三元财务UI

WorkOrder.js 29KB

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  1. /**
  2. * 工单管理
  3. * */
  4. var detailOrderNum = ''; //获取工单详情的工单编号
  5. $(document).ready(function() {
  6. //初始化时间
  7. laydate.render({
  8. elem: '#sc_time',
  9. range: '~',
  10. theme: '#1ab394',
  11. calendar: true
  12. });
  13. //获取工单来源
  14. helper.getDropList.getlistDropByDic($('#sc_source'), 'GDLY');
  15. //获取工单类型
  16. helper.getDropList.getlistDropByDic($('#sc_type'), 'GDLX');
  17. //获取业务办理
  18. helper.getDropList.getlistDropByDic($('#sc_handle'), 'YWLX');
  19. initTable();
  20. $("#sc_btns").click(function() {
  21. initTable();
  22. $(".Closed").trigger('click');
  23. });
  24. //详情
  25. $(".ckxq ul li").click(function() {
  26. $(this).addClass("Active").siblings().removeClass("Active");
  27. var tabindex = $(this).index();
  28. $(".gdxq").hide();
  29. $(".gdxq").eq(tabindex).show();
  30. if(tabindex === 0) {
  31. getWorkOrderDetails();
  32. } else if(tabindex > 0 && tabindex < 4) {
  33. getItemList(tabindex);
  34. } else if(tabindex === 4) {
  35. initTableLogs();
  36. }
  37. });
  38. $(".Closed").click(function() {
  39. $(".ckxq").addClass("Hidens");
  40. });
  41. });
  42. //工单管理内的列表
  43. function initTable() {
  44. var orderMenu = top.$("iframe:visible")[0].src.split('/WorkOrder/')[1];
  45. // console.log(orderMenu);
  46. //工单状态(0待指派 1待接单的 2待完成的(待处理) 3已完成的 4我参与的 5超期工单)
  47. var ltype = ''; //否 string 工单状态
  48. var isaudit = '-1'; //微信列表(0未审核微信列表,1已审核微信列表,-1是所有)
  49. switch(orderMenu) {
  50. case "WorkOrderAppoint.html": //待指派
  51. ltype = '0';
  52. isaudit = '1';
  53. break;
  54. case "WorkOrderReceive.html": //待接单
  55. ltype = '1';
  56. isaudit = '1';
  57. break;
  58. case "WorkOrderDispose.html": //待处理
  59. ltype = '2';
  60. isaudit = '1';
  61. break;
  62. case "WorkOrderParty.html": //已处理
  63. ltype = '3';
  64. isaudit = '1';
  65. break;
  66. case "WorkOrderPartake.html": //已参与
  67. ltype = '4';
  68. isaudit = '1';
  69. break;
  70. case "WorkOrderOverdue.html": //超期
  71. ltype = '5';
  72. isaudit = '1';
  73. break;
  74. case "WorkOrderWchartList.html": //微信工单
  75. isaudit = '0';
  76. break;
  77. case "WorkOrderExpedite.html": //工单催办
  78. initTableExpedite();
  79. return;
  80. break;
  81. default:
  82. break;
  83. }
  84. //先销毁表格
  85. $('#workorderlist').bootstrapTable('destroy');
  86. //初始化表格,动态从服务器加载数据
  87. $("#workorderlist").bootstrapTable({
  88. method: "get", //使用get请求到服务器获取数据
  89. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  90. contentType: 'application/x-www-form-urlencoded',
  91. striped: true, //表格显示条纹
  92. pagination: true, //启动分页
  93. pageSize: 5, //每页显示的记录数
  94. pageNumber: 1, //当前第几页
  95. pageList: [5, 20, 50, 100], //记录数可选列表
  96. search: false, //是否启用查询
  97. showColumns: false, //显示下拉框勾选要显示的列
  98. showRefresh: false, //显示刷新按钮
  99. sidePagination: "server", //表示服务端请求
  100. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  101. //设置为limit可以获取limit, offset, search, sort, order
  102. queryParamsType: "undefined",
  103. queryParams: function queryParams(params) { //设置查询参数
  104. var param = {
  105. page: params.pageNumber,
  106. pagesize: params.pageSize,
  107. keyword: $('#sc_key').val(), //string 关键字:可输入客户姓名,电话,工单号,反馈内容
  108. ltype: ltype ,//string 状态列表:"0"://待指派的、"1"://待接单的、"2"://待完成的(待处理)、"3"://已完成的、"4"://我参与的、"5"://超期工单
  109. isaudit: isaudit,//int 微信列表(0未审核微信列表,1已审核微信列表)
  110. states: $('#sc_state').val(),//int 工单状态
  111. source: $('#sc_source').val(),//int 工单来源
  112. type: $('#sc_type').val(),//int 工单类型
  113. typeclass: $('#sc_handle').val(),// int 业务类型
  114. starttime: $('#sc_time').val() && $('#sc_time').val().split(' ~ ')[0],//string 工单开始时间
  115. endtime: $('#sc_time').val() && $('#sc_time').val().split(' ~ ')[1],//string 工单结束时间
  116. token: $.cookie("token")
  117. };
  118. return param;
  119. },
  120. onLoadSuccess: function() { //加载成功时执行
  121. //layer.msg("加载成功");
  122. // authorizeOperateButton(); //获取 userType 判断按钮权限
  123. },
  124. onLoadError: function() { //加载失败时执行
  125. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  126. }
  127. });
  128. }
  129. //工单催办
  130. function initTableExpedite() {
  131. //先销毁表格
  132. $('#workorderlist').bootstrapTable('destroy');
  133. //初始化表格,动态从服务器加载数据
  134. $("#workorderlist").bootstrapTable({
  135. method: "get", //使用get请求到服务器获取数据
  136. url: huayi.config.callcenter_url + "WorkOrder/GetNotDoneWorkList", //获取数据的Servlet地址
  137. contentType: 'application/x-www-form-urlencoded',
  138. striped: true, //表格显示条纹
  139. pagination: true, //启动分页
  140. pageSize: 5, //每页显示的记录数
  141. pageNumber: 1, //当前第几页
  142. pageList: [5, 20, 50, 100], //记录数可选列表
  143. search: false, //是否启用查询
  144. showColumns: false, //显示下拉框勾选要显示的列
  145. showRefresh: false, //显示刷新按钮
  146. sidePagination: "server", //表示服务端请求
  147. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  148. //设置为limit可以获取limit, offset, search, sort, order
  149. queryParamsType: "undefined",
  150. queryParams: function queryParams(params) { //设置查询参数
  151. var param = {
  152. page: params.pageNumber,
  153. pagesize: params.pageSize,
  154. keyword: $('#sc_key').val(), //否 string 模糊搜索(客户姓名,电话,房间号,工单号)
  155. type: $('#sc_source').val(), //否 string 工单来源
  156. typeclass: $('#sc_type').val(), //否 string 工单类型
  157. starttime: $('#sc_time').val() && $('#sc_time').val().split(' ~ ')[0], //否 string 工单起止时间
  158. endtime: $('#sc_time').val() && $('#sc_time').val().split(' ~ ')[1], //否 string 工单起止时间
  159. areaid: $('#sc_rengin').val(), //否 string 区域id
  160. regionid: $('#sc_pro').val(), //否 string 项目id
  161. buldingid: $('#sc_floor').val(), //否 string 期号id
  162. isaudit: '1', //微信列表(0未审核微信列表,1已审核微信列表,-1所有)
  163. token: $.cookie("token"),
  164. };
  165. return param;
  166. },
  167. onLoadSuccess: function() { //加载成功时执行
  168. //layer.msg("加载成功");
  169. // authorizeOperateButton(); //获取 userType 判断按钮权限
  170. },
  171. onLoadError: function() { //加载失败时执行
  172. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  173. }
  174. });
  175. }
  176. //获取 userType 判断按钮权限
  177. function authorizeOperateButton() {
  178. var userType = $.cookie("userType");
  179. // userType = "1";//测试数据
  180. //-1系统管理员 1接待部,2办理人员,3区域客服,4监管,业主(客户档案会员) 0没有部门
  181. $('.tool_downs').find('[authorize=yes]').hide();
  182. $('#workorderlist').find('.workOprate').hide();
  183. switch(userType) {
  184. case "-1":
  185. $('.tool_downs').find('[authorize=yes]').show();
  186. $('#workorderlist').find('.workOprate').show();
  187. break;
  188. case "1": //接待部(400接待员) (创建、分配、处理、修改、催办 、评论、审核微信工单 ,删除)
  189. $('.tool_downs').find('[id*="HY_transfer"]').show();
  190. $('.tool_downs').find('[id*="HY_end"]').show();
  191. $('.tool_downs').find('[id*="HY_edit"]').show();
  192. $('.tool_downs').find('[id*="HY_remind"]').show();
  193. $('.tool_downs').find('[id*="HY_comment"]').show();
  194. $('.tool_downs').find('[id*="HY_auditor"]').show();
  195. $('.tool_downs').find('[id*="HY_delete"]').show();
  196. $('#workorderlist').find('.workOprate1').show(); //待指派
  197. $('#workorderlist').find('.workOprate2').show(); //待处理
  198. $('#workorderlist').find('.workOprate3').show(); //工单催办
  199. $('#workorderlist').find('.workOprate4').show(); //超期工单
  200. $('#workorderlist').find('.workOprate5').show(); //已处理
  201. $('#workorderlist').find('.workOprate7').show(); //综合查询
  202. $('#workorderlist').find('.workOprate8').show(); //微信工单
  203. break;
  204. case "2": //2--办理人员 (接单、处理、退回 )
  205. $('.tool_downs').find('[id*="HY_receive"]').show();
  206. $('.tool_downs').find('[id*="HY_end"]').show();
  207. $('.tool_downs').find('[id*="HY_back"]').show();
  208. $('#workorderlist').find('.workOprate1').show(); //待指派
  209. $('#workorderlist').find('.workOprate6').show(); //待接单
  210. $('#workorderlist').find('.workOprate2').show(); //待处理
  211. break;
  212. case "3": //3--区域客服 (分配、处理、接单、退回、催办)
  213. $('.tool_downs').find('[id*="HY_transfer"]').show();
  214. $('.tool_downs').find('[id*="HY_end"]').show();
  215. $('.tool_downs').find('[id*="HY_receive"]').show();
  216. $('.tool_downs').find('[id*="HY_back"]').show();
  217. $('.tool_downs').find('[id*="HY_remind"]').show();
  218. $('#workorderlist').find('.workOprate1').show(); //待指派
  219. $('#workorderlist').find('.workOprate6').show(); //待接单
  220. $('#workorderlist').find('.workOprate2').show(); //待处理
  221. $('#workorderlist').find('.workOprate4').show(); //超期工单
  222. $('#workorderlist').find('.workOprate3').show(); //工单催办
  223. break;
  224. case "4": //监管:查看、催办。
  225. $('.tool_downs').find('[id*="HY_remind"]').show();
  226. $('#workorderlist').find('.workOprate4').show(); //超期工单
  227. $('#workorderlist').find('.workOprate3').show(); //工单催办
  228. break;
  229. default:
  230. break;
  231. }
  232. }
  233. //格式化操作(综合查询)
  234. function formatterOprate(val, row) {
  235. //工单状态0待指派,1待处理,2已处理
  236. if(row.State === 2) {
  237. return '<ul class="tool_downs">' +
  238. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.ID + '" onclick="btn_delete(' + val + ')" title="删除">删除</a></li>' +
  239. '</ul>';
  240. } else {
  241. return '<ul class="tool_downs">' +
  242. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.ID + '" onclick="btn_edit(\'' + row.WorkOrderID + '\')" title="修改">修改</a></li>' +
  243. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.ID + '" onclick="btn_delete(' + val + ')" title="删除">删除</a></li>' +
  244. '</ul>';
  245. }
  246. }
  247. //格式化操作 (待指派)
  248. function formatterOprateDeal(val, row) {
  249. return '<ul class="tool_downs">' +
  250. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.ID + '" onclick="btn_edit(\'' + row.WorkOrderID + '\')" title="修改">修改</a></li>' +
  251. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_transfer_' + row.ID + '" onclick="btn_transfer(\'' + val + '\', false, \''+ row.IsAdminSend +'\')" title="分配">分配</a></li>' +
  252. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_end_' + row.ID + '" onclick="btn_end(\'' + val + '\', false)" title="处理">处理</a></li>' +
  253. '</ul>';
  254. }
  255. //格式化操作 (待接单)
  256. function formatterOprateReceive(val, row) {
  257. return '<ul class="tool_downs">' +
  258. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_receive_' + row.ID + '" onclick="btn_receive(\'' + val + '\')" title="接单">接单</a></li>' +
  259. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_back_' + row.ID + '" onclick="btn_back(\'' + val + '\')" title="退回">退回</a></li>' +
  260. '</ul>';
  261. }
  262. //格式化操作 (微信工单 审核)
  263. function formatterOprateWchart(val, row) {
  264. return '<ul class="tool_downs">' +
  265. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_auditor_' + row.ID + '" onclick="btn_auditor(\'' + val + '\')" title="审核">审核</a></li>' +
  266. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.ID + '" onclick="btn_delete(\'' + row.ID + '\')" title="删除">删除</a></li>' +
  267. '</ul>';
  268. }
  269. //格式化操作 (待处理)
  270. function formatterOprateDispose(val, row) {
  271. return '<ul class="tool_downs">' +
  272. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.ID + '" onclick="btn_delete(\'' + row.ID + '\')" title="删除">删除</a></li>' +
  273. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_transfer_' + row.ID + '" onclick="btn_transfer(\'' + val + '\', false, \''+ row.IsAdminSend +'\')" title="分配">分配</a></li>' +
  274. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_end_' + row.ID + '" onclick="btn_end(\'' + val + '\', false)" title="处理">处理</a></li>' +
  275. '</ul>';
  276. }
  277. //格式化操作 (已处理)
  278. function formatterOprateParty(val, row) {
  279. return '<ul class="tool_downs">' +
  280. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.ID + '" onclick="btn_delete(\'' + row.ID + '\')" title="删除">删除</a></li>' +
  281. // '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_comment_' + row.ID + '" onclick="btn_comment(\'' + val + '\')" title="评论">评论</a></li>' +
  282. '</ul>';
  283. }
  284. //格式化操作 (工单催办 超期工单)
  285. function formatterOprateExpedite(val, row) {
  286. return '<ul class="tool_downs">' +
  287. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.ID + '" onclick="btn_edit(\'' + row.WorkOrderID + '\')" title="修改">修改</a></li>' +
  288. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.ID + '" onclick="btn_delete(\'' + row.ID + '\')" title="删除">删除</a></li>' +
  289. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_remind_' + row.ID + '" onclick="btn_remind(\'' + row.WorkOrderID + '\')" title="催办">催办</a></li>' +
  290. '</ul>';
  291. }
  292. //格式化操作 (修改记录)
  293. function formatterOprateLogs(val, row) {
  294. return '<ul class="tool_downs">' +
  295. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_deleteLogs_' + row.Id + '" onclick="btn_deleteLogs(' + row.Id + ')" title="删除">删除</a></li>' +
  296. '</ul>';
  297. }
  298. //格式化工单编号
  299. function formatterOrderId(val, row) {
  300. return '<div class="imgs" ><a class="xg" onclick=btn_detail("' + val + '") >' + val + '</a></div>'
  301. }
  302. //格式化 工单状态
  303. function formatterState(val) {
  304. var stateStr = '-';
  305. var stateClass = '';
  306. switch(val) { //工单状态0待指派,1待处理,2已处理
  307. case 0:
  308. stateStr = '待指派';
  309. stateClass = 'audit_wait';
  310. break;
  311. case 1:
  312. stateStr = '待处理';
  313. stateClass = 'audit_revoke';
  314. break;
  315. case 2:
  316. stateStr = '已处理';
  317. stateClass = 'audit_done';
  318. break;
  319. default:
  320. break;
  321. }
  322. return '<div class="' + stateClass + '">' + stateStr + '</div>';
  323. }
  324. //格式化 工单有效性
  325. function formatterIsEffective(val) {
  326. var stateStr = '-';
  327. var stateClass = '';
  328. switch(val) { //是否有效工单项(0有效,1无效)
  329. case 0:
  330. stateStr = '有效';
  331. stateClass = 'audit_done';
  332. break;
  333. case 1:
  334. stateStr = '无效';
  335. stateClass = 'audit_revoke';
  336. break;
  337. default:
  338. break;
  339. }
  340. return '<div class="' + stateClass + '">' + stateStr + '</div>';
  341. }
  342. //格式化 反馈内容
  343. function formatterDetail(val) {
  344. if(val) {
  345. var strD = decodeURIComponent(val);
  346. strD = helper.filter.filterHTMLTag(strD);
  347. if(strD.length > 10) {
  348. strD = strD.substring(0, 10) + '...';
  349. }
  350. return strD;
  351. }
  352. }
  353. //格式化接收人
  354. function formatterAuditUser(val) {
  355. if(val === "0") {
  356. return '-';
  357. } else {
  358. return val;
  359. }
  360. }
  361. //查看详情
  362. function btn_detail(oid) {
  363. $(".ckxq").removeClass("Hidens");
  364. detailOrderNum = oid;
  365. $(".ckxq ul li").eq(0).trigger("click");
  366. }
  367. //获取工单详情
  368. function getWorkOrderDetails() {
  369. $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetWorkOrder', {
  370. "orderid": detailOrderNum,
  371. "token": $.cookie("token")
  372. }, function(result) {
  373. if(result.state.toLowerCase() == "success") {
  374. if(result.data.data && result.data.data.length > 0) {
  375. var data = result.data.data[0];
  376. $("#xq_gdbh").text(data.WorkOrderID);
  377. $("#xq_gdlx").text(data.GDLXName); //工单类型
  378. $("#xq_cjsj").text(data.CreateTime); //创建时间
  379. $("#xq_gdzt").html(formatterState(data.State)); //工单状态
  380. $("#xq_khxm").text(data.Customer); //客户姓名
  381. $("#xq_khdh").text(helper.filter.cutTel(data.CustomerTel)); //客户电话
  382. $("#xq_company").text(data.County); //公司名称
  383. $("#xq_iseffective").html(formatterIsEffective(data.IsEffective)); //工单有效性
  384. $("#xq_source").text(data.GDLYName); //工单来源
  385. $('#xq_handle').text(data.YWLXName); //业务办理
  386. $("#xq_fkdep").text(data.ResponDeptName); //接收部门
  387. $("#xq_responseUser").text(data.AuditUserNameRel); //接收人
  388. $("#xq_zxgh").text(data.CreateUserName1); //创建人
  389. $("#xq_gdnr").html(decodeURIComponent(data.Detail)); //反馈内容
  390. if(data.IsEffective === 0) {
  391. $('.xq_notes').hide();
  392. } else {
  393. $('.xq_notes').show();
  394. $("#xq_note").text(data.Province); //无效原因
  395. }
  396. }
  397. }
  398. });
  399. }
  400. /**
  401. * 修改
  402. * oid工单id
  403. * isDetail 是否是详情页面的处理
  404. * */
  405. function btn_edit(oid, isDetail) {
  406. layer.open({
  407. type: 2,
  408. title: '修改工单',
  409. maxmin: true, //开启最大化最小化按钮
  410. area: ['80%', '90%'],
  411. content: '../commonTpl/addOrEditWorkOrder.html?oid=' + oid + '&isDetail=' + isDetail
  412. });
  413. }
  414. /**
  415. * 处理
  416. * oid 工单编号
  417. * idDeal 是否待处理的标志
  418. * isDetail 是否是详情页面的处理
  419. * proid 项目id
  420. * */
  421. function btn_deal(oid, isDeal, isDetail, proid) {
  422. layer.open({
  423. type: 2,
  424. title: '处理工单',
  425. maxmin: true, //开启最大化最小化按钮
  426. area: ['80%', '90%'],
  427. content: "../commonTpl/WorkOrderDeal.html?oid=" + oid + "&isDeal=" + isDeal + "&isDetail=" + isDetail + "&proid=" + proid
  428. });
  429. }
  430. /**
  431. * 处理(结束)
  432. * oid 工单编号
  433. * isDetail 是否是详情页面的处理
  434. * */
  435. function btn_end(oid, isDetail) {
  436. layer.open({
  437. type: 2,
  438. title: '处理工单',
  439. maxmin: true, //开启最大化最小化按钮
  440. area: ['80%', '90%'],
  441. content: "../commonTpl/WorkOrderEnd.html?oid=" + oid + "&isDetail=" + isDetail,
  442. });
  443. }
  444. /**
  445. * 分配
  446. * oid 工单编号
  447. * isDetail 是否是详情页面的处理
  448. * proid 项目id
  449. * */
  450. function btn_transfer(oid, isDetail, proid) {
  451. layer.open({
  452. type: 2,
  453. title: '分配工单',
  454. maxmin: true, //开启最大化最小化按钮
  455. area: ['80%', '90%'],
  456. content: "../commonTpl/WorkOrderTransfer.html?oid=" + oid + "&isDetail=" + isDetail + "&proid=" + proid,
  457. });
  458. }
  459. //接单
  460. function btn_receive(oid) {
  461. layer.confirm('您确认要接单吗?', {
  462. icon: 7,
  463. btn: ['接单', '取消'] //按钮
  464. }, function() {
  465. $.post(huayi.config.callcenter_url + 'WorkOrder/SureWorkOrder', {
  466. orderid: oid,
  467. token: $.cookie("token")
  468. }, function(result) {
  469. result = $.parseJSON(result);
  470. if(result.state.toLowerCase() == "success") {
  471. $('#workorderlist').bootstrapTable('refresh');
  472. top.workcount();
  473. $('.Closed').trigger('click');
  474. layer.msg("接单成功");
  475. }
  476. })
  477. });
  478. }
  479. //接单
  480. function btn_back(oid) {
  481. layer.confirm('您确认要退回当前工单吗?', {
  482. icon: 7,
  483. btn: ['退回', '取消'] //按钮
  484. }, function() {
  485. $.post(huayi.config.callcenter_url + 'WorkOrder/backWorkOrder', {
  486. orderid: oid,// 否 string 工单编号
  487. token: $.cookie("token")
  488. }, function(result) {
  489. result = $.parseJSON(result);
  490. if(result.state.toLowerCase() == "success") {
  491. $('#workorderlist').bootstrapTable('refresh');
  492. top.workcount();
  493. $('.Closed').trigger('click');
  494. layer.msg("退回成功!");
  495. }
  496. })
  497. });
  498. }
  499. //审核
  500. function btn_auditor(oid) {
  501. layer.confirm('确认要审核通过该工单吗?', {
  502. icon: 7,
  503. btn: ['有效', '无效'] //按钮
  504. }, function() {
  505. auditWorkOrder(oid, 0);
  506. layer.msg("审核成功!");
  507. },
  508. function() {
  509. layer.prompt({
  510. formType: 2,
  511. value: '',
  512. title: '无效原因',
  513. area: ['600px', '200px'] //自定义文本域宽高
  514. }, function(value, index, elem) {
  515. auditWorkOrder(oid, 1, value);
  516. layer.close(index);
  517. layer.msg("审核成功!");
  518. });
  519. });
  520. }
  521. /**
  522. * 审核
  523. * oid 工单id
  524. * isvalid 0有效,1无效
  525. * oval 不通过原因
  526. * */
  527. function auditWorkOrder(oid, isvalid, oval) {
  528. $.post(huayi.config.callcenter_url + 'WorkOrder/AuditWorkOrder', {
  529. orderid: oid,
  530. iseffective: isvalid, //否 int 工单有效性 默认0 是否有效工单项(0有效,1无效)
  531. note: oval, // 否 string 无效原因
  532. token: $.cookie("token")
  533. }, function(result) {
  534. result = $.parseJSON(result);
  535. if(result.state.toLowerCase() == "success") {
  536. $('#workorderlist').bootstrapTable('refresh');
  537. top.workcount();
  538. $('.Closed').trigger('click');
  539. }
  540. });
  541. }
  542. //评论
  543. function btn_comment(oid) {
  544. layer.prompt({
  545. formType: 2,
  546. value: '',
  547. title: '请输入评论内容',
  548. area: ['800px', '240px'] //自定义文本域宽高
  549. }, function(value, index, elem) {
  550. $.post(huayi.config.callcenter_url + 'WorkOrder/AddWorkOrderComment', {
  551. orderid: oid,
  552. cont: value,
  553. token: $.cookie("token")
  554. }, function(result) {
  555. result = $.parseJSON(result);
  556. if(result.state.toLowerCase() == "success") {
  557. layer.msg("评论工单成功!");
  558. $('#workorderlist').bootstrapTable('refresh');
  559. top.workcount();
  560. $('.Closed').trigger('click');
  561. layer.close(index);
  562. }
  563. })
  564. });
  565. }
  566. //催办
  567. function btn_remind(oid) {
  568. layer.prompt({
  569. formType: 2,
  570. value: '',
  571. title: '请输入催办内容',
  572. area: ['800px', '240px'] //自定义文本域宽高
  573. }, function(value, index, elem) {
  574. $.post(huayi.config.callcenter_url + 'WorkOrder/AddWorkOrderRemind', {
  575. orderid: oid,
  576. cont: value,
  577. token: $.cookie("token")
  578. }, function(result) {
  579. result = $.parseJSON(result);
  580. if(result.state.toLowerCase() == "success") {
  581. layer.msg("催办工单成功!");
  582. $('#workorderlist').bootstrapTable('refresh');
  583. top.workcount();
  584. $('.Closed').trigger('click');
  585. layer.close(index);
  586. }
  587. })
  588. });
  589. }
  590. //删除
  591. function btn_delete(oid) {
  592. layer.confirm('确定删除当前记录?', {
  593. icon: 7,
  594. btn: ['是', '否'] //按钮
  595. }, function(index) {
  596. /*执行删除*/
  597. $.ajax({
  598. type: "post",
  599. url: huayi.config.callcenter_url + "WorkOrder/DelWorkOrder",
  600. dataType: 'json',
  601. async: true,
  602. data: {
  603. ids: oid,
  604. token: $.cookie("token")
  605. },
  606. success: function(data) {
  607. layer.msg("删除成功!");
  608. $('#workorderlist').bootstrapTable('refresh');
  609. top.workcount();
  610. $('.Closed').trigger('click');
  611. layer.close(index);
  612. }
  613. });
  614. });
  615. }
  616. //修改记录删除
  617. function btn_deleteLogs(oid) {
  618. layer.confirm('确定删除当前记录?', {
  619. icon: 7,
  620. btn: ['是', '否'] //按钮
  621. }, function(index) {
  622. /*执行删除*/
  623. $.ajax({
  624. type: "post",
  625. url: huayi.config.callcenter_url + "WorkOrderLogs/Delete",
  626. dataType: 'json',
  627. async: true,
  628. data: {
  629. ids: oid,
  630. token: $.cookie("token")
  631. },
  632. success: function(data) {
  633. layer.msg("删除成功!");
  634. $('#itemTableList4').bootstrapTable('refresh');
  635. layer.close(index);
  636. }
  637. });
  638. });
  639. }
  640. //获取修改记录
  641. function initTableLogs() {
  642. //先销毁表格
  643. $('#itemTableList4').bootstrapTable('destroy');
  644. //初始化表格,动态从服务器加载数据
  645. $("#itemTableList4").bootstrapTable({
  646. method: "get", //使用get请求到服务器获取数据
  647. url: huayi.config.callcenter_url + "WorkOrderLogs/GetList", //获取数据的Servlet地址
  648. contentType: 'application/x-www-form-urlencoded',
  649. striped: true, //表格显示条纹
  650. pagination: true, //启动分页
  651. pageSize: 10, //每页显示的记录数
  652. pageNumber: 1, //当前第几页
  653. pageList: [10, 20, 50, 100], //记录数可选列表
  654. search: false, //是否启用查询
  655. showColumns: false, //显示下拉框勾选要显示的列
  656. showRefresh: false, //显示刷新按钮
  657. sidePagination: "server", //表示服务端请求
  658. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  659. //设置为limit可以获取limit, offset, search, sort, order
  660. queryParamsType: "undefined",
  661. queryParams: function queryParams(params) { //设置查询参数
  662. var param = {
  663. page: params.pageNumber, //否 int 当前页
  664. pagesize: params.pageSize, //否 int 每页数
  665. orderid: detailOrderNum, //否 string 工单编号
  666. //keyword: detailOrderNum, //否 string 模糊搜索(之前反馈内容,修改的反馈内容,工单编号)
  667. //starttime: $('#sc_time').val() && $('#sc_time').val().split(' ~ ')[0], //否 string 工单起止时间
  668. //endtime: $('#sc_time').val() && $('#sc_time').val().split(' ~ ')[1], //否 string 工单起止时间
  669. token: $.cookie("token"),
  670. };
  671. return param;
  672. },
  673. onLoadSuccess: function() { //加载成功时执行
  674. //layer.msg("加载成功");
  675. // authorizeOperateButton();
  676. },
  677. onLoadError: function() { //加载失败时执行
  678. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  679. }
  680. });
  681. }
  682. //获取 处理记录 催办记录 评论记录
  683. function getItemList(type) {
  684. //先销毁表格
  685. var table = $("#itemTableList" + type);
  686. table.bootstrapTable('destroy');
  687. //初始化表格,动态从服务器加载数据
  688. table.bootstrapTable({
  689. method: "get", //使用get请求到服务器获取数据
  690. url: huayi.config.callcenter_url + "WorkOrder/GetItemList", //获取数据的Servlet地址
  691. contentType: 'application/x-www-form-urlencoded',
  692. striped: true, //表格显示条纹
  693. pagination: true, //启动分页
  694. pageSize: 10, //每页显示的记录数
  695. pageNumber: 1, //当前第几页
  696. pageList: [10, 20, 50, 100], //记录数可选列表
  697. search: false, //是否启用查询
  698. showColumns: false, //显示下拉框勾选要显示的列
  699. showRefresh: false, //显示刷新按钮
  700. sidePagination: "server", //表示服务端请求
  701. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  702. //设置为limit可以获取limit, offset, search, sort, order
  703. queryParamsType: "undefined",
  704. queryParams: function queryParams(params) { //设置查询参数
  705. var param = {
  706. page: params.pageNumber,
  707. pagesize: params.pageSize,
  708. type: type,
  709. id: $("#xq_gdbh").text(),
  710. token: $.cookie("token")
  711. };
  712. return param;
  713. },
  714. onLoadSuccess: function() { //加载成功时执行
  715. //layer.msg("加载成功");
  716. },
  717. onLoadError: function() { //加载失败时执行
  718. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  719. }
  720. });
  721. }
  722. //格式化处理详情
  723. function formatterDealDetail(val, row) {
  724. var str = '';
  725. if(!row.IsLast && !row.DealTime && !row.SureUserName && !row.ToDeptName){
  726. str = str + formatterUserName(row.CreateUser, row.CreateUserName) + " 创建了工单。" + "<br>";
  727. }
  728. if(row.IsLast) {
  729. str = str + formatterUserName(row.CreateUser, row.CreateUserName) + " 完结工单。" + "<br>";
  730. }
  731. if(row.DealTime) {
  732. str = str + formatterUserName(row.CreateUser, row.CreateUserName) + " 处理工单:" + "<br>";
  733. str = str + row.Detail + "<br>";
  734. }
  735. if(row.SureUserName) {
  736. str = str + formatterUserName(row.SureUser, row.SureUserName) + " 接单。" + "<br>";
  737. }
  738. if(row.ToDeptName) {
  739. if(row.State != 6){
  740. str = str + formatterUserName(row.CreateUser, row.CreateUserName) + " 指派工单给 " + row.ToDeptName + ":";
  741. if(row.ToUserName) {
  742. str = str + formatterUserName(row.ToUser, row.ToUserName);
  743. }
  744. }
  745. if(row.State === 6){
  746. str = str + row.ToDeptName + ":" + formatterUserName(row.ToUser, row.ToUserName) + " 将工单退回给 " + formatterUserName(row.CreateUser, row.CreateUserName);
  747. }
  748. str = str + "<br>";
  749. }
  750. if(row.IsStart) {
  751. str = str + formatterUserName(row.CreateUser, row.CreateUserName) + " 重新开启工单。" + "<br>";
  752. }
  753. return str;
  754. }
  755. /**
  756. * 格式化名称 返回(8000)管理员
  757. * @user_code 工号
  758. * @user_name 名称
  759. * */
  760. function formatterUserName(user_code, user_name){
  761. var str = '';
  762. if(user_code){
  763. str = '(' + user_code + ')' + user_name;
  764. }else{
  765. str = user_name;
  766. }
  767. return str;
  768. }
  769. function dcexcel(obj) {
  770. var orderMenu = top.$("iframe:visible")[0].src.split('/WorkOrder/')[1];
  771. //console.log(orderMenu);
  772. //工单状态(0待指派 1待接单的 2待完成的(待处理) 3已完成的 4我参与的 5超期工单)
  773. var ltype = ''; //否 string 工单状态
  774. var isaudit = '-1'; //微信列表(0未审核微信列表,1已审核微信列表)
  775. switch(orderMenu) {
  776. case "WorkOrderAppoint.html": //待指派
  777. ltype = '0';
  778. break;
  779. case "WorkOrderReceive.html": //待接单
  780. ltype = '1';
  781. break;
  782. case "WorkOrderDispose.html": //待处理
  783. ltype = '2';
  784. break;
  785. case "WorkOrderParty.html": //已处理
  786. ltype = '3';
  787. break;
  788. case "WorkOrderPartake.html": //已参与
  789. ltype = '4';
  790. break;
  791. case "WorkOrderOverdue.html": //超期
  792. ltype = '5';
  793. break;
  794. case "WorkOrderWchartList.html": //微信工单
  795. isaudit = '0';
  796. break;
  797. default:
  798. break;
  799. }
  800. var url = huayi.config.callcenter_url + "WorkOrder/ExportList?token=" + $.cookie("token");
  801. url += "&keyword=" + $("#sc_key").val();
  802. url += "&ltype=" + ltype;
  803. url += "&states=" + $('#sc_state').val();
  804. url += "&type=" + $("#sc_source").val();
  805. url += "&typeclass=" + $("#sc_type").val();
  806. url += "&starttime=" + ($('#sc_time').val() && $('#sc_time').val().split(' ~ ')[0]);
  807. url += "&endtime=" + ($('#sc_time').val() && $('#sc_time').val().split(' ~ ')[1]);
  808. url += "&areaid=" + $("#sc_rengin").val();
  809. url += "&regionid=" + $("#sc_pro").val();
  810. url += "&buldingid=" + $("#sc_floor").val();
  811. url += "&isaudit=" + isaudit;
  812. obj.href = url;
  813. }
  814. //催办的 导出
  815. function dcexcels(obj) {
  816. var url = huayi.config.callcenter_url + "WorkOrder/ExportList?token=" + $.cookie("token");
  817. url += "&keyword=" + $("#sc_key").val();
  818. url += "&type=" + $("#sc_source").val();
  819. url += "&typeclass=" + $("#sc_type").val();
  820. url += "&starttime=" + ($('#sc_time').val() && $('#sc_time').val().split(' ~ ')[0]);
  821. url += "&endtime=" + ($('#sc_time').val() && $('#sc_time').val().split(' ~ ')[1]);
  822. url += "&areaid=" + $("#sc_rengin").val();
  823. url += "&regionid=" + $("#sc_pro").val();
  824. url += "&buldingid=" + $("#sc_floor").val();
  825. obj.href = url;
  826. }