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WorkOrderParty.html 13KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>已参与工单</title>
  6. <meta name="viewport" content="width=device-width, initial-scale=1.0">
  7. <script src="../Script/Common/huayi.load.js"></script>
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link href="../css/init.css" rel="stylesheet" />
  10. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  11. <link href="../css/WorkOrder/Search.css" rel="stylesheet">
  12. <script src="../js/zTree/jquery.ztree.core.js"></script>
  13. <script src="../js/laydate/laydate.js"></script>
  14. <script src="../js/WorkOrder/WorkOrder.js"></script>
  15. <style>
  16. table td {
  17. word-break: break-all;
  18. word-wrap: break-word;
  19. }
  20. #STime {
  21. background-color: #FFF;
  22. background-image: none;
  23. border: 1px solid #e5e6e7;
  24. border-radius: 1px;
  25. color: inherit;
  26. padding: 2px 2PX 2PX 10PX;
  27. }
  28. </style>
  29. </head>
  30. <body class="gray-bg">
  31. <div class="wrapper wrapper-content animated fadeInRight">
  32. <div class="daoHang clearfix">
  33. <div class="dhLeft">
  34. <sapn><i class="syIcon"></i>位置:
  35. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  36. <a href="javaScript:;">工单管理</a>&gt;
  37. <a href="" style="color: #000;">已参与工单</a>
  38. </sapn>
  39. </div>
  40. </div>
  41. <div class="th-box">
  42. <div class="th-bar">
  43. <div class="seach-box fr">
  44. <ul>
  45. <li>客户名称:<input class="photo x-color inputs" type="text" id="name" /></li>
  46. <li>客户电话:<input class="photo x-color inputs" type="text" id="tel" /></li>
  47. <li>反映问题关键字:<input class="photo x-color inputs" type="text" id="ss_gdnr" /></li>
  48. <li>时间:<input class=" x-color laydate-icon" type="text" id="STime" style="width: 240px;" /></li>
  49. <li>
  50. <a class="sc_btn btns ss">搜索</a>
  51. </li>
  52. </ul>
  53. </div>
  54. </div>
  55. </div>
  56. <div style="width: 100%;padding: 10px;">
  57. <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  58. <thead>
  59. <tr>
  60. <th data-field="" data-formatter="ex2Pdf" data-align="center">操作</th>
  61. <th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
  62. <th data-field="Type" data-formatter="GetTypeName" data-align="center">工单类型</th>
  63. <th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
  64. <th data-field="Detail" data-formatter="Detail" data-align="center">反映问题</th>
  65. <th data-field="Answer" data-formatter="Detail" data-align="center">回访反馈情况</th>
  66. <!--<th data-field="IsAudit" data-align="center" data-formatter="Audit">是否审核</th>-->
  67. <th data-field="InfoType" data-align="center">信息分类</th>
  68. <th data-field="Unit" data-align="center">交办单位</th>
  69. <th data-field="Customer" data-align="center">客户姓名</th>
  70. <th data-field="CustomerTel" data-align="center">客户电话</th>
  71. <th data-field="CreateUser" data-align="center">坐席工号</th>
  72. <th data-field="CreateUserName" data-align="center">坐席姓名</th>
  73. <th data-field="CreateTime" data-align="center">创建时间</th>
  74. <th data-field="Source" data-align="center">工单来源</th>
  75. </tr>
  76. </thead>
  77. </table>
  78. </div>
  79. <!--查看详情-->
  80. <div class="ckxq Hidens">
  81. <ul class="clearfix ckxq_ul">
  82. <li class="Active" index="0">工单详情</li>
  83. <li index="1">处理记录</li>
  84. <!--<li index="4">评论记录</li>-->
  85. <span class="Closed">×</span>
  86. </ul>
  87. <div class="gdxq">
  88. <div class="">
  89. <table id="gdxq_table" border="0" class="table table-bordered table-hover " style="width: 100%;">
  90. <tbody class="tbodys">
  91. <tr>
  92. <th>工单编号:</th>
  93. <td>
  94. <span id="xq_gdbh"></span>
  95. </td>
  96. <th>工单类型:</th>
  97. <td>
  98. <span id="xq_gdlx"></span>
  99. </td>
  100. <th>创建时间:</th>
  101. <td>
  102. <span id="xq_cjsj"></span>
  103. </td>
  104. </tr>
  105. <tr>
  106. <th>工单状态:</th>
  107. <td>
  108. <span id="xq_gdzt"></span>
  109. </td>
  110. <th>客户姓名:</th>
  111. <td>
  112. <span id="xq_khxm"></span>
  113. </td>
  114. <th>客户电话:</th>
  115. <td>
  116. <span id="xq_khdh"></span>
  117. </td>
  118. </tr>
  119. <tr>
  120. <th>工单来源:</th>
  121. <td>
  122. <span id="xq_wtlx"></span>
  123. </td>
  124. <th>坐席工号:</th>
  125. <td>
  126. <span id="xq_zxgh"></span>
  127. </td>
  128. <th>坐席姓名:</th>
  129. <td>
  130. <span id="xq_zxxm"></span>
  131. </td>
  132. </tr>
  133. <tr>
  134. <th>乡镇:</th>
  135. <td>
  136. <span id="xq_county"></span>
  137. </td>
  138. <th>地址:</th>
  139. <td>
  140. <span id="xq_address"></span>
  141. </td>
  142. <th>调查时间:</th>
  143. <td>
  144. <span id="xq_time"></span>
  145. </td>
  146. </tr>
  147. <tr>
  148. <th>调查员:</th>
  149. <td>
  150. <span id="xq_investigator"></span>
  151. </td>
  152. <th>信息分类:</th>
  153. <td>
  154. <span id="xq_xxfl"></span>
  155. </td>
  156. <th>交办单位:</th>
  157. <td>
  158. <span id="xq_jbdw"></span>
  159. </td>
  160. </tr>
  161. <tr>
  162. <th>反映问题:</th>
  163. <td colspan="5">
  164. <span id="xq_gdnr"></span>
  165. </td>
  166. </tr>
  167. <tr>
  168. <th>回访反馈情况:</th>
  169. <td colspan="5">
  170. <span id="xq_clnr"></span>
  171. </td>
  172. </tr>
  173. <tr>
  174. <th>问题处理情况:</th>
  175. <td colspan="5">
  176. <span id="xq_cont"></span>
  177. </td>
  178. </tr>
  179. <tr>
  180. <th>备注:</th>
  181. <td colspan="5">
  182. <span id="xq_remarks"></span>
  183. </td>
  184. </tr>
  185. <tr>
  186. <th>图文信息:</th>
  187. <td colspan="5">
  188. <div class="" id="IMG_box">
  189. </div>
  190. </td>
  191. </tr>
  192. </tbody>
  193. </table>
  194. </div>
  195. </div>
  196. <div class="gdxq" style="display:none;">
  197. <table id="cllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  198. <thead>
  199. <tr>
  200. <th data-field="WorkOrderID" data-formatter="ComXQ">处理详情</th>
  201. <th data-field="CreateTime">创建时间</th>
  202. </tr>
  203. </thead>
  204. </table>
  205. </div>
  206. <div class="gdxq" style="display:none;">
  207. <table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  208. <thead>
  209. <tr>
  210. <th data-field="CreateUserName">评论人</th>
  211. <th data-field="Detail">评论详情</th>
  212. <th data-field="CreateTime">创建时间</th>
  213. </tr>
  214. </thead>
  215. </table>
  216. </div>
  217. </div>
  218. </div>
  219. <div class="t-shade">
  220. <!--高级搜索-->
  221. <div class="shade_k gjsu ">
  222. <div class="shade_title">
  223. <span>高级搜索<srong class="cknum"></srong></span>
  224. <span class="setwin"><a>x</a></span>
  225. </div>
  226. <div class="shade_content">
  227. <div class="dgxx_table size-13">
  228. <table class="_table1 table table-bordered table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
  229. <tr>
  230. <th>工单编号:</th>
  231. <td colspan="3">
  232. <div class="inpBox">
  233. <input type="text" class="inps " id="ss_gdbh" />
  234. </div>
  235. </td>
  236. </tr>
  237. <tr>
  238. <th>工单类型:</th>
  239. <td>
  240. <div class="inpBox">
  241. <input type="text" class="inps select" value="--请选择--" readonly="readonly" />
  242. <input type="hidden" class="inps " id="ss_gdlx" />
  243. <i class="xl xl_two"></i>
  244. <div class="xl_common">
  245. <ul class="xl_box">
  246. <li>--请选择--</li>
  247. <li itemid="1">售前咨询</li>
  248. <li itemid="2">报修服务</li>
  249. <li itemid="3">投诉建议</li>
  250. </ul>
  251. </div>
  252. </div>
  253. </td>
  254. <th>坐席工号:</th>
  255. <td>
  256. <div class="inpBox">
  257. <input type="text" class="inps " id="ss_zxgh" />
  258. </div>
  259. </td>
  260. </tr>
  261. <tr>
  262. <th>客户姓名:</th>
  263. <td>
  264. <div class="inpBox">
  265. <input type="text" class="inps " id="ss_khxm" />
  266. </div>
  267. </td>
  268. <th>客户电话:</th>
  269. <td>
  270. <div class="inpBox">
  271. <input type="text" class="inps " id="ss_khdh" />
  272. </div>
  273. </td>
  274. </tr>
  275. <tr>
  276. <th>反映问题:</th>
  277. <td colspan="3">
  278. <div class="inpBox">
  279. <input type="text" class="inps " id="ss_gdnr" />
  280. </div>
  281. </td>
  282. </tr>
  283. </table>
  284. </div>
  285. <div class="clearfix wh_btn">
  286. <input type="button" value="搜索" class="btn-info" id="gjss" />
  287. </div>
  288. </div>
  289. </div>
  290. <!--处理工单-->
  291. <div class="shade_k clgd " style="display: block;">
  292. <div class="shade_title">
  293. <span>评论工单<srong class="cknum"></srong></span>
  294. <span class="setwin"><a>x</a></span>
  295. </div>
  296. <div class="shade_content">
  297. <div class="dgxx_table size-13">
  298. <table class="_table1 table table-bordered table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
  299. <tr>
  300. <th>工单编号:</th>
  301. <td>
  302. <span id="cl_gdbh"></span>
  303. </td>
  304. <th>工单类型:</th>
  305. <td>
  306. <span id="cl_gdlx"></span>
  307. </td>
  308. </tr>
  309. <tr>
  310. <th>客户姓名:</th>
  311. <td>
  312. <span id="cl_khxm"></span>
  313. </td>
  314. <th>客户电话:</th>
  315. <td>
  316. <span id="cl_khdh"></span>
  317. </td>
  318. </tr>
  319. <tr>
  320. <th>反映问题:</th>
  321. <td colspan="3">
  322. <span id="cl_gdnr"></span>
  323. </td>
  324. </tr>
  325. <tr>
  326. <th>评论内容:</th>
  327. <td colspan="3">
  328. <div>
  329. <textarea id="cont" name="" rows="3" style="width:100%;"></textarea>
  330. </div>
  331. </td>
  332. </tr>
  333. </table>
  334. </div>
  335. <div class="clearfix wh_btn">
  336. <input type="button" value="确定" class="btn-info" id="plgd" />
  337. </div>
  338. </div>
  339. </div>
  340. </div>
  341. <script>
  342. var selid;
  343. var zpid;
  344. var stype = 1;
  345. $(document).ready(function() {
  346. // })
  347. laydate.render({
  348. elem: '#STime',
  349. range: '~',
  350. // type: 'datetime',
  351. //max : 31,
  352. // min: 0,
  353. theme: '#1ab394',
  354. calendar: true,
  355. });
  356. //处理工单
  357. $("#plgd").click(function() {
  358. if(!$("#cont").val()) {
  359. layer.confirm('请输入评论内容!', {
  360. btn: ['确定']
  361. });
  362. return;
  363. }
  364. $.post(huayi.config.callcenter_url + 'WorkOrder/AddWorkOrderComment', {
  365. orderid: zpid,
  366. cont: $("#cont").val(),
  367. "token": $.cookie("token")
  368. }, function(result) {
  369. result = $.parseJSON(result);
  370. if(result.state.toLowerCase() == "success") {
  371. layer.msg("评论工单成功");
  372. $(".t-shade").removeClass("cx");
  373. $(".clgd").removeClass("cx");
  374. initTable();
  375. }
  376. })
  377. })
  378. })
  379. function initTable() {
  380. //先销毁表格
  381. $('#workorderlist').bootstrapTable('destroy');
  382. //初始化表格,动态从服务器加载数据
  383. $("#workorderlist").bootstrapTable({
  384. method: "get", //使用get请求到服务器获取数据
  385. url: huayi.config.callcenter_url + "WorkOrder/GetListAll", //获取数据的Servlet地址
  386. striped: true, //表格显示条纹
  387. pagination: true, //启动分页
  388. pageSize: 5, //每页显示的记录数
  389. pageNumber: 1, //当前第几页
  390. pageList: [5, 10, 50, 100], //记录数可选列表
  391. contentType: 'application/x-www-form-urlencoded',
  392. search: false, //是否启用查询
  393. showColumns: false, //显示下拉框勾选要显示的列
  394. showRefresh: false, //显示刷新按钮
  395. sidePagination: "server", //表示服务端请求
  396. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  397. //设置为limit可以获取limit, offset, search, sort, order
  398. queryParamsType: "undefined",
  399. queryParams: function queryParams(params) { //设置查询参数
  400. var param = {
  401. page: params.pageNumber,
  402. pagesize: params.pageSize,
  403. name: $("#name").val(),
  404. tel: $("#tel").val(),
  405. key: $("#ss_gdnr").val(),
  406. starttime: $('#STime').val().split(' ~ ')[0], //
  407. endtime: $('#STime').val().split(' ~ ')[1], ///
  408. token: $.cookie("token")
  409. };
  410. return param;
  411. },
  412. onLoadSuccess: function() { //加载成功时执行
  413. //layer.msg("加载成功");
  414. },
  415. onLoadError: function() { //加载失败时执行
  416. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  417. }
  418. });
  419. }
  420. function dcexcel(obj) {
  421. var url = huayi.config.callcenter_url + "WorkOrder/ExportListAll?token=" + $.cookie("token");
  422. if(stype == '1') {
  423. url += "&name=" + $("#name").val() + "&tel=" + $("#tel").val();
  424. } else if(stype == '2') {
  425. url += "&name=" + $("#ss_khxm").val() + "&tel=" + $("#ss_khdh").val() + "&key=" + $("#ss_gdnr").val() + "&state=" + $("#ss_gdzt").val();
  426. url += "&type=" + $("#ss_gdlx").val() + "&orderid=" + $("#ss_gdbh").val() + "&code=" + $("#ss_zxgh").val();
  427. }
  428. obj.href = url;
  429. }
  430. </script>
  431. </body>
  432. </html>