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<!DOCTYPE html>
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<html>
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<head>
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<meta charset="UTF-8">
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<title>来电弹屏</title>
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<script src="../Script/Common/huayi.load.js"></script>
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<script src="../Script/Common/huayi.config.js"></script>
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- <link href="./../css/plugins/jasny/jasny-bootstrap.min.css" rel="stylesheet">
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- <link href="./../js/bootstrap-select/css/bootstrap-select.css" rel="stylesheet" />
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- <link rel="stylesheet" href="./../js/zTree/zTreeStyle.css" />
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<link rel="stylesheet" href="./css/call.css" />
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- <link rel="stylesheet" href="./css/select.css" />
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<style>
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- body,
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- html,
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- .wrapper {
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+ body,html,.wrapper {
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height: 100%;
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}
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-
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- .ldtp-con {
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+ .ldtp-con{
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display: block;
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}
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@@ -243,520 +235,378 @@
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}
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.ldcr-bottom .detail-con ul li .active a {
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- color: #f95a83 !important;
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- }
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-
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- .ldcr-bottom .detail-con ul li .active+.explancon {
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- display: block !important;
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+ color: #f95a83 !important;
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}
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-
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+ .ldcr-bottom .detail-con ul li .active + .explancon {
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+ display: block !important;
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+ }
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.searchbtn {
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- width: 2.5em;
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- height: 24px;
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- border-radius: 5px;
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- position: absolute;
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- background-color: #e43926;
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- background-image: url(./../img/searIcon.png);
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- background-repeat: no-repeat;
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- background-position: center center;
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- cursor: pointer;
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- }
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-
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- #menuContent {
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- background: #fff;
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- position: absolute;
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- width: 100%;
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- border: 1px solid darkgrey;
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- right: 0;
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- top: 21px;
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- z-index: 10;
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- /* display: none;*/
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- overflow-y: auto;
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- }
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-
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- #organizer {
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- height: 25px;
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- width: 128px;
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- display: inline-block;
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- position: relative;
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- }
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-
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- #treeDemo li {
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- width: 100%;
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- }
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-
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- .bootstrap-select>.dropdown-toggle.bs-placeholder {
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- background-color: #ffffff!important;
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- border-color: #e5e6e7!important;
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- }
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-
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- .filter-option {
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- color: #676b6d;
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- }
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-
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- .bootstrap-select>.dropdown-toggle.btn-default {
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- background-color: #ffffff!important;
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- border-color: #e5e6e7!important;
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- color: #555;
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- }
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-
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- #fkdep_market {
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- display: nones;
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- }
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-
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-
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-
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- .testInput-list li {
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- padding: 5px;
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- }
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-
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- .testInput-list li:hover {
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- background-color: #E43926;
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- color: #fff;
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- }
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-
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- #testInput_
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- {
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- width: 100%;
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- outline: none;
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- border: 1px solid #ccc;
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- padding-left: 10px;
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- outline-color: #fff;
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- }
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- #SCorderlist {
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- display: none;
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- }
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- #orderlist{
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- display: none;
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- }
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- .testInput-list {
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- position: absolute;
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- z-index: 999;
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- border: 1px solid rgb(204, 204, 204);
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- background: #fff;
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- z-index: 99999;
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- padding-left: 0;
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- width: 89.6%;
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- display: none;
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- color: #000000;
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-
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- }
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-
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- .testInput-list li {
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- padding: 5px;
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- }
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-
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- .testInput-list li:hover {
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- background-color: #E43926;
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- color: #fff;
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- }
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- #testInput1,#testInput2{
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- outline:none;
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- padding-left: 10px;
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- outline-color :#fff;
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-
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- }
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- .testInput2-list{
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- overflow-x: hidden;
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- height: 159px;
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- overflow-y: auto;
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- }
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- </style>
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+ width: 2.5em;
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+ height: 24px;
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+ border-radius: 5px;
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+ position: absolute;
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+ background-color: #01a1cb;
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+ background-image: url(./../img/searIcon.png);
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+ background-repeat: no-repeat;
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+ background-position: center center;
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+ cursor: pointer;
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+ }
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+
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+ </style>
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</head>
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-
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<body class="gray-bg">
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- <div class="wrapper wrapper-content animated fadeInRight">
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+
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+ <div class="wrapper wrapper-content animated fadeInRight">
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<!--来电弹屏开始-->
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- <div class="ldtp-con clearfix animated fadeInDown ">
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- <div class="minBacha clearfix">
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- <div class="Bacha">
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- <a href="javaScript:;" title="关闭"></a>
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- </div>
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- </div>
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- <div class="hei-list">
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- <div class="heiTop clearFix">
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- <p class="htl">黑名单</p>
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- <p class="bacha" title="关闭">x</p>
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- </div>
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- <div class="heiCon">
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- <div class="heit">
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- <span style="font-size: 14px;">输入拉黑时长：</span>
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- <input type="text" id="time-word" />
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- </div>
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- <div class="chooses">
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-
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- <label class="radio-inline">
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- <input type="radio" name="time" value="1" checked="checked" style="margin-top: 3px;"> 天
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- </label>
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- <label class="radio-inline">
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- <input type="radio" name="time" value="2" style="margin-top: 3px;" />时
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- </label>
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- <label class="radio-inline">
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- <input type="radio" name="time" value="3" style="margin-top: 3px;" />分
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- </label>
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- <label class="radio-inline">
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- <input type="radio" name="time" value="4" style="margin-top: 3px;" />永久
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- </label>
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-
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- </div>
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- <p style="margin-top: 15px;"><button id="bc" class="btns">保存</button></p>
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- </div>
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-
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- </div>
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- <!--左侧内容-->
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- <div class="ldtp-cl col-sm-3">
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- <div class="head-pic">
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- <div class="hp-box">
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- <img src="./../img/txpic.png" alt="头像好像去了外星球！" style="width: 100%;height: 100%;" />
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- <input type="hidden" class="hidTel" value="" />
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- <input type="hidden" class="hidCallID" />
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- <input type="hidden" class="hidActionID" />
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- </div>
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- <ul>
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- <li><span style="font-size: 25px;" class="tel"></span></li>
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- <li><span style="font-size: 15px;" class="khgsd"></span></li>
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- <!--<li class="nikeName"><i></i><span class="ldname">未知</span><i></i></li>-->
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- <li style="color: #4cd964;">当前通话时长：<span class="thsc">00:00</span></li>
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- <li class="lahei">
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- <div class="la-before"><i class="push"></i> 移至黑名单</div>
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- <div class="la-after" style="display: none;">
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- <p class="la-time">拉黑时间：<span>2017/05/13</span></p>
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- <p class="la-shichang">拉黑截止时间：<span class="blackTime"></span></p>
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- </div>
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- <div class="retur" style="display: none;"><i class="qxlh"></i> 取消黑名单</div>
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- </li>
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- <li class="td-call clearfix" style="display:none;">
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- <a class="take" style="float:none;" href="javascript:;"><i></i></a>
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- <!--<a class="drop" href="javascript:;"><i></i></a>-->
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- </li>
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- </ul>
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- </div>
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- <!--<ul class="come-detail">
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- <li>姓名:<span class="ldname">未知</span></li>
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- <li>归属地:<span class="ldlocation">未知</span></li>
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- <li>联系电话1:<span class="ldtel1"></span></li>
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- <li>联系电话2:<span class="ldtel2"></span></li>
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439
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- <li>联系电话3:<span class="ldtel3"></span></li>
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- <li>售后负责人:<span>孙嘉一</span></li>
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- <li>来电时间:<span class="ldtime"></span></li>
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- </ul>-->
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- <table class="table khzl">
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- <tr>
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- <th>姓名：</th>
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- <td>
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- <input type="text" value="" class="ldname khmc" /><input type="hidden" value="" id="khid" />
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- </td>
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- </tr>
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- <tr>
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- <th>省份：</th>
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- <td style="position: relative">
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- <!--<input type="text" value="未知" class="ldlocation" style="padding-left: 5px;" />-->
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- <!--<span class="ldlocation" style="padding-left: 5px;">未知</span>-->
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- <input id="testInput2" type="text" style="width:100%;" value="" style="display: none;" />
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- <ul class="testInput-list testInput2-list">
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- <li></li>
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- </ul>
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- </td>
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- </tr>
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- <tr>
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- <th>联系电话：</th>
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- <td><input type="text" value="" class="ldtel1" /></td>
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- <input type="hidden" id="fkdep"/>
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- </tr>
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- <tr>
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- <th>来电单位：</th>
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- <td style="position: relative;">
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- <input type="text" value="" class="ldpamter" />
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- <input id="testInput1" type="text" style="width:100%;" value="" style="display: none;" />
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- <ul class="testInput-list">
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- <li></li>
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- </ul>
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- </td>
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- </tr>
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- <tr>
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- <th>来电时间：</th>
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- <td><span class="ldtime" style="padding-left: 5px;"></span></td>
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- </tr>
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- <tr>
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- <td></td>
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- <td><span class="edit"><i class="bianji edi"></i><a class="khbtn">编辑</a></span><span class="save"> <i class="bianji sav"></i><a class="khbtn">保存</a></span><span class="cancel"><i class="bianji canc"></i><a class="khbtn">取消</a></span></td>
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- </tr>
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- </table>
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- </div>
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- <!--右侧内容-->
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- <div class="ldtp-cr col-sm-9">
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- <ul class="ld-service clearfix">
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- <li style="border-bottom:1px solid #243747;" itemtype="0" class="cr-click">历史记录</li>
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- <li style="border-bottom:1px solid #69cbd0;display: none;" itemtype="1" class="KF">客服组</li>
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- <li style="border-bottom:1px solid #243747;display: none;" itemtype="3" class="SC">市场组</li>
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- </ul>
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- <div class="ld-sercon">
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- <div class="complain" style="display:block;">
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- <div class="ld-sercon-con clearfix">
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- <div class="Ps-chaxun">
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- <span>查询: <input type="text" id="old_startTime" class="laydate-icon" /> —— <input type="text" id="old_endTime" class="laydate-icon" /></span>
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-
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- <span class="searchbtn"></span>
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- </div>
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|
|
- <div class="table-responsive col-sm-12 tbold" style="padding-left: 0;">
|
|
502
|
|
- <table id="oldlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
|
|
503
|
|
- <thead>
|
|
504
|
|
- <tr>
|
|
505
|
|
- <th data-field="CallNumber">电话号码</th>
|
|
506
|
|
- <th data-field="CallState" data-formatter="GetCallState">呼叫状态</th>
|
|
507
|
|
- <!--<th data-field="IsDeal" data-formatter="GetDealState">是否处理</th>-->
|
|
508
|
|
- <th data-field="UserCode">坐席工号</th>
|
|
509
|
|
- <th data-field="UserName">坐席姓名</th>
|
|
510
|
|
- <th data-field="BeginTime">开始时间</th>
|
|
511
|
|
- <th data-field="TalkStartTime">通话开始时间</th>
|
|
512
|
|
- <th data-field="TalkEndTime">通话结束时间</th>
|
|
513
|
|
- <th data-field="TalkLongTime">通话时长(s)</th>
|
|
514
|
|
- <th data-field="FilePath" data-formatter="setCode">录音</th>
|
|
515
|
|
- </tr>
|
|
516
|
|
- </thead>
|
|
517
|
|
- <tbody class="list"></tbody>
|
|
518
|
|
- </table>
|
|
519
|
|
- </div>
|
|
520
|
|
- </div>
|
|
521
|
|
-
|
|
522
|
|
- </div>
|
|
523
|
|
- <div class="complain" style="display:none;">
|
|
524
|
|
- <div class="ld-sercon-con clearfix">
|
|
525
|
|
- <div class="Ps-chaxun">
|
|
526
|
|
- <span>查询: <input type="text" id="con_startTime" class="laydate-icon" /> —— <input type="text" id="con_endTime" class="laydate-icon" /></span>
|
|
527
|
|
-
|
|
528
|
|
- <span class="searchbtn"></span>
|
|
529
|
|
- <span class="addjl g" style="margin-left:5em;">新增工单</span>
|
|
530
|
|
- </div>
|
|
531
|
|
- <div id="zxlbs" class="table-responsive col-sm-12 tbold" style="padding-left: 0;">
|
|
532
|
|
-
|
|
533
|
|
- <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
|
|
534
|
|
- <thead>
|
|
535
|
|
- <tr>
|
|
536
|
|
- <th data-field="WorkOrderID">工单编号</th>
|
|
537
|
|
- <th data-field="State" data-formatter="GetStateName">工单状态</th>
|
|
538
|
|
- <th data-field="Address" data-align="center">来电单位</th>
|
|
539
|
|
- <th data-field="Source" data-align="center">反馈单位</th>
|
|
540
|
|
- <th data-field="TypeClassName" data-align="center">工单类型</th>
|
|
541
|
|
- <th data-field="Customer" data-align="center">姓名</th>
|
|
542
|
|
- <th data-field="CustomerTel" data-align="center">客户电话</th>
|
|
543
|
|
- <th data-field="CreateTime" data-align="center">创建时间</th>
|
|
544
|
|
- <th data-field="Detail" data-align="center" data-formatter="Detail">反馈内容及处理结果</th>
|
|
545
|
|
- <th data-field="Files" data-align="center" data-formatter="Detail">快递信息</th>
|
|
546
|
|
- <th data-field="County" data-align="center" data-formatter="Detail">备注一</th>
|
|
547
|
|
- <th data-field="Province" data-align="center" data-formatter="Detail">备注二</th>
|
|
548
|
|
- <th data-field="City" data-align="center" data-formatter="Detail">备注三</th>
|
|
549
|
|
- </tr>
|
|
550
|
|
- </thead>
|
|
551
|
|
- <tbody class="list"></tbody>
|
|
552
|
|
- </table>
|
|
553
|
|
- <table id="SCorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
|
|
554
|
|
- <thead>
|
|
555
|
|
- <tr>
|
|
556
|
|
- <th data-field="WorkOrderID">工单编号</th>
|
|
557
|
|
- <th data-field="State" data-formatter="GetStateName">工单状态</th>
|
|
558
|
|
- <th data-field="Address" data-align="center">来电单位</th>
|
|
559
|
|
- <th data-field="Source" data-align="center">反馈单位</th>
|
|
560
|
|
- <th data-field="TypeClassName" data-align="center">工单类型</th>
|
|
561
|
|
- <th data-field="Customer" data-align="center">姓名</th>
|
|
562
|
|
- <th data-field="CustomerTel" data-align="center">客户电话</th>
|
|
563
|
|
- <th data-field="Detail" data-align="center" data-formatter="Detail">反馈内容</th>
|
|
564
|
|
-
|
|
565
|
|
- </tr>
|
|
566
|
|
- </thead>
|
|
567
|
|
- <tbody class="list"></tbody>
|
|
568
|
|
- </table>
|
|
569
|
|
- </div>
|
|
570
|
|
-
|
|
571
|
|
- </div>
|
|
572
|
|
- <div class="Pre-second second-con addgd" style="display:none;">
|
|
573
|
|
- <form>
|
|
574
|
|
- <div class="form-group clearfix">
|
|
575
|
|
- <!--<span class="col-sm-1">
|
|
576
|
|
- 投诉类型:
|
|
577
|
|
- </span>
|
|
578
|
|
- <span class="col-sm-3">
|
|
579
|
|
- <select id="tslx">
|
|
580
|
|
- <option selected="selected" value=""></option>
|
|
581
|
|
- </select>
|
|
582
|
|
- </span>-->
|
|
583
|
|
- <span class="col-sm-1">
|
|
584
|
|
- 姓名:
|
|
585
|
|
- </span>
|
|
586
|
|
- <span class="col-sm-3">
|
|
587
|
|
- <input type="text" id="marketName" class="form-control" readonly="readonly" />
|
|
588
|
|
- </span>
|
|
589
|
|
- <span class="col-sm-1">
|
|
590
|
|
- 电话:
|
|
591
|
|
- </span>
|
|
592
|
|
- <span class="col-sm-3">
|
|
593
|
|
- <input type="text" id="marketTel" class="form-control" readonly="readonly" />
|
|
594
|
|
- </span>
|
|
595
|
|
- </div>
|
|
596
|
|
- <div class="form-group clearfix">
|
|
597
|
|
- <span class="col-sm-1">
|
|
598
|
|
- 来电单位:
|
|
599
|
|
- </span>
|
|
600
|
|
- <span class="col-sm-3">
|
|
601
|
|
- <input type="text" class="form-control" id="lddepr" readonly="readonly"/>
|
|
602
|
|
- </span>
|
|
603
|
|
- <span class="col-sm-1">
|
|
604
|
|
- 反馈单位:
|
|
605
|
|
- </span>
|
|
606
|
|
- <span class="col-sm-3">
|
|
607
|
|
- <input type="text" id="testInput1_" class="ld-sercon form-control " />
|
|
608
|
|
- <ul class="testInput-list">
|
|
609
|
|
- <li></li>
|
|
610
|
|
- </span>
|
|
611
|
|
- </div>
|
|
612
|
|
- <div class="form-group clearfix">
|
|
613
|
|
- <span class="col-sm-1">反馈内容:</span>
|
|
614
|
|
- <span class="col-sm-11">
|
|
615
|
|
- <textarea rows="5" id="fkcont_market" style="resize: none;" class="form-control"></textarea>
|
|
616
|
|
- </span>
|
|
617
|
|
- </div>
|
|
618
|
|
- <div class="bton addts">创建</div>
|
|
619
|
|
- </form>
|
|
620
|
|
- </div>
|
|
621
|
|
- <div class="Pre-second second-con zxbg " style="display: none;">
|
|
622
|
|
- <form>
|
|
623
|
|
- <div class="form-group clearfix">
|
|
624
|
|
- <span class="col-sm-1">
|
|
625
|
|
- 姓名:
|
|
626
|
|
- </span>
|
|
627
|
|
- <span class="col-sm-3">
|
|
628
|
|
- <input type="text" class="form-control" id="callCustomer" readonly="readonly" />
|
|
629
|
|
- </span>
|
|
630
|
|
- <span class="col-sm-1">
|
|
631
|
|
- 电话:
|
|
632
|
|
- </span>
|
|
633
|
|
- <span class="col-sm-3">
|
|
634
|
|
- <input type="text" class="form-control" id="Tel" readonly="readonly"/>
|
|
635
|
|
- </span>
|
|
636
|
|
-
|
|
637
|
|
- </div>
|
|
638
|
|
- <div class="form-group clearfix">
|
|
639
|
|
- <span class="col-sm-1">
|
|
640
|
|
- 来电单位:
|
|
641
|
|
- </span>
|
|
642
|
|
- <span class="col-sm-3">
|
|
643
|
|
- <input type="text" class="form-control" id="lddep" readonly="readonly"/>
|
|
644
|
|
- </span>
|
|
645
|
|
- <span class="col-sm-1">
|
|
646
|
|
- 反馈单位:
|
|
647
|
|
- </span>
|
|
648
|
|
- <span class="col-sm-3">
|
|
649
|
|
- <input type="text" id="testInput_" class="ld-sercon form-control " />
|
|
650
|
|
- <ul class="testInput-list">
|
|
651
|
|
- <li></li>
|
|
652
|
|
- </ul>
|
|
653
|
|
-
|
|
654
|
|
- </span>
|
|
655
|
|
- </div>
|
|
656
|
|
- <div class="form-group clearfix">
|
|
657
|
|
- <span class="col-sm-1">
|
|
658
|
|
- 工单来源:
|
|
659
|
|
- </span>
|
|
660
|
|
- <span class="col-sm-3">
|
|
661
|
|
- <select name="" class="form-control" id="DicValueList">
|
|
662
|
|
- </select>
|
|
663
|
|
- </span>
|
|
664
|
|
- <span class="col-sm-1">
|
|
665
|
|
- 工单类型:
|
|
666
|
|
- </span>
|
|
667
|
|
- <span class="col-sm-3">
|
|
668
|
|
- <div class="inpBox" id="organizer">
|
|
669
|
|
- <input id="citySel" class="inps form-control" />
|
|
670
|
|
- <input type="hidden" id="OPID" />
|
|
671
|
|
- <i class="xl xl_one" id="xl_one"></i>
|
|
672
|
|
- <div id="menuContent" class="menuContent" style="display: none; position: absolute; z-index: 100;">
|
|
673
|
|
- <ul id="treeDemo" class="ztree"></ul>
|
|
674
|
|
- </div>
|
|
675
|
|
- </div>
|
|
676
|
|
- </span>
|
|
677
|
|
- </div>
|
|
678
|
|
- <div class="form-group clearfix">
|
|
679
|
|
- <span class="col-sm-1">
|
|
680
|
|
- 工单状态:
|
|
681
|
|
- </span>
|
|
682
|
|
- <span class="col-sm-3">
|
|
683
|
|
- <select name="" id="State" class="form-control">
|
|
684
|
|
-
|
|
685
|
|
- </select>
|
|
686
|
|
- </span>
|
|
687
|
|
- </div>
|
|
688
|
|
- <div class="form-group clearfix">
|
|
689
|
|
- <span class="col-sm-1">反馈内容:</span>
|
|
690
|
|
- <span class="col-sm-11">
|
|
691
|
|
- <textarea rows="5" id="fkcont" style="resize: none;" class="form-control"></textarea>
|
|
692
|
|
- </span>
|
|
693
|
|
- </div>
|
|
694
|
|
- <div class="form-group clearfix">
|
|
695
|
|
- <span class="col-sm-1">快递信息:</span>
|
|
696
|
|
- <span class="col-sm-11">
|
|
697
|
|
- <textarea rows="2" id="sendmsg" style="resize: none;" id="clnr_" class="form-control"></textarea>
|
|
698
|
|
- </span>
|
|
699
|
|
- </div>
|
|
700
|
|
- <div class="form-group clearfix">
|
|
701
|
|
- <span class="col-sm-1">备注一:</span>
|
|
702
|
|
- <span class="col-sm-11">
|
|
703
|
|
- <textarea rows="2" class="form-control" id="note1" style="resize: none;"id="cont"></textarea>
|
|
704
|
|
- </span>
|
|
705
|
|
- </div>
|
|
706
|
|
- <div class="form-group clearfix">
|
|
707
|
|
- <span class="col-sm-1">备注二:</span>
|
|
708
|
|
- <span class="col-sm-11">
|
|
709
|
|
- <textarea rows="2" class="form-control" id="note2" style="resize: none;"id="cont"></textarea>
|
|
710
|
|
- </span>
|
|
711
|
|
- </div>
|
|
712
|
|
- <div class="form-group clearfix">
|
|
713
|
|
- <span class="col-sm-1">备注三:</span>
|
|
714
|
|
- <span class="col-sm-11">
|
|
715
|
|
- <textarea rows="2" class="form-control" id="note3" style="resize: none;"id="cont"></textarea>
|
|
716
|
|
- </span>
|
|
717
|
|
- </div>
|
|
718
|
|
- <div class="bton add_">创建</div>
|
|
719
|
|
- </form>
|
|
720
|
|
- </div>
|
|
721
|
|
- </div>
|
|
722
|
|
- </div>
|
|
723
|
|
- <!--右侧下方内容区-->
|
|
724
|
|
- <div class="ldcr-bottom" style="margin-top:10px;">
|
|
725
|
|
- <div class="ldcrb-top clearfix">
|
|
726
|
|
- <ul class="clearfix">
|
|
727
|
|
- <li style="border-bottom:1px solid #69cbd0; background: #000;color: #fff;">知识库</li>
|
|
728
|
|
- <!--<li style="border-bottom:1px solid #f95a83;border-top:1px solid #000;border-right:1px solid #000;">更多内容</li>-->
|
|
729
|
|
- </ul>
|
|
730
|
|
- <div class="ld-search">
|
|
731
|
|
- <div class="sear-inp">
|
|
732
|
|
- <input type="text" class="search" placeholder="搜索问题、内容或者标题" />
|
|
733
|
|
- </div>
|
|
734
|
|
- <div class="searIcon">
|
|
735
|
|
- </div>
|
|
736
|
|
- </div>
|
|
737
|
|
- </div>
|
|
738
|
|
- <div class="detail-con">
|
|
739
|
|
- <ul></ul>
|
|
740
|
|
- </div>
|
|
741
|
|
- </div>
|
|
742
|
|
- </div>
|
|
743
|
|
- </div>
|
|
744
|
|
-
|
|
745
|
|
- <!--来电弹屏结束-->
|
|
746
|
|
- </div>
|
|
747
|
|
- <script src="./../js/bootstrap-table.js"></script>
|
|
748
|
|
- <script src="./../js/bootstrap-table-zh-CN.js"></script>
|
|
749
|
|
- <script src="./../js/zTree/jquery.ztree.core.js"></script>
|
|
750
|
|
- <script src="./../js/plugins/datapicker/bootstrap-datepicker.js"></script>
|
|
751
|
|
- <!--<script src="./js/bootstrap-select/js/bootstrap-select.js"></script>-->
|
|
752
|
|
- <script src="./../css/laydate/laydate.js"></script>
|
|
753
|
|
- <!--<script src="./../js/jquery.select.js"></script>-->
|
|
754
|
|
- <script src="./../js/main.js?v=1.5"></script>
|
|
755
|
|
- <script src="select.js"></script>
|
|
|
261
|
+ <div class="ldtp-con clearfix animated fadeInDown ">
|
|
|
262
|
+ <div class="minBacha clearfix">
|
|
|
263
|
+ <div class="minClosed">
|
|
|
264
|
+ <a href="javaScript:;" title="最小化"></a>
|
|
|
265
|
+ </div>
|
|
|
266
|
+ <div class="Bacha">
|
|
|
267
|
+ <a href="javaScript:;" title="关闭"></a>
|
|
|
268
|
+ </div>
|
|
|
269
|
+ </div>
|
|
|
270
|
+ <!--左侧内容-->
|
|
|
271
|
+ <!--黑名单弹出内容-->
|
|
|
272
|
+ <!--<div class="hei-list ">
|
|
|
273
|
+ <i class="bacha">X</i>
|
|
|
274
|
+ <form class="form-inline">
|
|
|
275
|
+
|
|
|
276
|
+
|
|
|
277
|
+ <label class="radio-inline">
|
|
|
278
|
+ <input type="radio" name="time" value="1" checked="checked"> 天
|
|
|
279
|
+ </label>
|
|
|
280
|
+ <label class="radio-inline">
|
|
|
281
|
+ <input type="radio" name="time" value="2"> 时
|
|
|
282
|
+ </label>
|
|
|
283
|
+ <label class="radio-inline">
|
|
|
284
|
+ <input type="radio" name="time" value="3">分
|
|
|
285
|
+ </label>
|
|
|
286
|
+ <label class="radio-inline">
|
|
|
287
|
+ <input type="radio" name="time" value="4">永久
|
|
|
288
|
+ </label>
|
|
|
289
|
+ <label class="radio-inline">
|
|
|
290
|
+ <input type="button" id="bc" value="保存">
|
|
|
291
|
+ </label>
|
|
|
292
|
+ </form>
|
|
|
293
|
+
|
|
|
294
|
+ </div>-->
|
|
|
295
|
+ <div class="hei-list">
|
|
|
296
|
+ <div class="heiTop clearFix">
|
|
|
297
|
+ <p class="htl">黑名单</p>
|
|
|
298
|
+ <p class="bacha" title="关闭">x</p>
|
|
|
299
|
+ </div>
|
|
|
300
|
+ <div class="heiCon">
|
|
|
301
|
+ <div class="heit">
|
|
|
302
|
+ <span style="font-size: 14px;">输入拉黑时长：</span>
|
|
|
303
|
+ <input type="text" id="time-word" />
|
|
|
304
|
+ </div>
|
|
|
305
|
+ <div class="chooses">
|
|
|
306
|
+
|
|
|
307
|
+ <label class="radio-inline">
|
|
|
308
|
+ <input type="radio" name="time" value="1" checked="checked" style="margin-top: 3px;"> 天
|
|
|
309
|
+ </label>
|
|
|
310
|
+ <label class="radio-inline">
|
|
|
311
|
+ <input type="radio" name="time" value="2" style="margin-top: 3px;" />时
|
|
|
312
|
+ </label>
|
|
|
313
|
+ <label class="radio-inline">
|
|
|
314
|
+ <input type="radio" name="time" value="3" style="margin-top: 3px;" />分
|
|
|
315
|
+ </label>
|
|
|
316
|
+ <label class="radio-inline">
|
|
|
317
|
+ <input type="radio" name="time" value="4" style="margin-top: 3px;" />永久
|
|
|
318
|
+ </label>
|
|
|
319
|
+
|
|
|
320
|
+ </div>
|
|
|
321
|
+ <p style="margin-top: 15px;"><button id="bc" class="btns">保存</button></p>
|
|
|
322
|
+ </div>
|
|
|
323
|
+
|
|
|
324
|
+ </div>
|
|
|
325
|
+
|
|
|
326
|
+ <!--最小化按钮-->
|
|
|
327
|
+ <!--<div class="minClosed">
|
|
|
328
|
+ <a href="javaScript:;" title="最小化"></a>
|
|
|
329
|
+ </div>-->
|
|
|
330
|
+ <!--左侧内容-->
|
|
|
331
|
+ <div class="ldtp-cl col-sm-3">
|
|
|
332
|
+ <div class="head-pic">
|
|
|
333
|
+ <div class="hp-box">
|
|
|
334
|
+ <img src="./img/txpic.png" alt="头像好像去了外星球！" style="width: 100%;height: 100%;" />
|
|
|
335
|
+ <input type="hidden" class="hidTel" value="" />
|
|
|
336
|
+ <input type="hidden" class="hidCallID" />
|
|
|
337
|
+ </div>
|
|
|
338
|
+ <ul>
|
|
|
339
|
+ <li><span style="font-size: 25px;" class="tel"></span></li>
|
|
|
340
|
+ <li><span style="font-size: 15px;" class="khgsd"></span></li>
|
|
|
341
|
+ <!--<li class="nikeName"><i></i><span class="ldname">未知</span><i></i></li>-->
|
|
|
342
|
+ <li style="color: #4cd964;">当前通话时长：<span class="thsc">00:00</span></li>
|
|
|
343
|
+ <li class="lahei">
|
|
|
344
|
+ <div class="la-before"><i class="push"></i> 移至黑名单</div>
|
|
|
345
|
+ <div class="la-after" style="display: none;">
|
|
|
346
|
+ <p class="la-time">拉黑时间：<span>2017/05/13</span></p>
|
|
|
347
|
+ <p class="la-shichang">拉黑截止时间：<span class="blackTime"></span></p>
|
|
|
348
|
+ </div>
|
|
|
349
|
+ <div class="retur" style="display: none;"><i class="qxlh"></i> 取消黑名单</div>
|
|
|
350
|
+ </li>
|
|
|
351
|
+ <li class="td-call clearfix" style="display:none;">
|
|
|
352
|
+ <a class="take" style="float:none;" href="javascript:;"><i></i></a>
|
|
|
353
|
+ <!--<a class="drop" href="javascript:;"><i></i></a>-->
|
|
|
354
|
+ </li>
|
|
|
355
|
+ </ul>
|
|
|
356
|
+ </div>
|
|
|
357
|
+ <!--<ul class="come-detail">
|
|
|
358
|
+ <li>姓名:<span class="ldname">未知</span></li>
|
|
|
359
|
+ <li>归属地:<span class="ldlocation">未知</span></li>
|
|
|
360
|
+ <li>联系电话1:<span class="ldtel1"></span></li>
|
|
|
361
|
+ <li>联系电话2:<span class="ldtel2"></span></li>
|
|
|
362
|
+ <li>联系电话3:<span class="ldtel3"></span></li>
|
|
|
363
|
+ <li>售后负责人:<span>孙嘉一</span></li>
|
|
|
364
|
+ <li>来电时间:<span class="ldtime"></span></li>
|
|
|
365
|
+ </ul>-->
|
|
|
366
|
+ <table class="table khzl">
|
|
|
367
|
+ <tr>
|
|
|
368
|
+ <th>姓名：</th>
|
|
|
369
|
+ <td><input type="text" value="未知" class="ldname khmc" /><input type="hidden" value="" id="khid" /></td>
|
|
|
370
|
+ </tr>
|
|
|
371
|
+ <tr>
|
|
|
372
|
+ <th>客户编号：</th>
|
|
|
373
|
+ <td><input type="text" value="" class="khbh" /></td>
|
|
|
374
|
+ </tr>
|
|
|
375
|
+ <tr>
|
|
|
376
|
+ <th>归属地：</th>
|
|
|
377
|
+ <td><span class="ldlocation" style="padding-left: 5px;">未知</span></td>
|
|
|
378
|
+ </tr>
|
|
|
379
|
+ <tr>
|
|
|
380
|
+ <th>联系电话1：</th>
|
|
|
381
|
+ <td><input type="text" value="" class="ldtel1" /></td>
|
|
|
382
|
+ </tr>
|
|
|
383
|
+ <tr>
|
|
|
384
|
+ <th>联系电话2：</th>
|
|
|
385
|
+ <td><input type="text" value="" class="ldtel2" /></td>
|
|
|
386
|
+ </tr>
|
|
|
387
|
+ <tr>
|
|
|
388
|
+ <th>联系电话2：</th>
|
|
|
389
|
+ <td><input type="text" value="" class="ldtel3" /></td>
|
|
|
390
|
+ </tr>
|
|
|
391
|
+ <tr>
|
|
|
392
|
+ <th>来电时间：</th>
|
|
|
393
|
+ <td><span class="ldtime" style="padding-left: 5px;"></span></td>
|
|
|
394
|
+ </tr>
|
|
|
395
|
+ <tr>
|
|
|
396
|
+ <td></td>
|
|
|
397
|
+ <td><span class="edit"><i class="bianji edi"></i><a class="khbtn">编辑</a></span><span class="save"> <i class="bianji sav"></i><a class="khbtn">保存</a></span><span class="cancel"><i class="bianji canc"></i><a class="khbtn">取消</a></span></td>
|
|
|
398
|
+ </tr>
|
|
|
399
|
+ </table>
|
|
|
400
|
+ </div>
|
|
|
401
|
+ <!--右侧内容-->
|
|
|
402
|
+
|
|
|
403
|
+ <div class="ldtp-cr col-sm-9">
|
|
|
404
|
+ <ul class="ld-service clearfix">
|
|
|
405
|
+ <li style="border-bottom:1px solid #243747;" itemtype="0" class="cr-click">历史记录</li>
|
|
|
406
|
+ <li style="border-bottom:1px solid #69cbd0;" itemtype="1">咨询</li>
|
|
|
407
|
+ <!--<--<li style="border-bottom:1px solid #f95a83;" itemtype="2">保修服务</li>-->
|
|
|
408
|
+ <li style="border-bottom:1px solid #243747;" itemtype="3">投诉建议</li>
|
|
|
409
|
+ </ul>
|
|
|
410
|
+ <div class="ld-sercon">
|
|
|
411
|
+ <div class="complain" style="display:block;">
|
|
|
412
|
+ <div class="ld-sercon-con clearfix">
|
|
|
413
|
+ <div class="Ps-chaxun">
|
|
|
414
|
+ <span>查询: <input type="text" id="old_startTime" class="laydate-icon" /> —— <input type="text" id="old_endTime" class="laydate-icon" /></span>
|
|
|
415
|
+
|
|
|
416
|
+ <span class="searchbtn"></span>
|
|
|
417
|
+ </div>
|
|
|
418
|
+ <div class="table-responsive col-sm-12 tbold" style="padding-left: 0;">
|
|
|
419
|
+ <table id="oldlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
|
|
|
420
|
+ <thead>
|
|
|
421
|
+ <tr>
|
|
|
422
|
+ <th data-field="CallNumber">电话号码</th>
|
|
|
423
|
+ <th data-field="CallState" data-formatter="GetCallState">呼叫状态</th>
|
|
|
424
|
+ <!--<th data-field="IsDeal" data-formatter="GetDealState">是否处理</th>-->
|
|
|
425
|
+ <th data-field="UserCode">坐席工号</th>
|
|
|
426
|
+ <th data-field="UserName">坐席姓名</th>
|
|
|
427
|
+ <th data-field="BeginTime">开始时间</th>
|
|
|
428
|
+ <th data-field="TalkStartTime">通话开始时间</th>
|
|
|
429
|
+ <th data-field="TalkEndTime">通话结束时间</th>
|
|
|
430
|
+ <th data-field="TalkLongTime">通话时长(s)</th>
|
|
|
431
|
+ <th data-field="FilePath" data-formatter="setCode">录音</th>
|
|
|
432
|
+ </tr>
|
|
|
433
|
+ </thead>
|
|
|
434
|
+ <tbody class="list"></tbody>
|
|
|
435
|
+ </table>
|
|
|
436
|
+ </div>
|
|
|
437
|
+ </div>
|
|
|
438
|
+
|
|
|
439
|
+ </div>
|
|
|
440
|
+ <div class="complain" style="display:none;">
|
|
|
441
|
+ <div class="ld-sercon-con clearfix">
|
|
|
442
|
+ <div class="Ps-chaxun">
|
|
|
443
|
+ <span>查询: <input type="text" id="con_startTime" class="laydate-icon" /> —— <input type="text" id="con_endTime" class="laydate-icon" /></span>
|
|
|
444
|
+
|
|
|
445
|
+ <span class="searchbtn"></span>
|
|
|
446
|
+ <span class="addjl g" style="margin-left:5em;">新增工单</span>
|
|
|
447
|
+ </div>
|
|
|
448
|
+ <div id="zxlbs" class="table-responsive col-sm-12 tbold" style="padding-left: 0;">
|
|
|
449
|
+
|
|
|
450
|
+ <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
|
|
|
451
|
+ <thead>
|
|
|
452
|
+ <tr>
|
|
|
453
|
+ <th data-field="WorkOrderID">工单编号</th>
|
|
|
454
|
+ <th data-field="State" data-formatter="GetStateName">工单状态</th>
|
|
|
455
|
+ <th data-field="Customer">客户姓名</th>
|
|
|
456
|
+ <th data-field="CustomerTel">客户电话</th>
|
|
|
457
|
+ <th data-field="Detail" data-formatter="GetCont">工单内容</th>
|
|
|
458
|
+ <th data-field="CreateUser">坐席工号</th>
|
|
|
459
|
+ <th data-field="CreateTime">创建时间</th>
|
|
|
460
|
+ </tr>
|
|
|
461
|
+ </thead>
|
|
|
462
|
+ <tbody class="list"></tbody>
|
|
|
463
|
+ </table>
|
|
|
464
|
+ </div>
|
|
|
465
|
+ </div>
|
|
|
466
|
+ <div class="Pre-second second-con addgd" style="display:none;">
|
|
|
467
|
+ <form>
|
|
|
468
|
+ <div class="form-group clearfix">
|
|
|
469
|
+ <span class="col-sm-1">
|
|
|
470
|
+ 投诉类型:
|
|
|
471
|
+ </span>
|
|
|
472
|
+ <span class="col-sm-3">
|
|
|
473
|
+ <select id="tslx">
|
|
|
474
|
+ <option selected="selected" value=""></option>
|
|
|
475
|
+ </select>
|
|
|
476
|
+ </span>
|
|
|
477
|
+ <span class="col-sm-1">
|
|
|
478
|
+ 投诉客户:
|
|
|
479
|
+ </span>
|
|
|
480
|
+ <span class="col-sm-3">
|
|
|
481
|
+ <input type="text" id="tskh" />
|
|
|
482
|
+ </span>
|
|
|
483
|
+ <span class="col-sm-1">
|
|
|
484
|
+ 联系电话:
|
|
|
485
|
+ </span>
|
|
|
486
|
+ <span class="col-sm-3">
|
|
|
487
|
+ <input type="text" id="tsdh" />
|
|
|
488
|
+ </span>
|
|
|
489
|
+ </div>
|
|
|
490
|
+ <div class="form-group clearfix">
|
|
|
491
|
+ <span class="col-sm-1">
|
|
|
492
|
+ 投诉部门:
|
|
|
493
|
+ </span>
|
|
|
494
|
+ <span class="col-sm-3">
|
|
|
495
|
+ <!--<select name="" id="zrbm"></select>-->
|
|
|
496
|
+ <input type="text" id="zrbmname" readonly="readonly" />
|
|
|
497
|
+ <input type="hidden" id="zrbm" />
|
|
|
498
|
+ <div class="zrbmmenu" style="display: none; position: absolute; z-index: 100;">
|
|
|
499
|
+ <ul id="zrbmtree" class="ztree"></ul>
|
|
|
500
|
+ </div>
|
|
|
501
|
+ </span>
|
|
|
502
|
+ <span class="col-sm-1">
|
|
|
503
|
+ 被投诉人:
|
|
|
504
|
+ </span>
|
|
|
505
|
+ <span class="col-sm-3">
|
|
|
506
|
+ <select name="" id="zrid">
|
|
|
507
|
+ <option selected="selected" value=""></option>
|
|
|
508
|
+ </select>
|
|
|
509
|
+ </span>
|
|
|
510
|
+ </div>
|
|
|
511
|
+ <div class="form-group clearfix">
|
|
|
512
|
+ <span class="col-sm-1">
|
|
|
513
|
+ 接收部门:
|
|
|
514
|
+ </span>
|
|
|
515
|
+ <span class="col-sm-3">
|
|
|
516
|
+ <!--<select name="" id="clbm"></select>-->
|
|
|
517
|
+ <input type="text" id="clbmname" readonly="readonly" />
|
|
|
518
|
+ <input type="hidden" id="clbm" />
|
|
|
519
|
+ <div class="clbmmenu" style="display: none; position: absolute; z-index: 100;">
|
|
|
520
|
+ <ul id="clbmtree" class="ztree"></ul>
|
|
|
521
|
+ </div>
|
|
|
522
|
+ </span>
|
|
|
523
|
+ <span class="col-sm-1">
|
|
|
524
|
+ 接收人:
|
|
|
525
|
+ </span>
|
|
|
526
|
+ <span class="col-sm-3">
|
|
|
527
|
+ <select name="" id="clid">
|
|
|
528
|
+ <option selected="selected" value=""></option>
|
|
|
529
|
+ </select>
|
|
|
530
|
+ </span>
|
|
|
531
|
+ </div>
|
|
|
532
|
+ <div class="form-group clearfix">
|
|
|
533
|
+ <span class="col-sm-1">咨询内容:</span>
|
|
|
534
|
+ <span class="col-sm-11">
|
|
|
535
|
+ <textarea rows="5" id="cont"></textarea>
|
|
|
536
|
+ </span>
|
|
|
537
|
+ </div>
|
|
|
538
|
+ <!--<div class="form-group" style="padding-left: 15px;">
|
|
|
539
|
+ <span>解答内容:</span>
|
|
|
540
|
+ <textarea rows="5"></textarea>
|
|
|
541
|
+ </div>-->
|
|
|
542
|
+ <div class="bton addts">创建</div>
|
|
|
543
|
+ </form>
|
|
|
544
|
+ </div>
|
|
|
545
|
+ <div class="Pre-second second-con zxbg " style="display: none;">
|
|
|
546
|
+ <form>
|
|
|
547
|
+
|
|
|
548
|
+ <div class="form-group clearfix">
|
|
|
549
|
+ <span class="col-sm-1">
|
|
|
550
|
+ 咨询人:
|
|
|
551
|
+ </span>
|
|
|
552
|
+ <span class="col-sm-3">
|
|
|
553
|
+ <input type="text" id="zxr_" />
|
|
|
554
|
+ </span>
|
|
|
555
|
+ <span class="col-sm-1">
|
|
|
556
|
+ 咨询电话:
|
|
|
557
|
+ </span>
|
|
|
558
|
+ <span class="col-sm-3">
|
|
|
559
|
+ <input type="text" id="zxdh_" />
|
|
|
560
|
+ </span>
|
|
|
561
|
+ </div>
|
|
|
562
|
+
|
|
|
563
|
+ <div class="form-group clearfix">
|
|
|
564
|
+ <span class="col-sm-1">咨询内容:</span>
|
|
|
565
|
+ <span class="col-sm-11">
|
|
|
566
|
+ <textarea rows="5" id="zxnr_" style="resize: none;"></textarea>
|
|
|
567
|
+ </span>
|
|
|
568
|
+ </div>
|
|
|
569
|
+ <div class="form-group clearfix">
|
|
|
570
|
+ <span class="col-sm-1">处理内容:</span>
|
|
|
571
|
+ <span class="col-sm-11">
|
|
|
572
|
+ <textarea rows="5" style="resize: none;" id="clnr_"></textarea>
|
|
|
573
|
+ </span>
|
|
|
574
|
+
|
|
|
575
|
+ </div>
|
|
|
576
|
+ <div class="bton add_">创建</div>
|
|
|
577
|
+ </form>
|
|
|
578
|
+ </div>
|
|
|
579
|
+ </div>
|
|
|
580
|
+ </div>
|
|
|
581
|
+ <!--右侧下方内容区-->
|
|
|
582
|
+ <div class="ldcr-bottom" style="margin-top:10px;">
|
|
|
583
|
+ <div class="ldcrb-top clearfix">
|
|
|
584
|
+ <ul class="clearfix">
|
|
|
585
|
+ <li style="border-bottom:1px solid #69cbd0; background: #000;color: #fff;">知识库</li>
|
|
|
586
|
+ <!--<li style="border-bottom:1px solid #f95a83;border-top:1px solid #000;border-right:1px solid #000;">更多内容</li>-->
|
|
|
587
|
+ </ul>
|
|
|
588
|
+ <div class="ld-search">
|
|
|
589
|
+ <div class="sear-inp">
|
|
|
590
|
+ <input type="text" class="search" placeholder="搜索问题、内容或者标题" />
|
|
|
591
|
+ </div>
|
|
|
592
|
+ <div class="searIcon">
|
|
|
593
|
+ </div>
|
|
|
594
|
+ </div>
|
|
|
595
|
+ </div>
|
|
|
596
|
+ <div class="detail-con">
|
|
|
597
|
+ <ul></ul>
|
|
|
598
|
+ </div>
|
|
|
599
|
+ </div>
|
|
|
600
|
+ </div>
|
|
|
601
|
+ </div>
|
|
|
602
|
+
|
|
|
603
|
+ <!--来电弹屏结束-->
|
|
|
604
|
+
|
|
|
605
|
+ </div>
|
|
|
606
|
+ <script src="../js/bootstrap-table.js"></script>
|
|
|
607
|
+ <script src="../js/bootstrap-table-zh-CN.js"></script>
|
|
|
608
|
+ <script src="../css/laydate/laydate.js"></script>
|
|
|
609
|
+ <script src="../js/main.js?v=1.5"></script>
|
|
756
|
610
|
<script src="call.js"></script>
|
|
757
|
|
- <script>
|
|
758
|
|
-
|
|
759
|
|
- </script>
|
|
760
|
611
|
</body>
|
|
761
|
|
-
|
|
762
|
|
-</html>
|
|
|
612
|
+</html>
|
d123