Nenhuma Descrição

callScreen.html 19KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500501502503504505506507508509510511512513514515516517518519520521522523524525526527528529530531532533534535536537538539540541542543544545546547548549550551552553554555556557558559560561562563564565566567568569570571572573574575576577578579580581582583584585586587588589590591592593594595596597598599600601602603604605606607608609610611612613614615616617618619620621622623624625626
  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>来电弹屏</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="./css/call.css" />
  10. <style>
  11. body,
  12. html,
  13. .wrapper {
  14. height: 100%;
  15. }
  16. .ldtp-con {
  17. display: block;
  18. }
  19. .minBacha {
  20. position: absolute;
  21. top: 0;
  22. right: 80px;
  23. z-index: 10;
  24. overflow: hidden;
  25. }
  26. .minBacha>div {
  27. float: left;
  28. height: 35px;
  29. width: 35px;
  30. margin-left: 2px;
  31. }
  32. .minBacha>div a {
  33. display: block;
  34. height: 100%;
  35. width: 100%;
  36. text-align: center;
  37. background-position: center center;
  38. background-color: #2f4050;
  39. opacity: .5;
  40. }
  41. .minBacha>div a:hover {
  42. opacity: 1;
  43. }
  44. .minClosed>a {
  45. background: url("./../img/min.png") no-repeat;
  46. }
  47. .Bacha>a {
  48. background: url("./../img/gb.png") no-repeat;
  49. }
  50. .lblcount {
  51. position: absolute;
  52. right: 5px;
  53. top: 7px;
  54. }
  55. .first {
  56. z-index: 1000;
  57. }
  58. .khzl {
  59. font-size: 12px;
  60. border: 0;
  61. margin: 35px auto;
  62. color: #fff;
  63. }
  64. .khzl tr {
  65. border: 0;
  66. }
  67. .khzl th {
  68. padding: 5px 8px 5px 0;
  69. text-align: right;
  70. width: 40%;
  71. font-weight: normal;
  72. border: 0;
  73. }
  74. .khzl tbody>tr>td,
  75. .khzl tbody>tr>th {
  76. border: 0;
  77. }
  78. .khzl tbody>tr>td input,
  79. .khzl tbody>tr>td select {
  80. border: 0;
  81. outline: none;
  82. background: #243747;
  83. padding-left: 5px;
  84. width: 100%;
  85. }
  86. .khzl tbody>tr>td select {
  87. appearance: none;
  88. -moz-appearance: none;
  89. /* Firefox */
  90. -webkit-appearance: none;
  91. /* Safari 和 Chrome */
  92. }
  93. .khzl tbody>tr>td select[disabled]
  94. {
  95. background-color: #243747;
  96. }
  97. .khbtn {
  98. /*background: #97a0a8;*/
  99. color: #1ab394;
  100. font-size: 14px;
  101. vertical-align: middle;
  102. }
  103. .hei-list {
  104. width: 400px;
  105. margin: 0 auto;
  106. }
  107. .heiTop {
  108. height: 35px;
  109. background: #1ab394;
  110. color: #fff;
  111. line-height: 35px;
  112. padding: 0 15px;
  113. border-top-left-radius: 3px;
  114. border-top-right-radius: 3px;
  115. }
  116. .heiTop .htl {
  117. float: left;
  118. margin: 0;
  119. }
  120. .heiTop .bacha {
  121. float: right;
  122. font-size: 18px;
  123. cursor: pointer;
  124. margin: 0;
  125. }
  126. .heiCon {
  127. width: 100%;
  128. background: #fff;
  129. text-align: center;
  130. padding: 25px 15px;
  131. height: auto;
  132. overflow-y: auto;
  133. border: 1px solid #eee;
  134. }
  135. #time-word {
  136. border: 1px solid #1ab394;
  137. padding: 5px 0 5px 10px;
  138. width: 120px;
  139. outline: none;
  140. color: #000;
  141. }
  142. .chooses {
  143. margin-top: 10px;
  144. }
  145. .btns {
  146. background: #1ab394;
  147. color: #fff;
  148. padding: 3px 10px;
  149. outline: none;
  150. font-size: 12px;
  151. margin-left: 15px;
  152. border: 0;
  153. border-radius: 3px;
  154. box-sizing: border-box;
  155. }
  156. .bianji {
  157. display: inline-block;
  158. height: 16px;
  159. width: 16px;
  160. vertical-align: middle;
  161. margin-right: 5px;
  162. }
  163. .bianji.edi {
  164. background: url(./../img/xgai.png) no-repeat;
  165. }
  166. .bianji.sav {
  167. background: url(./../img/bbc.png) no-repeat;
  168. }
  169. .bianji.canc {
  170. background: url(./../img/quxi.png) no-repeat;
  171. }
  172. .t-shade {
  173. position: fixed;
  174. top: 0;
  175. left: 0;
  176. width: 100%;
  177. height: 100%;
  178. background: rgba(0, 0, 0, 0.48);
  179. z-index: 10004;
  180. display: none;
  181. }
  182. .shade_k {
  183. z-index: 10005;
  184. width: 40%;
  185. margin: 10% auto;
  186. background-color: #fff;
  187. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  188. border-radius: 5px;
  189. }
  190. .shade_title {
  191. padding: 0 80px 0 20px;
  192. height: 42px;
  193. line-height: 42px;
  194. border-bottom: 1px solid #eee;
  195. font-size: 16px;
  196. color: #FFFFFF;
  197. overflow: hidden;
  198. background-color: rgb(26, 179, 148);
  199. border-radius: 2px 2px 0 0;
  200. position: relative;
  201. }
  202. .setwin {
  203. position: absolute;
  204. right: 15px;
  205. top: 5px;
  206. font-size: 20px;
  207. line-height: initial;
  208. }
  209. .setwin a {
  210. font-size: 20px;
  211. color: #fff;
  212. }
  213. .shade_content {
  214. overflow-y: auto;
  215. position: relative;
  216. padding-bottom: 50px;
  217. padding: 10px;
  218. }
  219. .ldcr-bottom .detail-con ul li .active a {
  220. color: #1ab394 !important;
  221. /*color: #f95a83 !important;*/
  222. }
  223. .ldcr-bottom .detail-con ul li .active+.explancon {
  224. display: block !important;
  225. }
  226. .searchbtn {
  227. width: 2.5em;
  228. height: 24px;
  229. border-radius: 5px;
  230. position: absolute;
  231. background-color: #1AB394;
  232. background-image: url(./../img/searIcon.png);
  233. background-repeat: no-repeat;
  234. background-position: center center;
  235. cursor: pointer;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <!--来电弹屏开始-->
  242. <div class="ldtp-con clearfix animated fadeInDown ">
  243. <!--左侧内容-->
  244. <!--黑名单弹出内容-->
  245. <!--<div class="hei-list ">
  246. <i class="bacha">X</i>
  247. <form class="form-inline">
  248. <label class="radio-inline">
  249. <input type="radio" name="time" value="1" checked="checked"> 天
  250. </label>
  251. <label class="radio-inline">
  252. <input type="radio" name="time" value="2"> 时
  253. </label>
  254. <label class="radio-inline">
  255. <input type="radio" name="time" value="3">分
  256. </label>
  257. <label class="radio-inline">
  258. <input type="radio" name="time" value="4">永久
  259. </label>
  260. <label class="radio-inline">
  261. <input type="button" id="bc" value="保存">
  262. </label>
  263. </form>
  264. </div>-->
  265. <div class="hei-list">
  266. <div class="heiTop clearFix">
  267. <p class="htl">黑名单</p>
  268. <p class="bacha" title="关闭">x</p>
  269. </div>
  270. <div class="heiCon">
  271. <div class="heit">
  272. <span style="font-size: 14px;">输入拉黑时长:</span>
  273. <input type="text" id="time-word" />
  274. </div>
  275. <div class="chooses">
  276. <label class="radio-inline">
  277. <input type="radio" name="time" value="1" checked="checked" style="margin-top: 3px;"> 天
  278. </label>
  279. <label class="radio-inline">
  280. <input type="radio" name="time" value="2" style="margin-top: 3px;" />时
  281. </label>
  282. <label class="radio-inline">
  283. <input type="radio" name="time" value="3" style="margin-top: 3px;" />分
  284. </label>
  285. <label class="radio-inline">
  286. <input type="radio" name="time" value="4" style="margin-top: 3px;" />永久
  287. </label>
  288. </div>
  289. <p style="margin-top: 15px;"><button id="bc" class="btns">保存</button></p>
  290. </div>
  291. </div>
  292. <!--最小化按钮-->
  293. <!--<div class="minClosed">
  294. <a href="javaScript:;" title="最小化"></a>
  295. </div>-->
  296. <!--左侧内容-->
  297. <div class="ldtp-cl col-sm-3">
  298. <div class="head-pic">
  299. <div class="hp-box">
  300. <img src="./../img/txpic.png" alt="头像好像去了外星球!" style="width: 100%;height: 100%;" />
  301. </div>
  302. <ul>
  303. <li><span style="font-size: 25px;" class="tel"></span></li>
  304. <li><span style="font-size: 15px;" class="khgsd"></span></li>
  305. <!--<li class="nikeName"><i></i><span class="ldname">未知</span><i></i></li>-->
  306. <li style="color: #4cd964;">当前通话时长:<span class="thsc">00:00</span></li>
  307. <li class="lahei">
  308. <div class="la-before"><i class="push"></i> 移至黑名单</div>
  309. <div class="la-after" style="display: none;">
  310. <p class="la-time">拉黑时间:<span class="lhtime"></span></p>
  311. <p class="la-shichang">拉黑截止时间:<span class="blackTime"></span></p>
  312. </div>
  313. <div class="retur" style="display: none;"><i class="qxlh"></i>取消黑名单</div>
  314. </li>
  315. <li class="td-call clearfix" style="display:none;">
  316. <a class="take" style="float:none;" href="javascript:;"><i></i></a>
  317. <!--<a class="drop" href="javascript:;"><i></i></a>-->
  318. </li>
  319. </ul>
  320. </div>
  321. <table class="table khzl">
  322. <tr>
  323. <th>姓名:</th>
  324. <td><input type="text" value="未知" class="ldname khmc" /><input type="hidden" value="" id="khid" /></td>
  325. </tr>
  326. <tr>
  327. <th>归属地:</th>
  328. <td><span class="ldlocation" style="padding-left: 5px;">未知</span></td>
  329. </tr>
  330. <tr>
  331. <th>手机号:</th>
  332. <td><input type="text" id="t_mobile" /></td>
  333. </tr>
  334. <tr>
  335. <th>电话:</th>
  336. <td><input type="text" id="t_tels" /></td>
  337. </tr>
  338. <tr>
  339. <th>乡镇:</th>
  340. <td>
  341. <select class="form-control" id="t_countys" disabled>
  342. <option value="0">请选择乡镇</option>
  343. </select>
  344. </td>
  345. </tr>
  346. <tr>
  347. <th>地址:</th>
  348. <td><input type="text" id="t_addresss" /></td>
  349. </tr>
  350. <tr>
  351. <th>来电时间:</th>
  352. <td><span class="ldtime" style="padding-left: 5px;"></span></td>
  353. </tr>
  354. <tr>
  355. <td></td>
  356. <td><span class="edit"><i class="bianji edi"></i><a class="khbtn">编辑</a></span><span class="save"> <i class="bianji sav"></i><a class="khbtn">保存</a></span><span class="cancel"><i class="bianji canc"></i><a class="khbtn">取消</a></span></td>
  357. </tr>
  358. </table>
  359. </div>
  360. <!--右侧内容-->
  361. <div class="ldtp-cr col-sm-9">
  362. <ul class="ld-service clearfix">
  363. <li style="border-bottom:1px solid #243747;" itemtype="0" class="cr-click">历史记录</li>
  364. <!--<li style="border-bottom:1px solid #69cbd0;" itemtype="1">咨询</li>
  365. <li style="border-bottom:1px solid #243747;" itemtype="2">保修服务</li>-->
  366. <li style="border-bottom:1px solid #f95a83;" itemtype="3">工单信息</li>
  367. </ul>
  368. <div class="ld-sercon">
  369. <div class="complain" style="display:block;">
  370. <div class="ld-sercon-con clearfix">
  371. <div class="Ps-chaxun">
  372. <span>查询: <input type="text" id="old_startTime" class="laydate-icon" />&nbsp;——&nbsp;<input type="text" id="old_endTime" class="laydate-icon" /></span>
  373. <span class="searchbtn"></span>
  374. </div>
  375. <div class="table-responsive col-sm-12 tbold" style="padding-left: 0;">
  376. <table id="oldlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  377. <thead>
  378. <tr>
  379. <th data-field="CallNumber">电话号码</th>
  380. <th data-field="CallState" data-formatter="GetCallState">呼叫状态</th>
  381. <!--<th data-field="IsDeal" data-formatter="GetDealState">是否处理</th>-->
  382. <th data-field="UserCode">坐席工号</th>
  383. <th data-field="UserName">坐席姓名</th>
  384. <th data-field="BeginTime">开始时间</th>
  385. <th data-field="TalkStartTime">通话开始时间</th>
  386. <th data-field="TalkEndTime">通话结束时间</th>
  387. <th data-field="TalkLongTime">通话时长(s)</th>
  388. <th data-field="FilePath" data-formatter="setCode">录音</th>
  389. </tr>
  390. </thead>
  391. <tbody class="list"></tbody>
  392. </table>
  393. </div>
  394. </div>
  395. </div>
  396. <div class="complain" style="display:none;">
  397. <div class="ld-sercon-con clearfix">
  398. <div class="Ps-chaxun">
  399. <span>查询: <input type="text" id="con_startTime" class="laydate-icon" />&nbsp;——&nbsp;<input type="text" id="con_endTime" class="laydate-icon" /></span>
  400. <span class="searchbtn"></span>
  401. <span class="addjl g" style="margin-left:5em;">新增工单</span>
  402. </div>
  403. <div id="zxlbs" class="table-responsive col-sm-12 tbold" style="padding-left: 0;">
  404. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  405. <thead>
  406. <tr>
  407. <th data-field="WorkOrderID">工单编号</th>
  408. <th data-field="State" data-formatter="GetStateName">工单状态</th>
  409. <th data-field="Customer">客户姓名</th>
  410. <th data-field="CustomerTel">客户电话</th>
  411. <th data-field="Detail" data-formatter="GetCont">反映问题</th>
  412. <th data-field="CreateUser">坐席工号</th>
  413. <th data-field="CreateTime">创建时间</th>
  414. </tr>
  415. </thead>
  416. <tbody class="list"></tbody>
  417. </table>
  418. </div>
  419. </div>
  420. <div class="Pre-second second-con addgd" style="display:none;">
  421. <form class="form-inline clearfix">
  422. <div class="form-group col-md-4">
  423. <label for="t_name">客户姓名:</label>
  424. <input type="text" class="form-control input-sm" id="t_name" placeholder="请输入客户姓名">
  425. </div>
  426. <div class="form-group col-md-4">
  427. <label for="t_tel"><b class="text-red">*</b>电话:</label>
  428. <input type="text" class="form-control input-sm" id="t_tel" placeholder="请输入电话">
  429. </div>
  430. <div class="form-group col-md-4">
  431. <label for="t_county">乡镇:</label>
  432. <select class="form-control input-sm" id="t_county">
  433. <option value="">请选择</option>
  434. </select>
  435. </div>
  436. <div class="form-group col-md-4">
  437. <label for="t_address">地址:</label>
  438. <input type="text" class="form-control input-sm" id="t_address" placeholder="请输入地址">
  439. </div>
  440. <div class="form-group col-md-4">
  441. <label for="t_time">调查时间:</label>
  442. <input type="text" class="form-control input-sm" id="t_time" placeholder="请输入调查时间">
  443. </div>
  444. <div class="form-group col-md-4">
  445. <label for="t_investigator">调查员:</label>
  446. <input type="text" class="form-control input-sm" id="t_investigator" placeholder="请输入调查员">
  447. </div>
  448. <div class="form-group col-md-4">
  449. <label for="clbmname">处理部门:</label>
  450. <div class="inpBox">
  451. <input type="text" class="inps form-control" id="clbmname" placeholder="请输入处理部门" />
  452. <!--<input type="text" class="inps tree" readonly="readonly" id="clbmname" placeholder="请选择处理部门" />
  453. <input type="hidden" class="inps" id="clbm" />
  454. <i class="xl"></i>
  455. <b class="de_icon">X</b>
  456. <div class="addTree">
  457. <ul id="clbmtree" class="ztree"></ul>
  458. </div>-->
  459. </div>
  460. </div>
  461. <div class="form-group col-md-4">
  462. <label for="clidname">处理人:</label>
  463. <div class="inpBox">
  464. <input type="text" class="inps form-control" id="clidname" placeholder="请输入处理人姓名" />
  465. <!--<input type="text" class="inps select" readonly="readonly" id="clidname" placeholder="请先选择处理部门" />
  466. <input type="hidden" class="inps " id="clid" />
  467. <i class="xl"></i>
  468. <div class="xl_common">
  469. <ul class="xl_box clid"></ul>
  470. </div>-->
  471. </div>
  472. </div>
  473. <div class="form-group col-md-4">
  474. <label for="t_infoCls">信息分类:</label>
  475. <input type="text" class="inps form-control" id="t_infoCls" placeholder="请输入信息分类" />
  476. <!--<select class="form-control input-sm" id="t_infoCls">
  477. <option value="">请选择</option>
  478. </select>-->
  479. </div>
  480. <div class="form-group col-md-4">
  481. <label for="t_unitid">交办单位:</label>
  482. <input type="text" class="inps form-control" id="t_unitid" placeholder="请输入交办单位" />
  483. <!--<select class="form-control input-sm" id="t_unitid">
  484. <option value="">请选择</option>
  485. </select>-->
  486. </div>
  487. <div class="form-group col-md-12">
  488. <label for="t_detail">反映问题:</label>
  489. <textarea id="t_detail" rows="3" cols="20" class="form-control" placeholder="请输入反映问题"></textarea>
  490. </div>
  491. <div class="form-group col-md-12">
  492. <label for="t_answer">回访反馈情况:</label>
  493. <textarea id="t_answer" name="" rows="3" cols="20" class="form-control" placeholder="请输入回访反馈情况"></textarea>
  494. </div>
  495. <div class="form-group col-md-12">
  496. <label for="t_cont">问题处理情况:</label>
  497. <textarea id="t_cont" name="" rows="3" cols="20" class="form-control" placeholder="请输入问题处理情况"></textarea>
  498. </div>
  499. <div class="form-group col-md-12">
  500. <label for="t_remarks">备注:</label>
  501. <textarea id="t_remarks" name="" rows="3" cols="20" class="form-control" placeholder="请输入备注"></textarea>
  502. </div>
  503. <div class="form-group text-center col-sm-12">
  504. <button type="button" class="btn bton addts btn-sm">创建</button>
  505. </div>
  506. </form>
  507. </div>
  508. <div class="Pre-second second-con zxbg " style="display: none;">
  509. <form>
  510. <div class="form-group clearfix">
  511. <span class="col-sm-1">
  512. 咨询人:
  513. </span>
  514. <span class="col-sm-3">
  515. <input type="text" id="zxr_" />
  516. </span>
  517. <span class="col-sm-1">
  518. 咨询电话:
  519. </span>
  520. <span class="col-sm-3">
  521. <input type="text" id="zxdh_" />
  522. </span>
  523. </div>
  524. <div class="form-group clearfix">
  525. <span class="col-sm-1">咨询内容:</span>
  526. <span class="col-sm-11">
  527. <textarea rows="5" id="zxnr_" style="resize: none;"></textarea>
  528. </span>
  529. </div>
  530. <div class="form-group clearfix">
  531. <span class="col-sm-1">处理内容:</span>
  532. <span class="col-sm-11">
  533. <textarea rows="5" style="resize: none;" id="clnr_"></textarea>
  534. </span>
  535. </div>
  536. <div class="bton add_">创建</div>
  537. </form>
  538. </div>
  539. </div>
  540. </div>
  541. <!--右侧下方内容区-->
  542. <div class="ldcr-bottom" style="margin-top:10px;">
  543. <div class="ldcrb-top clearfix">
  544. <ul class="clearfix">
  545. <li style="border-bottom:1px solid #69cbd0; background: #000;color: #fff;">知识库</li>
  546. <!--<li style="border-bottom:1px solid #f95a83;border-top:1px solid #000;border-right:1px solid #000;">更多内容</li>-->
  547. </ul>
  548. <div class="ld-search">
  549. <div class="sear-inp">
  550. <input type="text" class="search" placeholder="搜索问题、内容或者标题" />
  551. </div>
  552. <div class="searIcon">
  553. </div>
  554. </div>
  555. </div>
  556. <div class="detail-con">
  557. <ul></ul>
  558. </div>
  559. </div>
  560. </div>
  561. </div>
  562. <!--来电弹屏结束-->
  563. </div>
  564. <script src="../js/laydate/laydate.js"></script>
  565. <script src="../js/zTree/jquery.ztree.core.js"></script>
  566. <script src="../js/autosize/autosize.js"></script>
  567. <script src="../js/main.js?v=1.5"></script>
  568. <script src="call.js"></script>
  569. </body>
  570. </html>