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WorkOrderParty.html 14KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>已参与工单</title>
  6. <meta name="viewport" content="width=device-width, initial-scale=1.0">
  7. <script src="../Script/Common/huayi.load.js"></script>
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link href="../css/init.css" rel="stylesheet" />
  10. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  11. <link href="../css/WorkOrder/Search.css" rel="stylesheet">
  12. <script src="../js/zTree/jquery.ztree.core.js"></script>
  13. <script src="../js/laydate/laydate.js"></script>
  14. <script src="../js/WorkOrder/WorkOrder.js"></script>
  15. <style>
  16. table td {
  17. word-break: break-all;
  18. word-wrap: break-word;
  19. }
  20. #STime {
  21. background-color: #FFF;
  22. background-image: none;
  23. border: 1px solid #e5e6e7;
  24. border-radius: 1px;
  25. color: inherit;
  26. padding: 2px 2PX 2PX 10PX;
  27. }
  28. .photo {
  29. color: #676a6c;
  30. }
  31. </style>
  32. </head>
  33. <body class="gray-bg">
  34. <div class="wrapper wrapper-content animated fadeInRight">
  35. <div class="daoHang clearfix">
  36. <div class="dhLeft">
  37. <sapn><i class="syIcon"></i>位置:
  38. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  39. <a href="javaScript:;">工单管理</a>&gt;
  40. <a href="" style="color: #000;">已参与工单</a>
  41. </sapn>
  42. </div>
  43. </div>
  44. <div class="th-box">
  45. <div class="th-bar">
  46. <div class="seach-box fr">
  47. <ul>
  48. <li>工单状态:
  49. <select id="s_type" class="photo x-color inputs">
  50. <option value="">请选择</option>
  51. <option value="0">待完成</option>
  52. <option value="1">已完成</option>
  53. </select>
  54. </li>
  55. <li>时间:<input class="x-color laydate-icon" type="text" id="STime" style="width: 240px;" /></li>
  56. <li>客户名称:<input class="photo x-color inputs" type="text" id="name" /></li>
  57. <li>客户电话:<input class="photo x-color inputs" type="text" id="tel" /></li>
  58. <li>反映问题关键字:<input class="photo x-color inputs" type="text" id="ss_gdnr" /></li>
  59. <li>
  60. <a class="sc_btn btns ss">搜索</a>
  61. </li>
  62. </ul>
  63. </div>
  64. </div>
  65. </div>
  66. <div style="width: 100%;padding: 10px;">
  67. <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  68. <thead>
  69. <tr>
  70. <th data-field="" data-formatter="ex2Pdf" data-align="center">操作</th>
  71. <th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
  72. <!--<th data-field="Type" data-formatter="GetTypeName" data-align="center">工单类型</th>-->
  73. <th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
  74. <th data-field="Detail" data-formatter="Detail" data-align="center">反映问题</th>
  75. <th data-field="Answer" data-formatter="Detail" data-align="center">回访反馈情况</th>
  76. <!--<th data-field="IsAudit" data-align="center" data-formatter="Audit">是否审核</th>-->
  77. <th data-field="InfoType" data-align="center">信息分类</th>
  78. <th data-field="Unit" data-align="center">交办单位</th>
  79. <th data-field="Customer" data-align="center">客户姓名</th>
  80. <th data-field="CustomerTel" data-align="center">客户电话</th>
  81. <th data-field="CreateUser" data-align="center">坐席工号</th>
  82. <th data-field="CreateUserName" data-align="center">坐席姓名</th>
  83. <th data-field="CreateTime" data-align="center">创建时间</th>
  84. <th data-field="Source" data-align="center">工单来源</th>
  85. </tr>
  86. </thead>
  87. </table>
  88. </div>
  89. <!--查看详情-->
  90. <div class="ckxq Hidens">
  91. <ul class="clearfix ckxq_ul">
  92. <li class="Active" index="0">工单详情</li>
  93. <!--<li index="1">处理记录</li>-->
  94. <!--<li index="4">评论记录</li>-->
  95. <span class="Closed">×</span>
  96. </ul>
  97. <div class="gdxq">
  98. <div class="">
  99. <table id="gdxq_table" border="0" class="table table-bordered table-hover " style="width: 100%;">
  100. <tbody class="tbodys">
  101. <tr>
  102. <th>工单编号:</th>
  103. <td>
  104. <span id="xq_gdbh"></span>
  105. </td>
  106. <!--<th>工单类型:</th>
  107. <td>
  108. <span id="xq_gdlx"></span>
  109. </td>-->
  110. <th>信息分类:</th>
  111. <td>
  112. <span id="xq_xxfl"></span>
  113. </td>
  114. <th>创建时间:</th>
  115. <td>
  116. <span id="xq_cjsj"></span>
  117. </td>
  118. </tr>
  119. <tr>
  120. <th>工单状态:</th>
  121. <td>
  122. <span id="xq_gdzt"></span>
  123. </td>
  124. <th>客户姓名:</th>
  125. <td>
  126. <span id="xq_khxm"></span>
  127. </td>
  128. <th>客户电话:</th>
  129. <td>
  130. <span id="xq_khdh"></span>
  131. </td>
  132. </tr>
  133. <tr>
  134. <th>工单来源:</th>
  135. <td>
  136. <span id="xq_wtlx"></span>
  137. </td>
  138. <th>坐席工号:</th>
  139. <td>
  140. <span id="xq_zxgh"></span>
  141. </td>
  142. <th>坐席姓名:</th>
  143. <td>
  144. <span id="xq_zxxm"></span>
  145. </td>
  146. </tr>
  147. <tr>
  148. <th>乡镇:</th>
  149. <td>
  150. <span id="xq_county"></span>
  151. </td>
  152. <th>地址:</th>
  153. <td>
  154. <span id="xq_address"></span>
  155. </td>
  156. <th>调查时间:</th>
  157. <td>
  158. <span id="xq_time"></span>
  159. </td>
  160. </tr>
  161. <tr>
  162. <th>调查员:</th>
  163. <td>
  164. <span id="xq_investigator"></span>
  165. </td>
  166. <th>交办单位:</th>
  167. <td>
  168. <span id="xq_jbdw"></span>
  169. </td>
  170. <th></th>
  171. <td></td>
  172. </tr>
  173. <tr>
  174. <th>反映问题:</th>
  175. <td colspan="5">
  176. <span id="xq_gdnr"></span>
  177. </td>
  178. </tr>
  179. <tr>
  180. <th>回访反馈情况:</th>
  181. <td colspan="5">
  182. <span id="xq_clnr"></span>
  183. </td>
  184. </tr>
  185. <tr>
  186. <th>问题处理情况:</th>
  187. <td colspan="5">
  188. <span id="xq_cont"></span>
  189. </td>
  190. </tr>
  191. <tr>
  192. <th>备注:</th>
  193. <td colspan="5">
  194. <span id="xq_remarks"></span>
  195. </td>
  196. </tr>
  197. <tr>
  198. <th>图文信息:</th>
  199. <td colspan="5">
  200. <div class="" id="IMG_box">
  201. </div>
  202. </td>
  203. </tr>
  204. </tbody>
  205. </table>
  206. </div>
  207. </div>
  208. <div class="gdxq" style="display:none;">
  209. <table id="cllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  210. <thead>
  211. <tr>
  212. <th data-field="WorkOrderID" data-formatter="ComXQ">处理详情</th>
  213. <th data-field="CreateTime">创建时间</th>
  214. </tr>
  215. </thead>
  216. </table>
  217. </div>
  218. <div class="gdxq" style="display:none;">
  219. <table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  220. <thead>
  221. <tr>
  222. <th data-field="CreateUserName">评论人</th>
  223. <th data-field="Detail">评论详情</th>
  224. <th data-field="CreateTime">创建时间</th>
  225. </tr>
  226. </thead>
  227. </table>
  228. </div>
  229. </div>
  230. </div>
  231. <div class="t-shade">
  232. <!--高级搜索-->
  233. <div class="shade_k gjsu ">
  234. <div class="shade_title">
  235. <span>高级搜索<srong class="cknum"></srong></span>
  236. <span class="setwin"><a>x</a></span>
  237. </div>
  238. <div class="shade_content">
  239. <div class="dgxx_table size-13">
  240. <table class="_table1 table table-bordered table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
  241. <tr>
  242. <th>工单编号:</th>
  243. <td colspan="3">
  244. <div class="inpBox">
  245. <input type="text" class="inps " id="ss_gdbh" />
  246. </div>
  247. </td>
  248. </tr>
  249. <tr>
  250. <th>工单类型:</th>
  251. <td>
  252. <div class="inpBox">
  253. <input type="text" class="inps select" value="--请选择--" readonly="readonly" />
  254. <input type="hidden" class="inps " id="ss_gdlx" />
  255. <i class="xl xl_two"></i>
  256. <div class="xl_common">
  257. <ul class="xl_box">
  258. <li>--请选择--</li>
  259. <li itemid="1">售前咨询</li>
  260. <li itemid="2">报修服务</li>
  261. <li itemid="3">投诉建议</li>
  262. </ul>
  263. </div>
  264. </div>
  265. </td>
  266. <th>坐席工号:</th>
  267. <td>
  268. <div class="inpBox">
  269. <input type="text" class="inps " id="ss_zxgh" />
  270. </div>
  271. </td>
  272. </tr>
  273. <tr>
  274. <th>客户姓名:</th>
  275. <td>
  276. <div class="inpBox">
  277. <input type="text" class="inps " id="ss_khxm" />
  278. </div>
  279. </td>
  280. <th>客户电话:</th>
  281. <td>
  282. <div class="inpBox">
  283. <input type="text" class="inps " id="ss_khdh" />
  284. </div>
  285. </td>
  286. </tr>
  287. <tr>
  288. <th>反映问题:</th>
  289. <td colspan="3">
  290. <div class="inpBox">
  291. <input type="text" class="inps " id="ss_gdnr" />
  292. </div>
  293. </td>
  294. </tr>
  295. </table>
  296. </div>
  297. <div class="clearfix wh_btn">
  298. <input type="button" value="搜索" class="btn-info" id="gjss" />
  299. </div>
  300. </div>
  301. </div>
  302. <!--处理工单-->
  303. <div class="shade_k clgd " style="display: block;">
  304. <div class="shade_title">
  305. <span>评论工单<srong class="cknum"></srong></span>
  306. <span class="setwin"><a>x</a></span>
  307. </div>
  308. <div class="shade_content">
  309. <div class="dgxx_table size-13">
  310. <table class="_table1 table table-bordered table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
  311. <tr>
  312. <th>工单编号:</th>
  313. <td>
  314. <span id="cl_gdbh"></span>
  315. </td>
  316. <th>工单类型:</th>
  317. <td>
  318. <span id="cl_gdlx"></span>
  319. </td>
  320. </tr>
  321. <tr>
  322. <th>客户姓名:</th>
  323. <td>
  324. <span id="cl_khxm"></span>
  325. </td>
  326. <th>客户电话:</th>
  327. <td>
  328. <span id="cl_khdh"></span>
  329. </td>
  330. </tr>
  331. <tr>
  332. <th>反映问题:</th>
  333. <td colspan="3">
  334. <span id="cl_gdnr"></span>
  335. </td>
  336. </tr>
  337. <tr>
  338. <th>评论内容:</th>
  339. <td colspan="3">
  340. <div>
  341. <textarea id="cont" name="" rows="3" style="width:100%;"></textarea>
  342. </div>
  343. </td>
  344. </tr>
  345. </table>
  346. </div>
  347. <div class="clearfix wh_btn">
  348. <input type="button" value="确定" class="btn-info" id="plgd" />
  349. </div>
  350. </div>
  351. </div>
  352. </div>
  353. <script>
  354. var selid;
  355. var zpid;
  356. var stype = 1;
  357. $(document).ready(function() {
  358. // })
  359. laydate.render({
  360. elem: '#STime',
  361. range: '~',
  362. // type: 'datetime',
  363. //max : 31,
  364. // min: 0,
  365. theme: '#1ab394',
  366. calendar: true,
  367. });
  368. //处理工单
  369. $("#plgd").click(function() {
  370. if(!$("#cont").val()) {
  371. layer.confirm('请输入评论内容!', {
  372. btn: ['确定']
  373. });
  374. return;
  375. }
  376. $.post(huayi.config.callcenter_url + 'WorkOrder/AddWorkOrderComment', {
  377. orderid: zpid,
  378. cont: $("#cont").val(),
  379. "token": $.cookie("token")
  380. }, function(result) {
  381. result = $.parseJSON(result);
  382. if(result.state.toLowerCase() == "success") {
  383. layer.msg("评论工单成功");
  384. $(".t-shade").removeClass("cx");
  385. $(".clgd").removeClass("cx");
  386. initTable();
  387. }
  388. })
  389. })
  390. })
  391. function initTable() {
  392. //先销毁表格
  393. $('#workorderlist').bootstrapTable('destroy');
  394. //初始化表格,动态从服务器加载数据
  395. $("#workorderlist").bootstrapTable({
  396. method: "get", //使用get请求到服务器获取数据
  397. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  398. striped: true, //表格显示条纹
  399. pagination: true, //启动分页
  400. pageSize: 5, //每页显示的记录数
  401. pageNumber: 1, //当前第几页
  402. pageList: [5, 10, 50, 100], //记录数可选列表
  403. contentType: 'application/x-www-form-urlencoded',
  404. search: false, //是否启用查询
  405. showColumns: false, //显示下拉框勾选要显示的列
  406. showRefresh: false, //显示刷新按钮
  407. sidePagination: "server", //表示服务端请求
  408. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  409. //设置为limit可以获取limit, offset, search, sort, order
  410. queryParamsType: "undefined",
  411. queryParams: function queryParams(params) { //设置查询参数
  412. var param = {
  413. page: params.pageNumber,
  414. pagesize: params.pageSize,
  415. name: $("#name").val(),
  416. tel: $("#tel").val(),
  417. key: $("#ss_gdnr").val(),
  418. ltype: $('#s_type').val(), // 0待完成,1已完成,2我参与的
  419. starttime: $('#STime').val().split(' ~ ')[0], //
  420. endtime: $('#STime').val().split(' ~ ')[1], ///
  421. token: $.cookie("token")
  422. };
  423. return param;
  424. },
  425. onLoadSuccess: function() { //加载成功时执行
  426. //layer.msg("加载成功");
  427. },
  428. onLoadError: function() { //加载失败时执行
  429. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  430. }
  431. });
  432. }
  433. function dcexcel(obj) {
  434. var url = huayi.config.callcenter_url + "WorkOrder/ExportList?token=" + $.cookie("token") + "ltype=" + $('#s_type').val();
  435. if(stype == '1') {
  436. url += "&name=" + $("#name").val() + "&tel=" + $("#tel").val();
  437. } else if(stype == '2') {
  438. url += "&name=" + $("#ss_khxm").val() + "&tel=" + $("#ss_khdh").val() + "&key=" + $("#ss_gdnr").val() + "&state=" + $("#ss_gdzt").val();
  439. url += "&type=" + $("#ss_gdlx").val() + "&orderid=" + $("#ss_gdbh").val() + "&code=" + $("#ss_zxgh").val();
  440. }
  441. obj.href = url;
  442. }
  443. </script>
  444. </body>
  445. </html>