修改坐席监控状态不准确、强拆等问题

CallCenterWeb.UI/TelCall/SeatMonitor.html

@@ -397,7 +397,6 @@
             </div>
         </div>
     </div>
-
     <script>
         var user;
         $(document).ready(function () {
@@ -586,9 +585,16 @@
         //线路状态
         function UpdateLineState(WorkNumber, State) {
             var sts = "";
+            var ele = $("." + WorkNumber).find("i");
             switch (State) {
                 case "0": sts = "lx"; break;//分机不可用
-                //case "1": sts = "kx"; break;//空闲
+                 case "1": if (!(ele.hasClass("hh") || ele.hasClass("ml"))) {//空闲  2018-05-18 zhangshuangnan 新增
+                	sts = "kx";
+					top.$(".zxzt").removeClass("br").addClass("bl");
+					top.$(".SayBusy").addClass("active");
+					top.$(".SayFree").removeClass("active");
+					top.$(".hwzt").text('空闲');/*2018-05-24 zhangshuangnan 新增 （top.） 解决强拆后状态不准确问题*/
+                 } break;
                 case "2": sts = "ml"; break;//摘机等待拨号
                 case "3": sts = "ml"; break;//正在拨号
                 case "4": sts = "hc"; break;//呼出振铃
@@ -603,7 +609,6 @@
                 case "13": break;//保持/呼出振铃
                 case "14": break;//保持/通话中
             }
-            var ele = $("." + WorkNumber).find("i");
             if (sts) {
                 ele.removeClass().addClass(sts);
             }

CallCenterWeb.UI/js/main.js

@@ -238,10 +238,9 @@ function DropCallBack() {
 	$(".Logout").addClass("active");
 	$(".SayBusy").addClass("active");
 	$(".MakeCall").addClass("active");
- var obj = $("iframe:visible")
-    if (obj.attr("data-id") == './callScreen/callScreen.html?tel=' + hidTel + '&CallID=' + hidCallID + '') {
-	        window.frames[obj.attr("name")].$(".td-call").hide();
-	    }
+ 	if(window.frames['iframe'+ hidCallID +'']){
+		 window.frames['iframe'+ hidCallID +''].$(".td-call").hide();
+	}
 }
 
 function LineStateAgentBack(data) {
@@ -257,10 +256,9 @@ function LineStateAgentBack(data) {
 
 		$(".fwzt").removeClass("br").addClass("bl");
 		$(".zxzt").removeClass("br").addClass("bl");//20180509 by fanlongfei 增加坐席状态灯
-//		clearInterval(timer);
-		if (obj.attr("data-id") == './callScreen/callScreen.html?tel=' + hidTel + '&CallID=' + hidCallID + '') {
-	        window.frames[obj.attr("name")].clearInter();
-	    }
+		if(window.frames['iframe'+ hidCallID +'']){
+			 window.frames['iframe'+ hidCallID +''].clearInter();
+		}
 
 		if(hidTel && hidCallID) {
 			$.post(huayi.config.callcenter_url + 'CallInScreen/UpdateGJ', {
@@ -276,9 +274,9 @@ function LineStateAgentBack(data) {
 		$(".Logout").addClass("active");
 		$(".SayBusy").addClass("active");
 		$(".MakeCall").addClass("active");
- 		if (obj.attr("data-id") == './callScreen/callScreen.html?tel=' + hidTel + '&CallID=' + hidCallID + '') {
-	        window.frames[obj.attr("name")].$(".td-call").hide();
-	    }
+ 		if(window.frames['iframe'+ hidCallID +'']){
+			  window.frames['iframe'+ hidCallID +''].$(".td-call").hide();
+		}
 	}
 	if(data.State == '2') {
 		$(".hwzt").text('摘机等待拨号'); //左下角状态显示
@@ -317,17 +315,14 @@ function LineStateAgentBack(data) {
 				if(result.state.toLowerCase() == "success") {}
 			})
 		}
-
-//		$(".td-call").show();
-//		n = 0;
 		$("#top-search li i").removeClass("active");
 		$(".DropCall").addClass("active");
 		$(".Hold").addClass("active");
 		$(".Transfer").addClass("active");
 		$(".Meeting").addClass("active");
 
-	    if (obj.attr("data-id") == './callScreen/callScreen.html?tel=' + hidTel + '&CallID=' + hidCallID + '') {
-	        window.frames[obj.attr("name")].calling();
+	    if (window.frames['iframe'+ hidCallID +'']) {
+	       setTimeout(window.frames['iframe'+ hidCallID +''].calling(),500);/*2018-05-19 zhangshuangnan 修改  ps: 因软电话设置为 自动应答 通话时间不计时问题*/
 	    }
 
 	}
@@ -401,34 +396,38 @@ function RetrieveBack() {
 	$(".Hold").addClass("active");
 	$(".Retrieve").removeClass("active");
 }
-//监测
+//开始监测
 function SubScribeBack() {
-	var obj = $("iframe:visible")
-	if(obj.attr("data-id") == "./TelCall/SeatMonitor.html") {
-		window.frames[obj.attr("name")].Start();
-	}
+	$('#content-main .J_iframeNew').each(function(i,n){
+		if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
+			window.frames[$(this).attr("name")].Start();
+		}
+	})/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
 }
 //取消监测
 function SubScribeCancelBack() {
-	var obj = $("iframe:visible")
-	if(obj.attr("data-id") == "./TelCall/SeatMonitor.html") {
-		window.frames[obj.attr("name")].Stop();
-	}
+	$('#content-main .J_iframeNew').each(function(i,n){
+		if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
+			window.frames[$(this).attr("name")].Stop();
+		}
+	})/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
 }
 //班长监测返回状态
 //坐席状态
 function AgentStateBack(data) {
-	var obj = $("iframe:visible")
-	if(obj.attr("data-id") == "./TelCall/SeatMonitor.html") {
-		window.frames[obj.attr("name")].UpdateAgentState(data.AgentID, data.State);
-	}
+	$('#content-main .J_iframeNew').each(function(i,n){
+		if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
+			window.frames[$(this).attr("name")].UpdateAgentState(data.AgentID, data.State);
+		}
+	})/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
 }
 //线路状态
 function LineStateBack(data) {
-	var obj = $("iframe:visible")
-	if(obj.attr("data-id") == "./TelCall/SeatMonitor.html") {
-		window.frames[obj.attr("name")].UpdateLineState(data.AgentID, data.State);
-	}
+	$('#content-main .J_iframeNew').each(function(i,n){
+		if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
+			window.frames[$(this).attr("name")].UpdateLineState(data.AgentID, data.State);
+		}
+	})/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
 }
 //录音返回
 function RecordPathBack(data) {