254
|
+ const list = this.dicLLists
|
|
|
255
|
+ const data = this.formatJson(filterVal, list)
|
|
336
|
256
|
|
|
337
|
|
- excel.export_json_to_excel({
|
|
338
|
|
- header: tHeader, // 表头 必填
|
|
339
|
|
- data, // 具体数据 必填
|
|
340
|
|
- filename: '通话时长报表', // 非必填
|
|
341
|
|
- autoWidth: this.autoWidth, // 非必填
|
|
342
|
|
- bookType: this.bookType// 非必填
|
|
343
|
|
- })
|
|
344
|
|
- this.downloadLoading = false
|
|
345
|
|
- })
|
|
346
|
|
- },
|
|
347
|
|
- formatJson(filterVal, jsonData) {
|
|
348
|
|
- return jsonData.map(v => filterVal.map(j => {
|
|
349
|
|
- if (j === '') {
|
|
350
|
|
- return timestampToTime(v[j])
|
|
351
|
|
- } else {
|
|
352
|
|
- return v[j]
|
|
353
|
|
- }
|
|
354
|
|
- }))
|
|
355
|
|
- },
|
|
356
|
|
- // 获取当前月份
|
|
357
|
|
- doHandleMonth() {
|
|
358
|
|
- var myDate = new Date()
|
|
359
|
|
- var tMonth = myDate.getMonth()
|
|
360
|
|
- var m = tMonth + 1
|
|
361
|
|
- if (m.toString().length == 1) {
|
|
362
|
|
- m = '0' + m
|
|
363
|
|
- }
|
|
364
|
|
- return m
|
|
365
|
|
- },
|
|
366
|
|
- getListL() {
|
|
367
|
|
- // this.loadingL = true
|
|
368
|
|
- return new Promise((resolve) => {
|
|
369
|
|
- const params = {
|
|
370
|
|
- startTime: this.searchDate[0],
|
|
371
|
|
- endTime: this.searchDate[1]
|
|
372
|
|
- }
|
|
373
|
|
- getagentSeatTrafficTimeList(params).then((response) => {
|
|
374
|
|
- // this.loadingL = false
|
|
375
|
|
- if (response.state.toLowerCase() === 'success') {
|
|
376
|
|
- console.log(response.total)
|
|
377
|
|
- // this.pageParams.total = response.total
|
|
378
|
|
- this.dicLLists = response.data
|
|
379
|
|
- }
|
|
380
|
|
- })
|
|
381
|
|
- resolve()
|
|
382
|
|
- })
|
|
383
|
|
- },
|
|
|
257
|
+ excel.export_json_to_excel({
|
|
|
258
|
+ header: tHeader, // 表头 必填
|
|
|
259
|
+ data, // 具体数据 必填
|
|
|
260
|
+ filename: '通话时长报表', // 非必填
|
|
|
261
|
+ autoWidth: this.autoWidth, // 非必填
|
|
|
262
|
+ bookType: this.bookType // 非必填
|
|
|
263
|
+ })
|
|
|
264
|
+ this.downloadLoading = false
|
|
|
265
|
+ })
|
|
|
266
|
+ },
|
|
|
267
|
+ formatJson(filterVal, jsonData) {
|
|
|
268
|
+ return jsonData.map(v => filterVal.map(j => {
|
|
|
269
|
+ if (j === '') {
|
|
|
270
|
+ return timestampToTime(v[j])
|
|
|
271
|
+ } else {
|
|
|
272
|
+ return v[j]
|
|
|
273
|
+ }
|
|
|
274
|
+ }))
|
|
|
275
|
+ },
|
|
|
276
|
+ // 获取当前月份
|
|
|
277
|
+ doHandleMonth() {
|
|
|
278
|
+ var myDate = new Date()
|
|
|
279
|
+ var tMonth = myDate.getMonth()
|
|
|
280
|
+ var m = tMonth + 1
|
|
|
281
|
+ if (m.toString().length == 1) {
|
|
|
282
|
+ m = '0' + m
|
|
|
283
|
+ }
|
|
|
284
|
+ return m
|
|
|
285
|
+ },
|
|
|
286
|
+ getListL() {
|
|
|
287
|
+ // this.loadingL = true
|
|
|
288
|
+ return new Promise((resolve) => {
|
|
|
289
|
+ const params = {
|
|
|
290
|
+ startTime: this.searchDate[0],
|
|
|
291
|
+ endTime: this.searchDate[1],
|
|
|
292
|
+ timeout:this.timeout
|
|
|
293
|
+ }
|
|
|
294
|
+ getagentSeatTrafficTimeList(params).then((response) => {
|
|
|
295
|
+ // this.loadingL = false
|
|
|
296
|
+ if (response.state.toLowerCase() === 'success') {
|
|
|
297
|
+ console.log(response.total)
|
|
|
298
|
+ // this.pageParams.total = response.total
|
|
|
299
|
+ this.dicLLists = response.data
|
|
|
300
|
+ }
|
|
|
301
|
+ })
|
|
|
302
|
+ resolve()
|
|
|
303
|
+ })
|
|
|
304
|
+ },
|
|
384
|
305
|
|
|
385
|
|
- getListR() {
|
|
386
|
|
- this.loadingR = true
|
|
387
|
|
- return new Promise((resolve) => {
|
|
388
|
|
- const params = {
|
|
389
|
|
- startTime: this.searchDate2[0],
|
|
390
|
|
- endTime: this.searchDate2[1]
|
|
391
|
|
- }
|
|
392
|
|
- agentSeatTrafficTotalGraphicsList(params).then((response) => {
|
|
393
|
|
- this.loadingR = false
|
|
394
|
|
- if (response.state.toLowerCase() === 'success') {
|
|
395
|
|
- this.dicRLists = response.data
|
|
396
|
|
- if (this.dicRLists && this.dicRLists.length > 0) {
|
|
397
|
|
- const sData = []
|
|
398
|
|
- const sData2 = []
|
|
399
|
|
- const sData3 = []
|
|
400
|
|
- const sData4 = []
|
|
401
|
|
- const sData5 = []
|
|
402
|
|
- const sData6 = []
|
|
403
|
|
- const sData7 = []
|
|
404
|
|
- const sData8 = []
|
|
405
|
|
- const sData9 = []
|
|
406
|
|
- const sData10 = []
|
|
407
|
|
- const xData = []
|
|
408
|
|
- this.dicRLists.forEach((v, i) => {
|
|
409
|
|
- sData.push(v.callInNumber)
|
|
410
|
|
- sData2.push(v.CallIngPeriodTalking) //
|
|
411
|
|
- sData3.push(v.CallIngUnAnswerNumber) //
|
|
412
|
|
- sData4.push(v.callOuterNumber) //
|
|
413
|
|
- sData5.push(v.CallOuterPeriodTalking) //
|
|
414
|
|
- sData6.push(v.CallOuterUnAnswerNumber) //
|
|
415
|
|
- sData7.push(v.PeriodAlerting) //
|
|
416
|
|
- sData8.push(v.ConnectedTotalTimes) //
|
|
417
|
|
- sData9.push(v.PeriodTimeConnected) //
|
|
418
|
|
- sData10.push(v.PeriodTalkAverage) //
|
|
419
|
|
- xData.push(v.seatAgentName) //
|
|
420
|
|
- })
|
|
421
|
|
- this.option.series[0].data = sData
|
|
422
|
|
- this.option.series[1].data = sData2
|
|
423
|
|
- this.option.series[2].data = sData3
|
|
424
|
|
- this.option.series[3].data = sData4
|
|
425
|
|
- this.option.series[4].data = sData5
|
|
426
|
|
- this.option.series[5].data = sData6
|
|
427
|
|
- this.option.series[6].data = sData7
|
|
428
|
|
- this.option.series[7].data = sData8
|
|
429
|
|
- this.option.series[8].data = sData9
|
|
430
|
|
- this.option.series[9].data = sData10
|
|
431
|
|
- this.option.xAxis[0].data = xData
|
|
432
|
|
- this.initChart()
|
|
433
|
|
- }
|
|
434
|
|
- this.initChart()
|
|
435
|
|
- }
|
|
436
|
|
- })
|
|
437
|
|
- resolve()
|
|
438
|
|
- })
|
|
439
|
|
- },
|
|
440
|
|
- // 复选框状态改变
|
|
441
|
|
- changeSelects(val) {
|
|
442
|
|
- this.multipleSelection = val
|
|
443
|
|
- },
|
|
444
|
|
- btn_search() {
|
|
445
|
|
- this.getListL()
|
|
446
|
|
- },
|
|
447
|
|
- btn_search2() {
|
|
448
|
|
- this.getListR()
|
|
449
|
|
- },
|
|
450
|
|
- changeOne(event) {
|
|
451
|
|
- if (event == null) {
|
|
452
|
|
- this.searchDate = [getPreDate(), getNowDateTime()]
|
|
453
|
|
- }
|
|
454
|
|
- }
|
|
455
|
|
- }
|
|
456
|
|
-}
|
|
|
306
|
+ getListR() {
|
|
|
307
|
+ this.loadingR = true
|
|
|
308
|
+ return new Promise((resolve) => {
|
|
|
309
|
+ const params = {
|
|
|
310
|
+ startTime: this.searchDate2[0],
|
|
|
311
|
+ endTime: this.searchDate2[1]
|
|
|
312
|
+ }
|
|
|
313
|
+ agentSeatTrafficTotalGraphicsList(params).then((response) => {
|
|
|
314
|
+ this.loadingR = false
|
|
|
315
|
+ if (response.state.toLowerCase() === 'success') {
|
|
|
316
|
+ this.dicRLists = response.data
|
|
|
317
|
+ if (this.dicRLists && this.dicRLists.length > 0) {
|
|
|
318
|
+ const sData = []
|
|
|
319
|
+ const sData2 = []
|
|
|
320
|
+ const sData3 = []
|
|
|
321
|
+ const sData4 = []
|
|
|
322
|
+ const sData5 = []
|
|
|
323
|
+ const sData6 = []
|
|
|
324
|
+ const sData7 = []
|
|
|
325
|
+ const sData8 = []
|
|
|
326
|
+ const sData9 = []
|
|
|
327
|
+ const sData10 = []
|
|
|
328
|
+ const xData = []
|
|
|
329
|
+ this.dicRLists.forEach((v, i) => {
|
|
|
330
|
+ sData.push(v.callInNumber)
|
|
|
331
|
+ sData2.push(v.CallIngPeriodTalking) //
|
|
|
332
|
+ sData3.push(v.CallIngUnAnswerNumber) //
|
|
|
333
|
+ sData4.push(v.callOuterNumber) //
|
|
|
334
|
+ sData5.push(v.CallOuterPeriodTalking) //
|
|
|
335
|
+ sData6.push(v.CallOuterUnAnswerNumber) //
|
|
|
336
|
+ sData7.push(v.PeriodAlerting) //
|
|
|
337
|
+ sData8.push(v.ConnectedTotalTimes) //
|
|
|
338
|
+ sData9.push(v.PeriodTimeConnected) //
|
|
|
339
|
+ sData10.push(v.PeriodTalkAverage) //
|
|
|
340
|
+ xData.push(v.seatAgentName) //
|
|
|
341
|
+ })
|
|
|
342
|
+ this.option.series[0].data = sData
|
|
|
343
|
+ this.option.series[1].data = sData2
|
|
|
344
|
+ this.option.series[2].data = sData3
|
|
|
345
|
+ this.option.series[3].data = sData4
|
|
|
346
|
+ this.option.series[4].data = sData5
|
|
|
347
|
+ this.option.series[5].data = sData6
|
|
|
348
|
+ this.option.series[6].data = sData7
|
|
|
349
|
+ this.option.series[7].data = sData8
|
|
|
350
|
+ this.option.series[8].data = sData9
|
|
|
351
|
+ this.option.series[9].data = sData10
|
|
|
352
|
+ this.option.xAxis[0].data = xData
|
|
|
353
|
+ this.initChart()
|
|
|
354
|
+ }
|
|
|
355
|
+ this.initChart()
|
|
|
356
|
+ }
|
|
|
357
|
+ })
|
|
|
358
|
+ resolve()
|
|
|
359
|
+ })
|
|
|
360
|
+ },
|
|
|
361
|
+ // 复选框状态改变
|
|
|
362
|
+ changeSelects(val) {
|
|
|
363
|
+ this.multipleSelection = val
|
|
|
364
|
+ },
|
|
|
365
|
+ btn_search() {
|
|
|
366
|
+ this.getListL()
|
|
|
367
|
+ },
|
|
|
368
|
+ btn_search2() {
|
|
|
369
|
+ this.getListR()
|
|
|
370
|
+ },
|
|
|
371
|
+ changeOne(event) {
|
|
|
372
|
+ if (event == null) {
|
|
|
373
|
+ this.searchDate = [getPreDate(), getNowDateTime()]
|
|
|
374
|
+ }
|
|
|
375
|
+ }
|
|
|
376
|
+ }
|
|
|
377
|
+ }
|
|
457
|
378
|
</script>
|
|
458
|
379
|
|
|
459
|
380
|
<!-- 需要注意的是,修改elementUI的默认样式的css不能使用scoped. -->
|
|
460
|
381
|
<style rel="stylesheet/scss" lang="scss">
|
|
461
|
|
-.dic_setup {
|
|
462
|
|
- .el-range-editor--small.el-input__inner {
|
|
463
|
|
- height: 32px;
|
|
464
|
|
- width: 611px;
|
|
465
|
|
-}
|
|
466
|
|
- .el-table tr {
|
|
467
|
|
- cursor: pointer;
|
|
468
|
|
- }
|
|
469
|
|
- /* 用来设置当前页面element全局table 选中某行时的背景色*/
|
|
470
|
|
-.el-table__body tr.current-row > td {
|
|
471
|
|
- background-color: #00a1cb !important;
|
|
472
|
|
- color: #fff;
|
|
473
|
|
-}
|
|
474
|
|
- .filter-container {
|
|
475
|
|
- color: #676a6c;
|
|
476
|
|
- height: 35px;
|
|
477
|
|
- font-size: 14px;
|
|
478
|
|
- margin-bottom: 25px;
|
|
479
|
|
- padding: 15px 10px 0px 10px;
|
|
480
|
|
- .select_picker {
|
|
481
|
|
- float: left;
|
|
482
|
|
- margin-right: 10px;
|
|
483
|
|
- }
|
|
484
|
|
- .showMessage {
|
|
485
|
|
- height: 35px;
|
|
486
|
|
- line-height: 35px;
|
|
487
|
|
- float: right;
|
|
488
|
|
- span {
|
|
489
|
|
- padding-left: 10px;
|
|
490
|
|
- }
|
|
491
|
|
- }
|
|
492
|
|
- }
|
|
493
|
|
-}
|
|
|
382
|
+ .filter_name {
|
|
|
383
|
+ width: 130px !important;
|
|
|
384
|
+ }
|
|
|
385
|
+
|
|
|
386
|
+ .dic_setup {
|
|
|
387
|
+ .el-range-editor--small.el-input__inner {
|
|
|
388
|
+ height: 32px;
|
|
|
389
|
+ width: 611px;
|
|
|
390
|
+ }
|
|
|
391
|
+
|
|
|
392
|
+ .el-table tr {
|
|
|
393
|
+ cursor: pointer;
|
|
|
394
|
+ }
|
|
|
395
|
+
|
|
|
396
|
+ /* 用来设置当前页面element全局table 选中某行时的背景色*/
|
|
|
397
|
+ .el-table__body tr.current-row>td {
|
|
|
398
|
+ background-color: #00a1cb !important;
|
|
|
399
|
+ color: #fff;
|
|
|
400
|
+ }
|
|
|
401
|
+
|
|
|
402
|
+ .filter-container {
|
|
|
403
|
+ color: #676a6c;
|
|
|
404
|
+ height: 35px;
|
|
|
405
|
+ font-size: 14px;
|
|
|
406
|
+ margin-bottom: 25px;
|
|
|
407
|
+ padding: 15px 10px 0px 10px;
|
|
|
408
|
+
|
|
|
409
|
+ .select_picker {
|
|
|
410
|
+ float: left;
|
|
|
411
|
+ margin-right: 10px;
|
|
|
412
|
+ }
|
|
|
413
|
+
|
|
|
414
|
+ .showMessage {
|
|
|
415
|
+ height: 35px;
|
|
|
416
|
+ line-height: 35px;
|
|
|
417
|
+ float: right;
|
|
|
418
|
+
|
|
|
419
|
+ span {
|
|
|
420
|
+ padding-left: 10px;
|
|
|
421
|
+ }
|
|
|
422
|
+ }
|
|
|
423
|
+ }
|
|
|
424
|
+ }
|
|
494
|
425
|
</style>
|
|
495
|
426
|
<style rel="stylesheet/scss" lang="scss" scoped>
|
|
496
|
427
|
|