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@@ -483,50 +483,19 @@ namespace CallCenterApi.Interface.Controllers.tel
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483
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483
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return res;
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484
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484
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}
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485
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485
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486
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+ #region 创建工单
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487
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+ //zhengbingbing 20180503 根据息县工单调整
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486
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488
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/// <summary>
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487
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489
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/// 创建工单
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490
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/// </summary>
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489
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491
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/// <returns></returns>
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490
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- public ActionResult AddWorkOrder()
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492
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+ public ActionResult AddWorkOrder(string callid, int khid, string source, string file
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+ , string customer, string custel, string country, string address, string inqtime, string inquser
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494
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+ , string detail, string cont, string answer, string remark, int infotypeid, int unitid, int clbm, int clid)
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491
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{
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492
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ActionResult res = NoToken("未知错误，请重新登录");
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493
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497
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if (Request.IsAuthenticated)
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494
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498
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{
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495
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- #region 获取参数
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496
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- int type = RequestString.GetInt("type", 0);
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497
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- //int tslx = RequestString.GetInt("tslx", 0);
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498
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- string callid = RequestString.GetFormString("callid");
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499
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- int khid = RequestString.GetInt("khid", 0);
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500
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- string tskh = RequestString.GetFormString("tskh");
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501
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- string tsdh = RequestString.GetFormString("tsdh");
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502
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- //int zrbm = RequestString.GetInt("zrbm", 0);
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503
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- //int zrid = RequestString.GetInt("zrid", 0);
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504
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- string cont = RequestString.GetFormString("cont");
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505
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- //string answer = RequestString.GetFormString("answer");
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506
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- string clcont = RequestString.GetFormString("clcont");
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507
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-
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508
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- int clbm = RequestString.GetInt("clbm", 0);
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509
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- int clid = RequestString.GetInt("clid", 0);
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510
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- string source = RequestString.GetFormString("source");
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511
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- //string address = RequestString.GetFormString("address");
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512
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- #region 新增字段
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513
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- int infotypeid = RequestString.GetInt("infotypeid", 0);//信息分类
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514
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- //int isreward = RequestString.GetInt("isreward", 0);//上报奖励
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515
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- //string reamount = RequestString.GetFormString("reamount");//奖励金额
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516
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- //string retime = RequestString.GetFormString("retime");//奖励时间
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517
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- int unitid = RequestString.GetInt("unitid", 0);//交办单位
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518
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- int isaudit = RequestString.GetInt("isaudit", 0);//0未审核，1无效，2有效
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519
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- #endregion
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520
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- #endregion
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521
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-
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522
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- #region 判断输入数据类型
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523
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- if (!Validate.IsNumber(tsdh))
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524
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- {
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525
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- res = Error("电话必须为数字");
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526
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- return res;
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527
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- }
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528
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- #endregion
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529
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-
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530
|
499
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int userId = CurrentUser.UserData.F_UserId;
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531
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500
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if (userId != 0)
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532
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501
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{
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@@ -536,38 +505,28 @@ namespace CallCenterApi.Interface.Controllers.tel
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536
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505
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Model.T_Wo_WorkOrder model = new Model.T_Wo_WorkOrder();
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537
|
506
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model.WorkOrderID = DateTime.Now.ToString("yyyyMMddHHmmssmsfff");//工单编号
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538
|
507
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model.CallID = callid;
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539
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- model.Customer = tskh;
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540
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508
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model.CustomerID = khid;
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541
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- model.CustomerTel = tsdh;
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542
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- model.Detail = cont;
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543
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- model.Clcontent = clcont;
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544
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- model.Type = type;
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545
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- //model.TypeClass = tslx;
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546
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-
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547
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- if (type == 1)
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548
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- {
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549
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- model.State = 2;
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550
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- }
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551
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- else
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552
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- model.State = 0;
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553
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- model.IsDel = 0;
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554
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- model.IsReturn = 0;
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555
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- model.IsReturnBak = 0;
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556
|
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- //model.ResponDept = zrbm;
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|
557
|
|
- //model.Answer = answer;
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558
|
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- model.IsTimeOut = 0;
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559
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- model.IsUserSend = 0;
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560
|
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- model.IsAdminSend = 0;
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561
|
|
- model.IsAudit = isaudit;//0未审核，1无效，2有效
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562
|
|
-
|
|
563
|
|
- if (source.Trim() == "1")
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564
|
|
- model.Source = "手工制单";
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565
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- else if (source.Trim() == "2")
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|
566
|
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- model.Source = "电话";
|
|
567
|
|
- else if (source.Trim() == "3")
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568
|
|
- model.Source = "微信";
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569
|
|
-
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|
570
|
|
- #region 新增字段
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|
509
|
+ #region 息县工单
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510
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+ if (!string.IsNullOrWhiteSpace(customer))
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|
511
|
+ model.Customer = customer;
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|
512
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+ if (!string.IsNullOrWhiteSpace(inqtime))
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513
|
+ model.Inqtime = DateTime.Parse(inqtime);
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|
514
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+ if (!string.IsNullOrWhiteSpace(inquser))
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515
|
+ model.Inquser = inquser;
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|
516
|
+ if (!string.IsNullOrWhiteSpace(country))
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|
517
|
+ model.County = country;
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|
518
|
+ if (!string.IsNullOrWhiteSpace(address))
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|
519
|
+ model.Address = address;
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|
520
|
+ if (!string.IsNullOrWhiteSpace(detail))
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|
521
|
+ model.Detail = detail;
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|
522
|
+ if (!string.IsNullOrWhiteSpace(answer))
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|
523
|
+ model.Answer = answer;
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|
524
|
+ if (!string.IsNullOrWhiteSpace(cont))
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|
525
|
+ model.Clcontent = cont;
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|
526
|
+ if (!string.IsNullOrWhiteSpace(remark))
|
|
|
527
|
+ model.Remark = remark;
|
|
|
528
|
+ #endregion
|
|
|
529
|
+ #region 信息分类和交办单位
|
|
571
|
530
|
model.InfoTypeID = infotypeid;
|
|
572
|
531
|
if (infotypeid != 0)
|
|
573
|
532
|
{
|
|
|
@@ -577,9 +536,6 @@ namespace CallCenterApi.Interface.Controllers.tel
|
|
577
|
536
|
model.InfoType = dicVModel.F_Name;
|
|
578
|
537
|
}
|
|
579
|
538
|
}
|
|
580
|
|
- model.ISReward = 0;
|
|
581
|
|
- //model.RewardAmount = reamount;
|
|
582
|
|
- //model.RewardTime = retime;
|
|
583
|
539
|
model.UnitID = unitid;
|
|
584
|
540
|
if (unitid != 0)
|
|
585
|
541
|
{
|
|
|
@@ -590,16 +546,25 @@ namespace CallCenterApi.Interface.Controllers.tel
|
|
590
|
546
|
}
|
|
591
|
547
|
}
|
|
592
|
548
|
#endregion
|
|
593
|
|
-
|
|
594
|
|
- #region 工单超时
|
|
595
|
|
- Model.T_Wo_WorkOrderTimeOut to = new BLL.T_Wo_WorkOrderTimeOut().GetModel(type);
|
|
596
|
|
- if (to != null)
|
|
597
|
|
- {
|
|
598
|
|
- model.LimitTime = to.MainTime;
|
|
599
|
|
- }
|
|
600
|
|
- #endregion
|
|
|
549
|
+ if (source.Trim() == "1")
|
|
|
550
|
+ model.Source = "手工制单";
|
|
|
551
|
+ else if (source.Trim() == "2")
|
|
|
552
|
+ model.Source = "电话";
|
|
|
553
|
+ else if (source.Trim() == "3")
|
|
|
554
|
+ model.Source = "微信";
|
|
|
555
|
+ #region 无需参数字段
|
|
|
556
|
+ model.Type = 3;//默认为投诉工单
|
|
|
557
|
+ model.State = 0;
|
|
|
558
|
+ model.IsDel = 0;
|
|
|
559
|
+ model.IsReturn = 0;
|
|
|
560
|
+ model.IsReturnBak = 0;
|
|
|
561
|
+ model.IsTimeOut = 0;
|
|
|
562
|
+ model.IsUserSend = 0;
|
|
|
563
|
+ model.IsAdminSend = 0;
|
|
601
|
564
|
model.CreateUser = ua.F_UserCode;
|
|
602
|
565
|
model.CreateTime = DateTime.Now;
|
|
|
566
|
+ #endregion
|
|
|
567
|
+
|
|
603
|
568
|
#region 工单明细
|
|
604
|
569
|
if (clbm != 0 || clid != 0)
|
|
605
|
570
|
{
|
|
|
@@ -633,11 +598,7 @@ namespace CallCenterApi.Interface.Controllers.tel
|
|
633
|
598
|
}
|
|
634
|
599
|
item.ToUser = users;
|
|
635
|
600
|
}
|
|
636
|
|
-
|
|
637
|
|
- if (to != null)
|
|
638
|
|
- {
|
|
639
|
|
- item.LimitTime = to.ItemTime;
|
|
640
|
|
- }
|
|
|
601
|
+
|
|
641
|
602
|
if (item.ToUser != "")
|
|
642
|
603
|
{
|
|
643
|
604
|
item.SureUser = ua.F_UserCode;
|
|
|
@@ -650,10 +611,8 @@ namespace CallCenterApi.Interface.Controllers.tel
|
|
650
|
611
|
item.State = 0;
|
|
651
|
612
|
item.IsStart = 0;
|
|
652
|
613
|
}
|
|
653
|
|
- item.Detail = clcont;
|
|
|
614
|
+ item.Detail = model.Detail;
|
|
654
|
615
|
item.IsLast = 0;
|
|
655
|
|
- //item.State = 0;
|
|
656
|
|
- //item.IsStart = 0;
|
|
657
|
616
|
item.IsTimeOut = 0;
|
|
658
|
617
|
item.IsDel = 0;
|
|
659
|
618
|
item.CreateUser = ua.F_UserCode;
|
|
|
@@ -664,23 +623,7 @@ namespace CallCenterApi.Interface.Controllers.tel
|
|
664
|
623
|
{
|
|
665
|
624
|
model.State = 1;//已指派
|
|
666
|
625
|
model.AppointTime = DateTime.Now;
|
|
667
|
|
-
|
|
668
|
|
- #region 消息表
|
|
669
|
|
- //foreach (string ur in item.ToUser.Split(','))
|
|
670
|
|
- //{
|
|
671
|
|
- // Model.T_Msg_List msg = new Model.T_Msg_List();
|
|
672
|
|
- // msg.Type = 1;
|
|
673
|
|
- // msg.ToUser = ur;
|
|
674
|
|
- // msg.ToID = Int32.Parse(itemid.ToString());
|
|
675
|
|
- // msg.Detail = ua.F_UserName + "给你指派了工单，单号：" + model.WorkOrderID;
|
|
676
|
|
- // msg.State = 0;
|
|
677
|
|
- // msg.IsDel = 0;
|
|
678
|
|
- // msg.CreateUser = ua.F_UserCode;
|
|
679
|
|
- // msg.CreateDate = DateTime.Now;
|
|
680
|
|
-
|
|
681
|
|
- // new BLL.T_Msg_List().Add(msg);
|
|
682
|
|
- //}
|
|
683
|
|
- #endregion
|
|
|
626
|
+
|
|
684
|
627
|
}
|
|
685
|
628
|
}
|
|
686
|
629
|
#endregion
|
|
|
@@ -728,49 +671,303 @@ namespace CallCenterApi.Interface.Controllers.tel
|
|
728
|
671
|
{
|
|
729
|
672
|
res = Error("新增失败！");
|
|
730
|
673
|
}
|
|
731
|
|
-
|
|
732
|
|
- #region no use
|
|
733
|
|
- //Model.T_Wo_WorkOrderBase model = new Model.T_Wo_WorkOrderBase();
|
|
734
|
|
- //model.F_CODE = DateTime.Now.ToString("yyyyMMddHHmmssms");//工单编号
|
|
735
|
|
- //model.F_WORKORDERTYPEID = type;
|
|
736
|
|
- //model.F_WORKORDERSTATEID = 0;
|
|
737
|
|
- //model.F_WORKORDERNAME = "";
|
|
738
|
|
- //model.F_WORKORDERFROM = "";
|
|
739
|
|
- //model.F_WORKORDERLEVELID = 0;
|
|
740
|
|
- //model.F_ADSLACCOUNT = callid;
|
|
741
|
|
- ////model.F_USERID = ua.F_UserId;
|
|
742
|
|
- ////model.F_USERNAME = ua.F_UserName;
|
|
743
|
|
- ////model.F_USERPHONE = ua.F_WorkNumber;
|
|
744
|
|
- //model.F_TypeName = "";
|
|
745
|
|
- //model.F_STARTTIME = DateTime.Now;
|
|
746
|
|
- //model.F_RETURNVISITFLAG = 0;
|
|
747
|
|
- //model.F_LINKMANTELEPHONE = tsdh;
|
|
748
|
|
- //model.F_LINKMAN = tskh;
|
|
749
|
|
- //model.F_DELETEFLAG = 0;
|
|
750
|
|
- //model.F_CUSTOMERTELEPHONE = tsdh;
|
|
751
|
|
- //model.F_CUSTOMERNAME = tskh;
|
|
752
|
|
- //model.F_CUSTOMERID = 0;//待实现
|
|
753
|
|
- //model.F_CREATEDATE = DateTime.Now;
|
|
754
|
|
- //model.F_CREATEBY = ua.F_UserId;
|
|
755
|
|
- //model.F_CONTENT = cont;
|
|
756
|
|
- //model.F_REPAIRMANNAME = tskh;
|
|
757
|
|
- //model.F_REPAIRMANPHONE = tsdh;
|
|
758
|
|
-
|
|
759
|
|
- //if (new BLL.T_Wo_WorkOrderBase().Add(model) > 0)
|
|
760
|
|
- //{
|
|
761
|
|
- // res = Success("新增成功！");
|
|
762
|
|
- //}
|
|
763
|
|
- //else
|
|
764
|
|
- //{
|
|
765
|
|
- // res = Error("新增失败！");
|
|
766
|
|
- //}
|
|
767
|
|
- #endregion
|
|
|
674
|
+
|
|
768
|
675
|
}
|
|
769
|
676
|
}
|
|
770
|
677
|
|
|
771
|
678
|
}
|
|
772
|
679
|
return res;
|
|
773
|
680
|
}
|
|
774
|
|
-
|
|
|
681
|
+ #endregion
|
|
|
682
|
+ #region 创建工单调整前
|
|
|
683
|
+ ///// <summary>
|
|
|
684
|
+ ///// 创建工单
|
|
|
685
|
+ ///// </summary>
|
|
|
686
|
+ ///// <returns></returns>
|
|
|
687
|
+ //public ActionResult AddWorkOrder()
|
|
|
688
|
+ //{
|
|
|
689
|
+ // ActionResult res = NoToken("未知错误，请重新登录");
|
|
|
690
|
+ // if (Request.IsAuthenticated)
|
|
|
691
|
+ // {
|
|
|
692
|
+ // #region 获取参数
|
|
|
693
|
+ // int type = RequestString.GetInt("type", 0);
|
|
|
694
|
+ // //int tslx = RequestString.GetInt("tslx", 0);
|
|
|
695
|
+ // string callid = RequestString.GetFormString("callid");
|
|
|
696
|
+ // int khid = RequestString.GetInt("khid", 0);
|
|
|
697
|
+ // string tskh = RequestString.GetFormString("tskh");
|
|
|
698
|
+ // string tsdh = RequestString.GetFormString("tsdh");
|
|
|
699
|
+ // //int zrbm = RequestString.GetInt("zrbm", 0);
|
|
|
700
|
+ // //int zrid = RequestString.GetInt("zrid", 0);
|
|
|
701
|
+ // string cont = RequestString.GetFormString("cont");
|
|
|
702
|
+ // //string answer = RequestString.GetFormString("answer");
|
|
|
703
|
+ // string clcont = RequestString.GetFormString("clcont");
|
|
|
704
|
+
|
|
|
705
|
+ // int clbm = RequestString.GetInt("clbm", 0);
|
|
|
706
|
+ // int clid = RequestString.GetInt("clid", 0);
|
|
|
707
|
+ // string source = RequestString.GetFormString("source");
|
|
|
708
|
+ // //string address = RequestString.GetFormString("address");
|
|
|
709
|
+ // #region 新增字段
|
|
|
710
|
+ // int infotypeid = RequestString.GetInt("infotypeid", 0);//信息分类
|
|
|
711
|
+ // //int isreward = RequestString.GetInt("isreward", 0);//上报奖励
|
|
|
712
|
+ // //string reamount = RequestString.GetFormString("reamount");//奖励金额
|
|
|
713
|
+ // //string retime = RequestString.GetFormString("retime");//奖励时间
|
|
|
714
|
+ // int unitid = RequestString.GetInt("unitid", 0);//交办单位
|
|
|
715
|
+ // int isaudit = RequestString.GetInt("isaudit", 0);//0未审核，1无效，2有效
|
|
|
716
|
+ // #endregion
|
|
|
717
|
+ // #endregion
|
|
|
718
|
+
|
|
|
719
|
+ // #region 判断输入数据类型
|
|
|
720
|
+ // if (!Validate.IsNumber(tsdh))
|
|
|
721
|
+ // {
|
|
|
722
|
+ // res = Error("电话必须为数字");
|
|
|
723
|
+ // return res;
|
|
|
724
|
+ // }
|
|
|
725
|
+ // #endregion
|
|
|
726
|
+
|
|
|
727
|
+ // int userId = CurrentUser.UserData.F_UserId;
|
|
|
728
|
+ // if (userId != 0)
|
|
|
729
|
+ // {
|
|
|
730
|
+ // Model.T_Sys_UserAccount ua = new BLL.T_Sys_UserAccount().GetModel(userId);
|
|
|
731
|
+ // if (ua != null)
|
|
|
732
|
+ // {
|
|
|
733
|
+ // Model.T_Wo_WorkOrder model = new Model.T_Wo_WorkOrder();
|
|
|
734
|
+ // model.WorkOrderID = DateTime.Now.ToString("yyyyMMddHHmmssmsfff");//工单编号
|
|
|
735
|
+ // model.CallID = callid;
|
|
|
736
|
+ // model.Customer = tskh;
|
|
|
737
|
+ // model.CustomerID = khid;
|
|
|
738
|
+ // model.CustomerTel = tsdh;
|
|
|
739
|
+ // model.Detail = cont;
|
|
|
740
|
+ // model.Clcontent = clcont;
|
|
|
741
|
+ // model.Type = type;
|
|
|
742
|
+ // //model.TypeClass = tslx;
|
|
|
743
|
+
|
|
|
744
|
+ // if (type == 1)
|
|
|
745
|
+ // {
|
|
|
746
|
+ // model.State = 2;
|
|
|
747
|
+ // }
|
|
|
748
|
+ // else
|
|
|
749
|
+ // model.State = 0;
|
|
|
750
|
+ // model.IsDel = 0;
|
|
|
751
|
+ // model.IsReturn = 0;
|
|
|
752
|
+ // model.IsReturnBak = 0;
|
|
|
753
|
+ // //model.ResponDept = zrbm;
|
|
|
754
|
+ // //model.Answer = answer;
|
|
|
755
|
+ // model.IsTimeOut = 0;
|
|
|
756
|
+ // model.IsUserSend = 0;
|
|
|
757
|
+ // model.IsAdminSend = 0;
|
|
|
758
|
+ // model.IsAudit = isaudit;//0未审核，1无效，2有效
|
|
|
759
|
+
|
|
|
760
|
+ // if (source.Trim() == "1")
|
|
|
761
|
+ // model.Source = "手工制单";
|
|
|
762
|
+ // else if (source.Trim() == "2")
|
|
|
763
|
+ // model.Source = "电话";
|
|
|
764
|
+ // else if (source.Trim() == "3")
|
|
|
765
|
+ // model.Source = "微信";
|
|
|
766
|
+
|
|
|
767
|
+ // #region 新增字段
|
|
|
768
|
+ // model.InfoTypeID = infotypeid;
|
|
|
769
|
+ // if (infotypeid != 0)
|
|
|
770
|
+ // {
|
|
|
771
|
+ // Model.T_Sys_DictionaryValue dicVModel = dictionaryValueBLL.GetModel(infotypeid);
|
|
|
772
|
+ // if (dicVModel != null)
|
|
|
773
|
+ // {
|
|
|
774
|
+ // model.InfoType = dicVModel.F_Name;
|
|
|
775
|
+ // }
|
|
|
776
|
+ // }
|
|
|
777
|
+ // model.ISReward = 0;
|
|
|
778
|
+ // //model.RewardAmount = reamount;
|
|
|
779
|
+ // //model.RewardTime = retime;
|
|
|
780
|
+ // model.UnitID = unitid;
|
|
|
781
|
+ // if (unitid != 0)
|
|
|
782
|
+ // {
|
|
|
783
|
+ // Model.T_Sys_DictionaryValue dicVModel = dictionaryValueBLL.GetModel(unitid);
|
|
|
784
|
+ // if (dicVModel != null)
|
|
|
785
|
+ // {
|
|
|
786
|
+ // model.Unit = dicVModel.F_Name;
|
|
|
787
|
+ // }
|
|
|
788
|
+ // }
|
|
|
789
|
+ // #endregion
|
|
|
790
|
+
|
|
|
791
|
+ // #region 工单超时
|
|
|
792
|
+ // Model.T_Wo_WorkOrderTimeOut to = new BLL.T_Wo_WorkOrderTimeOut().GetModel(type);
|
|
|
793
|
+ // if (to != null)
|
|
|
794
|
+ // {
|
|
|
795
|
+ // model.LimitTime = to.MainTime;
|
|
|
796
|
+ // }
|
|
|
797
|
+ // #endregion
|
|
|
798
|
+ // model.CreateUser = ua.F_UserCode;
|
|
|
799
|
+ // model.CreateTime = DateTime.Now;
|
|
|
800
|
+ // #region 工单明细
|
|
|
801
|
+ // if (clbm != 0 || clid != 0)
|
|
|
802
|
+ // {
|
|
|
803
|
+ // Model.T_Wo_WorkOrderItem item = new Model.T_Wo_WorkOrderItem();
|
|
|
804
|
+ // item.WorkOrderID = model.WorkOrderID;
|
|
|
805
|
+ // item.ToDept = clbm;
|
|
|
806
|
+ // item.Type = 1;
|
|
|
807
|
+
|
|
|
808
|
+ // if (clid != 0)
|
|
|
809
|
+ // {
|
|
|
810
|
+ // Model.T_Sys_UserAccount clus = new BLL.T_Sys_UserAccount().GetModel(clid);
|
|
|
811
|
+ // if (clus != null)
|
|
|
812
|
+ // {
|
|
|
813
|
+ // item.ToUser = clus.F_UserCode;
|
|
|
814
|
+ // }
|
|
|
815
|
+ // }
|
|
|
816
|
+ // else
|
|
|
817
|
+ // {
|
|
|
818
|
+ // string users = string.Empty;
|
|
|
819
|
+ // var list = new BLL.T_Sys_UserAccount().GetModelList(" F_DeptId='" + clbm + "'");
|
|
|
820
|
+ // foreach (var l in list)
|
|
|
821
|
+ // {
|
|
|
822
|
+ // if (string.IsNullOrEmpty(users))
|
|
|
823
|
+ // {
|
|
|
824
|
+ // users = l.F_UserCode;
|
|
|
825
|
+ // }
|
|
|
826
|
+ // else
|
|
|
827
|
+ // {
|
|
|
828
|
+ // users = users + "," + l.F_UserCode;
|
|
|
829
|
+ // }
|
|
|
830
|
+ // }
|
|
|
831
|
+ // item.ToUser = users;
|
|
|
832
|
+ // }
|
|
|
833
|
+
|
|
|
834
|
+ // if (to != null)
|
|
|
835
|
+ // {
|
|
|
836
|
+ // item.LimitTime = to.ItemTime;
|
|
|
837
|
+ // }
|
|
|
838
|
+ // if (item.ToUser != "")
|
|
|
839
|
+ // {
|
|
|
840
|
+ // item.SureUser = ua.F_UserCode;
|
|
|
841
|
+ // item.State = 1;
|
|
|
842
|
+ // item.SureTime = DateTime.Now;
|
|
|
843
|
+ // item.IsStart = 1;
|
|
|
844
|
+ // }
|
|
|
845
|
+ // else
|
|
|
846
|
+ // {
|
|
|
847
|
+ // item.State = 0;
|
|
|
848
|
+ // item.IsStart = 0;
|
|
|
849
|
+ // }
|
|
|
850
|
+ // item.Detail = clcont;
|
|
|
851
|
+ // item.IsLast = 0;
|
|
|
852
|
+ // //item.State = 0;
|
|
|
853
|
+ // //item.IsStart = 0;
|
|
|
854
|
+ // item.IsTimeOut = 0;
|
|
|
855
|
+ // item.IsDel = 0;
|
|
|
856
|
+ // item.CreateUser = ua.F_UserCode;
|
|
|
857
|
+ // item.CreateTime = DateTime.Now;
|
|
|
858
|
+
|
|
|
859
|
+ // long itemid = new BLL.T_Wo_WorkOrderItem().Add(item);
|
|
|
860
|
+ // if (itemid > 0)
|
|
|
861
|
+ // {
|
|
|
862
|
+ // model.State = 1;//已指派
|
|
|
863
|
+ // model.AppointTime = DateTime.Now;
|
|
|
864
|
+
|
|
|
865
|
+ // #region 消息表
|
|
|
866
|
+ // //foreach (string ur in item.ToUser.Split(','))
|
|
|
867
|
+ // //{
|
|
|
868
|
+ // // Model.T_Msg_List msg = new Model.T_Msg_List();
|
|
|
869
|
+ // // msg.Type = 1;
|
|
|
870
|
+ // // msg.ToUser = ur;
|
|
|
871
|
+ // // msg.ToID = Int32.Parse(itemid.ToString());
|
|
|
872
|
+ // // msg.Detail = ua.F_UserName + "给你指派了工单，单号：" + model.WorkOrderID;
|
|
|
873
|
+ // // msg.State = 0;
|
|
|
874
|
+ // // msg.IsDel = 0;
|
|
|
875
|
+ // // msg.CreateUser = ua.F_UserCode;
|
|
|
876
|
+ // // msg.CreateDate = DateTime.Now;
|
|
|
877
|
+
|
|
|
878
|
+ // // new BLL.T_Msg_List().Add(msg);
|
|
|
879
|
+ // //}
|
|
|
880
|
+ // #endregion
|
|
|
881
|
+ // }
|
|
|
882
|
+ // }
|
|
|
883
|
+ // #endregion
|
|
|
884
|
+ // #region 插入操作记录
|
|
|
885
|
+ // Model.T_Wo_Operation oper = new Model.T_Wo_Operation();
|
|
|
886
|
+ // oper.F_WorkOrderId = model.WorkOrderID;
|
|
|
887
|
+ // oper.F_State = model.State;
|
|
|
888
|
+ // oper.F_CallRecordId = model.CallID != "" ? int.Parse(model.CallID) : 0;
|
|
|
889
|
+ // oper.F_File = model.Files;
|
|
|
890
|
+
|
|
|
891
|
+ // string userinfo = ua.depname + "-" + ua.F_UserName + "(" + ua.F_UserCode + ")";
|
|
|
892
|
+ // if (model.State == 0)
|
|
|
893
|
+ // {
|
|
|
894
|
+ // oper.F_Message = userinfo + " 登记了工单,工单编号：" + model.WorkOrderID;
|
|
|
895
|
+ // }
|
|
|
896
|
+ // if (model.State == 1)
|
|
|
897
|
+ // {
|
|
|
898
|
+ // oper.F_Message = userinfo + " 登记并提交了工单,工单编号：" + model.WorkOrderID;
|
|
|
899
|
+ // }
|
|
|
900
|
+ // if (model.State == 2)
|
|
|
901
|
+ // {
|
|
|
902
|
+ // oper.F_Message = userinfo + " 登记并完结了工单,工单编号：" + model.WorkOrderID;
|
|
|
903
|
+ // }
|
|
|
904
|
+
|
|
|
905
|
+ // oper.F_CreateUser = ua.F_UserCode;
|
|
|
906
|
+ // oper.F_CreateTime = DateTime.Now;
|
|
|
907
|
+ // oper.F_IsDelete = 0;
|
|
|
908
|
+
|
|
|
909
|
+ // new BLL.T_Wo_Operation().Add(oper);
|
|
|
910
|
+ // #endregion
|
|
|
911
|
+ // if (new BLL.T_Wo_WorkOrder().Add(model) > 0)
|
|
|
912
|
+ // {
|
|
|
913
|
+ // if (!string.IsNullOrEmpty(callid))
|
|
|
914
|
+ // {
|
|
|
915
|
+ // var rec = new BLL.T_Call_CallRecords().GetModelByCallId(callid);
|
|
|
916
|
+ // if (rec != null)
|
|
|
917
|
+ // {
|
|
|
918
|
+ // rec.IsExitWorkOrder = true;
|
|
|
919
|
+ // new BLL.T_Call_CallRecords().Update(rec);
|
|
|
920
|
+ // }
|
|
|
921
|
+ // }
|
|
|
922
|
+ // res = Success("新增成功！");
|
|
|
923
|
+ // }
|
|
|
924
|
+ // else
|
|
|
925
|
+ // {
|
|
|
926
|
+ // res = Error("新增失败！");
|
|
|
927
|
+ // }
|
|
|
928
|
+
|
|
|
929
|
+ // #region no use
|
|
|
930
|
+ // //Model.T_Wo_WorkOrderBase model = new Model.T_Wo_WorkOrderBase();
|
|
|
931
|
+ // //model.F_CODE = DateTime.Now.ToString("yyyyMMddHHmmssms");//工单编号
|
|
|
932
|
+ // //model.F_WORKORDERTYPEID = type;
|
|
|
933
|
+ // //model.F_WORKORDERSTATEID = 0;
|
|
|
934
|
+ // //model.F_WORKORDERNAME = "";
|
|
|
935
|
+ // //model.F_WORKORDERFROM = "";
|
|
|
936
|
+ // //model.F_WORKORDERLEVELID = 0;
|
|
|
937
|
+ // //model.F_ADSLACCOUNT = callid;
|
|
|
938
|
+ // ////model.F_USERID = ua.F_UserId;
|
|
|
939
|
+ // ////model.F_USERNAME = ua.F_UserName;
|
|
|
940
|
+ // ////model.F_USERPHONE = ua.F_WorkNumber;
|
|
|
941
|
+ // //model.F_TypeName = "";
|
|
|
942
|
+ // //model.F_STARTTIME = DateTime.Now;
|
|
|
943
|
+ // //model.F_RETURNVISITFLAG = 0;
|
|
|
944
|
+ // //model.F_LINKMANTELEPHONE = tsdh;
|
|
|
945
|
+ // //model.F_LINKMAN = tskh;
|
|
|
946
|
+ // //model.F_DELETEFLAG = 0;
|
|
|
947
|
+ // //model.F_CUSTOMERTELEPHONE = tsdh;
|
|
|
948
|
+ // //model.F_CUSTOMERNAME = tskh;
|
|
|
949
|
+ // //model.F_CUSTOMERID = 0;//待实现
|
|
|
950
|
+ // //model.F_CREATEDATE = DateTime.Now;
|
|
|
951
|
+ // //model.F_CREATEBY = ua.F_UserId;
|
|
|
952
|
+ // //model.F_CONTENT = cont;
|
|
|
953
|
+ // //model.F_REPAIRMANNAME = tskh;
|
|
|
954
|
+ // //model.F_REPAIRMANPHONE = tsdh;
|
|
|
955
|
+
|
|
|
956
|
+ // //if (new BLL.T_Wo_WorkOrderBase().Add(model) > 0)
|
|
|
957
|
+ // //{
|
|
|
958
|
+ // // res = Success("新增成功！");
|
|
|
959
|
+ // //}
|
|
|
960
|
+ // //else
|
|
|
961
|
+ // //{
|
|
|
962
|
+ // // res = Error("新增失败！");
|
|
|
963
|
+ // //}
|
|
|
964
|
+ // #endregion
|
|
|
965
|
+ // }
|
|
|
966
|
+ // }
|
|
|
967
|
+
|
|
|
968
|
+ // }
|
|
|
969
|
+ // return res;
|
|
|
970
|
+ //}
|
|
|
971
|
+ #endregion
|
|
775
|
972
|
}
|
|
776
|
973
|
}
|
