调整通话记录增加满意度显示

codegit/CallCenterApi/CallCenterApi.DAL/T_Call_CallRecords.cs

@@ -1003,7 +1003,8 @@ namespace CallCenterApi.DAL
             strSql.Append(" case calltype when 1 then '呼出' else '呼入' end calltypes, ");
             strSql.Append(" case callstate when 1 then '已接通' else '未接通' end callstates, ");
             strSql.Append(" begintime, talkstarttime, talkendtime, ");            
-            strSql.Append(" usercode, (select F_UserName from T_Sys_UserAccount where F_UserCode= c.UserCode) username ");
+            strSql.Append(" usercode, (select F_UserName from T_Sys_UserAccount where F_UserCode= c.UserCode) username, ");
+            strSql.Append(" case callstate when 1 then case MYD  when 1 then '非常满意'  when 2 then '满意'  when 3 then '不满意' else '未评价' end else '' end MYDs ");
             strSql.Append(" FROM T_Call_CallRecords c");
             #region 之前的注释
             //strSql.Append(" select ");

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/tel/CallrecordsController.cs

@@ -89,13 +89,15 @@ namespace CallCenterApi.Interface.Controllers.tel
                 true,
                 out recordCount);
 
-            dt.Columns.Add("CusName");
+            //dt.Columns.Add("CusName");
+            dt.Columns.Add("MYDs");
 
             var config = new BLL.T_Sys_SystemConfig().GetModelList(" F_ParamCode='PlayPath' ").FirstOrDefault();
             var users = new BLL.T_Sys_UserAccount().GetModelList("");
 
             foreach (DataRow dr in dt.Rows)
             {
+                #region 录音路径
                 string path = dr["FilePath"] != null ? dr["FilePath"].ToString() : "";
                 if (path != "" && config != null && !string.IsNullOrEmpty(config.F_ParamValue))
                 {
@@ -106,6 +108,8 @@ namespace CallCenterApi.Interface.Controllers.tel
                     }
                     dr["FilePath"] = ym + path.Substring(path.IndexOf(':') + 1).Replace('\\', '/');
                 }
+                #endregion
+                #region 坐席姓名
                 string ucode = dr["UserCode"] != null ? dr["UserCode"].ToString() : "";
                 string uname = dr["UserName"] != null ? dr["UserName"].ToString() : "";
                 if (ucode != "")
@@ -118,7 +122,33 @@ namespace CallCenterApi.Interface.Controllers.tel
                     }
                 }
 
-                dr["CusName"] = new BLL.T_Cus_CustomerBase().GetModelList("F_Telephone='" + dr["CallNumber"] + "' and F_DeleteFlag=0").FirstOrDefault() == null ? "" : new BLL.T_Cus_CustomerBase().GetModelList("F_Telephone='" + dr["CallNumber"] + "'").FirstOrDefault().F_CustomerName;
+                //dr["CusName"] = new BLL.T_Cus_CustomerBase().GetModelList("F_Telephone='" + dr["CallNumber"] + "' and F_DeleteFlag=0").FirstOrDefault() == null ? "" : new BLL.T_Cus_CustomerBase().GetModelList("F_Telephone='" + dr["CallNumber"] + "'").FirstOrDefault().F_CustomerName;
+                #endregion
+                #region 满意度评价
+                if (dr["CallState"].ToString() == "1")
+                {
+                    if (dr["MYD"] != null)
+                    {
+                        switch (dr["MYD"].ToString())
+                        {
+                            case "1":
+                                dr["MYDs"] = "非常满意";
+                                break;
+                            case "2":
+                                dr["MYDs"] = "满意";
+                                break;
+                            case "3":
+                                dr["MYDs"] = "不满意";
+                                break;
+                            default:
+                                dr["MYDs"] = "未评价";
+                                break;
+                        }
+                    }
+                    else
+                        dr["MYDs"] = "未评价";
+                }
+                #endregion
             }
 
             var obj = new
@@ -205,7 +235,7 @@ namespace CallCenterApi.Interface.Controllers.tel
         private string[] col()
         {
             string[] ccc = {
-                "电话号码","呼叫方式","接通状态","呼叫开始时间","接通时间","挂机时间","坐席工号","坐席姓名"
+                "电话号码","呼叫方式","接通状态","呼叫开始时间","接通时间","挂机时间","坐席工号","坐席姓名","满意度"
                   // "客户姓名","电话号码","录音","呼叫方向","处理方式","部门","呼叫状态","坐席工号","坐席姓名",
                   //"开始时间","通话开始时间","通话结束时间","通话时长"
             };