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- <!DOCTYPE html>
- <html>
- <head>
- <meta charset="utf-8">
- <meta name="viewport" content="width=device-width, initial-scale=1.0">
- <script src="Script/Common/huayi.load.js"></script>
- <script src="Script/Common/huayi.config.js"></script>
- <title>通话时长</title>
- <link rel="stylesheet" href="css/init.css" />
- <style>
- .clearfix:after {
- content: "";
- display: block;
- clear: both;
- }
-
- .th-top {
- background: #f3f3f4;
- height: 60px;
- padding: 10px 20px;
- }
-
- .topCon {
- float: right;
- margin-right: 45px;
- }
-
- .th-content h2 {
- font-size: 22px;
- /*margin-bottom: 20px;*/
- }
-
- .topCon input {
- width: 128px;
- padding: 2px 2PX 2PX 10PX;
- height: 28px;
- border: 1px solid #ebebeb;
- color: #1ab394;
- outline: none;
- vertical-align: middle;
- }
-
- .th-content {
- width: 90%;
- margin: 0 auto;
- }
-
- .th-table table thead tr td {
- background: #1ab394;
- color: #fff;
- }
-
- .th-table {
- display: none;
- }
- </style>
- </head>
- <body class="gray-bg" style="background: #fefefe;">
- <div class="thTime">
- <div class="daoHang clearfix">
- <div class="dhLeft">
- <sapn><i class="syIcon"></i>位置:
- <a id="ReIndex" href="javaScript:;">首页</a>>
- <a href="javaScript:;">报表分析</a>>
- <a href="javaScript:;">话务运营分析</a>>
- <a href="" style="color: #000;">通话时长统计</a>
- </sapn>
- </div>
- </div>
- <div class="th-top clearfix">
- <div class="topCon">
- 开始时间:
- <input type="text" class="laydate-icon" id="startTime" /> 结束时间:
- <input type="text" class="laydate-icon" id="endTime" />
- <button class="btns sear">搜索</button>
- <a class="btns export">导出</a>
- </div>
- </div>
- <ul class="nav nav-tabs th-tab">
- <li role="presentation" class="active">
- <a href="javascript:;">图形</a>
- </li>
- <li role="presentation">
- <a href="javascript:;">表格</a>
- </li>
- </ul>
- <div class="th-content">
- <div class="th-tu" style="width: 100%;">
- <h2 style="text-align: center;">服务热线坐席通话时长统计</h2>
- <div id="tabtu" style="width: 100%; height: 500px;"></div>
- </div>
- <div class="th-table">
- <h2 style="text-align: center;">热线坐席通话时长统计</h2>
- <table class="table table-bordered text-center table-hover thTable" style="width: 100%;">
- <thead>
- <tr>
- <!--<td>坐席名称</td>
- <td>呼入次数</td>
- <td>呼出次数</td>
- <td>通话总时长</td>
- <td>平均通话时长</td>-->
- </tr>
- </thead>
- <tbody class="tbody">
- </tbody>
- </table>
- </div>
- </div>
- </div>
- <script src="js/jquery.min.js?v=2.1.4"></script>
- <script src="js/bootstrap.min.js?v=3.3.6"></script>
- <script src="js/jquery.cookie.js"></script>
- <script src="js/laydate/laydate.js"></script>
- <script src="js/echarts.common.min.js"></script>
- <!--<script src="http://cdn.hcharts.cn/highcharts/highcharts.js"></script>-->
- <script>
- var token = $.cookie("token"),
- stime = helper.DateFormat.getNowDate(), //初始化当前年份
- endtime = stime, //结束年份
- aa = true,
- tabtu,
- legend = [], //图例
- zxn, //坐席名称
- callIn, //呼入次数
- callInTime, //呼入时长
- callInAccess, //呼入未接通次数 miaofuhao 180517
- callOut, //呼出次数
- callOutTime, //呼出时长
- hcNoCount, //呼出未接通次数
- zhenLing, //振铃时长
- total, //通话总时长
- pingjun; //平均通话时长
- //tab切换
- $('.th-tab li').click(function() {
- $(this).addClass('active')
- .siblings().removeClass('active');
- var index = $(this).index();
- $('.th-content >div').eq(index).show()
- .siblings().hide();
- })
- laydate.render({
- elem: '#startTime',
- calendar: true,
- theme: '#1ab394',
- value: stime,
- });
- laydate.render({
- elem: '#endTime',
- calendar: true,
- theme: '#1ab394',
- value: endtime,
- });
- $(document).ready(function() {
-
- //图形
- tabtu = echarts.init(document.getElementById('tabtu'));
- option = {
- tooltip: {
- trigger: 'axis',
- },
- legend: {
- data: legend,
- bottom: 0
- },
- xAxis: [{
- type: 'category',
- data: zxn,
- axisPointer: {
- type: ''
- }
- }],
- yAxis: [{
- type: 'value',
- name: '通话次数(通)',
- nameLocation: 'middle',
- nameGap: 35,
- // min: 0,
- // max:300,
- interval: 50,
- axisLabel: {
- formatter: '{value} '
- }
- },
- {
- type: 'value',
- name: '通话时长(s)',
- nameLocation: 'middle',
- nameGap: 35,
- // min: 0,
- // max: 150,
- interval: 100,
- axisLabel: {
- formatter: '{value} '
- }
- }
- ],
- series: [{
- type: 'bar',
- name: '呼入次数',
- data: callIn
- }, {
- type: 'line',
- name: '呼入时长',
- yAxisIndex: 1,
- data: callInTime
- }, {
- type: 'line',
- name: '呼入未接通次数',
- yAxisIndex: 1,
- data: callInAccess
- },
- {
- type: 'bar',
- name: '呼出次数',
- data: callOut
- }, {
- type: 'line',
- name: '呼出时长',
- yAxisIndex: 1,
- data: callOutTime
- }, {
- type: 'bar',
- name: '呼出未接通次数',
- data: hcNoCount
- }, {
- type: 'line',
- name: '振铃时长',
- yAxisIndex: 1,
- data: zhenLing
- },
- {
- type: 'line',
- name: '通话总时长',
- yAxisIndex: 1,
- data: total
- },
- {
- type: 'line',
- name: '平均通话时长',
- yAxisIndex: 1,
- data: pingjun
- }
- ],
- color: ['#1ab394', '#fbbe5b', '#88ebc4', '#fa957f', '#cddc39', '#ff5722', '#e91e63', '#673ab7', '#6fbbf5']
- };
- Ajax(stime, endtime);
- tabtu.setOption(option);
- })
- //表头数据
- var con;
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "TalkTime/GetColumnList",
- async: false,
- dataType: 'json',
- data: {
- token: token
- },
- success: function(res) {
- con = res.data;
- //console.log(con);
- for(var i = 0; i < con.length; i++) {
- $('<td>' + con[i] + '</td>').appendTo('.thTable thead tr')
- }
- return con
- }
- });
- legend = con;
- //搜索事件
- $(".sear").click(function() {
- $('.thTable tbody').html('');
- stime = $("#startTime").val();
- endtime = $("#endTime").val();
- Ajax(stime, endtime);
- tabtu.setOption(option);
- });
- //导出功能
- $('.export').click(function() {
- dcexcel(this);
- })
- function dcexcel(obj) {
- var url = huayi.config.callcenter_url + "TalkTime/ExptList?token=" + $.cookie("token");
- url += "&stime=" + $("#startTime").val() + "&endtime=" + $("#endTime").val();
- obj.href = url;
- }
- //表格数据
- function Ajax(stime, endtime) {
- var zx_name = [],
- huru = [],
- huruTime = [],
- huruAccess=[], //miaofuhao180817
- huchu = [],
- huchuTime = [],
- hcNo = [],
- zlTime = [],
- allCall = [],
- averange = [];
- $.ajax({
- type: 'get',
- url: huayi.config.callcenter_url + 'TalkTime/GetDataList',
- async: false,
- dataType: 'json',
- data: {
- token: token,
- stime: stime,
- endtime: endtime
- },
- success: function(data) {
- var tbodyCon = data.data;
- $('.thTable tbody').html('');
- console.log(tbodyCon);
- for(var j = 0; j < tbodyCon.length; j++) {
- $('<tr><td>' + tbodyCon[j].坐席名称 + '</td><td>' + tbodyCon[j].呼入次数 + '</td><td>' + tbodyCon[j].呼入时长 + '</td><td>' + tbodyCon[j].呼入未接通次数 + '</td><td>' + tbodyCon[j].呼出次数 + '</td><td>' + tbodyCon[j].呼出时长 + '</td><td>' + tbodyCon[j].呼出未接通次数 + '</td><td>' + tbodyCon[j].振铃时长 + '</td><td>' + tbodyCon[j].通话总时长 + '</td><td>' + tbodyCon[j].平均通话总时长 + '</td></tr>').appendTo('.thTable tbody')
- zx_name.push(tbodyCon[j].坐席名称);
- huru.push(tbodyCon[j].呼入次数)
- huruTime.push(tbodyCon[j].呼入时长)
- huruAccess.push(tbodyCon[j].呼入未接通次数) //miaofuhao180517
- huchu.push(tbodyCon[j].呼出次数)
- huchuTime.push(tbodyCon[j].呼出时长)
- hcNo.push(tbodyCon[j].呼出未接通次数)
- zlTime.push(tbodyCon[j].振铃时长)
- allCall.push(tbodyCon[j].通话总时长)
- averange.push(tbodyCon[j].平均通话总时长)
- }
- }
- });
- // console.log(leg);
- // legend=leg;//图例
- zxn = zx_name;
- callIn = huru; //呼入次数
- callInTime = huruTime; //呼入时长
- callInAccess = huruAccess; //呼入未接通次数 miaofuhao180517
- callOut = huchu; //呼出次数
- callOutTime = huchuTime; //呼出时长
- hcNoCount = hcNo; //呼出未接通次数
- zhenLing = zlTime; //振铃时长
- total = allCall; //通话总时长
- pingjun = averange; //平均通话时长
- //console.log(zxn);
- option.xAxis[0].data = zxn;
- option.series[0].data = callIn;
- option.series[1].data = callInTime;
- option.series[2].data = callInAccess;
- option.series[3].data = callOut;
- option.series[4].data = callOutTime;
- option.series[5].data = hcNoCount;
- option.series[6].data = zhenLing;
- option.series[7].data = total;
- option.series[8].data = pingjun;
- }
- </script>
- </body>
- </html>
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