添加呼叫结果统计报表

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/report/CallOutReportController.cs

@@ -18,7 +18,8 @@ namespace CallCenterApi.Interface.Controllers.report
         private readonly BLL.T_Ask_QuestionItems questionItemBLL = new BLL.T_Ask_QuestionItems();
         private readonly BLL.T_Sys_DictionaryValue dvItemBLL = new BLL.T_Sys_DictionaryValue();
         private readonly BLL.T_Call_OutTask otBLL = new BLL.T_Call_OutTask();
-
+        private BLL.T_Sys_UserAccount sysUserAccountBll = new BLL.T_Sys_UserAccount();
+        private readonly BLL.T_Call_OutTaskRecords otrBLL = new BLL.T_Call_OutTaskRecords();
 
         #region 获取外呼任务报表查询
         /// <summary>
@@ -1482,5 +1483,234 @@ namespace CallCenterApi.Interface.Controllers.report
         }
         #endregion
 
+
+        //统计坐席接通未接通等状态
+        //2018-6-28调整报表添加
+        #region 呼叫结果统计报表
+        /// <summary>
+        /// 呼叫结果统计报表
+        /// </summary>
+        /// <param name="agentid">坐席id</param>
+        /// <param name="sdate">开始时间</param>
+        /// <param name="edate">结束时间</param>
+        /// <returns></returns>
+        public ActionResult GetHJJGReport(string agentid, string sdate, string edate)
+        {
+            #region 测试用
+            //TaskID = "";
+            //quesid = "50";
+            ////countryid = "524";
+            //sdate = "2018-02-27";
+            //edate = "2018-07-25";
+            #endregion
+
+            #region 新建输出表
+            DataTable dtnew = new DataTable();
+            dtnew.Columns.Add("坐席");
+
+            var dsi = dvItemBLL.GetModelList(" F_DictionaryFlag='HJJG'");
+            if (dsi.Count > 0)
+            {
+                foreach (var itemconf in dsi)
+                {
+                    dtnew.Columns.Add(itemconf.F_Name);
+
+                }
+            }
+            dtnew.Columns.Add("合计");
+
+            #endregion
+
+            //2018-7-5
+            string strand = "";
+            if (!string.IsNullOrEmpty(agentid))
+            {
+                strand = " and F_UserName='" + agentid + "' ";
+            }
+
+            //2018-7-6
+            DataRow drtotal = dtnew.NewRow();
+            drtotal["坐席"] = "合计";
+            #region 根据单位和QuestionItemID统计数量
+            if (string.IsNullOrEmpty(agentid))//countryid == "")//为空时统计全部坐席信息，否则显示单个坐席数据
+            {
+                string sql = " f_seatflag=1 ";
+                List<Model.T_Sys_UserAccount> userSeartList = sysUserAccountBll.GetModelList(sql + " order by f_userid asc ");
+                if (userSeartList.Count > 0)
+                {
+                    int totalnum = 0;
+                    foreach (var user in userSeartList)
+                    {
+                        DataRow dr = dtnew.NewRow();
+                        agentid = user.F_UserCode;
+                        dr["坐席"] = agentid;
+                        foreach (var itemconf in dsi)
+                        {
+                            var dsk = otrBLL.GetRecordCount(" DATEDIFF(day,ExpandDatField1,'" + sdate + "')<=0 and DATEDIFF(day,ExpandDatField1,'" + edate + "')>=0 and F_UserName='" + agentid + "' and F_HJJGName='" + itemconf.F_Name + "'");
+                            dr[itemconf.F_Name] = dsk;
+                            totalnum += dsk;
+
+                        }
+                        dr["合计"] = totalnum;
+                        dtnew.Rows.Add(dr);
+
+                    }
+
+                }
+            }
+            else
+            {
+                DataRow dr = dtnew.NewRow();
+                
+                dr["坐席"] = agentid;
+                int totalnum = 0;
+                foreach (var itemconf in dsi)
+                {
+                    
+                    var dsk = ansBLL.GetRecordCount(" DATEDIFF(day,ExpandDatField1,'" + sdate + "')<=0 and DATEDIFF(day,ExpandDatField1,'" + edate + "')>=0 and F_UserName='" + agentid + "' and F_HJJGName='" + itemconf.F_Name + "'");
+                    dr[itemconf.F_Name] = dsk;
+                    totalnum += dsk;
+
+                }
+                dr["合计"] = totalnum;
+                dtnew.Rows.Add(dr);
+            }
+                if (dsi.Count > 0)
+                {
+                    foreach (var itemconf in dsi)
+                    {
+
+                        drtotal[itemconf.F_Name] = ColumnSum(dtnew, itemconf.F_Name);
+
+                    }
+                }
+
+                drtotal["合计"] = ColumnSum(dtnew, "合计");
+
+                dtnew.Rows.Add(drtotal);
+                return Success("获取坐席呼叫结果数据成功", dtnew);
+                #endregion
+
+            
+        }
+        #endregion
+
+        #region 导出呼叫结果统计报表
+        /// <summary>
+        /// 呼叫结果统计报表
+        /// </summary>
+        /// <param name="agentid">坐席id</param>
+        /// <param name="sdate">开始时间</param>
+        /// <param name="edate">结束时间</param>
+        /// <returns></returns>
+        public ActionResult GetHJJGReportExpt(string agentid, string sdate, string edate)
+        {
+            #region 测试用
+            //TaskID = "";
+            //quesid = "50";
+            ////countryid = "524";
+            //sdate = "2018-02-27";
+            //edate = "2018-07-25";
+            #endregion
+
+            #region 新建输出表
+            DataTable dtnew = new DataTable();
+            dtnew.Columns.Add("坐席");
+
+            var dsi = dvItemBLL.GetModelList(" F_DictionaryFlag='HJJG'");
+            if (dsi.Count > 0)
+            {
+                foreach (var itemconf in dsi)
+                {
+                    dtnew.Columns.Add(itemconf.F_Name);
+
+                }
+            }
+            dtnew.Columns.Add("合计");
+
+            #endregion
+
+            //2018-7-5
+            string strand = "";
+            if (!string.IsNullOrEmpty(agentid))
+            {
+                strand = " and F_UserName='" + agentid + "' ";
+            }
+
+            //2018-7-6
+            DataRow drtotal = dtnew.NewRow();
+            drtotal["坐席"] = "合计";
+            #region 根据单位和QuestionItemID统计数量
+            if (string.IsNullOrEmpty(agentid))//countryid == "")//为空时统计全部坐席信息，否则显示单个坐席数据
+            {
+                string sql = " f_seatflag=1 ";
+                List<Model.T_Sys_UserAccount> userSeartList = sysUserAccountBll.GetModelList(sql + " order by f_userid asc ");
+                if (userSeartList.Count > 0)
+                {
+                    int totalnum = 0;
+                    foreach (var user in userSeartList)
+                    {
+                        DataRow dr = dtnew.NewRow();
+                        agentid = user.F_UserCode;
+                        dr["坐席"] = agentid;
+                        foreach (var itemconf in dsi)
+                        {
+                            var dsk = otrBLL.GetRecordCount(" DATEDIFF(day,ExpandDatField1,'" + sdate + "')<=0 and DATEDIFF(day,ExpandDatField1,'" + edate + "')>=0 and F_UserName='" + agentid + "' and F_HJJGName='" + itemconf.F_Name + "'");
+                            dr[itemconf.F_Name] = dsk;
+                            totalnum += dsk;
+
+                        }
+                        dr["合计"] = totalnum;
+                        dtnew.Rows.Add(dr);
+
+                    }
+
+                }
+            }
+            else
+            {
+                DataRow dr = dtnew.NewRow();
+
+                dr["坐席"] = agentid;
+                int totalnum = 0;
+                foreach (var itemconf in dsi)
+                {
+
+                    var dsk = ansBLL.GetRecordCount(" DATEDIFF(day,ExpandDatField1,'" + sdate + "')<=0 and DATEDIFF(day,ExpandDatField1,'" + edate + "')>=0 and F_UserName='" + agentid + "' and F_HJJGName='" + itemconf.F_Name + "'");
+                    dr[itemconf.F_Name] = dsk;
+                    totalnum += dsk;
+
+                }
+                dr["合计"] = totalnum;
+                dtnew.Rows.Add(dr);
+            }
+            if (dsi.Count > 0)
+            {
+                foreach (var itemconf in dsi)
+                {
+
+                    drtotal[itemconf.F_Name] = ColumnSum(dtnew, itemconf.F_Name);
+
+                }
+            }
+
+            drtotal["合计"] = ColumnSum(dtnew, "合计");
+
+            dtnew.Rows.Add(drtotal);
+            //return Success("获取坐席呼叫结果数据成功", dtnew);
+            #endregion
+            //导出dtnew
+            NPOIHelper npoi = new NPOIHelper();
+            if (npoi.ExportToExcel("呼叫结果统计数据", dtnew, null) == "")
+            {
+                return Success("导出成功");
+            }
+            else
+            {
+                return Error("导出失败");
+            }
+
+        }
+        #endregion
     }
 }