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@@ -58,8 +58,8 @@ namespace CallCenterApi.Interface.Controllers.report
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int injttotalcount = 0;//呼入接听次数
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int inwjttotalcount = 0;//坐席未接听次数
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- int srgdtotalcount = 0;//骚扰挂断次数
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- int blacktotalcount = 0;//黑名单挂断次数
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+ int srgdtotalcount = 0;//主动挂断次数
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+ int blacktotalcount = 0;//特殊挂断次数
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int zjfwtotalcount = 0;//自助服务次数
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int outtotalcount = 0;//呼出次数
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int outjttotalcount = 0;//呼出未接通次数
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@@ -88,9 +88,9 @@ namespace CallCenterApi.Interface.Controllers.report
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injttotalcount += injtcount;
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int inwjtcount = dtlist.Select(" calltype=0 and callstate=0 and dealtype=5 and begintime >='" + s.ToString("yyyy-MM-dd") + "' and beginTime<'" + s.AddDays(1).ToString("yyyy-MM-dd") + "' ").Count();//坐席未接听次数
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inwjttotalcount += inwjtcount;
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- int srgdcount = dtlist.Select(" calltype=0 and callstate=0 and dealtype=0 and begintime >='" + s.ToString("yyyy-MM-dd") + "' and beginTime<'" + s.AddDays(1).ToString("yyyy-MM-dd") + "' ").Count();//骚扰挂断次数
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+ int srgdcount = dtlist.Select(" calltype=0 and callstate=0 and dealtype=0 and begintime >='" + s.ToString("yyyy-MM-dd") + "' and beginTime<'" + s.AddDays(1).ToString("yyyy-MM-dd") + "' ").Count();//主动挂断次数
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srgdtotalcount += srgdcount;
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- int blackcount = dtlist.Select(" calltype=0 and callstate=0 and dealtype=1 and begintime >='" + s.ToString("yyyy-MM-dd") + "' and beginTime<'" + s.AddDays(1).ToString("yyyy-MM-dd") + "' ").Count();//黑名单挂断次数
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+ int blackcount = dtlist.Select(" calltype=0 and callstate=0 and dealtype=1 and begintime >='" + s.ToString("yyyy-MM-dd") + "' and beginTime<'" + s.AddDays(1).ToString("yyyy-MM-dd") + "' ").Count();//特殊挂断次数
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blacktotalcount += blackcount;
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int zjfwcount = dtlist.Select(" calltype=0 and callstate=0 and dealtype=2 and begintime >='" + s.ToString("yyyy-MM-dd") + "' and beginTime<'" + s.AddDays(1).ToString("yyyy-MM-dd") + "' ").Count();//自助服务次数
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zjfwtotalcount += zjfwcount;
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@@ -103,8 +103,8 @@ namespace CallCenterApi.Interface.Controllers.report
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drNew["日期"] = s.ToString("yyyy-MM-dd");
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drNew["呼入接听次数"] = injtcount;
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drNew["坐席未接听次数"] = inwjtcount;
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- drNew["骚扰挂断次数"] = srgdcount;
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- drNew["黑名单挂断次数"] = blackcount;
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+ drNew["主动挂断次数"] = srgdcount;
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+ drNew["特殊挂断次数"] = blackcount;
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drNew["自助服务次数"] = zjfwcount;
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drNew["呼出次数"] = outcount;
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drNew["呼出接通次数"] = outjtcount;
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@@ -117,8 +117,8 @@ namespace CallCenterApi.Interface.Controllers.report
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drtotal["日期"] = "总计";
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drtotal["呼入接听次数"] = injttotalcount;
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drtotal["坐席未接听次数"] = inwjttotalcount;
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- drtotal["骚扰挂断次数"] = srgdtotalcount;
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- drtotal["黑名单挂断次数"] = blacktotalcount;
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+ drtotal["主动挂断次数"] = srgdtotalcount;
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+ drtotal["特殊挂断次数"] = blacktotalcount;
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drtotal["自助服务次数"] = zjfwtotalcount;
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drtotal["呼出次数"] = outtotalcount;
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drtotal["呼出接通次数"] = outjttotalcount;
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