调整工单以及语音文件

codegit/.vs/config/applicationhost.config

@@ -184,6 +184,14 @@
                     <binding protocol="http" bindingInformation="*:7460:localhost" />
                 </bindings>
             </site>
+            <site name="CallCenterApi.Interface(3)" id="5">
+                <application path="/" applicationPool="Clr4IntegratedAppPool">
+                    <virtualDirectory path="/" physicalPath="E:\项目-5.1\SFJZ榕基司法矫正\API\codegit\CallCenterApi\CallCenterApi.Interface\CallCenterApi.Interface" />
+                </application>
+                <bindings>
+                    <binding protocol="http" bindingInformation="*:6442:localhost" />
+                </bindings>
+            </site>
             <siteDefaults>
                 <logFile logFormat="W3C" directory="%IIS_USER_HOME%\Logs" />
                 <traceFailedRequestsLogging directory="%IIS_USER_HOME%\TraceLogFiles" enabled="true" maxLogFileSizeKB="1024" />

codegit/CallCenterApi/CallCenterApi.BLL/CallCenterApi.BLL.csproj

@@ -129,6 +129,7 @@
     <Compile Include="T_Wo_WorkOrderItem.cs" />
     <Compile Include="T_Wo_WorkOrderItem_New.cs" />
     <Compile Include="T_Wo_WorkOrderTimeOut.cs" />
+    <Compile Include="T_Wo_WorkOrder_Demo.cs" />
     <Compile Include="T_Wo_WorkOrder_Logs.cs" />
     <Compile Include="T_Wo_WorkOrder_Que_Map.cs" />
     <Compile Include="UserAccount.cs" />

codegit/CallCenterApi/CallCenterApi.BLL/T_Wo_WorkOrder_Demo.cs

@@ -0,0 +1,140 @@
+using System;
+using System.Collections.Generic;
+using System.Data;
+using System.Linq;
+using System.Text;
+using System.Threading.Tasks;
+
+namespace CallCenterApi.BLL
+{
+    /// <summary>
+	/// T_Wo_WorkOrder_Demo
+	/// </summary>
+	public partial class T_Wo_WorkOrder_Demo
+    {
+        private readonly CallCenterApi.DAL.T_Wo_WorkOrder_Demo dal = new CallCenterApi.DAL.T_Wo_WorkOrder_Demo();
+        public T_Wo_WorkOrder_Demo()
+        { }
+        #region  BasicMethod
+        /// <summary>
+        /// 是否存在该记录
+        /// </summary>
+        public bool Exists(long F_ID)
+        {
+            return dal.Exists(F_ID);
+        }
+
+        /// <summary>
+        /// 增加一条数据
+        /// </summary>
+        public long Add(CallCenterApi.Model.T_Wo_WorkOrder_Demo model)
+        {
+            return dal.Add(model);
+        }
+
+        /// <summary>
+        /// 更新一条数据
+        /// </summary>
+        public bool Update(CallCenterApi.Model.T_Wo_WorkOrder_Demo model)
+        {
+            return dal.Update(model);
+        }
+
+        /// <summary>
+        /// 删除一条数据
+        /// </summary>
+        public bool Delete(long F_ID)
+        {
+
+            return dal.Delete(F_ID);
+        }
+        /// <summary>
+        /// 删除一条数据
+        /// </summary>
+        public bool DeleteList(string F_IDlist)
+        {
+            return dal.DeleteList(F_IDlist);
+        }
+
+        /// <summary>
+        /// 得到一个对象实体
+        /// </summary>
+        public CallCenterApi.Model.T_Wo_WorkOrder_Demo GetModel(long F_ID)
+        {
+
+            return dal.GetModel(F_ID);
+        }
+
+        /// <summary>
+        /// 获得数据列表
+        /// </summary>
+        public DataSet GetList(string strWhere)
+        {
+            return dal.GetList(strWhere);
+        }
+        /// <summary>
+        /// 获得前几行数据
+        /// </summary>
+        public DataSet GetList(int Top, string strWhere, string filedOrder)
+        {
+            return dal.GetList(Top, strWhere, filedOrder);
+        }
+        /// <summary>
+        /// 获得数据列表
+        /// </summary>
+        public List<CallCenterApi.Model.T_Wo_WorkOrder_Demo> GetModelList(string strWhere)
+        {
+            DataSet ds = dal.GetList(strWhere);
+            return DataTableToList(ds.Tables[0]);
+        }
+        /// <summary>
+        /// 获得数据列表
+        /// </summary>
+        public List<CallCenterApi.Model.T_Wo_WorkOrder_Demo> DataTableToList(DataTable dt)
+        {
+            List<CallCenterApi.Model.T_Wo_WorkOrder_Demo> modelList = new List<CallCenterApi.Model.T_Wo_WorkOrder_Demo>();
+            int rowsCount = dt.Rows.Count;
+            if (rowsCount > 0)
+            {
+                CallCenterApi.Model.T_Wo_WorkOrder_Demo model;
+                for (int n = 0; n < rowsCount; n++)
+                {
+                    model = dal.DataRowToModel(dt.Rows[n]);
+                    if (model != null)
+                    {
+                        modelList.Add(model);
+                    }
+                }
+            }
+            return modelList;
+        }
+
+        /// <summary>
+        /// 获得数据列表
+        /// </summary>
+        public DataSet GetAllList()
+        {
+            return GetList("");
+        }
+
+        /// <summary>
+        /// 分页获取数据列表
+        /// </summary>
+        public int GetRecordCount(string strWhere)
+        {
+            return dal.GetRecordCount(strWhere);
+        }
+        /// <summary>
+        /// 分页获取数据列表
+        /// </summary>
+        public DataSet GetListByPage(string strWhere, string orderby, int startIndex, int endIndex)
+        {
+            return dal.GetListByPage(strWhere, orderby, startIndex, endIndex);
+        }
+
+        #endregion  BasicMethod
+        #region  ExtensionMethod
+
+        #endregion  ExtensionMethod
+    }
+}

codegit/CallCenterApi/CallCenterApi.DAL/CallCenterApi.DAL.csproj

@@ -129,6 +129,7 @@
     <Compile Include="T_Wo_WorkOrderItem.cs" />
     <Compile Include="T_Wo_WorkOrderItem_New.cs" />
     <Compile Include="T_Wo_WorkOrderTimeOut.cs" />
+    <Compile Include="T_Wo_WorkOrder_Demo.cs" />
     <Compile Include="T_Wo_WorkOrder_Logs.cs" />
     <Compile Include="T_Wo_WorkOrder_Que_Map.cs" />
     <Compile Include="UserAccount.cs" />

codegit/CallCenterApi/CallCenterApi.DAL/T_Wo_WorkOrder_Demo.cs

@@ -0,0 +1,406 @@
+using CallCenterApi.DB;
+using System;
+using System.Collections.Generic;
+using System.Data;
+using System.Data.SqlClient;
+using System.Linq;
+using System.Text;
+using System.Threading.Tasks;
+
+namespace CallCenterApi.DAL
+{
+    /// <summary>
+	/// 数据访问类:T_Wo_WorkOrder_Demo
+	/// </summary>
+	public partial class T_Wo_WorkOrder_Demo
+    {
+        public T_Wo_WorkOrder_Demo()
+        { }
+        #region  BasicMethod
+        /// <summary>
+        /// 是否存在该记录
+        /// </summary>
+        public bool Exists(long F_ID)
+        {
+            StringBuilder strSql = new StringBuilder();
+            strSql.Append("select count(1) from T_Wo_WorkOrder_Demo");
+            strSql.Append(" where F_ID=@F_ID");
+            SqlParameter[] parameters = {
+                    new SqlParameter("@F_ID", SqlDbType.BigInt)
+            };
+            parameters[0].Value = F_ID;
+
+            return DbHelperSQL.Exists(strSql.ToString(), parameters);
+        }
+
+
+        /// <summary>
+        /// 增加一条数据
+        /// </summary>
+        public long Add(CallCenterApi.Model.T_Wo_WorkOrder_Demo model)
+        {
+            StringBuilder strSql = new StringBuilder();
+            strSql.Append("insert into T_Wo_WorkOrder_Demo(");
+            strSql.Append("F_WorkOrderID,F_Name,F_Telphone,F_Street,F_Sex,F_Age,F_Reason,F_Years,F_IsContact,F_Helps,F_Remark,F_CreateUser,F_CreateTime,F_IsDel,F_DelUser,F_DelTime)");
+            strSql.Append(" values (");
+            strSql.Append("@F_WorkOrderID,@F_Name,@F_Telphone,@F_Street,@F_Sex,@F_Age,@F_Reason,@F_Years,@F_IsContact,@F_Helps,@F_Remark,@F_CreateUser,@F_CreateTime,@F_IsDel,@F_DelUser,@F_DelTime)");
+            strSql.Append(";select @@IDENTITY");
+            SqlParameter[] parameters = {
+                    new SqlParameter("@F_WorkOrderID", SqlDbType.VarChar,50),
+                    new SqlParameter("@F_Name", SqlDbType.VarChar,50),
+                    new SqlParameter("@F_Telphone", SqlDbType.VarChar,50),
+                    new SqlParameter("@F_Street", SqlDbType.NVarChar,200),
+                    new SqlParameter("@F_Sex", SqlDbType.VarChar,20),
+                    new SqlParameter("@F_Age", SqlDbType.Int,4),
+                    new SqlParameter("@F_Reason", SqlDbType.NVarChar,300),
+                    new SqlParameter("@F_Years", SqlDbType.NVarChar,300),
+                    new SqlParameter("@F_IsContact", SqlDbType.VarChar,20),
+                    new SqlParameter("@F_Helps", SqlDbType.NVarChar,300),
+                    new SqlParameter("@F_Remark", SqlDbType.NVarChar,-1),
+                    new SqlParameter("@F_CreateUser", SqlDbType.VarChar,50),
+                    new SqlParameter("@F_CreateTime", SqlDbType.DateTime),
+                    new SqlParameter("@F_IsDel", SqlDbType.Int,4),
+                    new SqlParameter("@F_DelUser", SqlDbType.VarChar,50),
+                    new SqlParameter("@F_DelTime", SqlDbType.DateTime)};
+            parameters[0].Value = model.F_WorkOrderID;
+            parameters[1].Value = model.F_Name;
+            parameters[2].Value = model.F_Telphone;
+            parameters[3].Value = model.F_Street;
+            parameters[4].Value = model.F_Sex;
+            parameters[5].Value = model.F_Age;
+            parameters[6].Value = model.F_Reason;
+            parameters[7].Value = model.F_Years;
+            parameters[8].Value = model.F_IsContact;
+            parameters[9].Value = model.F_Helps;
+            parameters[10].Value = model.F_Remark;
+            parameters[11].Value = model.F_CreateUser;
+            parameters[12].Value = model.F_CreateTime;
+            parameters[13].Value = model.F_IsDel;
+            parameters[14].Value = model.F_DelUser;
+            parameters[15].Value = model.F_DelTime;
+
+            object obj = DbHelperSQL.GetSingle(strSql.ToString(), parameters);
+            if (obj == null)
+            {
+                return 0;
+            }
+            else
+            {
+                return Convert.ToInt64(obj);
+            }
+        }
+        /// <summary>
+        /// 更新一条数据
+        /// </summary>
+        public bool Update(CallCenterApi.Model.T_Wo_WorkOrder_Demo model)
+        {
+            StringBuilder strSql = new StringBuilder();
+            strSql.Append("update T_Wo_WorkOrder_Demo set ");
+            strSql.Append("F_WorkOrderID=@F_WorkOrderID,");
+            strSql.Append("F_Name=@F_Name,");
+            strSql.Append("F_Telphone=@F_Telphone,");
+            strSql.Append("F_Street=@F_Street,");
+            strSql.Append("F_Sex=@F_Sex,");
+            strSql.Append("F_Age=@F_Age,");
+            strSql.Append("F_Reason=@F_Reason,");
+            strSql.Append("F_Years=@F_Years,");
+            strSql.Append("F_IsContact=@F_IsContact,");
+            strSql.Append("F_Helps=@F_Helps,");
+            strSql.Append("F_Remark=@F_Remark,");
+            strSql.Append("F_CreateUser=@F_CreateUser,");
+            strSql.Append("F_CreateTime=@F_CreateTime,");
+            strSql.Append("F_IsDel=@F_IsDel,");
+            strSql.Append("F_DelUser=@F_DelUser,");
+            strSql.Append("F_DelTime=@F_DelTime");
+            strSql.Append(" where F_ID=@F_ID");
+            SqlParameter[] parameters = {
+                    new SqlParameter("@F_WorkOrderID", SqlDbType.VarChar,50),
+                    new SqlParameter("@F_Name", SqlDbType.VarChar,50),
+                    new SqlParameter("@F_Telphone", SqlDbType.VarChar,50),
+                    new SqlParameter("@F_Street", SqlDbType.NVarChar,200),
+                    new SqlParameter("@F_Sex", SqlDbType.VarChar,20),
+                    new SqlParameter("@F_Age", SqlDbType.Int,4),
+                    new SqlParameter("@F_Reason", SqlDbType.NVarChar,300),
+                    new SqlParameter("@F_Years", SqlDbType.NVarChar,300),
+                    new SqlParameter("@F_IsContact", SqlDbType.VarChar,20),
+                    new SqlParameter("@F_Helps", SqlDbType.NVarChar,300),
+                    new SqlParameter("@F_Remark", SqlDbType.NVarChar,-1),
+                    new SqlParameter("@F_CreateUser", SqlDbType.VarChar,50),
+                    new SqlParameter("@F_CreateTime", SqlDbType.DateTime),
+                    new SqlParameter("@F_IsDel", SqlDbType.Int,4),
+                    new SqlParameter("@F_DelUser", SqlDbType.VarChar,50),
+                    new SqlParameter("@F_DelTime", SqlDbType.DateTime),
+                    new SqlParameter("@F_ID", SqlDbType.BigInt,8)};
+            parameters[0].Value = model.F_WorkOrderID;
+            parameters[1].Value = model.F_Name;
+            parameters[2].Value = model.F_Telphone;
+            parameters[3].Value = model.F_Street;
+            parameters[4].Value = model.F_Sex;
+            parameters[5].Value = model.F_Age;
+            parameters[6].Value = model.F_Reason;
+            parameters[7].Value = model.F_Years;
+            parameters[8].Value = model.F_IsContact;
+            parameters[9].Value = model.F_Helps;
+            parameters[10].Value = model.F_Remark;
+            parameters[11].Value = model.F_CreateUser;
+            parameters[12].Value = model.F_CreateTime;
+            parameters[13].Value = model.F_IsDel;
+            parameters[14].Value = model.F_DelUser;
+            parameters[15].Value = model.F_DelTime;
+            parameters[16].Value = model.F_ID;
+
+            int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
+            if (rows > 0)
+            {
+                return true;
+            }
+            else
+            {
+                return false;
+            }
+        }
+
+        /// <summary>
+        /// 删除一条数据
+        /// </summary>
+        public bool Delete(long F_ID)
+        {
+
+            StringBuilder strSql = new StringBuilder();
+            strSql.Append("update T_Wo_WorkOrder_Demo set ");
+            strSql.Append("F_IsDel=1 ");
+            //strSql.Append("delete from T_Wo_WorkOrder_Demo ");
+            strSql.Append(" where F_ID=@F_ID");
+            SqlParameter[] parameters = {
+                    new SqlParameter("@F_ID", SqlDbType.BigInt)
+            };
+            parameters[0].Value = F_ID;
+
+            int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
+            if (rows > 0)
+            {
+                return true;
+            }
+            else
+            {
+                return false;
+            }
+        }
+        /// <summary>
+        /// 批量删除数据
+        /// </summary>
+        public bool DeleteList(string F_IDlist)
+        {
+            StringBuilder strSql = new StringBuilder();
+            //strSql.Append("delete from T_Wo_WorkOrder_Demo ");
+            strSql.Append("update T_Wo_WorkOrder_Demo set ");
+            strSql.Append("F_IsDel=1 ");
+            strSql.Append(" where F_ID in (" + F_IDlist + ")  ");
+            int rows = DbHelperSQL.ExecuteSql(strSql.ToString());
+            if (rows > 0)
+            {
+                return true;
+            }
+            else
+            {
+                return false;
+            }
+        }
+
+
+        /// <summary>
+        /// 得到一个对象实体
+        /// </summary>
+        public CallCenterApi.Model.T_Wo_WorkOrder_Demo GetModel(long F_ID)
+        {
+
+            StringBuilder strSql = new StringBuilder();
+            strSql.Append("select  top 1 * from T_Wo_WorkOrder_Demo ");
+            strSql.Append(" where F_ID=@F_ID");
+            SqlParameter[] parameters = {
+                    new SqlParameter("@F_ID", SqlDbType.BigInt)
+            };
+            parameters[0].Value = F_ID;
+
+            CallCenterApi.Model.T_Wo_WorkOrder_Demo model = new CallCenterApi.Model.T_Wo_WorkOrder_Demo();
+            DataSet ds = DbHelperSQL.Query(strSql.ToString(), parameters);
+            if (ds.Tables[0].Rows.Count > 0)
+            {
+                return DataRowToModel(ds.Tables[0].Rows[0]);
+            }
+            else
+            {
+                return null;
+            }
+        }
+
+
+        /// <summary>
+        /// 得到一个对象实体
+        /// </summary>
+        public CallCenterApi.Model.T_Wo_WorkOrder_Demo DataRowToModel(DataRow row)
+        {
+            CallCenterApi.Model.T_Wo_WorkOrder_Demo model = new CallCenterApi.Model.T_Wo_WorkOrder_Demo();
+            if (row != null)
+            {
+                if (row["F_ID"] != null && row["F_ID"].ToString() != "")
+                {
+                    model.F_ID = long.Parse(row["F_ID"].ToString());
+                }
+                if (row["F_WorkOrderID"] != null)
+                {
+                    model.F_WorkOrderID = row["F_WorkOrderID"].ToString();
+                }
+                if (row["F_Name"] != null)
+                {
+                    model.F_Name = row["F_Name"].ToString();
+                }
+                if (row["F_Telphone"] != null)
+                {
+                    model.F_Telphone = row["F_Telphone"].ToString();
+                }
+                if (row["F_Street"] != null)
+                {
+                    model.F_Street = row["F_Street"].ToString();
+                }
+                if (row["F_Sex"] != null)
+                {
+                    model.F_Sex = row["F_Sex"].ToString();
+                }
+                if (row["F_Age"] != null && row["F_Age"].ToString() != "")
+                {
+                    model.F_Age = int.Parse(row["F_Age"].ToString());
+                }
+                if (row["F_Reason"] != null)
+                {
+                    model.F_Reason = row["F_Reason"].ToString();
+                }
+                if (row["F_Years"] != null)
+                {
+                    model.F_Years = row["F_Years"].ToString();
+                }
+                if (row["F_IsContact"] != null)
+                {
+                    model.F_IsContact = row["F_IsContact"].ToString();
+                }
+                if (row["F_Helps"] != null)
+                {
+                    model.F_Helps = row["F_Helps"].ToString();
+                }
+                if (row["F_Remark"] != null)
+                {
+                    model.F_Remark = row["F_Remark"].ToString();
+                }
+                if (row["F_CreateUser"] != null)
+                {
+                    model.F_CreateUser = row["F_CreateUser"].ToString();
+                }
+                if (row["F_CreateTime"] != null && row["F_CreateTime"].ToString() != "")
+                {
+                    model.F_CreateTime = DateTime.Parse(row["F_CreateTime"].ToString());
+                }
+                if (row["F_IsDel"] != null && row["F_IsDel"].ToString() != "")
+                {
+                    model.F_IsDel = int.Parse(row["F_IsDel"].ToString());
+                }
+                if (row["F_DelUser"] != null)
+                {
+                    model.F_DelUser = row["F_DelUser"].ToString();
+                }
+                if (row["F_DelTime"] != null && row["F_DelTime"].ToString() != "")
+                {
+                    model.F_DelTime = DateTime.Parse(row["F_DelTime"].ToString());
+                }
+            }
+            return model;
+        }
+
+        /// <summary>
+        /// 获得数据列表
+        /// </summary>
+        public DataSet GetList(string strWhere)
+        {
+            StringBuilder strSql = new StringBuilder();
+            strSql.Append("select * ");
+            strSql.Append(" FROM T_Wo_WorkOrder_Demo ");
+            if (strWhere.Trim() != "")
+            {
+                strSql.Append(" where " + strWhere);
+            }
+            return DbHelperSQL.Query(strSql.ToString());
+        }
+
+        /// <summary>
+        /// 获得前几行数据
+        /// </summary>
+        public DataSet GetList(int Top, string strWhere, string filedOrder)
+        {
+            StringBuilder strSql = new StringBuilder();
+            strSql.Append("select ");
+            if (Top > 0)
+            {
+                strSql.Append(" top " + Top.ToString());
+            }
+            strSql.Append(" * ");
+            strSql.Append(" FROM T_Wo_WorkOrder_Demo ");
+            if (strWhere.Trim() != "")
+            {
+                strSql.Append(" where " + strWhere);
+            }
+            strSql.Append(" order by " + filedOrder);
+            return DbHelperSQL.Query(strSql.ToString());
+        }
+
+        /// <summary>
+        /// 获取记录总数
+        /// </summary>
+        public int GetRecordCount(string strWhere)
+        {
+            StringBuilder strSql = new StringBuilder();
+            strSql.Append("select count(1) FROM T_Wo_WorkOrder_Demo ");
+            if (strWhere.Trim() != "")
+            {
+                strSql.Append(" where " + strWhere);
+            }
+            object obj = DbHelperSQL.GetSingle(strSql.ToString());
+            if (obj == null)
+            {
+                return 0;
+            }
+            else
+            {
+                return Convert.ToInt32(obj);
+            }
+        }
+        /// <summary>
+        /// 分页获取数据列表
+        /// </summary>
+        public DataSet GetListByPage(string strWhere, string orderby, int startIndex, int endIndex)
+        {
+            StringBuilder strSql = new StringBuilder();
+            strSql.Append("SELECT * FROM ( ");
+            strSql.Append(" SELECT ROW_NUMBER() OVER (");
+            if (!string.IsNullOrEmpty(orderby.Trim()))
+            {
+                strSql.Append("order by T." + orderby);
+            }
+            else
+            {
+                strSql.Append("order by T.F_ID desc");
+            }
+            strSql.Append(")AS Row, T.*  from T_Wo_WorkOrder_Demo T ");
+            if (!string.IsNullOrEmpty(strWhere.Trim()))
+            {
+                strSql.Append(" WHERE " + strWhere);
+            }
+            strSql.Append(" ) TT");
+            strSql.AppendFormat(" WHERE TT.Row between {0} and {1}", startIndex, endIndex);
+            return DbHelperSQL.Query(strSql.ToString());
+        }
+
+        #endregion  BasicMethod
+        #region  ExtensionMethod
+
+        #endregion  ExtensionMethod
+    }
+}

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/CallCenterApi.Interface.csproj

@@ -470,9 +470,9 @@
         <WebProjectProperties>
           <UseIIS>True</UseIIS>
           <AutoAssignPort>True</AutoAssignPort>
-          <DevelopmentServerPort>63662</DevelopmentServerPort>
+          <DevelopmentServerPort>0</DevelopmentServerPort>
           <DevelopmentServerVPath>/</DevelopmentServerVPath>
-          <IISUrl>http://localhost:7460/</IISUrl>
+          <IISUrl>http://localhost:6442/</IISUrl>
           <NTLMAuthentication>False</NTLMAuthentication>
           <UseCustomServer>False</UseCustomServer>
           <CustomServerUrl>

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkOrderController.cs

@@ -2510,5 +2510,151 @@ namespace CallCenterApi.Interface.Controllers.workorder
             #endregion
         }
         #endregion
+
+        #region 演示
+        BLL.T_Wo_WorkOrder_Demo wodemoBLL = new BLL.T_Wo_WorkOrder_Demo();
+        /// <summary>
+        /// 创建工单
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult AddWorkOrderDemo(string name,string tel,string street, string sex, int age, string years, string helps,string iscon,string reason,string remark)
+        {
+            string usercode = CurrentUser.UserData.F_UserCode;
+            int userId = CurrentUser.UserData.F_UserId;
+            if (userId != 0)
+            {
+                string callid = HttpUtility.UrlDecode(RequestString.GetFormString("callid"));
+                
+                Model.T_Wo_WorkOrder_Demo model = new Model.T_Wo_WorkOrder_Demo();
+                model.F_WorkOrderID = DateTime.Now.ToString("yyyyMMddHHmmssfff");  //工单编号   
+                model.F_Name = name; 
+                model.F_Telphone = tel;   
+                model.F_Street = street;
+                model.F_Sex = sex;
+                model.F_Age = age;
+                model.F_Years = years;
+                model.F_Helps = helps;
+                model.F_IsContact = iscon;
+                model.F_Reason = reason;
+                model.F_Remark = remark;
+                model.F_CreateTime = DateTime.Now;
+                model.F_CreateUser = usercode;
+                model.F_IsDel = 0;
+                long orderid = wodemoBLL.Add(model);
+                if (orderid > 0)
+                {
+                    #region 通话记录绑定工单
+                    if (!string.IsNullOrEmpty(callid))
+                    {
+                        var rec = new BLL.T_Call_CallRecords().GetModelByCallId(callid);
+                        if (rec != null)
+                        {
+                            rec.IsExitWorkOrder = true;
+                            new BLL.T_Call_CallRecords().Update(rec);
+                        }
+                    }
+                    #endregion
+                    return Success("新增成功！");
+                }
+                else
+                {
+                    return Error("新增失败！");
+                }
+            }
+            return Error("无操作权限，请登录后重试！");
+        }
+        /// <summary>
+        /// 获取工单列表
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult GetListDemo()
+        {
+            string sql = " and F_IsDel=0 ";
+            DataTable dt = new DataTable();
+            int userId = CurrentUser.UserData.F_UserId;
+            if (userId != 0)
+            {
+                //工单起止时间
+                string strstarttime = HttpUtility.UrlDecode(RequestString.GetQueryString("starttime"));
+                string strendtime = HttpUtility.UrlDecode(RequestString.GetQueryString("endtime"));
+
+                string strpageindex = RequestString.GetQueryString("page");
+                int pageindex = 1;
+                string strpagesize = RequestString.GetQueryString("pagesize");
+                int pagesize = 10;
+
+                if (strstarttime.Trim() != "" && strstarttime != "undefined")
+                {
+                    sql += " and datediff(day,F_CreateTime,'" + strstarttime + "')<=0 ";
+                }
+                if (strendtime.Trim() != "" && strendtime != "undefined")
+                {
+                    sql += " and datediff(day,F_CreateTime,'" + strendtime + "')>=0   ";
+                }
+                if (strpageindex.Trim() != "")
+                {
+                    pageindex = Convert.ToInt32(strpageindex);
+                }
+
+                if (strpagesize.Trim() != "")
+                {
+                    pagesize = Convert.ToInt32(strpagesize);
+                }
+                int recordCount = 0;
+                dt = BLL.PagerBLL.GetListPager(
+                    "T_Wo_WorkOrder_Demo",
+                    "F_ID",
+                    "*,dbo.GetUserName(F_CreateUser) as CreateUserName ",
+                    sql,
+                    "ORDER BY F_ID desc",
+                    pagesize,
+                    pageindex,
+                    true,
+                    out recordCount);
+
+                var obj = new
+                {
+                    state = "success",
+                    message = "成功",
+                    rows = dt,
+                    total = recordCount
+                };
+
+                return Content(obj.ToJson());
+
+            }
+            return Error("获取失败");
+        }
+
+        /// <summary>
+        /// 获取工单信息
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult GetWorkOrderDemo(int orderid)
+        {
+            int userId = CurrentUser.UserData.F_UserId;
+            if (userId != 0)
+            {
+                Model.T_Sys_UserAccount ua = sysUserAccountBll.GetModel(userId);
+                if (ua != null)
+                {
+                    if (orderid > 0)
+                    {
+                        string sql = "select *,dbo.GetUserName(F_CreateUser) as CreateUserName from T_Wo_WorkOrder_Demo where F_ID =" + orderid + " ";
+                        var data = DbHelperSQL.Query(sql).Tables[0];
+                        var obj = new
+                        {
+                            data
+                        };
+                        return Success("获取成功", obj);
+                    }
+                    else
+                        return Error("参数获取失败");
+                }
+            }
+            return Error("无操作权限！");
+            
+        }
+        #endregion
     }
 }

codegit/CallCenterApi/CallCenterApi.Model/CallCenterApi.Model.csproj

@@ -135,6 +135,7 @@
     <Compile Include="T_Wo_WorkOrderItem.cs" />
     <Compile Include="T_Wo_WorkOrderItem_New.cs" />
     <Compile Include="T_Wo_WorkOrderTimeOut.cs" />
+    <Compile Include="T_Wo_WorkOrder_Demo.cs" />
     <Compile Include="T_Wo_WorkOrder_Logs.cs" />
     <Compile Include="T_Wo_WorkOrder_Que_Map.cs" />
     <Compile Include="UserAccount.cs" />

codegit/CallCenterApi/CallCenterApi.Model/T_Wo_WorkOrder_Demo.cs

@@ -0,0 +1,174 @@
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using System.Text;
+using System.Threading.Tasks;
+
+namespace CallCenterApi.Model
+{
+    /// <summary>
+    /// T_Wo_WorkOrder_Demo:实体类(属性说明自动提取数据库字段的描述信息)
+    /// </summary>
+    [Serializable]
+    public partial class T_Wo_WorkOrder_Demo
+    {
+        public T_Wo_WorkOrder_Demo()
+        { }
+        #region Model
+        private long _f_id;
+        private string _f_workorderid;
+        private string _f_name;
+        private string _f_telphone;
+        private string _f_street;
+        private string _f_sex;
+        private int? _f_age;
+        private string _f_reason;
+        private string _f_years;
+        private string _f_iscontact;
+        private string _f_helps;
+        private string _f_remark;
+        private string _f_createuser;
+        private DateTime? _f_createtime = DateTime.Now;
+        private int? _f_isdel;
+        private string _f_deluser;
+        private DateTime? _f_deltime;
+        /// <summary>
+        /// 
+        /// </summary>
+        public long F_ID
+        {
+            set { _f_id = value; }
+            get { return _f_id; }
+        }
+        /// <summary>
+        /// 
+        /// </summary>
+        public string F_WorkOrderID
+        {
+            set { _f_workorderid = value; }
+            get { return _f_workorderid; }
+        }
+        /// <summary>
+        /// 
+        /// </summary>
+        public string F_Name
+        {
+            set { _f_name = value; }
+            get { return _f_name; }
+        }
+        /// <summary>
+        /// 
+        /// </summary>
+        public string F_Telphone
+        {
+            set { _f_telphone = value; }
+            get { return _f_telphone; }
+        }
+        /// <summary>
+        /// 
+        /// </summary>
+        public string F_Street
+        {
+            set { _f_street = value; }
+            get { return _f_street; }
+        }
+        /// <summary>
+        /// 
+        /// </summary>
+        public string F_Sex
+        {
+            set { _f_sex = value; }
+            get { return _f_sex; }
+        }
+        /// <summary>
+        /// 
+        /// </summary>
+        public int? F_Age
+        {
+            set { _f_age = value; }
+            get { return _f_age; }
+        }
+        /// <summary>
+        /// 
+        /// </summary>
+        public string F_Reason
+        {
+            set { _f_reason = value; }
+            get { return _f_reason; }
+        }
+        /// <summary>
+        /// 
+        /// </summary>
+        public string F_Years
+        {
+            set { _f_years = value; }
+            get { return _f_years; }
+        }
+        /// <summary>
+        /// 
+        /// </summary>
+        public string F_IsContact
+        {
+            set { _f_iscontact = value; }
+            get { return _f_iscontact; }
+        }
+        /// <summary>
+        /// 
+        /// </summary>
+        public string F_Helps
+        {
+            set { _f_helps = value; }
+            get { return _f_helps; }
+        }
+        /// <summary>
+        /// 
+        /// </summary>
+        public string F_Remark
+        {
+            set { _f_remark = value; }
+            get { return _f_remark; }
+        }
+        /// <summary>
+        /// 
+        /// </summary>
+        public string F_CreateUser
+        {
+            set { _f_createuser = value; }
+            get { return _f_createuser; }
+        }
+        /// <summary>
+        /// 
+        /// </summary>
+        public DateTime? F_CreateTime
+        {
+            set { _f_createtime = value; }
+            get { return _f_createtime; }
+        }
+        /// <summary>
+        /// 
+        /// </summary>
+        public int? F_IsDel
+        {
+            set { _f_isdel = value; }
+            get { return _f_isdel; }
+        }
+        /// <summary>
+        /// 
+        /// </summary>
+        public string F_DelUser
+        {
+            set { _f_deluser = value; }
+            get { return _f_deluser; }
+        }
+        /// <summary>
+        /// 
+        /// </summary>
+        public DateTime? F_DelTime
+        {
+            set { _f_deltime = value; }
+            get { return _f_deltime; }
+        }
+        #endregion Model
+
+    }
+}

ivr/IVR_SYCW.xml

@@ -1,8 +1,8 @@
 <?xml version="1.0" encoding="utf-8"?>
 <ivr>
-	<flow Name="IVR_SYCW" Type="normal" MatchedNum="." MatchedLine="|-1|" Concurrency="1">
+	<flow Name="IVR_SFJZ" Type="normal" MatchedNum="." MatchedLine="|-1|" Concurrency="1">
 		<cell Name="CELL_START" Pos="1" Next="2" Note="开始节点" />
-		<cell Name="CELL_SQL" Pos="2" ConnStr="Provider=SQLOLEDB.1;Password=800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_SanYuanCW;Data Source=192.168.4.18" 
+		<cell Name="CELL_SQL" Pos="2" ConnStr="Provider=SQLOLEDB.1;Password=800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_RongJiSFJZ;Data Source=192.168.4.18" 
 		SqlStr="INSERT INTO T_Call_CallRecords(CallId,CallNumber,CallType,CallState,DealType,BeginTime,IvrStartTime,IvrEndTime,EndTime,LongTime,IsDeal,OperateType,MYD) VALUES('%[CallID]','%[CallerID]',0,0,0,GETDATE(),GETDATE(),GETDATE(),GETDATE(),0,0,0,0)" 
 		IsSaved="no" SuccessPos="3" FailPos="3" Note="插入通话记录" />
 		<cell Name="CELL_DEFINEVAR" Pos="3" Next="4" Note="定义变量节点">
@@ -15,41 +15,69 @@
 			<DefVar VarType="1" VarName="HolidayVerify" VarVal="0" />
 			<DefVar VarType="1" VarName="zbdh" VarVal="0" />
 		</cell>
-		<cell Name="CELL_SQL" Pos="4" ConnStr="Provider=SQLOLEDB.1;Password=800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_SanYuanCW;Data Source=192.168.4.18" 
+		<cell Name="CELL_SQL" Pos="4" ConnStr="Provider=SQLOLEDB.1;Password=800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_RongJiSFJZ;Data Source=192.168.4.18" 
 		SqlStr="select COUNT(*) FROM T_Call_Blacklist where F_TelPhone='%[CallerID]'" IsSaved="yes" SuccessPos="5" FailPos="5" Note="读取黑名单" />
 		<cell Name="CELL_RECORDSET" Pos="5" LPos="6" EPos="6" GPos="6" Note="取黑名单结果">
 			<Map Var="BlackListVerify" />
 		</cell>
 		<cell Name="CELL_COMPARE" Pos="6" Data1Type="2" Data2Type="1" Data3Type="1" Data1="BlackListVerify" Data2="0" Data3="" VarType="1" CompareType="2" TruePos="7" FalsePos="12" Note="判断黑名单" />
-		<cell Name="CELL_SQL" Pos="7" ConnStr="Provider=SQLOLEDB.1;Password=800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_SanYuanCW;Data Source=192.168.4.18" 
+		<cell Name="CELL_SQL" Pos="7" ConnStr="Provider=SQLOLEDB.1;Password=800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_RongJiSFJZ;Data Source=192.168.4.18" 
 		SqlStr="update T_Call_CallRecords set CallState=1,DealType=1,IsDeal=1 where CallId='%[CallID]'" IsSaved="no" SuccessPos="26" FailPos="26" Note="黑名单通话记录" />
 		
-		<cell Name="CELL_AUDIODTMF" Pos="12" PlayType="2" ContentType="1" Content="E:\midware\ivr\ivr_lvdi\wav\欢迎词.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
-		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="0" FinishKey="#" KeyVar="" SuccessPos="8" FailPos="24" HangupPos="25" Note="放欢迎词" />
 		<!--
-			1.播放欢迎词-2.判断是否下班 是直接转入坐席，不是继续播报
+			1.播放欢迎词
+			2.业务选择:
+				自助报到请按1：问题提醒、提出问题回答
+				人工报到请按0；节假日判断，非节假日转人工
 		-->
-		<!--<cell Name="CELL_SQL" Pos="8" ConnStr="Provider=SQLOLEDB.1;Password=800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_SanYuanCW;Data Source=192.168.4.18" 
-		SqlStr="SELECT count(*) FROM T_Sys_WorkCalendar WHERE getdate() between F_DateId and DATEADD(dd,1,F_DateId) AND F_WorkingFlag=1 AND Convert(varchar(20),getdate(),108)&gt;=Convert(varchar(20),'07:30:00',108) and Convert(varchar(20),getdate(),108)&lt;=Convert(varchar(20),'23:30:00',108)" 
-		IsSaved="yes" SuccessPos="9" FailPos="603" Note="节假日查询" />-->
-    <cell Name="CELL_SQL" Pos="8" ConnStr="Provider=SQLOLEDB.1;Password=800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_SanYuanCW;Data Source=192.168.4.18"
+		
+		<cell Name="CELL_AUDIODTMF" Pos="12" PlayType="2" ContentType="1" Content="E:\midware\ivr\ivr_lvdi\wav\欢迎词.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
+		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="0" FinishKey="#" KeyVar="" SuccessPos="101" FailPos="24" HangupPos="25" Note="放欢迎词" />
+		<cell Name="CELL_AUDIODTMF" Pos="101" PlayType="1" ContentType="1" Content="E:\midware\ivr\ivr_lvdi\wav\业务选择.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
+		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="0" FinishKey="#" KeyVar="key" SuccessPos="102" FailPos="24" HangupPos="25" Note="业务选择" />
+		<cell Name="CELL_BRANCH" Pos="102" Var="key" DefaultPos="101" Note="业务选择-分支">
+			<Branch Value="1" Pos="103" />      <!--自助报到请按1-->
+			<Branch Value="0" Pos="8" />      <!--人工报到请按0-->
+		</cell>
+		<!--自助报到开始-->
+		<cell Name="CELL_AUDIODTMF" Pos="103" PlayType="2" ContentType="1" Content="E:\midware\ivr\ivr_lvdi\wav\问卷提醒.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
+		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="0" FinishKey="#" KeyVar="" SuccessPos="104" FailPos="24" HangupPos="25" Note="问卷提醒" />
+		<cell Name="CELL_AUDIODTMF" Pos="104" PlayType="2" ContentType="1" Content="E:\midware\ivr\ivr_lvdi\wav\Q1姓名.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
+		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="0" FinishKey="#" KeyVar="" SuccessPos="105" FailPos="24" HangupPos="25" Note="Q1姓名" />
+		<cell Name="CELL_LEAVEWORD" Pos="105" Path="%[CallID]_%[CallerID]_%[StartTime].wav" FinishKey="#" Timeout="60" TimeoutPos="106" HangupPos="23" FinishPos="106" Note="Q1姓名回答" />
+		
+		<cell Name="CELL_AUDIODTMF" Pos="106" PlayType="2" ContentType="1" Content="E:\midware\ivr\ivr_lvdi\wav\Q2矫正原因.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
+		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="0" FinishKey="#" KeyVar="" SuccessPos="107" FailPos="24" HangupPos="25" Note="Q2矫正原因" />
+		<cell Name="CELL_LEAVEWORD" Pos="107" Path="%[CallID]_%[CallerID]_%[StartTime].wav" FinishKey="#" Timeout="60" TimeoutPos="108" HangupPos="23" FinishPos="108" Note="Q2矫正原因回答" />
+		
+		<cell Name="CELL_AUDIODTMF" Pos="108" PlayType="2" ContentType="1" Content="E:\midware\ivr\ivr_lvdi\wav\Q3矫正时间.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
+		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="0" FinishKey="#" KeyVar="" SuccessPos="109" FailPos="24" HangupPos="25" Note="Q3矫正时间" />
+		<cell Name="CELL_LEAVEWORD" Pos="109" Path="%[CallID]_%[CallerID]_%[StartTime].wav" FinishKey="#" Timeout="60" TimeoutPos="110" HangupPos="23" FinishPos="110" Note="Q3矫正时间回答" />
+		
+		<cell Name="CELL_AUDIODTMF" Pos="110" PlayType="2" ContentType="1" Content="E:\midware\ivr\ivr_lvdi\wav\Q4是否有接触.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
+		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="0" FinishKey="#" KeyVar="" SuccessPos="111" FailPos="24" HangupPos="25" Note="Q4是否有接触" />
+		<cell Name="CELL_LEAVEWORD" Pos="111" Path="%[CallID]_%[CallerID]_%[StartTime].wav" FinishKey="#" Timeout="60" TimeoutPos="112" HangupPos="23" FinishPos="112" Note="Q4是否有接触回答" />
+		
+		<cell Name="CELL_AUDIODTMF" Pos="112" PlayType="2" ContentType="1" Content="E:\midware\ivr\ivr_lvdi\wav\Q5需要帮助.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
+		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="0" FinishKey="#" KeyVar="" SuccessPos="113" FailPos="24" HangupPos="25" Note="Q5需要帮助" />
+		<cell Name="CELL_LEAVEWORD" Pos="113" Path="%[CallID]_%[CallerID]_%[StartTime].wav" FinishKey="#" Timeout="60" TimeoutPos="114" HangupPos="23" FinishPos="114" Note="Q5需要帮助回答" />
+		
+		<cell Name="CELL_AUDIODTMF" Pos="114" PlayType="2" ContentType="1" Content="E:\midware\ivr\ivr_lvdi\wav\报到完毕.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
+		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="0" FinishKey="#" KeyVar="" SuccessPos="24" FailPos="24" HangupPos="25" Note="报到完毕" />
+		<!--自助报到结束-->
+		<cell Name="CELL_SQL" Pos="8" ConnStr="Provider=SQLOLEDB.1;Password=800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_RongJiSFJZ;Data Source=192.168.4.18"
 		SqlStr="EXEC P_GetHolidays " IsSaved="yes" SuccessPos="9" FailPos="603" Note="节假日查询" />
 		<cell Name="CELL_RECORDSET" Pos="9" LPos="10" EPos="10" GPos="10" Note="取节假日结果">
 			<Map Var="HolidayVerify" />
-      <!--<Map Var="ZBDHVerify" />-->  <!--值班电话返回值-->
 		</cell>
 		<cell Name="CELL_COMPARE" Pos="10" Data1Type="2" Data2Type="1" Data3Type="1" Data1="HolidayVerify" Data2="0" Data3="" VarType="1" CompareType="2" TruePos="603" FalsePos="11" Note="判断节假日" />
-    <!--<cell Name="CELL_COMPARE" Pos="101" Data1Type="2" Data2Type="1" Data3Type="1" Data1="ZBDHVerify" Data2="0" Data3="" VarType="1" CompareType="2" TruePos="29" FalsePos="11" Note="判断值班电话" />-->
-		<!--<cell Name="CELL_AUDIODTMF" Pos="11" PlayType="1" ContentType="1" Content="E:\midware\ivr\ivr_lvdi\wav\假期提示音.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
-		TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="keyh" SuccessPos="11" FailPos="24" HangupPos="25" Note="放节假日音" />-->
-    <cell Name="CELL_AUDIODTMF" Pos="11" PlayType="1" ContentType="1" Content="E:\midware\ivr\ivr_lvdi\wav\假期提示音.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50"
-		TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="Key" SuccessPos="301" FailPos="24" HangupPos="25" Note="放节假日音" />
-    <cell Name="CELL_BRANCH" Pos="301" Var="Key" DefaultPos="11" Note="分支节点">
-      <Branch Value="1" Pos="29" />      <!--转值班电话-->
-      <Branch Value="2" Pos="20" />      <!--新添加语音留言-->
-    </cell>
+		<cell Name="CELL_AUDIODTMF" Pos="11" PlayType="1" ContentType="1" Content="E:\midware\ivr\ivr_lvdi\wav\假期提示音.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50"
+		TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="KeyH" SuccessPos="301" FailPos="24" HangupPos="25" Note="放节假日音" />
+		<cell Name="CELL_BRANCH" Pos="301" Var="KeyH" DefaultPos="11" Note="分支节点">
+		  <Branch Value="1" Pos="103" />      <!--自助报到请按1-->
+		</cell>
 
-    <cell Name="CELL_SQL" Pos="603" ConnStr="Provider=SQLOLEDB.1;Password=800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_SanYuanCW;Data Source=192.168.4.18" 
+		<cell Name="CELL_SQL" Pos="603" ConnStr="Provider=SQLOLEDB.1;Password=800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_RongJiSFJZ;Data Source=192.168.4.18" 
 		SqlStr="select top 1 F_ZXZID from T_Sys_SeatGroup where F_ZXZCode='ZXZ'" 
 		IsSaved="yes" SuccessPos="604" FailPos="24" Note="获取坐席组ID" />
 		<cell Name="CELL_RECORDSET" Pos="604" LPos="13" EPos="13" GPos="13" Note="获取坐席组ID结果">
@@ -58,14 +86,13 @@
 		
 		<!--坐席排队时，没有登录坐席直接转值班电话，无空闲坐席转坐席全忙放音，有空闲坐席继续播报-->
 		<cell Name="CELL_QUEUE" Pos="13" Strategy="1" VipLevelType="1" VipLevel="0" GroupType="1" Group="12" AgentVar="AgentNo" ExtenVar="AgentExtNo" 
-		NoAgentPos="29" NoFreePos="14" SuccessPos="18" HangupPos="25" Note="排队节点" />
+		NoAgentPos="14" NoFreePos="14" SuccessPos="18" HangupPos="25" Note="排队节点" />
 		
 		<cell Name="CELL_AUDIODTMF" Pos="14" PlayType="1" ContentType="1" Content="E:\midware\ivr\ivr_lvdi\wav\坐席全忙.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
-		TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="Key" SuccessPos="15" FailPos="24" HangupPos="25" Note="坐席全忙放音" />
-		<cell Name="CELL_BRANCH" Pos="15" Var="Key" DefaultPos="14" Note="分支节点">
-			<Branch Value="1" Pos="16" />       <!--继续排队-->
-			<Branch Value="2" Pos="29" />       <!--转值班电话-->
-      <Branch Value="3" Pos="20" />       <!--新添加语音留言-->
+		TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="KeyM" SuccessPos="15" FailPos="24" HangupPos="25" Note="坐席全忙放音" />
+		<cell Name="CELL_BRANCH" Pos="15" Var="KeyM" DefaultPos="14" Note="分支节点">
+			<Branch Value="1" Pos="16" />       <!--继续等待请按1，-->
+			<Branch Value="2" Pos="103" />       <!--自助报到请按2-->
 		</cell>		
 		<cell Name="CELL_CONTINUEQUEUE" Pos="16" Agent="AgentNo" Exten="AgentExtNo" Audio="E:\midware\ivr\ivr_lvdi\wav\保持音.wav" Timeout="60" SuccessPos="18" HangupPos="25" TimeoutPos="14" Note="继续排队节点" />
 		<cell Name="CELL_CANCELQUEUE" Pos="17" Reason="等烦了" Next="24" Note="放弃排队节点" />		
@@ -75,14 +102,7 @@
 		<cell Name="CELL_TURNAGENT" Pos="19" Exten="AgentExtNo" SuccessPos="25" FailPos="17" HangupPos="24" Note="转座席节点">
 		  <BandData Var="CallID" />
 		</cell>
-		<cell Name="CELL_AUDIODTMF" Pos="20" PlayType="2" ContentType="1" Content="E:\midware\ivr\ivr_lvdi\wav\留言提示音.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
-		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="" SuccessPos="21" FailPos="24" HangupPos="25" Note="留言开始放音" />
-		<cell Name="CELL_LEAVEWORD" Pos="21" Path="%[CallID]_%[CallerID]_%[StartTime].wav" FinishKey="#" Timeout="60" TimeoutPos="22" HangupPos="23" FinishPos="22" Note="留言节点" />
-		<cell Name="CELL_AUDIODTMF" Pos="22" PlayType="2" ContentType="1" Content="E:\midware\ivr\ivr_lvdi\wav\留言结束提示音.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
-		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="" SuccessPos="23" FailPos="23" HangupPos="23" Note="留言结束放音" />
-		<cell Name="CELL_SQL" Pos="23" ConnStr="Provider=SQLOLEDB.1;Password=800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_SanYuanCW;Data Source=192.168.4.18" 
-		SqlStr="INSERT INTO T_Call_LeaveRecord(F_Phone,F_LeaveTime,F_Status,F_RecFileUrl) VALUES('%[CallerID]',GETDATE(),0,'%[CallID]_%[CallerID]_%[StartTime].wav')" IsSaved="no" 
-		SuccessPos="24" FailPos="24" Note="留言入库" />
+		
 		<cell Name="CELL_HANGUP" Pos="24" Next="25" Note="挂机节点" />
 		<cell Name="CELL_END" Pos="25" Note="结束节点" />	
 		
@@ -91,17 +111,5 @@
 		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="" SuccessPos="25" FailPos="24" HangupPos="25" Note="黑名单提示音" />
 		<!--黑名单提示音-->
 		
-		<!--转值班电话-->
-		<cell Name="CELL_BRANCH"  Pos="28" Var="keyh" DefaultPos="14" Note="是否转值班电话-比较按键值" >
-			<Branch Pos="29" Value="1" />
-		</cell>
-		<cell Name="CELL_AUDIODTMF" Pos="29" PlayType="2" ContentType="1" Content="E:\midware\ivr\ivr_lvdi\wav\转值班电话提示.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
-		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="0" FinishKey="#" KeyVar="" SuccessPos="701" FailPos="24" HangupPos="25" Note="转值班电话提示音" />
-		<cell Name="CELL_SQL" Pos="701" ConnStr="Provider=SQLOLEDB.1;Password=800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_SanYuanCW;Data Source=192.168.4.18" SqlStr="EXEC P_GetZBDH " IsSaved="yes" SuccessPos="702" FailPos="24" Note="获取值班电话" />
-		<cell Name="CELL_RECORDSET" Pos="702" LPos="30" EPos="30" GPos="30" Note="获取值班电话结果">
-			<Map Var="zbdh" />
-		</cell>
-		<cell Name="CELL_TRANSFEROUT" Pos="30" CalleeNumType="2" CalleeNum="zbdh" Timeout="60" SuccessPos="25" FailPos="24" Note="转值班电话" />
-		<!--转值班电话-->
 	</flow>		
 </ivr>

ivr/语音文本.txt

@@ -1,15 +1,14 @@
-欢迎词
-欢迎致电郑州三元财务，电话正在转接，请稍后
+欢迎词音
+欢迎致电榕基企业司法矫正项目呼叫中心
+
+业务选择音
+自助报到请按1，人工报到请按0
 
 假期提示音
-对不起，现在是非人工服务时间，感谢您的来电，再见
-假期提示音2 ------------
-对不起，现在是非人工服务时间，转值班电话请按1，语音留言请按2，结束请挂机！
+对不起，现在是非人工服务时间，自助报到请按1
 
-坐席全忙
-对不起，现在坐席正忙，继续等待请按1，结束请挂机！
-坐席全忙2 ------------
-对不起，现在坐席正忙，继续等待请按1，转值班电话请按2，语音留言请按3，结束请挂机！
+坐席全忙音
+对不起，现在坐席正忙，继续等待请按1，自助报到请按2
 
 通话录音提示音
 为了保证服务质量，本次通话可能会被录音，电话转接中，请稍后
@@ -23,5 +22,13 @@
 黑名单提示音
 对不起，您没有呼叫权限，感谢您的来电，再见
 
-转值班电话提示
-正在为您转接中，请稍后
+问卷提醒：
+以下问题请在听到滴的一声后回复，按井号键结束
+
+请问您的姓名是
+请问您是因为什么进入社区矫正的
+请问您共接收多长时间社区矫正
+请问您在接受矫正期间是否有接触过被害人或其亲属
+请问您最需要哪方面的帮助
+
+报到完成，稍后人工会为您记录，感谢您的配合，再见