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main.js 13KB

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  1. var ws, n = 0,
  2. timer,hidTel,hidCallID;
  3. var lockReconnect = false; //避免重复连接
  4. var obj = {};
  5. var cls = 0;
  6. var lasttime = new Date().getTime();
  7. //创建scoket连接
  8. function createWebSocket() {
  9. try {
  10. $("#top-search li i").removeClass("active");
  11. ws = new WebSocket("ws://" + huayi.config.socket_ip + ":" + huayi.config.socket_port);
  12. Connect();
  13. } catch(e) {
  14. reconnect();
  15. }
  16. }
  17. //连接
  18. function Connect() {
  19. try {
  20. ws.onopen = function() {
  21. console.log(new Date() + " " + "建立连接");
  22. //心跳检测重置
  23. heartCheck.reset().start();
  24. cls = 0;
  25. $(".Login").addClass("active");
  26. //自动签入
  27. //lasttime = new Date().getTime();
  28. //obj.Type = "Login";
  29. //obj.AgentType = "0";
  30. Send();
  31. };
  32. //接收到消息的回调方法
  33. ws.onmessage = function(evt) {
  34. //如果获取到消息,心跳检测重置
  35. //拿到任何消息都说明当前连接是正常的
  36. heartCheck.reset().start();
  37. var myDate = new Date();
  38. console.log(myDate + " receive " + evt.data);
  39. var data = JSON.parse(evt.data)[0];
  40. if(data) {
  41. var rlt = data.Result;
  42. if(rlt == true) {
  43. var type = data.Type;
  44. switch(type.toLowerCase()) {
  45. //case "heart": HeartBack(); break;//心跳
  46. case "login":
  47. LoginBack();
  48. break; //签入
  49. case "logout":
  50. LogoutBack();
  51. break; //签出
  52. case "dropcall":
  53. DropCallBack();
  54. break; //挂断
  55. case "makecall":
  56. MakeCallBack();
  57. break; //外呼
  58. case "setstate":
  59. SetState(data);
  60. break; //置忙置闲
  61. //case "saybusy": SayBusyBack(data); break;
  62. //case "sayfree": SayFreeBack(data); break;
  63. case "meeting":
  64. MeetingBack();
  65. break; //多方通话
  66. case "transfer":
  67. TransferBack();
  68. break; //转移
  69. case "hold":
  70. HoldBack();
  71. break; //保持
  72. case "retrieve":
  73. RetrieveBack();
  74. break; //接回
  75. case "incoming":
  76. IncomingBack(data);
  77. break; //来电
  78. case "subscribe":
  79. SubScribeBack();
  80. break; //监测
  81. case "subscribecancel":
  82. SubScribeCancelBack();
  83. break; //停止监测
  84. case "agentstate":
  85. AgentStateBack(data);
  86. break; //坐席状态
  87. case "linestate":
  88. LineStateBack(data);
  89. break; //线路状态
  90. case "motorsetstate":
  91. SayFreeBack();
  92. break; //班长置闲
  93. case "linestateagent":
  94. LineStateAgentBack(data);
  95. break; //线路状态通知
  96. case "callid":
  97. CallIDBack(data);
  98. break; //获取callid
  99. case "recordpath":
  100. RecordPathBack(data);
  101. break; //录音返回
  102. }
  103. } else {
  104. if(rlt == false) {
  105. //layer.confirm('操作失败!', {
  106. // btn: ['确定']
  107. //});
  108. $(".hwzt").text('操作失败!');
  109. } else {
  110. $(".hwzt").text(rlt);
  111. //layer.confirm(rlt, {
  112. // btn: ['确定']
  113. //});
  114. }
  115. }
  116. }
  117. };
  118. //连接关闭的回调方法
  119. ws.onclose = function(evt) {
  120. if(cls == 0) {
  121. cls = 1;
  122. //console.log("连接关闭!");
  123. //layer.confirm('连接关闭!', {
  124. // btn: ['确定']
  125. //});
  126. $(".hwzt").text('连接关闭!');
  127. $("#top-search li i").removeClass("active");
  128. reconnect();
  129. }
  130. };
  131. //连接发生错误的回调方法
  132. ws.onerror = function(evt) {
  133. //产生异常
  134. $(".hwzt").text('连接出现异常!');
  135. console.log(ws);
  136. if(ws == null || ws.readyState != ws.OPEN) {
  137. console.log(new Date() + "开始重连");
  138. reconnect();
  139. }
  140. };
  141. } catch(ex) {
  142. $(".hwzt").text('连接关闭 try-catch!');
  143. $("#top-search li i").removeClass("active");
  144. reconnect();
  145. }
  146. }
  147. //重连
  148. function reconnect() {
  149. if(lockReconnect) return;
  150. lockReconnect = true;
  151. //没连接上会一直重连,设置延迟避免请求过多
  152. setTimeout(function() {
  153. console.log(new Date() + " " + "重连中……");
  154. createWebSocket("ws://" + huayi.config.socket_ip + ":" + huayi.config.socket_port);
  155. lockReconnect = false;
  156. }, 2000);
  157. }
  158. //发送
  159. function Send() {
  160. if(ws.readyState != ws.OPEN) {
  161. reconnect();
  162. }
  163. if(ws.readyState == ws.OPEN) {
  164. console.log(new Date() + " send " + JSON.stringify(obj));
  165. ws.send(JSON.stringify(obj));
  166. }
  167. }
  168. //心跳检测
  169. var heartCheck = {
  170. timeout: 25000, //25秒
  171. timeoutObj: null,
  172. serverTimeoutObj: null,
  173. reset: function() {
  174. clearTimeout(this.timeoutObj);
  175. clearTimeout(this.serverTimeoutObj);
  176. return this;
  177. },
  178. start: function() {
  179. var self = this;
  180. this.timeoutObj = setTimeout(function() {
  181. //这里发送一个心跳,后端收到后,返回一个心跳消息,
  182. //onmessage拿到返回的心跳就说明连接正常
  183. obj.Type = "Heart";
  184. Send();
  185. self.serverTimeoutObj = setTimeout(function() { //如果超过一定时间还没重置,说明后端主动断开了
  186. ws.close(); //如果onclose会执行reconnect,我们执行ws.close()就行了.如果直接执行reconnect 会触发onclose导致重连两次
  187. }, self.timeout)
  188. }, this.timeout)
  189. }
  190. }
  191. //签入
  192. function LoginBack() {
  193. $("#top-search li i").removeClass("active");
  194. $(".Logout").addClass("active");
  195. $(".SayBusy").addClass("active");
  196. $(".MakeCall").addClass("active");
  197. $(".zxzt").removeClass("br").addClass("bl");
  198. $(".fwzt").removeClass("br").addClass("bl");
  199. $(".hwzt").text('');
  200. }
  201. //签出
  202. function LogoutBack() {
  203. $("#top-search li i").removeClass("active");
  204. $(".Login").addClass("active");
  205. $(".zxzt").removeClass("bl").addClass("br");
  206. $(".fwzt").removeClass("bl").addClass("br");
  207. $(".hwzt").text('');
  208. }
  209. //来电
  210. function IncomingBack(data) {
  211. var p = '<a href="javascript:;" class="active J_menuTab" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID=' + data.CallID + '">来电弹屏' + data.Number + ' <i class="fa fa-times-circle"></i></a>';
  212. $(".J_menuTab").removeClass("active");
  213. var nif = '<iframe class="J_iframe J_iframeNew" name="iframe'+ data.CallID +'" width="100%" height="100%" src="./callScreen/callScreen.html?Number=' + data.Number + '&CallID=' + data.CallID + '" frameborder="0" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID=' + data.CallID + '" seamless></iframe>';
  214. $(".J_mainContent").find("iframe.J_iframe").hide().parents(".J_mainContent").append(nif);
  215. $(".J_menuTabs .page-tabs-content").append(p);
  216. hidTel=data.Number;
  217. hidCallID=data.CallID;
  218. }
  219. function CallIDBack(data) {
  220. //$(".hidCallID").val(data.CurrID);
  221. }
  222. //挂断
  223. function DropCallBack() {
  224. $("#top-search li i").removeClass("active");
  225. $(".Logout").addClass("active");
  226. $(".SayBusy").addClass("active");
  227. $(".MakeCall").addClass("active");
  228. var obj = $("iframe:visible")
  229. if (obj.attr("data-id") == './callScreen/callScreen.html?tel=' + hidTel + '&CallID=' + hidCallID + '') {
  230. window.frames[obj.attr("name")].$(".td-call").hide();
  231. }
  232. }
  233. function LineStateAgentBack(data) {
  234. var obj = $("iframe:visible")
  235. //0分机不可用,1空闲,2摘机等待拨号,3正在拨号,4呼出振铃,5来电振铃,6通话中,7播放忙音中,8移除IP分机,9通话保持中
  236. if(data.State == '0') {
  237. $(".hwzt").text('分机不可用'); //左下角状态显示
  238. $(".fwzt").removeClass("bl").addClass("br");//20180509 by fanlongfei 增加话机状态灯
  239. $(".zxzt").removeClass("bl").addClass("br");//20180509 by fanlongfei 增加坐席状态灯
  240. }
  241. if(data.State == '1') {
  242. $(".hwzt").text('空闲'); //左下角状态显示
  243. $(".fwzt").removeClass("br").addClass("bl");
  244. $(".zxzt").removeClass("br").addClass("bl");//20180509 by fanlongfei 增加坐席状态灯
  245. // clearInterval(timer);
  246. if (obj.attr("data-id") == './callScreen/callScreen.html?tel=' + hidTel + '&CallID=' + hidCallID + '') {
  247. window.frames[obj.attr("name")].clearInter();
  248. }
  249. if(hidTel && hidCallID) {
  250. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateGJ', {
  251. callid: $(".hidCallID").val(),
  252. "token": $.cookie("token")
  253. }, function(result) {
  254. result = JSON.parse(result);
  255. if(result.state.toLowerCase() == "success") {}
  256. })
  257. }
  258. $("#top-search li i").removeClass("active");
  259. $(".Logout").addClass("active");
  260. $(".SayBusy").addClass("active");
  261. $(".MakeCall").addClass("active");
  262. if (obj.attr("data-id") == './callScreen/callScreen.html?tel=' + hidTel + '&CallID=' + hidCallID + '') {
  263. window.frames[obj.attr("name")].$(".td-call").hide();
  264. }
  265. }
  266. if(data.State == '2') {
  267. $(".hwzt").text('摘机等待拨号'); //左下角状态显示
  268. }
  269. if(data.State == '3') {
  270. $(".hwzt").text('正在拨号'); //左下角状态显示
  271. }
  272. if(data.State == '4') {
  273. $(".hwzt").text('呼出振铃'); //左下角状态显示
  274. }
  275. if(data.State == '5') {
  276. $(".hwzt").text('来电振铃'); //左下角状态显示
  277. //$(".fwzt").removeClass("bl").addClass("br");
  278. $(".fwzt").removeClass("br").addClass("bl");//20180509 by fanlongfei 增加话机状态灯
  279. $(".zxzt").removeClass("bl").addClass("br");//20180509 by fanlongfei 增加坐席状态灯
  280. if(hidTel && hidCallID) {
  281. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateZL', {
  282. callid: $(".hidCallID").val(),
  283. "token": $.cookie("token")
  284. }, function(result) {
  285. result = JSON.parse(result);
  286. if(result.state.toLowerCase() == "success") {}
  287. })
  288. }
  289. }
  290. if(data.State == '6') {
  291. $(".hwzt").text('通话中'); //左下角状态显示
  292. $(".fwzt").removeClass("bl").addClass("br");
  293. $(".zxzt").removeClass("bl").addClass("br");//20180509 by fanlongfei 增加坐席状态灯
  294. if(hidTel && hidCallID) {
  295. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateZJ', {
  296. callid: $(".hidCallID").val(),
  297. "token": $.cookie("token")
  298. }, function(result) {
  299. result = JSON.parse(result);
  300. if(result.state.toLowerCase() == "success") {}
  301. })
  302. }
  303. // $(".td-call").show();
  304. // n = 0;
  305. $("#top-search li i").removeClass("active");
  306. $(".DropCall").addClass("active");
  307. $(".Hold").addClass("active");
  308. $(".Transfer").addClass("active");
  309. $(".Meeting").addClass("active");
  310. if (obj.attr("data-id") == './callScreen/callScreen.html?tel=' + hidTel + '&CallID=' + hidCallID + '') {
  311. window.frames[obj.attr("name")].calling();
  312. }
  313. }
  314. if(data.State == '7') {
  315. $(".hwzt").text('播放忙音中'); //左下角状态显示
  316. }
  317. if(data.State == '8') {
  318. $(".hwzt").text('移除IP分机'); //左下角状态显示
  319. }
  320. if(data.State == '9') {
  321. $(".hwzt").text('通话保持中'); //左下角状态显示
  322. }
  323. }
  324. function toDub(i) {
  325. return i < 10 ? "0" + i : "" + i;
  326. }
  327. //外呼
  328. function MakeCallBack() {
  329. $("#top-search li i").removeClass("active");
  330. $(".DropCall").addClass("active");
  331. }
  332. //置忙置闲
  333. function SetState(obj) {
  334. if(obj.State == '5') {
  335. $(".SayBusy").removeClass("active");
  336. $(".SayFree").addClass("active");
  337. $(".zxzt").removeClass("bl").addClass("br");
  338. $(".hwzt").text('置忙');
  339. }
  340. if(obj.State == '2') {
  341. $(".SayBusy").addClass("active");
  342. $(".SayFree").removeClass("active");
  343. $(".zxzt").removeClass("br").addClass("bl");
  344. $(".hwzt").text('空闲');
  345. }
  346. }
  347. //置忙
  348. function SayBusyBack() {
  349. $(".SayBusy").removeClass("active");
  350. $(".SayFree").addClass("active");
  351. }
  352. //班长坐席置闲
  353. function SayFreeBack() {
  354. $(".SayBusy").addClass("active");
  355. $(".SayFree").removeClass("active");
  356. $(".zxzt").removeClass("br").addClass("bl"); // 2018/05/09 by fanlongfei 增加坐席状态指示
  357. $(".hwzt").text('空闲');// 2018/05/09 by fanlongfei 增加坐席状态指示
  358. }
  359. //多方通话
  360. function MeetingBack() {
  361. }
  362. //转移
  363. function TransferBack() {
  364. $("#top-search li i").removeClass("active");
  365. $(".Logout").addClass("active");
  366. $(".SayBusy").addClass("active");
  367. $(".MakeCall").addClass("active");
  368. }
  369. //保持
  370. function HoldBack() {
  371. $(".Hold").removeClass("active");
  372. $(".Retrieve").addClass("active");
  373. }
  374. //接回
  375. function RetrieveBack() {
  376. $(".Hold").addClass("active");
  377. $(".Retrieve").removeClass("active");
  378. }
  379. //监测
  380. function SubScribeBack() {
  381. var obj = $("iframe:visible")
  382. if(obj.attr("data-id") == "./TelCall/SeatMonitor.html") {
  383. window.frames[obj.attr("name")].Start();
  384. }
  385. }
  386. //取消监测
  387. function SubScribeCancelBack() {
  388. var obj = $("iframe:visible")
  389. if(obj.attr("data-id") == "./TelCall/SeatMonitor.html") {
  390. window.frames[obj.attr("name")].Stop();
  391. }
  392. }
  393. //班长监测返回状态
  394. //坐席状态
  395. function AgentStateBack(data) {
  396. var obj = $("iframe:visible")
  397. if(obj.attr("data-id") == "./TelCall/SeatMonitor.html") {
  398. window.frames[obj.attr("name")].UpdateAgentState(data.AgentID, data.State);
  399. }
  400. }
  401. //线路状态
  402. function LineStateBack(data) {
  403. var obj = $("iframe:visible")
  404. if(obj.attr("data-id") == "./TelCall/SeatMonitor.html") {
  405. window.frames[obj.attr("name")].UpdateLineState(data.AgentID, data.State);
  406. }
  407. }
  408. //录音返回
  409. function RecordPathBack(data) {
  410. if(hidTel) {
  411. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateLY', {
  412. callid: data.CallID,
  413. path: data.RecPath,
  414. "token": $.cookie("token")
  415. }, function(result) {
  416. result = JSON.parse(result);
  417. if(result.state.toLowerCase() == "success") {}
  418. })
  419. }
  420. }
  421. //获取当前的日期时间 格式“yyyy-MM-dd HH:mm:ss”
  422. function getNowFormatDate() {
  423. var date = new Date();
  424. var seperator1 = "-";
  425. var seperator2 = ":";
  426. var month = date.getMonth() + 1;
  427. var strDate = date.getDate();
  428. if(month >= 1 && month <= 9) {
  429. month = "0" + month;
  430. }
  431. if(strDate >= 0 && strDate <= 9) {
  432. strDate = "0" + strDate;
  433. }
  434. var currentdate = date.getFullYear() + seperator1 + month + seperator1 + strDate +
  435. " " + date.getHours() + seperator2 + date.getMinutes() +
  436. seperator2 + date.getSeconds();
  437. return currentdate;
  438. }