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鑫苑新版本前端代码

Ağaç: d3b6148964
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XYUpgrade_UI
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CallCenterWe...
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WorkOrder
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WorkOrderDis...

WorkOrderDispose.html 26KB
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  1. <!DOCTYPE html>
    2. 

  2. <html>
    3. 

  3. 

  4. 	<head>
    5. 

  5. 		<meta charset="UTF-8">
    6. 

  6. 		<title>待处理工单</title>
    7. 

  7. 		<meta name="viewport" content="width=device-width, initial-scale=1.0">
    8. 

  8. 		<script src="../Script/Common/huayi.load.js"></script>
    9. 

  9. 		<script src="../Script/Common/huayi.config.js"></script>
    10. 

  10. 		<link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
    11. 

  11. 		<link href="../css/WorkOrder/Search.css" rel="stylesheet">
    12. 

  12. 		<link href="../js/bootstrap-select/css/bootstrap-select.css" rel="stylesheet" />
    13. 

  13. 		<link href="../css/init.css" rel="stylesheet" />
    14. 

  14. 		<style>
    15. 

  15. 			/*table td {
    16. 

  16.             word-break:break-all;
    17. 

  17.             word-wrap:break-word;
    18. 

  18.         }
    19. 

  19.         table th {
    20. 

  20.             min-width:100px;
    21. 

  21.         }*/
    22. 

  22. 			
    23. 

  23. 			.time-box {
    24. 

  24. 				display: inline-block;
    25. 

  25. 				position: relative;
    26. 

  26. 			}
    27. 

  27. 			
    28. 

  28. 			i.tub {
    29. 

  29. 				position: absolute;
    30. 

  30. 				right: 8px;
    31. 

  31. 				top: 8px;
    32. 

  32. 				font-size: 18px;
    33. 

  33. 				color: #1ab394;
    34. 

  34. 			}
    35. 

  35. 			
    36. 

  36. 			.search_time {
    37. 

  37. 				width: 228px!important;
    38. 

  38. 			}
    39. 

  39. 			
    40. 

  40. 			.bootstrap-select>.dropdown-toggle.bs-placeholder {
    41. 

  41. 				background-color: #ffffff!important;
    42. 

  42. 				border-color: #e5e6e7!important;
    43. 

  43. 			}
    44. 

  44. 			
    45. 

  45. 			.filter-option {
    46. 

  46. 				color: #676b6d;
    47. 

  47. 			}
    48. 

  48. 			
    49. 

  49. 			.bootstrap-select>.dropdown-toggle.btn-default {
    50. 

  50. 				background-color: #ffffff!important;
    51. 

  51. 				border-color: #e5e6e7!important;
    52. 

  52. 				color: #555;
    53. 

  53. 			}
    54. 

  54. 			
    55. 

  55. 			#typeclass {
    56. 

  56. 				background: #fff;
    57. 

  57. 			}
    58. 

  58. 			
    59. 

  59. 			.treeList {
    60. 

  60. 				top: 34px!important;
    61. 

  61. 				border: 1px solid #e5e6e7!important;
    62. 

  62. 				border-top: 0;
    63. 

  63. 				height: auto!important;
    64. 

  64. 			}
    65. 

  65. 			
    66. 

  66. 			#TreeDemo li {
    67. 

  67. 				float: initial;
    68. 

  68. 			}
    69. 

  69. 			
    70. 

  70. 			#ce,
    71. 

  71. 			#ces {
    72. 

  72. 				display: none;
    73. 

  73. 			}
    74. 

  74. 			
    75. 

  75. 			.E73 {
    76. 

  76. 				background: #87eebf;
    77. 

  77. 				color: #000;
    78. 

  78. 				width: 100px;
    79. 

  79. 			}
    80. 

  80. 			
    81. 

  81. 			.E72 {
    82. 

  82. 				width: 100px;
    83. 

  83. 			}
    84. 

  84. 			
    85. 

  85. 			._table1>thead>tr>th {
    86. 

  86. 				text-align: right;
    87. 

  87. 				padding: 4px !important;
    88. 

  88. 				width: 25%;
    89. 

  89. 			}
    90. 

  90. 			
    91. 

  91. 			._table1>thead>tr>td {
    92. 

  92. 				padding: 4px !important;
    93. 

  93. 				width: 25%;
    94. 

  94. 			}
    95. 

  95. 			/*.dropdown-menu li{
    96. 

  96. 				float: none;
    97. 

  97. 			}*/
    98. 

  98. 		</style>
    99. 

  99. 	</head>
    100. 

  100. 

  101. 	<body class="gray-bg">
    102. 

  102. 		<div class="daoHang clearfix">
    103. 

  103. 			<div class="dhLeft">
    104. 

  104. 				<sapn>
    105. 

  105. 					<i class="syIcon"></i>位置：
    106. 

  106. 					<a href="javaScript:;" id="ReIndex">首页</a>&gt;
    107. 

  107. 					<a href="javaScript:;">工单管理</a>&gt;
    108. 

  108. 					<a href="" class="nowPosition">待处理工单</a>
    109. 

  109. 				</sapn>
    110. 

  110. 			</div>
    111. 

  111. 

  112. 			<div class="dhRight">
    113. 

  113. 				<a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
    114. 

  114. 			</div>
    115. 

  115. 		</div>
    116. 

  116. 

  117. 		<div class="wrapper wrapper-content animated fadeInRight">
    118. 

  118. 			<div class="toolBox">
    119. 

  119. 				<div class="th-bar clearfix">
    120. 

  120. 					<div class="pull-left">
    121. 

  121. 						<div class="form-inline">
    122. 

  122. 							<!--<div class="form-group">
    123. 

  123.                             <input type="text" class="form-control" id="name" placeholder="请输入客户名称"/>
    124. 

  124.                          </div>
    125. 

  125.                          <div class="form-group">
    126. 

  126.                             <input type="text" class="form-control" id="tel" placeholder="请输入客户电话"/>
    127. 

  127.                          </div>-->
    128. 

  128. 							<div class="time-box form-group">
    129. 

  129. 								<i class="tub fa fa-caret-down down" style="color: #676b6d;"></i>
    130. 

  130. 								<input class="form-control" type="text" id="typeclass" placeholder="请选择工单类型" readonly="readonly">
    131. 

  131. 								<input type="hidden" id="typeclassId" />
    132. 

  132. 								<div class="addTree treeList">
    133. 

  133. 									<ul id="TreeDemo" class="ztree"></ul>
    134. 

  134. 								</div>
    135. 

  135. 							</div>
    136. 

  136. 

  137. 							<div class="form-group">
    138. 

  138. 								<select class="form-control selectpicker" id="orderSource" data-live-search="true">
    139. 

  139. 									<option value="">请选择工单来源</option>
    140. 

  140. 								</select>
    141. 

  141. 							</div>
    142. 

  142. 

  143. 							<div class="time-box form-group">
    144. 

  144. 								<i class="tub fa fa-calendar"></i>
    145. 

  145. 								<input class="form-control search_time" type="text" id="greetingTimes" placeholder="请选择时间">
    146. 

  146. 							</div>
    147. 

  147. 

  148. 							<div class="form-group">
    149. 

  149. 								<select class="form-control selectpicker" id="comeCall_dep" data-live-search="true">
    150. 

  150. 									<option value="">请选择来电单位</option>
    151. 

  151. 								</select>
    152. 

  152. 							</div>
    153. 

  153. 

  154. 							<div class="form-group">
    155. 

  155. 								<select class="form-control selectpicker" id="userid" data-live-search="true">
    156. 

  156. 									<option value="">请选择坐席工号</option>
    157. 

  157. 								</select>
    158. 

  158. 							</div>
    159. 

  159. 							<div class="form-group">
    160. 

  160. 								<select class="form-control selectpicker" id="comeCall_deps" data-live-search="true">
    161. 

  161. 									<option value="">请选择反馈单位</option>
    162. 

  162. 								</select>
    163. 

  163. 							</div>
    164. 

  164. 						</div>
    165. 

  165. 

  166. 						<!--<span style="display:none">登录时间：<input type="text" class="laydate-icon loginTime" id="startTime"/></span>-->
    167. 

  167. 					</div>
    168. 

  168. 

  169. 					<div class="pull-right">
    170. 

  170. 						<button class="btns ss">搜索</button>
    171. 

  171. 						<!--<button class="btns gjss">高级搜索</button>-->
    172. 

  172. 						<a class="btns" onclick="dcexcel(this)">导出</a>
    173. 

  173. 					</div>
    174. 

  174. 				</div>
    175. 

  175. 			</div>
    176. 

  176. 

  177. 			<div style="width: 100%;padding: 10px;" id="ce" class="customerService">
    178. 

  178. 				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
    179. 

  179. 					<thead>
    180. 

  180. 						<tr>
    181. 

  181. 							<th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
    182. 

  182. 							<th data-field="WorkOrderID" data-formatter="Dispose" data-align="center">处理工单</th>
    183. 

  183. 							<th data-field="ID" data-formatter="Remove" data-align="center" data-class="E72">操作工单</th>
    184. 

  184. 							<th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
    185. 

  185. 							<th data-field="Address" data-align="center">来电单位</th>
    186. 

  186. 							<th data-field="Source" data-align="center">反馈单位</th>
    187. 

  187. 							<th data-field="GDLYName" data-align="center">工单来源</th>
    188. 

  188. 							<th data-field="TypeClassName" data-align="center">工单类型</th>
    189. 

  189. 							<th data-field="Customer" data-align="center" data-class="E73">姓名</th>
    190. 

  190. 							<th data-field="CustomerTel" data-align="center">客户电话</th>
    191. 

  191. 							<th data-field="CreateUserNameRel" data-align="center">受理人</th>
    192. 

  192. 							<th data-field="CreateTime" data-align="center">创建时间</th>
    193. 

  193. 							<th data-field="Detail" data-align="center" data-formatter="Detail" style="width:500px;">反馈内容及处理结果</th>
    194. 

  194. 							<th data-field="WorkOrderID" data-formatter="OverTime" data-align="center">工单超时</th>
    195. 

  195. 

  196. 						</tr>
    197. 

  197. 					</thead>
    198. 

  198. 				</table>
    199. 

  199. 

  200. 			</div>
    201. 

  201. 			<div style="width: 100%;padding: 10px;" id="ces">
    202. 

  202. 				<table id="workorderlist_" class="market" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
    203. 

  203. 					<thead>
    204. 

  204. 						<tr>
    205. 

  205. 							<th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
    206. 

  206. 							<th data-field="WorkOrderID" data-formatter="Dispose" data-align="center">处理工单</th>
    207. 

  207. 							<th data-field="ID" data-formatter="Remove" data-align="center">操作工单</th>
    208. 

  208. 							<th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
    209. 

  209. 							<th data-field="Address" data-align="center">来电单位</th>
    210. 

  210. 							<th data-field="Source" data-align="center">反馈单位</th>
    211. 

  211. 							<th data-field="GDLYName" data-align="center">工单来源</th>
    212. 

  212. 							<th data-field="TypeClassName" data-align="center">工单类型</th>
    213. 

  213. 							<th data-field="Customer" data-align="center" data-class="E73">姓名</th>
    214. 

  214. 							<th data-field="CustomerTel" data-align="center">客户电话</th>
    215. 

  215. 							<th data-field="CreateUserNameRel" data-align="center">受理人</th>
    216. 

  216. 							<th data-field="CreateTime" data-align="center">创建时间</th>
    217. 

  217. 							<th data-field="Detail" data-align="center" data-formatter="Detail">反馈内容及处理结果</th>
    218. 

  218. 							<th data-field="WorkOrderID" data-formatter="OverTime" data-align="center">工单超时</th>
    219. 

  219. 						</tr>
    220. 

  220. 					</thead>
    221. 

  221. 				</table>
    222. 

  222. 			</div>
    223. 

  223. 			<!--查看详情-->
    224. 

  224. 			<div class="ckxq  Hidens">
    225. 

  225. 				<ul class="clearfix ckxq_ul">
    226. 

  226. 					<li class="Active">工单详情</li>
    227. 

  227. 					<li>处理记录</li>
    228. 

  228. 					<!--<li>催办记录</li>
    229. 

  229.                     <li>评论记录</li>-->
    230. 

  230. 					<span class="Closed">×</span>
    231. 

  231. 				</ul>
    232. 

  232. 				<div class="gdxq">
    233. 

  233. 					<div class="">
    234. 

  234. 						<table id="gdxq_table" border="0" class="table table-bordered  table-hover " style="width: 100%;">
    235. 

  235. 							<tbody class="tbodys">
    236. 

  236. 								<tr>
    237. 

  237. 									<th>工单编号：</th>
    238. 

  238. 									<td>
    239. 

  239. 										<span id="xq_gdbh"></span>
    240. 

  240. 									</td>
    241. 

  241. 									<th>工单类型：</th>
    242. 

  242. 									<td>
    243. 

  243. 										<span id="xq_gdlx"></span>
    244. 

  244. 									</td>
    245. 

  245. 									<th>创建时间：</th>
    246. 

  246. 									<td>
    247. 

  247. 										<span id="xq_cjsj"></span>
    248. 

  248. 									</td>
    249. 

  249. 								</tr>
    250. 

  250. 								<tr>
    251. 

  251. 									<th>工单状态：</th>
    252. 

  252. 									<td>
    253. 

  253. 										<span id="xq_gdzt"></span>
    254. 

  254. 									</td>
    255. 

  255. 									<th>客户姓名：</th>
    256. 

  256. 									<td>
    257. 

  257. 										<span id="xq_khxm"></span>
    258. 

  258. 									</td>
    259. 

  259. 									<th>客户电话：</th>
    260. 

  260. 									<td>
    261. 

  261. 										<span id="xq_khdh"></span>
    262. 

  262. 									</td>
    263. 

  263. 								</tr>
    264. 

  264. 								<tr>
    265. 

  265. 									<th>来电单位：</th>
    266. 

  266. 									<td>
    267. 

  267. 										<span id="xq_wtlx"></span>
    268. 

  268. 									</td>
    269. 

  269. 									<th>反馈单位：</th>
    270. 

  270. 									<td>
    271. 

  271. 										<span id="xq_zxgh"></span>
    272. 

  272. 									</td>
    273. 

  273. 								</tr>
    274. 

  274. 								<tr>
    275. 

  275. 									<th>反馈及处理内容：</th>
    276. 

  276. 									<td colspan="5" id="xq_gdnr">
    277. 

  277. 										<!--<span id="xq_gdnr"></span>-->
    278. 

  278. 									</td>
    279. 

  279. 								</tr>
    280. 

  280. 								<tr class="BZ">
    281. 

  281. 									<th>快递信息：</th>
    282. 

  282. 									<td colspan="5">
    283. 

  283. 										<span id="xq_kdxx"></span>
    284. 

  284. 									</td>
    285. 

  285. 								</tr>
    286. 

  286. 								<tr class="BZ">
    287. 

  287. 									<th>备注一：</th>
    288. 

  288. 									<td colspan="5">
    289. 

  289. 										<span id="bz-1"></span>
    290. 

  290. 									</td>
    291. 

  291. 								</tr>
    292. 

  292. 								<tr class="BZ">
    293. 

  293. 									<th>备注二：</th>
    294. 

  294. 									<td colspan="5">
    295. 

  295. 										<span id="bz-2"></span>
    296. 

  296. 									</td>
    297. 

  297. 								</tr>
    298. 

  298. 								<tr class="BZ">
    299. 

  299. 									<th>备注三：</th>
    300. 

  300. 									<td colspan="5">
    301. 

  301. 										<span id="bz-3"></span>
    302. 

  302. 									</td>
    303. 

  303. 								</tr>
    304. 

  304. 

  305. 							</tbody>
    306. 

  306. 

  307. 						</table>
    308. 

  308. 					</div>
    309. 

  309. 				</div>
    310. 

  310. 				<div class="gdxq" style="display:none;">
    311. 

  311. 					<table id="cllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
    312. 

  312. 						<thead>
    313. 

  313. 							<tr>
    314. 

  314. 								<th data-field="WorkOrderID" data-formatter="ComXQ">处理详情</th>
    315. 

  315. 								<th data-field="CreateTime">创建时间</th>
    316. 

  316. 							</tr>
    317. 

  317. 						</thead>
    318. 

  318. 					</table>
    319. 

  319. 				</div>
    320. 

  320. 				<!--<div class="gdxq" style="display:none;">
    321. 

  321.                     <table id="cblist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
    322. 

  322.                         <thead>
    323. 

  323.                             <tr>
    324. 

  324.                                 <th data-field="CreateUserName">催办人</th>
    325. 

  325.                                 <th data-field="ToDeptName">被催办部门</th>
    326. 

  326.                                 <th data-field="ToUserName">被催办人</th>
    327. 

  327.                                 <th data-field="Detail">催办详情</th>
    328. 

  328.                                 <th data-field="CreateTime">创建时间</th>
    329. 

  329.                             </tr>
    330. 

  330.                         </thead>
    331. 

  331.                     </table>
    332. 

  332.                 </div>
    333. 

  333. 

  334.                 <div class="gdxq" style="display:none;">
    335. 

  335.                     <table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
    336. 

  336.                         <thead>
    337. 

  337.                             <tr>
    338. 

  338.                                 <th data-field="CreateUserName">评论人</th>
    339. 

  339.                                 <th data-field="Detail">评论详情</th>
    340. 

  340.                                 <th data-field="CreateTime">创建时间</th>
    341. 

  341.                             </tr>
    342. 

  342.                         </thead>
    343. 

  343.                     </table>
    344. 

  344.                 </div>-->
    345. 

  345. 			</div>
    346. 

  346. 		</div>
    347. 

  347. 

  348. 		<div class="t-shade">
    349. 

  349. 			<!--高级搜索-->
    350. 

  350. 			<!--<div class="shade_k gjsu ">
    351. 

  351.               <div class="shade_title">
    352. 

  352.                   <span>高级搜索<srong class="cknum"></srong></span>
    353. 

  353.                   <span class="setwin"><a>x</a></span>
    354. 

  354.               </div>
    355. 

  355.               <div class="shade_content">
    356. 

  356.                   <div class="dgxx_table size-13">
    357. 

  357.                       <table class="_table1 table table-bordered  table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
    358. 

  358.                           <tr>
    359. 

  359.                               <th>工单类型：</th>
    360. 

  360.                               <td>
    361. 

  361.                                   <div class="inpBox">
    362. 

  362.                                       <input type="text" class="inps select" readonly="readonly" />
    363. 

  363.                                       <input type="hidden" class="inps " id="ss_gdlx" />
    364. 

  364.                                       <i class="xl xl_two"></i>
    365. 

  365.                                       <div class="xl_common">
    366. 

  366.                                           <ul class="xl_box">
    367. 

  367.                                               <li>--请选择--</li>
    368. 

  368.                                               <li itemid="1">售前咨询</li>
    369. 

  369.                                               <li itemid="2">报修服务</li>
    370. 

  370.                                               <li itemid="3">投诉建议</li>
    371. 

  371.                                           </ul>
    372. 

  372.                                       </div>
    373. 

  373.                                   </div>
    374. 

  374.                               </td>
    375. 

  375.                               <th>工单编号：</th>
    376. 

  376.                               <td>
    377. 

  377.                                   <div class="inpBox">
    378. 

  378.                                       <input type="text" class="inps " id="ss_gdbh" />
    379. 

  379.                                   </div>
    380. 

  380.                               </td>
    381. 

  381.                           </tr>
    382. 

  382.                           <tr>
    383. 

  383.                               <th>客户姓名：</th>
    384. 

  384.                               <td>
    385. 

  385.                                   <div class="inpBox">
    386. 

  386.                                       <input type="text" class="inps " id="ss_khxm" />
    387. 

  387.                                   </div>
    388. 

  388.                               </td>
    389. 

  389. 

  390.                               <th>客户电话：</th>
    391. 

  391.                               <td>
    392. 

  392.                                   <div class="inpBox">
    393. 

  393.                                       <input type="text" class="inps " id="ss_khdh" />
    394. 

  394.                                   </div>
    395. 

  395.                               </td>
    396. 

  396.                           </tr>
    397. 

  397.                           <tr>
    398. 

  398.                               <th>工单内容：</th>
    399. 

  399.                               <td colspan="3">
    400. 

  400.                                   <div class="inpBox">
    401. 

  401.                                       <input type="text" class="inps " id="ss_gdnr" />
    402. 

  402.                                   </div>
    403. 

  403.                               </td>
    404. 

  404.                           </tr>
    405. 

  405.                       </table>
    406. 

  406.                   </div>
    407. 

  407.                   <div class="clearfix wh_btn">
    408. 

  408.                       <input type="button" value="搜索" class="btn-info" id="gjss" />
    409. 

  409.                   </div>
    410. 

  410.               </div>
    411. 

  411.           </div>
    412. 

  412.         -->
    413. 

  413. 			<!--处理工单-->
    414. 

  414. 			<div class="shade_k clgd ">
    415. 

  415. 				<div class="shade_title">
    416. 

  416. 					<span>处理工单<srong class="cknum"></srong></span>
    417. 

  417. 					<span class="setwin"><a>x</a></span>
    418. 

  418. 				</div>
    419. 

  419. 				<div class="shade_content">
    420. 

  420. 					<div class="dgxx_table size-13">
    421. 

  421. 						<table class="_table1 table table-bordered   " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
    422. 

  422. 							<thead>
    423. 

  423. 								<tr>
    424. 

  424. 									<th>工单编号：</th>
    425. 

  425. 									<td>
    426. 

  426. 										<span id="cl_gdbh"></span>
    427. 

  427. 									</td>
    428. 

  428. 

  429. 									<th>工单类型：</th>
    430. 

  430. 									<td>
    431. 

  431. 										<span id="cl_gdlx"></span>
    432. 

  432. 									</td>
    433. 

  433. 								</tr>
    434. 

  434. 								<tr>
    435. 

  435. 									<th>客户姓名：</th>
    436. 

  436. 									<td>
    437. 

  437. 										<span id="cl_khxm"></span>
    438. 

  438. 									</td>
    439. 

  439. 

  440. 									<th>客户电话：</th>
    441. 

  441. 									<td>
    442. 

  442. 										<span id="cl_khdh"></span>
    443. 

  443. 									</td>
    444. 

  444. 								</tr>
    445. 

  445. 							</thead>
    446. 

  446. 							<tr>
    447. 

  447. 								<th>反馈内容及处理结果：</th>
    448. 

  448. 								<td colspan="5 ">
    449. 

  449. 									<div id="cl_gdnr" style="width: 100%;">
    450. 

  450. 

  451. 									</div>
    452. 

  452. 								</td>
    453. 

  453. 							</tr>
    454. 

  454. 							<tr>
    455. 

  455. 								<th>处理方式：</th>
    456. 

  456. 								<td colspan="3">
    457. 

  457. 									<div>
    458. 

  458. 										<label style="font-weight: normal;">
    459. 

  459.                                             <input type="radio" value="1" name="ltype" checked="checked" /> 结束
    460. 

  460.                                         </label> &nbsp;&nbsp;&nbsp;&nbsp;
    461. 

  461. 										<!--<label style="font-weight: normal;">
    462. 

  462.                                         <input type="radio" value="0" name="ltype" />转派
    463. 

  463.                                     </label>-->
    464. 

  464. 									</div>
    465. 

  465. 								</td>
    466. 

  466. 							</tr>
    467. 

  467. 							<tr style="display:none;" class="js">
    468. 

  468. 								<th>接收部门：</th>
    469. 

  469. 								<td>
    470. 

  470. 									<div class="inpBox">
    471. 

  471. 										<input type="text" class="inps tree" readonly="readonly" id="clbmname" />
    472. 

  472. 										<input type="hidden" class="inps " id="clbm" />
    473. 

  473. 										<i class="xl"></i>
    474. 

  474. 										<div class="addTree">
    475. 

  475. 											<ul id="zrbmtree" class="ztree"></ul>
    476. 

  476. 										</div>
    477. 

  477. 									</div>
    478. 

  478. 								</td>
    479. 

  479. 

  480. 								<th>接收人：</th>
    481. 

  481. 								<td>
    482. 

  482. 									<div class="inpBox">
    483. 

  483. 										<input type="text" class="inps select" readonly="readonly" id="clidname" />
    484. 

  484. 										<input type="hidden" class="inps " id="clid" />
    485. 

  485. 										<i class="xl"></i>
    486. 

  486. 										<div class="xl_common">
    487. 

  487. 											<ul class="xl_box clid"></ul>
    488. 

  488. 										</div>
    489. 

  489. 									</div>
    490. 

  490. 								</td>
    491. 

  491. 							</tr>
    492. 

  492. 							<tr>
    493. 

  493. 								<th>处理内容：</th>
    494. 

  494. 								<td colspan="5">
    495. 

  495. 									<div>
    496. 

  496. 										<textarea id="cont" name="" rows="3" style="width:100%;"></textarea>
    497. 

  497. 									</div>
    498. 

  498. 								</td>
    499. 

  499. 							</tr>
    500. 

  500. 						</table>
    501. 

  501. 					</div>
    502. 

  502. 					<div class="clearfix wh_btn">
    503. 

  503. 						<input type="button" value="确定" class="btn-info" id="clgd" />
    504. 

  504. 					</div>
    505. 

  505. 				</div>
    506. 

  506. 			</div>
    507. 

  507. 		</div>
    508. 

  508. 		<script src="../js/zTree/jquery.ztree.core.js"></script>
    509. 

  509. 		<script src="../js/laydate/laydate.js"></script>
    510. 

  510. 		<script src="../js/bootstrap-select/js/bootstrap-select.js"></script>
    511. 

  511. 		<script src="../js/kindeditor/kindeditor.js"></script>
    512. 

  512. 		<script src="../js/kindeditor/lang/zh_CN.js"></script>
    513. 

  513. 		<script src="../js/WorkOrder/WorkOrder.js"></script>
    514. 

  514. 		<script>
    515. 

  515. 			var selid;
    516. 

  516. 			var zpid;
    517. 

  517. 			var stype = 1;
    518. 

  518. 			$(document).ready(function() {
    519. 

  519. 				laydate.render({
    520. 

  520. 					elem: '#greetingTimes',
    521. 

  521. 					range: '~',
    522. 

  522. 					theme: '#1ab394',
    523. 

  523. 					calendar: 'true'
    524. 

  524. 					//type: 'datetime',
    525. 

  525. 					//max : 31,
    526. 

  526. 					//min: 0,
    527. 

  527. 				});
    528. 

  528. 				//处理工单
    529. 

  529. 				$("#clgd").click(function() {
    530. 

  530. 					var val = $("input[name='ltype']:checked").val();
    531. 

  531. 					if(!val) {
    532. 

  532. 						layer.confirm('请选择处理方式！', {
    533. 

  533. 							btn: ['确定']
    534. 

  534. 						});
    535. 

  535. 						return;
    536. 

  536. 					}
    537. 

  537. 					if(val == '0') {
    538. 

  538. 						if(!$("#clbm").val()) {
    539. 

  539. 							layer.confirm('请选择接收部门！', {
    540. 

  540. 								btn: ['确定']
    541. 

  541. 							});
    542. 

  542. 							return;
    543. 

  543. 						}
    544. 

  544. 					}
    545. 

  545. 					$.post(huayi.config.callcenter_url + 'WorkOrder/DealWorkOrder', {
    546. 

  546. 						orderid: zpid,
    547. 

  547. 						isend: val,
    548. 

  548. 						clbm: $("#clbm").val(),
    549. 

  549. 						clid: $("#clid").val(),
    550. 

  550. 						cont: $("#cont").val(),
    551. 

  551. 						detail: encodeURIComponent(changeEditor.html()),
    552. 

  552. 						"token": $.cookie("token")
    553. 

  553. 					}, function(result) {
    554. 

  554. 						result = $.parseJSON(result);
    555. 

  555. 						if(result.state.toLowerCase() == "success") {
    556. 

  556. 

  557. 							layer.msg("处理工单成功");
    558. 

  558. 							$(".t-shade").removeClass("cx");
    559. 

  559. 							$(".clgd").removeClass("cx");
    560. 

  560. 							if(ns == 1) {
    561. 

  561. 								initTable();
    562. 

  562. 							} else {
    563. 

  563. 								initTables();
    564. 

  564. 							}
    565. 

  565. 						}
    566. 

  566. 					})
    567. 

  567. 				})
    568. 

  568. 

  569. 			})
    570. 

  570. 

  571. 			function initTable() {
    572. 

  572. 				//先销毁表格
    573. 

  573. 				$('#workorderlist').bootstrapTable('destroy');
    574. 

  574. 				//初始化表格,动态从服务器加载数据
    575. 

  575. 				$("#workorderlist").bootstrapTable({
    576. 

  576. 					method: "get", //使用get请求到服务器获取数据
    577. 

  577. 					url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
    578. 

  578. 					contentType: 'application/x-www-form-urlencoded',
    579. 

  579. 					striped: true, //表格显示条纹
    580. 

  580. 					pagination: true, //启动分页
    581. 

  581. 					pageSize: 5, //每页显示的记录数
    582. 

  582. 					pageNumber: 1, //当前第几页
    583. 

  583. 					pageList: [5, 20, 50, 100], //记录数可选列表
    584. 

  584. 					search: false, //是否启用查询
    585. 

  585. 					showColumns: false, //显示下拉框勾选要显示的列
    586. 

  586. 					showRefresh: false, //显示刷新按钮
    587. 

  587. 					sidePagination: "server", //表示服务端请求
    588. 

  588. 					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
    589. 

  589. 					//设置为limit可以获取limit, offset, search, sort, order
    590. 

  590. 					queryParamsType: "undefined",
    591. 

  591. 					queryParams: function queryParams(params) { //设置查询参数
    592. 

  592. 						var param = {
    593. 

  593. 							page: params.pageNumber,
    594. 

  594. 							pagesize: params.pageSize,
    595. 

  595. 							ltype: 471,
    596. 

  596. 							token: $.cookie("token"),
    597. 

  597. 							type: $('#orderSource').val(), //工单来源
    598. 

  598. 							typeclass: $('#typeclassId').val(), //工单类型
    599. 

  599. 							starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[0], //开始时间
    600. 

  600. 							endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[1], //结束时间
    601. 

  601. 							lddep: $('#comeCall_dep').val(), //来电单位
    602. 

  602. 							fkdep: $('#comeCall_deps').val(), //来电单位
    603. 

  603. 							userid: $('#userid').val() //坐席
    604. 

  604. 

  605. 						};
    606. 

  606. 						//                  if (stype == '1') {
    607. 

  607. 						//                      param.name = $("#name").val();
    608. 

  608. 						//                      param.tel = $("#tel").val();
    609. 

  609. 						//                  } else if (stype == '2') {
    610. 

  610. 						//                      param.name = $("#ss_khxm").val();
    611. 

  611. 						//                      param.tel = $("#ss_khdh").val();
    612. 

  612. 						//                      param.key = $("#ss_gdnr").val();
    613. 

  613. 						//                      param.type = $("#ss_gdlx").val();
    614. 

  614. 						//                      param.orderid = $("#ss_gdbh").val();
    615. 

  615. 						//                  }
    616. 

  616. 						return param;
    617. 

  617. 					},
    618. 

  618. 					onLoadSuccess: function() { //加载成功时执行
    619. 

  619. 						//layer.msg("加载成功");
    620. 

  620. 					},
    621. 

  621. 					onLoadError: function() { //加载失败时执行
    622. 

  622. 						//layer.msg("加载数据失败", { time: 1500, icon: 2 });
    623. 

  623. 					}
    624. 

  624. 				});
    625. 

  625. 			}
    626. 

  626. 

  627. 			function initTables() {
    628. 

  628. 				//先销毁表格
    629. 

  629. 				$('#workorderlist_').bootstrapTable('destroy');
    630. 

  630. 				//初始化表格,动态从服务器加载数据
    631. 

  631. 				$("#workorderlist_").bootstrapTable({
    632. 

  632. 					method: "get", //使用get请求到服务器获取数据
    633. 

  633. 					url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
    634. 

  634. 					contentType: 'application/x-www-form-urlencoded',
    635. 

  635. 					striped: true, //表格显示条纹
    636. 

  636. 					pagination: true, //启动分页
    637. 

  637. 					pageSize: 5, //每页显示的记录数
    638. 

  638. 					pageNumber: 1, //当前第几页
    639. 

  639. 					pageList: [5, 20, 50, 100], //记录数可选列表
    640. 

  640. 					search: false, //是否启用查询
    641. 

  641. 					showColumns: false, //显示下拉框勾选要显示的列
    642. 

  642. 					showRefresh: false, //显示刷新按钮
    643. 

  643. 					sidePagination: "server", //表示服务端请求
    644. 

  644. 					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
    645. 

  645. 					//设置为limit可以获取limit, offset, search, sort, order
    646. 

  646. 					queryParamsType: "undefined",
    647. 

  647. 					queryParams: function queryParams(params) { //设置查询参数
    648. 

  648. 						var param = {
    649. 

  649. 							page: params.pageNumber,
    650. 

  650. 							pagesize: params.pageSize,
    651. 

  651. 							ltype: 471,
    652. 

  652. 							token: $.cookie("token"),
    653. 

  653. 							type: $('#orderSource').val(), //工单来源
    654. 

  654. 							typeclass: $('#typeclassId').val(), //工单类型
    655. 

  655. 							starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[0], //开始时间
    656. 

  656. 							endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[1], //结束时间
    657. 

  657. 							lddep: $('#comeCall_dep').val(), //来电单位
    658. 

  658. 							fkdep: $('#comeCall_deps').val(), //来电单位
    659. 

  659. 							userid: $('#userid').val() //坐席
    660. 

  660. 

  661. 						};
    662. 

  662. 						//                  if (stype == '1') {
    663. 

  663. 						//                      param.name = $("#name").val();
    664. 

  664. 						//                      param.tel = $("#tel").val();
    665. 

  665. 						//                  } else if (stype == '2') {
    666. 

  666. 						//                      param.name = $("#ss_khxm").val();
    667. 

  667. 						//                      param.tel = $("#ss_khdh").val();
    668. 

  668. 						//                      param.key = $("#ss_gdnr").val();
    669. 

  669. 						//                      param.type = $("#ss_gdlx").val();
    670. 

  670. 						//                      param.orderid = $("#ss_gdbh").val();
    671. 

  671. 						//                  }
    672. 

  672. 						return param;
    673. 

  673. 					},
    674. 

  674. 					onLoadSuccess: function() { //加载成功时执行
    675. 

  675. 						//layer.msg("加载成功");
    676. 

  676. 					},
    677. 

  677. 					onLoadError: function() { //加载失败时执行
    678. 

  678. 						//layer.msg("加载数据失败", { time: 1500, icon: 2 });
    679. 

  679. 					}
    680. 

  680. 				});
    681. 

  681. 			}
    682. 

  682. 			//导出
    683. 

  683. 			function dcexcel(obj) {
    684. 

  684. 				var url = huayi.config.callcenter_url + "WorkOrder/ExportList?ltype=471&token=" + $.cookie("token");
    685. 

  685. 				//tel来电号码 ; ltype工单状态; type工单来源;  typeclass工单类型;starttime; endtime;lddep;来电单位;fkdep反馈; userid坐席工号
    686. 

  686. 				if(stype == '1') {
    687. 

  687. 					url += "&typeclass=" + $("#typeclassId").val();//工单类型
    688. 

  688. 					url += "&type=" + $("#orderSource").val();//工单来源
    689. 

  689. 					url += "&starttime=" + ($("#greetingTimes").val() && $("#greetingTimes").val().split(' ~ ')[0]);//开始时间
    690. 

  690. 					url += "&endtime=" + ($("#greetingTimes").val() && $("#greetingTimes").val().split(' ~ ')[1]);//结束时间
    691. 

  691. 					url += "&lddep=" + $("#comeCall_dep").val();//来电单位
    692. 

  692. 					url += "&userid=" + $("#userid").val();//坐席
    693. 

  693. 					url += "&fkdep=" + $("#comeCall_deps").val();//反馈单位
    694. 

  694. 				} else if(stype == '2') {
    695. 

  695. 					url += "&name=" + $("#ss_khxm").val() + "&tel=" + $("#ss_khdh").val() + "&key=" + $("#ss_gdnr").val();
    696. 

  696. 					url += "&type=" + $("#ss_gdlx").val() + "&orderid=" + $("#ss_gdbh").val();
    697. 

  697. 				}
    698. 

  698. 				obj.href = url;
    699. 

  699. 			}
    700. 

  700. 

  701. 			function De() {
    702. 

  702. 				return '<div class="warning" onclick="CL()">调转</div>'
    703. 

  703. 			}
    704. 

  704. 

  705. 			function CL() {
    706. 

  706. 				top.$("iframe:visible")[0].src = "WorkOrder/AddWorkOrder.html?id=" + id + "phone=" + phone;
    707. 

  707. 

  708. 			}
    709. 

  709. 

  710. 			var ns;
    711. 

  711. 			$.ajax({
    712. 

  712. 				type: "get",
    713. 

  713. 				url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
    714. 

  714. 				dataType: 'json',
    715. 

  715. 				async: true,
    716. 

  716. 				data: {
    717. 

  717. 					token: $.cookie("token")
    718. 

  718. 				},
    719. 

  719. 				success: function(data) {
    720. 

  720. 					if(data.state.toLowerCase() == 'success') {
    721. 

  721. 						if(data.data.groname == '客服组') {
    722. 

  722. 							$('#ce').show();
    723. 

  723. 							ns = 1;
    724. 

  724. 							$('.BZ').removeClass("Hidens");
    725. 

  725. 						} else {
    726. 

  726. 							$('#ces').show();
    727. 

  727. 							ns = 2;
    728. 

  728. 							initTables();
    729. 

  729. 							$('.BZ').addClass("Hidens");
    730. 

  730. 						}
    731. 

  731. 					}
    732. 

  732. 				}
    733. 

  733. 			});
    734. 

  734. 		</script>
    735. 

  735. 	</body>
    736. 

  736. 

  737. </html>
    738.