修改话机状态事件

CallCenterWeb.UI/js/newtx.js

@@ -733,7 +733,20 @@ $(document).ready(function() {
 					}
 				}
 			}
-
+  //获得随路数据
+        var IVRSelKey = "";
+        function GetIVRMsg() {
+            var _callid = 0;
+            if (Phone.QueryCallIDOnAgentEx(Phone.WorkNo) == 0) {
+                _callid = Phone.GetCallIDByIdx(0);
+                if (_callid != 0) {
+                    if (Phone.QueryCallInfoEx(_callid) == 0) {
+                        IVRSelKey = Phone.CallInfoEx_CallData;
+                    }
+                }
+            }
+            return "";
+        }
 	
 		//电话操作事件
 				//话机状态改变事件
@@ -741,14 +754,15 @@ $(document).ready(function() {
 					
 					var timeno = new Date().getTime();
 						var _UserNo = $('#userCode').val();
-						var _CallId = "";
-//						try {
+						try {
 							Phone.QueryCallIDOnAgentEx(_UserNo);
 							for(i = 0; i < Phone.CallIDNum; i++) {
-								_CallId = Phone.GetCallIDByIdx(i);
+								var _CallId = Phone.GetCallIDByIdx(i);
 								//                        alert(_CallId);
 							}
 							Phone.QueryCallInfoEx(_CallId);
+							var CallId = IVRSelKey;
+							  var NowCallerPhoneCode = Phone.CallInfoEx_Ani;
 //							添加话务日志
 							$.get(huayi.config.callcenter_url + 'CallInScreen/AddCallLogs',{
 										telno:$('#callNumber').val(),
@@ -757,16 +771,23 @@ $(document).ready(function() {
 										hjbh:$('#callId').val(),
 										"token": $.cookie("token")
 									},function(res){});
+						}catch (e) {
+
+            }
 									
 						/*
 						0; //振铃
 						1; //摘机
 						2; //挂机
 						*/
-						if(status+'' == '0') {
+						if(status == 0) {
+							Phone.QueryCallIDOnAgentEx(_UserNo);
+							for (i = 0; i < Phone.CallIDNum; i++) {
+			                    var _CallId = Phone.GetCallIDByIdx(i)
+			                }
+							Phone.QueryCallInfoEx(_CallId);
+							var telphone = Phone.CallInfoEx_Ani;
 							if(becallcome) {
-								var telphone = Phone.CallInfoEx_Ani;
-								try {
 									var userid = $('#userId').val();
 									var usercode = $('#userCode').val();
 									var username = $('#userName').val();
@@ -782,7 +803,7 @@ $(document).ready(function() {
 										timeno:timeno,
 										"token": $.cookie("token")
 									},function(res){
-										if(res.state.toLowerCase() == "success") {
+										if(res.state== "success") {
 											$('#callId').val(res.data.CallId);
 											$('#BusinessType').val(res.data.BusinessType);
 											callId=res.data.CallId;
@@ -801,12 +822,12 @@ $(document).ready(function() {
 //										if(res.state.toLowerCase() == "success") {
 //										}
 									});
-								} catch(e) {}
+								
 								Form_callCommingCaller(telphone, $('#callId').val(),$('#BusinessType').val());
 							}
 							becallout = false;
 							becallcome = true;
-						} else if(status+'' == '1') {
+						} else if(status == 1) {
 							
 							//更新摘机事件
 									$.get(huayi.config.callcenter_url + 'CallInScreen/UpdateZJ',{
@@ -822,7 +843,7 @@ $(document).ready(function() {
 							Form_setWinfromenble("True", "false", "false", "false", "True", "True", "True", "false", "false", "false");
 							setAgentStatus("忙");
 
-						} else if(status+'' == '2') {
+						} else if(status == 2) {
 							//更新挂机事件
 							$.get(huayi.config.callcenter_url + 'CallInScreen/UpdateGJ',{
 								callid:$('#callId').val(),
@@ -867,8 +888,8 @@ $(document).ready(function() {
 						timeno:timeno,
 						"token": $.cookie("token")
 					},function(res){
-						if(res.state.toLowerCase() == "success") {
-						}
+//						if(res.state.toLowerCase() == "success") {
+//						}
 					});
 					Form_setWinfromenble("True", "false", "false", "false", "True", "True", "True", "false", "false", "false");
 				}